Lead with Culture (Kate Volman)
Explore every episode of Lead with Culture
| Pub. Date | Title | Duration | |
|---|---|---|---|
| 16 Jul 2024 | Effective Hiring and Retention Tactics featuring Jennifer Ricks | 00:39:56 | |
"Put your people first—they're the backbone of the company. Words on a wall are easy, but leaders must treat people right. Losing sight of this for results leads down the wrong path.” In this episode of Lead with Culture, host Kate Volman is joined by Jennifer Ricks, Chief Human Resources Officer at KeHE Distributors to discuss KeHE’s commitment to employee well-being, their innovative talent retention strategies, and the magic behind their Dream Manager program. In their conversation, Jennifer emphasizes the importance of humility, courage, and treating employees with dignity and respect. You’ll learn how KeHE Distributors prioritizes people, fosters a supportive environment, and balances caring for employees with achieving business results. In this episode, you’ll discover:
Things to listen for: [06:12] Use a leadership model that inspires goodness and growth [12:22] Balancing growth and culture in company expansion [18:25] Navigating COVID, acquiring companies, and workforce development [23:41] Courage for collaborative relationships [31:27] Focusing on people and doing good [38:18] How to develop a solid team Resources: Connect with the Host & Floyd Coaching:
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| 16 May 2023 | The Three-Step Process for Practicing Managerial Courage | 00:22:06 | |
“Managerial courage can change your culture, grow your business, and grow your people. It checks all the boxes.'" In this episode, Floyd Senior Executive Coach Michele Marquis outlines the three-step process for practicing managerial courage that promotes innovation in the workplace. It's not an easy system to follow, but it is simple. Michele and Kate also dive into crafting role descriptions that define not just what a job is but how it should be done and how regular check-ins can make difficult conversations more manageable. Listen in as they discuss the importance of setting clear expectations, inspecting work, and coaching team members to grow and improve. In this episode, you’ll learn:
Things to Listen for: [02:56] Establishing clear expectations [05:23] Hiring the right people and inspecting work [08:30] The power of consistent coaching [12:22] Normalizing difficult conversations [15:55] Creating a culture of trust that fosters innovation Resources: Connect with the Guest: Connect with the Host & Floyd Coaching:
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| 20 Aug 2024 | How to be a Bold Leader and Transform Your Life featuring Matthew Kelly | 00:08:19 | |
"There is power in boldness, the power to explore new possibilities and the power to get unstuck." In this episode featuring Matthew Kelly, Founder of Floyd Consulting and author of several best-selling books, we take a look at the essence of boldness and its critical role in transforming company culture and driving team engagement. Matthew discusses the power of being bold, revealing that true boldness is rooted in having a single, clear priority and the courage to pursue it. He also challenges us with profound questions about our life's direction and urges us to confront our dissatisfaction as a messenger for change. In this episode, you’ll discover:
Things to listen for: (00:00) How are we deciding our future (00:31) The importance of boldness in leadership (01:44) The growth behind dissatisfaction (02:54) The power of holy moments Resources: Connect with the Host & Floyd Coaching:
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| 21 Mar 2023 | The Value of Conducting Stay Interviews with Hannah Wiscaver, HR Director at TrueScripts | 00:33:00 | |
"We have an awesome culture, but we never want to rest on our laurels. We always want to continue to get better." TrueScripts has repeatedly been named one of the Best Places to Work in Indiana, and while that excites Hannah Wiscaver, their HR Director, she’s also determined not to get complacent. Which is why Hannah recently decided to conduct stay interviews to gain valuable insights from employees and ensure the organization continues to improve its culture. Through her interviews, Hannah learned why people would leave and what they valued most about the organization, including the Dream Manager Program. In this episode, Hannah shares the key steps to follow when implementing stay interviews and a system for conducting them at scale. Listen in to learn the importance of showing your team members that their feedback is valued and how to find new opportunities for growth and advancement. In this episode, you’ll learn:
Things to Listen for: [04:21] Employee responses to stay interviews [11:32] Implementing team feedback [17:00] Conducting stay interviews at scale [24:26] The impact of the Dream Manager Program Resources: Connect with the Guest: Connect with the Host & Floyd Coaching:
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| 22 Aug 2023 | Coaching with Kate on Ignoring the Opinion of Others | 00:08:48 | |
“We have to believe in our dreams so much that other people's opinions become irrelevant.” One of the biggest obstacles that holds us back in our leadership journey is caring too much about what others think. We've all been there, worrying about how our decisions will be perceived or fearing criticism from others. We want to inspire you to break free from this mindset and embrace the confidence to pursue your dreams. In this episode, we'll explore three powerful ways to stop caring what others think and start living life on your own terms. Listen in if you're ready to unleash your full potential and create the impact you've always dreamed of. In this episode, you’ll learn:
Things to listen for: [01:03] Tips for not caring what others think [03:23] Focusing on your own dreams and ignoring critics [07:03] Chasing your dreams and investing in your personal growth Resources: Connect with the Host & Floyd Coaching:
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| 28 Nov 2023 | Building Your Personal Brand featuring Matthew Kelly | 00:13:27 | |
“Everybody has a personal brand. What do you want yours to be?” Just like culture, your personal brand is being created whether you're intentional about it or not. So, it's vital to think about what your personal brand is and how you want to be perceived by others, especially leaders. In this episode featuring Matthew Kelly, Founder of Floyd Consulting and author of several best-selling books, he and Kate share strategies on building a personal brand that aligns with your values and resonates with those around you. From understanding the power of your personal brand to being intentional about the qualities you want to embody, listen in for practical tips and exercises to help you shape your brand so you can make a lasting impact on those around you. In this episode, you’ll learn:
Things to listen for: [01:30] Reflecting on your personal brand and how people perceive you [03:24] Actively working toward your desired brand [06:30] Ideas for intentional personal branding [10:02] How would others define your brand? Resources: Connect with the Host & Floyd Coaching:
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| 14 May 2024 | Craft Stories to Create Connection featuring Jeff Bartsch | 00:36:29 | |
"Storytelling is not just about telling tales. It peels back the layers to reveal truths that resonate and connect on a human level.” In this episode, Jeff Bartsch, Communication and Thought Leader Coach for Summit Virtual CFO by Anders, joins us to explore the power of storytelling in leadership and business. In this conversation, Jeff explores how to deeply connect through storytelling. He shares practical tips for building a coaching culture, improving leadership abilities, and embracing the human side of engagement. In this episode, you’ll discover:
Things to listen for: [07:28] Understand storytelling's power to influence and transform [11:58] Elevate stories with deep themes and commitment [14:56] Marketing is storytelling and connection [18:10] People often surprise us, in business too [24:50] David Sedaris' storytelling and creative process [30:14] Understand character, needs, and effective leadership [34:15] Improve communication and storytelling to attract and retain talent Resources:
Connect with the Guest: Connect with the Host & Floyd Coaching:
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| 12 Sep 2023 | How Dream Managers Transform Organizations with Mattie Riley, Employee Engagement Coordinator at Lighthouse Behavioral Wellness Centers | 00:27:01 | |
“Helping people live their dreams is the best job.” In this episode, we dive into the extraordinary role of a Dream Manager with guest Mattie Riley. Mattie shares her experiences and insights as a certified Dream Manager at Lighthouse Behavioral Wellness Centers, where she helps team members achieve their dreams and build a culture of passion and excitement. With practical tips and real-life examples, this episode provides valuable inspiration for business leaders who want to empower their teams and see measurable results. Join us as we explore the power of dreaming and creating a culture where everyone thrives. In this episode, you’ll learn:
Things to listen for: [02:26] What’s surprising about being a Dream Manager [05:41] Understanding the Rhythm of Life scorecard [08:54] How others have achieved their dreams through the program [10:04] Why the program accelerates dream attainment [12:09] What dreams can do for people’s confidence [13:56] What the Dream Manager certification program is like [19:25] Advice for people considering becoming a Dream Manager [20:03] The effect of dream storms [22:32] Overcoming tragedies through the Dream Manager program Resources: Connect with the Host & Floyd Coaching:
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| 22 Oct 2024 | In a World Where You Can Be Anything...Be Your Best Self featuring Michelle Marquis | 00:18:08 | |
“When you're in a high energy activity, pay attention to what that is because that's usually where your passion is.”In this episode of Lead with Culture, Michelle Marquis, Senior Executive Coach at Floyd Consulting, talks about how leaders can discover their true passions and build a trustworthy personal brand. Inspired by Matthew Kelly’s book, “In a World Where You Can Be Anything”, Michele shares self-reflection prompts to help bring out the answers that can lead to your best self. She also discusses how we can identify the qualities we want to be known for and clarify our personal values. In this episode, you’ll discover:
Things to listen for:(00:00) Intro (01:41) The art of decision-making (06:14) Focus on weak areas, not just strengths (07:22) Discovering your personal brand (08:59) Identifying your super powers (09:55) How to uncover your passion (13:37) What trustworthiness looks like Resources:Connect with the Guest:Connect with the Host & Floyd Coaching:
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| 09 Apr 2024 | 3 Strategies to Grow Your People | 00:06:42 | |
"Your number one goal as a leader is to help your people grow.” In this solo episode, host Kate Volman shares her 3 strategies to help your people grow. Because the only way that your organization is going to become the best version of itself is when your people are becoming better versions of themselves. Join us as Kate shares how to hire the right people, empower your team through training, and invest in coaching. In this episode, you’ll learn:
Things to listen for: [00:50] Hire the right talent [01:57] Provide training opportunities [03:20] Coach your team Resources:
Connect with the Host & Floyd Coaching:
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| 14 Mar 2023 | The Benefits of Coaching | 00:31:07 | |
“Coaching is not a magic pill. It’s a collaboration with someone who can help you navigate challenges and identify what you want your life to be like professionally and personally.” Coaches help leaders develop their teams, make better decisions, and encourage others toward growth and success. In this episode, Floyd Senior Executive Coach Michele Marquis discusses all the benefits of coaching and explains why it has to be viewed as an investment, not an expense. Listen in to hear how an outside perspective can help leaders create action plans, hold them accountable to achieving their goals, and ultimately grow their business. In this episode, you’ll learn:
Things to Listen for: [00:46] Shifting perspectives on training and development [05:47] The power of asking great questions [09:30] Being intentional about “think time” [16:07] How coaches help identify a path and keep you on it [20:11] Why a third party person can see what you can’t [24:55] Questions for leaders to consider Resources: Connect with the Guest: Connect with the Host & Floyd Coaching:
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| 01 Aug 2023 | Refreshing Your Mission, Vision, and Values | 00:28:09 | |
Customers will never love a company until the employees love it first. - Simon Sinek For many companies, their mission, vision, and values are nice things to write on the wall to let customers know their business has direction and culture. But if your team members don’t believe in them—or even remember them—how will your clients? In this episode of Lead with Culture, Michele Marquis, Senior Executive Coach at Floyd Consulting, walks through key questions you should answer to write more impactful and memorable mission, vision, and value statements. Listen in for strategic action items you can implement today to refresh and refine the foundational ideas that drive your business and its people. In this episode, you’ll learn:
Things to listen for: [3:26] Why mission, vision, and values are more than “nice-to-haves” [5:24] How to refresh your vision [8:42] How to refresh your mission [16:00] How to refresh your values [18:57] Selecting a handful of company values Resources: Connect with the Guest: Connect with the Host & Floyd Coaching:
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| 15 Apr 2025 | Creating a Dream-Focused Workplace featuring Alyssa Ruble | 00:35:24 | |
“When they come into work now, they’re happy and excited because work is not just an obligation; it’s helping them achieve their dreams.” In this episode, Alyssa Ruble, Dream Manager at Chick-fil-A Greenwood, shares how The Dream Manager Program is transforming the culture at Chick-fil-A by investing in employees’ personal and professional growth. Alyssa discusses how this unique program empowers team members to achieve their dreams and develop skills that not only improve their lives but also contribute to the organization’s success. She explains the challenges and rewards of rolling out The Dream Manager Program, the hesitations employees initially had, and how trust and commitment ultimately turned it into a cornerstone of their workplace culture. In this episode, you’ll discover:
Invest in a coach to achieve your dreams: https://www.floydcoaching.com/ Discover how to implement The Dream Manager Program: https://www.thedreammanager.com/ Things to listen for: (00:00) Intro (01:15) Meet Alyssa Ruble: Dream Manager at Chick-fil-A (02:30) The impact of the Dream Manager Program (05:00) Overcoming skepticism and building trust (08:15) Employee growth through the Dream Manager sessions (10:00) Leadership involvement in personal development (12:45) Creating a culture of recognition and support (15:30) The future of Dream Manager at Chick-fil-A (18:00) The role of community and connection in employee success (20:00) The importance of acknowledging each other’s dreams (22:30) The long-term impact of the Dream Manager program Resources: Connect with the Guest Connect with the Host & Floyd Coaching: | |||
| 06 Aug 2024 | 4 Strategies to Conquer Perfectionism and Achieve Your Goals | 00:11:41 | |
"It's about progress over perfection. That's what we care about. When we can get better every single day, we feel good about that." In this episode of Lead with Culture, host Kate Volman discusses the impact of perfectionism on both personal and professional life. In this conversation, Kate shares four practical tips designed to help us embrace imperfection that allows us to lead with authenticity. She emphasizes that perfectionism often hinders the pursuit of dreams and passion projects, and that progress and effort matter more than achieving perfection. Tune in to learn how we can overcome the perfectionism mindset. In this episode, you’ll discover:
Things to listen for: 00:00 Introduction to the episode 02:00 Understanding perfectionism 03:25 Embrace the process 05:00 Practice mindfulness and acceptance 06:16 Challenge your inner critic 07:45 Ask for support 09:47 Conclusion and final thoughts Resources: Connect with the Host & Floyd Coaching:
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| 24 Dec 2024 | Celebrating 25 Years of The Rhythm of Life | 00:19:26 | |
“We want to live in the comfort zone, but the comfort zone is only an illusion. Our dreams are real.” In this special episode of Lead with Culture, host Kate Volman invites us to celebrate the 25th anniversary of Matthew Kelly’s The Rhythm of Life. She highlights timeless lessons from the book that inspire personal growth and self-discovery. From breaking free of your comfort zone to discovering your unique genius, Kate shares some of Matthew’s powerful quotes to help you focus on becoming the best version of yourself. In this episode, you’ll discover:
Things to listen for: (00:00) Intro (02:46) “You cannot change your past, but you can change your whole future” (05:02) “Your body lies. It tells you it cannot when it can” (06:56) “The comfort zone is only an illusion, but our dreams are real” (08:35) “Everybody is a genius, but if you judge a fish by its ability to climb a tree…” (11:37) “We learn more from our friends than we ever will from books” (13:55) “There will be tough times… Smile, stay focused, and carry on regardless” (15:25) “For the most part, we are too busy doing just about everything that means just about nothing” (16:37) “The meaning and purpose of life is for you to become the best version of yourself” Resources: Connect with the Host & Floyd Coaching:
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| 28 Mar 2023 | Mission is King | 00:27:16 | |
“A great mission statement on a wall doesn’t guarantee everybody understands the mission, and more importantly, it doesn’t guarantee the life of your organization revolves around it.” When mission is king in a company, it guides all decisions and allows people to work with a purpose. In this episode, Tony Ferraro, Senior Executive Coach and Director of Training Services at Floyd Consulting, shares what it takes to craft a mission worthy of the crown. Listen in as Tony breaks down the difference between mission statements and the mission itself, how to bring your mission to life for all employees, and why it should be both aspirational and realistic. Along the way, you’ll gain a deeper understanding of the power of an actionable, simple, and connection-oriented mission. In this episode, you’ll learn:
Things to Listen for: [00:45] Connecting personal and work missions [09:20] Making mission-guided decisions [15:04] Crafting aspirational and realistic missions [22:19] How to understand if your mission is worthy Resources: Connect with the Guest: Connect with the Host & Floyd Coaching:
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| 30 May 2023 | It's Not All About the Money | 00:18:00 | |
“If you want people to work for you, figure out how working for you and your organization will help people accomplish their dreams.” In this episode, Tony Ferraro, Senior Executive Coach and Director of Training Services at Floyd Consulting, and our host, Kate Volman, are chatting about both sides of the retention coin—why people leave and, more importantly, why they stay. Unsurprisingly, money is a big factor, but when employees are engaged, they are significantly less concerned about salary. Listen in for a discussion on the simple but powerful key to unlocking engagement. In this episode, you’ll learn:
Things to Listen for: [01:35] Recent research behind retention [07:16] Linking your people's missions to the organizations [13:45] The question to ask your team members today [15:12] People are people Resources: Connect with the Guest: Connect with the Host & Floyd Coaching:
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| 13 Feb 2024 | Attract Top Talent with a Great Company Culture | 00:05:35 | |
"Great people are attracted to great cultures; people that want to do good work, people that are motivated, and people who are inspired.” In this episode of Lead with Culture, CEO of Floyd Consulting and host Kate Volman takes a look into the essential hiring skills to attract and retain top talent. Kate explores the importance of attracting great talent to your organization, the impact of culture on the hiring process, and gives strategies for improving your hiring skills. From evaluating past successes to considering ways to create a culture that draws in top-tier talent, this episode provides insights and practical tips to strengthen your hiring process. In this episode, you’ll learn:
Things to listen for: [00:48] Evaluate your hiring skills and the need for continuous improvement [02:02] Create a culture that attracts great talent and motivates individuals [03:42] Hiring processes that work well [05:09] Ways to improve hiring skills and creating an attractive company culture Resources: Connect with the Host & Floyd Coaching:
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| 18 Mar 2025 | Coaching Employees to Become Their Best Selves featuring Eric Guy | 00:28:43 | |
“A workplace where employees dream bigger is a workplace that thrives.” In this episode of Lead with Culture, Eric Guy, a newly certified Dream Manager at The Pavement Group, joins Kate Volman to explore how coaching employees to uncover their dreams can transform company culture. Too often, people stop dreaming—whether due to routine, stress, or lack of encouragement. But when leaders help their teams rediscover their dreams, engagement and performance soar. They talk about the power of investing in employees’ personal growth, how companies benefit from a dream-driven culture, and why mentorship and coaching are key to unlocking potential. In this episode, you’ll discover:
Invest in a coach to achieve your dream: https://www.floydcoaching.com/ Things to listen for: (00:00) Intro (02:00) Why employees struggle to define their dreams (05:30) How coaching transforms workplace engagement (09:45) The connection between mentorship and performance (14:20) How The Pavement Group is implementing Dream Coaching (18:00) Why leaders should invest in personal development (22:30) The long-term impact of a dream-driven culture Discover how to implement The Dream Manager Program: https://www.thedreammanager.com/ Invest in a coach to achieve your dreams: https://www.floydcoaching.com/ Resources: Connect with the Guest: Connect with the Host & Floyd Coaching:
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| 19 Nov 2024 | Top 3 Hiring Challenges and How to Overcome Them Like a Pro featuring Tony Ferraro | 00:19:28 | |
“Most issues are ‘who’, not ‘what’. So you better pay attention to the ‘who’.” In this episode of Lead with Culture, Tony Ferraro, Director of Coaching at Floyd Consulting, joins us to discuss the top three hiring challenges facing leaders today and how to overcome them with practical strategies. Drawing from years of coaching experience and inspired by Matthew Kelly’s book, “The Culture Solution”, Tony offers actionable tips for sourcing great candidates, creating a disciplined hiring process, and clarifying the specific roles and contributions needed to build a successful team. In this episode, you’ll discover:
Things to listen for: (00:00) Intro (00:35) Challenges in finding qualified candidates (02:46) Strategies to build a strong candidate pool (07:12) Steps to a disciplined hiring process (12:07) Defining clear roles vs. broad job descriptions (13:50) How clarity helps with sourcing talent (17:51) Why onboarding and retention drive team success Resources: Connect with the Guest: Connect with the Host & Floyd Coaching:
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| 28 Feb 2023 | Quiet Quitting Isn’t New, Neither is the Solution | 00:28:55 | |
“The quick answer to quiet quitting is loud firing.” Tony Ferraro, Senior Executive Coach and Director of Training Services at Floyd Consulting, says that with a smile because he doesn’t want you to simply start handing out pink slips. He sees quiet quitting as a symptom of a deeper problem, and it’s largely up to the leaders of a company to figure out where they went wrong. In this episode, Kate Volman and Tony discuss the disconnects between employer and employee that lead to them phoning it in at work. Along the way, they dive deep on the importance of aligning an organization’s mission to that of the people within it and why role descriptions are so critical to supporting growth. Listen in to learn how to help employees understand how their work will help them achieve their dreams, so they buy in and show up with their A-game. In this episode, you’ll learn:
Things to Listen for: [01:27] Unwavering stats around disengagement [06:44] Focusing on growing your people [15:46] Why mission has to be king [16:38] Role descriptions that stretch employees [24:47] What would solve for 75% of quiet quitting Resources: Connect with the Guests: Connect with the Host & Floyd Coaching:
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| 01 Apr 2025 | The Power of Employee Recognition featuring Aaron Johnson | 00:24:33 | |
“Sometimes the greatest memory an employee might have in their career is receiving direct recognition from a C-level employee or a leader in an organization.” In this episode of Lead with Culture, Aaron Johnson, Culture Advocate at Bucketlist Rewards and Recognition, joins Kate Volman to discuss the powerful role of recognition in creating a dynamic culture and retaining top talent. Aaron explains how personalized rewards and real-time appreciation make employees feel truly valued, whether they work on-site, remotely, or across multiple locations. He also shares strategies for gathering the right data, tailoring rewards to each person’s life stage, and ensuring leadership sets the tone by actively participating in the recognition process. In this episode, you’ll discover:
Invest in a coach to achieve your dreams: https://www.floydcoaching.com/ Discover how to implement The Dream Manager Program: https://www.thedreammanager.com/ Invest in a coach to achieve your dreams: https://www.floydcoaching.com/ Discover how to implement The Dream Manager Program: https://www.thedreammanager.com/ Things to listen for: (00:00) Intro (01:01) Meet Aaron Johnson: culture advocate (01:10) The Bucket List Rewards program (03:16) The impact of recognition on employees (04:47) Challenges in employee recognition (07:32) Personalized rewards and employee surveys (09:56) Retention and engagement strategies (11:36) Remote work and communication tools (13:09) Creative recognition ideas (13:21) Leadership involvement in recognition (14:14) The Dream Manager Program (14:53) Identifying key roles in recognition (15:19) Successful recognition practices (20:42) Implementing recognition programs Resources: Connect with the Guest Connect with the Host & Floyd Coaching: | |||
| 19 Dec 2023 | How to Avoid the Emotional Leadership Trap | 00:17:16 | |
"Sometimes your emotions prevent you from doing the right thing, and sometimes they allow you to do the wrong thing.” In this episode, we are joined by Tony Ferraro, Senior Executive Coach and Director of Training Services at Floyd Consulting, to share a critical leadership trap to look out for. Listen in as we discuss how emotions can steer leaders astray and cause them to react in ways that don’t align with their mission and goals. Tony shares insights on how leaders can take control of their emotions, become confident in their decisions, and highlights the role coaches play in helping avoid emotional stumbling blocks. In this episode, you’ll learn:
Things to listen for: [01:02] Emotional traps and their impact on leadership [05:28] If you made the right decision, move on [07:41] Identify all the variables, but don’t let your mind make fake ones [09:31] You can only step in so many traps [13:05] The power of journaling emotions Resources: Connect with the Guest: Connect with the Host & Floyd Coaching:
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| 20 Feb 2024 | 10 Tips for Living a More Creative Life | 00:06:44 | |
"Creativity isn't about inventing something out of thin air. It's about connecting existing ideas in different and unique ways.” In this solo episode of Lead with Culture, CEO of Floyd Consulting and host Kate Volman explores 10 ways to live a more fulfilling and creative life. As a leader, it's crucial to inspire creativity and innovation among your team members to foster engagement and drive the company's success. From taking walks to embracing boredom and saying yes to new adventures, Kate shares insightful tips to ignite the imagination. In this episode, you’ll learn:
Things to listen for: [00:51] Boredom is a goldmine for creativity [03:06] The power of having an idea journal [05:32] Stepping out of your comfort zone opens up doors for creativity [06:05] Take baby steps towards creativity Resources: Connect with the Host & Floyd Coaching:
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| 06 Jun 2023 | How to Launch The Dream Manager Program Strategically with Tory Merhar, Dream Manager at Lutheran Social Service of Minnesota | 00:27:07 | |
“Engaging your employees as a person changes the dynamic. It's a magical thing.” How do you implement the Dream Manager program when people are skeptical about it? In this episode, Tory Merhar, Associate Vice President of Services for Lutheran Social Service of Minnesota (LSS), talks about her strategies for implementing the Dream Manager program that you can try for your organization. Along the way, she shares employee feedback and heartwarming stories of the program's impact on people. In this episode, you’ll learn:
Things to listen for: [7:26] Implementing the Dream Manager program to large organization [11:33] A tip for new Dream Managers [12:35] Survey results after six months of the Dream Manager program [18:50] Discerning if the Dream Manager program is for you [22:17] An inspiring story of a dreamer at LSS Resources: Connect with the Guest: Connect with the Host & Floyd Coaching:
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| 20 Dec 2022 | Introducing Lead with Culture | 00:01:13 | |
A company can only become the best version of itself to the extent that its people are becoming better versions of themselves. What’s the key to making that happen? Building dynamic cultures so people love coming to work and accomplishing great things together. Hosted by Kate Volman, CEO of Floyd Coaching, Lead with Culture is a show dedicated to exploring how great leaders create workplaces where people can thrive both personally and professionally. Conversations are inspired by Matthew Kelly's bestselling books The Dream Manager, The Culture Solution, and Off Balance. Guests include incredible leaders as well as Floyd executive coaches sharing stories and providing insights into real strategies used to attract and retain great talent, execute effectively, become better coaches, build teams and grow businesses. Whether you're a CEO, HR executive, manager, or simply part of a team, this show will help you become a better leader. | |||
| 25 Mar 2025 | Building a Purpose-Driven Workplace featuring Patty Croom | 00:29:02 | |
“As soon as you start dreaming and you complete a dream, that's a win. And you can build off of that and you can start seeking out more dreams that you want to achieve. In this episode of Lead with Culture, Patty Croom, Human Resources Director at Lehan Drugs, returns to share how The Dream Manager Program continues to shape their workplace two years after implementation. With nearly half of employees participating, the program has strengthened engagement, personal growth, and company culture. Patty highlights Certified Dream Manager Jenelle Robers’ role in creating a supportive environment where employees achieve both big and small wins. She also reflects on her own journey of writing and publishing a book, an experience that brought both challenge and inspiration. In this episode, you’ll discover:
Invest in a coach to achieve your dream: https://www.floydcoaching.com/ Things to listen for: (00:00) Intro (01:31) The impact of The Dream Manager program (04:22) Jenelle's role and contributions (07:19) Measuring the ROI of the program (14:55) Patty's personal dream journey (16:20) The experience of publishing a book (18:32) The emotional impact of sharing stories (21:54) Highlighting dreamers at Lehan Drugs (27:19) The gift of coaching Discover how to implement The Dream Manager Program: https://www.thedreammanager.com/ Invest in a coach to achieve your dreams: https://www.floydcoaching.com/ Resources: Connect with the Guest Connect with the Host & Floyd Coaching: | |||
| 04 Jul 2023 | The Real Impact of Coaching on Your Culture with Alex Sharpe, President and CEO of Signature Travel Network | 00:30:09 | |
“When your people know that you care about them and their development that says a lot about who you are and the kind of company you're trying to build.” Alex Sharpe, President and CEO of Signature Travel Network, was able to grow his business by 75% during the COVID-19 pandemic. How? By serving others first. That philosophy not only helped the company thrive in a time when no one was traveling, but also cultivated a workplace that was one of the best in the state. In this episode, Alex highlights the impact that serving his clients and employees first had on the culture of the business. Along the way, you’ll learn how coaching has helped Alex as a leader and how he measures the ROI of coaching. In this episode, you’ll learn:
Things to listen for: [4:27] Leadership lessons from the time of COVID [12:36] How coaches benefit businesses and leaders [16:43] The lasting impact of a positive culture [17:54] Measuring the ROI of coaching [25:08] Advice for leaders who have never tried coaching Resources: Connect with the Guest: Connect with the Host & Floyd Coaching:
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| 31 Jan 2023 | Company Culture Revolution: Talking Dream Manager and Employee Engagement with Origin Bank’s Lonnie Scarborough | 00:29:37 | |
“You're doing yourself, your company, and your employees a disservice if you aren't doing more to know them better and find out what keeps them awake at night.” Lonnie Scarborough has been in the banking industry for over 31 years. His role today, Chief Dream Manager and Talent Development Officer at Origin Bank, is by far his most fulfilling. In this episode, Kate Volman talks with Lonnie shares employee stories to illuatrate Origin Bank’s Dream Manager program. As a champion of the program, Lonnie starts by challenging the company to see employees as whole people so they feel comfortable talking about their lives in an unbiased and confidential environment. and Lonnie’s business leaders positioning from seeing employees as a whole person and allowing them to talk about their lives in an unbiased, confidential environment. Listen in to how Lonnie’s approach has lead to the creation of an award-winning workplace environment. In this episode, you’ll learn:
Things to Listen for: [01:11] Getting intentional about culture [03:28] Origin Bank’s Dream Manager Program [06:23] The importance of trust and confidentiality [08:40] Dream Manager metrics and how it helps the bottom line [14:20] Increasing employee engagement through the program [24:22] Becoming an award-winning workplace environment [26:19] Final thoughts from Lonnie [28:11] Final thoughts from Kate Resources: Floyd Coaching - https://www.floydconsulting.com/ The Dream Manager Program - https://www.thedreammanager.com/ The Culture Assessment - https://www.floydconsulting.com/culture Matthew Kelly’s Books - https://www.floydconsulting.com/books Floyd Coaching’s Blog - https://www.floydconsulting.com/blog Connect with the Guest: LinkedIn Lonnie Scarborough - https://www.linkedin.com/in/lonniethedreammanager/ LinkedIn Origin Bank - https://www.linkedin.com/company/origin-bank/ Connect with the Host & Floyd Coaching: Kate Volman’s LinkedIn - https://www.linkedin.com/in/katevolman/ Floyd Coaching on LinkedIn - https://www.linkedin.com/company/floyd-consulting/ | |||
| 06 May 2025 | Building a $300M Company by Putting People First featuring Tommy Mello | 00:22:13 | |
“The Dream Manager will be a program we do forever.” In this episode, Tommy Mello, owner of A1 Garage Door Service, joins Tony Ferraro for a special on-the-road edition of Lead with Culture. From $50,000 in debt to building a $300M business, Tommy shares the hard-earned lessons that helped him transform his company—and his people. He dives into why culture must be intentional, how systems empower personal growth, and why The Dream Manager program is now a non-negotiable at A1 Garage. Whether you’re leading a home service team or scaling any people-first business, this episode is a roadmap to sustainable impact. In this episode, you’ll discover:
Things to listen for: (00:00) Intro (00:37) Meet Tommy Mello (02:06) Defining a winning culture (03:52) Challenges and growth (07:53) Implementing The Dream Manager Program (09:54) Impact of The Dream Manager Program (13:32) The importance of systems and decisiveness (19:16) Tommy's big dream Invest in a coach to achieve your dreams: https://www.floydcoaching.com/ Discover how to implement The Dream Manager Program: https://www.thedreammanager.com/ Resources: Connect with the Guest Connect with the Host & Floyd Coaching:
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| 15 Aug 2023 | How to Eliminate the Expectations Gap featuring Matthew Kelly | 00:11:21 | |
“The hardest expectations to manage are the ones you don't know about.” In this episode featuring Matthew Kelly, Founder of Floyd Consulting and author of The Culture Solution along with other best-selling books, we dive deep into an essential principle of building a dynamic culture. Join us as we explore the power of clear expectations and the impact they have on your ability to coach and engage your team. As business leaders, we often face challenges when it comes to effectively coaching our people. How do we know what actions to take? How can we improve our ability to guide and inspire? The answer lies in the often-overlooked practice of setting and communicating clear expectations. Discover how a lack of expectations can create an "expectations gap" that undermines trust, breeds frustration, and limits growth. Learn the art of clarifying expectations in your relationships, both in the workplace and at home. Understand why leaders must ensure that their team knows what is expected of them, fostering a more harmonious and productive environment. Tune in now and unlock the secrets to becoming a better leader, as we lead with culture and build stronger, more impactful organizations. In this episode, you’ll learn:
Things to listen for: [01:03] The fifth immutable principle of a dynamic culture [05:29] The hardest expectations to manage [07:48] Reducing anxiety and stress through clarity [08:33] Focusing on the outcome not the details Resources: Connect with the Host & Floyd Coaching:
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| 05 Nov 2024 | Stop Self-Sabotage and Take Control of Your Life featuring Matthew Kelly | 00:10:30 | |
“You cannot become the best version of yourself unless you wake up every morning ready to slay resistance. Resistance stands between you and happiness.” In this episode of Lead with Culture, Matthew Kelly, Founder of Floyd Consulting and author of several best-selling books, outlines four key strategies to overcome resistance: managing stress, abolishing 'if only' thinking, owning our feelings, and developing a grounding habit. Host Kate Volman builds on these insights, further exploring how recognizing self-sabotaging patterns can inspire routines that support our dreams and guide us toward becoming our best selves. In this episode, you’ll discover:
Things to listen for: (00:00) Intro (02:25) Four strategies to overcome resistance (03:15) Reflecting on personal resistance (06:24) The power of grounding habits (08:36) Identifying areas of self-sabotage Resources: Connect with the Host & Floyd Coaching: | |||
| 17 Dec 2024 | How Supporting Dreams Builds a Happier and More Fulfilling Workplace featuring Lonnie Scarborough | 00:30:53 | |
“Your company can only be the best version of itself to the extent that the people inside your company are becoming better versions of themselves. That's just the truth.” In this episode of Lead with Culture, Lonnie Scarborough, Chief Dream Manager and Talent Development Officer at Origin Bank, shares how the Dream Manager Program has become a cornerstone of their organizational success. Lonnie explores the ripple effects of the Dream Manager Program, from inspiring personal growth to redefining the company’s vision. He also shares practical examples of how to measure the program’s impact on engagement, retention, and overall success. Through powerful stories and real-life insights, Lonnie invites us to reflect on how connecting dreams with work can create lasting results for both people and organizations. In this episode, you’ll discover:
Things to listen for: (00:00) Intro (02:04) Changing the company’s vision through dreams (06:35) How the program shifts team mindsets (10:02) Breaking stagnation with action and support (14:31) Becoming the best version of yourself (20:35) Measuring success and ROI of the program (23:26) Defining culture through beliefs and personality Resources: Connect with the Lonnie: Connect with the Host & Floyd Coaching:
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| 02 May 2023 | Scaling Business Success Through a Dynamic Culture with Ryan Boylston, CEO and Founder of 2TON | 00:35:10 | |
“It’s no longer a culture I’m building for the company. It’s a culture the company is building for the company.” Ryan Boylston, CEO and Founder of 2TON, spent years carefully cultivating a trust-based culture at his company. But as the business grew, he realised he needed to take a step back and allow teams to evolve the culture themselves. In this episode, Ryan shares his insights on the importance of trust, equality, and shared goals in developing a dynamic company culture. Listen in to hear what you can do to hire based on culture fit and why strategies such as that allow the workplace to develop itself. In this episode, you’ll learn:
Things to Listen for: [05:29] Finding the right talent [13:07] The importance of transferring the ownership of culture [21:57] The challenges of building a successful business [26:43] Analyzing the evolution of contemporary office culture [34:11] Keeping culture intentional as a leader [35:50] Ryan’s superpower Resources: Connect with the Guest: Connect with the Host & Floyd Coaching:
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| 09 May 2023 | Best Strategies to Attract and Retain World-Class Talent with Glenn Lundy, President of 800% Elite Automotive Club | 00:36:21 | |
“We've created a culture in society where we think people are going to go work for the highest bidder, but that's not what it's all about. It's about creating an environment where people can chase their dreams and live fulfilled lives.” Glenn Lundy, President and CEO of 800% Elite Automotive Club, doesn’t tell his team what to do. Instead, he’s built a world-class company culture where each member is driven to become their best selves in the seven pillars of life: faith, fitness, family, finances, friends, career, and self. In this episode, Glenn discusses his empowering leadership style, encouraging freedom and autonomy at work and being results-oriented. Along the way, he touches on the struggles that most leaders face in cultivating their business culture, finding the right people for the job, and how you can inspire those around you. In this episode, you’ll learn
Things to Listen For [10:16] What it means to live an 800% life [19:54] Why ego holds some leaders back [22:10] Words leaders aren’t saying enough [25:16] Why leaders can’t find good people [25:56] Surprises around business building Resources Connect with the Guest Connect with the Host & Floyd Coaching:
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| 17 Oct 2023 | Feeling Left Behind in Life? Five Ways to Get on Track | 00:11:09 | |
“When we're feeling left behind, we're focused on all the things haven't done and we forget about all the incredible things we have done.” It’s easy to look at people who, on the outside, seem to have life figured out. They’ve got the car, the house, and the money. But believe it or not, it’s liekly they often feel like they’re lagging behind. It’s something everyone feels, especially now that we’re all sharing snippets of our lives online. In this episode, our host Kate Volman discusses five ways you can overcome the feeling that you’re behind in life. Listen in and discover you already have so much to be grateful for and that you deserve to celebrate the progress you’ve made. In this episode, you’ll learn:
Things to listen for: [00:20] Everyone feels left behind at some point [02:02] Creating your victory vault [04:37] Documenting your dream life [05:24] Identifying the gaps between today and your dream life Resources: Connect with the Host & Floyd Coaching:
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| 16 Jan 2024 | The BRAVE Formula: How to Fear Less and Take More Action | 00:09:04 | |
"Believe in your dreams, remember your why, hold yourself accountable, venture outside your comfort zone, and engage in your creativity - that is the brave formula to start fearing less and start taking action on your dreams.” In this episode, CEO of Floyd Consulting and host Kate Volman takes it solo. She shares with you the BRAVE Formula: a powerful method to conquer fear and take bold action towards your goals. Through practical advice, Kate shares insights on how business leaders can learn to Believe in their dreams, Remember their ‘why,’ be Accountable for their actions, Venture outside their comfort zone, and Engage in their creativity. Tune in to discover how to gain the confidence to hold yourself accountable to lead with courage and purpose. In this episode, you’ll learn:
Things to listen for: [01:06] Believe in your dreams [02:26] Remember your ‘why’ [03:32] Accountability is key, build a structure for it [05:27] Venture outside your comfort zone [06:57] Engage in your creativity Resources: Connect with the Host & Floyd Coaching:
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| 14 Jan 2025 | Living Your Best Fourth Quarter featuring Michele Marquis | 00:29:35 | |
“What matters most becomes your ‘yes’, and everything else becomes a ‘no’.” In this episode of Lead with Culture, Michele Marquis, Senior Executive Coach at Floyd Consulting, shares how to approach the fourth quarter of life with intention, joy, and purpose. Drawing from Matthew Kelly’s workbook, The Fourth Quarter of Your Life, Michele shares her insights into helping clients reflect on their past, identify what brings them joy, and plan for a meaningful future. In this episode, you’ll discover:
Things to listen for: (00:00) Intro (00:25) Understanding the “fourth quarter of life” (02:58) Reflection: A key to uncovering joy and purpose (07:42) Addressing regrets and redefining your future (13:23) Perspective: Creating a 5-to-25-year plan (18:42) Intention: Setting boundaries and focusing on priorities Resources:
Connect with Michele: Connect with the Host & Floyd Coaching:
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| 25 Feb 2025 | Building a Culture of Dreamers at Work featuring Travis Snyder | 00:28:21 | |
“We want people that are dreaming even before they get to our company. That way, they seamlessly fit into our culture.” In this episode of Lead with Culture, Travis Snyder, Dream Manager at A1 Garage, shares how The Dream Manager program is transforming workplaces by helping employees set and achieve meaningful goals. With experience leading the program at two different organizations, Travis discusses how fostering a “culture of dreams” fuels engagement, retention, and personal growth. From financial freedom to career advancement, the impact is undeniable. In this episode, you’ll discover:
Invest in a coach to achieve your dream: https://www.floydcoaching.com/ Things to listen for: (00:00) Intro (01:46) Differences in implementing the Dream Manager program (03:11) Scaling the Dream Manager program for larger teams (07:42) Creating a culture of dreaming in the workplace (10:40) The ripple effect of dreaming and its impact on others (14:44) Reframing self-limiting beliefs and overcoming roadblocks (15:52) The role of accountability partners in achieving dreams (16:33) Key success stories and program milestones (20:27) The impact of the Dream Manager program on retention and engagement Discover how to implement The Dream Manager Program: https://www.thedreammanager.com/ Invest in a coach to achieve your dreams: https://www.floydcoaching.com/ Resources: Connect with the Guest: Connect with the Host & Floyd Coaching: | |||
| 30 Jan 2024 | Manage Your Energy to Achieve Your Dreams featuring Matthew Kelly | 00:11:55 | |
"There are 24 hours in a day, nobody gets more, nobody gets less. You don't need more time. You need more energy.” Energy is our most valuable resource and it’s how we utilize our energy that sets us apart. In this episode featuring Matthew Kelly, Founder of Floyd Consulting and author of several best-selling books, we bust the myth that time is our most valuable resource. Listen in to hear how energy plays a vital role in achieving dreams and pick up practical advice and engaging exercises for identifying energy enhancers and drainers in our lives. In this episode, you’ll learn:
Things to listen for: [02:07] 5 ways to increase your energy levels [04:10] Maximize energy to pursue dreams and manage them effectively [08:02] Identify and avoid energy-draining people, places, and activities [10:29] Create a list of energy drainers and energy givers Resources: Connect with the Guest: Connect with the Host & Floyd Coaching:
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| 08 Apr 2025 | Embracing the Gift of Slowing Down to the Speed of Joy | 00:10:53 | |
“True leisure is a condition of the soul, not the absence of work.” In this special episode of Lead with Culture, host Kate Volman invites us to reflect on the life-changing message in Matthew Kelly’s book Slowing Down to the Speed of Joy. Drawing from the book’s powerful themes, Kate explores why so many leaders struggle with rest, what real leisure looks like, and how embracing stillness can lead to a more joyful, human way of living. In this episode, you’ll discover:
Invest in a coach to achieve your dreams: https://www.floydcoaching.com/ Discover how to implement The Dream Manager Program: https://www.thedreammanager.com/ Things to listen for: (00:00) Intro (01:00) “Slowing down to the speed of joy isn’t just a book, it’s a way of life” (03:00) “Leisure teaches us to become a person oriented toward the whole of reality” (04:00) Why we’re bad at leisure (05:00) What leisure actually looks like for you (06:00) “Work is easier than leisure” (07:00) Joy as a source of energy (08:00) “Leisure requires that we learn to do nothing” (09:00) Two questions to help you slow down Resources: Connect with the Host & Floyd Coaching:
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| 03 Dec 2024 | Three Energy Boosters to Spark Motivation and Inspire Action | 00:04:46 | |
“I know it's not always easy because sometimes we're waiting for the perfect time, we're waiting to feel like doing something. But guess what? We don't always feel like doing something.” In this mini episode of Lead with Culture, host Kate Volman shares how to recharge our energy and focus on what truly matters. She emphasizes that energy, along with time, is one of the biggest factors in pursuing our goals and provides three straightforward strategies to get energized fast. Through relatable examples and practical advice, Kate explains how movement, connecting with creative friends, and simply starting can help you overcome procrastination and be more productive. In this episode, you’ll discover:
Things to listen for: (00:00) Intro (00:54) Tip 1: Get moving (01:24) Tip 2: Call your creative friends (02:18) Tip 3: Just start (04:25) Boost your energy to pursue your dreams Resources: Connect with the Host & Floyd Coaching:
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| 08 Oct 2024 | The Art of Branding, Rebranding, and Embracing AI in Your Business featuring Mark Drager | 00:46:53 | |
"The truth is that any time that you are hoping to get a message in front of someone and persuade them in some way, that touches your brand." In this episode of Lead with Culture, Mark Drager, CEO of SalesLoop, takes us beyond the basics of branding to explore what truly defines a brand. It’s not just about logos or visuals, it’s about how your company shows up, communicates, and creates emotional connections. Mark shares practical strategies for effective rebranding, and gives us tips on how to maintain consistency and impact throughout the process. He also shares his thoughts on using AI in your business, and encourages us to embrace its potential without hesitation. In this episode, you’ll discover:
Things to listen for: (00:00) Intro (02:09) Why companies should care about having a strong brand in the marketplace (06:07) Differentiating branding from culture (07:29) What makes a good brand (17:01) How to rebrand a non-profit (30:26) How AI has impacted branding beyond logos and taglines Resources: Connect with the Host & Floyd Coaching:
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| 24 Jan 2023 | Creating a Dream Culture with Suter Company’s Chris DeVlieger | 00:19:34 | |
"We love the people that work for us, so why wouldn't we want to help them achieve their dreams, personally and professionally, to be the best versions of themselves?” Chris DeVlieger is a passionate HR professional with over three decades of experience in building great company cultures. Just over five years ago, she implemented Matthew Kelly’s The Dream Manager Program at food manufacturer, The Suter Company and her stories of employee impact are truly inspiring. In this episode, Chris talks about becoming a certified Dream Manager, how she has implemented the program, and how she measures ROI. Listen in for more on culture intentionality and employee encouragement for honest and open conversations - all leading to positivity and loyalty in the workplace. In this episode, you will learn the following:
Things to Listen for: [01:45] The importance of culture [03:29] Discovering The Dream Manager Program [08:23] Creating space for employees to be open and honest [14:21] Measuring the ROI of the Dream Manager Program [17:03] Advice to leaders looking to incorporate The Dream Manager Program [19:32] Final thoughts from Kate Resources: Floyd Coaching - https://www.floydconsulting.com/ The Dream Manager Program - https://www.thedreammanager.com/ The Culture Assessment - https://www.floydconsulting.com/culture Matthew Kelly’s Books - https://www.floydconsulting.com/books Floyd Coaching’s Blog - https://www.floydconsulting.com/blog Connect with the Guest: LinkedIn - https://www.linkedin.com/in/christine-devlieger-69106623/ The Suter Company Inc. - https://www.linkedin.com/company/the-suter-company-inc/ Connect with the Host & Floyd Coaching: Kate Volman’s LinkedIn - https://www.linkedin.com/in/katevolman/ Floyd Coaching on LinkedIn - https://www.linkedin.com/company/floyd-consulting/ Floyd Consulting on Facebook - https://www.facebook.com/floydconsulting/ Floyd Consulting on Twitter - https://twitter.com/floydconsulting?lang=en | |||
| 14 Feb 2023 | Becoming a “Best Place to Work” with Travis Snyder, Dream Manager at TrueScripts Management Services | 00:21:48 | |
“We want people to feel comfortable being themselves, and we want them to know how invested we are in them.” Travis Snyder has a mission: to take care of TrueScripts’ employees and make sure they feel valued and cared for. In this episode, Kate Volman talks with Travis about his role as Dream Manager at TrueScripts and how through the program, he has been able to help fund dreams of mission trips, publishing books, and even a first vacation for an employee's brother. As a full-time Dream Manager, Travis can attest to the program's impact and knows it played a large part in TrueScripts being named the best place to work in Indiana for medium-sized companies in 2022. Listen in for more on how Travis has been able to make dreams come true and create a lasting impact on countless lives. In this episode, you will learn the following:
Things to Listen for: [03:58] The uniqueness of having a full-time Dream Manager on staff [06:24] TrueScripts’ Dreamstorm outcomes [07:54] The ROI of the Dream Manager program [12:29] Empowering employees and making them feel valued [16:20] What Travis is most proud of accomplishing over the past year [21:05] Final thoughts from Kate Resources: Floyd Coaching - https://www.floydconsulting.com/ The Dream Manager Program - https://www.thedreammanager.com/ The Culture Assessment - https://www.floydconsulting.com/culture Matthew Kelly’s Books - https://www.floydconsulting.com/books Floyd Coaching’s Blog - https://www.floydconsulting.com/blog Connect with the Guest: LinkedIn Travis Snyder - https://www.linkedin.com/in/travis-snyder/ LinkedIn TrueScripts - https://www.linkedin.com/company/truescripts/ Connect with the Host & Floyd Coaching: Kate Volman’s LinkedIn - https://www.linkedin.com/in/katevolman/ Floyd Coaching on LinkedIn - https://www.linkedin.com/company/floyd-consulting/ Floyd Consulting on Facebook - https://www.facebook.com/floydconsulting/ Floyd Consulting on Twitter - https://twitter.com/floydconsulting?lang=en Floyd Consulting on YouTube - | |||
| 23 Jul 2024 | Micro Steps to Macro Success featuring Joe Ciccarone | 00:39:01 | |
"Instead of scrolling for an hour a day, scroll for a half hour and do something for you for a half hour. Lift the weights, write the blog post, learn to do the podcast, read a book.” In this episode of Lead with Culture, host Kate Volman is joined by Joe Ciccarone, District Sales Manager at AbbVie and host of the “Built not Born” podcast, to discuss how he transformed his career, taught himself sales, and built a successful podcast with just a MacBook Air and a wired microphone. In their conversation, Joe shares how podcasting not only grew his audience to thousands but also honed his skills in sales and empathy, the diverse paths to success taken by business leaders, and the power of reading, micro steps to achieve goals, and persevering through challenges. In this episode, you’ll discover:
Things to listen for: [04:54] Podcasts offer valuable insights from professionals [08:59] Constantly strive to learn, grow, and apply knowledge [13:21] Building following by serving ten people consistently [22:45] People make excuses to avoid challenges [30:32] Reading history prevents repeating mistakes, avoiding losses [33:08] Book on persevering through challenges to success [37:30] Podcasting fosters diverse conversations Resources: Connect with the Host & Floyd Coaching:
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| 31 Oct 2023 | Turn Busy into Blessed featuring Matthew Kelly | 00:15:03 | |
“If busy was a person, would you hang out with it every day? Of course you wouldn't!” Feeling overwhelmed with a never-ending to-do list? In this episode featuring Matthew Kelly, Founder of Floyd Consulting and author of many best-selling books, you’ll discover powerful strategies to prioritize, declutter your mind, and conquer the chaos. We explore the difference between being busy and being productive, and how our mindset affects our ability to feel satisfied and accomplished in our work. Listen in for practical tips for leaders who want to take control of their calendars and focus on what truly matters, ultimately leading to a more productive and fulfilling work life. In this episode, you’ll learn:
Things to listen for: [00:59] Shifting your mindset to feel more satisfied at work. [06:38] The prioritize and tackle approach [13:42] How to focus on essential tasks Resources: Connect with the Host & Floyd Coaching:
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| 31 Dec 2024 | 2024 Highlights: Reflections on Personal and Professional Growth | 00:21:39 | |
"An organization can only be the best version of itself to the extent that its people are becoming better versions of themselves." In this special episode of Lead with Culture, host Kate Volman takes us through a reflective journey of the past year, discussing the most impactful insights from conversations with exceptional leaders and Dream Managers. From fostering self-awareness to building empowered teams, Kate highlights how leaders and teams can thrive by embracing discomfort and working toward becoming the best version of themselves. In this episode, you’ll discover:
Things to listen for: (00:00) Intro (01:11) The Floyd Philosophy (02:59) Investing in employees (04:47) Reflecting on goals and satisfaction (05:54) Cultivating a dynamic culture (08:10) Overcoming challenges with creativity and resourcefulness (11:49) Embracing purpose and patience (13:59) Delegating tasks and focusing on strengths (16:34) Discomfort drives change and inspires growth Resources: Connect with the Host & Floyd Coaching:
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| 23 Apr 2024 | The Key to Mastering Your HR Process featuring Doug Murphy | 00:38:23 | |
“We need to make sure that we're not hiring just three HR people in general. Because if you hire three people, but they all have the same skill sets and expertise, you're missing a big piece of the puzzle.” In this episode, Kate is joined by Doug Murphy, Director of Sales at PuzzleHR, who has a passion for transforming the world of HR. Throughout their discussion, Doug shares the strategic importance of investing in HR processes, leadership development, and building a solid foundation for long-term growth and employee retention. He also explores the challenges faced by HR leaders in today's environment, including the need to balance administrative and strategic tasks, the importance of performance management, and making business decisions based on employee feedback and data analysis. In this episode, you’ll discover:
Things to listen for: [07:00] The disconnect between senior leadership and HR [11:40] Outsource leadership development training for HR skills [18:04] HR roles need defining and proper coordination [20:35] Innovative survey methods yield valuable business insights [23:25] Invest in an HR team to support people [28:00] Create an efficient onboarding process for new employees [38:15] Find value, have open dialogue, and make progress Resources:
Connect with the Guest: Connect with the Host & Floyd Coaching:
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| 24 Jan 2023 | Going from Good to Great Company Culture with Arron Price, COO of Financial Independence Group | 00:39:11 | |
"Every new person that comes on doesn't just become part of our culture, they drive the culture forward.” Arron Price, Chief Operating Officer at Financial Independence Group (FIG Marketing), is passionate about people development and culture. Host Kate Volman talks to Arron In this episode Arron shares how he helped take FIG’s culture from good to great. Listen in to learn strategies for creating a more transparent and intentional workplace environment by bringing employees into the conversation, redefining the mission and vision, and hiring the right people for the right seats. In this episode, you will learn the following:
Things to Listen for: [02:05] Overcoming serious roadblocks to building culture [07:29] What it takes to be great [13:03] Hiring and firing within the mindset of culture [16:14] Measuring success of culture [19:07] The starting point with building company culture [26:25] Biggest surprises Arron has seen in building culture at FIG [29:59] Why leaders need to be natural coaches [34:34] One tip for leaders to take action right now [37:00] Key takeaways from Kate Resources: Floyd Coaching - https://www.floydconsulting.com/ The Culture Assessment - https://www.floydconsulting.com/culture Matthew Kelly’s Books - https://www.floydconsulting.com/books Floyd Coaching’s Blog - https://www.floydconsulting.com/blog Connect with the Guest: LinkedIn - https://www.linkedin.com/in/arron-price-2385016b/ FIG Marketing LinkedIn - https://www.linkedin.com/company/financialindependencegroupinc/ FIG Marketing Twitter - https://twitter.com/figmarketing FIG Marketing Instagram - https://www.instagram.com/figmarketing/ Connect with the Host & Floyd Coaching: Kate Volman’s LinkedIn - https://www.linkedin.com/in/katevolman/ Floyd Coaching on LinkedIn - https://www.linkedin.com/company/floyd-consulting/ Floyd Consulting on Facebook - https://www.facebook.com/floydconsulting/ Floyd Consulting on Twitter - https://twitter.com/floydconsulting?lang=en | |||
| 30 Jul 2024 | Fourth Quarter Coaching and Crafting a Life of Purpose featuring Michele Marquis | 00:26:51 | |
"This is how it always has been. It's being able to let that go and saying, okay, that's what was, but this is what I want it to be." In this episode of Lead with Culture, host Kate Volman is joined by Michele Marquis, Senior Executive Coach at Floyd Consulting, to explore three ways to live intentionally. Inspired by the principles in the "The Fourth Quarter of Your Life" workbook by Matthew Kelly and Allen Hunt, Michele shares her insights on how to align our lives with what truly matters to us. In their conversation, Michele emphasizes the importance of reflecting on our mission, purpose, and what we want to achieve for a fulfilling life without regrets. Through actionable steps, they discuss how to create a life plan that guides our decisions, energy, and time effectively. In this episode, you’ll discover:
Things to listen for: 00:55 Living Intentionally: Insights from Fourth Quarter Coaching 04:31 Developing Clarity for Better Decisions 08:54 Establishing What You Need and Want 17:17 Learning to Say No for a Bigger Yes 24:20 Final Thoughts and Takeaways Resources: Connect with the Host & Floyd Coaching:
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| 28 Jan 2025 | What’s Your One Thing for Success? | 00:25:29 | |
“Pick one thing that aligns with your purpose—it’s the key to lasting success.” In this episode of Lead with Culture, Michele Marquis, Senior Executive Coach at Floyd Consulting, shares how to stay motivated and focused on achieving your dreams, whether it’s a new year’s resolution or a long-term goal. Drawing from their extensive coaching experience, Michele and Kate share practical advice on setting SMART goals, celebrating small wins, and staying accountable. Together, they highlight the importance of self-awareness, grace, and choosing the “one thing” that can create a meaningful ripple effect in your life. In this episode, you’ll discover:
Things to listen for: (00:00) Intro (01:22) Why resolutions often fail (04:31) How to choose the “one thing” (10:40) Gamifying your progress (15:39) Celebrating small wins effectively (17:55) The role of accountability partners (19:22) Giving yourself grace to grow Discover how to implement The Dream Manager Program: https://www.thedreammanager.com/ Invest in a coach to achieve your dreams: https://www.floydcoaching.com/ Resources: Connect with the Guest: Connect with the Host & Floyd Coaching:
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| 01 Oct 2024 | Empower Your Team With The Dream Manager featuring Kellie Zimmet | 00:30:20 | |
“I can't think of one reason not to have a Dream Manager. There's nothing like it out there because it requires commitment. It requires the individual to really change over time.” In this episode of Lead with Culture, Kellie Zimmet, a certified Dream Manager for the Friendly Group, explores the transformative impact of the Dream Manager program. She reveals how this approach helps employees achieve both personal and professional dreams, boosting job satisfaction, improving retention, and enhancing overall workplace well-being. Kellie shares compelling success stories and explains the significant business advantages of implementing the program. She highlights how focusing on employee dreams can reshape company culture, discusses how to measure the program’s ROI, and encourages leaders to consider integrating this powerful tool into their organizations. In this episode, you’ll discover:
Things to listen for: (00:00) How Dream Managers influence leadership choices (02:50) How to Launch the Dream Manager Program (07:10) Onboarding challenges for the Dream Manager program (17:42) Dream management's transformative impact on individuals (18:26) Business benefits of helping people achieve their dreams (22:00) Measuring the ROI of the Dream Manager program Resources: Connect with the Host & Floyd Coaching:
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| 12 Nov 2024 | Shaping Future Leaders Through the Dream Manager Program with Dave Bellis | 00:20:45 | |
“We put in air conditioning units and we fix heating units. But the soft skill is really just understanding your teammates, and it is a huge part of building the culture.” In this episode of Lead with Culture, Dave Bellis, Vice President of Special Projects at HB McClure, shares some tips on building a culture that can help your team members thrive. Dave talks about his transformative journey from participant to preparing to become a Certified Dream Manager himself. He also shares how blending technical skills with the often-overlooked soft skills can create a workplace where people can be their best selves. In this episode, you’ll discover:
Things to listen for: (00:00) Intro (01:44) Getting to know HB McClure (05:11) Creating impact through the Dream Manager Program (07:53) Becoming the best version of yourself through the program (11:26) Lessons in leading a diverse group of people (16:55) Tips for implementing the Dream Manager Program Resources: Connect with the Host & Floyd Coaching:
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| 24 Sep 2024 | Embracing Dissatisfaction as an Invitation for Growth | 00:09:06 | |
"And while it may feel uncomfortable to feel dissatisfied, it can often be a gift. It can be an invitation for us to really hone in on an area of our life that we want to change, that we want to improve, and we have to listen to that dissatisfaction." In this mini episode, host Kate Volman discusses the concept of dissatisfaction and its potential as a catalyst for positive change. Drawing from Matthew's '21 Questions that will Change Your Life,' Kate focuses on how to recognize and respond to feelings of dissatisfaction in various areas of life. She also shares practical steps for transforming dissatisfaction into satisfaction by envisioning desired outcomes and implementing actionable changes. In this episode, you’ll discover:
Things to listen for: (00:00) Understanding dissatisfaction (01:28) Matthew Kelly’s insight on dissatisfaction (02:44) How to take action towards satisfaction (05:33) Applying dissatisfaction in different areas of our lives Resources: Connect with the Host & Floyd Coaching:
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| 26 Nov 2024 | How Listening and Relatability Shape Workplace Culture with Charles Banker | 00:21:32 | |
“We want to move the culture, we want to move the business forward. The biggest differentiator is the ability to listen, relate, and solve problems for your team.” In this episode of Lead with Culture, Charles Banker, President and CEO of Snell Manufacturing, shares his strategies to build a dynamic, people-focused workplace culture. From implementing the Dream Manager Program to achieving an impressive employee retention rate of under 1%, Charles reveals how focusing on listening and relatability has helped Snell Manufacturing thrive, even as it grows through acquisitions. In this episode, you’ll discover:
Things to listen for: (00:00) Intro (01:38) Listening and relatability in leadership (04:11) Snell’s 90-day culture integration strategy (06:59) Building culture to reduce turnover (10:42) Inspiring growth with the Dream Manager program (13:09) Empowering organizations through the Dream Manager program (15:17) Rolling out the Dream Manager program (16:43) Top three skills that leaders need today (18:26) One activity that can help strengthen culture Resources: Connect with the Host & Floyd Coaching:
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| 04 Jun 2024 | Leverage the Six Immutable Principles to Grow During Challenging Times featuring Brian Magliocco | 00:33:54 | |
“We wrote our mission statement and we re-embraced our core values because we can't have our strategy and the rest of our business without our culture first.” In this episode of Lead with Culture, we are joined by Brian Maglicocco, Director of Culture and Business Development at Captivate Exhibits, to share how his company has transformed from the 6 immutable principles of a dynamic culture from Matthew Kelly’s book, The Culture Solution. In our conversation, Brian discusses his company’s strategic integration of mission and values into their hiring process, the impact of creating a Dream Manager program, and how they incorporated a cultural assessment to strengthen their team. In this episode, you’ll discover:
Things to listen for: [05:37] Pandemic led to growth for Brian’s exhibit company [09:42] Enhance culture through successful hiring and teamwork [15:24] Collaboration spurs creativity, fuels productivity, and innovation [17:33] Creating purpose-driven mission statement revolutionizes organizations [22:37] Fear of what others think can hinder growth [25:27] Seek connection with culture managers for support [28:27] Dream managers create a positive impact on organizations [33:00] Identify main culture principles and get personalized coaching Resources: Connect with the Guest: Connect with the Host & Floyd Coaching:
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| 12 Dec 2023 | Five Strategies to Propel Your Professional Growth and Fulfillment | 00:13:49 | |
“You are the leader of your life and your career, so if you really want to grow then take extreme ownership in the work that you're doing.” In this episode, host Kate Volman shares five impactful strategies to help you advance your career. Starting with the importance of defining your career goals in detail, Kate guides listeners through the power of taking extreme ownership, becoming a great communicator, and embracing optimism. Through personal anecdotes and practical advice, Kate's insights will inspire you to take bold and courageous steps in developing your professional path. Tune in to discover how to apply these strategies and start taking the next best step in your career journey. In this episode, you’ll learn:
Things to listen for: [01:24] Define what you want your career to look like [03:29] Ask for what you want [06:31] Take extreme ownership of your life and career [08:42] Become a great communicator [11:30] Be optimistic Resources: Connect with the Host & Floyd Coaching:
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| 25 Apr 2023 | Best Practices for Engaging Your Employees Personally and Professionally | 00:25:30 | |
“If you want people to become more engaged in their work, you have to help them become more engaged in their own lives first.” In this episode, Tony Ferraro, Senior Executive Coach and Director of Training Services at Floyd Consulting, and our host, Kate Volman, dive into some interesting insights from Gallup's 2022 State of the Global Workplace Report. Listen in to hear the impact of investing in employee engagement and the devastating effects of failing to do so. Along the way, you'll gain a deeper understanding of the correlation between life outside of work and employee performance and learn about different opportunities leaders have to engage their teams. In this episode, you’ll learn:
Things to Listen for: [01:29] Stats on employee engagement [04:11] Driving engagement by tapping into employee’s dreams [07:16] How deeply personal lives affect professional lives [12:01] The biggest source of burnout [19:39] How to fuel job satisfaction Resources: Connect with the Guest: Connect with the Host & Floyd Coaching:
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| 24 Jan 2023 | The Six Immutable Principles for a Dynamic Culture | 00:32:35 | |
“Everybody leads somebody in an organization. So everybody's a leader which means culture should be a priority for everyone.” Company culture is not made up of perks like “bring your dog to work day” or sleep pods, but instead, culture includes higher purpose initiatives like vision, values, and beliefs that increase or decrease an organization’s chances of fulfilling its mission. In our premier episode of Lead with Culture, host Kate Volman talks with Floyd Coaching’s Tony Ferraro about what culture is and what isn’t. They discuss the six immutable principles of a dynamic culture that will allow your employees to become better versions of themselves which is the only way your company can become the best version of itself. Listen in to learn what the six principles are and how to kick-start your company culture. In this episode, you’ll learn:
Things to Listen for: [02:11] What culture is not and how the pandemic has changed this perception [05:16] What culture IS according to Matthew Kelly’s The Culture Solution [06:02] Principle One - Make Culture a Priority [09:27] Principle Two - Mission is King [13:14] Principle Three - Over-Communicate the Plan [17:01] Principle Four - Hire with Rigorous Discipline [20:45] Principle Five - Letting People Know what to Expect [25:28] Principle Six - Grow your People by Creating a Coaching Culture [25:52] Coaching vs. managing and the key differences [30:10] Final thoughts from Tony Resources: Floyd Coaching - https://www.floydconsulting.com/ The Culture Assessment - https://www.floydconsulting.com/culture Matthew Kelly’s Books - https://www.floydconsulting.com/books Floyd Coaching’s Blog - https://www.floydconsulting.com/blog Connect with the Guest: LinkedIn - https://www.linkedin.com/in/tonyferraro-floyd/ Connect with the Host & Floyd Coaching: Kate Volman’s LinkedIn - https://www.linkedin.com/in/katevolman/ Floyd Coaching on LinkedIn - https://www.linkedin.com/company/floyd-consulting/ Floyd Consulting on Facebook - https://www.facebook.com/floydconsulting/ Floyd Consulting on Twitter - https://twitter.com/floydconsulting?lang=en | |||
| 19 Sep 2023 | Put Your Growth Mindset to Action | 00:11:17 | |
“How intentional are you about taking action on the things that you’ve learned?” Enriching your mind is essential to growth. But are you actually doing anything with all the knowledge you acquire? So many people feel frustrated about how, despite all the books, podcasts, and talks they’ve consumed, they’re still feeling stuck. In this episode of Lead with Culture, Kate Volman, CEO of Floyd Consulting, poses a challenge: Take that next step. Make a move. It might be uncomfortable, but it’ll be worth it. Listen to discover how falling forward might just be what you lack in your growth journey. In this episode, you’ll learn:
Things to listen for: [02:02] Why failure is both vital and compelling [03:36] The Dream Manager personal rating system [04:50] Kate’s personal story of growth [06:36] Finding areas of your life to grow in [08:41] Kate’s challenge for you Resources: Connect with the Host & Floyd Coaching:
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| 16 Apr 2024 | 5 Ways to Master Your Boundaries featuring Michele Marquis | 00:30:26 | |
“Where are you spending your time? Where do you want to spend your time? What's the level of satisfaction you want to achieve in your life? Setting boundaries will get you there.” In this episode, host Kate Volman is joined by Senior Executive Coach at Floyd Consulting, Michele Marquis, to share 5 ways to master your boundaries for a fulfilling work-life balance. Michele peels back the layers on internal barriers, endearingly referred to as 'gremlins,' which often prevent us from achieving the life we truly desire, the elusive blend of personal and professional life, the art of intentional living, and the necessity of establishing systems for continuous progress. In this episode, you’ll learn:
Things to listen for: [01:26] Leaders are often off balance in their life [05:31] Identify current habits and life choices [07:17] Focus on meaningful life choices [11:13] Cultivate work-life satisfaction [13:45] Identify priorities and avoid scope creep [18:59] Analyze time and energy to maximize productivity [22:57] Self-care and exercise can affect productivity Resources:
Connect with the Guest: Connect with the Host & Floyd Coaching:
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| 11 Mar 2025 | Are You Solving the Wrong Problem? | 00:25:25 | |
“The first solution isn’t always the best one—make sure you’re solving the right problem.” In this episode of Lead with Culture, Tony Ferraro, Director of Coaching at Floyd, joins Kate Volman to explore why leaders and teams often focus on the wrong problems. Too often, instead of uncovering the root cause, they jump straight to solutions that may not address the real issue. So, how can we break this cycle? By asking better questions, challenging assumptions, and avoiding the trap of first-option bias. In this episode, you’ll discover:
Invest in a coach to achieve your dream: https://www.floydcoaching.com/ Things to listen for: (00:00) Intro (01:15) Why most leaders solve the wrong problems (03:45) The ESPN commercial that perfectly explains this issue (07:10) The mistake of assuming the first answer is right (12:20) How great coaches help leaders find the real problem (16:45) The role of process vs. outcome in problem-solving (20:30) Why constraints lead to better solutions Discover how to implement The Dream Manager Program: https://www.thedreammanager.com/ Invest in a coach to achieve your dreams: https://www.floydcoaching.com/ Resources: Connect with the Guest: Connect with the Host & Floyd Coaching:
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| 13 May 2025 | Making the Most Out of Your Fourth Quarter of Life | 00:13:14 | |
“Regrets are the result of neglecting what matters most.” In this inspiring episode of Lead with Culture, host Kate Volman unpacks the wisdom behind The Fourth Quarter of Your Life by Matthew Kelly and Alan Hunt. Whether you’re in your 20s or your bonus years, Kate invites you to reflect on your life’s trajectory, explore how to reduce regrets, and start living with more purpose and intention. Drawing on real stories, timeless virtues, and a powerful 25-year plan, this episode offers a hopeful roadmap to becoming the best version of yourself—no matter where you are on your journey. In this episode, you’ll discover:
Invest in a coach to achieve your dreams: https://www.floydcoaching.com/ Discover how to implement The Dream Manager Program: https://www.thedreammanager.com/ Things to listen for: (00:00) Intro (01:00) What “the fourth quarter of life” actually means (03:00) The biggest regrets shared by hospice nurses (05:00) How to reduce regret through intentional living (06:00) Why the 25-year plan is a game-changer (07:20) The fourth quarter virtue: patience (08:30) Choosing your personal virtue for the next year (09:30) Helping others dream again (10:30) The power of decade thinking (11:45) Taking action before another year flies by (12:45) How coaching can help you hold yourself accountable Resources: Connect with the Host & Floyd Coaching:
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| 07 Nov 2023 | The Art of Leadership: Empathy, Communication, and Culture with Scott Monty | 00:34:30 | |
In this episode, Scott Monty, an expert in leadership and communication, shares his insights on how self-awareness and empathy play a vital role in effective leadership. Throughout the conversation we explore how leaders, whether at big brands or small businesses, face similar challenges that ultimately come down to how well they can relate to and understand people. Scott emphasizes the importance of understanding what motivates your team members, using impactful storytelling to move them, and building a strong, supportive culture within organizations. Listen in for key takeaways around strong communication and cultivating a people-centered culture. In this episode, you’ll learn:
Things to listen for: [03:23] Relating to people and understanding effective communication [08:58] Leaders toxic lack of trust [14:21] Gaining insight and inspiration from a diverse range of ideas [17:53] Leaders' mistakes in communication and persuasion. [24:34] Allowing room for "negative" emotions [26:31] The importance of empathy, kindness, and honesty [29:49] “Solved by walking” Resources: Connect with the Guest: Connect with the Host & Floyd Coaching:
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| 07 Feb 2023 | Measuring Employee Engagement | 00:27:03 | |
“Leaders are so focused on growing their business, but they need to be more focused on growing their people.” A dynamic culture is at the heart of seeing ROI from investing in employee engagement. In this episode, Kate Volman talks with Floyd Senior Executive Coach, Michele Marquis about how companies not only measure employee engagement but empower leaders to do even more for their teams. Michele shares her expert insights on building an environment where employees feel their work makes a difference and their skills are being leveraged. Listen in for ways leaders have seen immediate benefits to prioritizing engagement efforts. In this episode, you’ll learn:
Things to Listen for: [04:49] The importance of culture on employee engagement [07:16] Measuring employee engagement [09:01] The ROI of employee engagement and company expectations [16:07] How employee engagement leads back to dynamic culture [19:58] The impact of employee development programs [22:56] Michele’s thoughts as a Dream Manager [25:21] Final thoughts from Kate Resources: Floyd Coaching - https://www.floydconsulting.com/ The Dream Manager Program - https://www.thedreammanager.com/ The Culture Assessment - https://www.floydconsulting.com/culture Matthew Kelly’s Books - https://www.floydconsulting.com/books Floyd Coaching’s Blog - https://www.floydconsulting.com/blog Connect with the Guest: LinkedIn Michele Marquis - https://www.linkedin.com/in/michele-marquis-9926729/ Connect with the Host & Floyd Coaching: Kate Volman’s LinkedIn - https://www.linkedin.com/in/katevolman/ Floyd Coaching on LinkedIn - https://www.linkedin.com/company/floyd-consulting/ Floyd Consulting on Facebook - https://www.facebook.com/floydconsulting/ Floyd Consulting on Twitter - https://twitter.com/floydconsulting?lang=en Floyd Consulting on YouTube - https://www.youtube.com/user/floydconsultinginc Floyd Consulting on Instagram - https://www.instagram.com/floydconsultinginc/ | |||
| 11 Feb 2025 | Leadership Lessons and Achieving Dreams featuring Andrew Reitmeyer | 00:39:49 | |
“Be the person you needed on your worst day.” In this episode of Lead with Culture, Andrew Reitmeyer, author of Leadership Lessons from Classic Literature: The Odyssey, shares how vulnerability, humility, and trust are the foundations of impactful leadership. Drawing on timeless lessons from The Odyssey and his own leadership journey, Andrew and Kate discuss strategies for adapting your leadership style, fostering meaningful connections, and empowering your team to pursue their dreams. Together, they highlight how embracing mistakes and focusing on servant leadership can transform workplace culture. In this episode, you’ll discover:
Discover how to implement The Dream Manager Program: https://www.thedreammanager.com/ Invest in a coach to achieve your dreams: https://www.floydcoaching.com/ Things to listen for: (00:00) Intro (00:38) The journey to writing a book (02:06) Leadership lessons from The Odyssey (03:35) Impact of the Dream Manager Program (06:33) Why workplace dreams matter (10:05) The writing process and overcoming obstacles (17:03) Why micromanagement fails (23:02) Vulnerability in leadership Resources: Connect with the Guest: Connect with the Host & Floyd Coaching:
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| 14 Nov 2023 | Three Insightful Questions to Improve Efficiency and Satisfaction | 00:13:02 | |
"The questions that we ask, they change our lives. The questions that we ask ourselves and our team members changes our lives and our businesses.” In today's episode, we're diving into how to improve your team's efficiency with three powerful questions. As leaders, it is our responsibility to help our teams grow and ensure they understand and work towards the organization's mission and vision. But dealing with people can be a challenge, which is why we need to leverage the right practices to better understand our team members and how they work. One powerful tool for staying connected is the quarterly performance review. Listen in as we explore the three essential questions to ask during these reviews to uncover valuable insights into your team's thoughts, working styles, and potential bottlenecks. Get ready to transform your team's productivity and satisfaction as we learn how to improve efficiency. In this episode, you’ll learn:
Things to listen for: [02:34] Why you should have quarterly performance reviews [04:40] How do you feel you add the most value to the team? [06:25] What are three things that cause frustration in your role? [09:30] What are your top three objectives over the next three months? Resources: Connect with the Host & Floyd Coaching:
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| 21 Nov 2023 | How to Lead and Engage the New Workforce: Insights on Millennials and Gen Z | 00:24:12 | |
“Gen Z and Millennials really want to know that they’re making a personal contribution, they want to have a connection, and they really want to be coached.” There’s a new workforce in town and their wants and needs are a lot different than past generation’s. In this episode, Jennifer Fonseca, Senior Coach and Trainer at Floyd Consulting, draws on her extensive background in higher education and experience coaching millennials and Gen Zs to share valuable insights into what truly matters to these individuals in their careers. From the importance of having a sense of contribution and working for a mission they believe in, to the craving for genuine connection and the desire for coaching rather than traditional management, Jennifer provides actionable advice for leaders looking to better understand and support their younger team members. Listen in to discover how to attract and retain top talent by aligning your organization's values with those of millennials and Gen Zs, and learn practical strategies to empower your people to thrive. In this episode, you’ll learn:
Things to listen for: [05:26] Why a clear mission and vision are crucial for leaders [12:10] Interesting thoughts on self-improvement [16:56] How younger candidates identify great cultures [18:38] Are your people an asset or a liability? [22:40] Asking questions over offering advice Resources: Connect with the Guest: Connect with the Host & Floyd Coaching:
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| 06 Feb 2024 | Successful B2B Networking Strategies with Donnie Boivin | 00:37:41 | |
“LinkedIn is the world's largest cocktail party, and you have to treat it very much like a cocktail party. LinkedIn is a full offensive strategy that you have to get.” In this Lead with Culture episode, we are joined by Donnie Boivin, the Founder of Success Champions Networking, to talk all things networking. Donnie shares his key effective networking strategies on LinkedIn, the importance of authenticity and vulnerability in business, and the value of consistency and structured content creation for business development on LinkedIn. Tune in to hear Donnie's secrets expanding your network. In this episode, you’ll learn:
Things to listen for: [04:28] Outreaching works but hurts your brand [11:35] Engage, discuss, and challenge to create dialogue [24:29] Platform-specific strategies for success [31:29] The need for real conversations in entrepreneurship [34:12] Get comfortable doing what you don't want Resources: Connect with the Guest: Connect with the Host & Floyd Coaching:
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| 09 Jan 2024 | Leveraging Performance Science to Become a Better Leader with Dr. Carla Fowler | 00:34:50 | |
“One of the best things we can do as a leader is to tell our team they can drive their own growth. It will take work, but it doesn't have to be hard.” In this episode, we’re joined by Dr. Carla Fowler, Managing Director at THAXA Executive Coaching, who helps leaders level up and achieve their goals by using a unique approach combining the latest research from performance science with timeless best practices. Listen in as Dr. Fowler shares strategies to help leaders gain more clarity and focus, take their time back, and what to do when we don't quite feel enough. Along the way you’ll also pick up tips on how to improve yourself and your team without feeling burnt out. In this episode, you’ll learn:
Things to listen for: [07:33] Continuously improve, simplify, and diversify practice methods [11:32] Embrace uncertainty and don't judge yourself [14:36] Clarity and intention are keys to becoming a successful leader [19:22] Recognize inner dialogue and celebrate progress [23:15] Embracing uncertainty and running good experiments [29:19] Distill thoughts and turn ideas into impactful content Resources: Connect with the Guest: Connect with the Host & Floyd Coaching:
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| 20 May 2025 | How to Coach Top Performers | 00:30:25 | |
“Create stretch, not stress.” In this episode of Lead with Culture, Michele Marquis, Senior Executive Coach at Floyd Consulting, shares five essential strategies for coaching top performers—those team members who seem to “have it all together” but still need support, recognition, and growth. Michele explains why over-relying on high performers can lead to burnout and missed opportunities, and how to invest in these team members to fuel long-term success. In this episode, you’ll discover:
Things to listen for: (00:00) Intro (01:51) The gift of coaching (04:45) Fueling your A-players (10:15) Create stretch, not stress (11:13) Understanding career goals (14:45) Recognizing top performers (19:24) Investing in your team (22:08) Asking for feedback (28:12) Homework to apply to your team Discover how to implement The Dream Manager Program: https://www.thedreammanager.com/ Invest in a coach to achieve your dreams: https://www.floydcoaching.com/ Resources: Connect with the Guest: Connect with the Host & Floyd Coaching:
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| 25 Jul 2023 | Winning Teams Lead to Winning Companies with Brian Hess, President and CEO of The Pavement Group | 00:35:06 | |
“When you plug winners into an organization, it’s impossible to lose.” Your company culture isn’t just a side-effect of your day-to-day processes. It’s something you can begin developing starting with your first hire. Brian Hess, President and CEO of The Pavement Group, has proved that with the company he's built. If you want your business to succeed, you need to create a company culture that attracts the best of the best. In this episode, he talks about how intentional he is about building a team of winners, building a strong and supportive culture, and valuable leadership lessons he’s learned leading a large business. Along the way, you’ll learn how important it is to understand how employees want to be coached and why hiring problems are actually marketing problems. In this episode, you’ll learn:
Resources: Connect with the Guest: Connect with the Host & Floyd Coaching:
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| 27 Jun 2023 | How and Why to Bring More Humanity into the Workplace | 00:23:51 | |
“People are not leaving your company because of your strategic plan. They’re leaving because they're not feeling supported, seen, valued, and heard.” Employees are more than just parts of a company strategy. First and foremost, they’re people. In this episode, Michele Marquis, Senior Executive Coach at Floyd Consulting, shares three ways leaders can bring more humanity to the workplace and build trusting relationships with their teams. Listen in to learn three questions to ask yourself to become a better leader and grow your team. In this episode, you’ll learn
Things to listen for: [2:50] Investing in your team’s growth and development [5:07] Coaching with empathy [7:48] Building a dynamic employee experience [9:35] Setting expectations for job candidates [16:47] The easiest way to get to know your team Resources: Connect with the Guest: Connect with the Host & Floyd Coaching:
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| 09 Jul 2024 | Empowering Dreams at Work featuring Rebecca Salhab | 00:43:11 | |
"Having my CEO say, 'This program is all about you and your success, in whatever form that takes,' was a proud moment for me.” In this episode of Lead with Culture, host Kate Volman is joined by Rebecca Salhab, Sr. Director of Human Resources at KeHE Distributors, to talk about the importance of the Dream Manager program. In their conversation, Rebecca shares her initial skepticism, the challenges faced, and the incredible impact the program has had on her organization. You'll hear stories of employees achieving their dreams, leadership's support, and how prioritizing personal aspirations has boosted engagement and reduced turnover. In this episode, you’ll discover:
Things to listen for: [03:24] How the Dream Manager program at KeHe has impacted people [09:26] Encourage team members to embrace personal growth [16:31] Emphasizing company culture and employee development initiatives [22:15] Encourage people to pursue their dreams passionately [29:23] Focusing on dreams and achievements will build confidence [35:08] Prioritizing dreams and reevaluating what's important [39:02] Prioritize and visualize to accomplish your dreams Resources: Connect with the Host & Floyd Coaching:
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| 21 Feb 2023 | How to Lead with Clear Expectations with Melissa Preisler & Kristen Humphreys of Vita Finance | 00:37:15 | |
“The end game of any review process is to ensure your staff are continuing to grow and develop and to make sure everyone understands the expectations.” Melissa Preisler and Kristen Humphreys are Co-Founders and Partners at Vita Finance Services. As a company, they are dedicated to providing peace and financial predictability to business owners. Melissa, Kristen, and their staff crafted that mission statement as a part of their efforts to define and refine their internal culture. In the process of doing so, they realized that the more they grew, the harder it was to make performance expectations clear. They needed a scaleable, repeatable framework. In this episode, Melissa and Kristen share the impact implementing a scorecard system has had on the growth and development of their people and their business. Listen in to learn how creating a structure and cadence for direct feedback encourages employees to be self-aware and take ownership of their advancement and performance. In this episode, you’ll learn:
Things to Listen for: [02:11] Experiences that set Kristen and Melissa up for entrepreneurial success [07:01] Avoiding ‘shiny object syndrome’ [10:50] Creating a scalable framework for clear expectations [16:08] Simple but effective scorecards [18:22] How structure fosters self-awareness and ownership [27:17] Why you should never stop evolving your processes [31:36] Skills every leader should work on [34:14] Final thoughts from Kate Resources: Connect with the Guests: Connect with the Host & Floyd Coaching: | |||
| 03 Oct 2023 | Everybody Should Write featuring Matthew Kelly | 00:09:56 | |
“Writing is one of the most powerful, fruitful, and simple expressions of generativity.” In this episode, featuring Matthew Kelly, Founder of Floyd Consulting and author of over thirty books, we’re discussing why everyone should write - even when getting published isn’t the end goal. The act of writing, be it journaling or jotting a hand written note to a friend, comes with an array of benefits you may not realize. Listen in to hear our host, Kate Volman, shed light on the transformative power of writing and how it can positively impact you both personally and professionally. Along the way you’ll be inspired to start a writing practice of your own that can bring clarity to your life. In this episode, you’ll learn:
Things to listen for: [00:43] What’s wrong with “You should write a book” [02:29] The impact of journaling [03:13] Starting a dream book [05:05] The therapeutic value of writing Resources: Connect with the Host & Floyd Coaching:
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| 03 Jun 2025 | Cultivating Authentic Leadership Through Mission-Driven Values featuring Rev. John Belmonte | 00:38:10 | |
“We believe authentic leadership rooted in mission and courage transforms school communities.” In this episode, Rev. John Belmonte, S.J., Ph.D., Superintendent of Catholic Education in the Diocese of Venice, Florida, shares how cultivating leadership grounded in core virtues has fueled growth and success in one of the fastest-growing Catholic school systems in the country. John explains the importance of developing school leaders both personally and professionally, focusing on authenticity, drive, and managerial courage. From strategic planning to hiring with mission alignment, he reveals how investing in leaders creates thriving cultures where teachers and students excel. In this episode, you’ll discover:
Invest in a coach to achieve your dreams: https://www.floydcoaching.com/ Discover how to implement The Dream Manager Program: https://www.thedreammanager.com/ Things to listen for: (00:00) Intro (01:20) John’s background and Jesuit education (04:30) The importance of leadership rooted in mission and virtue (08:15) How courage shapes leadership and decision-making (12:00) Creating a culture where leaders and teachers thrive (15:30) The strategic role of hiring aligned with mission (19:00) Supporting leaders personally and professionally (22:45) Reflections on growth, enrollment, and future challenges Resources: Connect with the Guest Connect with the Host & Floyd Coaching:
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| 29 Oct 2024 | The Power of Peer Learning & Leadership Growth featuring Mike Sharrow | 00:37:51 | |
"Now's the time to invest in your people more than ever. How do you lean in and address their anxiety, their distress? How do you have open conversations? How do you support them and care for them? And how do you invite them to be part of the process?" In this episode of Lead with Culture, Mike Sharrow, CEO of C12 Business Forums, explores the multidimensional aspects of modern leadership. Mike discusses the evolving role of Christian values in leadership, the significance of intentional company culture, and the effective use of peer learning to address professional challenges. He shares experiences from his global travels, comparing leadership practices across markets, and underscores the importance of continuous improvement within organizations. In this episode, you’ll discover:
Things to listen for: (00:00) Intro (02:19) Global leadership insights (03:46) Cultural differences and challenges (07:39) A unique perspective in faith and business (14:11) The power of peer learning (19:09) The need for cultural change (20:19) The importance of self-awareness in leadership (20:56) Strategies for continuous growth (22:12) How to avoid stagnation in business (26:17) Peer support and crisis management (28:09) The value of honest feedback (31:04) Recommended reads for leaders (33:12) Daily and weekly habits for success Resources: Connect with the Host & Floyd Coaching:
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| 10 Sep 2024 | How to Grow Professionally featuring Jennifer Fonseca | 00:31:42 | |
"Begin to visualize, with as much clarity as you can, your future self—or even imagine yourself at your retirement party. What are people saying about you? What impact and contributions do you want to have made?" In this episode of Lead with Culture, Jennifer Fonseca, a senior coach and certified Dream Manager at Floyd Consulting, talks about how job satisfaction stems not from tasks but from who your team becomes while performing them. Jennifer shares the necessity of aligning professional and personal lives to create a more engaged, purpose-driven workforce. We also discuss why Gen Z values purposeful work and prefers coaching over managing, and how you can leverage this to foster a thriving workplace. In this episode, you’ll discover:
Things to listen for: (00:00) The Importance of professional mastery (03:57) Understanding the difference between mission and vision (05:13) How to create your mission and vision (12:41) Empowerment Through Professional Vision (16:57) The three E’s in transforming your workplace environment Resources: Connect with the Host & Floyd Coaching:
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| 24 Oct 2023 | To Promote Within or Hire Externally, That is the Question | 00:19:52 | |
“You have to be constantly growing your people. On the other hand, you have to make decisions that are based on the mission and in some ways be people blind.” A tough question leaders often grapple with is whether to promote someone within their organization or hire external talent when a role opens up. The answer affects the business’s operation and culture, so there’s a lot hanging in the balance. In this episode, Tony Ferraro, Senior Executive Coach at Floyd Consulting, guides you through how to arrive at an ideal answer to this nuanced question. Listen in to learn key leadership tips to help you manage significant organizational changes confidently. In this episode, you’ll learn:
Things to listen for: [02:30] Understanding how a role fits your mission [04:22] Why you should ignore the org chart [08:08] The importance of topgrading [10:06] Overcoming the biggest mistake in hiring [13:19] Training team members to become leaders Resources: Connect with the Guest: Connect with the Host & Floyd Coaching:
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| 11 Apr 2023 | Three Practical Exercises to Improve Your Leadership Today | 00:28:24 | |
“We all need great ways to reflect on our leadership style so we can then think about how to improve.” Leadership development is an investment in yourself that you can’t afford not to make a priority. In this episode, Floyd Senior Executive Coach Michele Marquis shares a trio of reflection tools you can immediately incorporate into your leadership toolbox so you can continually grow yourself and your team. Listen in to learn about defining and refining your personal brand and how to access your performance on a regular basis. In this episode, you’ll learn:
Things to Listen for: [04:09] Understanding your personal brand [10:19] Your leadership inventory [14:05] Using analysis to increase confidence [18:00] Rating your performance [23:46] Accountability and motivation through coaches Resources: Connect with the Guest: Connect with the Host & Floyd Coaching:
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| 23 May 2023 | The Impact of Encouraging Employees to Keep Dreaming Big with Tyler Holland, Dream Manager at Great Plains Transport | 00:22:14 | |
“If you want to achieve maximum results and have the best workers you can, then you have to be able to make sure that they're dreaming for the rest of their areas in their life too.” Motivating and supporting people’s dreams is one of the best things you can do for your company. In this episode, Tyler Holland, Chief Culture Officer and Dream Manager at Great Plains Transport shares his experiences going through Dream Manager Certification, implementing the program at work, and the benefits they’ve been seeing so far. Along the way, you’ll discover the importance of reigniting your employees’ dreams and the important role communication plays in creating a positive work culture. In this episode, you’ll learn
Things to listen for: [3:20] The importance of communication [8:42] Turning dreams into reality [13:46] The business value of encouraging your employees to dream [14:30] Tyler’s impact on the team as a Dream Manager [17:34] The biggest challenges leaders face when implementing a Dream Manager Resources: Connect with the Guest: Connect with the Host & Floyd Coaching:
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| 18 Jul 2023 | 10 Steps to Becoming a Coaching Leader featuring Matthew Kelly | 00:14:16 | |
“Coaching is the future of leading people.” In this episode, we’re featuring Matthew Kelly, Founder of Floyd Consulting and author of The Culture Solution along with other best-selling books. Listen in as Matthew shares his ten steps to becoming a coaching leader and emphasizes the importance of reflection in identifying the steps that resonate with you the most. Along the way, we will do a deep dive on the significance of preparation for having difficult conversations and giving intentional feedback to foster employee growth. Tune in to gain a deeper understanding on how to cultivate positive work environments and become a better leader. In this episode, you’ll learn:
Things to listen for: [01:25] The impact of a coaching culture [02:42] 10 steps to becoming a coaching leader [10:08] Preparing to have difficult conversations [11:35] The power of encouragement and support Resources: Connect with the Host & Floyd Coaching:
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| 04 Apr 2023 | Building Trust Through Open Communication and Transparency with Adam Smith, President of HB McClure | 00:38:22 | |
“What's right for your people will ultimately be right for your business.” Adam Smith, President of HB McClure, defines culture as a shared vision of the future, and he’s intentional about listening to his team members to ensure they’re moving forward together to reach their goals. In this episode, Adam discusses the leadership skills he leverages to create a coaching culture based on trust, transparency, and open communication, even in times of uncertainty. Along the way, he breaks down the challenges and benefits of becoming an ESOP and shares his insights on how to empower employees to add value to the business. In this episode, you’ll learn:
Things to Listen for: [04:41] Being bold in the face of uncertainty [08:32] Highlighting the voice of the employee [18:50] Benefits and challenges of an ESOP [28:04] Why leaders have to be open to change [34:56] Leadership lessons from wrestling Resources: Connect with the Guest: Connect with the Host & Floyd Coaching:
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| 26 Sep 2023 | Accountability Killers and How to Overcome Them | 00:30:33 | |
“Accountability starts with you. Are you modeling these aspects of accountability that you expect from other people?” One of the biggest pain points for leaders is their people not doing the work that is expected of them. So what’s the roadblock there, more of than not? A lack of accountability. In this episode, Michele Marquis, Senior Executive Coach at Floyd Consulting, outlines four accountability killers and the strategies to stop practicing them. Michele highlights the love-hate relationship people have with accountability, and why it is crucial in achieving our goals. Through open dialogue and taking action based on feedback, leaders can create a culture where team members feel valued and heard. Listen in learn more about accountability, creating a positive culture, and leading by example. Resources: Connect with the Guest: Connect with the Host & Floyd Coaching:
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| 20 Jun 2023 | Empowering Your Team to Dream with Patty Croom, HR Manager of Lehan Drugs | 00:28:21 | |
“We want our staff to feel happy, fulfilled, and accomplished. We want them to meet their dreams; when people leave our company, we want them to leave because they’ve grown.” What happened to your childhood dreams? Have you forgotten about them? Are you still going after them? In this episode, Patty Croom, HR Manager of Lehan Drugs, talks about how she’s implemented the Dream Manager program in her organization and empowered people to realize that they have more dreams than they realize. Along the way, you’ll learn about the qualities of a good Dream Manager, the benefits of sharing your dreams with your spouse, and more. In this episode, you’ll learn:
Things to listen for: [1:33] What’s changed in employee behavior in the last few years [10:12] How to hire Dream Managers externally [15:23] Why would you encourage employees to pursue their dreams at work [17:58] How to measure the ROI of the Dream Manager program [19:36] Why the Dream Manager program is great for family members Resources: Connect with the Guest: Connect with the Host & Floyd Coaching:
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| 15 Oct 2024 | How the Dream Manager Program Transforms People and Business featuring Jenelle Robers | 00:28:38 | |
“They achieved their dream, they worked a plan, and now they have the fundamental skills, the foundational skills to achieve so many more things without the program. That's where the value is.” In this episode of Lead with Culture, Jenelle Robers, Certified Dream Manager at Lehan Drugs, Inc., shares the life-changing impact of the Dream Manager Program. She explains how the program empowers employees to pursue and achieve their dreams, while also driving business success. Jenelle also reflects on her own journey to fulfilling her dream and shares inspiring stories of others whose lives have been transformed through the program. In this episode, you’ll discover:
Things to listen for: (00:00) The role of a full-time Dream Manager (02:46) The Dream Manager certification experience (08:06) The power of listening and personal growth (11:24) How to implement the Dream Manager program (16:26) How a Dream Manager helped one woman rediscover love (20:15) The value of the Dream Manager program Resources: Connect with the Host & Floyd Coaching:
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| 21 May 2024 | How to Harness Emotional Intelligence featuring Jennifer Fonseca | 00:31:08 | |
"Emotional mastery is not just about controlling your reactions, it's about conducting an honest audit of your relationships and owning the role you play in them.” In this episode, we are joined by Jennifer Fonseca, Senior Coach and Trainer at Floyd Consulting, who dives into the art of emotional mastery and its transformative effect on both personal and professional relationships. In our conversation, Jennifer shares takeaways like the transformative effect of honest self-assessment, the seven levels of intimacy, and how they can lead to profound shifts in understanding and improving every relationship in your life. Tune in to learn how mastering your emotions can unlock doors of opportunities. In this episode, you’ll discover:
Things to listen for: [04:22] Encourage vulnerability and accountability [08:50] Develop deep relationships in personal and professional life. [10:37] Be aware of workplace communication challenges [15:43] Even public figures experience anxiety, stress, and doubt [22:23] Prepare, show up, focus, identify needs, and grow [23:55] Valuing human dignity improves work relationships and outcomes [26:56] Supporting people's dreams creates a better culture Resources:
Connect with the Guest: Connect with the Host & Floyd Coaching:
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| 18 Jun 2024 | 3 Questions to Improve Company Culture | 00:07:53 | |
"Culture is the vision, value systems, languages, expectations, behaviors, and beliefs that increase or decrease an organization's chances of accomplishing its strategy and fulfilling its mission.” In this episode of Lead with Culture, host Kate Volman takes the mic solo to share the top 3 questions you should ask yourself to improve your company culture. In this conversation, Kate dives into the essence of company culture and how to enhance it in your organization. She breaks down the misconceptions about culture being equated to perks and highlights the true elements that shape a dynamic culture. Tune in to practical steps and valuable insights to enhance your company. In this episode, you’ll discover:
Things to listen for: [01:00] What is culture? [02:44] 3 questions to ask to enhance your company culture [04:27] Identify a game plan to develop your culture [06:46] What’s one thing you’ll do today to improve your company culture? Resources: Connect with the Host & Floyd Coaching:
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| 12 Mar 2024 | Mourning the Life That Could Have Been | 00:11:19 | |
"Let go of all the things that could have been, and then focus on all the things that still can be, that you still can be and do and become.” In this solo episode, host Kate Volman shares a powerful message from Matthew Kelly's book, "Life is Messy,” which is mourning the life that could have been. Join as Kate encourages us to release any regrets or past decisions that weigh us down, and challenges us to focus on their dreams and aspirations. This thought-provoking discussion invites us to explore our potential for growth and self-discovery. In this episode, you’ll learn:
Things to listen for: [01:29] Mourn the life that could’ve been [03:21] Glance at the past, but don't linger there [08:42] Journaling releases power, challenge to let go [10:26] Simplify powerful ideas | |||
| 13 Aug 2024 | Creating a Better Workplace with the Dream Manager Program featuring Courtney Rooney | 00:31:41 | |
"I think we get caught up in the busyness of life. And I know obviously business and work is important, but just to stop for a little bit and take time for yourself and feel like you want to better yourself is a gift." In this episode of Lead with Culture, host Kate Volman is joined by Courtney Rooney, the Dream Manager at KLN Family Brands, to discuss the transformative Dream Manager program and its powerful impact on work culture and employee well-being. In their conversation, Courtney shares how the Dream Manager program has helped employees at KLN Family Brands—from gaining US citizenship to purchasing homes and taking well-needed solo vacations. They explore the program's structure, its emotional and professional benefits, and the important role of supporting employees, especially during challenging times. In this episode, you’ll discover:
Things to listen for: 00:00 Intro 00:31 Meet Courtney Rooney 01:35 KLN Family Brands 02:59 Implementing the Dream Manager program 04:16 Success stories and impact 15:11 Measuring ROI and program growth 19:58 Mental health and industry evolution Resources: Connect with the Host & Floyd Coaching:
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| 19 Mar 2024 | Strategies for Cultivating a Thriving Team Culture featuring Tony Ferraro | 00:38:07 | |
“What the leader has to really communicate their intent. What are we trying to get accomplished? This is so much more important than a detailed action plan.” In this episode, we are joined by Tony Ferraro, Senior Executive Coach and Director of Training Services at Floyd Consulting, to unpack the transformative power of coaching and the profound impact it has on organizational culture. Join us as Tony dives into the lessons from retired General James Mattis's book "Call Sign Chaos" and explore the essence of mission-focused leadership across all areas of a team or company. In this episode, you’ll learn:
Things to listen for: [07:41] Decisions require courage and leadership [11:35] Listen to your queasy feelings [14:08] Leaders influence team decision-making [20:47] Simplify your plan and focus on your goal [28:32] Coaching can be tough but necessary Resources:
Connect with the Guest: Connect with the Host & Floyd Coaching:
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| 23 Jan 2024 | 5 Questions to Empower Your Leadership Journey | 00:25:06 | |
"Asking more questions is so powerful. You're going to learn more, they're going to learn more, you're going to gain knowledge. It’s unbelievable." In this episode, we are joined by Michele Marquis, Senior Executive Coach at Floyd Consulting, to explore the power of asking great questions and how they can help you lead with intention and create positive change in your personal and professional life. Michele shares a curated list of thought-provoking questions designed to help listeners reflect on their personal and professional lives. From identifying distractions to envisioning a better future, these questions serve as valuable tools for self-reflection, growth, and leadership development. Tune in to learn the transformative potential of asking and answering powerful questions. In this episode, you’ll learn:
Things to listen for: [04:42] Distractions from professional growth [07:52] Investing your time wisely [09:40] The importance of focusing on one thing [13:14] How to recognize growth and inspire future progress [16:43] Envisioning your future self and creating change [19:35] Challenges of pursuing personal desires Resources: Connect with the Guest: Connect with the Host & Floyd Coaching:
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| 29 Aug 2023 | Challenging Assumptions About Culture | 00:28:24 | |
"Cultivating a clear culture is the only way to get a group of people together working towards a common mission.” In this episode, Tony Ferraro, Senior Executive Coach at Floyd Consulting, joins us to challenge the premise of culture and how it impacts success through the lens of a professional football coach’s winning leadership strategy. Listen in as we explore how Deion Sanders’s ability to challenge conventional definitions of culture allowed him to recruit and coach a team of winners. Along the way, you’ll rediscover the fundamentals of building a championship team as we discuss the importance of aligning people's attitudes with the desired culture. In this episode, you’ll learn:
Things to listen for: [02:57] Challenging assumptions to form culture [08:27] Deion Sanders’s winning mindset [09:43] Communicating clearly and avoiding assumptions [19:24] The power of analytics and data for performance measurement [21:52] Being a coach vs a manager [26:15] How to expand your horizons by consuming diverse content Resources: Connect with the Guest: Connect with the Host & Floyd Coaching:
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| 18 Feb 2025 | How to Hire with Culture in Mind featuring Kristi Skutvik | 00:39:18 | |
“Don't just ask the question, but really get to their part in the process so you understand who they are.” In this episode of Lead with Culture, Kristi Skutvik, co-founder of Workvibes and an expert in leadership and hiring strategy, shares why hiring isn’t just about filling a role, it’s about shaping the future of an organization. Kristi talks about the common mistakes hiring managers make, the impact of AI on job interviews, and the importance of self-awareness in both leaders and candidates. She also shares the power of asking the right questions, using personality assessments effectively, and fostering a culture that helps employees thrive. In this episode, you’ll discover:
Things to listen for: (00:00) Intro (01:56) Kristi’s journey in HR (05:51) Challenges in remote work and connection (14:34) Leadership and accountability (19:31) The importance of vulnerability in leadership (20:16) Surprising stories from HR (23:03) The art of decision making (25:42) Effective hiring practices (31:32) Building a positive workplace culture Discover how to implement The Dream Manager Program: https://www.thedreammanager.com/ Invest in a coach to achieve your dreams: https://www.floydcoaching.com/ More resources: Connect with the Guest | |||
| 02 Jul 2024 | Tools to Develop Your Hiring Process featuring Tony Ferraro | 00:32:20 | |
“Hiring a nice but incompetent person is easy; firing them is tough. Keep this in mind to avoid future challenges.” In this episode of Lead with Culture, host Kate Volman is joined by Floyd’s own Tony Ferraro to talk all things hiring. In their conversation, Tony shares practical but essential tips for hiring the right fit for your team. He breaks down the ideal structure for interviews and the importance of having diverse personalities in the room. They also explore the challenges leaders face when pressured to fill positions quickly and the critical need for maintaining hiring standards. In this episode, you’ll discover:
Things to listen for: [04:31] Hold yourself accountable, actively listen, and take ownership [08:00] Create a space for honest interview feedback [09:27] Evaluate with facts and reasons, not emotions [13:07] Evaluate your process to get the right people [17:58] Balanced hiring process is crucial for successful outcomes [22:16] Evaluate candidates by culture fit [26:54] Allow room for rough edges in hiring [29:19] Leaders should be self-aware and involve others Resources: Connect with the Host & Floyd Coaching:
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| 05 Dec 2023 | Transitioning from Knowing and Doing to Coaching and Leading with Dr. Craig Spodak | 00:37:51 | |
“Your leadership is defined by how much better you can make people.” In this episode, we’re joined by Dr. Craig Spodak who is not just transforming dental care, but also how we think about leadership and personal growth. In our conversation, Dr. Spodak shares his journey from being a hands-on practitioner to a leader who empowers his team, understanding the nuances of communication styles, and the importance of setting clear goals. Listen in as we bring to light the power of acknowledging the whole human experience in business and leadership, and dive deep into the concept of "plus one, minus one, and equals" – a formula for surrounding yourself with people who spur your personal and professional development. In this episode, you’ll learn:
Things to listen for: [01:51] Leadership: because of you, someone or something is better [07:06] Curating your circle of friends and colleagues [10:28] Improving through a clearly defined vision [15:12] Learning how to communicate with different people [20:10] Transitioning from knowing and doing to coaching and leading [25:20] How to grow as a leader in your industry [32:34] One activity to help become a better leader Resources: Connect with the Guest: Connect with the Host & Floyd Coaching:
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| 04 Feb 2025 | How Dreams Impact Employee Growth featuring Deenya Craig | 00:35:41 | |
“ People still have their lives and their dreams in the background, and you're getting a portion of that person if you don't invest in all of them.” In this episode of Lead with Culture, Deenya Craig, Director of Organizational Culture and Engagement at Lutheran Social Service of Minnesota, shares how The Dream Manager Program has transformed her organization. As a certified Dream Manager, Deenya reveals how empowering team members to pursue their dreams has elevated engagement, productivity, and overall workplace culture. Deenya explores the ripple effects of the program, from helping employees achieve life-changing goals like buying a home and losing weight, to fostering deeper self-awareness and creating a waiting list of eager participants. Deenya shows through heartfelt stories and actionable insights how investing in the whole person can create a thriving culture. In this episode, you’ll discover:
Discover how to implement The Dream Manager Program: https://www.thedreammanager.com/ Invest in a coach to achieve your dreams: https://www.floydcoaching.com/ Things to listen for: (00:00) Introduction and emotional breakthroughs (01:26) Deenya's role and experience (03:01) Impact on team members (04:24) Leadership and program expansion (05:48) Personal growth and certification (11:52) Dreams and achievements (23:36) Why do our team’s dreams matter? Resources: Connect with the Guest:
Connect with the Host & Floyd Coaching: | |||
| 22 Apr 2025 | What If The Problem Isn’t The Problem? Featuring Thomas Wedell-Wedellsborg | 00:47:56 | |
“I would like to contribute to a world where people are better at solving the right problems.” In this episode of Lead with Culture, Thomas Wedell-Wedellsborg, author of What’s Your Problem? and expert in the art of reframing, joins Kate Volman to explore why so many leaders struggle to identify the real problems holding their teams back despite their experience. He explains how reframing can be a quick, powerful, and repeatable practice that improves collaboration, decision-making, and innovation. In this episode, you’ll discover:
Invest in a coach to achieve your dreams: https://www.floydcoaching.com/ Discover how to implement The Dream Manager Program: https://www.thedreammanager.com/ Things to listen for: (00:00) Intro (02:20) Challenges leaders face today (04:52) The importance of reframing problems (13:50) Developing a problem-solving framework (24:38) Understanding the components of effective leadership (25:23) Rethinking goals and success (26:13) The power of reframing problems (32:43) Exploring bright spots and personal examples (44:05) Maintaining momentum and practical applications Resources: Connect with the Guest:
Connect with the Host & Floyd Coaching:
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