BlueCollar.CEO – Details, episodes & analysis

BlueCollar.CEO –
Brigham Dickinson is the Founder and President of Power Selling Pros, a leader in customer service and call handler training. As a CSR coach, he has coached over 900 CSRs in the US, Canada, and Australia. Brigham is also the author of Pattern for Excellence, Something to Give, and Patterned after Excellence.

In this episode, Ryan and Brigham discuss CSR coaching and training, including why you shouldn’t give your CSR team sloppy seconds on bagels.

Blue Collar CEO is a podcast that is all about helping you build a better, more profitable, more sustainable & kick-ass home service business. Join Levergy® CEO Ryan Redding each week who will be joined by industry experts who will break down their success stories and give their best-kept secrets for industry domination. You do not want to miss it! Learn more at https://www.bluecollar.ceo/, or https://www.levergy.io.

BlueCollar.CEO –
Chris Koch is a Head Coach and Trainer at BDR (Business Development Resources), a premier provider of business training and coaching services. He coaches and consults HVAC, plumbing, electrical, and other home service contractors. With over 25 years of HVAC and plumbing industry experience, Chris founded a startup, completed two acquisitions, assimilated cultures, executed financial turnarounds, and developed home service divisions into significant profit centers. 

In this episode, Ryan and Chris talk about how celebrating your team’s wins can positively influence company culture.

Blue Collar CEO is a podcast that is all about helping you build a better, more profitable, more sustainable & kick-ass home service business. Join Levergy® CEO Ryan Redding each week who will be joined by industry experts who will break down their success stories and give their best-kept secrets for industry domination. You do not want to miss it! Learn more at https://www.bluecollar.ceo/, or https://www.levergy.io.

BlueCollar.CEO –
Lance Ford is the Owner of Bizzy-B Plumbing, an award-winning residential plumbing service company. With over 18 years of experience in the plumbing industry, he served an apprenticeship for five years before becoming a CEO. 

In this week’s episode, Ryan and Lance discuss how Lance transitioned from a plumber to a CEO.

Blue Collar CEO is a podcast that is all about helping you build a better, more profitable, more sustainable & kick-ass home service business. Join Levergy® CEO Ryan Redding each week who will be joined by industry experts who will break down their success stories and give their best-kept secrets for industry domination. You do not want to miss it! Learn more at https://www.bluecollar.ceo/, or https://www.levergy.io.

 BlueCollar.CEO –
Amanda Powell is the Director of Training at Power Selling Pros. She trains customer service representatives at home service companies across the United States and Canada to help them win more moments and book more calls. She has trained hundreds of companies across her extensive career.

In this episode, Ryan and Amanda discuss the three things that you can do today to dramatically improve your customer experience through your representatives. Amanda also talks about her own experiences with customer service and how she has applied them to her training.

Blue Collar CEO is a podcast that is all about helping you build a better, more profitable, more sustainable & kick-ass home service business. Join Levergy® CEO Ryan Redding each week who will be joined by industry experts who will break down their success stories and give their best-kept secrets for industry domination. You do not want to miss it! Learn more at https://www.bluecollar.ceo/, or https://www.levergy.io.

 BlueCollar.CEO –
Joshua Page is the Owner and President of three electrical companies: JP Electric and Son, Inc., Patriot Electrical Contracting & Service Corp, and Ruel Electric. Joshua is also a TEDx Speaker and Author of the children's book, What Does Your Daddy Do? He is the mastermind of Contractor Money Blueprint where he helps small contractors be more profitable through how-to videos and worksheets. 

In this episode, Ryan and Joshua talk about how everything in the trades changed after 2020 and the importance of having a persistent mindset. They also discuss Josh’s book, the importance of free markets, and why you always need to answer the phone.

Blue Collar CEO is a podcast that is all about helping you build a better, more profitable, more sustainable & kick-ass home service business. Join Levergy® CEO Ryan Redding each week who will be joined by industry experts who will break down their success stories and give their best-kept secrets for industry domination. You do not want to miss it! Learn more at https://www.bluecollar.ceo/, or https://www.levergy.io.

 BlueCollar.CEO –
Olga Carr is a Territory Manager at Insco Distributing, Inc., a family-owned air conditioning wholesaler serving Texas and Oklahoma for more than 60 years. She's a high-achieving saleswoman, passionate about growing small businesses and recruiting people into the AC and heating industry. She is a South Texan and Mexican American with a vision to create a successful plan for other family-owned companies.

In this episode, Ryan and Olga talk about the Inflation Reduction Act and everything about the federal government's tax credits, rebates, and incentives that you can use to help your customers save a lot of money.

Blue Collar CEO is a podcast that is all about helping you build a better, more profitable, more sustainable & kick-ass home service business. Join Levergy® CEO Ryan Redding each week who will be joined by industry experts who will break down their success stories and give their best-kept secrets for industry domination. You do not want to miss it! Learn more at https://www.bluecollar.ceo/, or https://www.levergy.io.

 BlueCollar.CEO –
Brian Campbell is the General Manager of Campbell & Company: a heating, cooling, electric, and plumbing company in Washington state. He began his career at the company as the Vice President of Operations.

Brian grew up loving the company and waiting for his chance to contribute to the family HVAC business, started by his father over 40 years ago in a garage. He earned an MBA from Boise State University before joining the company in 2013 to drive operational improvements. 

In this episode, Ryan and Brian discuss the power of consistent improvements in trade operations. They also discuss how these improvements helped the 40-year-old Campbell & Company continue to evolve.

Blue Collar CEO is a podcast that is all about helping you build a better, more profitable, more sustainable & kick-ass home service business. Join Levergy® CEO Ryan Redding each week who will be joined by industry experts who will break down their success stories and give their best-kept secrets for industry domination. You do not want to miss it! Learn more at https://www.bluecollar.ceo/, or https://www.levergy.io.

 BlueCollar.CEO –
Kelly Presgrave is the CEO and Co-founder of Work With Your Handz, an agency that offers recruitment solutions specifically for residential services, commercial services, and construction companies. 

Kelly is a graduate of George Mason University with a BA in finance, a graduate of Cornell University’s Talent Management and Acquisition program, and a member of SHRM. She continues to gain insight into the constantly evolving recruitment industry, and her background in finance helps her in both business development and client management. 

In this episode, Ryan and Kelly discuss her journey into offering recruitment solutions to home service businesses. She shares her experience on the best practices to attract and keep high-quality employees. 

Blue Collar CEO is a podcast that is all about helping you build a better, more profitable, more sustainable & kick-ass home service business. Join Levergy® CEO Ryan Redding each week who will be joined by industry experts who will break down their success stories and give their best-kept secrets for industry domination. You do not want to miss it! Learn more at https://www.bluecollar.ceo/, or https://www.levergy.io.

BlueCollar.CEO –
Paul Olsen is the Operations Manager at 1st Home & Commercial Services, a company providing cost-effective repair and maintenance for plumbing, heating, air conditioning, and electrical services in Austin, Texas. 

Paul started his career as a plumber but has spent the last 15 years in management positions for various home services companies. He has made it his mission for the past couple of years to transform his company's culture in Austin, Texas from the ground up.

In this episode, Ryan and Paul discuss why culture is one of the most critical aspects of your business and how to improve it.

Blue Collar CEO is a podcast that is all about helping you build a better, more profitable, more sustainable & kick-ass home service business. Join Levergy® CEO Ryan Redding each week who will be joined by industry experts who will break down their success stories and give their best-kept secrets for industry domination. You do not want to miss it! Learn more at https://www.bluecollar.ceo/, or https://www.levergy.io.

BlueCollar.CEO –
Paul Adams is the Chief Growth Officer and Founder of Royal House Partners, a residential and commercial contractor specializing in HVAC, plumbing, and electrical services. He previously worked as the former Owner/Executive with Service Experts LLC, developing a deep expertise as an executive in home services and business development.

In this episode, Ryan and Paul discuss what makes a home service business attractive for acquisition, whether you should consider selling your business, whether a growth partner is right for your company, and more. 

Blue Collar CEO is a podcast that is all about helping you build a better, more profitable, more sustainable & kick-ass home service business. Join Levergy® CEO Ryan Redding each week who will be joined by industry experts who will break down their success stories and give their best-kept secrets for industry domination. You do not want to miss it! Learn more at https://www.bluecollar.ceo/, or https://www.levergy.io.