World at Work – Détails, épisodes et analyse

Instagram: @best.culture.solutions

Jody Maberry: jodymaberry.com

Katie Currens: katiecurrens.com

You Need to Change Your Hiring Practices

Épisode 141

mardi 3 mars 2026 • Durée 15:38

"You rebuild culture hire by hire."

Notable Moments

[02:45] Why hiring comes first

[03:40] Motivation over skill

[05:29] Hire right train right treat right

[07:56] Reduce the hiring crapshoot

[10:11] Hiring all stars into weak culture

[11:34] Change happens hire by hire

[12:32] Getting leadership buy in

You may be focused on improving customer service retention onboarding or culture but if you are not changing how you hire you are only treating symptoms.

In this episode Tim Dyck explains why every strategic initiative rises or falls on hiring practices. Training will not work if people are not motivated to learn. Benefits will not solve disengagement if the wrong people are in the roles. Culture will not strengthen if hiring remains the same.

Tim shares why motivation matters more than skill how hiring impacts every other initiative and why rebuilding culture happens hire by hire. If you want real change in your organization this conversation challenges you to look at the very first step.

Connect with Tim and his team:

Instagram: @best.culture.solutions

What Do You Really Sell

mardi 11 novembre 2025 • Durée 16:32

"You're never selling your product. You're selling what it represents for people. Clarity of purpose starts with understanding what you really sell."

Notable Moments

02:30 – The lesson behind Lee Cockerell's purpose statements

05:55 – Why mission statements often miss the mark

07:22 – What McDonald's and Apple are really selling

09:17 – The purpose behind Best Culture Solutions

13:56 – How purpose shapes a winning culture

Discover how defining what you really sell can transform your organization's culture. Tim Dyck and Jody Maberry explore why clarity beats aspiration, how simple purpose statements motivate teams, and what it takes to turn big ideas into shared behaviors. If your team can't explain what you really sell, your mission statement might be holding you back. Simplify it. Clarity is what drives culture.

Read the blog for more from this episode.

Connect with Tim and his team:

Instagram: @best.culture.solutions

Hiring Teenage Employees

Épisode 42

mardi 1 août 2023 • Durée 21:57

"Treat teens as members of your own family or someone else's family. Remember that you're talking to somebody's son or daughter, regardless of their age." - Tim Dyck

Hiring teenagers for entry-level positions is a great way to bring fresh perspectives to an organization. When handled with care and given the right guidance, their raw energy can be harnessed into a powerful force for a business. Their self-motivation and eagerness to learn make them an ideal blank canvas.

I remember the days when I was a teenager, and my first job was at a signature restaurant at Disney. It felt good to be treated as an adult, to be a part of something bigger than myself. That experience also made me realize the importance of onboarding young talent, regardless of their age or experience.

The best way to welcome a teenager into the workplace is to treat them like every other employee. To give them the same style of feedback, the same expectations, and the same opportunities for growth. It's about building a culture where everyone, regardless of their age or experience level, feels valued and respected. It's about creating a space where everyone can thrive, and that includes our youngest team members. After all, every professional, no matter how experienced, was once a teenager stepping into their first job.

In this episode, you will be able to:

Discover the hidden gems of hiring teenagers for entry-level positions
Gain insights on designing effective onboarding and training modules for all employees
Learn how to cultivate an inclusive work environment that fosters growth
Understand the art of managing and engaging teenage employees effectively
Unlock the power of motivation in the recruitment process

It is imperative that organizations take the time to get employees aware of and aligned with the organization's values and work ethics. Teenagers are a completely blank canvas to work with, and when properly onboarded and mentored, they can exceed business expectations and create a motivated workplace. By embracing the energy and fresh perspective of teenagers you can bring a positive spark to any organization.

Connect with Tim and his team:

Instagram: @best.culture.solutions

Episode Highlights

00:00:56 - Benefits of Hiring Teens

00:03:36 - Onboarding Teens

00:06:09 - Potential Challenges

00:08:56 - Setting Expectations

00:13:21 - The importance of checking in and providing feedback

00:15:00 - Tailoring communication to individual preferences

00:16:06 - Embracing new ideas and feedback from teenagers

00:18:09 - The future impact of teenagers in the workplace

00:20:49 - Revamping the recruitment and hiring process

Handling Being Promoted to Supervisor of Your Peers

Épisode 41

mardi 25 juillet 2023 • Durée 15:32

I want to hear your voice and amplify what you're doing. We have the opportunity to shift the narrative internally and create a culture of trust, where everyone's opinions are valued and heard. - Tim Dyck

There is so much to celebrate when you get a promotion that it is easy to overlook one big transition; shifting from peer to a trusted supervisor. When accept that promotion start thinking of strategies for transitioning from a peer to a supervisor role. As much as you may hope your collegial relationships will stay the same, there will be some changes. What will you do you do when team members start challenging your authority? Katie and I have a great conversation navigating the complexities of transitioning to a leadership role and the unexpected obstacles that come with it.

There are several ways that I have found to be helpful when navigating this challenging shift. One thing that I can never emphasize enough is ongoing, clear, and open communication. That includes recognizing the importance of addressing the changing relationships with peers directly. Scheduling one-on-one meetings with each team member will give an opportunity to have open and transparent conversations. Use that time to acknowledge the new responsibilities while expressing a commitment to support and help individuals in their professional development. The goal is not to assert authority or power.

Another key to building trust when shifting from peer to supervisor is asking questions and actively listening to the perspectives of team members. By asking about their roles, achievements, and areas for improvement, leaders can show genuine interest and value their input. An event better way to build trust than listening is following through on feedback. This demonstrates that their opinions matter by implementing changes whenever appropriate.,

If you're currently transitioning into a supervisor role, this conversation is a goldmine of practical strategies and tips to help you navigate this process successfully. By learning the importance of clear communication, active listening, and follow-through, you can build trust and create a positive work culture within your team.

Connect with Tim and his team:

Instagram: @best.culture.solutions

Episode Highlights

00:04:22 - Setting Up a Conversation

00:08:03 - Asking Questions

00:10:52 - Building Trust

00:11:18 - Conclusion

00:12:31 - Importance of Gathering Opinions

00:12:58 - Following Through on Commitments

00:13:43 - Building Trust through Transparency

00:14:16 - Opening the Floor for Conversation

00:14:47 - Contacting Tim for Assistance

How to Address Being Let Go From a Job

Épisode 40

mardi 18 juillet 2023 • Durée 17:25

"Your career is not over. It will be true if you want it to be true, if you let yourself keep thinking that. But it's not true."

It can be challenging navigating how to address being let go from a job. While there may be new opportunities or the chance to explore an entirely new industry, many people find themselves hesitating to take action on them out of fear of what people will ask them about their previous role. During this episode I share some perspective on how to move forward after being let go from a job and how to navigate the job search process with confidence.

Listen to this episode to discover:

new approaches to regaining confidence and setting career paths right, post-job termination
methods to outsmart anxiety and self-doubt while seeking new job roles
tips to address periods of unemployment and to be open about prior professional experiences in interviews
the value in accentuating your personal development and lessons taken from job losses
the significance of focusing on the good elements of previous jobs when conversing during interviews

Being let go from a job is not the end of your career. If you find yourself in this situation, continue applying for new opportunities. There is a lot of value in self-awareness, so take advantage of the knowledge gained during the experience. Use setbacks as opportunities for growth and learning. If you need support building confidence and navigating difficult conversations surrounding job transitions please reach out using my email or website below.

Connect with Tim and his team:

Instagram: @best.culture.solutions

Episode Highlights

00:03:12 - Being Let Go from a Job

00:07:18 - Addressing Being Let Go in an Interview

00:09:38 - The Value of Growth and Self-Awareness

00:11:38 - Considering Leaving a Job

00:13:04 - Leaving a Job or Seeking New Opportunities

00:14:17 - Overcoming Setbacks and Owning It

00:14:47 - Avoid Speaking Negatively About Previous Companies

00:15:24 - Learning from Mistakes and Providing Constructive Feedback

00:16:28 - Building Confidence and Adding Value

Tips for Teenage Job Seekers

Épisode 39

mardi 4 juillet 2023 • Durée 24:22

"Don't let anybody convince you that you don't belong there."

Many first time job seekers face the challenge of finding the right job that aligns with her interests and skills. Many time it is because they haven't considered the way that all of their experiences can help showcasing the value they will bring a company. This week we are welcoming Gretel Maberry, a determined Gen Z, who brings a lot of these realities to light as she navigates her first job search. Our conversation brings a fantastic new perspective to job search discussions.

Gretel epitomizes the enthusiasm of youth and the perseverance of a champion. She is embracing the challenges that come with this transition from adolescence to adulthood through a perfect combination of tenacity and curiosity. As an active participant in various school activities, she learned the critical value of time management and organization. Her efforts have earned her accolades such as the Coach's Award in swimming and Student of the Year. Now she is trying to figure out how to use all of her experiences in a way that lands her that first job.

In this episode we discuss:

how to figure out what it is that you actually want to do
the best way to write a cover letter that highlights your skills and achievements
creating a resume that highlights experience from school and extracurricular activities
the benefits of volunteering and community service

This episode is a must listen for teens or anyone trying to help other teenagers gear up for their debut into the workforce.

Connect with Tim and his team:

Instagram: @best.culture.solutions

Episode Highlights

00:03:08 - Knowing What You Want

00:06:31 - Writing a Cover Letter

00:09:21 - Creating a Resume

00:10:43 - Volunteering and Community Service

00:11:57 - Introduction to Cash Flow game

00:12:57 - Mindset for Job Interviews

00:16:33 - Dress Code for Job Interviews

00:18:14 - After the Job Interview

00:19:42 - Additional Tips for Teenage Job Seekers

Shift Your Mindset from Risk to Opportunity

Épisode 38

mardi 27 juin 2023 • Durée 18:55

"Regret is not worth the price paid to avoid risk."

It took me five years from knowing he needed to make a career change to actually doing it. The mental challenges I faced were unexpected, yet not uncommon. That is why Katie Currens and I discuss our experience overcoming those challenges in hopes of helping others avoid the same mistake.

Never underestimate the value of a healthy mindset in creating the life you desire. By shifting your mindset, you can overcome the fear of risk and discover meaningful work that aligns with your values and goals. Together, we'll explore practical strategies to shift the way you look at risk and empower you to take the necessary steps towards achieving the result you desire: a fulfilling career that brings you joy and purpose.

In this episode, you will:

Discover effective steps to successfully navigate a career change and reach your goals
Uncover the significance of cultivating a resilient mindset to triumph over any obstacles in your journey
Explore targeted strategies for identifying a fulfilling career path tailored to your passions and talents
Learn the importance of surrounding yourself with trusted confidants who can offer invaluable support during your career transition
Find ways to create a nurturing and motivating work environment where employees feel valued and appreciated

Do you feel trapped in a job you don't enjoy? Are you ready to find work that truly fulfills you? Make sure to listen to this episode as Katie and I discuss the mental challenges that some when taking risks to pursue your passion.

Connect with Tim and his team:

Instagram: @best.culture.solutions

Episode Highlights

00:01:23 - Breaking Out of the Rut

00:05:14 - Shifting Mindset

00:08:46 - The Price of Regret

00:11:09 - Deliberate Action

00:13:59 - Overcoming the Fear of Being in a Single Income House

00:15:15 - Finding Direction in Your Career

00:16:39 - Pursuing Your Passion

00:17:52 - Contacting Best Culture Solutions

00:18:23 - Serving the Person You Once Were

Know the Career Goals of Your Team Members

Épisode 37

mardi 20 juin 2023 • Durée 17:29

"It's every leader's responsibility to help the people that they lead develop as best as they can."

I never expected the impact of knowing employee career goals to extend beyond the workplace. Investing in my team's growth and development translated into improved relationships. Not just between us, but with our families and communities as well. When you know the career goals of your team members, you are able to start nurturing their career aspirations. That has a ripple effect that reaches far beyond the confines of the office.This realization transformed my leadership and the lives of those I led.

As a business leader, I have learned just how important it is that I am aware of the career goals of my team members. Talking with your team members about their short-term and long-term goals is a great way to cultivate trust, loyalty, and engagement among team members. Likewise, it allows leaders to be more prepared to help employees achieve their personal and professional goals. Even temporary workers can become brand ambassadors if they have a great experience. While it may not be related to their ultimate career goals, giving them a positive experience can help them grow and become better contributors.

In this episode, you will be able to:

Discover the significance of being a champion for your employees' career objectives
Uncover the advantages supporting employees' personal and professional ambitions
Realize the consequences of obstructing employee dreams
Learn about providing resources and opportunities that foster workforce growth
Explore how to create an organizational environment that embraces ongoing progress

Looking out for your people and knowing what they want to get out of their career is a really good way to make sure that you build the trust and tap into their motivations properly. Make sure to listen to this episode to learn ways you can get to know the career goals of your team members.

Connect with Tim and his team:

Instagram: @best.culture.solutions

Episode Highlights

00:01:19 - Benefits of Knowing Career Goals

00:06:09 - Importance of Short-Term Workers

00:09:42 - Seeking Out Career Goals

00:12:09 - Negative Workplace Culture

00:13:06 - Balancing Career Ambitions and Work

00:14:12 - Recruitment Processes and Succession Planning

00:15:06 - Encouraging Employee Development

00:15:52 - How to Get Tim's Help

00:16:47 - The Benefits of Employee Development

Experience What You Manage

Épisode 36

mardi 13 juin 2023 • Durée 16:40

"Experience what you manage to make better decisions as a leader."

As a business leader it is incredibly important to build trust with your team. One way to do that is by getting involved in the work that your team does. This was something I saw firsthand when I worked at Walt Disney World. Managers were often seen on the frontlines interacting with Cast Members and guests. There are so many benefits to leaders being present and experiencing different roles in their organization firsthand.

By getting out of your office and doing the work alongside your team members, you can build trust, improve communication, and gain a better understanding of how your decisions affect those working for you. Spend more time walking around and genuinely asking if there is anything you can help with. This will make employees feel valued and more likely to approach you with questions or concerns.

Being present also helps you build a better relationship with your team members. You will gain a deeper understanding of their unique strengths, challenges, and perspectives. This will enable you to lead with greater empathy and understanding, which in turn will create a more cohesive and successful team. Similarly, you will have a more complete understanding of how the decisions made in the boardroom affect those on the front lines.

Listen to this episode to learn:

how gaining hands-on exposure can level up your management skills
ways of fostering better relationships with your frontline workforce
the art of strategic engagements with field personnel for improved leadership
communication skills to bridge gaps between management and staff
how to use planned site visits into your leadership routines for optimized results

Do you want to create a work environment where your team trusts each other, communicates effectively, and achieves greater success together? If so, it's not enough to simply manage from the sidelines. To truly build trust and foster communication within your team, it's essential that you experience what they do on a daily basis by immersing yourself in their work.

"Being on the front line will become a recruitment and retention tool."

Connect with Tim and his team:

Instagram: @best.culture.solutions