Conflict Managed – Détails, épisodes et analyse

🎙This week on Conflict Managed we welcome Jeremiah Whiteman, manager of Vantage Coffee Roasters. Join us as we discuss coffee and:

☕ Challenges and rewards of working with family 

☕ Consequences of ignoring our emotions 

☕Importance of advocating for ourselves and others 

☕ Recognizing complexity in people 

☕ Conflict insights from “Lord of the Rings” 

☕ Understanding the conflict’s context

Conflict Managed is available wherever you listen to podcasts.

Jeremiah Whiteman graduated from UTM with a bachelor’s degree in philosophy. He’s the manager of a local coffee shop, Vantage Coffee Roasters, as well as doing quality control and ongoing training for employees in three additional stores.

Before working in coffee, Jeremiah was in and out of construction for 18 years with his father. His hobbies include reading, writing, disc golf, karaoke, cigars, beer and/or bourbon, and—of course—coffee! He also thoroughly enjoys any opportunity to share a dad joke or indulge in a good pun. For more, he’s on TikTok and Instagram: @brewsbyjeremiah.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

🎙This week on Conflict Managed we welcome Lisa Steelman, Executive Leader and Leadership Coach. Join us as we discuss:

🧭Investing in leadership training

🧭The gift of learning through observation

🧭Nurturing the work environment you want

🧭When employees abuse systems that are meant to protect employees

🧭Getting curious about the causes of underperformance

🧭Players and pretenders in the office

As an executive manager, Lisa Steelman has led high performance teams and managed strategies in government, associations, and Fortune 10, and Global 50 companies. She has spearheaded winning multi-billion-dollar RFP projects and navigated complex legislative landscapes, managing budgets of $30M+ and has achieved exceptional results in advocacy, communications, and public affairs.

Committed to continuous growth as a John Maxwell certified leadership coach, MBA graduate, and CAE candidate, Lisa leverages her expertise in executive leadership, strategic planning, and association management to drive organizational success.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

This week on Conflict Managed we welcome Elizabeth Pritchett, social media marketer and small business owner.

Join us as we discuss:

🖋Starting a philanthropic foundation

💢Tips to reduce emotions when making team decisions

💭Communicating the why behind decisions

💪The power of strong work relationships

🧠No mind reading at work

🌐Flexible work schedules

Elizabeth Pritchett is a former accountant turned marketing enthusiast. After spending fifteen years in accounting, Elizabeth co-started a technology business in 2012 and during that time marketing found her. Throughout the years that followed, social media continued to find Elizabeth time and time again. Over the last decade, Elizabeth has managed social media for over twenty small businesses as well as taught numerous marketing courses online and in person at UT Martin REED Centers well as several Chambers of Commerce throughout west Tennessee.

Elizabeth is the owner of Eliz Pritchett and provides social media management, consulting, online courses, and group presentations for entrepreneurs and small businesses.  One of Elizabeth’s biggest social media successes was leading the social media efforts for the TN Soybean Festival for about five years.  During her tenure, the festival received a Gold Kaleidoscope Award from the Southeast Festival & Event Association for Best Social Media Marketing.  Elizabeth has a Bachelor’s Degree in Accounting as well as a MBA from UTM.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services.

Conflict Managed welcomes Brian Brogen, Chief Inspiration Officer at BUILD Consulting Services.

Join us as we discuss:

💭Thoughtful responses instead of hasty reactions

🧠Thinking through intentions and impacts

⚒Boundaries at work

😕Reasons to address workplace conflicts

🏗Building trust in teams

Brian Brogen is a Coach, Trainer, and Speaker with an emphasis on communication and team building. Brian is a Top 5% Voice for Construction on LinkedIn where he engages daily. As a certified human behavior expert, Brian has a knack for developing teams and individuals both personally and professionally. Brian works with organizations and individuals, coaching and training using his experience, knowledge, tenacity, and sense of humor. Brian is the founding author of Voices For Leadership™ a collaboration of 40 diverse authors sounding their unique voice on leadership principles. Brian is the best-selling author of The 100-Hour Pilot. Brian enjoys flying with friends and family as a hobby.

Check out Voices For Leadership free for two months at www.vflcommunity.com/vfl_monthly_subscription_special_offer

Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services.

Remember, conflict is normal and expected. Let's deal with it.

This week on Conflict Managed we are joined by Jessica Osborn, Vice President of Customer Success at GoCardless. Jessica is a passionate advocate for human-centric leadership, focusing on nurturing high-performance teams while fostering individual growth.

Join us as we discuss:

✌Overcoming perfectionism

🏁The relationship between culture and behavior

🎭Putting ego in the right place

🤝Establishing trust

🧭Vulnerable & authentic leadership

Jessica Osborn is an advocate for human-centric leadership, dedicated to nurturing high-performance teams while fostering individual growth. With a career spanning pivotal roles in global customer success management, Jess has honed her expertise in aligning business success with compassionate leadership.  

  As the Vice President of Customer Success at GoCardless, Jess orchestrates a team committed to revolutionizing customer experiences worldwide. Her achievements include steering multi-million dollar portfolios to unprecedented success, whilst cultivating a culture of excellence recognized for its impact on company retention and growth.     A sought-after speaker in the customer success circuit, Jess has graced stages globally, advocating for the symbiotic relationship between customer success and sustainable business growth.  

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services. 3PConflictRestoration.com

🎙This week on Conflict Managed we welcome Dr. Delia Grenville, Founder & Principal Coach at Slyn Consulting.

Join us as we discuss:

 🚩The reality, impact, and solutions to workplace mobbing

🥅 Quality networking

🚉Career transitions

🔁Karma at work

With over 25 years of experience in strategy, transformation, and process improvement, Dr. Delia Grenville founded Slyn Consulting to help businesses navigate critical transitions and unlock the full potential of their teams and processes. As a Ph.D. in industrial and systems engineering, Delia has a deep understanding of how to optimize performance, facilitate change, and unleash potential across diverse industries and domains. Before launching Slyn Consulting, Delia held various senior roles at Intel, where she led multi-billion-dollar global operations, oversaw cross-functional strategic procurement, and collaborated with leading consultants and partners to drive solutions and innovation. She has been recognized for her contributions to advanced technology research, customer enabling, and media content delivery. As a certified integral coach, Delia offers workshops and private coaching for professional development, with a focus on empowering women in high-tech leadership roles. She is committed to giving back to the community and advocating for women’s leadership opportunities through her involvement in education, non-profit, and mentoring initiatives.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

This week on Conflict Managed, we welcome Prof. Adam Boddison, Chief Executive of the Association for Project Management (APM), Author, and Keynote Speaker.

Join us as we discuss:

🧭Taking risks

💼Professional freedom

🎦Business as usual vs the project approach

⚒Feedback: connection before correction

🎨Side hustles

⚖Change management

🔥The vast benefits of a ‘Warm’ work environment

Adam Boddison currently serves as Chief Executive of the Association for Project Management (APM), the chartered membership body for the project profession. Throughout his work at APM, Adam spearheads initiatives aimed at advancing the project profession to the highest standards, ensuring it meets the evolving demands of a complex world.

At the forefront of Adam's agenda is promoting the indispensable role of project management across diverse sectors. His advocacy extends beyond the conventional understanding of the project manager role, challenging misconceptions and highlighting the universal applicability of project management principles. Through collaborations with renowned research entities like PwC, Adam is also instrumental in showcasing the economic value of project management and advocating for its equivalence to established professions.

Beyond his work with APM, Adam brings diverse experience to the table, a notable example being his tenure as CEO of nasen (National Association for Special Educational Needs), where he spearheaded a turnaround and growth strategy resulting in a tenfold increase in membership over five years. Adam also served as Director of the Centre for Professional Education at the University of Warwick, achieving outstanding ratings for teacher training provision and leading international education projects.

Adam has also authored educational publications and maintained a notable public profile through media appearances and conference engagements. His diverse skill set also extends to clinical hypnotherapy, showcasing his multidisciplinary approach to education and leadership.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

🎙This week on Conflict Managed, we welcome Brian Bloch, organizational ombuds for Global Green Growth Institute, the World Central Kitchen, ISKCONResolve, and is co-Ombuds at Ashoka and NASA.

Join us as we discuss:

💭 Curiosity

❓ Unclear expectations

👂 Listening and asking the right questions

🙏 Addressing conflicts with volunteers and faith-based organizations

💡 The importance of curiosity and empathy

⚖️ The art of balancing courage and consideration

🐹 Getting off the hamster wheel of conflict angst

Brian Bloch has over 20 years of experience as an ombudsperson. He started his career by creating ISKCONResolve, a faith-based conflict resolution program. He developed the Ombuds program at the U.S. Department of the Interior working primarily with Native Americans. He now runs the ombuds program at the Global Green Growth Institute, the World Central Kitchen, ISKCONResolve, and is co-Ombuds at Ashoka and NASA (overseeing the program run by collateral duty ombuds).

Brian spent years on a project of the Supreme Court of India introducing mediation into the court system. He has trained over 400 mediators and 50 ombuds. He has served on the board of the International Ombuds Association (IOA), and as an associate editor of IOA’s academic journal. He is an IOA Certified Organizational Ombuds and presently serves on the committee that certifies ombuds. In addition to his ombuds work, he is a court-appointed mediator, facilitator, organizational development practitioner, certified coach and trainer.

Conflict Managed is available wherever you listen to podcasts.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown. Tune in every Tuesday for new episodes. 

🎙This week on Conflict Managed we are departing from our regular format to discuss Vanguard Voices upcoming International, fully Virtual Speak Up Summit taking place June 13-14th 2024 across all time zones.

To discuss The Vanguard Voices Speak Up Summit, we are re-joined by friend of the show, Jessica Bensch, a passionate advocate for psychological safety at work and founder of Vanguard Voices.

The Speak Up Summit: June 13-14th, 2024: This groundbreaking 24+ consecutive hour, fully virtual summit (www.thespeakupsummit.com) will bring together thought leaders, academics, advocates and employees worldwide on a common platform, united by a shared goal: to amplify awareness and exponentially increase psychological safety at work. 

There are many events online: This one is different. This is the building of a global community of changemakers - across companies, industries, countries worldwide.  We are building a global movement: We have prominent speakers such as Kim Scott (Author of 'Radical Candor'), Tim McClure, Michele Zanini (Co-Author of 'Humanocracy') and so many others at this Speak Up summit joining us in this effort.

You will -    ▶️  Gain practical strategies to foster psychological safety and develop high performance teams ▶️  Learn how to address issues such as abuse of power, toxic personalities, and mental health for a healthier work environment ▶️  Network with professionals who are committed to creating positive workplace cultures ▶️  Hear from experts who will challenge your perspectives and inspire actionable change in your organization

  By attending this summit, you receive:

•  Full access to the 24-hour event featuring 50+ speakers around the world (FULLY VIRTUAL)
•  Networking opportunities with the speakers and a global audience of professionals and experts
•  1:1 Coaching Sessions with certified coaches (first-come, first-serve)
•  A resource guide with the key practical actions from all sessions from each of the 50+ sessions that can be implemented in your organization
•  Access to The Speak Up Summit recordings for future reference
•  A free copy of one of the keynote speakers books (as supplies last)

This is a not-for-profit initiative. We want as many people as possible who are gravitated to this topic to come. We are committed to making this event accessible to a wide audience. We offer discounts for individuals facing unemployment, region-specific discounts, and group discounts. (www.thespeakupsummit.com)

🎙This week on Conflict Managed we are joined by Dr. Hector Escalante, the Director of the Office of the Ombuds at the University of California, Merced.

Join us as we discuss:

🚧The amazing and needed work of Organizational Ombuds

🔊The power of deep listening and being heard

👩‍💻Handling work conflict as a bystander

🚦Thinking through the risks and rewards of speaking up

⛵The growth and journey of careers

Dr. Hector Escalante immigrated from Baja California, Mexico to America with his parents and sister when he was 2 years old. He grew up in Oxnard, California and then moved to Central California when he was 15. After graduating from high school, Hector enlisted in the United States Marine Corps and served 6 years in the reserves as a radio operator. Hector began a career in the cable tv industry and decided to go to college in his early 30s. He enjoyed higher education so much that he went on to earn a Master of Fine Arts, a Master of Education and a doctorate in education. Upon completing his academic pursuits, Hector served as faculty, dean of students and a director of academic affairs. He was the inaugural ombuds for the University of the Pacific and continues to offer ombuds services to small non-profit organizations. Hector specializes in conflict resolution, healthy communication, and learning and development that promotes inclusion, healthy communication, and conflict resolution. Hector’s passions include treating all with fairness, equity, dignity, and compassion. He loves eating good food, the outdoors and spending time with friends and family.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services.