Customer Show - Customer Show

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https://twitter.com/KateBour
28 shares
https://twitter.com/bmoesta
2 shares
https://twitter.com/JoelKlettke
2 shares

https://customercamp.co/calculator
19 shares
https://www.subscribepage.com/newcalculator
5 shares
https://sparktoro.com/
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https://www.linkedin.com/in/asiamatos
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https://www.linkedin.com/in/bobmoesta/
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https://www.linkedin.com/in/louisgrenier/
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How To Create Your Audience's Favourite Podcast with Jay Acunzo

Thursday, March 25, 2021 • Duration 54:53

It's easy to get someone's attention. But to really make a difference, you need to be able to hold that attention. Jay Acunzo joins Katelyn Bourgoin to share what it takes to become your audience's favourite show. On this episode of Customer Show, Jay and Katelyn discuss: How to design a premise for your show people care about The subtle difference between a boring show and people's favourite show How to ask questions that create great content And so much more Jay Acunzo is a podcast specialist, author, and designer of shows loved by millions. Twitter: https://twitter.com/jayacunzo Podcast: https://www.marketingshowrunners.com/podcast/ Website: https://jayacunzo.com/ Connect with Katelyn on Twitter: https://twitter.com/KateBour Get your free Customer Ranking Calculator: https://customercamp.co/calculator

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How To Keep Customers Coming Back Again & Again with Eli Weiss

Friday, March 12, 2021 • Duration 42:17

Having a customer buy from you once is good. But having a customer buy from you multiple times is the formula for growing a business. On this episode of Customer Show, Eli Weiss joins Katelyn Bourgoin to go deep on how to create an experience your customers will want to come back again and again for.

On this episode, you'll hear Katelyn and Eli discuss:

Why Eli considers his competition to be Netflix and ketchup
How to create customer experiences that spark joy
What Eli looks for when hiring a customer experience teammate
And so much more

Eli Weiss is the Director of Customer Experience at OLIPOP.

Twitter: https://twitter.com/eliweisss

LinkedIn: https://www.linkedin.com/in/eliweisss

OLIPOP: https://drinkolipop.com/

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Connect with Katelyn on Twitter: https://twitter.com/KateBour

Get you free Customer Ranking Calculator: https://customercamp.co/calculator

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From Listening To Launch: How We Do Customer Research

Thursday, December 24, 2020 • Duration 39:27

It's common advice to listen to your customers. But how do we at Customer Camp actually do that? In this episode, we go behind the scenes to share how we successfully launched our first product. Head of Audience Growth Stewart Hillhouse joins Founder Katelyn Bourgoin to share:

How Katelyn Interviewed Her Ideal Customers Before Launching A Product
The Difference Between Formal and Informal Customer Research
Our Playbook For A Successful Product Launch
And So Much More

Stewart Hillhouse is Head of Audience Growth at Customer Camp.

Twitter: https://twitter.com/stew_hillhouse
LinkedIn: https://www.linkedin.com/in/stewarthillhouse/

Katelyn Bourgoin is the Founder and Lead Trainer at Customer Camp.

Twitter: https://twitter.com/KateBour
LinkedIn: https://www.linkedin.com/in/kallenro/

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How Big Businesses Can Innovate Like Scrappy Startups with Ben Yoskovitz

Thursday, December 17, 2020 • Duration 37:35

When you think of innovation, businesses like banks and manufacturers likely won't come to mind. But as you'll learn in this episode, those massive businesses require a special mindset in order to get their customers to care. Innovation expert Ben Yoskovitz joins Katelyn Bourgoin to share: How To Find Out What Customers Really Care About Why Big Companies Need To Focus Small To Think Big What It Takes To Have An Innovation Mindset And So Much More Ben Yoskovitz is a founding partner of the innovation firm Highline Beta. He is also the co-author of Lean Analytics. Twitter: https://twitter.com/byosko LinkedIn: https://www.linkedin.com/in/byosko/ Highline Beta: https://highlinebeta.com/ ---- Follow Katelyn on Twitter: https://twitter.com/KateBour Get your free Customer Ranking Calculator: https://www.subscribepage.com/newcalculator

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How To Pitch Your Business So Mark Cuban Invests with Dan Martell

Thursday, December 10, 2020 • Duration 31:07

Don't wait until you're ready to raise money to fund your company to start building relationships with potential investors. Investor and SaaS Founder Dan Martell joins Katelyn Bourgoin to share:

Why He Thinks Relationships Are More Important Than Your Pitch
How He Raised $1.4M in 21 Days (Including $ From Mark Cuban)
The 3 Questions He Asks Before Investing In A Company
And So Much More

Dan Martell has founded 6 businesses and invested in over 40, including Buffer, Hootsuite, Udemy, and GetAround. He teaches founders how to scale their businesses through his SaaS Academy.

Learn More About Dan: https://www.danmartell.com/

LinkedIn: https://www.linkedin.com/in/dmartell/

Twitter: https://twitter.com/danmartell

Fundraise Like A Pro Free Course: https://www.danmartell.com/fundraisinglikeapro

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Follow Katelyn Bourgoin on Twitter: https://twitter.com/KateBour

Get your free Customer Ranking Calculator: https://www.subscribepage.com/newcalculator

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Sell More Using Customer Success Stories with Joel Klettke

Thursday, December 3, 2020 • Duration 43:43

Case studies are a killer way to show off how you've changed the lives of your customers. But many businesses don't write them in a way that's useful to the prospective customer. Conversion Copywriter & Founder of Case Study Buddy Joel Klettke joins Katelyn Bourgoing to explain:

How To Get New Customers To Take Action Through Conversion Copywriting
The Formula For Deal-Closing Case Studies
How To Use Customer Concerns As A Lense To Look At Your Marketing
And So Much More

Joel Klettke is the founder of Case Study Buddy, a done-for-you service for high converting case studies and testimonials.

Twitter: https://twitter.com/JoelKlettke

Case Study Buddy: https://casestudybuddy.com/

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Follow Katelyn Bourgoin on Twitter: https://twitter.com/KateBour

Get your free Customer Ranking Calculator: https://www.subscribepage.com/newcalculator

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The Secret To Creating Winning Proposals with Kyle Racki

Thursday, November 26, 2020 • Duration 34:02

Most people send boring and uninspiring business proposals. In today's episode, we uncover what makes a proposal standout and actually gets you business. CEO and co-founder of Proposify, Kyle Racki joins Katelyn Bourgoin to explain: How He Turned A Pain-Point Into A Business Who He Treated His Early Adopters Like Royalty The Psychology of a Great Proposal How To Understand the True Needs Of Your Customer And So Much More Kyle Racki is the co-founder and CEO of Proposify, a modern proposal writing SaaS platform. He's also the author of "Free Trials and Tribulations: How To Build A Business While Getting Punched In The Mouth" Twitter: https://twitter.com/kyleracki LinkedIn: https://www.linkedin.com/in/kyleracki/ Proposify: https://www.proposify.com/ Book: https://www.amazon.ca/dp/B07MV55NTV ---- Follow Katelyn on Twitter Get your Free Customer Ranking Calculator

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The Real Reason Your Customers Buy with Bob Moesta

Thursday, November 19, 2020 • Duration 44:39

With so many moving pieces, it can be hard to truly understand why your customers actually bought from you. But fear not, because a simple framework called Jobs To Be Done will ensure you're giving your customers exactly what they need. The co-architect of the Jobs To Be Done framework Bob Moesta joins Katelyn Bourgoin to explain:

Why Customers Lie To Themselves and To You
The Difference In Language Between Active And Passive Shopping
The Four Forces That Influence All Buying Decisions
What Really Matters To Your Customers
And So Much More

Bob Moesta is the President and CEO of The Re-Wired Group and co-architect of the Jobs To Be Done Framework. His new book Demand-Side Sales 101 is now available.

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Twitter: https://twitter.com/bmoesta

LinkedIn: https://www.linkedin.com/in/bobmoesta/

Book: https://www.amazon.ca/Demand-Side-Sales-101-Customers-Progress-ebook/dp/B08FRRF68Q

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Follow Katelyn on Twitter

Get your Free Customer Ranking Calculator

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How To Write Emails That Customers Love Opening with Val Geisler

Friday, November 13, 2020 • Duration 44:46

Email is one of the very few direct channels of communication that you have with your customer. When done right, emails can help you to stand out in a mountain of spam while also making you money. Val Geisler joins Katelyn Bourgoin to explain:

How to pull customers towards your brand
How to write emails that your customers are going to love opening
The difference between Features and Benefits (and which is more important to your customer)
And so much more

Val Geisler is the Co-Founder and Chief Email Optimizer at Fix My Churn.

Follow Val on Twitter

Follow Katelyn on Twitter

Get your Free Customer Ranking Calculator

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Introducing: Customer Show

Friday, October 30, 2020 • Duration 01:00

Join Katelyn Bourgoin as she explores what makes people tick, click, and buy.

Each week, she sits down with top entrepreneurs and marketers to hear how they get more sales while strengthening their relationship with their customers.

Customer Show is presented by Customer Camp. Customer Camp is a training and research firm that helps growth-ready product teams to get inside their customer’s heads so they can market smarter.

Follow Katelyn on Twitter

Follow Customer Camp on Twitter

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Customer Show – Details, episodes & analysis

Podcast details

Recent rankings

Apple Podcasts

Spotify

Shared links between episodes and podcasts

RSS feed quality and score

Publication history

Latest published episodes

Related Shows Based on Content Similarities

Apple Podcasts

Spotify

Related Shows Based on Content Similarities

Customer Show – Details, episodes & analysis

Podcast details

Recent rankings

Apple Podcasts

Spotify

Shared links between episodes and podcasts

Twitter23

Other22

LinkedIn13

RSS feed quality and score

Publication history

Latest published episodes

Similar podcasts and content

Related Shows Based on Content Similarities

Apple Podcasts

Spotify

Related Shows Based on Content Similarities

Twitter23

Other22

LinkedIn13