Conflict Skills – Détails, épisodes et analyse

In Episode 62 of the Conflict Skills Podcast, host Simon Goode delves into the complexities of "moving on" from conflicts, offering insights inspired by a listener's review about unresolved workplace issues. The episode explores the nuances of understanding individual perspectives on resolution, breaking down five types of apologies, and emphasizing the significance of trust and mindfulness. Simon also introduces Robert Greene’s concept of "ascending the mountain" to gain broader clarity and shares personal elements to consider in the process of moving forward.


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SHOW NOTES:

Introduction

• Overview of the Conflict Skills Podcast
  • Host: Simon Goode
  • Focus: Resources for handling conflicts in various contexts
• Episode Inspiration
  • Listener's review about unresolved workplace issues

Dealing with Unresolved Conflicts

Situations of Unequal Resolution

• One person feels resolved, the other remains upset
• Vice versa: The importance of aligning both parties

Apologies and Moving Conversations Forward

Five Types of Apologies

• Introduction to various forms of apologies
• Structured apologies as a tool for resolution

Robert Greene’s "Ascending the Mountain" Concept

• Overview from "The Daily Laws"
• Broader perspective over time
  • Seeing situations more clearly

Personal Elements in Moving On

Five Key Personal Elements

• Cognition
• : How we think about the conflict
• Emotion
• : Our feelings about the conflict
• Perception
• : How we interpret the conflict
• Action
• : Steps we take toward resolution
• Physical Body
• : Physical responses and stresses

Moving On vs. Moving Forward

• Discomfort with the term "moving on" in contexts of grief
• Suggestion of "moving forward" as a more supportive term

The Importance of Trust in Moving On

Four Pillars of Trust

• Competence
• : Trust in skills and abilities
• Integrity
• : Trust in honesty and morals
• Benevolence
• : Trust in goodwill and kindness
• Predictability
• : Trust in consistent behavior

Acknowledgments and Structured Apologies

• Role of acknowledgments in the conflict resolution process
• Five types of apologies
  • Importance and implementation

Managing Personal Feelings

• Strategies for struggling with moving on
  • Altering perceptions
  • Managing emotions through mindfulness

Conclusion

• Encouragement to reflect on personal approaches to moving on
  • Insights into expectations and assumptions
• Invitation for listener feedback and future topic suggestions
  • Highlighting the importance of reviews for podcast visibility

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TIMESTAMPS:

00:00 Guidance on moving forward, apologies, trust-building.

05:14 Viewing change from a holistic self-perspective.

09:07 Accept differences, maintain boundaries, foster working relationships.

12:54 Rebuilding trust: Clear expectations and predictability.

17:25 Prepare for impact, then rebuild trust collaboratively.

21:18 Making up for mistakes with gestur

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Thank you so much for listening! I'd love to know what you think and connect.

website: simongoode.com
email: podcast@simongoode.com

In today's episode, we're diving deep into the art of analyzing workplace conflict situations. Join me as we walk through a strategic, step-by-step toolkit designed to help you better understand and resolve conflicts at work. We'll explore key topics such as self-awareness, the role of goal setting and understanding your circle of control, and the five types of conflict you may encounter. Additionally, we'll shed light on the Insight Discovery model for grasping personality differences and break down various conflict modes like competing, collaborating, and accommodating.

This episode is packed with insights on how to calm your physical stress responses through effective breathing techniques, and why strategic thought always trumps knee-jerk reactions. Whether you're a manager, team member, or just someone eager to improve your conflict resolution skills, this episode has something valuable for you. Let's embark on this journey together and transform our approach to workplace conflicts. And as always, I encourage you to reach out with your feedback at podcast@simongood.com. Stay tuned!

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website: simongoode.com
email: podcast@simongoode.com

In this episode of the Conflict Skills Podcast, host Simon Goode delves into the issue of client scope creep, particularly in the construction and design sectors, and provides five conflict resolution strategies to address it. The strategies include addressing data, structural, interest, values, and relationship conflicts, offering listeners tools for effective negotiation and clear communication. Simon emphasizes the importance of understanding these different types of conflicts to better manage and prevent scope creep, ultimately fostering healthier client relationships

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website: simongoode.com
email: podcast@simongoode.com

In Episode 51 of the Conflict Skills Podcast, Simon Goode provides a comprehensive guide on inheriting and managing a dysfunctional team, emphasizing the importance of starting with low-stakes interventions and understanding different types of conflicts. He elaborates on the phases of team development, the emotional toll on team members, and the pivotal role of self-care for leaders. With a focus on gradual, compassionate, and firm approaches, Simon shares his own experiences and offers practical advice for long-term team improvement.

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Welcome to Episode 50 of the Conflict Skills Podcast! I’m your host, Simon Goode, a professional mediator here to guide you through the complexities of conflict management. In today's milestone episode, we dive into a unique application of the renowned GROW model—Goals, Reality, Options, and Way Forward—not for coaching others, but for self-care and avoiding burnout in the midst of conflict. Drawing inspiration from John Whitmore's influential book "Coaching for Performance," we'll explore how you can use this framework to navigate negative thought patterns, manage stress, and improve your well-being. Whether you're dealing with workplace disputes, family tensions, or simply trying to unwind after a hectic day, this episode offers valuable insights to help you regain control and foster a healthy mind. So, tune in and learn how to apply the GROW model for your own self-coaching journey. Let's get started!

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In this episode of the Conflict Skills Podcast, host Simon Goode delves into five common conflict mistakes, beginning with the damaging impact of the phrase "calm down." He explores why such phrases are often counterproductive and provides alternative strategies for more effective communication. Simon also underscores the importance of maintaining a self-aware and collaborative approach to conflict resolution, avoiding quick fixes and focusing on genuine empathetic engagement.

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Why is conflict so stressful? Join me as we explore the various factors that contribute to the immense stress caused by conflict, whether it's in our personal relationships or workplace interactions. We'll discuss the physiological impacts, why our brains perceive conflict as a threat, and how this connects to our ancient survival mechanisms. I'll also share practical insights on managing stress, recognizing negative patterns, and implementing healthy self-care strategies to help you feel more composed and in control during conflict. If you're looking to better understand the roots of conflict-related stress and discover ways to cope effectively, this episode is for you. So, hit that subscribe button and let's get started!

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Listener Question - Staff Using Phone At Work. In this episode, host Simon Goode tackles the common workplace issue of staff using their phones on the job. Through a detailed analysis of a manager's dilemma with a younger staff member repeatedly using their phone at an after-school care center, Simon explores various conflict resolution strategies. From clarifying expectations to navigating value conflicts and relationship dynamics, listeners will gain valuable insights on how to address similar challenges in their own workplaces. Join us as we uncover the keys to managing conflict with confidence and success.

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In this episode of the Conflict Skills Podcast, your host, Professional Mediator Simon Goode, dives into the intricate world of navigating cultural differences in the workplace. Drawing from his personal experiences working abroad in South Korea, Simon unpacks the challenges and strategies involved in bridging cultural gaps. From differing managerial styles to varying expectations around professional communication, Simon offers practical tools and real-life examples to help you understand and navigate these complex dynamics. Whether you're dealing with differences in leadership approaches or finding common ground in conflict resolution, this episode is packed with insights to enhance your cultural competence and conflict management skills. Tune in for an enlightening discussion that will equip you with the knowledge to handle workplace cultural differences with confidence and empathy. If you find this episode valuable, don't forget to subscribe and leave a positive review.

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I’m your host, Simon Goode. Today, we delve into a personal conflict that hit close to home—literally—with the president of a local soccer club. Living next to the soccer field, the blend of community sport and personal peace has often been tricky to balance. This episode uncovers how I navigated the cacophony of game day disturbances, especially loud music on Anzac Day, and the challenges of conflicting neighborly values.We’ll explore the importance of managing emotional reactions and strategies for conflict resolution that respect both parties' autonomy, while aiming for a collaborative outcome. Despite the stressors in personal life, including family issues, the episode presents a case study of my interaction with the club’s president—turning conflict into a conversation, and fostering an environment where even a complaint about a soccer ball over the fence leads to mutual understanding and respect.Join me as I reflect on these experiences, offering insights and strategies to handle similar conflicts you might face, underscoring the importance of reciprocity and understanding in all our interactions. So tune in, and let’s master the art of conflict resolution together.

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