The Public Sector Show by TechTables – Détails, épisodes et analyse

Check out the full episode on https://www.techtables.com/podcast/182/frank-sweeney-beth-neeley

Featuring: - Frank Sweeney, CIO, Arizona Department of Child Safety - Beth Neeley, CIO, Arizona Department of Education In this episode, you'll learn: - How Frank Sweeney transformed DCS's Guardian system from 2 releases to 46 successful deployments in 10 months - Why the Arizona Department of Education's $9M school finance payment system succeeded through strategic stakeholder collaboration - How the Department of Education achieved unprecedented financial transparency and reduced technology debt by $500,000 - The power of authentic leadership and being present in driving organizational transformation - Why strategic team placement and a culture of gratitude are critical success factors in public sector IT Timestamps: (00:00) Welcome and Introductions (01:41) Frank's transition strategy: People, process, and culture at DCS (04:52) Beth's journey: Leading the Department of Education transformation (09:06) Building a culture of gratitude and breaking down bureaucratic barriers (14:07) Success story: Department of Education's $9M payment system overhaul (18:54) DCS transformation: From Guardian system challenges to 46 deployments (22:42) Leadership insights: EOS framework and strategic team placement (25:37) Key leadership lessons: The power of being present and authentic • Frank Sweeney: https://www.linkedin.com/in/frank-sweeney-iot/ • Beth Neeley: https://www.linkedin.com/in/elizabeth-neeley-687099222/

Whenever you’re ready, there are 4 ways you can connect with TechTables:

1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

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2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

Learn more here: https://www.techtables.com/the-collaboratory

3. 🎥 Live Events: Join us at TechTables live events—whether hosted by us or in partnership with industry leaders—where we bring together senior technology leaders. Experience exclusive networking, collaborative sessions, and inspiring discussions that spotlight and elevate public sector leadership.

See the latest events here: https://www.techtables.com/upcoming-events

4. 🎙️ Virtual Podcasts: Vendor Partners ready to be featured on the TechTables Podcast? Looking to increase your company's brand awareness and affinity to our super engaged audience (and not just an empty database of emails)? We specialize in crafting engaging, impactful content that resonates with public sector audiences. Email Joe if you're interested at joe@techtables.com

PARTNERS Thanks to our friends at SentinelOne for being our 2024 Podcast & Newsletter Partner SentinelOne: Learn how SentinelOne empowers this state to stay secure: https://assets.sentinelone.com/ghe/sentinelone-empowers

Verizon Frontline: The advanced network that keeps first responders connected when it matters most.

Check out the solutions built for first responders: https://www.verizon.com/business/solutions/public-sector/public-safety/

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Learn more at https://www.sap.com/index.html

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EPISODE DESCRIPTION

Featuring:

• Dr. Bianca Lochner, CIO, City of Scottsdale
• Feroz Merchhiya, CIO, City of Glendale
• Dr. Muriel Reid, CIO, City of Jackson, MS
• Ken Williams, National Sr Manager, Partner Solutions Engineering at T-Mobile 

Note: At the time of recording, Feroz Merchhiya was serving as CIO for the City of Glendale. He is currently the CIO for the City of Santa Monica, as of release date on November 1st, 2024.

Summary

Guests share their expertise on smart city initiatives and digital transformation in local government. This dynamic conversation explores how cities are leveraging emerging technologies, from 5G infrastructure to artificial intelligence, while fostering collaboration between public and private sectors to enhance community services and resident experiences.

 In this episode, you’ll learn:

• How cities like Scottsdale and Glendale are implementing smart city initiatives through strategic roadmaps and innovative technologies
• The role of GIS and data analytics in improving public safety and city operations during major events
• Approaches to implementing AI solutions safely and effectively in government settings
• How public-private partnerships and inter-city collaboration drive innovation in municipal services
• Strategies for balancing competition and cooperation between neighboring cities to improve resident services

TIMESTAMPS

(00:00) Intros

(03:55) Scottsdale's Smart City Journey and Digital Transformation

(07:32) Fiber Network Infrastructure and IoT Implementation

(11:00) Glendale's GIS Center of Excellence and Major Event Management

(16:44) City of Jackson's Approach to Technology Partnerships and Challenges

(20:27) T-Mobile's Role in 5G Smart City Infrastructure

(21:29) Glendale's Implementation of Generative AI Solutions

(27:59) Scottsdale's Strategic Approach to AI Implementation

(32:41) Public Safety Communications Future with T-Mobile

(36:05) Regional Collaboration and Competition in the Phoenix Metro Area

(43:53) Cross-City Technology Sharing and Innovation

(47:04) Closing Thoughts on Public-Private Collaboration

RECOMMENDED NEXT EPISODES

→ #180: J.R. Sloan, Ryan Murray & Doug Lange – Arizona State CIO, CISO & Former CSO Talk AI

Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

2. The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

3. Live Events: Join us at TechTables live events—whether hosted by us or in partnership with industry leaders—where we bring together senior technology leaders. Experience exclusive networking, collaborative sessions, and inspiring discussions that spotlight and elevate public sector leadership.

CONNECT

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POWERED BY:

Thanks to our friends at SentinelOne for being our 2024 Podcast & Newsletter Partner

SentinelOne: Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowers

Verizon Frontline: The advanced network that keeps first responders connected when it matters most.

Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/

SAY THANKS

💜 Leave a review on Apple Podcasts

🟢 Leave a rating on Spotify

Chris Chirgwin is the first Chief Information Officer for Santa Barbara County. Now you may know Chris from his remarkable journey in the news as the former CEO of Lanspeed, an IT services firm headquartered in Santa Barbara County, before selling his company.

He transitioned from owning a successful small IT services business to becoming Santa Barbara County's CIO in 2022. Despite the challenges of navigating the public sector, Chris hit the ground running. He implemented EOS (Entrepreneurial Operating System) principles to set core values, build a strong culture, and establish accountability through goal setting.

Chris has now built a transformational IT department. With a team of 70 IT staff (out of 5,000+ employees and $1.5 billion dollar budget) and a focus on collaboration and empowerment, Chris has really nailed the importance of a positive work culture in attracting top talent. His leadership has led to key modernization initiatives, including a Workday ERP implementation, GIS consolidation, and a public safety radio upgrade.

His entrepreneurial background brings a fresh perspective to Santa Barbara County and the public sector.

Mark your calendars for the 2024 Phoenix Live Podcast Tour in Phoenix, Arizona, on April 1st-3rd, 2024. Chris will be joining us live on the podcast tour!

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowers

Verizon Frontline is the advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/

Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now or click here: https://www.sap.com/documents/2021/02/10c410bc-cc7d-0010-87a3-c30de2ffd8ff.html

📬 Subscribe to the newsletter 

In this episode, we explore how Santa Barbara County is pioneering new approaches to culture, accountability, and technology modernization under the leadership of its first CIO, Chris Chirgwin.

Coming from the private sector as a small business owner, Chris shares his journey of implementing EOS (Entrepreneurial Operating System) principles to transform the county's first-ever centralized IT department. 

We dive into the importance of setting core values, creating a culture of achievement, and establishing visibility and accountability through goal setting. Chris also discusses key modernization initiatives like a new ERP system, consolidating GIS resources, and exploring AI use cases. 

Tune in to hear how Chris drives collaboration, empowers his team, and leverages his entrepreneurial background to bring positive change in the public sector.

🔖 Timestamps

(0:00) Chris's transition from owning a small IT services business to becoming Santa Barbara County's first CIO

(4:31) Navigating the differences between private and public sector leadership

(8:38) Implementing EOS principles to set core values and build a strong culture

(12:48) Using a Smartsheet to drive accountability and track quarterly goals

(15:16) Attracting top talent through a positive work culture

(18:31) Key modernization initiatives: ERP implementation, GIS consolidation, public safety radio upgrade

(21:10) The importance of IT governance and establishing standards and policies

(26:19) Building trust and collaboration with county departments through active listening and follow-through

(27:59) Learning to be an effective listener and empowering the team's ideas

(30:35) The challenges of procurement in the public sector

Mark your calendars for the 2024 Phoenix Live Podcast Tour, where Chris will share more insights on driving innovation and culture change in county government.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

• LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
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• Twitter https://twitter.com/thejoetoste
• Website ⁠https://www.techtables.com/

Featuring J.R. Sloan, CIO, State of Arizona (special rerelease)

Mark your calendars for the 2024 Phoenix Live Podcast Tour April 1st-3rd, 2024 in Scottsdale, Arizona.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

Check out the solutions built for first responders.

Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now

--------

📬 Subscribe to the newsletter

Show Notes:

In this episode of The Public Sector Show by TechTables, J.R. Sloan, the CIO for the state of Arizona, joins us to discuss the challenges and successes of leading digital transformation and technology initiatives within a federated state like Arizona. From managing relationships with over 120 agencies to measuring success in a human-centric way, J.R. shares key insights into his approach as a leader and the impact of his work on Arizona's digital experiences. Listen in to discover how J.R. Sloan's leadership is shaping Arizona's technology landscape and digital government program.

Timestamps

00:39 - Introduction to J.R. Sloan and his role as the CIO for the state of Arizona.
01:37 - J.R. Sloan's journey and experiences within the public sector and the digital government program.
05:32 - The parallels between serving franchisees in the private sector and serving the 120 different agencies in the public sector.
06:23 - How success is measured in the public sector and the qualitative and quantitative metrics used for evaluation.
08:39 - Maintaining a human-centric approach while engaging with team members and leaders across agencies.
09:42 - The aspiration to deliver an Amazon-like digital experience for citizens and the efforts towards achieving this goal.
11:08 - Empathy and understanding the citizen's perspective in driving digital experiences.

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

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Website ⁠https://www.techtables.com/

Featuring 

• Mark Wittenburg, CIO of Raleigh
• Rob Lloyd, Deputy City Manager of San Jose
• Chris Stewart, former CIO of the City of Austin

Mark your calendars for the 2024 Phoenix Live Podcast Tour April 1st-3rd, 2024 in Scottsdale, Arizona.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

Check out the solutions built for first responders.

Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now

--------

📬 Subscribe to the newsletter

🏕️ Intro 

In today's episode of The Public Sector Show by TechTables, we're joined with guests Mark Wittenburg, CIO of Raleigh, Rob Lloyd, Deputy City Manager of San Jose, and Chris Stewart, former CIO of the City of Austin from The Big Sky Live Podcast Tour.

We dive into the complexities of digital equity and responsive government services in their cities. We also explore how these leaders leverage technology for community engagement during events and disasters, and discuss strategies to attract mission-driven talent in the increasingly competitive landscape of public sector employment.

🎧 Tune in to learn more about:

✨ Provide more equitable access to city services through technology

"we connected 160,000 people covered. 160,000 people with high speed wifi."

✨ Bridge the digital divide in your community

"In Title I attendance areas, that's 80% at least. Free or reduced lunch, a proxy for poverty"

✨ Truly listen and respond to your constituents' needs

"we actually try to co create services."

✨ Create internships and events to inspire future technologists

"that internship pipeline gives us a head start."

✨ Build a culture that attracts and retains top talent

"when you create a culture that attracts people, it solves a big chunk of your problem."

✨ Develop managers to lead effectively in a hybrid world

"Hybrid work does require better managers."

✨ Collaborate across regions to solve complex problems like 

"what are you going to do about the laws in North Carolina that restrict the cities from providing broadband?" ("It's trying to work with like the state with Jim Weaver is to start to look and say, ok, what are the things that we can do?")

✨ Communicate the meaningful impact of public sector IT work

"the story we get to tell in public."

Plus Q&A from Brent Byrnes at ExtraHop and Brad Booth from SentinelOne.

🔗 Watch and listen: https://podcast.techtables.com/ep170-A-CIO-Roundtable-San-Jose-Raleigh-Austin-Strategies-for-Tooling-for-Hyper-Responsive-Government-Services-with-Equity

📆 Ready to attend our next live podcast tour stop?

Join us for the 2024 TechTables Phoenix Tour before sponsorship sells out! 

3 spots left. 😱

Don't miss this one-of-a-kind chance to be part of the live audience for interviews with today's top public sector technology leaders, and hear from fmr. Governor Doug Ducey live!

⏰ Only 45 days left until the Phoenix Live Podcast Tour!

🔗 Visit https://www.techtables.com/2024-phoenix-live-podcast-tour to learn more.

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/

Featuring 

• Kevin Gilbertson, CIO, State of Montana
• Carrie Albro, CIO, Montana Department of Public Health & Human Services
• Adam Carpenter, Chief Data Officer, State of Montana

Mark your calendars for the 2024 Phoenix Live Podcast Tour April 1st-3rd, 2024 in Scottsdale, Arizona.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

Check out the solutions built for first responders.

Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now

--------

📬 Subscribe to the newsletter

🏕️ Intro 

In this episode, we explore how the State of Montana is pioneering new approaches to AI, data sharing, and analytics to reduce friction for citizens and enable data-driven decisions.

Featuring Kevin Gilbertson, CIO of Montana, Carrie Albro, CIO of Montana Health and Human Services, and Adam Carpenter, Montana's Chief Data Officer. We dive into success stories like fixing a decade-long sewer permitting issue, building a statewide justice data warehouse, and developing a resource referral engine to connect citizens to support services. Tune in to hear how Montana is improving cross-agency collaboration, empowering leaders with actionable insights, and leveraging technology for public good.

📚 Timestamps

00:00 How an unexpected phone call led Adam to become Montana's first Chief Data Officer

04:31 Discovering data silos that prevented effective policy decisions

08:38 Responding to legislature's demands for proof of IT strategy execution

12:48 Carrie advocates for other agencies by asking the "tough questions"

15:16 Pursuing constant improvement with "better is possible" mindset

18:31 Applying Netflix culture principles to build a dream team

21:10 Harnessing AI's potential to create major efficiency gains

26:19 Empowering businesses by unlocking the state's data assets

27:59 Overcoming 99-year record retention rules through master data

30:35 Establishing reciprocal data relationships with local counties

Mark your calendars for the 2024 Phoenix Live Podcast Tour, where we will dive deeper into these insights and explore the cutting-edge solutions driving innovation in the public and private sectors.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/

[NEW EPISODE] - UNLOCKED FROM THE VAULT - Orlando Live Podcast Tour at the Loews Portofino Bay Hotel on Saturday, March 18th, 2023

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In a world of increasing cyber threats, how can government technology leaders try to stay a step ahead of nefarious hackers from China, Russia, and beyond? Our guests, former Florida CIO Jamie Grant and SentinelOne's Morgan Wright give us an inside look at the high-stakes cybersecurity race against bad actors and nation-states.

Join us as Jamie and Morgan pull back the curtain on Florida's evolving cyberstrategy to get "left of boom" and prevent attacks before they happen. They'll discuss how AI, automation, and other innovative tools are being used to combat and outmaneuver complex threats.

We'll also explore some of the unique public sector challenges around recruitment, retention, and procurement that Jamie's team overcame through creative problem-solving and a change in mindset.

Connect with Jamie Grant here: https://www.linkedin.com/in/jdubyagrant

Connect with Morgan Wright here: https://www.linkedin.com/in/morganwright150/

Mark your calendars for the 2024 Phoenix Live Podcast Tour April 1st-3rd, 2024 in Scottsdale, Arizona.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

Check out the solutions built for first responders.

Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now

🔖 Timestamps 

0:00 - Intro

3:00 - Morgan Wright on how 9/11 shaped his "left of boom" cybersecurity approach
6:00 - Connecting dots across agencies to prevent attacks

9:00 - Creative problem-solving strategies for cybersecurity
12:00 - Government procurement disconnects
15:00 - Emphasizing speed and agility in public sector
18:00 - Automation's role in defending against nation-state threats
21:00 - Recruiting and retaining talent in public service

24:00 - Evolving workforce and technology for enhanced value
27:00 - Driving value on cybersecurity offense

30:00 - Pattern recognition across industries
33:00 - Innovative cybersecurity philosophies and risk aversion

36:00 - Entrepreneurial thinking in government

39:00 - Florida's 2030 Cybersecurity Workforce Vision
42:00 - Partnerships over headcounts in government
45:00 - Economic barriers against adversaries
48:00 - Handling continuous attacks on Florida

51:00 - Rethinking Cybersecurity with AI
54:00 - Inefficient procurement processes
57:00 - Empowering teams in cybersecurity
1:00:00 - Preparing for future threats
1:03:00 - Automation and AI in network security

1:06:00 - Local government technology adoption barriers

Mark your calendars for the 2024 Phoenix Live Podcast Tour, where we will dive deeper into these insights and explore the cutting-edge solutions driving innovation in the public and private sectors.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/

I'm excited to share an exclusive interview with Brendan Wovchko, Chief Technology Officer at Ramsey Solutions, a $250 million organization.

Brendan leads Ramsey's 250+ person technology organization, overseeing engineering, product, and software teams.

I sat down with Brendan, who has deep insight gleaned from years of startup to leading large-scale teams, to explore the topic of "Mastering Accountability."

One insight that struck me is Brendan's definition of accountability itself:

Throughout our interview, Brendan shares tactical advice to drive accountability on both an individual and organizational level.

You’ll find immense value in hearing how Ramsey Solutions creates an ownership culture.

📬 Subscribe to the newsletter

In this engaging episode, you’ll discover:

00:30 - Leadership is like a never-ending pie contest.
05:25 - Brendan's path from software engineer to CTO and the self-improvement CTO journey
07:02 - Essential leadership books that shaped Brendan's leadership approach
14:03 - The dual need for business and engineering knowledge in technology leaders
17:18 - Transitioning from startup to managing large teams and the importance of accountability
19:30 - The 4-step guide to setting expectations for CIOs to minimize team burnout
21:12 - Avoiding "ious" expectations for better team communication and performance
23:09 - Understanding the DISC profile dynamics within tech leadership
25:38 - Brendan's personal evolution into a high-performing leader and his definition of accountability
29:24 - Visualizing expectations and understanding the need for prioritization in leadership
31:52 - A breakdown of the four leadership archetypes and the importance of self-assessment
34:59 - Strategies to elicit honest feedback from your team and improve credibility

Become a better leader at https://www.ramseysolutions.com/business/entreleadership

ps: What's been your single biggest challenge regarding accountability—whether holding yourself or others on your team accountable?

I'd love for you to reply back and share your biggest challenge regarding accountability

Mark your calendars for the 2024 Phoenix Live Podcast Tour April 1st-3rd, 2024 in Scottsdale, Arizona.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

Check out the solutions built for first responders.

Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/

Mark your calendars for the 2024 Phoenix Live Podcast Tour April 1st-3rd, 2024 in Scottsdale, Arizona.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

Check out the solutions built for first responders.

Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now

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In this episode, we speak with Tim Roemer, Chief Security Officer for GMI, and former Arizona Director of Homeland Security, CIA, and White House Situation Room. Tim shared valuable insights on his dynamic career, the transition from the public to the private sector, and the importance of collaboration in cybersecurity.

Connect with Tim here: https://www.linkedin.com/in/tim-roemer-590279192/

Highlights from the interview:

1. Transition from Public to Private Sector: Tim discussed the challenges and perspectives gained from working in the public sector and the agility and focus on solutions in the private sector. He emphasized the importance of building partnerships and open communication with private sector companies.

2. Collaboration in Cybersecurity: Drawing parallels between basketball and cybersecurity, Tim emphasized the significance of effective teamwork and communication in both domains. He highlighted the need for diverse tools and proactive measures while underlining the importance of focusing on fundamental cybersecurity practices.

3. TechTables Live Podcast Event: Tim and host Joe Toste also previewed the upcoming live podcast event in Arizona, emphasizing the value of in-person collaboration, diverse thought, and trust-building within the cybersecurity community.

Mark your calendars for the 2024 Phoenix Live Podcast Tour, where we will dive deeper into these insights and explore the cutting-edge solutions driving innovation in the public and private sectors.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/

Welcome to our TechTables' Team Spotlight Series, where we spotlight innovative teams and unpack the human stories behind their digital transformations. This limited 5-part series was live from Tallahassee at the Florida Digital Service in 2023. This is Part 5 of 5.

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

Check out the solutions built for first responders.

Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now

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In this episode, we speak with Jamie Grant, fmr. CIO for the State of Florida at Florida Digital Service. Jamie reflects on leading the state's IT modernization efforts and building a high-performing Digital Service team focused on a shared mission of public service. 

He emphasizes the critical role organizational culture plays in driving innovation, including the need to challenge norms and push boundaries despite friction with established bureaucracy.

In this episode, you’ll discover:

00:00 "You cannot innovate or disrupt or modernize or transform without some tension and some friction and some push on the status quo."

04:15 Finding Qualified Candidates Beyond Degrees

12:30 Why Character Beats Qualifications

19:47 The Legacy of Florida's Digital Service Team

22:33 Lessons from Team Shirt Fridays

25:58 Pushing Boundaries to Transform Government

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/