Explore every episode of the podcast Cleaning Processes with Jerry
| Title | Pub. Date | Duration | |
|---|---|---|---|
| Food Safety With Marcus Washington | 16 Jun 2025 | 00:23:25 | |
Summary In this episode of Cleaning Processes, Jerry Bauer interviews Marcus Washington, who shares his journey in the food sanitation and safety industry. They discuss Marcus's educational background, his transition into the chemical sales industry, and the importance of training and customer relationships in the cleaning sector. The conversation also highlights the emphasis on chemical safety and the various roles Marcus has taken on throughout his career, including consulting and managing personal life with farm animals. Takeaways
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| Laundry Advice with Kevin Carlson of RJ Kool | 03 Feb 2025 | 00:27:23 | |
Podcast Episode Summary: Cleaning Processes with Jerry Host: Jerry In this "Cleaning Processes with Jerry" episode, I had the pleasure of speaking with Kevin Carlson from RJ Cool Commercial Laundry. Kevin shared his journey in the commercial laundry industry, starting from his beginnings in Anchorage, Alaska, to his current role in Nebraska. We discussed the diverse range of industries that require commercial laundry services, from hospitality and healthcare to more unexpected sectors like food processing and fire departments. Kevin provided insights into the longevity of commercial laundry equipment, emphasizing the importance of proper maintenance. He noted that a well-maintained commercial washer should last 15-20 years, while dryers can last 25-30 years. We also touched on the challenges and opportunities in the industry, including the growing demand for laundry services in athletic facilities and private sports academies. Additionally, Kevin highlighted the role of RJ Cool's website in attracting leads and the importance of building relationships in the industry. He also mentioned their upcoming vendor show in Minneapolis, which promises to be an exciting event for industry professionals to see and experience the latest equipment. For those interested in learning more or connecting with Kevin, he encouraged reaching out via email, phone, or LinkedIn. I appreciate our listeners' support and encourage you to subscribe, rate, review, and share the podcast. Key Takeaways:
To connect with Kevin, you can email his @ kcarlson@rjkool.com His phone number is 402-512-2748 www.rjkool.com For more information, visit Hospitality Cleaning 101. Thank you for tuning in, and stay safe! Different Sites Below | |||
| Interview with Mark Ohlmann of Food Safety Innovation | 04 Oct 2023 | 00:30:50 | |
In this episode of Clean Processes with Jerry, Jerry introduces his special guest, Mark Ohlman. Jerry and Mark discuss their online interactions and the value of learning from differing perspectives. Different Sites Below | |||
| Interview with Jeff Dussich and his Best Dang Product | 22 Aug 2023 | 00:23:53 | |
In this episode of Cleaning Processes with Jerry, Jerry interviews Jeff Dusich, the founder of Best Dang Products. They discuss Jeff's journey in the cleaning industry and how he came up with the name for his company. Jeff shares insights about his background and his experience in the chemical and cleaning industry. Tune in to learn more about Jeff and his innovative cleaning solutions and the name you will never forget! Different Sites Below | |||
| Review Of The Netflix Film "Poisoned:The Dirty Truth About Your Food" with Bill Marler | 03 Aug 2023 | 00:26:54 | |
I am sorry I understand there are a couple of audio problems, mainly towards the beginning- Bill does a great job. Different Sites Below | |||
| Results From Our Recent Earth Day | 11 May 2023 | 00:14:26 | |
This episode of the Clean Processes podcast focuses on Earth Day and its history. In 1970, Senator Gaylord Nelson proposed the event, and Walter Cronkite covered it on TV. Today, it is not widely covered by the press, and little progress has been made over the past 53 years. Jerry talks about the advances in green chemical production and shares tips for using green products and what other things both manufacturers and cleaning companies can do Different Sites Below | |||
| Listening with more intention can help you in sales | 12 Apr 2023 | 00:12:56 | |
In this podcast, the host discusses the importance of mastering the art of listening to succeed in any industry. Jerry emphasizes that effective listening can lead to better business relationships and offer tips on improving your listening skills. These tips include paying attention to body language, asking open-ended questions, avoiding distractions, and practicing active listening. Jerry also shares some common listening mistakes people make, including himself, and how to avoid them. Overall, the podcast provides valuable insights into becoming a better listener and building stronger business relationships. Different Sites Below | |||
| Differentiation and Value to Offer When Selling Chemicals | 09 Mar 2023 | 00:15:01 | |
Recently I was asked to do a podcast on Alliances that Create Differentiation which I so obliged. I have also done a blog post which can be seen here @ https://www.hospitalitycleaning101.com/alliances-that-create-value-differentiation/ In this podcast episode, I review how my alliance with a water-softening company created value for my prospects and customers. I suggest that you frequently and independently go outside your company and sometimes look for these golden opportunities. Different Sites Below | |||
| Uncovering More Differences Between The Term Client and Customer | 24 Feb 2023 | 00:17:08 | |
Listen today as Jerry uncovers some fundamental differences between clients and customers. It does not matter if you are looking for a product or service or selling the same; you need to understand the dynamics of the differences. Different Sites Below | |||
| Reviewing Jim Lopolito's Book - Focusing On Expense Loss | 31 Jan 2023 | 00:29:19 | |
Today Jim Lopolito joins Jerry to review the book he just wrote, Focusing On Expense Loss, where Jim's forward-looking thinking reduces some of the errors made by restaurant and hospitality managers and other businesses. Different Sites Below | |||
| End of the Year Refection of Gratitude | 31 Dec 2022 | 00:11:13 | |
At the end of any given year comes a great time to reflect back on both successes and failures as we hope to design a road map for ourselves. At the end of any given year comes a great time to reflect on successes and failures as we plan to design a road map for the following year. After a post online that said
I decided to grab the microphone and go through some of the things I was grateful for in 2022. To overcome the fear of failure on an idea of this podcast that was given to me because they thought I could succeed. To push outside my comfort zone to design, build and implement a podcast to bring value to others. I am grateful to my wife, family, and friends who have supported my efforts. As I look to next year, I am the many new potential endeavors and opportunities ahead. Contributing Factors Consultant, Web Design & Coach Meghan Reed https://www.mreedstudio.com/ Ideas, Motivator, and Son Brian Bauer https://www.mimicmusicservices.com/ Amazing Wife Nancy Bauer https://www.facebook.com/nbauer113 Different Sites Below | |||
| Seven Reasons Why You Should Give a Book for the Holidays | 21 Dec 2022 | 00:12:02 | |
With the holiday season upon us, you may be thinking about what to get your loved ones. If you're stuck on ideas, why not consider a book? In this podcast, I will talk about why books make great holiday gifts and some of my personal recommendations.
In summary, there is no gift as unique as a book that can actually change a life. Many have changed mine, and I am sure they will you too. Different Sites Below | |||
| Soft Water Equals Hard Savings In Cleaning | 15 Nov 2024 | 00:11:54 | |
In this episode of "Clean Processes," I, Jerry, delve into the topic of water softeners and their significant impact on the cleaning industry, particularly in food service and hospitality. As we observe Veterans Day, I take a moment to honor my father, a World War II veteran, and all those who have served. The discussion is sparked by a recent LinkedIn post showcasing the effectiveness of a descaling product on a commercial dishwashing machine. While I commend the results shown in the before-and-after photos, I emphasize the importance of focusing on the end results rather than just the appearance of the equipment. It's crucial to understand that when purchasing cleaning chemicals, we are ultimately paying for the results they deliver. I share my experiences from my time in the Midwest, where I encountered numerous challenges related to hard water. I explain how collaborating with a local water softening company not only improved the cleaning results for my customers but also fostered a stronger relationship with them. By addressing the root cause of the issues—hard water buildup—we were able to achieve better outcomes, ultimately saving customers money and enhancing their satisfaction. Throughout the episode, I encourage listeners to shift their perspective from merely selling chemicals to providing comprehensive solutions that prioritize results. I invite anyone interested in discussing water softening or related topics to reach out and join me on the podcast. Thank you for tuning in, and a heartfelt Happy Veterans Day to all who have served! Different Sites Below | |||
| Scent and Fragrance Chemical Branding with Sean Kemper | 01 Dec 2022 | 00:18:23 | |
Did you know that scents can trigger good memories in the minds of your customers? Branding your business with a signature scent that your customers can always relate to is a smart move. In this episode, we have Sean Kemper explain how to improve guest experience through scents and fragrances in your rental property or hotel. Sean is the owner of ETI Solutions, a company with a deeper vision to help educate and train short-term rental companies while continuing to bring innovative equipment, cleaning, and disinfecting products to the industry. Listen in to learn how hotels and rental properties are triggering memories by expertly applying and matching scents and fragrances. What You Will Discover: · [3:35] Sean talks about his interest and intrigue in scents and fragrances. · [5:00] The psychology of scents – how scents can trigger good memories. · [7:04] How hotels and rental properties apply and match their fragrances. · [8:06] Why nursing homes are not a great market for fragrances. · [10:03] He shares the main customers for fragrances besides rentals. · [13:56] Why the fragrance business is easier when sold directly to consumers. · [16:00] Sean on what’s new for rental properties. Relevant Links: · ETI Solutions Website: https://etisolutions.co/ · ETI Solutions Facebook: https://www.facebook.com/ETISolutionsChemistryCleaningCustomerSatisfaction · Sean’s Website: www.hospitalitycleaning101.com · Email: sean@etisolutions.co Different Sites Below | |||
| Interview with Jack Ellison Founder of Clean Square | 11 Nov 2022 | 00:28:08 | |
JACK ELLISON - SHOW NOTES - CLEANING PROCESSES WITH JERRY
Summary
Given a choice, would you hoard information or share it with the rest of the world to grow together? Jack Ellison, Founder of the CleanSquare community and Vice President of Sales and Distribution at Cleanslate Group, joins the Cleaning Processes podcast today to get into why he would not and how he’s built his community solely to help business owners and people in the cleaning industry learn from each other unselfishly.
Jack got into this business about 25 years ago, starting with landscape architecture. Realizing he was making more money bartending part-time than through his full-time landscape architecture job, he decided to get into real estate management and gradually got into property management. He then gained interest in the supplier side. He formed a company called SiteStuff Inc., which he ran for five years before venturing into various senior sales and distribution roles in companies. CleanSquare is his passion project – a dedicated community that aims to help people help one another – that birthed out a pesky problem: some people had all the knowledge but were unwilling to share it with others. Jack sincerely believes that it’s every knowledgeable person’s responsibility, no matter the professional roles they’ve undertaken, to share the wealth of expertise and information they’ve gathered with those who would benefit from it. It is like-minded folks that make his community a true success!
In today’s episode, he talks about the importance of knowledge-sharing, networking, education, and collective growth, sharing valuable insights from his professional journey to connect with you. He also shares tips to succeed in the real estate industry despite market fluctuations, like those brought in due to the coronavirus pandemic. Do not forget to tune in!
Highlights:
● Jack’s experience as an entrepreneur with SiteStuff and how he led the business from million-dollar monthly losses to a $100 million empire in 5 years. ● Cleansq’s mission: Create a community that’s always open to giving each other feedback, helping with questions, and, basically, sharing knowledge wholeheartedly. CleanSquare is designed to be an unselfish knowledge-exchange community. ● Lessons on management and distribution. ● Networking and the power of the community. ● Jack’s experience at the ISSA show. ● Why Jack believes industries will be better prepared for any unprecedented changes worldwide if they happen, taking note of the lessons from the pandemic.
About Jack
Jack Ellison is the Founder of the CleanSquare community and Vice President of Sales and Distribution at Cleanslate.
Connect with Jack
Website: Cleansq.com
Email: jack.ellison@cleansq.com
LinkedIn: https://www.linkedin.com/in/cleanjack/
Connect with Us
Website: https://www.podpage.com/cleaning-processes-with-jerry/ Different Sites Below | |||
| How Management Can Create More Sales in the 4th Quarter | 18 Oct 2022 | 00:15:09 | |
The importance of your delivery driver as being your best salesman: The impact of your driver or delivery personnel is more important than you might imagine when it comes to your business. With drivers delivering more and more items in today's B to C world, they seem to be at a premium and in demand, and rightfully so. In my world, it is not unusual to get more than one Amazon delivery just to my house daily. Recent Podcast In my recent podcast with Bob Natale, Laundry Consultant, this subject came up, and here are some of the takeaways. The link for my podcasts is https://www.hospitalitycleaning101.com/podcast/. Whether your company has one truck or a fleet of delivery vans, management and owners need to realize their drivers' importance. In many cases, they are the company's brand identity face, and it's no longer the salesperson. See, fewer salespeople see their customers as much because of lockdowns, gas prices, and Zoom, for a few. So makes the formula, in many cases, your driver, your BRAND. When a customer calls your office, do you answer with the same person who knows everyone by name, or is it voicemail prompts? Possibly that makes my point as the reason they see their driver as your BRAND. But, in doing so, you have the responsibility to have them in appropriate attire and professional image. Especially if you are selling chemicals or cleaning products, it's imperative. But then again, is your vehicle clean? Key Points In my recent podcast with Bob, we reviewed-
Now lets me explain there is a time restraint for all of this because the driver has a time limit that I am also aware of. Let's now be accurate because the driver only has a certain amount of time, and we don't want them driving faster or breaking the laws on parking. So what can and should you do? The answer is straightforward: to pay them for their efforts. Rewarding their actions helps alleviate this, and it's a win-win proposition. They will find the time if they are compensated. As Bob stated, you need not want to make drivers commissioned or paid for the complete order; however, they should make extra money for any new sales. As any medium-sized companies try to grow their sales with existing accounts versus acquiring new buildings, the driver can recommend the end-user with a possible flyer or even drop off a sample. Summary The driver has a significant position, which is now more than ever. Therefore, up to their image with a crisp uniform, offer immediate compensation and bonuses, and your business will be rewarded for your efforts. Different Sites Below | |||
| Interview with Omar Miller of Advantage Cleaning | 14 Sep 2022 | 00:28:26 | |
In today's episode, Jerry speaks with Omar Miller about his cleaning company, Advantage Cleaning, in New York City. Different Sites Below | |||
| Mike Sawchuk- A Clean Assessment | 31 Aug 2022 | 00:31:55 | |
In today's episode, Jerry speaks with Mike Sawchuk about his recent article in the ISSA Today magazine. Different Sites Below | |||
| Greatest Sales Story and Biggest Lesson I Ever Learned | 03 Aug 2022 | 00:21:06 | |
Many years ago, I witnessed the Greatest Sales Story ever told. A veteran rep I worked with did it all by asking one question. His tactic sold a large account that day in a matter of minutes, and his methods have never failed me once since. My fellow rep asked the prospect one question rather than showing brochures and graphs. Please find out how by simply listening to my podcast and trying it later in the day to make more sales in less time. This same sales rep had a knack for asking questions. He could find out what the customer wanted and needed, and he could do so that they felt like they were being heard. He would ask questions, listen to the answers, and then ask more questions. It was as if he had a sixth sense of how to talk with people to get them on his side. I am unsure how he did it, but I have never seen anyone do it better. He always seemed to know what people wanted before they knew themselves. This sales rep was successful because of his ability to ask questions. Different Sites Below | |||
| My Restaurant Silverware Is Dirty! | 13 Jul 2022 | 00:12:55 | |
In 2014 after moving to the East Coast, I designed a website/blog to try and market myself or add a personal brand touch. When I left the Midwest, I already had a marketing network set up; however, I had to build a new one. This story is because my third blog was named My restaurant silverware is dirty! See the original blog post here. My restaurant silverware is dirty! It has had the most feedback than all of the others. Some people have contacted me via email and phone from other countries who wanted to talk to me about my views and opinions. In addition, Once I was approached by a silverware manufacturer who tried to pay me for a consultation to advise him on his new cutlery line. I was also contacted by an engineer in the UK trying to design a product to eliminate the problem, and he paid me for a one-hour consultation. I never expected this success because writing is not my best suit, and storytelling is, and that is why I have not added a podcast. So, I came up with the idea of updating the story but leaving the original one on the site. So much has happened in the past eight years, mainly just looking at the past two as we still fight Covid. Is there a collation between the two of Covid and dirty silverware- most definitely? I am not saying silverware in a restaurant can transmit Covid; however, I am sure it happens. However, I can guarantee different hospitality operations can do better cleaning and sanitize for the public; we deserve it. I Different Sites Below | |||
| Adapting the Changing Sales Environment with Adon Rigg | 06 Jul 2022 | 00:32:22 | |
Effective Strategies for Adapting the Changing Sales Environment with Adon Rigg The sales industry is one of the most competitive in the world. With a constantly changing market and new competitors, working on yourself and preparing for the change is essential; otherwise, you will become irrelevant in the market. In sales, you can't look at life through a rear-view mirror and must keep moving forward. You are a part of the marketing strategy, and being creative and adopting a growth mindset will help you thrive. Don't just see where you are. Look beyond to see where you are going and how you can prepare for change today. Join the conversation with Adon Rigg as he shares his journey in sales, the transition in the industry, and what makes Lead Freak the best option for sales and marketing. Adon is the sales chief and marketing officer at Lead Fleak, a company that automates prospecting and integrates social media with your contacts. Rigg spent half his career in sales and has worked in the chemical industry as a distributor and manufacturer representative. Tune in! During this episode, you will learn about; [00:01] Introduction to the show [01:33] A little bit about Adon's journey and career background [06:05] Adon's learning curve in sales and the transitions in the industry [12:19] The shift from in-person sales to cold calling [14:47] Cold calling and why it might not be effective for you [16:01] What is Lead Freak, and how does it automates your prospecting [21:13] Who can get services at Lead Freak and what to expect [23:27] Does Lead Freak work with individuals or companies. Find out! [27:09] Adon's mentors in his career and where he draws his energy [29:13] How to reach out, connect with Adon or get sales resources [31:02] Ending the show and call to action Notable Quotes● Sales are just a piece of marketing ● Cold calling is reaching out to someone you don't know or "cold," and it doesn't work. ● With the current technology, salespeople are just needed to close, not to open a business. ● Asking a salesperson to be in prospecting, closing, and maintaining a business is a lot. Resources MentionedA Combo Prospecting by Tony Hughes: https://www.amazon.com/Combo-Prospecting-Powerful-One-Two-Pipeline/dp/081443911X 80/20 Sales and Marketing by Perry Marshal: https://www.goodreads.com/en/book/show/17214272-80-20-sales-and-marketing Unlimited Power by Tony Robbins: https://www.amazon.com/Unlimited-Power-Science-Personal-Achievement/dp/0684845776: Rich dad poor dad by Robert Kiyosaki: https://www.amazon.com/Rich-Dad-Poor-Teach-Middle/dp/1612680194/ Let's Connect Adon RiggsWebsite: https://www.leadfreak.ai/ Instagram: https://www.instagram.com/leadfreak.ai/ LinkedIn: https://www.linkedin.com/in/adonrigg/?originalSubdomain=ca Email: adon@adonrigg.com
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| Designing A Better Laundry Flow Of Linen | 22 Jun 2022 | 00:16:20 | |
The laundry process can be complex if you don’t evaluate the complete process. You must manage the process to ensure that the linen stays safe and avoids unnecessary complications as it passes through each flow stage. If not adhered to, you will damage the linen, shorten its life, and exceed your budget. Different Sites Below | |||
| Ralph Peterson Housekeeping Academy Show | 08 Jun 2022 | 00:34:17 | |
Ralph Petersen Academy Show
Episode Summary Hopefully, you understand Ralph’s philosophy that the process of hiring a middle manager to work in the Housekeeping Department is much more than giving them a “ring of keys.” New managers are eager to learn and assist in upgrading and maintaining their facilities regarding cleanliness and sanitation. First, however, owners and upper managers need to give them the mental tools to do the job adequately. Housekeeping Managers have many departments and duties that might fall under their umbrella. This might include and is not limited to : · Laundry Facility · Floor Care Program · Daily Housekeeping of rooms · Cleanliness of public restrooms · Cleaning of Offices of Staff · Cleaning of Common Ground & Employee Break Room
Ralph has designed different online and in-person training for not just the Housekeeping Department however helps the Administrator to get their CEU Certification. Ralph can be contacted at info@ralphpeterson.com Twitter - @RalphPeterson08 Different Sites Below | |||
| Laundry Consultant Bob Natale Interview About Test Kits | 26 Aug 2024 | 00:24:40 | |
Bob Natale, a veteran in the laundry industry since 1980, leverages his chemistry background to advance chemical analysis techniques. His journey from the textile industry to various critical roles in laundry management has cemented his reputation as a meticulous and trusted advisor. Natale emphasizes the critical role of laundry test kits and thorough water analysis, using tools like the Taylor laundry chemical test kit to ensure accurate chemical dosing and optimal wash processes. His expertise not only aids in precise decision-making but also enhances client trust, particularly in the competitive New York metropolitan area, where accurate chemical analysis can make or break a business. Different Sites Below | |||
| The Cleaning Process For Vacation and Short-Term Rentals with Sean Kemper | 05 May 2022 | 00:23:42 | |
Making The Cleaning Process Easier and Cost-Efficient with Sean Kemper Many people are reluctant to clean their homes and workplaces because they feel it is time-consuming and tedious. However, when renting places and coming out of the pandemic, you need to put your best foot forward to get protect your guests and get great ratings. Sean shares how Kemper industries formulate and manufacture their chemicals and how they sell their products. Moreover, he shares how the Drop n Go program helps transport their products and how it helps their clients operate on a small budget by using minimal cost-efficient products. Time Stamps [00:02] Introduction to the episode [00:44] What’s in for you in today’s episode [02:01] What Kemper industries deal with [02:09] Why Sean moved from Ecolab to Kemper industries in Alabama [03:13] How Kemper industries sell its products [03:55] How his father started Kemper industries [05:55] The end-user of the industry’s products [06:20] How Vacation Rental Housekeeping Professionals (VRHP) has enabled him to get new distributions and grow their industry [07:24] Kemper’s carpet care services [07:51] The effect of COVID-19 on the chemical and cleaning industry that deals with vacation & short-term rentals [10:18] The ETI disinfecting company he started during COVID-19 pandemic [11:16] The performance of the ETI company after the COVID-19 pandemic [16:22] The services his companies offer to hotels and casinos [17:14] How Kemper industries formulate and manufacture their chemicals [18:19] The geographical region served by Kemper industries [18:42] How the Drop n Go program that he built works [19:51] The products available in the Drop n Go program [22:03] Sean’s mentors in business [23:11] How to connect with Sean [24:35] Jerry Bauer’s gift for the audience Follow Sean Kemper on;
For cleaning, disinfecting, and specialized solutions: https://etisolutions.co/ More Information To listen to more amazing podcast episodes by Jerry Bauer: https://www.hospitalitycleaning101.com/podcast/ For the latest blogs on hospitality cleaning:https://www.hospitalitycleaning101.com/ Different Sites Below | |||
| The Costs Of Inaction of Problems - Pay Me Now or Pay Me Later Commercial | 27 Apr 2022 | 00:11:51 | |
We have all seen or heard the above Fram oil filter commercial, which originally came out in 1972. I bet some of you have used that phrase (Pay Me Now or Pay Me Later) more than any other, and it has nothing to do with changing the oil in a car. Actual Commercial 50 Years Ago You've probably also heard the phrase, "you have to spend money to make money." So, of course, we know that throwing down more cash for a product can feel uncomfortable for many people. But sometimes, investing in tools and systems is the best way to achieve your goals. Think about it this way: sometimes we don't like spending money because we think we should be able to get by with what we already have, right? That's how many businesses feel when they're thinking of purchasing new machinery or even software. But if you're working so hard on manual tasks and busywork, you're spending more time than you need to instead of focusing on what matters, which is increased sales. If you take a step back and look at how much time and energy you're putting into these tasks, you may find that it makes sense to put some money toward making your job easier to focus on the big picture. I see people trying to save money daily in the chemical and cleaning industry, which concerns me. But, in the long run, I know these quick savings decisions will cost them more. So I advise my customers and potential customers to ask for advice, which is usually free. Anybody can and will sell chemicals; however, a simple program with the proper dispensers, regular training classes, reviews, and cost analysis is just a few things needed. The actual expert treats a customer's money as if it was their own. NO, I don't mean the expert would want to take it from the customer. On the contrary, if the expert was asked whether they would spend their money on an upgrade, newer parts, or a new tool, they reviewed the situation as if they owned the place themself. Years ago, I removed a green scratch pad from a pump impeller on an older Hobart dish machine. I carried a screen for that model and advised the owner to purchase it for around $35. He laughed and said he did not want to spend the money. He and I reviewed the cost of a new motor together, and he said he was not worried about it. One month later, the engine gave out after the problem happened again. The cost of the new motor was around $700, and the restaurant had to wash the dishes by hand for over two days. From that point on, the owner listened to all of my advice. In another example, a particular nursing home wasn't using any Neutral Cleaner in their facility and just kept overusing a Quat base product. For people who don't know, this makes your wax soft, creates a dull look, and might save the home only a couple of dollars on chemical costs on one side of the ledger. However, it costs the house a lot because they have to strip and wax more often, spend hours to complete the job, and purchase more wax. So, did they save any money? When dealing with vendors, ask for their credentials and experience. For example, five years ago, were they selling cars, or have they walked the walk? Have they washed dishes, worked in a laundromat, or applied wax at # AM in the morning? Hope you like the podcast, and please share your thoughts with me Jerry@hospitalitycleaning101.com. Blog posts www.hospitalitycleaning101.com Refillable chemical programs www.chemstation-boston.com Podcast website https://www.podpage.com/cleaning-processes-with-jerry Different Sites Below | |||
| Ideas and Conversation with Laundry Consultant Bob Natale | 04 Apr 2022 | 00:25:19 | |
The Laundry Business with Bob Natale In this episode, Jerry Bauer, podcast host and the Account Manager of ChemStation Boston, talks with Bob Natale, Consultant, and Operations Manager at Delaware County Linen. Delaware County Linen is a full-service linen company founded in 1988 to service and support local businesses. Bob started in the commercial laundry industry in 1980 in a uniform rental before migrating to linen supply. He later went to selling in the chemical business, supporting Commerical and On-Premise Laundries. Bob has 29 years of experience doing commercial laundry. Bob talks about the effects of Covid-19 in the laundry business, the number one problem in washing linens, the impacts of lipstick, and the importance of paying your drivers well as an entrepreneur. He also shares some insights on the exciting things this year. Tune in to learn more on this and many other exciting topics! Timestamps [01:41] About Bob Natale [04:15] The geographic region that Bob’s services cover [05:43] How Covid-19 has affected Bob’s business [07:43] Does Bob do nursing homes laundry? [08:13] What Bob does for the spa business [10:51] The number one problem in washing linens [12:32] The problem of lipstick [16:31] The importance of paying your drivers well [20:35] Exciting things coming out this year
Notable quotes ● “There is a burden in the hospitality industry. The food prices have gone up, the operation costs have also gone up, and they can’t get help.” ● “As a company, you have to do what you have to do to survive. However, you will have to look for opportunities to increase your growth.” ● “When sheets are not washed properly, and you stack them into a fairly confined bin and have oil leftover, it can cause spontaneous combustion.” ● “Drivers are supposed to be paid well. They are the face of the company because of the day-to-day interactions with the customers.” ● Importance of Circle of Excellence Resources: https://www.linkedin.com/in/robert-natale-699589ab/
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| 5 Steps Of Clean and Sanitizing In Food Production | 23 Mar 2022 | 00:09:27 | |
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| Metrics for Cleaning Performance with Steve Ashkin the Father Of Green Cleaning | 15 Mar 2022 | 00:14:26 | |
Metrics For Cleaning Performance Episode summary Guess what? Organizations are eager to adopt sustainable business practices but still struggle to implement a sustainability strategy, particularly during cleaning. This calls for educating firms on cost-effective technologies for testing cleaning performance in the industry. The guest on this episode highlights the importance of cleaning on human health and protecting the environment. The show first starts with redefining cleaning to protect the health of employees. Next, the show presents the central theme, which is objectively measuring the cleaning performance of surfaces and equipment in offices, schools, and other buildings to remove contaminants. Finally, the show discusses inefficiencies of current cleaning practices and suggests how to adapt available technologies to improve performance. Stephen Ashkin Bio In this episode, we talk to Stephen Ashkin, the Father of Green Cleaning. He is the founder and CEO of the Ashkin Group, Sustainability Dashboard Tools LLC, and Green Cleaning University. Ashkin is an expert with over two decades of experience improving health and the environment through green cleaning and sustainability. In addition, he provides details on how firms can measure cleaning performance. In this presentation, Ashkin answers the following questions: ● Why is it important to redefine cleaning for health? (01:30, 02:25) ● What is the difference between cleaning for appearances and cleaning for health? (03:44) ● How do we know when a mop bucket water needs to be replenished? (08:48) ● Who pays for test kits and equipment? (10:20) In this episode, we further discussed... ● Importance of cleaning and disinfection and lessons from coronavirus pandemic (02:45) ● How to objectively measure cleaning performance by applying technology (04:05) Additional resources and contact information ● Link for an article written for IFFA ● Ashkin contacts: stephe@ashkingroup.com Listen and share Please listen to more episodes related to cleaning by visiting our website and sharing this show on the link below. Different Sites Below | |||
| A Conversation with Andrew Ries of Performance Food Service Chemical Division | 07 Mar 2022 | 00:28:04 | |
Topics · Food, beverage, and chemical industries · Company mergers and acquisitions · Sales leadership · COVID’s impact on business
Andrew Ries of Performance Food Service Chemical Division In Cleaning Processes with Jerry, we hear from Andrew Ries, Chemical and Beverage Manager at Performance Food Service. He discusses his career trajectory and various challenges he has faced, from industry consolidation to the new normal in the pandemic. The food, beverage, and chemical industries are not faint of heart. Andrew started working in the food industry as a teenager, and he pivoted to panelized housing, but ultimately landed on a career in sales. As the pandemic started, his optimism wavered and he wasn’t himself. He reconnected with himself while earning a certificate in professional sales leadership. Now, Andrew takes what he learned as a CPSL and effectively manages teams and processes. He juggles countless moving parts of the business and puts out fires daily. As a problem-solver extraordinaire, Andrew shares his honest outlook on the industry. He shares his mission to find balance in his life. Andrew is most looking forward to the return of food shows. He loves meeting new people, getting new ideas, and seeing innovation and technology. Thank you for listening to Cleaning Processes with Jerry. If you've enjoyed this episode, be sure to subscribe. If you have any questions or comments or would like to become a guest, please reach out to me at jerry@hospitalitycleaning101.com. Visit my Hospitalitycleaning101.com to see over 50 blog posts on a variety of cleaning topics. If you want to support us, share, share, share, and make sure to leave us a rating and review.
MENTIONED IN THIS EPISODE: National Association of Sales Professionals Certified Professional Sales Leader SEE ALSO: Reinhart Food Service Reinhardt Legacy Bev Chem Robert's Foods Andrew Ries phone: (570) 898-0154 Andrew Ries on Linkedin Fun Fact: Andrew got his first taste of leadership at 18 when he worked at McDonald’s. Words of wisdom: “Running sales and service is like juggling chainsaws” “The consolidation continues and it's only getting more aggressive.” “I let my service techs do what they do best. They go out and service our clients.” Different Sites Below | |||
| What does a Hospitality Consultant look for? with Jim Lopolito | 02 Mar 2022 | 00:25:48 | |
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| Ryan Demar of Tennant Floor Care Equipment- Coming Out Of A Pandemic | 22 Feb 2022 | 00:21:03 | |
Robotic Cleaning Machines with Ryan Demar In this episode, Jerry Bauer, podcast host and the Account Manager of ChemStation, talks with Ryan Demar, Factory Direct Account Manager at Tennant Company, a recognized leader of the cleaning industry. Tennant is passionate about developing innovative and sustainable solutions that help customers clean more spaces more effectively, addressing indoor and outdoor cleaning challenges. Products include equipment for maintaining surfaces in industrial, commercial, and outdoor surfaces. Ryan talks about the fastest-growing markets in the cleaning industry, how the robotics cleaning machines came to life, how they work, the number of times they clean floors, and the robotic rental program. He also shares some insights on the effects of Covid-19 on the company and the future of cleaners. Tune in to learn more on this and other exciting topics! Timestamps [01:18] About Ryan Demar [02:00] The fastest-growing cleaning markets today [03:03] How long has robotics been out? [04:52] How the robotic cleaning machine works [06:16] The number of times robots clean floors [07:54] The robot rental program [10:30] The effects of Covid-19 on the company [14:01] The future of cleaners [15:34] The equipments that use little chemicals
Notable quotes ● “When you first teach a robot how to clean the environment, that is going to be in, you will have to interact with it.” ● “The minimum time for a robot to clean a warehouse is once a week.” ● “All technologies have to be the right fit. A screwdriver is a great tool but you cannot use it to nail.” ● “You cannot use water to clean surfaces with water insoluble materials like grease and animal fat.” Resources
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| Dave Thompson of Academy Of Cleaning Excellence | 12 Feb 2022 | 00:24:13 | |
The New Generation Of Cleaning With Dave Thompson In this episode, Jerry Bauer, podcast host and the Account Manager of ChemStation, talks with Dave Thompson, a Motivational Speaker, Author, Podcaster, Instructor, and The Director of the Academy of Cleaning Excellence. The Academy is a Professional Development and Certification for the cleaning industry. It provides professional development to facility maintenance operations around the globe through live, online, and virtual instruction. Dave talks about the biggest challenges facing the cleaning industry in 2022 and how to overcome them, how The Academy of Excellence works, learning versus training, and the generational communication in the cleaning industry. He also shares some insights on his book: The New Generation of Cleaning. Tune in to learn more on this and other exciting topics!
Timestamps [01:55] About Dave Thompson [03:43] The biggest challenges facing the cleaning industry in the year 20202 [07:25] How the Academy of Excellence works [12:50] The generational communication [14:14] Learning versus training [15:12] What the cleaning industry can offer the end-users [20:27] The book: The New Generation of Cleaning Notable quotes ● “It is more important for you to understand what you are doing before you try to implement it.” ● “The most valuable resource an operation has is an engaged employee.” ● “We are dealing with five different generations in the cleaning industry today. They all learn and communicate differently.”
Resources Website: https://academyofcleaning.com/ Email: dthompson@academyofcleaning.com LinkedIn: https://www.linkedin.com/in/davethompson1/
Connect with us: Work Website www.chemstation-boston.com Blog www.hospitalitycleaning101.com Different Sites Below | |||
| Jeff Cross Of ISSA- International Sanitary Supply Association | 06 Feb 2022 | 00:18:56 | |
Update OnThe Cleaning Industry Today
The industry today is being challenged and driven by the basic needs of our customers. By keeping in close contact with your customers, you can fully understand the needs and requirements that have to be met. With knowledge and expertise, you can deliver superior service and products at competitive prices, time after time.
Jeff Cross is the Media Director of ISSA, the leading trade association for the cleaning industry worldwide. Its membership includes 10,500 distributors, manufacturers, manufacturer representatives, building service contractors, in-house service providers, residential, and associated service members globally. ISSA produces the largest cleaning-industry trade shows and conferences in the world, including the annual ISSA Show North America. Other exclusive ISSA offerings include its popular Web site, ISSA.com; educational products and services; industry certification standards; its' industry-leading ISSA Today magazine; electronic and printed newsletters, periodicals, and buyers guides; and legislative and regulatory services that specifically focus on the professional cleaning industry.
“Covid-19 has enabled us to work together in the cleaning industry now more than ever.” As cleaning industry professionals, our mission is to ensure that businesses receive the highest quality, most cost-effective services possible. This starts internally by ensuring that each of our employees is supported and empowered to succeed both personally and professionally. A safe work environment is critical in ensuring our success as a leading janitorial service company.
To keep our employees safe and healthy, we must put measures in place to continuously improve the safety and health of everyone who works for us, as well as those who work with us.
Supply chain management can be a huge issue for companies in certain industries, and that remains true today. The supply chain is key to a company’s success. The ideal solution needs to provide real-time order fulfillment, cross-department collaboration, and better inventory management.
The problems with the supply chain can be because of a lack of raw materials or manufacturers are making the products, but everyone is ordering more than what they need. Shortage of labor also causes problems with the supply chain. The inability to take one product from one place to the other.
Why Wash Your Hands? The importance of hand washing though it seems like such a simple activity, hand washing is an important part of disease prevention. The germs that live on our hands can cause sickness if they find their way into our bodies.
Your hands touch many surfaces, and you may not even realize it, so it's important to wash your hands frequently. Help stop the spread of harmful germs by washing your hands with soap and water for at least 20 seconds using the CDC recommended method: Wet, Lather, Scrub, Rinse, Dry. Different Sites Below | |||
| Why Safety With Chemicals Needs To Be On Everyones Mind | 04 Jul 2024 | 00:17:52 | |
Podcast Episode Summary: Cleaning Processes with Jerry Hi everyone, Jerry here! In this episode of "Cleaning Processes with Jerry," we dive deep into the critical topic of safety in the cleaning industry. Whether you're cleaning at home, in a restaurant, or in a large-scale food production facility, safety should always be your top priority. Key Points Discussed:
In conclusion, making safety a priority in our cleaning routines not only prevents accidents and injuries but also contributes to a cleaner and healthier world for everyone. Let's embrace safety as an integral part of our cleaning activities. Thank you for joining me today. If you found this information helpful, please like and share it with others. If you have any questions or would like to be a guest on the show, feel free to reach out. Don't forget to check out my latest blog post at Hospitality Cleaning 101 for more insights. Stay safe and keep cleaning! Best,
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| Proper Follow Up To Sales Calls | 01 Apr 2024 | 00:16:05 | |
In this solo episode, Jerry discusses the importance of proper follow-up after a sales call. He reflects on his experience and highlights the significance of showing expertise and agility when following up with potential new clients. Jerry emphasizes the balance between not following up at all and bombarding with emails. You can tune in to gain insightful tips on effective follow-up strategies in sales. Different Sites Below | |||
| The Hidden Ingredient for Sales Success Through Imagination | 13 Feb 2024 | 00:11:30 | |
Watching my grandchildren turn cardboard boxes into castles got me thinking—when did we lose that spark of imagination in our professional lives? This episode is all about rediscovering that creative flair and how it's the secret sauce in the sales cycle. Imagine trying to sell something as mundane as cleaning chemicals; it's not about the product itself but the story you weave and the problems it solves. I pull from the well of my own experiences, reflect on the ingenuity of icons like Walt Disney and Albert Einstein, and share how channeling a child-like imagination cultivates unique solutions and transforms customer interactions in the cleaning industry. I even let you in on my personal journey of reigniting imagination through journaling and literature and how it's a game-changer for thinking outside the box. Different Sites Below | |||
| Are You Selling A Tangible Or Intangible Product Or Service? | 01 Feb 2024 | 00:10:01 | |
First, please allow me to apologize for my voice today after having back-to-back colds. Different Sites Below | |||
| Matt Stinchfield The Brewery Safety Consultant | 30 Nov 2023 | 00:23:44 | |
Ever wonder how a brewery maintains safety among hops, grains, and large equipment? Join us on this enlightening journey as we converse with Matt Stinchfield, a renowned safety guru in the brewery industry. With his rich background and extensive knowledge, Matt eloquently illustrates the significance of behavioral and systems safety in the workplace. He offers valuable insights into his work with the Brewer's Association and gives us a sneak peek into his book, Brewery Safety. We forge ahead to explore the intricate world of safety enforcement in breweries, the role insurance companies play, and the regulatory framework that secures a robust safety culture. Different Sites Below | |||
| Selling Against Prospects Staying Status Quo | 09 Nov 2023 | 00:17:25 | |
In this episode of Cleaning Processes with Jerry, he discusses the challenge of beating the status quo in the cleaning industry. Whether it's selling chemicals and services or offering cleaning company services, Jerry shares his experiences in trying to win over clients who have been with their current provider for a long time. He provides insights and tips for overcoming this obstacle and expanding your market. Stay tuned for Jerry's contact information and his plans for a future Facebook group. Different Sites Below | |||