Explore every episode of the podcast Dental Business RX
| Title | Pub. Date | Duration | |
|---|---|---|---|
| Ep. 228: Cross Training Your Dental Team – Smart Strategy or Slow-Motion Chaos? | 26 Jan 2026 | 00:23:27 | |
Many practices cross-train without structure and end up with nobody accountable for anything. Jeff outlines the systems, roles, and safeguards needed to make cross-training actually work.
Organization Board Handout - https://www.mgeonline.com/org-board-download-form-page/ The MGE Power Program - https://www.mgeonline.com/power-program The MGE Communication & Sales Seminars - https://www.mgeonline.com/abc DDS Success (coupon code RX269) - https://ddssuccess.com/ | |||
| Ep. 227: Here We Go Again... The Officer Manager Problem. | 19 Jan 2026 | 00:28:08 | |
Trying to run a practice without a solid office manager puts a hard ceiling on your success. In this episode, Jeff explains the qualities that define a real executive manager and how that role becomes the foundation for growth, expansion, and peace of mind. The MGE Communication & Sales Seminars - https://www.mgeonline.com/abc Running the Day Checklist - https://www.mgeonline.com/running-the-day-checklist | |||
| Ep. 218: Dental Marketing Trends for 2026 | 17 Nov 2025 | 00:43:10 | |
Want some insight into what you could see next year? In this week's episode, Jeff and marketing specialist Dan Brown discuss possible marketing trends and important beats to hit as we approach 2026.
The MGE New Patient Workshop - https://www.newpatients.net Email - dan@blumbergdigital.com | |||
| Ep. 128: What You Don't See in Your Dental Office | 26 Feb 2024 | 00:20:22 | |
Being a dental practice owner can be a little tricky because it's hard to know exactly what's going on elsewhere in the office while you're busy chairside. And this isn't just a problem for dentists, but really any business owner. It's impossible to keep your finger on the pulse of every single aspect of the business, and even the most well-intentioned employees can miss things in their area or unintentionally misrepresent them, which gives you a false impression. So this week, Jeff discusses the power of inspecting for yourself and how to get a true picture of what's occuring in your business.
Care-to-Share Program – https://www.mgeonline.com/care-enough-to-share-program/ MGE Power Program - https://www.mgeonline.com/power-program | |||
| Ep. 127: When to Look at Your Practice Metrics | 19 Feb 2024 | 00:21:07 | |
We all know we're supposed to track metrics (or "key performance indicators") for our businesses. However, oftentimes this just boils down to looking at a chart and thinking, "Oh, last month was bad," or "last month was good"…but now it's too late to do anything about it. When you don't use it in real time, it becomes curious but ultimately useless information. So in this episode, Jeff discusses how to actively track key information and use it to actually improve efficiency and meet your goals.
DDS Success - https://ddssuccess.com Download list of statistics to track - https://www.mgeonline.com/dental-office-statistics | |||
| Ep 126: Good Debt vs. Bad Debt | 12 Feb 2024 | 00:27:41 | |
For better or for worse, debt is a part of life for most private practitioners, whether it's from purchasing a practice, adding chairs, new equipment, or even just trying to cover the bills and payroll on a down month. In the right situation, strategically taking on some debt is no problem. But there are also many scenarios where taking on debt is a very bad idea and you can find yourself underwater quickly. So this week, Jeff discuss good debt vs bad debt and how to navigate this intelligently as a dental practice owner.
Free Practice Analysis - https://www.mgeonline.com/free-practice-analysis The MGE Communication & Sales Seminars - https://www.mgeonline.com/abc Learn more about MGE - https://mgeonline.com | |||
| Ep. 125: Should Your Associate Present Treatment Plans? | 05 Feb 2024 | 00:25:45 | |
We receive this question fairly often: how involved should my associate doctor be in presenting treatment? Jeff's answer is a bit unconventional compared to the traditional associate model, and you'll understand why as you listen.
The MGE Communication & Sales Seminars - https://www.mgeonline.com/abc Treatment Coordinator Training Course - https://ddssuccess.com/p/treatment-coordinator-training-course | |||
| Ep. 124: What's the Best Appointment Length for New Patients? | 29 Jan 2024 | 00:25:23 | |
It can be a delicate balance finding the right amount of time to schedule for new patient appointments. Too little time and you're too rushed to form a good relationship and present their treatment plan properly. Too much time and it starts eating into more productive procedures. So this week, Jeff dives into new patient appointment lengths and how to maximize both case acceptance and efficiency.
New Patient Intake Form - https://www.mgeonline.com/np-intake-form Phone Skills Course - https://ddssuccess.com/p/phone-skills-2-0 | |||
| Ep. 123: The Missing Ingredient in Patient Retention | 22 Jan 2024 | 00:33:12 | |
We all know that focusing on retaining patients is crucial for long-term practice success, and we've already done episodes on reactivating patients and building up your hygiene dept—but there's another important aspect that most dentists overlook. This week, Jeff reveals what it is and how to manage it successfully so you start seeing better retention and increased production.
Download the MGE Reactivation Program - https://www.mgeonline.com/mge-reactivation-program Sample HIPAA release form - https://www.mgeonline.com/sample-hipaa-marketing-release-download | |||
| Ep. 122: Stop Wasting Your Marketing Money! | 15 Jan 2024 | 00:28:20 | |
Chances are if you are a practicing dentist, you are doing some form of marketing. But is your marketing actually effective? Are you getting good ROI? Are you even keeping track of it? In this week's podcast, Jeff goes over the importance of tracking your marketing's effectiveness, some tips on how to maximize your ROI and how your marketing directly reflects your new patient flow.
The MGE New Patient Workshop - https://www.newpatients.net Download the NP call log - https://www.mgeonline.com/np-call-log Learn more about MGE - https://www.mgeonline.com DDS Success - https://www.ddssuccess.com/ Jeffs Email – jeffb@mgeonline.com | |||
| Ep. 121: How Far Out Should the Doctor's Schedule be Booked? | 08 Jan 2024 | 00:24:45 | |
Being solidly booked out weeks (or even months) into the future can give you a feeling of security…but it can also severely limit your schedule flexibility and growth potential. So, what's the right balance? When are you booked out too far—or not far enough? That's the topic that Jeff tackles in this week's episode!
Live scheduling seminar - https://mgeonline.com/scheduling-livestream Online scheduling course - https://ddssuccess.com/p/art-of-scheduling-productively Case acceptance seminars - https://mgeonline.com/mge-communication-and-sales-seminars | |||
| Ep. 120: Setting Goals for the New Year | 01 Jan 2024 | 00:26:51 | |
Setting the right goals and having the right approach to achieving them is an incredibly important part of successfully owning and operating a business. And what better time to talk about this than at the turn of the new year? So this week, Jeff dives into the topic of goals to help you get the best start to 2024.
Learn more about MGE - https://mgeonline.com | |||
| Ep. 119: The Office Manager's Daily Routine, Part 2 | 25 Dec 2023 | 00:32:01 | |
This week we wrap up our series on the Office Manager's daily duties and routine to keep their practice running efficiently and productively.
Running the Day Checklist - https://www.mgeonline.com/running-the-day-checklist Learn more about MGE - https://mgeonline.com | |||
| Ep. 217: The Truth About Outsourcing Insurance Billing — When It Works, and When It Doesn't | 10 Nov 2025 | 00:31:58 | |
Dental offices are outsourcing insurance billing more than ever before – and they're paying the price. In this episode, Jeff and Sabri explain how to avoid becoming one of them and share the oversight steps that protect your bottom line.
Smiles Care Claims - https://www.smilecareclaims.com/ | |||
| Ep. 118: The Office Manager's Daily Routine, Part 1 | 18 Dec 2023 | 00:51:21 | |
We've discussed the importance of having a well-trained Office Manager and their general job description—but what should they actually be doing all day? In this two-part series, we cover the Office Manager's daily duties and routine to keep their practice running efficiently and productively.
Running the Day Checklist - https://www.mgeonline.com/running-the-day-checklist Learn more about MGE - https://mgeonline.com | |||
| Ep. 117: Do You Need a Treatment Coordinator? | 10 Dec 2023 | 00:29:35 | |
When does it make sense to hire a Treatment Coordinator? And if you already have one, how should you best utilize them? And should you considering adding another? This week, Jeff answers those questions and discusses what you can do to increase patient volume to the point where adding a Treatment Coordinator is worth the investment.
Treatment Coordinator Training Course - https://ddssuccess.com/p/treatment-coordinator-training-course Overview of the Treatment Coordinator job - https://www.youtube.com/watch?v=QYot0vTsSyc Free Consultation - https://www.mgeonline.com/free-practice-analysis | |||
| Ep. 116: Demystifying Practice Profitability | 04 Dec 2023 | 00:26:31 | |
There's nothing more frustrating than working hard and producing a whole lot—only to realize there's almost no profit left at the end of the month. So this week, Jeff tackles profitability: where dentists often go wrong in calculating their overhead/profit and what to focus on to bring that profit margin up.
Overhead Calculator Spreadsheet & Guidelines - https://mgeonline.com/overhead-materials/ MGE Communication & Sales Seminars - https://mgeonline.com/mge-communication-and-sales-seminars/ Fees & Plans Analysis - https://mgeonline.com/fees-and-plans-analysis/ Free consultation - https://www.mgeonline.com/free-practice-analysis/ | |||
| Ep. 115: Office Culture & Preventing "Toxicity" in Your Workplace | 27 Nov 2023 | 00:27:25 | |
Do your staff look forward to coming into work every day? Do you? Obviously, work can never compete with fishing or golfing or Disneyworld, but your office should be a place where you can all have fun and perhaps even enjoy your work! Office drama and "toxicity," though, make it no fun for anyone and negatively impact practice production. So this week, Jeff covers some sensible tools for eliminating toxicity and creating an environment where everyone is free to be highly productive while also working together as a team and enjoying their jobs.
List of statistics to track - https://www.mgeonline.com/dental-office-statistics MGE Power Program - https://www.mgeonline.com/power-program Free Consultation - https://www.mgeonline.com/free-practice-analysis | |||
| Ep. 114: Optimizing Your Case Acceptance Process | 20 Nov 2023 | 00:47:52 | |
In prior episodes, we've discussed several aspects of case acceptance. Now, Jeff brings it all together and walks through the entire process from a new patient initial to accepting and starting treatment. This will help you create an intelligent, organized system in your office to maximize case acceptance and ensure nothing slips through the cracks.
Production Calculation - https://www.mgeonline.com/production-calculator The MGE Communication & Sales Seminars - https://www.mgeonline.com/abc DDS Success (coupon code RX269) - https://ddssuccess.com Free Consultation - https://www.mgeonline.com/free-practice-analysis | |||
| Ep. 113: The Practice Owner's Core Job Duties | 13 Nov 2023 | 00:30:23 | |
We've discussed the job duties of several positions, such as the Receptionist, Treatment Coordinator, Office Manager, etc—but what about the Owner? Owning a dental practice IS a job, too! So this week, Sabri Blumberg joins us to discuss the six core job functions the Owner needs to perform and that should never be delegated to anyone else.
Learn more about MGE - https://mgeonline.com Free Consultation - https://www.mgeonline.com/free-practice-analysis | |||
| Ep. 112: Finetuning Your Hiring Process | 06 Nov 2023 | 00:41:29 | |
In dentistry, we don't have the luxury of a big HR or recruiting department, but hiring the right people is still an incredibly important part of running a dental practice and there are a lot of nitty-gritty details. So this week, we bring in our own hiring expert, Ashley Fuegel, to simplify things and ensure you find hire the best talent.
Sample Application & Offer Letter - https://mgeonline.com/sample-application-and-offer-letter Background checks - https://s2verify.com Learn more about MGE - https://mgeonline.com Free Consultation - https://www.mgeonline.com/free-practice-analysis | |||
| Ep. 111: Recent Industry & Economic Trends Dentists Should Know About | 30 Oct 2023 | 00:29:29 | |
What's going on with the inflation, interest rates, and labor market can have big implications for private practice dentists—but trying to keep up with it all can be a headache. So this week, Jeff breaks it down simply and gives some key tips for dentists that want to keep growing and maximize profitability.
Fees & Plans Analysis - https://www.mgeonline.com/fees-and-plans Practice Analysis - https://www.mgeonline.com/free-practice-analysis Fee Lookup - https://feelookup.com Wasserman Guide – https://wasserman-medical.com/product-category/dental Employment Stats - https://www.bls.gov/news.release/pdf/empsit.pdf Job Opening Stats - https://www.bls.gov/charts/job-openings-and-labor-turnover/unemp-per-job-opening.htm Small Business Stats - https://www.nfib.com/surveys/small-business-economic-trends Inflation Stats - https://www.bls.gov/charts/consumer-price-index/consumer-price-index-by-category-line-chart.htm | |||
| Ep. 110: Proofing Your Practice Against Cancellations | 23 Oct 2023 | 00:38:48 | |
Tried double-confirming, automatic reminders, cancellation fees…and yet you're still experiencing cancellations and no-shows? This week, Sabri Blumberg joins us to do a deep dive into the reasons patients cancel and how you can eliminate cancellations once and for all in your practice (on both the doctor's and hygienist's schedules).
Guides for Filling Openings On the Doctor's and Hygienist's Schedule - https://mgeonline.com/filling-openings-on-the-schedule-downloads DDS Success (coupon code RX269) - https://ddssuccess.com Fees & Plans Analysis - https://www.mgeonline.com/fees-and-plans | |||
| Ep. 109: The Biggest Barriers to Finding Good Staff | 16 Oct 2023 | 00:40:26 | |
If you survey dentists (which we do), staffing issues will always come up as one of the biggest sources of problems and stress—and it's only gotten worse in recent years. So this week, special guest Jeff Santone comes on to discuss the biggest barriers to building a good team and what adjustments you should make to be successful in today's environment.
:11 I can't find (or keep) any good staff 14:12 – I'm understaffed but can't afford to hire more people
The MGE New Patient Workshop - https://www.newpatients.net DDS Success (coupon code RX269) - https://ddssuccess.com Fees & Plans Analysis - https://www.mgeonline.com/fees-and-plans Wasserman Guide – https://wasserman-medical.com/product-category/dental | |||
| Ep. 216: The First Step to Increasing Treatment Acceptance | 03 Nov 2025 | 00:20:24 | |
Most dentists chase new patients to raise case acceptance—but that's not where the biggest gains come from. Jeff breaks down where real case opportunities come from and how to uncover the untapped income hiding in your existing patient base.
The MGE New Patient Workshop - https://www.newpatients.net ABC Communication & Sales Seminars - https://www.mgeonline.com/abc | |||
| Ep. 108: Finding the Right Office Manager for Your Practice | 09 Oct 2023 | 00:34:09 | |
If you're a regular listener, then you already know how important it is to have a highly competent Office Manager for your practice. This week, we bring on special guest Sabri Blumberg to discuss how to find the right person, what attributes to look for, and getting them started on the job successfully.
Running the Day Checklist - https://www.mgeonline.com/running-the-day-checklist MGE Power Program - https://www.mgeonline.com/power-program DDS Success (coupon code RX269) - https://ddssuccess.com Free Consultation - https://www.mgeonline.com/free-practice-analysis | |||
| Ep. 107: When Change Isn't a Good Thing | 02 Oct 2023 | 00:22:06 | |
New ideas are great and we always want to keep evolving and improving—but making misguided changes in your practice can also have disastrous consequences. So this week, Jeff discusses how to approach implementing new changes sensibly and what to do if things suddenly go sideways.
Learn more about MGE - https://mgeonline.com Free consultation - https://www.mgeonline.com/free-practice-analysis About the Hubbard Management System - https://mgeonline.com/l-ron-hubbard | |||
| Ep. 106: Staff Turnover: When a New Hire Isn't a Good Fit for the Job | 25 Sep 2023 | 00:21:46 | |
Nobody wants to have a high turnover office, but sometimes trying too hard to hold on to employees only makes the problem worse. So in this episode, Jeff discusses how to know if it's a bad fit early and what to do about it—so you can build the right team around you and not wind up with continual problems and even worse turnover.
Learn more about MGE - https://mgeonline.com Free Consultation - https://www.mgeonline.com/free-practice-analysis | |||
| Ep. 105: The Right & Wrong Way to Bring in a Specialist | 18 Sep 2023 | 00:30:44 | |
More and more GPs recently have been bringing in part-time specialists so they can offer more services in-house. The benefits are obvious, but where can it go wrong and what considerations should you have before deciding to bring someone on? And how do you do it right? This week, we're joined by special guest Sabri Blumberg to answer those questions and more!
Ask Sabri a question – sabrib@mgeonline.com Learn more about MGE - https://mgeonline.com | |||
| Ep. 104: Patient Financing – The Do's & Don'ts | 11 Sep 2023 | 00:21:53 | |
No matter where you practice, you probably have some form of patient financing in your office. But there are a few keys to utilizing it properly and some ways to do it that aren't so effective. In this weeks episode Jeff goes over not only when you should use it, but how doing it wrong could be costing you a lot more than you think!
Free Consultation - https://www.mgeonline.com/free-practice-analysis Learn more about MGE - https://www.mgeonline.com | |||
| Ep. 103: Your Biggest Monthly Expense | 04 Sep 2023 | 00:21:43 | |
If you want to significantly reduce overhead and increase your profit margin, there are only so many expenses you can cut out before you start doing more harm than good. However, there is one thing that makes a huge difference, and this week Jeff reveals what it is and how to reclaim your lost profitability.
Production Calculation - https://www.mgeonline.com/production-calculator Fees & Plans Analysis - https://www.mgeonline.com/fees-and-plans The MGE Communication & Sales Seminars - https://www.mgeonline.com/abc About the Hubbard Management System - https://mgeonline.com/l-ron-hubbard | |||
| Ep. 102: Improving the Productivity of your Team | 28 Aug 2023 | 00:28:11 | |
In order to be productive, every team member needs to know what they are producing. So if you want to improve the productivity and efficiency of your team, the first step is to get everyone on the same page about what they are producing and how it creates value for the practice—and that's what Jeff discusses on this week's episode.
Downloads for this episode - https://www.mgeonline.com/episode-102-downloads Free Consultation - https://www.mgeonline.com/free-practice-analysis Learn more about MGE - https://www.mgeonline.com About the Hubbard Management System - https://mgeonline.com/l-ron-hubbard | |||
| Ep. 101: Q&A – Finding a Hygienist, Problematic Staff, and New Patients | 21 Aug 2023 | 00:28:25 | |
This week we answer more listener questions with special guest Sabri Blumberg. You can also watch the filmed version of this episode on our YouTube Channel here: https://www.youtube.com/watch?v=DEzOvLsslf0
:11 – I can't find a hygienist. 9:54 – I have a problematic staff member but they're very productive. 18:00 – How do I get more new patients?
The MGE New Patient Workshop - https://www.newpatients.net Free Consultation - https://www.mgeonline.com/free-practice-analysis | |||
| Ep. 100: Q&A – PPOs, Teambuilding, and Raising Collections | 14 Aug 2023 | 00:33:12 | |
It's the 100th episode! For this milestone, we brought Sabri on to answer the most burning listener questions! We also filmed this episode so you can watch on our YouTube Channel here https://www.youtube.com/watch?v=RGXrYGzkl-o.
:11 – When should I begin phasing out of PPOs? 16:55 – What do I need to do to build a good team? 25:50 – What is the simplest way to increase my collections?
Overhead Sheet - https://www.mgeonline.com/overhead-materials/ Fees & Plans Analysis - https://www.mgeonline.com/fees-and-plans Hiring Ads - https://mgeonline.com/sample-hiring-ads-2/ Free Consultation - https://www.mgeonline.com/free-practice-analysis The MGE Communication & Sales Seminars - https://www.mgeonline.com/abc Team Training Video Courses - https://ddssuccess.com | |||
| Ep. 99: The New Patient Management Action Checklist | 07 Aug 2023 | 00:50:49 | |
Marketing can be expensive, and the costs only rise over time, so it's always a good idea to focus on maximizing the results of your marketing as much as possible. That means both having the right strategy for external marketing and streamlining your internal processes. So in this episode, Jeff outlines the step-by-step checklist we give our clients to ensure they are getting the most out of the new patient acquisition and retention efforts.
Download the checklist here - https://www.mgeonline.com/new-patient-management-checklist-download The MGE New Patient Workshop - https://www.newpatients.net | |||
| Ep. 215: Why Everything in Your Practice Eventually Falls Apart (and How to Stop It) | 27 Oct 2025 | 00:22:19 | |
Does it feel like every time you fix something in your practice, it starts falling apart again a few weeks later? Jeff breaks down why that happens and how to apply the law of entropy to keep your office running smoothly long term.
The MGE Power Program - https://www.mgeonline.com/power-program | |||
| Ep. 98: The Cycle of Booms & Depressions | 31 Jul 2023 | 00:29:37 | |
Does your production go up and down unpredictably from week to week and month to month? It may not actually be as "unpredictable" as you think. There is a specific reason for it! And that's what Jeff covers this week: why you have big swings in production and how to make it more consistent so you can see steady growth.
DDS Success (coupon code RX269) - https://ddssuccess.com The MGE New Patient Workshop - https://www.newpatients.net/ Cycle of Booms & Depressions quote - https://mgeonline.com/wp-content/uploads/2023/07/Cycle-of-Booms-Depressions.pdf | |||
| Ep. 97: Six Reasons You're Not Making Your Production Goals | 24 Jul 2023 | 00:25:26 | |
So you've done the math: in order to meet your goal for the month, you need to produce X amount per day. Wouldn't it be nice if you could just get that production lined up consistently every day and meet your goals like clockwork? That is possible with good planning! And if it's not happening in your office, the culprit is most likely one (or more) of the six reasons Jeff covers in this week's episode.
Morning Production Meeting - https://mgeonline.com/morning-production-meeting-download Free Consultation - https://www.mgeonline.com/free-practice-analysis | |||
| Ep. 96: Practice Health Check | 17 Jul 2023 | 00:49:19 | |
How is your practice really doing from a performance perspective? How "healthy" is your business? Just looking at revenues or going by gut feeling aren't a good way to measure the true health and performance of your practice! There are five key areas to analyze to get a proper picture of your office, which Jeff covers in this week's episode.
:11 – Growth rate 9:10 – Hygiene and patient retention 19:35 – Case acceptance and collections 23:36 – Staff efficiency 33:35 – Overhead and profitability
Full Practice Evaluation - https://mgeonline.com/practice-health-analysis The MGE Communication & Sales Seminars - https://www.mgeonline.com/abc Hygiene Formula Spreadsheet - https://www.mgeonline.com/hygieneformula Overhead Guidelines & Calculator - https://www.mgeonline.com/overhead-materials Fees & Plans Analysis - https://www.mgeonline.com/fees-and-plans | |||
| Ep. 95: The Law of Diminishing Returns | 10 Jul 2023 | 00:29:45 | |
Has this ever happened to you? "We saw double the usual number of new patients this month—so why did production barely go up?" Or, "We expanded into more chairs and added a provider—but why didn't our collections increase commensurately?" Sometimes when you're trying to grow, you can see diminished returns even if it seems like you're doing everything right on the surface. There is a specific reason for this as well as a solution, and that's what Jeff covers in this episode.
Free Consultation - https://www.mgeonline.com/free-practice-analysis The MGE New Patient Workshop - https://www.newpatients.net | |||
| Ep. 94: Doubling Your New Patients by Using "Social Proof" | 03 Jul 2023 | 00:50:52 | |
This week, dental marketing expert Dan Brown joins Jeff to discuss the most important aspect of your marketing: social proof. He describes what it means and how focusing on it has been helping many of our clients double, triple, or even quadruple their new patients without adding a big marketing expense.
The MGE New Patient Workshop - https://www.newpatients.net Sample HIPAA release form - https://www.mgeonline.com/sample-hipaa-marketing-release-download Microphone - https://www.amazon.com/gp/product/B0BN1TZG89 Tripod - https://www.amazon.com/Newest-Upgraded-Solidest-Compatible-Samsung/dp/B09XHZ8F7F | |||
| Ep. 93: Top 3 Reasons Your Dental Office isn't Making More Money | 26 Jun 2023 | 00:48:21 | |
This week we bring in special guest Jeff Santone to discuss the three most common barriers to increasing practice revenues. Jeff speaks from his experience having run two highly successful offices and lecturing to, meeting with, and observing hundreds of doctors from all over the country on a monthly basis as MGE's New Client Services Executive.
:11 – Reason #1: Your case acceptance rate isn't what you think it is 22:22 – Reason #2: Your fee schedule 40:17 – Reason #3: Not being a real executive of your practice
The MGE Communication & Sales Seminars - https://www.mgeonline.com/abc Fees & Plans Analysis – https://www.mgeonline.com/fees-and-plans | |||
| Ep. 92: Are You Being Embezzled From? And How to Avoid It. | 19 Jun 2023 | 00:21:23 | |
Embezzlement is a lot more common in dentistry than you may think, and it's not always easy to see if you don't know what to look for. So this week, Jeff discusses the signs that you may have an embezzlement problem as wellas some simple things you can do to prevent it from happening to you.
Team training video courses - https://ddssuccess.com Cash Reconciliation Report - https://mgeonline.com/cash-reconciliation-report | |||
| Ep. 91: Is Direct Mail Marketing Dead? | 12 Jun 2023 | 00:35:54 | |
For a while, postcards were all the rage in the world of dental marketing. Then we had Google ads, then Facebook ads, then "implant funnels"…all going in a digital direction. So, should you focus purely on digital marketing nowadays, or is it still worth including direct mail in your marketing strategy? That's what Jeff discusses in this week's episode, along with some key tips to get good return-on-investment in your marketing.
Phone Scripts - https://www.mgeonline.com/the-mge-new-patient-phone-scripts-ebook New Patient Call Log - https://www.mgeonline.com/np-call-log The MGE New Patient Workshop - https://www.newpatients.net Team training video courses - https://ddssuccess.com | |||
| Ep. 90: Are You Solving the Wrong Things in Your Practice? | 05 Jun 2023 | 00:24:07 | |
We all want to improve and do better, so we make changes and implement new ideas…but oftentimes these changes don't result in actual improvement, or occasionally actually make things worse. So how do you know that you're solving the right problem? And how do you make sure that you keep the successful things going while making these changes? That's what Jeff discusses in this week's episode!
Download the New Patient Call Log - https://www.mgeonline.com/np-call-log The MGE New Patient Workshop - https://www.newpatients.net The MGE Communication & Sales Seminars - https://www.mgeonline.com/abc | |||
| Ep. 89: The Wrong Approach to Presenting Treatment | 29 May 2023 | 00:20:11 | |
Recently we've found that a surprisingly high number of dentists are making a big mistake in their treatment presentations—and in addition to harming your case acceptance, it can upset patients and lead to future problems. So this week, Jeff talks about this problem and why you may need to change your approach to presenting treatment.
The MGE Communication & Sales Seminars - https://mgeonline.com/mge-communication-and-sales-seminars Free Consultation - https://www.mgeonline.com/free-practice-analysis | |||
| Ep. 214: Is Your Team Checked Out? Here's How to Get Them Back In! | 20 Oct 2025 | 00:27:06 | |
In this episode, Jeff Blumberg breaks down the key factors that keep staff motivated, productive, and aligned with your practice's purpose, plus useful ways to build a truly engaged team.
The MGE Power Program - https://www.mgeonline.com/power-program Gallup article - https://www.gallup.com/workplace/349484/state-of-the-global-workplace.aspx | |||
| Ep. 88: Four Reasons DSOs May Be in Trouble | 22 May 2023 | 00:40:51 | |
Over the last few years, there has been a ton of money flowing into corporate dentistry and a lot of talk about DSOs becoming the future of the dental industry. But if you look closely, there are some signs of trouble in paradise recently—and these trends are interesting food for thought for all dentists in private practice.
Stats on commercial loans - https://fred.stlouisfed.org/series/DRTSCILM Stats on credit card lending - https://fred.stlouisfed.org/series/DRTSCLCC MGE Communication & Sales Seminars - https://www.mgeonline.com/mge-communications-sales-seminars/ Online Dental Team Training - https://ddssuccess.com/ Definition of EBITDA: https://www.investopedia.com/terms/e/ebitda.asp Free Fees & Plans Analysis - https://www.mgeonline.com/fees-and-plans-analysis/ | |||
| Ep 87: Why There's Never Been a Better Time Economically to be a Dentist! | 15 May 2023 | 00:39:46 | |
In this episode, Jeff covers several eye-opening dental industry statistics that open the door to tremendous opportunity for smart practice owners over the next 5-10 years. This is a fascinating listen for any dentist—but particularly if you're a growth-minded owner or a considering buying an office in the future, this is a must-listen episode!
Dental Industry Statistics - https://mgeonline.com/2023-dental-industry-statistics Practice Acquisition Checklist - https://mgeonline.com/practice-acquisition-checklist-3 Free consultation - https://www.mgeonline.com/free-practice-analysis/ | |||
| Ep. 86: The REAL Solution to Cancellations & No-Shows | 08 May 2023 | 00:19:21 | |
There are a few reasons why patients cancel appointments, but one of them far outstrips all the rest—and no amount of reminders or confirmations or cancellation fees will fix it. So this week, Jeff discusses the real problem behind the majority of cancellations and how to solve it so you can start reclaiming your lost productivity.
The MGE Communication & Sales Seminars - https://mgeonline.com/mge-communication-and-sales-seminars/ DDS Success - https://ddssuccess.com/ | |||