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Explore every episode of the podcast World's Greatest Boss

Dive into the complete episode list for World's Greatest Boss. Each episode is cataloged with detailed descriptions, making it easy to find and explore specific topics. Keep track of all episodes from your favorite podcast and never miss a moment of insightful content.

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TitlePub. DateDuration
195. Master These 3 Habits to Transform Your Leadership08 Oct 202400:15:53

What's the real cost of leadership and how can you navigate it effectively? Leadership isn't just about holding a title—it's about cultivating habits that drive success and growth for your team. Today, I'm breaking down three essential habits every great boss needs to master.

I share the power of setting clear expectations, having consistent one-on-one meetings, and providing regular feedback. When your team knows exactly what's expected and you've built a strong relationship with them, they can hit those targets with confidence and precision. When done right, these habits can transform your team’s performance!


Tune in to learn how to hone these three habits and elevate your leadership game to make you the boss everyone wants to work for. Trust me, you won’t want to miss this one!


What you'll hear in this episode:

[0:05] The Cost of Leadership

[0:45] Three Essential Habits for Bosses

[3:55] Habit 1: Setting Clear Expectations

[7:25] Habit 2: Consistent One-on-One Meetings

[11:35] Habit 3: Providing Regular Feedback


Listen to Similar Episodes:

Navigating Team Turmoil: Strategies for Effective Conflict Management

The Secrets of Building an Intentional Culture with Robert Glaze

Compliance and Coaching: Building Culture in the Virtual World with Lesleigh Gennace


* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/

* Find more information on my website peopleprinciples.co

194. Effective Real-Time Performance Management with Alan Paulin01 Oct 202400:35:23

Today I welcome Alan Paulin, the brilliant CEO of Flint, to talk all things feedback, team management, and performance reviews. We start by tackling the big one: why are annual reviews such a pain? Alan’s got some strong opinions on this and shares why moving away from that outdated system can help teams hit their goals in a more aligned and efficient way.

We also dig deep into tools and techniques for giving effective feedback—no more guessing games! Alan shares some great tips on how leaders can set clear expectations and create a culture where positive feedback flows regularly. Of course, giving regular feedback has its challenges, and Alan doesn’t shy away from talking about the real obstacles managers face when trying to make this happen.


But here’s where Flint comes in as the game changer. Alan explains how Flint provides a continuous feedback loop, giving teams and leaders a tool to stay on top of performance without the dread of annual reviews. And, we also dive into a fascinating discussion on why separating performance from compensation could revolutionize the way businesses operate. Finally, Alan wraps things up with some actionable advice for all the small business owners out there looking to strengthen their leadership to build teams that thrive.


What you'll hear in this episode:

[2:10] The Problem with Annual Reviews

[5:20] Challenges in Setting Expectations

[6:35] Importance of Ownership and Behaviors

[14:00] Challenges in Providing Regular Feedback

[19:45] Flint: A Solution for Continuous Feedback

[22:05] Decoupling Performance and Compensation

[25:40] Advice for Small Business Owners


Listen to Similar Episodes:

How to Manage and Document Performance Issues

Navigating Layoffs, Performance, and Hiring: BTS at People Principles

Effective Time and Team Management for Service Based Businesses with Jordan Schanda King


* Find more information about Flint on their website https://flint.cc/

* Connect with Alan on LinkedIn https://www.linkedin.com/in/alanpaulin/


* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/

* Find more information on my website peopleprinciples.co

185. How to Manage and Document Performance Issues30 Jul 202400:16:03

Today we're tackling a topic every leader faces at some point: performance issues. I'll start by sharing a real-life example of a leadership dilemma that's all too common, setting the stage for our deep dive. Together, we'll unpack the key questions you need to address performance concerns head-on.

I'll also share my go-to methods for documenting performance conversations—simple, effective, and essential for keeping things professional. And trust me, regular check-ins are a game-changer; we'll talk about why they matter and how to make them work for you. You don't want to miss this episode—tune in and empower yourself to be the world's greatest boss!


What you'll hear in this episode:

[0:00] Facing performance issues.

[0:45] A common leadership dilemma.

[2:25] Key questions to address performance concerns.

[6:50] Documenting conversations by simple and effective methods.

[7:30] The importance of regular check-ins.

[12:45] Final thoughts and HR support services.


Listen to Similar Episodes:

KPIs to Track the HR Side of Your Business

96. How to Build and Support High-Performing Remote Teams

169. Maximize Team Performance with This Simple Tool


* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/

* Find more information on my website peopleprinciples.co

How to Build and Support High-Performing Remote Teams10 Aug 202300:20:58

In this episode, I'll be sharing invaluable insights on how to properly build and support a remote team so you can take your business to new heights. You may have experienced some of the most common struggles that can turn remote work and communication into a real headache. But fear not! I've got you covered with practical strategies and expert tips to create a remote team that thrives.

Remote work isn't just about overcoming hurdles; it's about creating an environment where everyone has an equal chance to thrive. Done well, it fosters inclusion and ensures that every team member can contribute and excel. The power of remote work lies in asynchronous communication, transparency, and open communication. Asynchronous communication allows you to unlock the power of effective collaboration across time zones while transparency and open collaboration build trust, spark innovation, and lead to unstoppable growth.

The actionable tips and insights I have for you today will transform your team dynamics. From effective communication to promoting work-life balance, you'll have all the tools you need to build a remote work culture that thrives. So get ready to take your remote team to new heights as we explore the secrets, strategies, and stories behind building and supporting a remote team!


What you'll hear in this episode:

[0:00] The more you know about remote work, the better off your business is going to be.

[1:45] The most common struggles that contribute to remote work and communication struggles.

[3:50] What are some of the challenges that come with remote work?

[6:15] How remote work creates an environment where everyone is more likely to have equal participation.

[8:30] Summary of Gitlab’s remote work culture.

[11:00] How to use asynchronous communication to accommodate different time zones.

[12:30] Transparency and open collaboration.

[14:20] How GitLab’s remote work practices are different from other companies.

[16:15] How to create a remote work culture.

[18:45] You have to change your habits as a leader.


Listen to Similar Episodes:

Embracing Innovation and AI with Jim Carter

How to Maximize Your Strengths (And Your Team's!)

Organization Systems for your Business with Brittany Dixon


* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

From Traditional to Transformational: The Evolving World of Employee Benefits08 Aug 202300:15:40

In this power-packed episode, we're diving headfirst into the realm of employee benefits, uncovering the cutting-edge trends that entrepreneurial leaders like you should provide to stay ahead of the game. We'll cover the traditional benefit structures and the new and creative benefits offered by other entrepreneurs in various industries.

Great benefits allow you to attract top talent, and create a thriving work environment that propels your business to unprecedented heights of success, tune in to find out what you can do for you employees!


What you'll hear in this episode:

[1:15] What are some of the traditional benefits that businesses typically offer?

[2:50] What are some of the most common benefits that you can offer?

[4:40] What are some of the changes that are happening in the benefits landscape?

[6:15] The second trend to watch is flexible work arrangements. With the rise of remote work and flexible scheduling, employees are looking for more flexibility.

[8:15] Paid parental leave and bereavement leave.

[10:35] The importance of providing health insurance and support.

[13:10] Give your employees time to figure out their new life with a baby.


Listen to Similar Episodes:

KPIs to Track the HR Side of Your Business

How To Properly Support Your Team

Implement These 3 Rituals to Help Your Remote Team Work Better


* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

3 Crucial Areas for Business Success with Andrea Sager03 Aug 202300:39:35

Today I'm thrilled to have Andrea Sager joining me as we explore the three crucial areas that small businesses must address for a solid foundation. If you're looking for practical advice and insights to establish a strong business footing, you're in the right place.

Andrea Sager is a highly accomplished legal expert and entrepreneur who brings her extensive knowledge and experience to help small business owners navigate the complex world of law. With a passion for empowering entrepreneurs, Andrea has become a trusted advisor in the legal field. Through her own journey as a successful business owner, she understands the unique challenges faced by entrepreneurs and provides practical, actionable advice to protect their businesses. With her approachable style and deep understanding of legal matters, Andrea has become a sought-after speaker, mentor, and advocate for small business owners, equipping them with the tools and knowledge to thrive in the competitive business landscape.


During our conversation, we dive into the question that many entrepreneurs face: When is the best time to switch to a corporation? We share valuable guidance on the factors to consider and the potential benefits and challenges involved in this decision. We also explain the importance of copyrights and trademarks for businesses. We break down how copyrights protect your creative content and trademarks safeguard your brand identity. By understanding these concepts, you can protect your intellectual property rights and establish a strong brand presence in the market.


What you'll hear in this episode:

[1:45] Introduction to the show.

[9:40] The three things every business needs to get taken care of.

[16:00] When is the best time to switch to a corporation?

[18:35] An example of a time when someone didn’t do this and the impact it had on them.

[24:45] How do you find the Legalpreneur membership?

[27:05] Copyrights are your content, trademarks are your brand.

[31:55] If you don’t use your trademark, you lose it.

[35:10] Don’t put it on the back burner until you need an attorney.


Listen to Similar Episodes:

Building Accomplishment as an Entrepreneur: The Importance of Your Team with Marty Keiser

Legal Implications of Becoming a Boss with Ashley Herd

Illegal Questions You Can't Ask In Interviews


*Connect with Andrea on IG @thelegalpreneur

*Check out https://thelegalpreneur.com/ for more insights on what you and your business need

*Check out Andrea's book "Legalpreneur: The Business Owner's Guide To Legally Protecting Your Business"


* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

Elevate Your Freelancer Partnerships through Effective Meeting Management01 Aug 202300:16:40

Freelancers can play a pivotal role in scaling your business. So, let's roll up our sleeves and dive into some game-changing strategies. Navigating the challenges that come with working alongside freelancers is part of the entrepreneurial adventure. From communication hurdles to aligning expectations, we must conquer these obstacles to achieve seamless collaboration. Together, we'll unlock the secrets to effective communication, ensuring that our visions are clearly understood and executed.

Regular check-ins with freelancers are the lifeblood of a thriving entrepreneurial ecosystem. These check-ins not only keep us in the loop but also foster a sense of collaboration and accountability. Join me as we explore the art of effective check-ins, where we'll establish a strong rapport, celebrate wins, and tackle any roadblocks that stand in the way of our entrepreneurial success.


What you'll hear in this episode:

[0:00] Today's Topic: How to Run Meetings with Freelancers.

[2:20] What are some of the major challenges you may encounter with freelancers?

[4:35] What is a "kickstarter meeting?"

[7:00] Tips on scheduling meetings to address issues.

[8:45] The fourth type of meeting is a project and review meeting.

[10:45] Ensure you utilize the appropriate tools for team communication.

[12:40] Emphasizing the importance of regular check-ins.

[14:50] Exploring why freelancers can play a crucial role in your team.


Listen to Similar Episodes:

Building a Successful Business and Hiring Freelancers with Sandra Chau

Tough Conversations and Effective Communication: Insights from Lori Harder

Hiring for Impact: Making the Right Choice for Your Business


* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

Preparing Your Team for the Future in an AI-Powered World27 Jul 202300:22:40

As a boss, you may wonder how you can help your team learn about AI and navigate this evolving landscape. Don't worry, I've got you covered! I'll share practical strategies and tips on how you can effectively support your team's learning journey and equip them with the essential skills to embrace AI in the workplace.

We'll uncover what the future of work could look like with AI and how it will change the jobs we need. From automation to augmentation, we'll discuss the various ways AI is set to revolutionize industries and professions. I'll shed light on the advantages and drawbacks of generalization and specialization as they relate to our changing world and help you find the right balance for your team and organization.


Last but not least, I'll emphasize the importance of hiring individuals with diverse backgrounds and experiences. We'll explore why this is crucial as businesses navigate the AI-powered future. By fostering a diverse workforce, you can tap into a wealth of knowledge and perspectives, enabling your organization to effectively address challenges and drive innovation.


What you'll hear in this episode:

[1:50] What could the future of work look like with AI?

[4:40] How will AI change the jobs that we need?

[7:20] How can you help your team learn AI?

[10:00] What are the essential skills for success?

[14:00] Generalization vs. specialized specialization

[19:50] Why hiring individuals with a wide range of experience is crucial.


Listen to Similar Episodes:

Embracing Innovation and AI with Jim Carter

How to Maximize Your Strengths (And Your Team's!)

Building a Successful Business from Scratch with Raya Schwartz


* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

Thriving as an Entrepreneur: Keziah Bollinger's Lessons Learned25 Jul 202300:28:47

In this engaging episode with Keziah Bollinger, we explore a wide range of topics related to business ownership. From navigating a side hustle while working full-time to the challenges of entrepreneurship.

Keziah shares her initial thoughts and mindset when starting her own business, along with valuable insights on saying no to things that don't serve you. We delve into the secrets of maintaining an abundant mindset in a saturated industry, highlighting the importance of embracing your uniqueness. Additionally, we discuss the top challenges faced in business and the inevitable ups and downs of being a business owner.

Are you ready to conquer the challenges of business ownership and unleash your entrepreneurial spirit? Whether you're just starting out or looking to take your business to new heights, this episode is a must-listen for anyone seeking to thrive in the fast-paced world of entrepreneurship. Get ready to be inspired, motivated, and equipped with the tools you need to succeed.

What you'll hear in this episode:

[2:25] Growing up with the mindset that business owning will never be for me.

[4:45] Navigating a side hustle while working a full-time job.

[6:50] What were some of the thoughts you had when you first started your business?

[12:00] How to say no to things that don't serve you.

[14:55] How to stay in an abundant mindset in a saturated industry.

[17:05] What are some of the top things that you find the most challenging in your business?

[21:20] No one's style is the same.

[23:15] The ups and downs of owning a business.


Listen to Similar Episodes:

Unlocking Your Full Potential as a Boss with Self-Leadership Skills

Overcoming Uncertainty and Becoming a Changemaker with Alex Budak

Get to Know Me: My Journey to Entrepreneurship as Interviewed by Jackie Serviss


* Connect with Keziah on IG @keziahbollinger

* Check out her podcast The Worth. Women Podcast

* Check out her website for 1:1 coaching https://keziahbollinger.com/


* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

Freelancer Contract Guide: What to Include and Why It Matters20 Jul 202300:11:52

Contracts are essential for freelancers and clients alike. They establish clear expectations and protect all parties involved. To create a well-drafted contract, focus on key components like project scope, deliverables, intellectual property rights, confidentiality clauses, and dispute resolution mechanisms. I'll break down these essential elements in today's episode, equipping you with the knowledge to craft robust agreements.

Get ready to learn how to draft comprehensive agreements, prioritize the scope of work, address payment terms, and embrace contracts as a vital tool across your business!


What you'll hear in this episode:

[0:06] The importance of having contracts at the front for freelancers.

[1:58] Why having contracts in place for freelancers is so important.

[3:46] What constitutes a well-drafted contract?

[5:38] Clear definition of the scope of work should be the first priority.

[7:27] Payment terms hold utmost significance.

[10:30] Even freelancers can be required to sign contracts.


Listen to Similar Episodes:

The Chief of Staff Role and What It Really Means for Your Business with Mackenzie Lee

Hiring the Right Team with Kacia Ghetmiri

How Do Find (And Keep) Great Employees?


* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

Is Hiring Freelancers Right for Your Business? Weighing the Pros and Cons18 Jul 202300:23:41

Today we're diving into the world of freelancers. Integrating freelancers into your business can offer numerous advantages. Their diverse skill set can bring fresh perspectives and innovative ideas to your projects, elevating the overall outcome. Still, it's crucial to understand that there are potentially negative sides to this arrangement. By arming yourself with this knowledge, you'll make informed decisions and optimize the potential of freelancers to drive success in your role as boss.

What you'll hear in this episode:

[1:20] Today's Topic: Freelancers

[4:15] Determining the worker's status as an employee or contractor: The three categories of employment

[6:55] Advantages of integrating freelancers into the business.

[9:05] A project can benefit from the diverse skill set brought by freelancers.

[11:15] Consequences of having a large number of freelancers.

[13:35] Managing expectations: The limitations of freelancers in altering established workflows.

[17:15] Smaller businesses also find freelancers highly beneficial for accessing skills and experience.

[19:00] Emphasizing the importance of understanding the pros and cons of engaging freelancers.


Listen to Similar Episodes:

Building a Successful Business and Hiring Freelancers with Sandra Chau

Behind the Scenes: How To Strategize Your Job Search Like Recruiters Do

Hiring for Impact: Making the Right Choice for Your Business


* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

Driving Excellence by Building and Sustaining a Strong Company Culture13 Jul 202300:29:00

Entrepreneurs like us know that company culture is the beating heart of our organizations. It sets the tone for success, fuels innovation, and creates an environment where our teams can thrive. Today, we'll explore the power of company culture and how it can drive positive outcomes that skyrocket our business.

We'll uncover the hidden dangers of misaligned cultures. When values and behaviors don't align, it can lead to lost productivity and unhappy team members. As entrepreneurs, we can't afford to let that happen. I'll share insights on how to avoid these pitfalls and create a culture that propels us forward.


Company culture is more than just a buzzword. It's a powerful business system that shapes every aspect of your business. Defining your company's culture is a critical step in our entrepreneurial journey. Together, we'll explore effective ways to articulate and communicate our desired culture, attracting top talent and building a team that shares our vision. And let's not forget the importance of reviewing your people operations. I'll show you how to align your recruitment, onboarding, and performance management processes with your culture to create a cohesive and thriving work environment.


What you'll hear in this episode:

[3:50] What’s the company culture like?

[6:10] Company culture can be boiled down to these three questions.

[8:00] The negative business impact of misaligned cultures.

[12:25] The evolution of culture from 1.0 to the current 4.0

[15:50] Culture is defined as a business system.

[19:05] What should you do if you don’t have your core values?

[21:35] How do you define your company’s culture?

[24:20] Review your people operations to see if they’re aligned with your values.


Listen to Similar Episodes:

Employees Are NOT Your Family: Culture Building Tactics

How to Maximize Your Strengths (And Your Team's!)

Embracing Radical Personal Responsibility: A New Era of Leadership with Jen Szpigiel


* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

Fostering Mental Well-Being for Team Success with Britt Frank11 Jul 202300:30:23

I'm so excited to have Britt Frank with us today to dive deep into the entrepreneurial realm and explore an essential topic: how to help your team break free from being stuck and support their mental well-being for ultimate business success. As entrepreneurs, we know that feeling stuck can hinder progress and innovation. That's why we're sharing game-changing strategies to unleash the full potential of your team. Discover practical techniques that will create an environment conducive to growth, creativity, and continuous improvement.

We understand that the mental well-being of your team is crucial for unlocking their exceptional performance. We'll uncover the power of supporting their mental health, fueling their motivation, resilience, and ability to overcome challenges with grace and determination. In the entrepreneurial world, effective communication is paramount. By establishing clear ground rules and fostering open dialogue, you'll create an environment that encourages collaboration, sparks innovation, and leads to breakthrough solutions.

Elevating your team's well-being is not just a buzzword; it's a competitive advantage. We'll unveil essential practices for cultivating a thriving work culture, promoting work-life balance, and providing comprehensive support. By prioritizing your team's well-being, you'll create a solid foundation for their success and foster unwavering loyalty.


What you'll hear in this episode:

[1:30] Britt's background.

[3:45] The Science of Being Stuck

[5:25] How often does a person go offline in a day?

[10:30] What to do if you feel like you're engaged in an irrational conversation?

[15:45] Establishing ground rules for a difficult conversation.

[20:15] What else is essential for businesses to do to support their team's well-being?

[22:50] Create a list of questions and share it with your team.

[25:40] Invest time in understanding the duration of work tasks and consider bandwidth constraints.


Listen to Similar Episodes:

Leading Through Tough Times: Tips and Strategies for Entrepreneurs

How To Properly Support Your Team

Goal Setting to Help Your Team Succeed with Kate Erickson


* Connect with Britt on IG @brittfrank

* Check out her website for access to her book along with many valuable recourses and information https://www.scienceofstuck.com/


* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

184. If You Aren't Supporting Your Team's Financial Wellness, You Should Be with Mel Abraham23 Jul 202400:35:01

In this episode, we dive deep into the importance of financial wellbeing, featuring insights from our special guest, Mel Abraham. Mel is not just a financial expert; he’s an accomplished entrepreneur with a rich journey transitioning from the corporate world to building his own empire.

We explore his transformative leadership lessons and Mel shares actionable strategies on how to support financial wellbeing within the workplace, making it a priority for both employers and employees. We also discuss his latest book, "Building Your Money Machine," which offers practical advice on achieving financial independence.

The conversation wraps up with a powerful discussion on the broader impact of financial education and its role in empowering individuals to take control of their financial futures. Don’t miss out on Mel’s expert advice and inspiring journey!

What you'll hear in this episode:

[0:00] The importance of financial wellbeing

[1:00] Meet Mel Abraham: financial expert and entrepreneur

[4:00] Mel's journey from corporate to entrepreneurship

[6:55] Leadership lessons: from dictator to leader

[10:00] The power of communication in leadership

[17:15] Supporting financial wellbeing in the workplace

[28:30] Mel's new book: Building Your Money Machine

[34:05] The impact of financial education


Listen to Similar Episodes:

Top Benefits You Should Consider Offering as a Small Business

Unlocking Your True Potential as a Boss With Self Leadership Skills

Emotional Intelligence 101: How to Improve Your Skills as a Leader


Order Mel's Book: Building Your Money Machine

Find more information on Mel's website melabraham.com


* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/

* Find more information on my website peopleprinciples.co

How to Use ChatGPT to Facilitate Team Hiring and Management06 Jul 202300:19:14

There are so many applications of ChatGPT in entrepreneurship but did you know that it can help you with hiring and team management?? Get ready to harness the untapped potential of ChatGPT as we explore cautionary tales, craft compelling job descriptions, and generate captivating copy. Plus, I'll share our own success stories of integrating ChatGPT into our business operations (along with some not-so-successful integrations).

Join me in this thought-provoking episode of Oh Shit! I'M the Boss Now?! as we unlock the potential of ChatGPT. With these insights, you can stay ahead of the competition and supercharge your business with the cutting-edge capabilities of AI.


What you'll hear in this episode:

[3:51] Example of how AI is not being utilized in the right way

[5:36] Using chat prompts as a cautionary tale for your business.

[9:50] Crafting job descriptions for job postings and formulating interview questions.

[11:45] Harnessing its potential to create company lists and source talent.

[15:22] Utilizing it to generate various types of copy for your business.

[17:14] Our application of it within our business operations.


Listen to Similar Episodes:

Embracing Innovation and AI with Jim Carter

Hiring the Right Team with Kacia Ghetmiri

The Secret to Hiring Success: Strategies for Finding the Right Employee


* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

Mastering Delegation to Empower Your Team for Success04 Jul 202300:19:37

As a new leader, delegation is key to your success. In this episode, we'll explore its power in building trust and strengthening relationships within your team. I'll start by sharing a thought-provoking comment from a former employee that sparked my own deep dive into the world of delegation and its impact on our professional lives.

We'll address the fear of letting go of control, a common challenge for new leaders. I'll provide valuable insights and strategies to help you overcome this fear and embrace effective delegation confidently. Next, we'll answer the critical question: how do you select the right tasks to delegate? I'll walk you through practical advice and considerations for making informed decisions about task allocation, ensuring the right people are entrusted with the right responsibilities.


What you'll hear in this episode:

[1:20] Today’s Topic: Delegation.

[2:55] Jackie discusses a comment made to her by a former employee of Mindset after she left a job.

[5:10] Delegating helps foster trust and strengthen relationships.

[7:20] Overcoming the fear of relinquishing control.

[9:25] How do you effectively choose the tasks to delegate?

[11:50] Establishing clear expectations is crucial

[14:30] The essential actions for individuals new to delegation.

[17:00] Requesting feedback about delegation is a positive no matter if its good or bad


Listen to Similar Episodes:

Trust and Delegation with Rachel Greiman

How to Strategically Receive, Utilize, and Handle Feedback from Your Team

How To Properly Support Your Team


* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

Harnessing Your Influence with Expert Advice from Vanessa Bohns29 Jun 202300:33:59

Understanding your influence and its game-changing impact is crucial. Joining me to dive into this topic is the brilliant Vanessa Bohns, ready to unlock the secrets of wielding influence as a boss in your entrepreneurial journey.

We kick off by uncovering how influence is studied, unveiling the cutting-edge methods and strategies used by experts in the field. From there, we shift gears to explore the power versus influence dynamic, equipping you with the knowledge to leverage both for maximum entrepreneurial success.


But we don't stop there. We deliver three game-changing tactics that will skyrocket your awareness of your own influence for a mind-shift that will empower you to make intentional choices, position yourself as a thought leader, and create a lasting impact in your entrepreneurial endeavors. And for those moments when the going gets tough, we share invaluable advice to help you navigate setbacks and conquer any obstacles standing between you and the results you crave.


What you'll hear in this episode:

[1:50] Vanessa's Introduction and Introduction.

[4:30] How do you study influence?

[5:55] What is the difference between power vs. influence?

[11:30] How to know if you're having influence?

[14:35] Three things you can do to become more aware of your influence.

[17:50] How do you know if you're getting the right feedback?

[23:15] Advice for those who don't feel like they are getting the results they want.

[28:25] Are you doing any research on any of that right now?


Listen to Similar Episodes:

Emotional Intelligence 101: How to Improve Your Skills as a Leader

Employee Appreciation - How to Acknowledge Your Team

Incorporating personal development tools into your business and culture


* Connect with Vanessa of Twitter @profbohns

* Check out her website to get access to her amazing book and more of her content https://www.vanessabohns.com/


* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

How to Successfully Bring on Your First Team Member27 Jun 202300:26:44

First, we'll tackle the question of when it's the right time to hire someone for your business. I'll provide key indicators and considerations to help you make an informed decision that aligns with your needs and goals. Then, to ensure a smooth hiring process, creating a comprehensive task list is essential. I'll guide you in prioritizing and delegating responsibilities effectively to new team members, enabling you to stay organized and focused on achieving your business objectives.

Seeking support is crucial for your business's growth and success. Today I'll explore various avenues where you can find valuable assistance, such as industry-specific networks, professional associations, and mentorship programs. Building a strong support system will provide you with guidance and resources to overcome challenges.

If you're considering hiring a virtual assistant, I'll share insights on identifying the optimal moment to do so and practical tips for making the most of this role. I'll also provide actionable advice on leveraging freelancers effectively to meet your immediate business needs while optimizing your budget.


Finally, I'll stress the importance of establishing a solid foundation by signing contracts with your team members. I'll outline the key elements to include in employment contracts and offer practical tips for maintaining a professional and mutually beneficial working relationship.


What you'll hear in this episode:

[0:05] If you're considering hiring for the first time into your business, what steps should you take?

[2:25] Transitioning from being a solopreneur to an entrepreneur: How to make the leap.

[7:15] How can you determine if it's time to hire someone for your business?

[9:05] Create a comprehensive list of tasks you need to accomplish in your business.

[14:00] Identifying the right moment to hire a virtual assistant.

[16:30] Where can you seek support for your business?

[20:30] How to use freelancers to help you get started with recruiting.

[22:35] Ensuring a solid foundation by signing a contract with your team.


Listen to Similar Episodes:

Hiring the Right Team with Kacia Ghetmiri

How Do Find (And Keep) Great Employees?

Organization Systems for your Business with Brittany Dixon


* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

Unpopular Opinion: You Can Find Fulfillment in Your Career Without Tying it to Your Purpose22 Jun 202300:18:52

We're diving deep into the notion that your purpose goes way beyond the confines of your career or work. I've discovered some game-changing strategies that will help you infuse more meaning into every aspect of your life. Trust me, this is the secret sauce that separates the ordinary from the extraordinary.

It's time to shift gears and stop chasing a singular purpose. Instead, I'll show you how to channel your energy into finding happiness and fulfillment. I'll share real-life examples of entrepreneurs who have found their bigger calling without completely changing their career paths.


And that's not all. We'll explore additional avenues to cultivate happiness that you probably haven't even considered! Plus, I'll emphasize the undeniable importance of prioritizing your health and wellness as a high-achieving entrepreneur. After all, your success depends on your well-being.


What you'll hear in this episode:

[2:05] Your purpose doesn’t need to be confined to your career or work.

[4:35] Discovering ways to infuse more meaning into your daily life is explored.

[6:50] Diving into the idea of shifting from pursuing a purpose to seeking happiness.

[9:05] Consider the possibility that a bigger calling may not require an entirely different career path.

[11:00] Exploring additional avenues to cultivate happiness in your life.

[12:40] Understanding the importance of prioritizing your health and wellness.

[14:20] Learn how to find meaning in your everyday life.

[16:40] Discover why enjoying your career doesn't hinge on finding your purpose.


Listen to Similar Episodes:

Overcoming Uncertainty and Becoming a Changemaker with Alex Budak

Building Your Employer Brand: Why Your Values and Purpose Matter

Leading Yourself is the First Step Towards Leading Others with Lindsey Schwartz


* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

Mastering Productivity and Work-Life Balance as an Entrepreneur with Amy Porterfield20 Jun 202300:33:49

Brace yourself for a treasure trove of entrepreneurial wisdom as Amy Porterfield shares her invaluable lessons learned from hiring and assembling a dream team. Discover the insider secrets and invaluable insights that will revolutionize the way you build and nurture your own powerhouse team.

But that's not all – we uncover the power of initiating a 90-day trial period with your team, revolutionizing the way you manage and optimize your workforce. Learn how this innovative approach can supercharge your team's productivity and success, and how you can implement it in your own business.


And for all you passionate souls whose brains never seem to rest, we reveal the secret techniques to tame that constant business buzz and find harmony amidst the chaos. Discover proven strategies to regain focus, boost your creativity, and achieve a healthy work-life balance. Does that mean implementing a four-day workweek? We've got the answer. Uncover the pros and cons of this increasingly popular work schedule and gain insights into how it may fit into your own entrepreneurial journey.


What you'll hear in this episode:

[3:00] Amy’s new book is out!

[5:15] The side hustle policy in my business.

[7:50] What is a thriving side hustle? What does it mean?

[13:20] The biggest lessons Amy's learned from hiring people.

[16:30] The importance of creating a plan for trying the four-day workweek.

[19:00] How to start a 90-day trial with your team.

[24:50] What do you do when your brain doesn’t shut off thinking about business?

[27:30] Do you feel like a four-day workweek only works best for certain businesses?

[30:15] What’s the best way to get to know Amy?


Listen to Similar Episodes:

Organization Systems for your Business with Brittany Dixon

Five Day Work Week - Is it a Fit for Your Business?

How To Give Your Team Feedback


* Connect with Amy on IG @amyporterfield

* Check out her website for her amazing podcast "Online Marketing Made Easy"

* The recommended episode from Amy's podcast is episode #378: Could A 4-Day Work Week Fit Your Business? 

* This is the list of the books we discussed and recommended in the episode:

  1. Two Weeks Notice: Find the Courage to Quit Your Job, Make More Money, Work Where You Want, and Change the World
  2. Radical Candor: Fully Revised & Updated Edition: Be a Kick-Ass Boss Without Losing Your Humanity
  3. Shorter: Work Better, Smarter, and Less―Here's How


* Connect with me on IG @jackie.koch_

* Find more information on my...

How to ACTUALLY Provide Mental Health Support in the Workplace15 Jun 202300:29:05

Picture this: a work environment that not only fuels productivity but also takes care of your team's well-being. Sounds amazing, right? Well, I'm here to show you how to create just that. We'll explore powerful strategies and practical actions that will transform your workplace into a sanctuary of mental well-being.

With remote work becoming the new norm, creating psychological wellness in virtual workplaces is more important than ever. I've got expert tips and tricks to ensure your remote team members feel connected, supported, and motivated, no matter where they're located!


There are really four essential actions you can take to create a healthy workplace that fosters overall well-being. From prioritizing mental health to building a positive work culture and promoting work-life balance, these steps will revolutionize the way you lead your team.


What you'll hear in this episode:

[2:50] What can business leaders do to help support their team's mental health?

[5:20] Learn how to create a work environment that effectively supports mental health.

[7:50] What is an environment of psychological safety?

[10:05] Foster engagement and active listening with your team by implementing effective strategies.

[14:25] Have one-on-one meetings with your team members to strengthen communication and support individual growth.

[17:10] Acknowledge the valuable work of your team to boost morale and productivity.

[19:30] Tips on how to create psychological safety at work within a virtual workplace.

[24:30] Discover the four essential actions you can take to create a healthy workplace and promote overall well-being.


Listen to Similar Episodes:

Tough Conversations and Effective Communication: Insights from Lori Harder

Organization Systems for your Business with Brittany Dixon

Delegation - How To Best Manage Your Team with Cyd Rechtin


* Source mentioned in the episode: https://rework.withgoogle.com/guides/understanding-team-effectiveness/steps/foster-psychological-safety/

* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

Selling Your Business Through Storytelling with Marisa Corcoran13 Jun 202300:36:25

I am thrilled to share this conversation I had with Marisa Corcoran, an expert in recruiting and hiring for companies, about the art of copywriting to sell. This episode is packed with insights that will motivate you to take action and reach new heights in your career.

Marisa and I kick off the discussion by exploring the power of storytelling, a technique that has been around for centuries and remains a cornerstone of effective communication. She then shares her tips on how to use storytelling to promote your business and attract the best talent.

As we dive deeper, Marisa discusses the challenges of convincing people of your value and how to write compelling job postings that stand out from the competition. Her insights are gold and will surely inspire you to up your game in your recruiting efforts.


What you'll hear in this episode:

[2:05] How to use copywriting to promote your business.

[12:25] Storytelling is our oldest form of communication.

[17:30] Why storytelling is a new thing, but it’s not new to you.

[20:35] What’s stopping people from believing your value?

[24:10] Why you need to write captivating job postings to get people to apply.

[30:10] How to recreate moments on stage through your senses.


Listen to Similar Episodes:

Building Your Employer Brand: Why Your Values and Purpose Matter

How To Position Yourself as a Premium Brand and Attract the Right Clients to Your Business with Fabi Paolini

Implementing the Enneagram into Your Culture with Tracy O'Malley


* Connect with Marisa on IG @mtoni

* Join Marisa's Facebook community "The Copy Chat"

* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

An Action Plan to Become a Better Boss09 Jun 202300:13:06

Here's the deal: if you want to dominate the entrepreneurial world, you need to start by mastering yourself. In this episode, I'll reveal the secrets of serious self-reflection that will unlock your true potential as a boss. Get ready to uncover your strengths and weaknesses, and unleash the unstoppable force within you.

We'll also dive into the art of feedback. As an ambitious entrepreneur, you need to know how to ask for and embrace constructive criticism like a boss. I'll share powerful techniques to extract feedback from others and use it as a catalyst for your growth. Prepare to amplify your skills and skyrocket your success!


Being a successful boss takes more than just ambition. It's about having the perfect blend of self-awareness, dedication, and an insatiable hunger for knowledge. I'll equip you with the critical skills you need to become the ultimate boss-preneur. From effective communication and empathetic leadership to making killer decisions and fostering a supportive work culture, you'll have the arsenal to conquer any entrepreneurial challenge.


What you'll hear in this episode:

[1:20] The first thing you need to do is do some serious self-reflection.

[2:35] How to ask for feedback from other people.

[5:00] As a leader, you set the tone and the culture for your team. Recognize the messages you send.

[7:30] Managing a team requires constant self-reflection and growth.

[9:35] Being a successful manager requires a combination of self-awareness, dedication, and the willingness to learn.

[11:25] The critical skills needed to be a good boss.


Listen to Similar Episodes:

3 Habits To Help You Become a Better Leader

Emotional Intelligence 101: How to Improve Your Skills as a Leader

Goal Setting to Help Your Team Succeed with Kate Erickson


* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

The 4 Essential Skills Bosses Need to Have08 Jun 202300:25:31

In this episode, we'll cover decision-making within your team. Learn when to strive for consensus and when to make swift decisions that propel your venture forward. Making sound choices amidst differing opinions can be a game-changer for your business.

Effective communication is the lifeblood of thriving businesses. Together, we'll unlock the art of communicating with unwavering candor and empathy. By truly listening to your team members, you'll create an environment where innovation flourishes and ideas flow freely. Clear and concise communication is crucial. Cut through the noise, eliminate jargon, and deliver your message with razor-sharp clarity.

Captivate your team and keep them laser-focused on your vision for ultimate success. Harness the power of non-verbal communication to build trust effortlessly and forge unbreakable connections with your team. Master body language, facial expressions, and subtle cues to enhance your message.


Lastly, we'll dive into delegation! Delegation is your superpower, not an act of desertion. Together, we'll create a roadmap that empowers your team with crystal-clear instructions, roles, and goals. Watch as your dream team embraces their responsibilities and drives your business forward with unwavering determination.


Together, we'll unlock the secrets to becoming the visionary, the innovator, and the inspiring leader your team craves.


What you'll hear in this episode:

[2:55] How to make good decisions when you have a team.

[5:40] Why you should only strive for consensus when the potential harm of making a bad decision is greater than the benefit.

[8:15] How to communicate with candor and empathy.

[10:55] Leaders who don’t listen will eventually be surrounded by people with nothing to say.

[12:45] The third part of communication is being clear and concise.

[15:00] Paying attention to your non-verbal communication.

[17:00] Why you want to be detailed about the what and the why.

[18:50] How to set clear expectations.

[20:55] Delegating doesn’t mean deserting the team.


Listen to Similar Episodes:

How To Properly Support Your Team

Delegation - How To Best Manage Your Team with Cyd Rechtin

Developing a Leadership Mindset with Zach Arend


* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

183. Mapping Out the Perfect Interview Process for Hiring Success16 Jul 202400:25:34

If you’re tired of bad hires and chaotic recruitment processes, this episode is for you! We're diving into the world of structured hiring. We're kicking things off by addressing those bad hiring habits we all need to ditch. Then, I'll walk you through creating a structured hiring process that brings consistency and fairness to your team.

We’ll chat about how to craft an intentional interview process that aligns with your company’s goals. And don't worry, I've got you covered in mapping out the interview process to make every step smooth and effective. Tune in and discover how to elevate your hiring game and build the dream team you've always wanted!


What you'll hear in this episode:

[0:00] Introduction to structured hiring

[6:45] Bad hiring habits

[12:00] How to create a structured hiring process

[12:05] Creating an intentional interview process

[12:10] Clarifying job requirements

[12:15] Identifying the ideal candidate

[12:25] Mapping out the interview Process


Listen to Similar Episodes:

Hiring Slow: The Key to Building a High-Performing Team

Boss Basics: Small Business Hiring Hacks

Crucial Traits for Small Business Hiring Success


* Get your free Interview Playbook https://peopleprinciples.myflodesk.com/interview


* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/

* Find more information on my website peopleprinciples.co

Unveiling the True Meaning of Being a Boss: Insights You Need to Know07 Jun 202300:09:58

Being a boss is about more than just titles and corner offices. It's about harnessing your entrepreneurial spirit and embracing the challenges and opportunities that come with running the show. So, what exactly does it mean to be a boss? I'll guide you through the exhilarating journey of defining your role and seizing your moment in the spotlight.

As an entrepreneur-turned-boss, your success hinges on your ability to get things done through others. That's why we'll dive deep into the essential skills that will transform you into a masterful boss. From mastering the art of communication to delegation, empowerment, and creating a vibrant work environment, we'll equip you with the tools you need to become an unstoppable force.


What you'll hear in this episode:

[1:30] Defining the role of a boss.

[2:55] What is your job now that you have people on the team?

[4:25] Your purpose is about the outcome your team is trying to accomplish.

[6:15] Your job as a manager is to get your work done through other people.

[8:15] What are the essential skills you need to develop in order to become a better boss?


Listen to Similar Episodes:

Emotional Intelligence 101: How to Improve Your Skills as a Leader

Mastering the Art of Managing Up

Leading Through Tough Times: Tips and Strategies for Entrepreneurs


* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

Unlocking Your Full Potential as a Boss with Self-Leadership Skills06 Jun 202300:19:42

Being a new boss can be intimidating, but with the right mindset and skills, you can rise to the occasion and lead your team to greatness. That's why in this episode, we'll explore the power of self-leadership, starting with the crucial skill of self-awareness. By mastering self-awareness, you can better understand your own emotions and motivations, and use that knowledge to inspire and motivate your team.

We'll also dive into the importance of self-regulation and self-confidence, and how these skills can help you stay calm, focused, and confident in high-pressure situations. Plus, we'll talk about how to balance self-efficacy with collaboration and teamwork, so you can get the support you need to achieve your goals.


In the second half of the episode, we'll shift our focus to what it takes to be a good boss. We'll explore the key skills you need to communicate effectively, motivate your team, delegate tasks, and provide feedback. These skills are essential for creating a positive and productive work environment where everyone feels valued and supported.


Don't miss out on the next episode of this one-of-a-kind series where entrepreneurship meets leadership. Together, we'll unlock the secrets to becoming the visionary, the innovator, and the inspiring leader your team craves. So, gear up, embrace the challenge, and prepare to conquer the world as an entrepreneurial leader!


What you'll hear in this episode:

[0:00] What are the essential self-leadership skills you need?

[2:30] What is self-leadership?

[4:25] How self-awareness can be developed through things like reflection, introspection, and mindfulness.

[6:35] Developing self-awareness can help you better understand your own emotions.

[8:25] What is Self-Regulation?

[10:15] Self-confidence is an essential trait for great leadership.

[12:45] The last part of self-leadership is self-efficacy.

[15:00] The importance of balancing self-efficacy with a willingness to get support from others.

[17:30] What are the four things you need to focus on in order to be a good boss?


Listen to Similar Episodes:

How to Maximize Your Strengths (And Your Team's!)

Your Leadership Will Evolve as Your Business Does with Anthony Trucks

3 Habits To Help You Become a Better Leader


* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

Being a Good Boss Isn’t the Same as Being a Good Leader05 Jun 202300:15:29

I'm thrilled to introduce our exciting new five-part series: "Boss vs Leader." Over the next episodes, we'll dive deep into the transformative world of leadership, exploring the key distinctions between being a boss and being a leader. Get ready to revolutionize your leadership approach and unlock your full potential as we embark on this enlightening journey together.

In this episode, I'll share my personal journey of chasing fulfillment and success, both personally and professionally. I'll take you through the ups and downs, the moments of self-doubt, and the groundbreaking discoveries that transformed me into the leader I am today.


We'll unpack the profound distinction between being a boss and being a leader. Brace yourself for eye-opening insights that will challenge your mindset and revolutionize your leadership approach. Discover why self-leadership is the cornerstone of effective team leadership and how it can catapult you to extraordinary heights of success.


We're not stopping there! We're going to dig deep into the worst people managers, unveiling the traits and behaviors that send teams spiraling into chaos. Don't be one of them! Learn from their mistakes and avoid the pitfalls that derail leadership greatness.


What you'll hear in this episode:

[1:35] I found myself feeling unfulfilled in both my personal life and career.

[2:45] My first introduction to personal development and self-development.

[4:25] I went to Tony Robbins to further develop my understanding of myself.

[6:25] Why are you bragging about yourself so much right now?

[7:25] Why self-leadership and people leadership skills are not the same thing.

[9:35] The worst people managers.

[12:05] Developing self-leadership is the foundation of working on a team.

[14:05] What are the necessary skills that you need to develop to be good at your job?


Listen to Similar Episodes:

Your Leadership Will Evolve as Your Business Does with Anthony Trucks

Embracing Radical Personal Responsibility: A New Era of Leadership with Jen Szpigiel

3 Habits To Help You Become a Better Leader


* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

Building a Successful Business and Hiring Freelancers with Sandra Chau01 Jun 202300:30:59

Sandra's passion for helping businesses grow is truly inspiring, and her success is a testament to her hard work and dedication. Her insights and advice are invaluable for anyone looking to start their own business, and I'm grateful for the opportunity to share her knowledge with our listeners.

Sandra's journey into entrepreneurship is a prime example of how taking risks and overcoming self-doubt can lead to success. She reminds us that sometimes, the hardest part of starting a business is taking that first step. However, with the right mindset and determination, anything is possible.


Throughout our conversation, Sandra highlights the significant differences between corporate life and entrepreneurship, emphasizing the freedom and creativity that comes with being your own boss. She has so many valuable insights into hiring a virtual assistant and finding the right creative freelancers to bring a unique perspective to your business.


What you'll hear in this episode:

[3:00] How Sandra got into entrepreneurship

[6:15] Did you have any imposter syndrome going into a career that was so vastly different from what you went to school for?

[11:15] You just have to start!!!

[12:50] What are the big differences between corporate life and entrepreneurship life?

[16:45] What has your experience been like bringing on help in your business?

[18:30] What have you learned from hiring a virtual assistant? The dos and don'ts 

[23:30] How do you find your creative freelancers along with what process do you use to find who's a good fit for your business?

[26:50] Breakdown of Sandra’s business 

[29:00] How to connect with Sandra


Listen to Similar Episodes:

How to Maximize Your Strengths (And Your Team's!)

Hiring the Right Team with Kacia Ghetmiri

Building Accomplishment as an Entrepreneur: The Importance of Your Team with Marty Keiser


* Connect with Sandra on IG https://www.instagram.com/sandrachaudesign/?hl=en

* Check out Sandra's website on her mastermind and courses along with her agency's services https://schoolofvisualbranding.com/

* Connect with me on IG https://www.instagram.com/jackie.koch_/

* Find more information on my website https://www.jackiekoch.com/

Embracing Innovation and AI with Jim Carter30 May 202300:57:00

Prepare to be inspired as we dive headfirst into the captivating world of AI and its profound impact on our lives. Trust me, this is an episode you don't want to miss.

Are you ready to unlock your full potential? Jim Carter and I will explore how you can use technology creatively and efficiently to skyrocket your success. We'll reveal powerful strategies to reduce costs and maximize your profits like never before.


Now, let's address the elephant in the room: Will AI snatch away our jobs? No! Jim will shatter those doubts and show you how nothing can replace the essence of who we are. Curiosity, emotional intelligence, and the spark of human ingenuity will always shine brightly. AI is not a threat; it's an incredible opportunity for growth.


Here's the best part: You don't need to be a tech expert to thrive in this new era. Jim will reveal how you can get creative in your own space, harnessing the power of AI to catapult your success.


What you'll hear in this episode:

[2:05] Jim’s background in tech.

[7:15] What’s the impact of AI on the world?

[10:05] What is it about the startup culture that some people love?

[16:15] How can you use technology creatively and more efficiently to reduce cost and profit more while you’re at it?

[25:20] You can be an expert in something, but if you don’t adapt you will die.

[28:45] Is AI going to get rid of jobs by any means?

[33:45] Nothing will ever replace curiosity and emotional intelligence.

[36:10] Reverse engineer the tasks that go into day-to-day operations.

[50:25] You don’t have to master this to get creative in your own space with what is possible.


Listen to Similar Episodes:

Organization Systems for your Business with Brittany Dixon

Scale Your Business - Hiring and Scaling Tips from Sharon Bondurant

How to Outsource & Build a Team Internationally with Jasmine Jonte


* Connect with Jim on IG @causehacker

* Check out Jim's free video for a step-by-step Chat GPT tutorial https://fastfoundations.com/chatgpt/

* Schedule a free call with Jim to get some insight into how AI can help your business

https://calendly.com/jimcarter/tech-call?month=2023-05


* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

Using Personality Assessments for Hiring with Adrian Koehler25 May 202300:53:52

I'm sitting down with Adrian Koehler to discuss his coaching journey and the use of personality assessments in making hiring decisions for entrepreneurs. Adrian shares his own entrepreneurial story and how his experiences have shaped his coaching philosophy.

As entrepreneurs, we often find ourselves in the position of having to make hiring decisions with limited resources and time. Adrian emphasizes the importance of recognizing our own biases and how they can impact the assessment process. He suggests that using personality assessments as a basis for hiring decisions can be a useful approach to gauging an individual's fit for a particular job description.


We also explore how personality can be translated into performance on the ground and the importance of having the whole team on board to achieve tangible results. As entrepreneurs, it's crucial to be aware of our own biases and to question our assumptions when assessing others.


What you'll hear in this episode:

[2:15] Adrian's background

[3:15] How he started his current business?

[12:00] Using personality assessments in the interview process 

[25:00] Are personality assessments discriminatory or biased?

[29:10] Assessment tools Adrian recommends

[34:45] Candidate experience with assessments

[45:05] Learning more about the Harrison assessment

[48:15] Future events with Adrian Koehler


Listen to Similar Episodes:

Hiring the Right Team with Kacia Ghetmiri

The Secret to Hiring Success: Strategies for Finding the Right Employee

THE Guide to Upgrading Your Hiring Strategy


*Take the 5 min "Negotiation Strengths and Weaknesses Quiz"

*Check out Adrian's website to find more information on his services along with upcoming event information https://wearerevenant.com/

* Connect with me on IG https://www.instagram.com/jackie.koch_/

* Find more information on my website https://www.jackiekoch.com/

Setting Expectations for Salary Raise Conversations with Employees23 May 202300:36:47

I'm going to reveal the secret to keeping your team motivated and driven towards achieving your company's goals. As an entrepreneur, it's crucial to know how to determine the right amount to pay your team members and how to navigate salary conversations. The truth is, not knowing when to expect a salary raise, or under which circumstances, can be a major distraction for your team and can even lead to a decline in productivity.

But don't worry, I'm going to share the steps you need to take to ensure you're giving your team members what they deserve. We'll explore how to create a performance review process that is clear, fair, and effective and a systematic approach to salary distribution, including using salary bands and allocating money to your highest performers. By doing this, you'll not only reward exceptional work, but you'll also motivate others to strive for excellence.

What you'll hear in this episode:

[4:05] Letting your employees know when to expect to have salary raise conversations 

[8:20] Milestones for salary raises

[14:19] Creating a performance review process 

[17:46] Analyzing the financials of your business and market research of competitors 

[22:00] Create a systematic approach to how you are going to raise salary (salary bands or salary ranges)

[30:35] Doing bonuses instead of salary raises if you can't afford it


Listen to Similar Episodes:

Organization Systems for your Business with Brittany Dixon

Goal Setting to Help Your Team Succeed with Kate Erickson

Employee Retention - Five Tips to Retain Top Employees


* Connect with me on IG https://www.instagram.com/jackie.koch_/

* Find more information on my website https://www.jackiekoch.com/

Trust and Delegation with Rachel Greiman18 May 202300:35:10

In this episode, I have the privilege of speaking with Rachel Greiman, a successful entrepreneur who discovered her passion for the business side of things after starting her career as a photographer. Rachel shares her experience of working through different seasons and the challenges that come with being an entrepreneur.

One of the biggest hurdles was learning to trust others to do the work she once did. She eased into delegating tasks while building trust with her employees, which is crucial in running a successful business. We also talk about how being a business owner can impact personal relationships, and Rachel provides valuable insights and advice for those facing challenges like these.


Rachel's story offers valuable lessons for anyone starting or running a business. Learning to delegate and build trust with your team is essential and it's important to prioritize personal relationships to maintain a healthy work-life balance.


What you'll hear in this episode:

[4:20] How she enjoyed the business side of being a photographer

[7:15] Different seasons and the ups and downs of being an entrepreneur

[12:30] How to ease into allowing other people to do the work you once did

[15:55] Being direct with your employees so they knew what to do when you delegate tasks

[19:15] Family and personal relationship commitments

[28:10] Advice for those that are going through a challenging time personally while running a business

[33:40] How to connect with Rachel


Listen to Similar Episodes:

How to Maximize Your Strengths (And Your Team's!)

Building Your Employer Brand: Why Your Values and Purpose Matter

How to Strategically Receive, Utilize, and Handle Feedback from Your Team


*Connect with Rachel on IG https://www.instagram.com/greenchairstories/?hl=en

*Check out her website for more information on her services https://greenchairstories.com/

* Connect with me on IG https://www.instagram.com/jackie.koch_/

* Find more information on my website https://www.jackiekoch.com/

3 Signs You're Micromanaging Your Team and How to Stop16 May 202300:16:17

It's easy to fall into the trap of micromanaging your team, but it can have serious consequences on employee morale, productivity, and job satisfaction.

So, what are the signs of micromanagement? I'll cover the three most common ones: constantly checking in, focusing on all the little things, and being reluctant to delegate. Additionally, we'll address the issue of unintentional micromanagement, which is where a manager's behavior may come across as controlling and overly involved, even though that's not their intention.

I've got all the practical tips on how to address micromanagement as a manager by utilizing open communication, constructive feedback, and offering solutions to help you build trust and collaboration with your team.


Remember, being a boss is a learning experience, and it's okay to make mistakes. By actively working to avoid micromanagement and foster a culture of trust and autonomy, you can create a positive and productive work environment for your team.


What you'll hear in this episode:

[1:15] What is a micromanager? 

[2:50] First sign of a micromanager: Constantly checking in 

[4:35] Second sign of a micromanager: Focusing on all the little things

[6:00] Third sign of a micromanager: Reluctant to delegate 

[6:55] Not intentionally being a micromanager but coming across as one

[8:00] Results of being a micromanager to your employees

[9:55] Become aware of your behavior 

[11:56] How to address a micromanaging boss


Listen to Similar Episodes:

Organization Systems for your Business with Brittany Dixon

How to Strategically Receive, Utilize, and Handle Feedback from Your Team

Implement These 3 Rituals to Help Your Remote Team Work Better


* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

The Chief of Staff Role and What It Really Means for Your Business with Mackenzie Lee11 May 202300:34:24

Have you ever wished you had an employee who was there to help streamline operations and keep the business running smoothly? That's what the role of Chief of Staff is for!

In this episode, we explore the role of a Chief of Staff (CoS) and how it is often misunderstood by our guest, Mackenzie Lee. He understands the intricate role of Chief of Staff and how they can help alleviate the CEO's burden with day-to-day tasks and allow them to focus on more strategic initiatives.


Before bringing a CoS on board, it's crucial to ensure that the business is in a growth phase and has established processes and systems in place. While there is no set number of employees that determines when to bring in a CoS, I've found that companies with 50-100 employees are an excellent place to start.


Those interested in the position should have a strong understanding of business operations, be strategic thinkers, and have excellent communication skills. As you look for the right candidate, keep in mind that the CoS role can be beneficial to someone's career. It provides a unique opportunity to work closely with the CEO and gain exposure to all aspects of the business.


If you're unsure if you need a CoS, consider your pain points and areas for improvement. Bringing a CoS on board can help take your business to the next level and free up time for you to focus on the bigger picture but it is so important that your business is truly ready.


What you'll hear in this episode:

[2:15] Mackenzie's Introduction 

[4:20] How would you define what people think a chief of staff is vs what it actually is?

[9:00] What state should your business be in to bring in a chief of staff?

[15:15] Do you think there is a headcount size that determines when you should bring in a chief of staff?

[16:50] What was your experience as a chief of staff?

[22:15] Are there set paths for someone to move into being a chief of staff?

[24:00] Is moving into a chief of staff position a good move for your career?

[28:55] If you're thinking of onboarding a chief of staff, what should you be willing to do?

[30:40] How to sell someone that needs a chief of staff that they do actually need?

[32:20] How to connect with Mackenzie


Listen to Similar Episodes:

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Organization Systems for your Business with Brittany Dixon


* Connect with Mackenzie on LinkedIn https://www.linkedin.com/in/mackenzielee

* Check out his website for more information on his services and to check out the "Chief of Staff Playbook" https://www.cedarchief.com/


* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

182. How to Build Effective People Processes in Any Business with Kristina Bartold09 Jul 202400:31:57

Kristina Bartold joins us today to reveal the secrets behind building robust people processes in small businesses, stressing the crucial role of clear communication and continuous self-reflection in effective leadership. We explore the intricacies of managing team dynamics and setting realistic expectations, especially in today’s landscape of remote work and diverse hiring challenges!

Kristina also provides insight into generational differences in the workplace, offering strategies to balance flexibility and accountability to foster a harmonious work environment. Whether you’re navigating your entrepreneurial journey or fine-tuning your leadership skills, this episode promises to be a goldmine of wisdom.

What you'll hear in this episode:

[0:00] Kristina's transition from the corporate world to entrepreneurship

[5:00] The value of real-life experience vs. formal education

[11:05] Building effective people processes in a small business

[13:30] The importance of clear communication and self-reflection in leadership

[17:25] Navigating team dynamics and expectations

[18:20] Generational differences in the workplace

[23:50] Tips and insights for hiring social media managers

[29:30] Measuring success in social media management


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Master These Three Pillars for a Strong People Foundation

Navigating Generational Stereotypes: Unleashing Your Multigenerational Team's Full Potential


* Connect with Kristina on LinkedIn https://www.linkedin.com/in/kristinabartold/

* Connect with Kristina on Instagram @kristina.bartold


* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/

* Find more information on my website peopleprinciples.co

Emotional Intelligence 101: How to Improve Your Skills as a Leader09 May 202300:19:16

Emotional intelligence is the secret weapon of the most successful entrepreneurs. It's the ability to recognize and regulate your emotions and those of others effectively and it can help you take your business to the next level! By developing emotional intelligence, you can improve your decision-making abilities, build strong relationships with customers and colleagues, and create a positive work culture that attracts AND retains top talent.

Having low emotional intelligence can harm your business in many ways, from decreased productivity and high turnover rates to poor customer service. So, it's vital to practice mindfulness and empathy and seek feedback to improve your emotional intelligence to help your business thrive.


As a new boss, you'll need to manage your own emotions and those of your team. By developing a work culture that values emotional intelligence, you can create a team that is motivated, engaged, and productive. Encourage open communication, promote collaboration, and give your team time to reflect on situations to foster a positive and inclusive work environment.


What you'll hear in this episode:

[2:15] What is emotional intelligence?

[6:35] Being an effective leader requires more than technical knowledge 

[9:30] Strategies to develop emotional intelligence 

[14:05] Strategies to cultivate an emotionally intelligent culture


Listen to Similar Episodes:

Goal Setting to Help Your Team Succeed with Kate Erickson

Developing a Leadership Mindset with Zach Arend

Implementing the Enneagram into Your Culture with Tracy O'Malley


* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

Overcoming Uncertainty and Becoming a Changemaker with Alex Budak04 May 202300:29:20

Are you a new boss who's feeling overwhelmed and unsure of how to become a changemaker within your business? Don't worry! Our guest today, Alex Budak, literally wrote the book on being a changemaker and driving meaningful change.

During our conversation, we discuss the traits that successful changemakers possess, such as the ability to listen, collaborate, and persevere in the face of resistance. We also talk about how to turn cynics into champions and the importance of empathy and communication in achieving this.


As a new boss, you may feel overwhelmed by the fear and uncertainty that comes with driving change. But don't let that stop you! We offer practical advice on how to engage your employees in proactive ways and create a culture of experimentation and learning within your organization.


We also tackle the question of how long it takes for leaders to start implementing these strategies. We urge you to stay committed to your vision and goals, even in the face of resistance, and emphasize the importance of patience and persistence. As an entrepreneur and a leader, you have the power to create meaningful change within your organization and community.


What you'll hear in this episode:

[2:10] Introduction to Alex Budak

[2:40] What is a changemaker?

[5:10] Alex’s aha moment 

[7:45] Jackie’s aha moment

[11:15] What are the core concepts you implement in your teaching?

[14:30] Is there any hope of converting a cynical person into a champion of change?

[20:20] Traits of an inclusive leader

[24:15] How do you really become a changemaker?

[26:55] Where to connect with Alex.


Listen to Similar Episodes:

Your Leadership Will Evolve as Your Business Does with Anthony Trucks

Embracing Radical Personal Responsibility: A New Era of Leadership with Jen Szpigiel

Developing a Leadership Mindset with Zach Arend


* Connect with Alex on LinkedIn https://www.linkedin.com/in/alexbudak/

* Check out Alex's book https://www.changemakerbook.com/


* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

Mastering the Art of Managing Up02 May 202300:21:18

Managing upwards is not just about building relationships with individuals; it's about being proactive and anticipating how you can help your team make better decisions. By taking initiative and prioritizing tasks, I have learned to manage expectations effectively and fostered a culture of productivity and success.

Building trust was a crucial element of my success. By understanding my employee's communication styles, preferences, and goals, I was able to establish a productive working relationship, which has benefitted everyone on the team! Empowering my team members to speak up and express their needs has also been essential. By creating a culture of openness and transparency, my team has become more productive, and we've been able to make better decisions as a result.


Managing upwards is a critical skill for anyone looking to succeed as an entrepreneur and a new boss. Join me in this episode as we explore all aspects of managing up, as well as building trust with your boss, overcoming recruiting challenges, and empowering your team to achieve greatness. With the right mindset and tools, you can achieve anything as a new boss!


What you'll hear in this episode:

[3:30] Effectively managing is an essential skill for any business 

[4:50] What does managing up mean?

[6:20] Understanding who you are trying to manage: communication style

[7:30] Building a strong relationship on trust 

[9:20] Being proactive 

[12:05] Understanding different work styles 

[13:55] Running into, and overcoming, challenges 

[16:55] Teaching your employees


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Your Leadership Will Evolve as Your Business Does with Anthony Trucks

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How To Properly Support Your Team


* Connect with me on IG @jackie.koch_

* Find more information on my website https://www.jackiekoch.com/

The Importance of Candidate Experience with Caroline Pennington27 Apr 202300:27:48

I'm excited to talk with Caroline Pennington, an experienced recruiter, about the importance of providing a great candidate experience. As an entrepreneur, I know that building a strong team is crucial to the success of any business. Caroline shares her background and expertise in the recruitment industry, and explains how temporary staffing can be useful for new businesses. We also talk about the differences between contingency and retained recruiters and how each approach can benefit your hiring process.

We also dive into the topic of candidate experience, it has become so vital to the hiring process. She defines candidate experience as the sum total of interactions between a candidate and a company during the hiring process and emphasizes the importance of prompt and clear communication with candidates. A positive candidate experience can help attract top talent and promote a good employer brand, which is essential for any growing business. It's so important to create a hiring process that makes candidates feel valued and respected. Caroline's insights will help you do just that!

What you'll hear in this episode:

[2:50] Caroline’s background 

[4:00] What is temporary staffing, and when would you use it?

[7:00] Contingency vs retained recruiter 

[10:45] When do you think the candidate experience became essential to a hiring process?

[13:00] What is candidate experience to you?

[16:30] How quickly should you respond and get back to people?

[20:10] The importance of a great candidate experience

[21:28] Jackie’s personal bad experience as a candidate 


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THE Guide to Upgrading Your Hiring Strategy

3 Focus Areas Every Entrepreneur Should Consider When Building a Team

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* Connect with Caroline on IG https://www.instagram.com/howtohiretoptalent/

* Click on the Link to get access to Caroline's new mini course: https://howtohiretoptalent.com/

* Connect with me on IG https://www.instagram.com/jackie.koch_/

* Find more information on my website https://www.jackiekoch.com/

Leading Through Tough Times: Tips and Strategies for Entrepreneurs25 Apr 202300:28:26

We're going to tackle a topic that every boss needs to understand: How to lead your team through difficult times. As an entrepreneur, I know firsthand how challenging it can be to navigate tough situations, but I also know that it's possible to come out stronger on the other side.

One of the key things that I've learned is that empathy and transparency are critical during difficult times. Whether it's budget cuts, restructuring, or layoffs, being honest with your team about the situation is essential. By approaching the situation with empathy and understanding, you can help ease any feelings of uncertainty or fear that your team may be experiencing.

Clear and concise communication is also crucial in leading your team through tough times. Your team needs to know what's happening and how it will impact them. While it may be tempting to sugarcoat the situation, transparency is key in building trust with your team. During times of change, it's essential to prioritize the well-being of your team. This means being available to answer questions and address concerns, providing resources for support, and creating a positive and supportive work environment.


As an entrepreneur, you have the power to lead your team through any challenge. By prioritizing empathy, transparency, and support, you can help your team navigate through difficult times and emerge stronger than ever.


What you'll hear in this episode:

[2:40] Examples of times I had to lay people off

[6:55] Tips for being the leader of your team needs in difficult times 

[13:40] Tips for how to message layoffs or rifts

[24:00] How to support employees that are still there


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3 Habits To Help You Become a Better Leader

How To Properly Support Your Team

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* Connect with me on IG @jackie.koch_

* Find more information on my website www.jackiekoch.com

Tough Conversations and Effective Communication: Insights from Lori Harder20 Apr 202300:40:07

You're in for a treat today with this episode! I'm joined by my best friend and entrepreneur extraordinaire, Lori Harder, to talk all things business!

As entrepreneurs, we know how important it is to have the right team in place. Lori shares her insights on the evolution of the hiring process and how to find the best fit for your company culture. We talk about the importance of effective communication and handling tough conversations with employees in a professional setting.


Our conversation also dives into the high-level discussions that entrepreneurs are having about their teams. We share advice from our own mentors that we wish we had listened to earlier in our careers and discuss the concept of becoming a boss accidentally. We're excited to offer our personal stories and reflections on our experiences as bosses and entrepreneurs.


What you'll hear in this episode:

[2:30] Lori's background.

[3:40] The paramount importance of HR in your business 

[6:25] How Lori got into business.

[7:20] Did she ever think she wanted to be a boss?

[8:50] What she thought being a boss was like vs. what it's actually like. 

[10:00] The evolution of your hiring process.

[14:00] Getting deep with potential candidates to find the best fit.

[17:05] Did she ever think she had to be buttoned up and professional all the time?

[18:50] How have her communication skills evolved to have those tough conversations?

[24:03] What conversations are high-level entrepreneurs having about their teams?

[30:20] Advice from her mentors that she wishes she had acted on sooner.

[36:55] Becoming a boss accidentally. 


Listen to Similar Episodes:

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Developing a Leadership Mindset with Zach Arend

The Most Important Hires With Ivan Alo & LaDante McMillon, Co-Founders Of New Age Capital


* Connect with Lori on IG @loriharder

* Check out Lori's amazing podcast Earn Your Happy

* Connect with me on IG @jackie.koch_

* Find more information on my website www.jackiekoch.com

How to Maximize Your Strengths (And Your Team's!)18 Apr 202300:19:06

I've been frustrated with myself as I've been feeling like I'm not able to break through and lead a client of mine but through this frustration, I've found some of my greatest strengths. I want to walk you through that process so you can discover and develop your strengths and those of your team.

 

Start by taking something like StrengthsFinder and action those results to see how much more successful you can be if you start intentionally developing your top skills. I'm currently listening to books about how to be better at influencing even though I'm already really good at it!

 

And it doesn't stop with you! You can apply this to your team too. All too often as leaders, we have performance reviews where we're looking for the things our team needs to improve. What if we flipped the script and took the things our employees are already good at and helped them become even better? Then take what they're not so good at and see if somebody else would be a better fit. The more we can align people's jobs with what they are good at, the better off everybody is going to be!

What you'll hear in this episode:

[0:30] I have a problem that's keeping me up at night that led to an epiphany about focusing on and developing my strengths

[4:30] Why I decided I need to work on skills that I'm already good at

[8:00] How I figure out what my strengths are

[13:00] Find your own strengths and intentionally develop those skills

[14:00] Find the strengths of your team members and help develop those skills


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16. How to Outsource & Build a Team Internationally with Jasmine Jonte

21. Scale Your Business - Hiring and Scaling Tips from Sharon Bondurant

45. THE Guide to Upgrading Your Hiring Strategy


* Connect with me on IG @jackie.koch_

* Find more information on my website www.jackiekoch.com

Hiring the Right Team with Kacia Ghetmiri13 Apr 202300:41:52

Kacia Ghetmiri joins me for this impactful episode filled with practical takeaways! Kacia is a multi-passionate entrepreneur, speaker, podcaster, real estate investor & event host. Her high vibe energy, transparency and “Come with me, let’s figure it out together” approach to life and business has led her to cultivate an engaged community of women!

But that's not all! Her background in recruiting and wealth of experience leading her own team gives her great insights that can help you navigate so many common hiring and leadership situations!


One of the things Kacia stresses, is the importance of hiring a lean team with an entrepreneurial mindset. These are people who are passionate about your mission and willing to take risks and try new things. We also chat about the importance of setting boundaries between work relationships and friendships. It can be tough to balance both, especially when you work with your friends, and Kacia knows just what to do!


We're also diving into weakness and how our perceptions can affect our business. Just because you're not good at something doesn't mean you can't be successful. You can choose to focus on your strengths and what lights you up! From there, you can work to build amazing connections with your customers. Our conversation touches on how you can use social media to promote authenticity and transparency to build community. There are SO many layers to this conversation with Kacia so grab your headphones, and tune in for all of the details!


What you'll hear in this episode:

[5:30] Kacia’s background  

[7:30] What its been like hiring and working with her friends.

[11:30] Hiring for the wrong role.

[16:30] Separating your work relationship and your personal relationship with your friends.

[22:30] Dealing with the negative emotions that come up in the business. 

[26:30] Hiring specialists first instead of generalists.

[29:20] Where do you go to find and hire your contractors.

[33:50] How to know it's not the right fit and how to go about the situation when the employee is a friend. 

[39:35] How to connect with Kacia.


Listen to Similar Episodes:

Hiring for Impact: Making the Right Choice for Your Business

Using Human Design to Build the Right Team with Stacy Gissal

How to Outsource & Build a Team Internationally with Jasmine Jonte


* Checkout Kacie's amazing podcast EmpowerHER

* Connect with her on IG @kacia.ghetmiri & @empowerher.podcast


* Connect with me on IG @jackie.koch_

* Find more information on my website www.jackiekoch.com

Is the Thank You Note Dead?11 Apr 202300:16:22

Every single client of mine has asked me these questions: Is the thank you note dead? Why aren't candidates sending me thank you emails after my interviews?

I think it's a nuanced conversation and it's worth exploring! We're covering some of the reasons why candidates may not send them, what it means if they do, and how to know if it's a good one when they do. I'm providing the key insights into how you can leverage the use of them in your hiring process!


What you'll hear in this episode:

[0:30] Is the thank you note dead?

[2:30] Reasons why thank you notes are a dying thing / Why candidates don't send them

[12:30] What to look for in a thank you note

[14:00] What to do when you get a thank you note


Listen to Similar Episodes:

11. Employee Development Plans - How to Create Them With Your team

34. 3 Focus Areas Every Entrepreneur Should Consider When Building a Team

39. How To Properly Support Your Team


* Connect with me on IG @jackie.koch_

* Find more information on my website www.jackiekoch.com

Get to Know Me: My Journey to Entrepreneurship as Interviewed by Jackie Serviss06 Apr 202300:47:54

Jackie Serviss, host of the "Jackie Serviss Show" is interviewing me about my entrepreneurial journey. I believe in the power of following your passion and having a solid skill set to support it. My HR background has shaped my approach to business and I'm sharing the top lessons I've learned.

I faced fears of failure and success but pushed through and succeeded. My advice for those looking to build their brand is to take over a small share of the market, learn as much as possible, and hire an expert when needed.

I want to inspire you to pursue your entrepreneurial dreams and not let fear hold you back. Embrace the journey and believe in yourself. The world is waiting for you to do the damn thing!

What you'll hear in this episode:

[3:20] My background 

[8:30] How have you moved through transitions?

[15:14] Differences between following a passion and following the hard skills I had to learn in my 20-year career 

[19:10] How did working in HR change my approach to running my business today?

[23:40] Top lessons learned in my entrepreneurial journey

[36:39] The importance of going first and doing it then elevating and hiring someone

[39:15] My advice for women on the fence about taking the leap?

[43:54] Jackie’s podcast

* Check out Jackie Serviss' podcast "The Jackie Serviss Show" https://www.jackieserviss.com/podcasts/the-jackie-serviss-show


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Building a Successful Business from Scratch with Raya Schwartz

Scale Your Business - Hiring and Scaling Tips from Sharon Bondurant

Making the Jump Into The Leadership Role with Jackie Serviss


* Connect with me on IG @jackie.koch_

* Find more information on my website www.jackiekoch.com

181. Don't Make This Common Mistake When Hiring New Team Members02 Jul 202400:19:49

Waiting to talk to more candidates might be a huge mistake. Today, we're covering the essential topics in hiring. Together, we'll explore how a hiring rubric can streamline your decision-making and ensure that your interviews are smoother and more effective. I'll share my secrets on using the rubric in interviews to keep things fair and consistent!

But that's not all, we'll also tackle other hiring challenges head-on, giving you practical tips to refine your hiring process. Don't miss out on the valuable resources I've lined up just for you!

What you'll hear in this episode:

[1:20] Why waiting to talk to more candidates is a mistake

[3:10] Creating a hiring rubric

[6:00] Defining candidate qualifications

[11:00] Using the rubric in interviews

[12:40] Overcoming hiring challenges

[17:35] Refining your hiring process

[18:40] Resources


Listen to Similar Episodes:

Crucial Traits for Small Business Hiring Success

Elevate You Hiring Game: From Culture Fit to Culture Add

How to Supercharge Your Business with ChatGPT


* Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/

* Find more information on my website peopleprinciples.co

KPIs to Track the HR Side of Your Business04 Apr 202300:30:03

What are the essential metrics you need to track to measure the effectiveness of the HR side of your business? As a new boss or entrepreneur, it can be overwhelming to know where to start, but these can help you stay on track and ensure your business is successful.

Do you want to know how to evaluate the effectiveness of your hiring process? Do you want to create a positive work environment for your team and improve employee retention rates? Are you interested in learning how to maintain a positive brand reputation? Then this is for you.

By tracking the metrics I'm discussing, you can make informed decisions about your HR practices and create a more productive and positive workplace. Additionally, we'll cover the importance of being transparent about compensation from the beginning of the hiring process, which can impact overall employee satisfaction and retention rates.


As a boss, it's essential to stay ahead of the curve and continuously evaluate your business's performance. After tuning in, you'll gain valuable insights and tips on how to do just that.


What you'll hear in this episode:

[4:30] Employee retention: how long do employees stay at your business?

[8:45] Employee turnover: how many employees have gone over a period of time. Tracking it overall and by department as you grow.

[13:15] Employee engagement and happiness, my best tips!

[19:30] Brand reputation: how do you measure it?

[24:00] Hiring metrics: when you should utilize them and why.


Listen to Similar Episodes:

Human Resources Tools to Help You Successfully Run Your Business

Employee Satisfaction - Simple and Easy Way to Track Your Team's Happiness at Work

Diversity and Inclusion - Best Practices for Small Businesses


* Connect with me on IG @jackie.koch_

* Find more information on my website www.jackiekoch.com

Your Leadership Will Evolve as Your Business Does with Anthony Trucks30 Mar 202300:39:20

I have the privilege of sitting down with the phenomenal entrepreneur and motivator, Anthony Trucks. Together, we're diving into the key differences between being in business and truly being a successful business.

I'm wowed by Anthony's awe-inspiring story of rising above adversity and harnessing the power of entrepreneurship to transform his life. He shares with us the importance of building a top-notch team, but also utilizing a more holistic approach to success.

Anthony imparts valuable wisdom on the hiring process, including his first hire and the power of effective communication. He knows the importance of continuously improving and being aware of the needs of our employees. He even reveals his best tips for remembering names and what to do about individuals who may not fit into the company culture.

This is an absolute must-listen for anyone seeking to elevate their business and achieve their greatest business goals. I'm truly inspired by Anthony's journey, insights, and wisdom, and I'm confident that you will be too.

What you'll hear in this episode:

[4:25] Anthony's Journey 

[10:28] Did you naturally fall into this leadership role? 

[14:30] Recognizable moments of change

[21:00] How do you keep your vision alive among your employees?

[27:16 Blending work and personal life

[31:10] Are there other aspects of the employees' experiences you have learned?

[35:12] Have there been any "Oh, sh*t, I'm the boss now" moments?

Follow Anthony on IG @anthonytrucks

Take the identity quiz here: www.SlowOrGo.co


Listen to Similar Episodes:

Developing a Leadership Mindset with Zach Arend

Leading Yourself is the First Step Towards Leading Others with Lindsey Schwartz

Getting Out Of Your Own Way w/ Jess Glazer, Founder of The Digital Business Revolution


* Connect with me on IG @jackie.koch_

* Find more information on my website www.jackiekoch.com

How to Select the Best Recruiter to Partner With28 Mar 202300:27:21

Let's talk alllllllll about how to find the right recruiter to help you fill those open job positions. Let's say you're swamped with work or you're having trouble finding the right candidates for a job, outsourcing the hiring process to a recruiter can be a lifesaver.

There are four types of recruiters out there, and I break down what each of them does and when they might be best for your needs. It's important to find a recruiter who knows your industry, has a track record of successful placements, and has a recruitment process that you're comfortable with. You'll also want to make sure you click with their communication style, so you can work together effectively.

By the end of this episode, you'll have a good understanding of the recruiting industry, how to pick the right recruiter for you, and some fast-action advice to get the recruiting ball rolling!

 

What you'll hear in this episode:

[1:00] Jackie's background in recruiting

[4:30] Reasons why you might want to partner with an external recruiting partner

[13:20] Four types of recruiters you can work with

[21:00] What to look for and what to expect when you're looking to hire a recruiter


Listen to Similar Episodes:

9. 2020 Job Market Whiplash and the Benefits of Using a Recruiter with Molly Anderson

16. How to Outsource & Build a Team Internationally with Jasmine Jonte

21. Scale Your Business - Hiring and Scaling Tips from Sharon Bondurant


* Connect with me on IG @jackie.koch_

* Find more information on my website www.jackiekoch.com

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