In this final episode of the podcast before beginning his research sabbatical, your host Dr. Nathan Reiger welcomes high-performing teams expert and scholar Amy Edmondson. She is a Professor of Leadership at Harvard Business School, author, and pioneer in the role of psychological safety in high performing teams. This conversation explores the science of failure and insights from Amy’s new book Right Kind of Wrong: The Science of Failing Well, including the empowering components of compassion, vulnerability, and intelligent failure.
Key Takeaways:
[3:05] What piqued Amy’s interest in the topic of failure?
[4:15] The three main kinds of failure.
[6:12] What role does psychological safety play in failing well?
[9:56] Compassionate accountability is essential in conflict.
[11:32] The relationship between trust and conflict.
[12:02] Compassion mindset is essential in failing well.
[15:55] High performing teams don’t always make more errors, but they report them quickly.
[17:55] What makes a failure intelligent?
[21:36] Failure is an option, not trying is not an option.
[22:44] Why should we acknowledge vulnerability to self and others?
The Compassionate Accountability Podcast is produced in partnership with Podfly Productions.
Authoring a Self-Compassionate Story with Massimo Backus
Wednesday, January 1, 2025 • Duration 41:14
Dr. Nathan Regier, your host, welcomes returning podcast guest Massimo Backus, a distinguished executive coach and leadership development consultant. He is the host of the Leadership Mind podcast and a documentary filmmaker who captures the essence of the human experience and an empathetic and holistic approach to leadership.
[3:30] How did Stephen conclude that the world of work has changed, but our leadership style hasn’t?
[5:28] What does it mean leaders can create conditions where people can flourish?
[6:30] David and Stephen discuss three leadership styles: authoritarian command and control, enlightened command and control, and trust and inspire leadership.
[9:43] What is different now than 20 years ago regarding what motivates people?
[13:02] Stephen and David address the five fundamental beliefs and behaviors of Trust and Inspire Leadership.
[13:43] The most important belief is to realize the greatness inside every person.
[16:03] Stephen and David discuss the importance of vulnerability in leadership.
[21:13] Dr. Nate dives deep into the concept of coping role models.
[23:21] Stephen and David talk about the power of modeling.
[25:22] David explains the difference between being trustworthy and trusting.
[31:35] Stephen highlights the importance of starting with trust.
Trust Matters More Than Ever with Dr. David Horsager
Friday, November 1, 2024 • Duration 38:17
Dr. Nathan Regier, your host, welcomes Dr. David Horsager, CEO of the Trust Edge Leadership Institute and inventor of the Enterprise Trust Index. He is also the director of a global study, The Trust Outlook, a Wall Street Journal best-selling author, and a senior fellow at Indiana Wesleyan University.
David not only has a unique perspective on trust but also defines, measures, and teaches it through a practical, relevant, and actionable framework. Listen to this episode to discover why David defines trust as a strategic asset.
Key Takeaways:
[3:31] How did David get into the field of trust? [5:57] Why is trust so important? [8:00] David shares why he defines trust as a currency for strong relationships. [9:17] How is trust built? [10:59] David discusses The Eight Pillar Framework for building trust. [13:13] Has David seen individual differences in how trust is experienced? [16:23] David explains the effective use of the pillars of trust, using Dr. Nate's recent experience on a delayed flight. [18:53] Dr. Nate emphasizes the importance of building connections and achieving results simultaneously. [19:34] David shares his view on the relationship between trust and conflict. [22:39] David discusses the Trust Annual Report and his latest findings. [25:01] David talks about his book, Trust Matters More Than Ever. [27:57] What is happening with trust during elections? [32:20] David emphasizes what everyone should know about trust. [35:59] Input equals output.
Powerful Phrases for Dealing with Workplace Conflict with Karin Hurt and David Dye
Tuesday, October 1, 2024 • Duration 34:53
Dr. Nathan Regier, your host, welcomes Karin Hurt and David Dye, the leaders and creators of Let’s Grow Leaders, where they support human-centered leaders to find clarity in uncertainty, drive innovation, and achieve breakthrough results. Karin and David share a common passion for helping leaders navigate conflict in more productive ways, believing that compassion and accountability can and should coexist for Organizations to thrive.
In today’s episode, Dr. Nate, Karin, and David discuss key findings from their cutting-edge research and explore practical frameworks for overcoming difficult conflict in all kinds of challenging situations.
[6:03] What were the most significant findings Karin and David found in their research on conflict?
[8:11] David gives a brief overview of the four dimensions of Constructive Conflict described in their book: Connection, Clarity, Curiosity, and Commitment
[9:33] Is there any priority or order between these four dimensions of Constructive Criticism?
[12:23] What reassurances do Karin and David have for people not to avoid conflict?
[14:44] Karin and David discuss people's common struggle to say ‘No’ and set healthy boundaries.
[17:43] Karin and David share the most significant practices included in their book.
[19:41] What does success look like?
Real Presence as the Key to Compassionate Leadership with Parker J. Palmer
Sunday, September 1, 2024 • Duration 35:44
Dr. Nathan Regier, your host, welcomes Parker J. Palmer. He is a legendary writer, traveler, teacher, and activist who has dedicated his life to understanding and promoting an authentic and practical kind of compassion: his magnificent paper, The Gift of Presence. The Perils of Advice highlights the common mistake of trying to help people when they often only need our presence.
In today’s conversation, Parker shares his views about our culture and democracy, how leaders can avoid burnout, and a simple practice for building resilient communities at the beginning of every staff meeting.
About Parker J. Palmer:
Parker J. Palmer is the founder and Senior Partner Emeritus at the Center for Courage and Renewal. He holds a Ph.D. in sociology from the University of California at Berkeley, thirteen honorary doctorates, two Distinguished Achievement Awards from the National Educational Press Association, and an Award of Excellence from the Associated Church Press.
Palmer is the author of ten books, including several award-winning titles, that have sold nearly two million copies and been translated into ten languages.
Key Takeaways:
[3:29] Parker talks about the purpose and mission of the Center of Courage and Renewal.
[6:02] Parker describes what he calls his ‘red thread’.
[9:25] Parker discusses the role of conflict in compassionate accountability.
[12:52] What is happening with conflict in our society?
[15:43] What kind of internal work do humans need to do to see abundance in relationships rather than scarcity?
[18:41] Parker shares the five habits of the heart for democracy to function.
How To Ignite Commitment And Keep Top Talent with Joe Mull
Thursday, August 1, 2024 • Duration 35:21
Dr. Nathan Regier, your host, welcomes Joe Mull, who is an expert in developing leaders and building healthy work teams and cultures. Joe approaches the challenges of attracting and retaining talent in a unique way. He's the author of 3 books, including No More Team Drama and his newest, Employalty. He hosts the globally popular management podcast Boss Better Now, and his work as a leadership, workforce, and employee engagement expert has appeared in Entrepreneur, Fortune, Fast Company, and The Wall Street Journal.
Key Takeaways:
[3:06] Joe made up the word “Employalty” in an effort to translate the complex into the simple: Employer, Loyalty, and Humanity.
[4:05] The subtitle of Joe’s book is powerful: How to Ignite Commitment and Keep Top Talent in the New Age of Work; what does he mean by New Age of Work?
[5:39:] What are some of the biggest challenges we are facing today regarding leadership, the workforce, and employee engagement?
[6:43] Joe talks about the people who decide to become entrepreneurs.
[8:49] Joe addresses the missing aspects no one is talking about.
[10:14] Joe describes the ingredients for commitment.
[11:19] Where does the great boss factor lay?
[11:45] The key to talent retention: Join, stay, care, and try.
[14:14] Joe dives deep into what motivates employees.
[16:20] Why does Joe still use the word ’boss’?
[19:50] What is Joe’s most enlightening idea?
[21:25] Creating a more humane workplace starts with a simple question: What would make this place the very best place to thrive in your profession?
[23:00] Joe discusses the business case and the necessary mind shift to retain talent.
Practical Implementation of Inclusion for All People with Dr. Liz Wilson
Monday, July 1, 2024 • Duration 34:29
Dr. Nathan Regier, your host, welcomes Dr. Liz Wilson, a Behavioral Scientist, Organizational Transformation Expert, and founder of Include Inc. Originally from Australia, she is now based in the United States. She has developed a robust new framework that seeks to shift the focus of inclusion from a list of categories and identities to addressing the needs of all people.
Key Takeaways:
[2:18] What are some of the formative moments along Dr. Liz’s way that got her to where she is today?
[5:45] Dr. Liz shares her unique perspective on inclusion.
[7:42:] Dr. Liz created a framework called The Eight Inclusion Needs Model that accomplishes ‘transcend and include’ (which involves compassion and accountability).
[10:11] First need: Access.
[10:24] Second need: Space.
[11:06] Third need: Opportunity.
[11:19] Fourth need: Representation.
[11:40] Fifth need: Allowance.
[12:28] Sixth need: Language.
[12:53] Seventh need: Respect.
[13:28] Eighth need: Support.
[14:17] Dr. Liz explains why this framework works more effectively than previous models for inclusion.
[16:03] What is the difference between understanding (and even appreciating differences) and inclusion?
[17:47] What has been Dr. Liz’s experience introducing her model for companies to implement?
[21:06] Dr. Liz discusses the most significant struggles people encounter when practicing her framework for inclusion.
Emotional Assertiveness: The Happiness Equation with John Parr
Episode 53
Saturday, June 1, 2024 • Duration 36:17
Dr. Nathan Regier, your host, welcomes John Parr, his friend, colleague, thought partner, and sounding board for nearly 20 years. John served in the Royal Navy as an Electronic Engineer, has managed a Substance Abuse Recovery Center, has been a therapist, a corporate consultant, an executive coach, and a professional trainer. He's recognized for his work in communication skills and emotional assertiveness. He's an author of books on these topics and created the Emotional Assertiveness Model, a practical framework to express emotions and build relationships authentically.
What's In This Episode:
How John’s childhood and experience in the Navy formed his philosophy.
What is emotional assertiveness and why is it important?
What’s the difference between EQ and EI?
What gets in the way of emotional assertiveness?
Overview of John’s book, Fore-play, Fair-play & Foul-play.
What does emotional assertiveness look like in action?
Overview of John’s books, trainings, and certification offerings.
Key Takeaways:
[3:01] John briefly overviews some of the foundational influences that have shaped his view of life.
[4:35] John talks about his experience managing a Substance Abuse Treatment Center.
[5:18] How did John become interested in the power of effective communication and interpersonal skills?
[7:18] What is emotional assertiveness, and why is it so important?
[9:51] How are emotional assertiveness and intelligence related?
[11:23] What gets in the way of human beings being emotionally assertive?
[14:50] John explains the meaning of fore-play, fair-play, and foul-play.
[19:10] John discusses the core of his book Fore-play, Fair-play, and Foul-play.
[22:25] Happiness is a core homeostatic emotion, and then there are three other emotions: sad, angry, and afraid.
Making Compassion Practical For Anyone with Amy Luckey
Episode 52
Wednesday, May 1, 2024 • Duration 39:18
Dr. Nathan Regier, your host, welcomes Amy Luckey to today’s conversation. Amy is an Executive Coach who specializes in working with neurodivergent leaders (diagnosed or not), helping them overcome challenges and reach their goals.
Dr. Nate and Amy discuss today the role of compassion in coaching leaders and provide actionable tips for implementing compassion in the workplace. They also dive deep into the importance of allowing suffering while being with and seeing others.
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Key Takeaways:
[3:03] Why is it relevant to implement compassion in the workplace?
[5:11] Is it important to have a common definition of compassion? Yes, but Amy proposes a much more experiential approach.
[9:45] Experiencing compassion must come together with talking and reflecting on it.
[11:49] What are some of the components of compassion?
[17:36] Compassion: Struggle with or being with someone in their suffering?
[21:48] Dr. Nate discusses developing emotional fluency and self-awareness based on Brene Brown’s research.
[24:27] Amy talks about the notion of being seeing.
[28:41] How can we bring more compassion into Corporate America?
[30:06] Amy shares some tools she uses when working with clients.
[35:01] Dr. Nate and Amy explore the significance of pausing.
“Our Education system educates people largely on external realities, and they are rarely taught on their inner journeys, their psyches, and souls.” — Parker Palmer #oncompassion
“If you choose to live an unexamined life, please do not take a job that involves working with other people.” — Parker Palmer #oncompassion
“Conflict demands that we let go of internal narcissism to understand others deeper.” — Parker Palmer #oncompassion
“By working together, we create abundance.” — Parker Palmer #oncompassion
“The more you know about someone’s story, the less possible it is to despise or dismiss them, which builds compassion and can be done in the workplace.” — Parker Palmer #oncompassion
“Knowing the ground in which you are standing is called presence.”— Parker Palmer #oncompassion
[24:06] Commitment + effort benefits every area of work.
[24:50] What are the most significant barriers to engaging in the mind shift needed at workplaces to make them more humane?
[27:17] Joe discloses a funny story behind the creation of his latest book.
[30:17] How do Joe's principles show up in his life?
[32:55] Joe helps people identify what their Ideal jobs look like.
“Allowing the suffering is a main component of compassion.” #oncompassion
“The human soul does not need to be advised; it needs to be witnessed.” #oncompassion
“You can show compassion without conflict.” #oncompassion
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