Are you tired of signing up team members who quit, fail to launch, or just aren't as driven as you are? Do you secretly worry that sponsoring is the one area of your business you've completely failed at? What if I told you that the reason you're not attracting motivated leaders is because you're faithfully following a system that has utterly failed you? It's not your fault! On today's episode, we're having a mirror moment as I expose the four biggest sponsoring mistakes I see being taught today. 

In fact, most people in the industry today have never really developed the skill of sponsoring and sharing their business. And so what we're doing here, in this episode and with our business as a whole, is helping people be better in this area. It's time to stop leading from fear and start building a business that actually matters, and this conversation is just the start! 

Our free 4-day workshop, Revive Your Downline, is happening November 17–20! In this powerful training, we'll teach you a brand-new belief-based way to have sponsoring conversations AND how to lead your team with more impact and alignment. Reserve your spot now: www.reviveyourdownline.com

Listen to Learn: 

9:19 -  How using a discount as a recruiting pitch actually devalues your opportunity and destroys the customer experience
16:49 - The crucial shift from "selling to serving" and why leaders should never start a sponsoring conversation with an offer
20:55 - The key reasons why the traditional "it's a numbers game" being taught isn't the strategy to use for true leaders
23:30 - A powerful perspective shift: the most valuable thing you offer prospects is not your product or comp plan
25:37 - Why low standards for outreach became a trap during the pandemic and how raising your minimum quality level is the only way to create long-term, sustainable team growth
26:35 - The pitfalls of posting posting team wins like trophies on social media
30:58 - A reminder that people are moved by belief, not success
32:58 - An example of a leader who attracted a 10-year "chicken list" customer by taking off her mask and showing a willingness to be open

Click here to subscribe to our LOVE-LED™ Weekly emails! 

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You feel the burnout, the comparison, and the constant pressure to post... but what if your content isn't broken? What if it's just wearing a mask? 

If you've been showing up every day, posting exactly what you're told, but still feeling numb and disconnected, then this is a must-listen episode. Today, I'm having one of the most important conversations about why your successful-looking content isn't generating the results you desperately want. It's not because you're broken; it's because you've been trained to lead from fear instead of love, hiding your authentic self behind tips, promotions, and hustle.

In this episode, I'll show you how this "mask" is silently suffocating your leadership and killing your growth. More importantly, you'll learn about the revolutionary new tool we've created called The LOVE-LED™ Content Mirror. For the first time, you can see your mask spelled out in your own words and finally get a personalized plan to stop performing and start leading with peace, presence, and purpose again. 

Are you ready for the mirror moment that frees the leader behind your content? It all starts here! 

Ready to find the mask fear taught you to wear and unlock your next step? Our free tool, The LOVE-LED™ Content Mirror, is available now at www.seeyourmask.com.

Listen to Learn: 

0:39 - What wearing a mask looks like and the way in which it's based on fear rather than your authentic self
4:45 - How these masks warn against sharing your real story and convince you that if you slow down, your business will fall apart
7:01 - The key to finally creating content that truly connects
8:09 - A sneak peek at what we are offering that will allow you to uncover the mask you are wearing
16:19 - What a "mirror moment" is and the magic that happens when you move from seeking permission to looking inward for truth
21:31 - Why leading with fear or pressure is so costly and how you can take the first step towards freedom 

Click here to subscribe to our LOVE-LED™ Weekly emails! 

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🎙THE LOVE-LED™ SHIFT

 A 5-part audio series for the leaders who can't keep doing it the old way. This is your line in the sand, naming what's breaking, what's next, and how to build what lasts.

You're grinding harder than ever, but is your business actually growing? In this third episode of our 5-part series, we're cutting through the noise and exposing why the old leadership playbook is keeping you and your team stuck, overwhelmed, and disengaged. It's not about pumping out more content or staying constantly visible. It's about getting back to the real rhythm of effective, aligned leadership.

We're diving deep into The SHIFT EQUATION™. A powerful framework that resets everything. This is how you lead yourself, your people, and your purpose with clarity and conviction. You'll learn why Authentic Outreach™ and building genuine trust aren't just nice ideas, they're the only path to sustainable growth. This is the shift from fear-led achiever to LOVE-LED™ leader.

If you're ready to redefine leadership and finally make the kind of impact that lasts, this episode is your next step forward. And trust me, you do not want to miss what's coming next in THE LOVE-LED™ SHIFT series.

Listen to Learn: 

1:28 - Why old leadership strategies are causing stagnation and burnout, even when you're working harder than ever

2:41 - How losing connection to daily practices, like leading yourself first, can flatline your conviction and joy in business 

7:18 - The way "pressure disguised as purpose" in outreach erodes trust and pushes potential customers away 

9:38 - Why true outreach is about leadership and offering belief, not selling products or promotions

11:34 - The significant damage that happens when you withhold leadership through inaction 

15:48 - What the "Shift Equation" is and how you can use it to restore momentum and growth

17:41 - Why visibility without trust is ineffective, and how genuine leadership builds the belief that drives business growth

Make sure to listen to all of the other episodes in this series, below!

THE LOVE-LED™ SHIFT | EPISODE 1: The System Is Breaking And You're Not the Problem

THE LOVE-LED™ SHIFT | EPISODE 2: Why Content Alone Can't Build the Business You Were Called to Lead 

THE LOVE-LED™ SHIFT Starts Now | EPISODE 4: What LOVE-LED™ Leadership Actually Looks Like

THE LOVE-LED™ SHIFT Starts Now | EPISODE 5: This Is Where Fear Ends and LOVE-LED™ Leadership Begins

Click here to subscribe to our LOVE-LED™ Weekly emails! 

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Now more than ever, it's so important for entrepreneurs and business owners to really understand the current trends that are happening in the economy, with social media, and in the world as a whole. In this episode, I reveal my 5 predictions for network marketing and social selling in 2024, and my hope is that you can use this information to start doing things differently, because that is what is needed to thrive this year…and beyond!

We just wrapped up our incredible two-day workshop, From Likes to Leads: Transforming Social Media Engagement Into Sales, and since many of you have asked for it, we've made the recordings available to you at www.yourvirtualupline.com/likestoleads!

Listen to Learn

3:08 - Why consumers' expectations around their purchases is now higher than ever, and the two areas that we need to always be thinking about with this

6:51 - The critical role that communicating perceived value continues to play in our industry

9:06 - A special ask I have of you on how you can support this podcast and its message

9:50 - Two specific things we are going to see as a result of declining reach on social media 

14:50 - Why you can no longer just rely primarily on inbound sales and marketing strategies 

16:46 - How the new way to lead in your business puts purpose over profits 

Get Access to the Recordings for our Recent From Likes to Leads [LIVE 2-DAY WORKSHOP] now at www.yourvirtualupline.com/likestoleads

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Are you wondering how to introduce a new product to your customers and team, but you aren't exactly sure how to launch it? In this episode, I share the 4 steps to launching a new product, and I reveal the exact things that I would do if I were in a company that was having a new product launch. Even if you're not in this situation, you'll still get a tremendous amount of value out of today's episode, because these concepts and strategies can really apply to any kind of announcement you're making! 

If you're listening on the day this episode is released, our two-day workshop, From Likes to Leads: Transforming Social Media Engagement Into Sales, is happening TOMORROW and the following day, September 27th and 28th!

I believe that this is one of the most important workshops we have ever done, for so many reasons, and you can register now at www.yourvirtualupline.com/likestoleads! 

Listen to Learn

2:50 - What's missing when most people launch a new product and how this can contribute to more struggle and overwhelm

4:14 - How to approach the mindset piece of a new product launch and what happens when we view our business with a long-term perspective 

6:11 - The way to use your own personal product story in the launch, but the way I realized that you don't necessarily have to have this to be successful

11:39 - What I would do differently than most people with my content during a product launch 

14:15 - A special ask I have of you on how you can support this podcast and its message

14:58 - Who I would reach out to first and what to keep in mind when messaging this group of people 

23:44 - The ways I look at approaching new, existing, or inactive team members 

Register for From Likes to Leads [LIVE 2-DAY WORKSHOP] now at www.yourvirtualupline.com/likestoleads

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Today I'm talking about onboarding new consultants, and I'm giving you some important advice and specific things you must do the moment someone signs into your business to really increase the chances of them having success. When you think about onboarding, ask yourself if you're leading or if you're just teaching. Make some simple shifts, and watch what it does for your results! 

If you haven't had a chance to grab your seat yet, our upcoming two-day workshop, From Likes to Leads: Transforming Social Media Engagement Into Sales, is happening on September 27th and 28th! I believe that this is one of the most important workshops we have ever done, for so many reasons, and you can register now at www.yourvirtualupline.com/likestoleads! 

Listen to Learn

3:04 - Why measuring the emotional buy-in and commitment of each new member is something you need to be doing as a leader

6:34 - How to begin getting people to take action and the reasons that this is critical to their success 

8:00 - The ways in which assigning tasks prior to an onboarding call will allow you to measure the buy-in of the person 

10:59 - A special ask I have of you on how you can support this podcast and its message

11:42 - A idea for a simple framework that you can use to guide the person you're onboarding on his or her journey 

13:50 - Why leading, not just teaching, is the way to get quick wins that build success 

16:26 - What to do when you encounter pushback from new consultants with objections to the onboarding process

Register for From Likes to Leads [LIVE 2-DAY WORKSHOP] now at www.yourvirtualupline.com/likestoleads

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Recently, I received a question from a community member of ours who is wondering if she should be mentioning the name of her company in her social media content. In this episode I give my personal opinion, which is based on what the actual facts and data are telling us about this topic! 

If you haven't had a chance to grab your seat yet, our upcoming two-day workshop, From Likes to Leads: Transforming Social Media Engagement Into Sales, is happening on September 27th and 28th! I believe that this is one of the most important workshops we have ever done, for so many reasons, and you can register now at www.yourvirtualupline.com/likestoleads!

Listen to Learn

2:34 - Why the advice that says to not talk about your company or products is outdated in 2023

4:48 - What you're missing out on if you're not mentioning your company or products in your social media content 

9:08- A special ask I have of you on how you can support this podcast and its message

9:51 - How being transactional is holding so many people back today, and how to start being less transactional in your approach to creating content 

12:32 - A final reminder on what we need to be leading with in all of our conversations 

Register for From Likes to Leads [LIVE 2-DAY WORKSHOP] now at www.yourvirtualupline.com/likestoleads

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What is the 'GIVE to ASK' ratio of the content that you are creating? This is a concept that we teach our students in Love, Serve, Grow, and I want to introduce it to you today. Asking people to buy too much is one of the biggest reasons that we see people struggling to get engagement and to get people to like, comment and message them, so this is an important topic and something that you need to be paying attention to!

If you haven't had a chance to grab your seat yet, our upcoming two-day workshop, From Likes to Leads: How to Transform Social Engagement Into Sales, is happening on September 27th and 28th! I believe that this is one of the most important workshops we have ever done, for so many reasons, and you can register now at www.yourvirtualupline.com/likestoleads!

Listen to Learn

2:43 - Why knowing your GIVE to ASK ratio is key component of being successful on social media, especially right now

4:12 - How we teach this concept in our Love, Serve, Grow program and the difference between direct and indirect asks 

7:04 - A special ask I have of you on how you can support this podcast and its message

8:29 - What a CTA is and isn't 

9:43 - Ways to find balance between asking too much and not asking enough 

11:07 - A look at the biggest trend on social media today - user generated content - and why all of the big companies are focusing on this  

Register for From Likes to Leads [LIVE 2-DAY WORKSHOP] now at www.yourvirtualupline.com/likestoleads

Follow me on Threads & Instagram at @bob_heilig

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Today I want to have a very real discussion around the current state of the network marketing and social selling profession. Is it really dying, and are people just not wanting to do this anymore? People have been asking me this, so I'll be sharing what's really going on, and I will give you perspective on the tremendous opportunity that exists in our industry right now! I am so excited to be officially announcing our upcoming two-day workshop that I'm hosting on September 27th and 28th, called From Likes to Leads: How to Transform Social Engagement Into Sales. As you'll hear in this episode, I believe that this is one of the most important workshops we have ever done, for so many reasons! You can register now at https://yourvirtualupline.com/likestoleads!

Listen to Learn

3:53 - A quick look at this history of our profession and the main problem many social sellers are facing today 

8:00 - Key stats and figures that show what is happening in the industry, plus what to keep in mind about natural business cycles

11:41 - What isn't going to build your business at this time and what you have to do to make the necessary adjustments 

17:02 - A special ask I have of you on how you can support this podcast and its message

21:49 - A look at the huge opportunity that exists for network marketers and social sellers in 2023

26:35 - What you can expect in our upcoming workshop happening this month, who it is for and why it's one of the most important workshops we've hosted in a very long time 

Register for Turning Likes into Leads for Your Business [LIVE WORKSHOP] now at www.yourvirtualupline.com/likestoleads

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For today's show we're going old-school, as I reveal strategies you can use to prospect people face-to-face, in real life! In this episode, you'll hear me share some funny stories and things that I used to do to sharpen my sales skills in-person, and I want you to watch what happens when you get out of your comfort zone and start having more face-to-face conversations! Stay tuned because this coming Friday, September 8th, I'll be sharing exciting details about the upcoming two-day workshop happening in September, and you won't want to miss it!

Listen to Learn

3:02 - What I see people doing wrong in face-to-face conversations and how it's counterintuitive to what we've been told to do 

6:02 - How I would approach an in–person conversation and the two things that I always focus on 

8:06 - What happens when you do a really good job asking purposeful questions and getting the other person talking about himself or herself

9:47 - A special ask I have of you on how you can support this podcast and its message

10:28 - A quick story to illustrate the power of talking less and being more interested in the person you are speaking with

12:21 - Some of the things I use to do to hone my selling skills in a time before social media existed 

15:38 - What doesn't work anymore and why selling isn't going to get any easier for those who don't learn to adapt 

16:31 - Why being proactive is so powerful in this new marketplace 

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There are many differences between coaching and training, and for a leader, understanding these differences is key. When coaching is done in the right way it results in real transformations, and in today's episode, I reveal the simple steps you can start taking now to become a better coach! Stay tuned for the upcoming announcement I have for you about the September workshop, where I'm going to show you how to turn likes into leads and sales for your business!

Listen to Learn

3:30 - The first things to understand about the real importance of coaching 

7:37 - What the key distinctions are between coaching and training

10:25 - The lightbulb moments that happen in coaching conversations when what I'm talking about today is applied

12:36 - A special ask I have of you on how you can support this podcast and its message

14:24 - What I mean when I say you have to "coach yourself first"

18:15 - How to coach others by reviewing content and conversation, and why this is something I would require on every single call would have with a team member 

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In this episode, I want to talk about what defines "success" in content creation, going above and beyond just the likes, comments and shares that your social media post receives. Today I present to you four completely different things to take into consideration that will help you start to look at the content you are creating through a whole new lens!

Listen to Learn

0:40 - Why it's so important for us to come up with a new way to measure how successful our content is

3:45 - Where the real value in your social media posts lies

5:38 - What happens when you only measure your success by likes and comments 

6:50 - A special ask I have of you on how you can support this podcast and its message

7:41 - The tremendous opportunity that exists with every single post you make on social media

8:10 - An example of how my content impacted someone I know in a surprising way 

9:47 - Why it matters so much that our content lives well beyond the 24 hours after we post it

11:34 - A reminder that your content is your legacy 

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If you're someone who has ever struggled with knowing what to do and say when someone pushes back on the cost of either buying your products or getting started in your business, this is going to be a very important episode for you. Today I reveal how to connect and build value by identifying the problem, and not by focusing on price. I also share the big shifts that will happen in your business when you start doing this!

Listen to Learn

2:07 - What your job in a sales conversation and throughout the sales process needs to be

3:03 - How I would approach a conversation with someone who gave me a price objection

6:49 - A special ask I have of you on how you can support this podcast and its message

8:20 - Value, not price, always determines whether somebody buys 

9:29 - The real reason why prospects are holding back from taking that next step 

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🎙THE LOVE-LED™ SHIFT

 A 5-part audio series for the leaders who can't keep doing it the old way. This is your line in the sand, naming what's breaking, what's next, and how to build what lasts.

Are you feeling disconnected from your content and finding yourself second-guessing your message? Content isn't meant to just teach or sell. It's meant to build belief. And in this second episode of the LOVE-LED™ SHIFT series, I'm showing you how to do exactly that.

This conversation goes beyond content creation. It's about leadership. Because what people are craving right now isn't more information, it's someone willing to lead with conviction. In this episode, I break down the four leadership identities that many are hiding behind, reveal the first fundamental law of LOVE-LED™ content that will shift how you show up, and introduce the concept of rhythm over consistency so your message can breathe and truly resonate.

You were never meant to post to perform. And you're not here to be a content creator. You're here to lead with purpose, with intention, and with belief. The moment you stop using content to prove your worth is the moment you'll start using it to build something real and lasting.

If you've been wondering why your content just isn't hitting anymore, let this episode be the wake-up call. And don't worry, the next episode is already live and waiting for you to dive in.

Listen to Learn:

3:07 - The difference between content as a strategy and content as proof of your leadership, and why one truly drives growth

8:04 - Why being the polished and articulate performer identity isn't enough if every post comes from pressure, not presence

10:23 - How hiding behind the teacher identity of providing endless value and education can keep you from being truly seen

13:32 - The main reasons why leading with an offer in your content as the seller identity can alienate your audience 

16:33 - The dangers of robotic, routine posting driven by fear of failure as a disconnected leader 

23:42 - What the first fundamental law of LOVE-LED™ content entails 

25:18 - Building rhythm and consistency into your content and how it will allow you to stop chasing the algorithm 

Make sure to listen to all of the other episodes in this series, below!

THE LOVE-LED™ SHIFT | EPISODE 1: The System Is Breaking And You're Not the Problem

THE LOVE-LED™ SHIFT Starts Now | EPISODE 3: The SHIFT EQUATION™: Content + Conversations = Leadership

THE LOVE-LED™ SHIFT Starts Now | EPISODE 4: What LOVE-LED™ Leadership Actually Looks Like

THE LOVE-LED™ SHIFT Starts Now | EPISODE 5: This Is Where Fear Ends and LOVE-LED™ Leadership Begins

Click here to subscribe to our LOVE-LED™ Weekly emails! 

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You could spend hours and hours each week on coaching calls, but are you getting a return on those hours you're putting in, and are the people on your team actually doing the work? In today's episode, I share how you can promote accountability as a leader, the things you can start doing right now to coach others in a better way, and what is really needed to help each person on your team grow and succeed!

Listen to Learn

2:27 - What you should be doing in each and every coaching call you have

3:58 - A requirement you can set for your team that builds action into the coaching

5:00 - The impact that blind spots are having and something that can be done during your coaching calls that will help your people identify theirs

6:17 - A special ask I have of you on how you can support this podcast and its message

6:58 - Why ongoing feedback and repetition of important concepts is a critical component in helping people grow and succeed

8:00 - What you'll see happen when you coach through the lens of transformational conversations and transformational content

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If you're somebody who feels called to help and being of service feels really aligned with who you are and how you want to show up in the world, but you just don't like selling, then this episode is for you. This is something I hear from a lot of people, so I'm not only going to share why it's our responsibility to sell, but I'm also revealing HOW to sell so that you can start helping and serving today!

Listen to Learn

1:56 - Why it's so important that we reframe the way we view sales 

3:02 - An important nuance of the concept of sales as a way to help others 

5:07 - Where a lot of people go wrong in this process 

5:41 - A special ask I have of you on how you can support this podcast and its message

6:24 - An analogy that helps illustrate the relationship between the problem and the need that exists for your ideal customer

8:17 - What to understand about the psychological aspect of sales and selling 

11:19 - An actionable step you can take right now to begin selling and helping

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Transformation posts, or "before" and "afters", are a really popular type of content that we see a lot of in our community and in our profession… but do these posts still work in 2023? We're going to dive into this question today and I'm going to give my thoughts and perspectives, including what you need to be doing differently when it comes to using this type of content!

Listen to Learn

1:38 - Why I believe transformation posts are still good to use, and some general guidelines on how to do them the right way 

5:56 - What will happen if you're just pitching or selling in these posts

7:06 - The very first thing you should be leading with in transformation posts 

9:38 - A special ask I have of you on how you can support this podcast and its message

10:19 - Why it's important that the problems you are looking to solve are specific to your specific ideal customer 

14:39 - How to approach highlighting your unique process and an example of how I would do it when offering weight loss solutions

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If you were to take an honest look at your business, have you been leading with love, or have you been leading with fear? A big part of what we teach in Love, Serve, Grow is putting love at the center of your business and your life, and I'm going to share how you can do it in this episode!

Listen to Learn

1:08 - What comes to mind when I think of leadership 

2:27 - The two ways to increase leadership capacity and a common leadership blindspot we see in our Love, Serve, Grow program

5:28 - What it looks like to lead with fear vs. leading with love

8:53 - A special ask I have of you on how you can support this podcast and its message

10:15 - The things that will happen when you lean into difficult conversations and begin leading with love 

12:12 - A simple framework you can use when approaching the next difficult conversation you need to have 

17:13 - How critical conversations are such amazing opportunities for us to grow as leaders 

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If you've been struggling with customer retention, you'll want to listen because today I share my #1 customer retention strategy, and it's so simple that anyone can do it and instantly start to see better results!

Listen to Learn

3:09 - My #1 customer retention strategy and the impact that offering more value to your customers will have on both you and them 

4:14 - A look at the customer experience and the two parts to this system 

5:48 - How the point of purchase is not the finish line, it's the starting line when you use the transformational approach to selling

6:37 - A special ask I have of you on how you can support this podcast and its message

7:24 - A real life example of how a product can solve a problem for your customer 

8:12 - Why customer service, despite common beliefs, doesn't build relationships and trust or offer a lot of value 

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Whether you refer to our industry as network marketing, social selling or direct selling, there are negative perceptions and beliefs that exist about our profession as a whole. In this episode, I share a different way of looking at what we do, and if you start doing what I talk about here today, I guarantee that you will defeat 90% of your competition!

Listen to Learn

0:44 - What the negative perception of network marketing is and where it all stems from 

4:48 - The 3 pillars that will help you in overcoming this negative perception

8:37 - Why you need to always be growing as a person, and as a leader, in order to grow your business

9:30 - A special ask I have of you on how you can support this podcast and its message

13:02 - How your definition of success will change as you continue to grow 

15:02 - Why I say that growth is intentional, and you are the catalyst for the growth of your team 

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In today's episode, I share the ways we as a company navigated a recent season of drought, with the hopes that what we learned during this time can help you become a better leader, no matter what season your business is in!

Listen to Learn

3:19 - The natural reaction most people have when business starts to slow down and what good leaders do instead

6:40 - Some common objections that I hear from clients I'm coaching, plus the importance of personally sponsoring the new members of your team 

8:28 - A special ask I have of you on how you can support this podcast and its message

9:09 - My personal story of what our company has been experiencing and the lessons that I have learned through this process 

15:47 - The results of our last launch and what we did differently to make it such a success 

18:58 - What I considering to be the big takeaway and lesson to apply during a season of drought 

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If the way you've been taught to recruit feels gross to you, today I'm sharing an Instagram Live I recently did that walks you through a very powerful 3-step process to help you immediately make a shift and start feeling better about how you do it!

Listen to Learn

3:32 - Specific questions to ask yourself regarding the customer side of your business and how this relates to your current feelings about recruiting

6:32 - What happens when you bring negative thoughts and feelings into your recruiting efforts

9:11 - A special ask I have of you on how you can support this podcast and its message

9:53 - The super important question that requires a very hard look in the mirror

14:46 - What the biggest reward for building your business will be (hint: it's not the money)

16:30 - 3 things to do DAILY that will absolutely make you successful 

18:18 - A special reminder about the Free 3-Day Live Workshop happening this week and what you can expect by taking part
 

Save your seat to the Free 3-Day Live Workshop, Revive Your Downline! 

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When you're having a business conversation with a prospect, there are specific things you should NEVER say to that person, and I'm going to be revealing 5 of them in this episode!

Listen to Learn

2:30 - Why asking a prospect if they have ever thought about becoming a coach/consultant is not a good way to start a conversation 

4:25 - A common question people ask prospects that actually devalues what they do

5:54 - A special ask I have of you on how you can support this podcast and its message

6:42 - How one question will most likely lead to a "no" and a dead end with the prospect, almost every single time 

7:39 - Phrases (that even I use to say!) that you shouldn't be using in your sales conversations

8:25 - What is even more important in 2023 than what it is you are selling  

Save your seat to the Free 3-Day Live Workshop, Revive Your Downline! 

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Today I have another strategic episode for you, where I not only answer the question of WHEN you should share your business with a new customer, but I reveal HOW to do it and what to keep in mind before even presenting your business to that customer!

Listen to Learn

2:33 - How to begin creating a positive customer experience and what to consider about the timing of bringing up the business to that person 

5:46 - The benefits of leading the conversation by problem-solving and some specific questions you can ask to get to know that person and his or her pain points 

9:23 - How this approach makes it possible to sell your business without even talking about it

10:04 - A special ask I have of you on how you can support this podcast and its message

13:43 - What you can start to do if your communication with customers has primarily been through text, messaging or some sort of automation 

16:33 - Something I promise will happen if you implement the process and approach I share in this episode 

17:08 - A reminder about what you can expect from the upcoming Revive Your Downline workshop and how it will take all the mystery and guesswork out of a business conversation 

Save your seat to the Free 3-Day Live Workshop, Revive Your Downline! 

Follow me on Instagram at @bob_heilig

Join our free Network Marketing Community

🎙THE LOVE-LED™ SHIFT

 A 5-part audio series for the leaders who can't keep doing it the old way. This is your line in the sand, naming what's breaking, what's next, and how to build what lasts.

I'm so excited to bring you Episode 1 of The LOVE-LED™ SHIFT series. This marks a bold line in the sand, a declaration that we're done with the fear-led system that's been quietly eroding your confidence and forcing you to trade your peace for performance.

If you've been putting in the work but still feel disconnected, if your content isn't landing, your team feels disengaged, and that spark you once had seems dimmed, this episode, and the ones that follow, were made for you.

Let me be clear: you are not the problem. The truth is, you've been operating inside a system that's broken, a fear-driven approach that no longer serves who you are or the kind of business you're called to build.

As I shared in the trailer, we're stepping into a new era of LOVE-LED™ Leadership. One that aligns with your values, honors your peace, and actually works. This isn't the end of your growth. It's the beginning of something far more authentic, fulfilling, and sustainable.

Listen to Learn:

1:14 - How we got to where we are today with an old system that has led to burnout and disengagement 

3:35 - What artificial growth looked like during the COVID boom and why it wasn't sustainable 

6:30 - Why your struggles aren't a personal failing, but rather a direct consequence of operating within a broken and outdated business system

8:32 - A look at the "fear-led system" and the key difference between it and a LOVE-LED™one    

11:04 - What distinguishes urgency from genuine belief and why urgency only provides short-term, unsustainable results 

15:58 - How my personal achievement led to unexpected feelings of sadness and what this disconnect revealed about the emptiness of externally driven success

​​Make sure to listen to all of the other episodes in this series, below!

THE LOVE-LED™ SHIFT | EPISODE 2: Why Content Alone Can't Build the Business You Were Called to Lead

THE LOVE-LED™ SHIFT Starts Now | EPISODE 3: The SHIFT EQUATION™: Content + Conversations = Leadership

THE LOVE-LED™ SHIFT Starts Now | EPISODE 4: What LOVE-LED™ Leadership Actually Looks Like

THE LOVE-LED™ SHIFT Starts Now | EPISODE 5: This Is Where Fear Ends and LOVE-LED™ Leadership Begins

Click here to subscribe to our LOVE-LED™ Weekly emails! 

Follow me on Threads & Instagram at @bob_heilig

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Subscribe to our YouTube Channel

If you're struggling with building a team, leading people to success or just finding higher-quality business builders, this episode is for you, as I reveal how to get out of the "stay stuck cycle" once and for all!

Listen to Learn

1:33 - What the "stay stuck cycle" is and how it's a self-fulfilling prophecy that we create ourselves in our business 

3:06 - The root cause of why so many people are struggling to build a team 

3:53 - Why a transactional approach and leading into a sales conversation with product information is the wrong thing to do

6:52 - The role that perceived value plays in recruiting the business leaders you really want working with you 

8:27 - A special ask I have of you on how you can support this podcast and its message

10:49 - The two main things you'll notice happens when you prospect down and recruit C-level team members 

11:38 - An action step you can take right now to break free from the repeating cycle I talk about in this episode 

13:38 - What to expect from the upcoming Revive Your Downline workshop and how it will take all the mystery and guesswork out of a business conversation 

Save your seat to the Free 3-Day Live Workshop, Revive Your Downline! 

Follow me on Instagram at @bob_heilig

Join our free Network Marketing Community

If asking existing customers to host parties is part of your business strategy, then you're going to LOVE this episode, as I reveal a better way of doing it than you've probably been taught! 

Listen to Learn

1:48 - The situation that inspired this episode 

5:04 - The role that understanding value and cost will play if you're wanting your customers to host a party

6:51 - Why just expecting someone to do you a favor by hosting a party isn't enough value for that person 

7:36 - A special ask I have of you on how you can support this podcast and its message

8:17 -  How I would present this opportunity to a customer

11:31 - The 3 primary motivations of your customers and how to use them inside the conversations you're having with them

15:23 - Why doing hard work isn't the problem people in business are having, and the single worst piece of advice that I see being given 

16:41 - The magic that will happen and what you'll notice when you start to master these conversations 

19:23 - A sneak peek at something we're offering later this month that will help you gain a ton of momentum for your business heading into the Fall of this year 

Follow me on Instagram at @bob_heilig

Join our free Network Marketing Community

Today I'm sharing a portion of a recorded coaching session that I did with a Mastermind client of mine, Meg Kozlowski. 

Meg has found that she's at a place in her business where she's kind of lost that passion and fire that she once had, particularly around the recruiting aspect, and I know that this is something that many of you will relate with. 

Oftentimes, we talk about purpose in a general and vague way, but in this coaching call, we get really granular as we specially look at what Meg's ideal recruit looks like. 

You're going to hear about where vision and purpose really begins, and I know you're going to get tons of value out of this coaching session I had with Meg! 

Listen to Learn

3:54 - What to consider as you attempt to gain more clarity on who your dream business partners are

5:22- Where vision really comes from, and the reasons why just sustaining your business at the same level is not the same as having a vision

6:07 - How to get back into the growth mindset of going out and serving at a higher level 

11:26 - The ways you can still help others even if you haven't gone through exactly the same thing as that person 

12:35 - A special ask I have of you on how you can support this podcast and its message

13:15 - The two different versions of the ideal partner that I see for Meg and the messaging that she could use for each of them

16:05 - How to share team member success stories as a "soft sell" for your business 

17:36 - How to add value through relatability instead of always doing it through tips and advice 

22:30 - The biggest "a-ha" Meg got from our coaching session 

Follow me on Instagram at @bob_heilig

Join our free Network Marketing Community

Today's episode is short in length (but not in value!), as I give you an exercise to help you be more authentic and relatable with the content you share on social media! 

Listen to Learn

1:13 - A goal I'd like you to set this year as it relates to how authentic and relatable you come across as in your content 

1:38 - How to get over the fear of presenting the real you online, and an exercise you can do right now to begin this process 

4:13 - A special ask I have of you on how you can support this podcast and its message

5:08 - The ways you can use the feedback you receive from those who know you the best 

5:51 - A reminder about where the value in your business really comes from 

Follow me on Instagram at @bob_heilig

Join our free Network Marketing Community

In this episode, I'll be discussing the most crucial sale you'll ever make: selling yourself on YOU!

Listen to Learn

2:03 - What you're really asking people to do when they join your team

3:02 - Why it's not just a one-time sale when selling you to yourself 

4:23 - The things that most people getting into business are looking for, more than just money or rank in the company 

6:11 - How you'll start to create better results when you get present to how far you've really come 

7:57 - A special ask I have of you on how you can support this podcast and its message

10:18 - A powerful reframe I was given by a mentor of mine around the real value I had to offer other people

13:33 - An action step you can take right now to gain clarity around your true value 

15:18 - Your future is so much brighter than your present and past, but you have to be willing to do this…

Follow me on Instagram at @bob_heilig

Join our free Network Marketing Community

In today's episode, I'm giving you some very actionable strategies and approaches for authentically sharing a product sale or promotion on social media, all in a transformational way!

Listen to Learn

2:04 - The most important question to be asking yourself right now when it comes to creating content 

3:26 - Why you need to be doing more than just posting the same graphics and info that everyone else is using when promoting the sale 

4:32 - How to "stop the scroll" by using the right images 

7:20 - Why I love going live as a way to authentically share and sell

7:52 - Specific advice I gave to someone looking for feedback on her recent Instagram Reel 

10:44 - A special ask I have of you on how you can support this podcast and its message

12:09 - What to keep in mind with the post itself and where people often make mistakes 

14:10 - What I recommend with the post copy and Call to Action 

16:00 - Why testimonials are so powerful in this transformational concept of content creation 

16:50 - A lie we've been told that we have to start breaking ourselves free from 

17:55 - What surveys are saying about the way in which people want to find new products 

Follow me on Instagram at @bob_heilig

Join our free Network Marketing Community

In today's episode, I'm breaking down the art of a sales conversation by using a powerful, live coaching session that will demonstrate the framework to use if you've ever wondered when is the right time to share your business with someone!

Listen to Learn

1:11 - A reframe to keep in mind if you're struggling with sales and talking about your business 

3:48 - The first phases of a sales conversation, the connection phase, and the question to be asking at this point 

4:28 - How value creation really begins at the problem phase 

6:03 - The way to begin creating the desire for someone to want to make a change in the solution phase 

7:08 - Why it's so important to prepare for the fourth stage, the transition phase, when you share your offer 

8:03 - The #1 skill you need to master in 2023, and why this is no longer just something that is just nice to have

9:57 - A special ask I have of you on how you can support this podcast and its message

10:39 - A real life example of what a student of ours experienced during a recent conversation

14:08 - How I would approach this conversation and what I would do to "connect the dots" 

17:13 - A strategy that we teach that could be used in this type of conversation, and the sales psychology behind why this would work so well 

20:38 - Why you're not going to want to use a "one-size-fits-all" approach as you transition into sharing the solution you have for the person you're speaking with

Follow me on Instagram at @bob_heilig

Join our free Network Marketing Community

If you're not asking for referrals, you're missing out on a huge opportunity to grow your customer base, help more people and change more lives, all while being more fulfilled yourself, which is why in today's episode I want to give you a more transformational way to leverage referrals!

Listen to Learn

1:39 - What research says about the importance of leveraging your existing client base in order to grow your sales 

2:41 - The role that the customer journey plays in asking for and getting referrals, plus the two points of the experience that I want you to focus on 

5:17 - How asking for a referral right when someone buys from you should be a natural progression for you

6:24 - The question you need to be asking at this point, plus why being specific here is key 

8:18 - A special ask I have of you on how you can support this podcast and its message

11:11 - Ways you can ask for the referral once someone has gotten some sort of positive result from the product or service purchased

14:53 - What I would do differently at this point using the Love, Serve, Grow process

16:23 - Why it's important to realize that referrals aren't "one size fits all", plus an example of how we adapted things for a client of mine based on the set-up of her business 

Follow me on Instagram at @bob_heilig

Join our free Network Marketing Community

In today's episode, I share a really powerful shift in the way that you should approach doing something different and new in your content if you find that people aren't engaging with, or even watching, your videos!

Listen to Learn

3:01 - The choice each of us has to when we start to do something new, especially when it comes to creating content 

4:33 - A big shift in mindset I want you to consider the next time you go live on social media

6:13 - The magic that happens when you learn to fail from a place of love instead of fear 

8:33 - One thing you can do over the next 6 months that will dramatically change who you are as a person

10:25 - A special ask I have of you on how you can support this podcast and its message

11:23 - My personal journey with live video and the challenges I learned to overcome through taking consistent action 

15:13 - An interesting thing that happened when I spoke my commitment to go live for 30 days and how long it took me to start seeing traction 

17:38 - The role that always keeping faith, even when you don't have what it is you desire, will play in the process of building your business 

18:33 - How the mindset shifts I share today can be applied to everything in business, not just social media 

Follow me on Instagram at @bob_heilig

Join our free Network Marketing Community

Leadership really does start with you, and in this episode, I reveal the responsibility that you have as a leader to lead your team by example, and to not ask them to do something that you're not willing to do!

Listen to Learn

1:12 - Why right now is the time for you to get recommitted  and refocused on your personal business 

3:53 - What I learned about leadership years ago and the very first step I took to become a better leader 

4:32 - A common mistake that I recognized I was making and why I want you to avoid doing the same 

6:40 - The crucial role that knowing your numbers should always play, plus what to focus on if your team isn't growing

7:42 - A special ask I have of you on how you can support this podcast and its message 

13:08 - What I mean when I say that "a success story has a shelf life" and how this concept applies to your business 

14:00 - The tremendous responsibility and opportunity you have at this time as a true leader 

Follow me on Instagram at @bob_heilig

Join our free Network Marketing Community

🎙THE LOVE-LED™ SHIFT

 A 5-part audio series for the leaders who can't keep doing it the old way. This is your line in the sand, naming what's breaking, what's next, and how to build what lasts.

Are you feeling the burnout from a business system built on fear and pressure? One that rewards performance and sales, but at the expense of your peace and authenticity? While it may appear to work for some, this system is silently exhausting the very people it was meant to empower.

That's why we're excited to finally introduce the LOVE-LED™ SHIFT special series we've been hinting at for some time now. This isn't just a podcast. It's the beginning of a new era in leadership for a profession that's been craving real, lasting change. In this series, you'll discover a better way to grow and a new way to lead, one that starts from within. Your transformation begins now.

We're doing something completely different. All five episodes of the series will drop at once, 48 hours from today. If you're hearing this after that window, they're likely already waiting for you to dive in. So make sure to follow the show, share this trailer with someone who needs it, and get ready to challenge everything you thought you knew about business, success, and leadership.

This isn't just a series. It's a movement. The LOVE-LED™ SHIFT begins now.

Listen to Learn:

1:01 - The reasons that traditional growth strategies might be silently eroding your peace and purpose

3:16 - Why it's not just your business, but your belief in yourself that might be breaking, and what to do about it

4:11 - The "LOVE-LED™ Shift" and the new era of leadership we are ushering in

6:01 - What to expect from this series and the way how it will help you totally redefine your approach to content and conversations 

7:31 - The big lie that is destroying our profession and what you can do right now to restore your leadership confidence

9:01 - Why it's so important to realize that you are not broken, the system is…

Click here to subscribe to our LOVE-LED™ Weekly emails! 

Follow me on Threads & Instagram at @bob_heilig

Join our free Network Marketing Community

Subscribe to our YouTube Channel

Today, I want to answer a question I consistently get, "Bob, what would you do if you started your own network marketing business?".

My answer is based off of 2 things:

1. 10 years of experience as a distributor in different sales/network marketing companies  

2. My experience with coaching and working with THOUSANDS of people

Tune in as I share the lessons I learned throughout my entire career and the key things I would do before ANYTHING else if I started my own network marketing business tomorrow.

Listen to Learn

1:57 - Shoutout to my Instagram followers 

2:39 - Define a clear social media content strategy

4:27 - Why your goal shouldn't be just to sell/recruit people? 

6:20 - It's not your job to motivate people 

9:27 - The #1 tool to attract and connect with the right people

13:30 - Benefits of a well-defined content strategy

14:26 - Act with a sense of urgency

Join our free community

Hey everyone! We've got a special episode today. 

Joining me today is my very good, close friend and Director of Coaching, Megan Weisheipl.  

She is here to share an exciting announcement about her brand new book, The Selfish Hour.

We're talking about the main concept of the book, challenges she faced during the writing process, and a preview of The Selfish Hour!

Get a sneak peek at the first chapter of the The Selfish Hour for free - www.meganspeaks.com/the-selfish-hour 

Follow Megan on Instagram: https://www.instagram.com/meganweisheipl/

Listen to Learn

1:31 - About Megan Weisheipl (career & business background)

6:38 - The challenges to writing a book 

8:09 - Main concept and idea of The Selfish Hour

14:38 - Redefining 'selfish' - what 'understand yourself' means

21:35 - Transforming your life in one hour a day

24:18 - How to revisit and let go of painful memories

27:45 - The transition from stagnation to growth 

32:15 - Overcoming the most challenging part of the process

34:47 - How to get access to The Selfish Hour

Join our free community

Have you ever felt like serving, supporting, and leading your team is no longer serving you anymore but instead is leading to burnout and exhaustion?  

If you can relate to this, then this episode is going to be very valuable for you. 

Today, I'm sharing with you my personal coaching session with Jackie Richards. 

We talk about this idea of working ON your business instead of IN it, stepping back to enable business growth, re-evaluating your role in your business, and elevating your leadership through delegation.

You can follow Jackie on Instagram HERE: https://www.instagram.com/the.jackie.richards/

Listen to Learn

3:00 - Episode Intro: Getting to know Jackie Richards

9:44 - How martyr complex and guilt affected Jackie's leadership 

14:03 - Overcoming martyr complex and enabling business growth

18:05 - Exhaustion, burn out, and stepping back from the business

20:34 - How to elevate your leadership through delegation

23:37 - Tips to succeed on your social media content this 2023 

30:37 - Social media CTAs that will boost your engagement

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The uncertainty of social media platforms (Facebook, Instagram, etc.) have imposed a big risk for a lot of businesses, especially for those that rely solely on them.  

Recent statistics and trends show that social media engagements have decreased dramatically. 

The big question now is this: "Is social media dying?" 

Today, we'll discuss whether or not social media is still a viable tool to grow your business this year.

Join our Social Media Content Creation Workshop 

DM me the word "WORKSHOP" on Instagram to get the link to register!

https://www.instagram.com/bob_heilig/

Listen to Learn

3:01 - Social media statistics & trends you need to know for 2023

11:42 - Authentic Content Creation: Why does it matter in business today?   

17:45 - How to share your products in your content without selling   

25:44 - Stop relying on your content to build your business

27:44 - Advice regarding YouTube and podcasting

29:11 - The ultimate goal of authentic content creation 

31:54 - Why you need to stop chasing the trends

34:53 - The power of relationship building and value creation 

39:44 - Overview of the content workshop

41:16 - What does it take to become a trusted advisor?

44:56 - Be the change - LOVE SERVE GROW

Join our free community

I know that many of you are going through a lot of challenges in your business right now - your sales are down, your results are down. 

You feel that the business isn't the same as it was in 2020. 

I bet a lot of you are wondering why the skill sets, marketing tactics, and sales strategies aren't working anymore today. 

Well, you're not alone. It's not you. It's the landscape in our profession today. 

Today, I want to share why it's so much harder to build a business in the network marketing and social selling profession today than it was in 2020.

Join our 14-day Implementation Challenge

DM me the word "WORKSHOP" on Instagram to get the link to register!

https://www.instagram.com/bob_heilig/

Listen to Learn

1:33 - A little catching up (Our first ever family trip) 

3:12 - Social selling landscape pre/post COVID-19

7:14 - Why 2020 sales tactics don't work today 

9:25 - Forest analogy of social selling - purge and growth

14:00 - 2 focus areas in your business this 2023

17:29 - You're not alone in your struggles

Join our free community

I want to challenge a very common practice that I see many, many people in our profession doing: Posting on their public social media when they get paid in their business.

I see people sharing – "Just got paid!", "Commissions hit…", "Residuals just posted", and a whole lot more. 

Honestly, I think it's one of the worst things that people do on social media in our profession. Listen to find out why!

Are you following me on Instagram yet? (Click here to follow!) 

Listen to Learn

00:08 - Why network marketers flaunt "wealth" on social media

05:50 - Showing off wealth and its negative impact on your team 

07:34 - Violation to Federal Trade Commission guidelines 

09:21 - A different definition of success

10:10 - A caution to team member poaching 

13:43 - The key for business sustainability and longevity

Join our free community

The trend of social media in the last couple years has been all about short-form content – reels, TikToks, stories…

It's not that there isn't value in doing that, but I don't see a lot of people going live anymore on their public social media. 

I think that we're missing a HUGE opportunity that live video content presents in our businesses.

Today, I'll share why live video content is a must-have in 2023, and 3 EASY sources of content for your live videos.  

My FREE Industry-Specific Transformational Sales Training is still available for replays!

DM me the word "MASTER" on Instagram to get the link to register!

https://www.instagram.com/bob_heilig/

Listen to Learn

00:25 - Why live video content strategy is a must-have 

03:34 - #1 - Look at your past content 

05:09 - #2 - Look at your customer and team Facebook Groups

08:43 - #3 - Pay attention to the conversations in your business 

11:01 - Organizing your live video content strategy  

Join our free community

When it comes to social selling in the health and wellness industry, people tend to give too much INFORMATION during the sales process.

Now, I understand that we do this with good intentions… 

We believe in our products, we're passionate about it, so it's natural to give people all the information. 

However, sharing all the information to our prospects overwhelms them, affecting their chances of buying!

Today, I'm talking about the dangers of information-overload and how to save your business from it. 

FREE Industry-Specific Transformational Sales Training:

DM me the word "MASTER" on Instagram to get the link to register! Replays will be available until March 26!

https://www.instagram.com/bob_heilig/

Listen to Learn

00:05 - The problem with too much product information 

01:15 - How information overload affects your business

03:51 - Simplify for relevance

Join our free community

The beauty industry is doing very well… in fact, it's actually proven to be almost completely resistant to recessionary trends. 

In this episode, I'll be discussing 5 important consumer trends in the beauty industry in 2023. If you sell makeup, haircare, or skincare, this episode is going to be a really important one for you!

I'll dive into 5 things that customers are REALLY wanting this year, so it will actually be helpful no matter what industry you're in.

FREE Industry-Specific Transformational Sales Training:

DM me the word "MASTER" on Instagram for the link to register!

https://www.instagram.com/bob_heilig/

Listen to Learn

00:17 - The beauty industry landscape  

01:49 - #1 - Personalized level of buying experience  

06:25 - #2 - Loyalty programs/offerings 

09:02 - #3 - Brands partnering with authentic influencers 

11:39 - #4 - Consumers wanting brands that are tied to communities  

14:08 - #5 - Businesses prioritize relationships over transactions

Join our free community

When it comes to network marketing and social selling, we often hear all the negative perceptions around it rather than the OPPORTUNITY it brings to people. 

This is a real obstacle that many of you face, making leaders feel stuck in their business. 

So how can we correct this and change it for the better?

Today, I'll give you advice on how you can overcome the negativity surrounding the network marketing and social selling industry.

FREE Industry-Specific Transformational Sales Training:

DM me the word "MASTER" on Instagram to get the link to register!
https://www.instagram.com/bob_heilig/

Listen to Learn

00:04 - The stigma around network marketing and how to change it 

02:42 - Sales mistakes that are killing your business 

05:42 - Content creation tips to overcome sales resistance

10:33 - The #1 tool to overcome people's negative perception

Join our free community

Have you ever felt that nagging whisper inside you, telling you something's off, even when you're doing everything 'right' in your business? 

Are you tired of the endless pressure, the feeling that your worth is tied to a number, or that you're constantly fighting burnout?

If you're honest with yourself, you know this isn't how leadership was meant to feel…

In this episode, I rip back the curtain on what I call 'fear-led leadership', or that inherited system of urgency, performance-at-all-costs, and subtle manipulation that's keeping so many good people stuck, and I introduce you to our LOVE-LED™ growth philosophy. This isn't just a kinder tone; it's a complete reformation, a belief-first, trust-driven model that puts people, identity, and sustainable growth first, because this is about building from peace, not pressure.

And as a special sneak peek, I'm revealing the upcoming LOVE-LED™ Shift Series, a 5-part blueprint that will give you the exact tools and language to finally lead differently, which will be dropping all at once late next week as a podcast series you can binge. This isn't about improving the old way; it's about replacing it. So, if this hits something in you, don't look away. Lean in. Your shift starts now. Are you ready?

Listen to Learn:

5:49 - Decoding fear-led phrases and examples of what manipulation often sounds like

8:57 - The foundational principles of LOVE-LED™ growth and how represents a new standard built on belief and identity 

10:40 - Why this type of leadership honors your life and your priorities

12:04 - A look at genuine motivation and manipulative tactics disguised as leadership, and why it's time to dismantle the latter

12:59 - Debunking the myth that LOVE-LED™ growth avoids effort 

19:34 - The difference between a fear-based strategy and a deep-seated fear-built culture that can subtly sabotage teams and leaders

25:33 - What the three types of leaders are and identifying your role in the current landscape of our industry 

32:37 - An exclusive preview of the upcoming 5-part podcast series which will offer a complete framework to transform your leadership and build a business rooted in love, not fear.

469: What Happens When You Stop Performing and Start Leading

Click here to subscribe to our Weekly LOVE-LED™ Coaching emails! 

Follow me on Threads & Instagram at @bob_heilig

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Subscribe to our YouTube Channel

The way you introduce your business to a prospect is SO critically important.

If you really want to stand out, there is one important shift that you need to make in your network marketing or social selling business in 2023:

You need to change the way you sell. 

I've been teaching about the value and IMPORTANCE of having transformational sales conversations… and today, I'm going to teach you HOW you can share your business in a meaningful way. 

To register for my FREE industry specific transformational sales training, tap here: yourvirtualupline.com/masteryourmarket

Listen to Learn

01:06 - Importance of transformational sales conversation

02:00 - Industry specific transformational sales training

04:22 - Sharing your business in a transformational way

Join our free community

Big News: I'm introducing a brand new, free training series next week... (we're sill in the process of creating a catchy name for it...).
But the bulk of this episode is about how being a parent is an incredibly REWARDING, but oftentimes a challenging and maddening job...

I know most parents out there can relate how crazy it can be taking care of toddlers.

Today, I want to share some impactful moments I've had with my son, Greyson, and the leadership lessons I'm learning along the way.

Listen to Learn
01:58 - My 5-year old son's play therapy story 

04:06 - The amazing progress of Greyson

07:41 - Life lessons I learned from my son

Join our free community

Have you ever taken the time to step back and consider what the EXPERIENCE is like for a CUSTOMER that buys from your business?

If you haven't yet, then I want you to understand that improving your customer experience is one of the easiest ways to…

1. Increase your revenue and make more profit

2. Create more opportunities for your business

The problem is, most people in our profession only focused on the value of the initial sale – not thinking longer term – building relationships and creating an experience for customers.

This 2023, it's no longer about marketing and sales, it's more on customer experience and delivering customer results.

In this episode, I'll teach you how to create a memorable customer experience and make a difference in the lives of your customers. 

Listen to Learn

00:14 - Why customer experience is key to profitability? 

02:45 - QUESTION: What percentage of your customers buy from you more than once?

04:30 - 2 signs that show your customers are happy 

06:00 - QUESTION: What's the lifetime value of a customer in your business?

10:34 - Customer service vs. Serving your customers

12:17 - How to bring more value into your customer relationship 

15:34 - Actionable steps to personalize the process 

19:40 - The #1 way to build relationships and trust

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