Explore every episode of the podcast WWT Research & Insights

What would happen if your business suffered a major cyber attack today? Most organizations aren't ready. But yours can be. In this powerful discussion, WWT cybersecurity experts Kate Kuehn and Angela Brandt reveal how businesses can stay operational through inevitable cyber incidents. Learn why AI-driven threats, internal mistakes, and system malfunctions are reshaping security strategies and how you can build a resilient business that doesn't just survive, but thrives in the face of disruption.

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

The convergence of optical transport and core routing has long been a networking ambition. Unfortunately, challenges related to cost, performance and interpretability have stood in the way — until now. Join WWT experts Josh Hogan and Tyler Tappy as they discuss how recent advancements have made it the perfect time for organizations to embrace a converged network architecture.

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

In the evolving landscape of customer experience (CX), organizations are urged to empower employees as champions of CX, particularly in B2C sectors like retail and healthcare. By integrating employee experience (EX) into CX strategies, businesses can enhance both workforce satisfaction and customer loyalty, leading to significant growth. Key benefits include increased employee engagement, improved customer service, and reduced turnover costs. Join WWT's business development manager, Morgan Laville and digital advisor Brencis Stanford as they outline actionable steps for leaders, such as partnering with EX leaders, comparing employee and customer journeys, addressing workflow friction, and measuring both EX and CX metrics in tandem.

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

To thrive in today's rapidly evolving digital landscape, leaders must take control of their digital destiny by carefully assessing which digital platforms and systems they should build in-house versus when they should leverage third-party solutions. 

Learn from WWT's Digital Managing Director Andrew Brydon and Chief Digital Advisor Dave Watts about how adopting a full-stack approach that balances owned and third-party solutions can create a flexible digital foundation that adapts to evolving customer expectations.

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

AI development often involves diverse tools and frameworks that necessitate a flexible and portable infrastructure. Learn from Technical Solutions Architect Steve Younger about why the Kubernetes platform is inherently designed for flexibility and portability, making it highly suitable for managing AI workloads across different environments.

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

Optimizing the digital employee experience (DEX) is crucial for increasing employee productivity, collaboration, innovation and engagement. But how can organizations proactively identify which improvements to make and measure their impact?

The DEX score, powered by digital experience monitoring (DEM), serves as a quantifiable metric to evaluate this experience — much like a GPA reflects academic performance. This webinar explores implementing DEM and leveraging the DEX score as a benchmark. You'll learn how to define key performance indicators comprising the DEX score, gather insights across the digital employee journey, identify friction points, set target scores based on industry standards, and use the score to drive improvements to employee satisfaction and productivity.

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

CISOs and their security teams play a pivotal lead role in unlocking the power of AI in the enterprise. While most organizations start their AI journey based on use cases, a governance program needs to be built in parallel. 

Join WWT AI security expert Angela Brandt as she dives into how you can build an AI governance program that addresses fairness, bias, discrimination and safety. Angela also talks about the important role security plays in an AI Center of Excellence and how to assess risk related to AI in your business.

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

As AI transforms industries, business leaders can't afford to sit on the sidelines. Even if you're still figuring out exactly how AI is going to fit into your organization, it's critical to start developing an informed perspective now. 

This episode of WWT Research dives into real-world insights and learnings gleaned from to two key AI initiatives taking place within WWT – WWT GPT  and RFP Assistant – to provide you with high quality advice and guidance that can be immediately applied to your own AI journey. Take a look behind the scenes and learn more about the reality of what it takes to harness Gen AI and LLMs in the enterprise. 

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

Adoption of Secure Service Edge (SSE) platforms, which provides security and policy enforcement right at the cloud edge, is accelerating and remains key to realizing a full SASE model. In this episode of WWT Research, Technical Solutions Engineer Nicole Portell outlines steps you can take to implement SSE for a secure, scalable and flexible network architecture that optimizes traffic flows and optimizes user experience. 

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

We've heard it time and time again: It's not if, but when you'll get hacked. Accepting that reality requires you and your security teams shift your focus from prevention to recovery. Watch Kate Kuehn, WWT's Global Head of Cyber Advocacy, talk about how you can drive cyber resiliency – from the practitioner level all the way up through the board room.

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

For AI to truly add value, it must be developed with security as a foundational element. Watch WWT's Global Head of AI Security Kent Noyes discuss how to balance the risk and reward of AI so we can use it to our advantage. 

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

Adopting cloud-native development capabilities is a strategic priority for many IT leaders. But cloud is not a place; it's an operating model. So what exactly does "cloud native" mean?

Join WWT technical solutions architects Steve Younger and Matt Hilliker as they talk about how treating "cloud native" as a journey for building and running applications from the ground up can maximize the advantages of your cloud deployment model. Steve and Matt also identify common patterns they're seeing from client organizations as it relates to going cloud native and which industries stand to gain the most from incorporating a cloud-native mindset.

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

As more employees return to office, the demand on Wi-Fi networks is increasing. Now is the time for IT leaders to decide whether they should upgrade to Wi-Fi 7 or stick with Wi-Fi 6/6E. Join WWT experts Jen Huber and Mike Rice as they explore Wi-Fi 7 features, technical benefits and implementation considerations to help leaders answer this important question.

More WWT Research: https://www.wwt.com/atc/research/overview

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

The incredible potential of AI to drive generational transformation has the C-suite scrambling for ways to best position their organizations for success. But readiness is just half the battle — real business and technology decisions must be made to drive success past the finish line and beyond.  

Join WWT AI experts Tim Brooks and Brent Collins as they discuss the key technology decisions executives must guide for AI transformation to come to fruition, such as buying or building AI models, cloud vs on-prem deployment models, data architectures and management strategies, security and building IT infrastructure that can handle AI workloads.

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

AI initiatives across the world are taking flight and being pushed aggressively by C-level executives who recognize the sink or swim nature of adopting the generational technology to drive innovation. But for too many of those leaders, a gap exists between what they want to execute and what they need to execute. 

Join WWT AI experts Tim Brooks and Brent Collins as they talk about the discrete steps that executives need to take to position their organization for AI transformation. Tim and Brent talk about real-world examples of how other businesses are pursuing AI, the importance of intellectual and organizational transformation, and  the vital role of creating an AI center of excellence. 

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

Automation is gaining momentum and rapidly becoming a top priority for business leaders looking to drive growth, simplicity and efficiency. Yet developing a comprehensive automation strategy remains a struggle for many. The key lies in prioritizing the right automation initiatives and executing them effectively. 

Join WWT Principal Automation Architect Nick Thompson as he presents six fundamental principles to guide organizations on their automation journey. Whether you're just beginning or looking to enhance existing automation initiatives, Nick's expertise can help you build a successful automation strategy aligned with business goals, empower your teams, and ensure project success. 

Editor's note: This recording also features Tanner Bechtel, who no longer works at WWT.

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

Mergers and consolidation in the IT ecosystem has technology leaders reassessing strategies and nowhere is that more apparent than in the virtualization space, prompted by Broadcom's $69 billion acquisition of VMware toward the end of 2023. Should you stay or should you go? The answer isn't simply black and white.

Join WWT principal solutions architects James Harless and Jeff Mercier as they talk about how organizations should be thinking about their virtualization strategies amidst the uncertainty. James and Jeff discuss how we wound up in this situation to begin with, strategies for moving forward and how to think about the paradigm shift in managing your infrastructure moving forward.

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

As bad actors leverage AI to make ransomware attacks more prevalent and effective, data center operators and security leaders must move beyond traditional disaster recovery plans and think strategically about cyber recovery. 

Join WWT Cyber Resiliency Expert Michael Ambruso and Emerging AI and Cybersecurity Solutions Architect Todd Hathaway as they discuss ways in which you can optimize your data recovery plan when — not if — you fall victim to attack. Michael and Todd clarify the important difference between disaster and cyber recovery, dive into the role AI is playing in offense and defense, and offer guidance on how to best increase resiliency throughout your organization. 

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

No longer simply about Wi-Fi, today's campus networks integrate with building systems that can drive innovation, enhance employee experience, accelerate environmental initiatives and unlock the power of AI.  

Join WWT Technical Solutions Architect Samuel Clements as he talks about how wireless technology is reshaping connectivity for campus networks and acts as a platform to support hybrid work models that are more secure and embrace the unpredictability of an AI-driven future. Clements also discusses how IT leaders can create inroads with facilities management teams by treating them like a line of business, matching the right wireless technology to specific use cases and how optimized facilities can create a competitive advantage for your organization. 

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

AI-powered chatbots or virtual assistants are rapidly growing as organizations look to more efficiently respond customer needs and drive loyalty through a more personalized experience. But building AI-powered digital assistants is challenging given the numerous approaches and tools available on the market.  

Pulling upon experience building two intelligent digital assistants for internal-to-WWT purposes, WWT Data Science Director Ankur Gupta and Data Consultant Dale Hsu dive into the dos and don'ts of building AI-powered chatbots that can drive value for your business. Ankur discusses a three-layered framework approach designed to solve for scale and cost bottlenecks. And Dale discusses key learnings that can help you in your AI journey.

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

As digital transformation and AI initiatives continue to gain momentum, organizations will be flooded with data in ways they've never experienced. Harnessing that data will become increasingly important not only to drive toward to success — but to avoid failure. That's where AIOps (AI for IT operations) comes in. 

Join WWT data science and AI experts Anshul Chaturvedi and Snigdha Bhardwaj as they talk about how organizations can better apply data, machine learning and AI to the massive data sets that are flowing in through global IT implementations. This webinar is based on a WWT Research paper that details how a modular approach to AIOps allows organizations to better leverage data to drive efficiency.

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

Today's artificial intelligence models are revolutionary — reshaping industries by automating complex business decisions previously left for experts. Success with AI, as many now know, is predicated on data. So, what happens when the data we feed our AI models is inherently biased?

Join WWT Data Scientist Charlene Ulrich and Big Data Consultant Daniel Cholakov as they talk about the growing need for leaders to scrutinize AI and natural language processing (NLP) models for bias. Charlene and Daniel use a recent WWT Research paper on mitigating bias in AI using debias-GAN as a jumping off point for a conversation that includes why de-biasing AI is important, where and how bias can take place and how you can use our findings to to improve your AI strategies.

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

In an era where technology is not just an enabler but a driving force, understanding its implications on your business is crucial. Artificial intelligence is no different. AI-powered solutions are increasingly complex and costly to test and implement, and most organizations lack the ability to fully realize AI's game-changing promises.

Join WWT Senior Vice President of Sales Daniel Valle as he dives into the transformative power of AI — particularly large language models — and how they are shaping the future of telecom. Daniel also talks about how telcos can integrate AI into their organizations at scale, the important role security plays in driving success and how leaders can think about use cases that lead to revenue.

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

How can my organization become a great place to work? This is a common question we hear from clients of WWT. While there isn't a one-size-fits-all approach to culture, the most successful organizations integrate company culture with advanced technology to leverage data-driven insights and drive measurable business outcomes. Join WWT’s experts Joe Berger, VP of Digital Experiences, and Krista Bush, VP of Global Employee Experience, as they discuss a framework for creating a sustainable and resilient company culture — a framework that has placed WWT on the Great Place to Work® list for 13 years running.

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

As organizations continue to adopt hybrid work models, SD-WAN can serve as an ideal launchpad for larger architectural shifts that enable the business from anywhere, particularly as traffic patterns continue to evolve. To do that, IT leaders need to optimize and secure their WAN.  

Join WWT Network Solutions Practice Manager Tom Schepers as he talks about why an enhanced and secure WAN is needed for employees at home and in the office to have a good digital experience. Tom also discusses how organizations can embrace the idea of a "branch of one," details the impact of SSE and SASE, and how an optimize WAN can set you up for cloud success. 

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

You can't automate what you can't see. Therefore, investing in observability of your IT environments is critical for driving automation success. The problem is that business processes are supported by multiple IT teams and environments, and observability is not always prioritized in large-scale automation initiatives. 

Join WWT's Kevin Wald and Mike Cervasio, both of whom are automation experts, as they talk about how to gain observability in IT environments that in many cases are decades old. Kevin and Mike also touch on key metrics to track to make sure you're getting the most ROI on your automation investments and how observability can quickly lead to scalability.

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

Automation has traditionally been viewed as an IT project or series of IT projects. But increasingly, C-level leaders are asking about it. But what should you automate first? Who should lead efforts? And how do you know if automation is working? 

Join WWT EVP of Global Supply Chain Jeree Hanavec and Principal Consultant Anshul Chaturvedi as they talk about the importance of driving a top down strategy when it comes to enterprise automation. Jeree and Anshul also talk about how you can prioritize the right things to automate and how you can measure success.

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

As the healthcare industry develops new treatments that leverage new devices to deliver innovative care in a rapidly evolving landscape, the amount of data stored and transmitted will grow exponentially, and bad actors will continue to innovate and capitalize on this continual flood of new information. 

Join Justin Collier, a Chief Healthcare Advisor at WWT, as he details best practices healthcare delivery organizations can adopt or advance to safeguard sensitive data. Dr. Collier talks about the rise of connected devices, some of the ways zero trust can protect your sensitive information from malicious actors, and the importance of rigor in cybersecurity. 

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

Cloud marketplaces are designed to help optimize cloud costs. But for all the potential they offer, we've found our client base can struggle to extract the full value of cloud marketplaces. 

Join WWT's Joshua Bushman and Lauren Fleming, both authors of the recently published Cloud Marketplace Maturity Model report, as they talk about a framework for simplifying, streamlining and scaling how organizations buy, deploy and manage cloud solutions across their business. 

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

Leaders across industries are prioritizing customer experience to build advocacy and grow their businesses. A crucial – but often neglected – component of the customer experience is the contact center. While you'll often find the contact center buried at the bottom of the digital transformation list, the reality is it can make or break your customer experience.  

Join WWT's Morgan Laville and Patrick Bond as they talk about how to turn your contact center into a rich hub of customer insights and a contributor to customer satisfaction, sentiment and loyalty. Morgan and Patrick also discuss WWT's Contact Center Maturity Model and how it can help guide your journey and justify investments. 

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

Environmental, social and governance (ESG) initiatives are now squarely in the crosshairs of C-suite and boardroom leaders, which is putting a lot of pressure on business and IT leaders to dive full force into an area they may not be super comfortable in. What is the role of IT and the CIO in driving sustainability success?  

Join WWT's Brendan Walsh and Wes Palmer, who lead our ESG practice, as they dive into the wide array of solutions and services that make it possible for companies to continue relying on data and computing power while also becoming more environmentally sustainable. Brendan and Wes also touch on building efficiencies in the data center, making sense of a crowded marketplace and steps to take to build a sustainable technology framework. 

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

Automation has become a business imperative in the era of efficiency. And while sound automation strategy starts at the top, a bottom up, grassroots approach is equally important. It's likely that some form of automation is already underway at your organization. The challenge is: How do you scale automation efforts taking place below the radar?  

Join WWT Technical Solutions Architect Dana Callear and Senior Director of IT Leadership Dave O'Toole as they talk about how leaders can sync executive strategy with automations that are already occurring within an organization. Dana and Dave also discuss the importance of identifying pockets of automation that can help drive scale and the role culture plays in making it all happen. 

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

Automation in the digital workspace boils down to intelligently automating the right processes and eliminating friction so employees and IT are empowered to focus on more meaningful work and resolve issues faster. But to be clear: It's not about automating everything. It's about automating everything right.  

Join Ivan Wintersteiger and Mike Cervasio of WWT as they talk about how automation is helping time- and budget-constrained IT departments do more with less. They'll also tackle automation challenges from an employee and IT perspective and provide practical steps you can take now to enable automation while detailing areas you should prioritize.  

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

Network traffic is growing more complex each and every day as hybrid and remote work continues to be the norm. That's putting traditional network architectures in a state of major upheaval after decades of relative stagnation. Wi-Fi, secure access service edge (SASE), private wireless — options for connectivity keep growing. This includes transport networks, which are evolving to deliver new services and user experiences. 

Join WWT technical solution architects Joshua Hogan and Tyler Tappy as they discuss the important details of implementing a converged transport network, which takes the long-reach optical technology typically found in standalone optical networks and consolidates it into a compact, high-performance router. Joshua and Tyler also cover key steps to putting a converged transport network into action. 

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

Tired of the endless tug-of-war between your end-user computing and security teams? Join WWT experts Ivan Wintersteiger, Director of EUC and AIOps (Observability), and Jordan Hildebrand, Global Cyber Practice Director, as they face-off in a discussion about strategies to move past the "us vs. them" mentality. You'll learn the frameworks, communication tactics and assessment methods that enable a harmonious balance between employee experience and security posture.

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

Now that they're in the cloud, many organizations are asking whether their rush to migrate all workloads and applications was really best for the long-term success of the business. Cloud security plays a big part in that consideration. So, how should organizations think about this balancing act between "embracing everything cloud" vs "protecting their most valuable data"? Has the recent acceleration in cloud adoption changed the traditional function/role of security teams?  

Join Clint Huffaker, WWT's Application and API Security Lead, as he shares valuable context related to those questions. He also dives into what an ideal cloud security program looks like, why cloud developers are being asked to "shift left," and what steps leaders can take now to help cloud security enable the business and unlock the full value promised by investment in the cloud. 

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

As businesses interact and transact with an ever-growing ecosystem of employees, customers, third-party vendors and supply chains, identity-related risks are rapidly increasing. A foundational identity and access management (IAM) program helps makes sense of the chaos and hardens your organization's overall security posture. It's also a vital prerequisite for taking advantage of the latest security frameworks, including zero trust and SASE/SSE architectures.  

Join WWT Senior Practice Manager Jayson Yee as he shares how organizations can start—or mature—their IAM journey. He'll highlight how to evaluate vendors tailored to your organization's unique use cases, the benefits and drivers of a strong IAM program, and areas where your organization may already have identity technology deployed. 

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

The proverbial four walls of the office have dissolved as today's hybrid workforce is finding new ways and places to plug in and work. As such, the secure access service edge (SASE) has emerged as a unified way to connect users, devices, applications, services and platforms from anywhere at any time. But SASE is a significant architectural shift. And the market is complex and dynamic, leaving leaders lost for how to get started. 

Join WWT Technical Solutions Architect Brianna Sideris as she talks about how the network and security worlds are colliding to deliver Secure Access Service Edge (SASE) and how your org can prepare to take advantage of the Secure Business outcome that SASE provides. Brianna also identifies common use cases pushing SASE and SSE architectures front and center, the implications those strategies have on enterprise infrastructure and practical steps you can take to make it all work.

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

Cloud adoption has accelerated in recent years. Whether spurred by the pandemic, the need to enable hybrid work, or the desire to meet heightened consumer expectations for digital experiences, most organizations have a cloud footprint today. Yet in their rush to migrate, many organizations took shortcuts — the consequences of which will make it harder to scale their footprint and realize the full benefits of their investment. That's where cloud optimization comes in. 

Join WWT Director of Cloud Platform Jack French and WWT Cloud Marketplace Specialist Josh Bushman as they discuss cloud optimization's critical role in achieving long-term cloud success. Given cloud's reach across technology stacks, their discussion focuses on some top ways organizations can put optimization into action, including tips for implementing best practices around cloud governance, cloud cost management, cloud security and cloud marketplaces.

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

Cloud has been at the forefront of enterprise digital transformation over the last several years, but the massive amounts of data coming in and out of the cloud — combined with the growing number of connected devices needed to do business — is starting to lead to slowness and timeout of applications. What can we do to fix this? This is where cloud edge hybrid solutions come in.  

Join WWT Senior Solutions Consultant Jennifer Adefala and Distinguished Solutions Architect Curt Stalhood as they discuss edge computing's role in unlocking even more value out of the cloud. Jennifer and Curt also talk about the complexities involved with optimizing the cloud to take immediate advantage of solutions like edge and practical steps organizations can take to put cloud edge into action. 

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

For years, organizations' wireless strategies have been centered around when to upgrade to the latest version of Wi-Fi. But new technologies and use cases are forcing networking directors to think bigger about wireless networking in order to meet the needs of a dynamic and mobile workforce.  

Join WWT Mobility and IoT Practice Manager Bob Hrbek as he discusses these changes — from the role of private LTE in the enterprise to the wireless network becoming a launchpad for business innovation. Bob also talks about how advances in access points, controllers and more are lowering the barrier of entry to deploy different options for connectivity and why now is the right time to plan for the future.  

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

Employee experience (EX) and customer experience (CX) are intrinsically linked and prioritizing both is imperative for organizations looking to thrive in a permanent hybrid work model. But not every company thinks this way, which will inevitably lead to internal attrition, inefficient onboarding, slower time to market and customer dissatisfaction. 

Join WWT's Chief Digital Advisor Charlie Lawhorn and David Rosenblatt, a distinguished digital workspace solution architect, as they discuss the criticality of equalizing EX and CX in today's work environment, how organizations can begin to unify the two concepts and examples of companies reaping the rewards of getting it right.

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

Data collection and management are the most significant pieces of the puzzle for any organization looking to improve sustainability, regardless of industry or geography. But too often, data quality is low, incomplete or inconsistent.

Join WWT's ESG Director Varchala Abrol as she discusses key steps organizations can take to adopt a more data-centric mindset that can lead to clear sustainability goals that align stakeholders and drive progress. Varchala also talks about the critical need to maintain board-level buy-in and how ESG leaders can communicate their needs, challenges and successes.  

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

Enterprise IT is more complex than ever as the era of hybrid work and decentralized applications can quickly lead to unpredictable data flows and surprises around seemingly every corner. Security teams need more control, not less. But how can you implement a holistic approach built around people, process and technology? The answer isn't always clear. 

Join WWT security experts Matt Berry and Jill Cochrane, two cybersecurity industry veterans, as they discuss the challenges of observability and visibility — the foundation of any cyber program — from both a technical and business perspective. Matt and Jill offer tips and tricks on how you can gain clarity in what devices and applications are connected to the network, what each application and device is doing, and whether it's doing what it's supposed to be doing.

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

Driving automation remains a top priority for IT and business leaders alike as they seek to increase efficiency, productivity and growth. But enterprise-wide automation relies heavily on momentum. If employees can't see how automation can make their work or life easier, they may view automation efforts as nothing more than change for change's sake. And one of the best ways to drive a culture of automation is establishing a formal governance structure. 

Join WWT automation experts Kevin Dana and Mark Wall, who will dig into the cultural changes that need to occur for organizations to achieve enterprise-wide automation at scale. Mark and Kevin will talk about practical ways organizations can automate for the benefit of multiple individuals and groups, and steps leaders can take to build a comprehensive governance board.

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

In 2024, organizations laid the groundwork for AI transformation, and now in 2025, it's time to cement your AI strategy. Join WWT experts David Rosenblatt and Mike Davis as they share insights from our 2025 Digital Workspace Priorities research report. You'll hear their unique perspectives on treating AI like a new employee and guidance on transitioning from proof-of-concept to organization-wide AI implementation so you can empower every employee.

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

AI-powered chatbots or virtual assistants are rapidly growing as organizations look to more efficiently respond customer needs and drive loyalty through a more personalized experience. But building AI-powered digital assistants is challenging given the numerous approaches and tools available on the market.  

Pulling upon experience building two intelligent digital assistants for internal-to-WWT purposes, WWT Data Science Director Ankur Gupta and Data Consultant Dale Hsu dive into the dos and don'ts of building AI-powered chatbots that can drive value for your business. Ankur discusses a three-layered framework approach designed to solve for scale and cost bottlenecks. And Dale discusses key learnings that can help you in your AI journey.

Ankur has over 14 years of experience in the Data Science industry having worked for Samsung, AXA, and Absolutdata before joining WWT. He has led programs with high-impact, novel solutions using computer vision, NLP, AIOps, and other advanced AI domains. Dale is leading WWT's GenAI Center of Excellence and overseeing the development of their in-house GenAI products.

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

Game-changing technologies such as high-performance computing, artificial intelligence and machine learning are placing greater demand on data centers industry wide. Meanwhile, corporate sustainability targets are fast approaching, which is forcing organizational leaders to push for greater efficiencies across the business.  

Join WWT's Taylor Cooper and Don Molaro as they talk about the importance of data center cooling solutions and the impact they can have on accelerating data center output while simultaneously driving efficiency. Taylor and Don talk about specific solutions that can make an impact and how IT leaders can begin to incorporate them without skipping a beat. 

Don holds a master's degree in Computer Science and has been awarded 33 U.S. patents. Primarily interested in the "systems" side of computer science he has expertise in low level systems programing, high performance storage and computer systems and software defined storage systems. Taylor's professional experience with technology spans more than a decade and covers many different products and services from small to large enterprise size environment solutions. Her skills include things like hybrid cloud and sustainable technology, but she also is well versed in data analytics and public speaking.

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

As data pervades all aspects of the business, leaders are increasingly turning to digital twin technology to put that data to work in real-time and create a more efficient, proactive and secure organization. But creating digital twins at scale is complex and multifaceted, requiring many tools and technologies to bring to fruition. 

Join WWT Chief Technology Advisor Jason Craig as he dives into the evolving world of digital twins. Using a recent WWT Research paper on building digital twins at city scale as a jumping off point, Jason details the four general phases of digital twin creation and how it might apply to your business. 

Jason is a disruptive technology development leader with expertise in designing, developing, and launching innovative AI and machine learning technologies. He is adept at fostering collaboration among lean development teams to spark organization-wide innovation, refine ideas into products, and enable companies to enter new markets. Notable achievements include leading the adoption of Digital Twins and Metaverses within Fortune 500 companies and global governments.

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.

The AI revolution is here and it's hungry for power, space and cooling that most data centers simply weren't built to provide. This isn't about future proofing. It's about survival in a landscape where power demands are skyrocketing beyond what most facilities were ever designed to handle.

Traditional cooling systems are buckling under the heat of AI workloads. And the intricate dance of space, cabling and latency is more complex than ever before. So how do you feed this voracious appetite for resources? What does it really take to build an AI-ready data center? 

In this episode of WWT Presents: Research, WWT Chief Technical Advisor Don Molaro and Facilities Infrastructure Technical Solutions Architect Mike Parham cut through the hype and offer practical insights on how to prepare your data centers for the AI workloads that are reshaping our digital world. 

Realistically, almost no corporate data centers are prepared for these kinds of AI workloads at scale. We're working very closely with our who are looking at retrofitting environments…

-Chief Technology Advisor Don Molaro

This episode of WWT Presents: Research is based on the WWT Research report Facilities Infrastructure Priorities in the Age of AI, which explores the critical steps facilities infrastructure leaders must take to ensure their data centers are optimized for AI—from assessing power requirements and prioritizing advanced cooling solutions to designing efficient layouts and implementing sustainable practices.

More AI-themed WWT Presents: Research episodes include:

• Kubernetes' Key Role in Driving Enterprise AI Success
• Scrutinizing AI Models to Reduce Unintended Bias 
• AI in Action: Learn from WWT's AI Journey Building Chatbots and other AI Tools
• Steps for Building an AI Security and Governance Program
• Move Beyond AI Readiness: Key Technology Decisions to Accelerate AI Growth

Learn more about WWT Research, which includes comprehensive research guides and videos, at wwt.com.