Grow My Salon Business Podcast – Détails, épisodes et analyse

 When you’ve been in this industry a long time, you not only see trends and businesses come and go, but you also see people come and go.

But, longevity as a hairdresser and remaining relevant throughout your career is not only a skill in itself, but if you can remain passionate and keep evolving with the times, the result is that you build up a range of skills that leave you with a fantastic legacy to pass on to the generations that follow.

My guest today is one such person; Ruth Roche has had many roles in the industry, and over a 40 year career, she has done all of them well and continues to inspire hairdressers at every stage of their career.

In today’s episode, we discuss:

• Using humour to break down barriers and create engagement as an educator
• The value in working across different areas in the industry
• Defining beauty and suitability

And lots more!

IN THIS EPISODE :

01:11 Introducing Ruth Roche: A diverse and passionate career in Hairdressing

02:34 The role of humour in hairdressing

06:21 Mastering communication skills as a hairdresser and presenter

09:52 Discussing Ruth’s diverse career paths in hairdressing

17:31 Defining beauty and suitability

25:23 Reflecting on 40 years in hairdressing

25:49 Opening a salon: The challenges and triumphs

29:09 Transitioning to business ownership

36:50 The Importance of versatility in hairdressing

37:24 Global perspectives on the hair industry

42:02 Embracing short haircuts and overcoming fears

45:17 Where to connect with Ruth Roche

Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! 
 

They do matter in the rankings of the show and help other people find my podcast. 

I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!

Until next time!
 

Antony

Links and Resources:

Grow My Salon Business 

Website | Facebook | Instagram

Ruth Roche

Instagram | YouTube |  Facebook

The Golden Goat Podcast 

Got 5 minutes? We’d love to hear from you.
We’re creating new content and resources to better support salon owners, and your insights will help us shape what comes next.
In return? You’ll get our full bestselling GROW audiobook series – normally £60 / US$80 – completely FREE!

👉 Click here to take the survey and get your audiobooks now.

We all have a money story. An event or series of events in our young lives that shape how we see money, how we value money and how either we learn to master money, or it masters you.

Inevitably your ‘money story’ will largely be influenced by your parents and your exposure to their habits and thoughts around money. 

But as a business owner the money story you have from your upbringing and the thoughts and habits you have developed may not serve you well in business. 

In business, you need to learn to master money, or it will master you.

That doesn’t mean that you have to become an accountant or bookkeeper. 

But it does mean that you need to learn to manage the money that flows through your business so that you can build a profitable business and create the lifestyle that you want for yourself and your family.

In today's episode we discuss: 

● Why not everyone should be self-employed.

● What your accountant’s job is.

● Why financial management is your responsibility.

For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/258 

Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated!

They do matter in the rankings of the show and help other people find my podcast. I also love to hear what’s been helpful and what you love about the podcast!

Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!

And finally, don’t forget to subscribe to the show to get automatic updates.

Got a question you want answered on the podcast? DM me your question over on Instagram or just come on over to connect at: https://www.instagram.com/growmysalonbusiness/

Got 5 minutes? We’d love to hear from you.
We’re creating new content and resources to better support salon owners, and your insights will help us shape what comes next.
In return? You’ll get our full bestselling GROW audiobook series – normally £60 / US$80 – completely FREE!

👉 Click here to take the survey and get your audiobooks now.

The role and opportunities for hairdressing education has changed dramatically over the last few years through social media and the various online learning platforms. 

That has led to the rise of the independent educator. Today’s guest is DJ Muldoon, who has made a great name for himself both in the online world and face-to-face for being a fantastic educator.

In this episode we discuss:

●      What does the life of the independent educator look like?

●      The impact of Social Media… and… 

●      What is the key to becoming a great educator?

And lots more!

In this Episode:

[01:25] Introduction to DJ
[04:06] Putting DJ to the test is he English or American?
[06:38] DJ fills us in on his salon/school/workspace called ‘The factory.’
[10:11] DJ talks about his life on the road as an educator
[12:29] Discussing the backstory to Knowledge Destroys Fear DJs education company.
[13:31] The key to being a great educator
[15:24] Discussing Yojhi Yamamoto’s famous quote ‘The art of the minimum requires the maximum of discipline.”
[17:08] The importance of simplicity and DJs favourite quote
[21:16] How the lessons learnt at Paul Mitchell helped to teach the what, the why the how, and the when.
[22:26] DJ talks to his experience with a generation of hairdressers who specialize.
[26:41] The differences in education today when it comes to beauty colleges and apprenticeships.
[30:27] How hard do you have to work to have 380,000 followers?
[32:50] Where social media is heading in terms of salon education.
[37:59] Staying relevant when you’re working on your own.
[40:44]  What do you see are the biggest challenges for the industry everywhere?
[45:43] The wrap up and how you can connect with DJ

Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! 
 
 

They do matter in the rankings of the show and help other people find my podcast. 

I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!
 
 

Until next time!
 
 

Antony

Links and Resources:

Grow My Salon Business 

Website | Facebook | Instagram

DJ Muldoon

Website | The Factory Instagram | DJ Muldoon Instagram

Got 5 minutes? We’d love to hear from you.
We’re creating new content and resources to better support salon owners, and your insights will help us shape what comes next.
In return? You’ll get our full bestselling GROW audiobook series – normally £60 / US$80 – completely FREE!

👉 Click here to take the survey and get your audiobooks now.

I'm currently doing a monthly series of Facebook live interviews on behalf of John Paul Mitchell Systems. And both the guest and the content have been great, so I am also repurposing them as my weekly podcasts.

The first one is today's episode where I spoke with Clinton Norris and Lucas Doney who, along with Clinton's wife Lauren, are salon and school owners in San Diego. 

They are also extremely nice people who have some interesting insights into the salon of today!

I know you will enjoy this episode where we discuss:

• Changing salon business models 
• Business in a post-Covid world
• Generational changes
• Life as an educator…

And lots more!

In this Episode:

[03:17] Origins of the name of Clinton, Lucas, and Lauren’s salon and creative space; Citizen. 

[05:22] Unique elements that make Citizen more than just a regular salon.

[07:29] Lucas, Clinton, and Lauren’s approach to curating their creative space. 

[10:45] The very effective hybrid business model that is utilized at Citizen. 

[15:23] How they have built a healthy team culture at Citizen. 

[22:34] An explanation of the tiered rental system at Citizen. 

[29:50] Desires and expectations of new generation hairdressers.

[37:23] The core values of Citizen. 

[40:58] Experimentation that has characterized Citizen’s first few years in business.

[42:51] How Paul Mitchell has influenced the way Clinton and Lucas approach their work. 

[47:09] Why the percentage of Citizen’s revenue that comes from retail is very high.  

[51:40] Exploring the educational component of Lucas and Clinton’s working lives. 

[56:22] Clinton and Lucas share their thoughts on how new generation hairdressers are changing the industry. 

Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! 

They do matter in the rankings of the show and help other people find my podcast. 

I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! 

Special thanks to Clinton and Lucas for sharing their insights with me for this week’s episode. Until next time! 

Antony

Links and Resources:

Grow My Salon Business 

Website | Facebook | Instagram

Citizen

Website | Instagram | Facebook | Book an Appointment

VARSITY Hair Education

 Instagram |  Facebook

Clinton Norris

Instagram

Lucas Doney

Instagram

Got 5 minutes? We’d love to hear from you.
We’re creating new content and resources to better support salon owners, and your insights will help us shape what comes next.
In return? You’ll get our full bestselling GROW audiobook series – normally £60 / US$80 – completely FREE!

👉 Click here to take the survey and get your audiobooks now.

A career in hairdressing can take you on a journey in all sorts of directions that you couldn’t possibly have imagined!

My guest on today's podcast is hairstylist Wendy Iles, the founder of her signature product line and a true ‘Celebrity Hairdresser’ in every sense of the word.

In today’s episode, we will discuss:

• Finding the balance between a successful career and life as a mother and wife.
• What it takes to be a successful celebrity hairdresser.
• The importance of strong foundation skills.

And lots more!

In this Episode:

[05:29] How Wendy defines a Celebrity Hairdresser and how she came to hold this title. 

[10:36] The difference between being a magazine session stylist and a celebrity hairdresser. 

[13:33] Wendy shares the story of her journey of learning to dress hair.

[19:06] How Wendy’s time spent living in France has influenced how she approaches her work.

[20:55] Comparing vogue aesthetics across the world.

[24:04] A big reason for the limited number of female hairdressers working as editorial and session stylists. 

[28:52] The instrumental role of hairdressers in editorial shoots. 

[32:01] Wendy shares the story of how she became president of a haircare company. 

[38:29] Big changes taking place in the Iles Formula family business this year. 

[40:48] What Wendy feels is her biggest achievement.

[45:16] Wendy’s thoughts on the evolution of the salon industry. 

[49:01] Inspiration to step out of your comfort zone! 

[50:40] The importance of nurturing connections. 

[52:49] The biggest lesson that Wendy has learned throughout her illustrious career. 

Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! 

They do matter in the rankings of the show and help other people find my podcast. 

I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!

Special thanks to Wendy for sharing her insights with me for this week’s episode. Until next time!

Antony

Links and Resources:

Grow My Salon Business 

Website | Facebook | Instagram

Wendy Iles

Website | Email | Instagram | Facebook |  LinkedIn | Twitter | 

Iles Formula

Website | Instagram | Facebook |  YouTube | Twitter | Pinterest

Got 5 minutes? We’d love to hear from you.
We’re creating new content and resources to better support salon owners, and your insights will help us shape what comes next.
In return? You’ll get our full bestselling GROW audiobook series – normally £60 / US$80 – completely FREE!

👉 Click here to take the survey and get your audiobooks now.

“It’s easier to prevent a problem from happening in the first place than to try and solve it once it’s happening.”

Team culture is established whether you consciously create it or not, so to ensure that you and your team members are on the same page and thus avoid conflict down the line, the best time to establish a culture within your business is at the very beginning. Although this isn’t an easy task, it is certainly worth it!

In this episode, we discuss:

• How to create a healthy team culture within your salon.
• The importance of consistency.
• Resources that will help you successfully establish a team culture. 

And more!

In this Episode:

[01:09] How to leave a review for the podcast (which we would greatly appreciate!).

[01:32] The email that inspired today’s episode.  

[03:20] When a business culture should be established.

[04:19] How to establish a culture within your business.

[07:48] The importance of consistency in building a team culture (even though it’s hard!).

[10:08] What you need to accept if you want to change the culture in an established business.

[10:51] An overview of the four ways to prevent workplace conflict relating to culture.

[15:47] The benefits of building a healthy business culture. 

[16:20] Resources that can help you along your journey of establishing a culture within your salon! 

Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated!  They do matter in the rankings of the show and help other people find my podcast. 

I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! Until next time! Antony

Links and Resources:

Grow My Salon Business 

Website | Facebook | Instagram

Grow Resources

Grow 2: Management | Grow 3: Team | Grow Management: Online Course

Got 5 minutes? We’d love to hear from you.
We’re creating new content and resources to better support salon owners, and your insights will help us shape what comes next.
In return? You’ll get our full bestselling GROW audiobook series – normally £60 / US$80 – completely FREE!

👉 Click here to take the survey and get your audiobooks now.

As a former salon owner and business coach, I am very aware of the ever-evolving business models in the industry and the challenges that these create for some people. 

I have often thought about why more salons haven’t tried to grow in the same ways that law firms, accountancy firms, and architecture firms do; by having a partnership model that not only creates a career path and profit sharing for the partners but also allows the company to keep growing. 

My guest on today's episode is Blake Evans from Shear Art Salon in Tampa, Florida. Not only do they have a very impressive partnership model, but Blake is happy for me to dig in and ask exactly how it works.

So, in today’s podcast, we will discuss:

• How do you decide who will be invited into the partnership program?
• How do they buy into the partnership?
• How is their shareholding valued?
• What happens when partners want to sell their shares?

And lots more!

In this Episode:

[03:08] An overview of Blake’s transition from marketing student to hairdresser. 

[06:02] Blake’s advice for finding the right salon for you, and why he chose Shear Art. 

[08:36] The evolution of Blake’s career at Shear Art, from assistant to owner. 

[11:21] Benefits of a partnership model. 

[13:26] Factors that drove the founder of Shear Art to implement a partnership/shareholder model in the salon.

[19:00] What Blake loves about the shareholder model at Shear Art.  

[21:11] Blake explains how an employee can become a partner at Shear Art. 

[25:53] The different investment options that incoming partners can choose between.

[31:43] Examples of the different roles that are held by Shear Art shareholders.

[34:30] How Blake’s marketing background has impacted the way he does business.

[37:13] Blake explains how partners are paid. 

[41:53] How Shear Art shares are valued.  

[46:33] Some of the clauses in the Shear Art shareholder contract.

[50:32] Blake shares some examples of how decisions are made in Shear Art’s partnership/shareholder model. 

[54:34] The challenges of a partnership/shareholder model.

[1:00:21] Final words of wisdom from Blake about living in an ever-evolving world!

Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! 

They do matter in the rankings of the show and help other people find my podcast. 

I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!

Special thanks to Blake for sharing his insights with me for this week’s episode. Until next time!

Antony

Links and Resources:

Grow My Salon Business 

Website | Facebook | Instagram

Shear Art Salon

Website | Facebook | Instagram

Blake Reed Evans

Instagram | Facebook | TikTok | Email

Got 5 minutes? We’d love to hear from you.
We’re creating new content and resources to better support salon owners, and your insights will help us shape what comes next.
In return? You’ll get our full bestselling GROW audiobook series – normally £60 / US$80 – completely FREE!

👉 Click here to take the survey and get your audiobooks now.

There are a lot of people that will talk about how tough the past couple of years have been, and rightly so in many cases. 

But if there’s one thing I’ve learned in my 40 years in this industry it is that to succeed you have to continually evolve. You can’t stand still and dine out on yesterday’s glories and you can’t be afraid to continually reinvent and evolve your business… 

My guest today very much shares those sentiments. Her name is Mia De Vries, and amongst other things, she is a salon owner, business coach, and founder of ‘The Secret Fox’ online education company.

In today’s podcast, we will discuss:

• No longer working Saturdays and embracing a 4 day work week.
• The importance of finding life and business balance
• Motivation and people management

And lots more!

In this Episode:

[02:27] Mia shares an overview of her business and personal life.

[04:54] Business “meltdowns” that Mia has experienced and the biggest lesson that she learned from them.

[09:11] Mia’s joy-seeking approach to business. 

[10:44] Factors that influenced Mia’s decision to close her salon on Saturdays, and how she subsequently restructured her employee’s working hours. 

[16:06] What Mia believes to be the secret to successfully stepping away from the chair without losing clients. 

[18:43] Additional ways that Mia has cultivated a flexible culture in her salon. 

[20:29] Reasons for the big renovation that Mia’s salon recently underwent, and the various other changes that have accompanied this. 

[25:20] A story that epitomizes the special relationships that hairdressers can develop with their clients.  

[30:38] The characteristics that Mia believes have been foundational to her success. 

[31:36] Offerings that are available via Mia’s online education company, The Secret Fox (and the inspiration behind the founding of the company).

[36:23] Mia’s thoughts about the influence of social media in the hairdressing and hair education space.

[47:47] Mia’s approach to improving productivity and dealing with conflict in her salon. 

[57:19] A discussion about all things financial in The Fox & The Hair Salon. 

[1:01:00] Reasons why The Fox & The Hair hasn’t been affected by the shift away from traditional salon business models. 

[1:03:27] What Mia wishes she was better at.

[1:05:59] The value in asking for help.   

Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. 

I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!Special thanks to Mia for sharing her insights with me for this week’s episode. Until next time!Antony

Links and Resources:

Grow My Salon Business 

Website | Facebook | Instagram

The Fox & The Hair

Instagram | Facebook

The Secret Fox

Website | Instagram | Facebook

Got 5 minutes? We’d love to hear from you.
We’re creating new content and resources to better support salon owners, and your insights will help us shape what comes next.
In return? You’ll get our full bestselling GROW audiobook series – normally £60 / US$80 – completely FREE!

👉 Click here to take the survey and get your audiobooks now.

My guest on today's podcast is London-based hairdresser, salon owner, editorial stylist, product developer, and general hairdressing visionary John Vial.

 As you are about to discover, John has been involved in many areas of the hair and beauty business and continues to inspire at many levels across the industry.

In today’s podcast we will discuss:

• The TV make-over show ‘10 Years Younger in 10 Days’
• John’s TED Talk 
• The challenges with salon ownership and the industry today
• Developing a product line with a difference…

 And lots more!

In this Episode:

[02:37] John shares the origins of his salon industry career. 

[06:23] The transformative power of hairdressing (in more than just the physical sense). 

[08:51] 10 Years Younger in 10 Days; the enormous popularity of the TV makeover show that John is involved with. 

[11:24] The evolution of John’s upcoming sustainable product range (the focus of his first TED talk).

[14:11] A brief overview of how blockchain works, and its benefits. 

[18:22] John shares what led him to become an editorial stylist. 

[20:55] The role that John played in changing perceptions around men’s hairdressing.

[24:16] John’s thoughts on trends. 

[29:44] Examples of some hairdressing suitability rules that shouldn’t be broken. 

[30:55] The ultimate goal of hairdressing.

[33:51] What it takes to be successful, according to John.

[38:25] Major insecurities that John struggled with, and the invaluable lesson that he has learned through (almost) 12 years of sobriety. 

[41:47] Two reasons why the hairdressing industry is in freefall. 

[49:01] How John keeps himself inspired. 

[51:04] What John sees as his biggest strength, and what he wishes he was better at. 

Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! 

They do matter in the rankings of the show and help other people find my podcast. 

I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support! Special thanks to John for sharing their insights with me for this week’s episode. Until next time!

Antony

Links and Resources:

Grow My Salon Business 

Website | Facebook | Instagram

John Vial

Website | Instagram

10 Years Younger

Instagram

Salon Sloane

Instagram

Tim Blanks

Instagram

Got 5 minutes? We’d love to hear from you.
We’re creating new content and resources to better support salon owners, and your insights will help us shape what comes next.
In return? You’ll get our full bestselling GROW audiobook series – normally £60 / US$80 – completely FREE!

👉 Click here to take the survey and get your audiobooks now.

Think carefully about the titles that you use to refer to people because everything has a meaning attached to it. Some titles are empowering, while others could be considered demeaning.A listener recently ask me why I use the term “client” instead of “guest” and “hairdresser/stylist” instead of “artist.” So, in response to that question, today’s episode is dedicated to titles. 

Whether they are for the people on your team or for those who frequent your business, titles really do matter!

In this Episode:

[00:45] The question that inspired today’s episode.

[01:30] Examples of how terminology differs between countries.

[02:05] The broadly accepted definition of customer. 

[02:23] Percentage splits in the responses to my online survery about whether salon owners use the term client, guest, or customer. 

[03:09] Factors that influence terminology used in salons. 

[03:49] Why I use the term ‘client’ rather than ‘guest’ (or ‘customer’). 

[05:08] Why I refer to hairdressers as ‘stylists’ rather than ‘artists.’ 

[06:45] My preference for the term ‘assistant’ over ‘junior’. 

[08:11] Examples of how titles can be used to elevate a position within a salon. 

[10:01] An overview of why titles are important. 

[10:30] The winner of the Most Fun Title Award (if there was one!).

Thanks so much for joining me this week. If you enjoyed this episode, please leave a review. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show and help other people find my podcast. 

I also love to hear what’s been helpful and what you love about the podcast! Just click here to review, scroll to the bottom, tap “Ratings and Reviews” tap to rate with 5 stars and “Write a Review” and let me know what your favourite part of the podcast is. Thank you for your support!

Until next time!Antony

Links and Resources:

Grow My Salon Business 

Website | Facebook | Instagram

Got 5 minutes? We’d love to hear from you.
We’re creating new content and resources to better support salon owners, and your insights will help us shape what comes next.
In return? You’ll get our full bestselling GROW audiobook series – normally £60 / US$80 – completely FREE!

👉 Click here to take the survey and get your audiobooks now.