Welcome to the Art of Communication, where entrepreneurs learn to grow their business more effectively through mastering their ability to connect to others. Whether you're looking to increase revenue, widen your network, or just getting others to buy into your vision, we'll help you dramatically transform your business and life by communicating more effectively, improving your leadership skills, and reinvesting time back into your family.
You're only one good conversation away from transforming your business and your life. So let's start the conversation with your host, Greg Rice.
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Données mises à jour le 04/07/2026
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How to be natural and be more compelling in telling your story is the speciality in the house for September Smith. Today, she will drop by to tell us how to find our own story and craft it in an engaging and memorable way to our audience. She will then talk about the value of podcasts and why we should start our own right now. We should also guest on other podcasts, September recommends, since they are great avenues to share our story.
In this Episode:
[00:01 - 04:17] Opening Segment
Let’s get to know September Smith
Her jump from mechanical engineering to brand consultancy
[04:18 - 11:51] The Foundation of Communication in a Business
The hardest story to tell is your story
How to start then?
The basis of all business communication
[11:52 - 21:29] The Value of Podcasts
Why you should start your own podcast now
What you should know about podcasts
The truth behind podcast guesting
[21:30 - 26:00] Getting Your Message Across
September tells us the story behind her podcast
Link below
The power of getting your message across
[26:01 - 33:30] A Lesson on Code-Switching
The conversation that left you with the most impact
Her conversation with her colleague on code-switching
What communication skill would you have wanted to learn sooner?
Ability to flawlessly change from one language to another
The best communicator you know
Golda Meir
[33:31 - 34:57] Closing Segment
Connect with September!
Links below
Final words from me
Tweetable Quotes:
“Just because you’re not the best person in the world for it, if you’ve got that thing that clicks with the client that needs you, that is 50% of the communication of the value of what you are bringing.” - September Smith
“Really quickly, you have to establish, ‘Okay, What’s the problem that we’re gonna be talking about?’” - September Smith
Resources Mentioned:
FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here.
Recognizing contempt and disgust from micro-expressions can save a marriage. Likewise, identifying and understanding body language and micro-expressions in general can jumpstart a relationship--whether personal or professional. Kasia Wezowski joins us in this episode to talk about micro-expressions and why they are critical in building a successful relationship and business.
In this Episode:
[00:01 - 04:37] Opening Segment
Let’s get to know Kasia Wezowski
She walks us through her path as a communication expert
[04:38 - 13:06] The Science Behind Micro-Expressions
How Kasia first studied body language and micro-expressions
What you should know about contempt and disgust
How to connect with another person on a deeper level
[13:07 - 23:57] Eliciting Micro-Expressions
Why Kasia and her husband are doing movie production
What are limiting beliefs and how to overcome them?
It’s not about the questions but how you talk
[23:58 - 32:10] Tips to Apply During Conversations
Manage a conversation the right way with these tips from Kasia
Improve your ability to read body language
[32:11 - 37:57] The Right Boundaries with People
The conversation that left you with the most impact
Conversations with her father
What communication skill would you have wanted to learn sooner?
Creating boundaries with people
114: Getting Over Stage Fright
Épisode 114
mercredi 19 mai 2021 • Durée 15:03
On this episode, Greg shares how to effectively manage your stage fright.
Key Takeaways:
Have a clear goal.
Let your passion shine through.
Consider what mindset will equip you best to achieve your goal.
Leverage fear to your advantage.
Learn to be yourself.
Practice in front of a mirror or record yourself.
Tweetable Quote:
"The presentation is not about you."
The presentation is not about you.
113: Robin Hills | Mastering Emotional Intelligence
Épisode 113
lundi 17 mai 2021 • Durée 40:31
For Robin Hills, emotional intelligence is the human aspect of leadership. He joins us to talk about how leaders can improve the emotional intelligence of their team without being too personal. He also breaks down several concepts, both familiar and unfamiliar. He tells us that optimism is not really what we think it is. He also introduces the concept of emotional resilience and the power of the “pause.”
In this Episode:
[00:01 - 04:20] Opening Segment
Let’s get to know Robin Hills
Why he got interested in emotional intelligence
[04:21 - 10:59] Emotional Intelligence of the Self
Why are people not emotionally intelligent?
Robin breaks down emotional intelligence
Improve your emotional intelligence with these tips from Robin!
[11:00 - 17:48] Emotional Intelligence of the Leader
Why all leaders should learn empathy
Don’t miss Robin’s insights about active listening
To understand emotional resilience, you have to do this
We don’t actually “bounce back” from stress
[17:49 - 27:36] Emotional Resilience of the Team
How to improve the emotional resilience of your team
Avoid being too personal with your team with this advice from Robin
Robin talks about the essence of mindfulness
The power of the “pause”
[27:37 - 38:44] Optimism Is Not What You Think It Is
The conversation that left you with the most impact
With a young man in his hometown
What communication skill would you have wanted to learn sooner?
Being assertive
112: How Do We Deal With Biases We Don't Know We Have?
Épisode 112
mercredi 12 mai 2021 • Durée 15:17
On This Episode:
Greg shares how we can address the biases we subconsciously bring to our conversations.
Discover how to break down your subconscious bias.
Learn how diversity can lead to increased business performance.
Greg shows the two main categories of bias we should keep our eye on.
Key Takeaways:
Implicit bias comes from our experiences, cultural instructions, and even evolutionary history.
Our experience does not always reflect reality.
Every human being is affected by unconscious bias – it’s far easier to see it in others than in ourselves.
111: Mike "C-Roc" Ciorrocco | Rocket Fuel for Building People Up
Épisode 111
lundi 10 mai 2021 • Durée 35:21
Care about how people experience you, not about what they think of you. This is a mantra that Mike "C-Roc" Ciorrocco believes in. Mike is the Chief Executive Officer of People Building, Inc., which helps individuals and groups realize their full potential. He joins us in this episode to talk about his “Rocket Fuel Formula” that helps his clients become unstoppable no matter the odds.
In this Episode:
[00:01 - 03:21] Opening Segment
Let’s get to know Mike "C-Roc" Ciorrocco
Lifehack to get 100% participation from yourself
[03:22 - 13:12] The Formula to be Unstoppable
Think about how people experience you
Mike tells us why
How to deal with adversities according to Mike
Mike’s “Rocket Fuel Formula” to be unstoppable
[13:13 - 20:44] The Non-Negotiables
Mike’s approach in coaching people to be unstoppable
Individual or company, these are what you need
What holds people back from being successful?
[20:45 - 29:04] 3 C’s To Be The Best Version of Yourself
Why vulnerability is powerful according to Mike
3 C’s you need to be the best versions of yourself
What’s next for Mike?
[29:05 - 33:22] Take Control of Your Future
The conversation that left you with the most impact
With his business partner, Jared Yellin
What communication skill would you have wanted to learn sooner?
110: Optimizing Your Lifestyle To Enhance Your Communication
Épisode 110
mercredi 5 mai 2021 • Durée 06:19
Your lifestyle has an influence on how you communicate on a daily basis. That is why in this episode I’m going to talk about 3 aspects of your lifestyle that need to be improved for you to have better communication.
The first aspect is sleep. You’ve probably heard this advice, but let me remind you again: Get enough sleep. Lack of sleep impairs your ability to think clearly and straight and might have long-term consequences in the future. Another aspect I will discuss is diet. Drink lots of water and eat healthy fats and green leafy vegetables to avoid inflammation in the body. Inflammation means more brain fogginess, which means you’ll not be as sharp as you would have been in a conversation.
Keep listening to know the food you should avoid or limit your intake of, as well as the last aspect I’ll be talking about. The last point involves moving your body for you to have a feeling of peace and calm.
Let’s listen to this episode and optimize your lifestyle!
Tweetable Quotes:
“We all know that exercise is important. It doesn’t mean that you have to be in the gym, benching 250, or running marathons. Just 15 minutes a day getting your body moving on a regular basis makes a huge difference.” - Greg Rice
“If you’re in a bad mood and you're angry, your conversation with your wife is gonna be very different than it would have been if you came in happy and go-lucky or calm and peaceful.” - Greg Rice
Resources Mentioned:
FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here.
109: Don Harris | How to Become a Master Active Listener
Épisode 109
lundi 3 mai 2021 • Durée 43:31
Active listening is a skill that should be learned at the individual and organizational levels. Specifically, it’s a skill that organizational leaders should learn to build a culture of open communication and genuine feedback within their teams. Don Harris, Chief Executive Officer of TalkBack, joins us in this episode to tell us why it’s important to listen genuinely, to share tips to be great listeners and to discuss topics related to listening.
In this Episode:
[00:01 - 04:23] Opening Segment
Let’s get to know Don Harris
Active Listening Coach
Coach
Engagement and Feedback Specialist
[04:24 - 14:38] Getting People to Open Up To You
How organizations can improve their listening and engagement skills
The things that matter to people during a conversation
Get people to open up to you with these tips from Don
[14:39 - 20:32] Becoming a Better Listener
Don’t miss these suggestions from Don to be better listeners
Why focusing on the eyes of the other person is a must
Here are Don’s insights about body language you should know
[20:33 - 30:30] Building a Culture of Listening and Open Communication
What can Don say about physical touch?
Don’s tips for leaders to effectively give feedback to their teams
Build a culture of listening and open communication
[30:31 - 41:12] Empathizing With People
108: Mastering Relationship Selling
Épisode 108
mercredi 28 avril 2021 • Durée 10:38
Building a relationship in a business setting doesn’t have to be different from making new friends in your personal life. That is why I’m going to share some tips in this episode to do what I call “relationship selling” in business. These include being prepared in initiating a conversation, keeping it going, and adding value to become a trusted advisor. Don’t miss these tips as I believe relationship building is key to drive your sales and growth forward.
Let’s listen to this episode and master relationship selling!
In this Episode:
[00:01 - 01:28] Opening Segment
I introduce our topic for today
Can relationship building lead to sales?
[01:29 - 09:35] Relationship Selling
I define what is relationship selling
Why not be transactional instead?
Preparation and research are keys
Take notes of important facts about the other person
Keep the conversation going
How to become a trusted advisor
[09:36 - 10:38] Closing Segment1
Don’t miss this reminder to close our episode!
Boost your EQ by 10% and your sales by 20%.
Free e-course link below
Final words from me
Tweetable Quotes:
“What I’m looking for is a spark of common ground for us to be able to start to build a relationship around.” - Greg Rice
“At the end of the day, we’re just trying to build real relationships, real friendships, just like you would with anybody else. Just ‘cause it’s a professional space doesn’t mean that your approach is any different.” - Greg Rice
107: How to Communicate to Get the Effect You Want | Robert Danisch, PhD
Épisode 107
lundi 26 avril 2021 • Durée 40:47
Communication has been a broad topic for ages that we often find it hard to describe. Robert Danisch, PhD, joins us in this episode to narrow down our scattered ideas about communication to come up with a simple definition we can use from now on. Rob also discussed his interesting thoughts about the communication skills among his current students. Are their skills improving or declining? Moreover, he illustrates what good communication looks like and how to build it.
Rob is currently Chair of the Department of Communication Arts at the University of Waterloo and the voice behind the Now We’re Talking podcast. He is also the author of books that cover communication topics such as civility, communication effects, pragmatism, rhetoric, and democracy.
In this Episode:
[00:01 - 04:36] Opening Segment
Let’s get to know Robert Danisch, PhD
His path to the communication world
The communication issues Rob wants to address
[04:37 - 14:06] What is Communication?
Is communication getting better or worse?
Listen to Rob’s insights
Role of social media in communication
Listen to Rob’s idea of democracy that you should hear now
Rob’s tips to facilitate a dialogue among people
What are “pull tactics of persuasion?”
What comes before persuasion?
.The human side of communication
[14:07 - 24:16] Characteristics of a Good Communication
Why intrapersonal communication fascinates Rob
Listen to his explanation of the neutral inner voice
Good communication looks like this…
2 things to consider according to Rob
Balancing relational and functional communication practices
The best communicator you know
Marshall Goldsmith
[37:58 - 39:30] Closing Segment
Connect with Kasia!
Links below
Final words from me
Tweetable Quotes:
“You just need to focus and to look at the face at the right moment.” - Kasia Wezowski
“Even though sometimes it’s difficult to set the boundaries from the beginning, I do believe that this is very important, to just say upfront what is important for you and what are your boundaries.” - Kasia Wezowski
Resources Mentioned:
FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here.
“When we’re looking at emotional resilience, we’re looking at human beings in stressful situations...we don’t bounce back from situations, we learn and we grow and we develop through situations.” - Robin Hills
“Ask a question and then pause and also use it before you actually answer a question.” - Robin Hills
Resources Mentioned:
FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here.
Email robin@ei4change.com to connect with Robin. You can also get in touch with him on LinkedIn and Facebook. Check out his website to improve your emotional intelligence!
ENROLL in Robin’s courses on emotional intelligence. Start...
Not caring about what people think
The best communicator you know
Grant Cardone
[33:23 - 35:20] Closing Segment
Connect with Mike!
Links below
Final words from me
Tweetable Quotes:
“I don’t worry about what people think of me. I worry about how people experience me.” - Mike Ciorrocco
“In life, when you believe in something, people are gonna try to talk you out of your beliefs.” - Mike Ciorrocco
Resources Mentioned:
FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here.
LEAVE A REVIEW + help someone who wants to expand their communication capacity by sharing this episode and listen to our previous episodes.
The beauty of podcasting
The conversation that left you with the most impact
A conversation with a medical staff when he was rushed to the hospital
What communication skill would you have wanted to learn sooner?
Empathy
The best communicator you know
His good friend, Neil
Mary Robinson
Mary McAleese
[41:13 - 43:30] Closing Segment
Connect with Don!
Links below
Final words from me
Tweetable Quotes:
“For me, if I’m giving feedback, first of all, it has to be genuine, honest...it is to fix things.” - Don Harris
“People are prepared to put away theri smart device in their pocket, in their bag, in their backpack, and really talk and take in their surroundings...” - Don Harris
Resources Mentioned:
FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here.
Email don@talkback.ie to connect with Don. You can also get in touch with him on LinkedIn and Facebook. Check out TalkBack to improve your active listening skills.
WATCH OUT for Don’s...
“Personal relationship first leads to long-term business relationship. Anything else is just transactional and short-sighted.” - Greg Rice
Resources Mentioned:
FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here.
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