Explore every episode of the podcast When Work Hurts
| Title | Pub. Date | Duration | |
|---|---|---|---|
| When Work Hurts: Season 6 Trailer | 29 Oct 2024 | 00:09:54 | |
Dr Paula Redmond, Clinical Psychologist, announces that Season Six of the When Work Hurts podcast is on its way, with a special focus on ADHD. This season is brought to you by the Association of Clinical Psychologists, the representative professional body for clinical psychologists in the UK. It's going to be a little bit different from previous seasons, as it's a three-episode mini-series exploring one topic - ADHD - from a range of perspectives. Over the series, Paula will be speaking with four clinical psychologists and one medic to help us understand some of the key issues in this field, including:
Listen for a taster of what's coming up. ________________________________ I’d love to connect with you so do come and find me on LinkedIn or at my website and do check out the ACP-UK and everything it has to offer. Follow and subscribe so you don’t miss an episode! | |||
| Professional Tree of Life - with Dr Julie Fraser & Dr Liz Matias | 30 Apr 2024 | 01:05:28 | |
The Tree of Life is a narrative therapy approach that helps people to tell stories about themselves in ways that make them stronger. It uses the metaphor of a tree to support this process in creative ways and has a broad applicability in both therapeutic and professional contexts. In this episode, Paula is joined by Dr Julie Fraser and Dr Liz Matias, both clinical psychologists, who have written about their use of the Professional Tree of Life to support NHS staff in the ACP-UK book Psychological Staff Support in Healthcare. They discuss what the approach looks like, as well as the benefits and challenges. Links: Other links: ___________ I’d love to connect with you so do come and find me on LinkedIn or at my website and do check out the ACP-UK and everything it has to offer. Follow and subscribe so you don’t miss an episode! | |||
| Creative enquiry and flourishing in medical education - with Dr Louise Younie | 28 Nov 2022 | 00:46:28 | |
The ways in which we relate to work are often shaped by our training experiences, and this is particularly true in medical education. Today Paula is talking to Dr Louise Younie, GP and Clinical Reader in Medical Education at Queen Mary University of London. The pair discuss how Louise draws on creative enquiry and the concept of flourishing to support medical students to embrace their vulnerability, find their voice, and value their humanity. You can connect with Louise on Twitter @LouiseYounie, or via her website. Also see her book chapter What Does Creative Enquiry Have to Contribute to Flourishing in Medical Education? and paper on vulnerable leadership. ________________________________ Full podcast transcript here (including the images Louise mentions) Or watch as a video with subtitles ________________________________ I'd love to connect with you so come and find me on LinkedIn, Twitter or Facebook. Sign up to my weekly newsletter here to get updates about the podcast as well as psychology tips and insights direct to your inbox. Follow and subscribe so you don’t miss an episode! | |||
| Internal Family Systems and working in healthcare - with Wendy Kendall | 21 Nov 2022 | 00:39:57 | |
Internal Family Systems, or IFS, is a relatively new model of psychotherapy with a growing evidence base. In this episode Dr Paula Redmond takes a closer look at IFS with occupational psychologist Wendy Kendall. Wendy explores its application for making sense of how we relate to work as healthcare professionals, and how IFS can help us find space among the overwhelm. Wendy is a chartered occupational psychologist and an IFS practitioner who specialises in helping self-employed psychologists grow their private practices. You can find out more about Wendy's work on her website, and connect with her on LinkedIn. Full transcript here Or watch as a video with subtitles ________________________________ I'd love to connect with you so come and find me on LinkedIn, Twitter or Facebook. Sign up to my weekly newsletter here to get updates about the podcast as well as psychology tips and insights direct to your inbox. Follow and subscribe so you don’t miss an episode! | |||
| Burnout In Healthcare - with Dr Julie Highfield | 14 Nov 2022 | 00:55:16 | |
Burnout is a really hot topic in healthcare. Every day there are new reports about NHS staff hitting higher and higher levels of burnout. But for a term that is used so much, how many of us know exactly what it is? And how can we begin to solve the issue? In this episode Dr. Julie Highfield - a Consultant Clinical Psychologist in adult and pediatric critical care, and National Wellbeing Director for the Intensive Care Society - shares her expertise on the topic. You can connect with Julie on social media @DrJulie_H Papers/books/chapters written by Julie:
See also the wellbeing work of the Intensive Care Society. Full transcript here Or watch as a video with subtitles ________________________________ I'd love to connect with you so come and find me on LinkedIn, Twitter or Facebook. Sign up to my weekly newsletter here to get updates about the podcast as well as psychology tips and insights direct to your inbox. Follow and subscribe so you don’t miss an episode! | |||
| "The NHS as Death Mother" - a conversation with Dr Libby Nugent | 11 Jul 2022 | 00:50:30 | |
To understand how and why we get caught up in unhelpful dynamics with our work we need to consider the role of the unconscious. Dr Libby Nugent is a clinical psychologist who uses a psychoanalytic approach to understand our complicated relationship with work. She draws on Jungian theory, group analysis, myths and fairy tales to explore the painful complexities that face us as healthcare professionals - and how to respond to these through creativity, community, care and choice. You can find out more about Libby's work, including the reflective groups she runs, at www.libbynugent.co.uk. I'd love to connect with you so come and find me on LinkedIn, Twitter or Facebook. Sign up to my weekly newsletter here to get updates about the podcast as well as psychology tips and insights direct to your inbox. Follow and subscribe so you don’t miss an episode! For more information about the Creative Restoration retreat for GPs on 1st October 2022 see the website: creativerestoration.org | |||
| "Surviving suicide" - a conversation with Dr Rachel Gibbons | 04 Jul 2022 | 00:50:39 | |
This episode contains discussion of suicide and its impact Losing a patient or colleague to suicide can be devastating. In this episode Dr Rachel Gibbons (psychiatrist, psychoanalyst and group analyst) talks about her personal experience of surviving patient suicide and the work she has done to understand suicide and homicide; its impact on healthcare staff; and what helps. The Royal College of Psychiatrists has produced a number of resources to support staff when a patient dies by suicide - you can find them here. If you've been affected by the issues in this episode you can get help from a range of organisations. Samaritans Call 116 123 Email jo@samaritans.org Campaign Against Living Miserably (CALM) Call 0800 58 58 58 – 5pm to midnight every day or visit the webchat page Papyrus – for people under 35 Call 0800 068 41 41 – 9am to midnight every day. Text 07860 039967 pat@papyrus-uk.org I'd love to connect with you so come and find me on LinkedIn, Twitter or Facebook. Sign up to my weekly newsletter here to get updates about the podcast as well as psychology tips and insights direct to your inbox. Follow and subscribe so you don’t miss an episode! For more information about the Creative Restoration retreat for GPs on 1st October 2022 see the website: creativerestoration.org | |||
| "Knitting for wellbeing" - a conversation with Dr Mia Hobbs | 27 Jun 2022 | 00:42:22 | |
Dr Mia Hobbs is a Clinical Psychologist who is passionate about the mental health benefits of knitting. She also hosts the podcast Why I Knit. She and Paula explore how we can use craft, and knitting in particular, to benefit our mental health - and how this is especially relevant for health professionals. You can find Mia at www.therapeuticknitting.org and on Instagram @knittingistherapeutic If you'd like a copy of the PDF she mentioned email her: mia@therapeuticknitting.org I'd love to connect with you so come and find me on LinkedIn, Twitter or Facebook. Sign up to my weekly newsletter here to get updates about the podcast as well as psychology tips and insights direct to your inbox. Follow and subscribe so you don’t miss an episode! For more information about the Creative Restoration retreat for GPs on 1st October 2022 see the website: creativerestoration.org | |||
| "Tackling racial inequalities in the NHS workforce" - A conversation with Owen Chinembiri | 20 Jun 2022 | 00:54:07 | |
Racism and racial inequality continues to plague the NHS - with negative outcomes for individual staff, but also for organisations and patients. To get to grips with this issue, and how to tackle it, Dr Paula Redmond speaks to Owen Chinembiri. Owen is Senior Implementation Lead at the NHS Race & Health Observatory - but is chatting today in a personal capacity. As you might imagine racism and examples of racism are discussed in this episode. Here are the links/resources Owen mentions:
I'd love to connect with you so come and find me on LinkedIn, Twitter or Facebook. Sign up to my weekly newsletter here to get updates about the podcast as well as psychology tips and insights direct to your inbox. Follow and subscribe so you don’t miss an episode! For more information about the Creative Restoration retreat for GPs on 1st October 2022 see the website: creativerestoration.org | |||
| "Being a Doctor-Patient" - A conversation with Dr Claire Davies | 13 Jun 2022 | 00:37:10 | |
Being a doctor and a patient can be a challenge. Not only do you have to deal with your illness, but you also need to deal with the identity conflicts this can create. In this episode Dr Paula Redmond talks to GP, coach and writer Dr Claire Davies about her experience as a doctor-patient when she was diagnosed with Lupus. And how it didn't fit her narrative at all. You can find Claire at her website www.clairelouisedavies.com or on LinkedIn. I'd love to connect with you so come and find me on LinkedIn, Twitter or Facebook. Sign up to my weekly newsletter here to get updates about the podcast as well as psychology tips and insights direct to your inbox. Follow and subscribe so you don’t miss an episode! For more information about the Creative Restoration retreat for GPs on 1st October 2022 see the website: creativerestoration.org | |||
| "Civility saves lives" - A conversation with Dr Chris Turner | 06 Jun 2022 | 01:06:45 | |
Being treated rudely at work can have a horrible impact on us. Unfortunately it's an all too common experience if you work in healthcare. And the consequences can reach far beyond the individual - affecting teams and patient care. In today's episode Paula talks to Dr Chris Turner (Consultant in Emergency Medicine and co-founder of Civility Saves Lives) about his work understanding and tackling incivility in healthcare. Civility Saves Lives website: www.civilitysaveslives.com Learning from Excellence website: www.learningfromexcellence.com I'd love to connect with you so come and find me on LinkedIn, Twitter or Facebook. Sign up to my weekly newsletter here to get updates about the podcast as well as psychology tips and insights direct to your inbox. Follow and subscribe so you don’t miss an episode! For more information about the Creative Restoration retreat for GPs on 1st October 2022 see the website: creativerestoration.org | |||
| A Compassion Warm Up - An exercise with Dr Chris Irons | 18 Apr 2022 | 00:18:14 | |
If you were running a marathon or doing any kind of athletic training it's unlikely you'd start without a warm up or end without cooling down. And it's the same with being compassionate in healthcare work - you need to warm up your compassion muscles, and cool down at the end of your working day or shift. In this bonus episode Dr Chris Irons takes Dr Paula Redmond and you through an exercise you can do as your own compassion warm up and cool down. I'd love to connect with you so come and find me on LinkedIn, Twitter or Facebook. Sign up to my weekly newsletter here to get updates about the podcast as well as psychology tips and insights direct to your inbox. Follow and subscribe so you don’t miss an episode! | |||
| The Heads and Hearts Model of Reflective Practice - with Dr Arabella Kurtz | 23 Apr 2024 | 00:49:59 | |
Reflective practice groups are a subject that has come up a few times on the podcast as being an important way of supporting both staff wellbeing and patient care. Paula wanted to explore this in more depth, so in this episode she is joined by Dr Arabella Kurtz, consultant clinical psychologist and psychoanalytic psychotherapist to talk about her Heads and Hearts model. They discuss how reflective practice is defined in this context, the different components of the Heads and Hearts model, and common challenges. Arabella and her colleague Dr Joanna Levene have summarised the model in a chapter of the excellent ACP-UK book entitled ‘Psychological Staff Support in Healthcare’, which was edited by Dr Harriet Conniff. Links: ___________ I’d love to connect with you so do come and find me on LinkedIn or at my website and do check out the ACP-UK and everything it has to offer. Follow and subscribe so you don’t miss an episode! | |||
| "How To Do Compassion" - A conversation with Dr Chris Irons | 18 Apr 2022 | 00:57:17 | |
Compassion is a big buzzword right now in healthcare, but what does it really mean and how can you actually be more compassionate? This week Paula is joined by clinical psychologist Dr Chris Irons, an expert in Compassionate Mind Training. The pair examine what compassion is, why it matters and how it can be applied within organisations and teams as well as on a personal level. Chris discusses why self-compassion is such a tricky concept, especially for health professionals and how this is a skill that is something we can learn, for the benefit of ourselves and our patients. This week there is also a bonus episode of an exercise to help you warm up your compassion muscles for work - so keep an eye out for that in your podcast app. Chris is Co-Director of Balanced Minds and BalO. He has written a number of books, including:
He also runs an online self-compassion course and has developed the Self-Compassion App. I'd love to connect with you so come and find me on LinkedIn, Twitter or Facebook. Sign up to my weekly newsletter here to get updates about the podcast as well as psychology tips and insights direct to your inbox. Follow and subscribe so you don’t miss an episode! | |||
| "The Whole Yoga Thing" - A conversation with Dr Peter Donnelly | 11 Apr 2022 | 00:41:16 | |
Staff wellbeing initiatives - like yoga classes - can feel like a cynical move by employers to paper over the cracks of the very serious issues affecting staff. But wellbeing is imporant - not just for healthcare workers themselves, but for patients too. Dr Peter Donnelly is a consultant paediatric intensivist at the Royal Hospital For Children in Glasgow, as well as being the Chair of the Wellbeing Special Interest Group for the Paediatric Critical Care Society. He joins Dr Paula Redmond for this episode to explain how staff wellbeing initiatives can be made more meaningful and effective. I'd love to connect with you so come and find me on LinkedIn, Twitter or Facebook. Sign up to my weekly newsletter here to get updates about the podcast as well as psychology tips and insights direct to your inbox. Follow and subscribe so you don’t miss an episode! A full transcript of this episode is available here. | |||
| "Something Shiny Just For Me" - A conversation with Megan Tjasink | 04 Apr 2022 | 00:49:53 | |
Art therapy in healthcare settings has traditionally been used to support patients. But it's also a practice being used with doctors struggling with burnout. In this episode Dr Paula Redmond chats to Megan Tjasink, Lead Art Psychotherapist in Cancer and Palliative Services, at Barts Health NHS Trust in London. She talks about her work with doctors and how art therapy and creative practice can help in coping with burnout. Here are some of the resources Megan mentioned:
I'd love to connect with you so come and find me on LinkedIn, Twitter or Facebook. Sign up to my weekly newsletter here to get updates about the podcast as well as psychology tips and insights direct to your inbox. Follow and subscribe so you don’t miss an episode! A full transcript of this episode is available here. | |||
| Passengers On The Bus - An exercise with Ross McIntosh | 28 Mar 2022 | 00:11:38 | |
In this bonus episode Work Psychologist Ross McIntosh takes Dr Paula Redmond and you through an ACT exercise called "Passengers On The Bus" to help identify unhelpful mind chatter. Click here for the accompanying handout. | |||
| "Disconnecting from work" - A conversation with Ross McIntosh | 28 Mar 2022 | 00:44:10 | |
Disconnecting from work can be a real struggle for many people working in healthcare -which can have a huge impact on our mental health. In this episode Dr Paula Redmond speaks to work psychologist Ross McIntosh about about bringing contextual behavioural science and ACT to the workplace - particularly around disconnecting from work. Ross guides Paula (and you) through a useful exercise (the ACT Matrix) to help you disconnect so you might want to find a quiet spot to listen. Click here for the accompanying handout. There's also a bonus episode today of an additional exercise so keep an eye out in your podcast app. You can hear more of Ross on his podcast People Soup which can be heard through your podcast app or via his website www.rossmcintosh.co.uk I'd love to connect with you so come and find me on LinkedIn, Twitter or Facebook. Sign up to my weekly newsletter here to get updates about the podcast as well as psychology tips and insights direct to your inbox. Follow and subscribe so you don’t miss an episode! A full transcription of this episode is available here. | |||
| "I need to be well" - A conversation with Emily Moorhouse | 21 Mar 2022 | 00:57:02 | |
Emily Moorhouse is a public health nurse. But in March 2020 she was working in nurse. At the time she thought it was her dream job, but as the pandemic hit the UK she began to struggle with her mental health. In this episode Emily talks to Dr Paula Redmond about the impact of the Covid-19 pandemic, how she took time off to recover and eventually made a career change. Emily also mentions how she got help from Frontline-19. Paula spoke to Frontline-19 founder Claire Goodwin-Fee in Series 1, episode 3 so if you want to hear more about that organisation you can check out that episode. You can connect with Emily on Instagram @emsvibesx. I'd love to connect with you so come and find me on LinkedIn, Twitter or Facebook. Sign up to my weekly newsletter here to get updates about the podcast as well as psychology tips and insights direct to your inbox. Follow and subscribe so you don’t miss an episode! A full transcription of this episode can be found here. | |||
| "A world that should be but isn't" - A conversation with Dr Esther Murray | 14 Mar 2022 | 00:54:26 | |
Welcome to Season 2 of the When Work Hurts podcast. We start this second series of conversations with a look at moral injury. It's a term we've come to hear a lot recently, so to get a fuller understanding of what moral injury is I chat to health psychologist and expert in moral injury amongst healthcare workers, Dr Esther Murray. Esther's book is The Mental Health and Wellbeing of Healthcare Practitioners. You can connect with Esther on Twitter @EM_HealthPsych I'd love to connect with you so come and find me on LinkedIn, Twitter or Facebook. Sign up to my weekly newsletter here to get updates about the podcast as well as psychology tips and insights direct to your inbox. Follow and subscribe so you don’t miss an episode! A full transcript of the episode is available here. | |||
| “Who’s holding the hope?" A conversation with Dame Clare Gerada | 14 Feb 2022 | 00:40:10 | |
Dame Clare Gerada is known as the Doctor's Doctor. She's the medical director and founder of Practitioner Health and as well as chair of the charity Doctors In Distress. She's also the president of the Royal College of GPs and a practising GP in south London. In this episode you'll hear her thoughts on what the pandemic has been like for GPs and the unique pressures they have felt. If you want to find out more about her book "Beneath The White Coat" you can find it here. And for information about Practitioner Health and Doctors In Distress you can visit the websites: This is the last episode in this series. Thank you so much for listening. We'll be back in March with Series 2. If you want to be the first to know about it you can sign up to my emails here. | |||
| “The Power of Us” A conversation with Jan Bostock | 07 Feb 2022 | 00:49:44 | |
Jan Bostock is a consultant clinical psychologist who works in the Northeast and Cumbria Wellbeing Hub for health and social care staff. She's also a key figure in the development of the Power Threat Meaning Framework (BPS, 2018), and is co-chair of the British Psychological Society committee for the Framework. As well as reflecting on her experiences of the pandemic we also discuss how issues around power and social justice can be key to dealing with the mental health of those working for the NHS and social care. You can find your local Wellbeing Hub for NHS staff here: Here are some of the resources Jan mentioned:
I'd love to connect with you so come and find me on LinkedIn, Twitter or Facebook. Sign up to my weekly newsletter here to get updates about the podcast as well as psychology tips and insights direct to your inbox. Follow and subscribe so you don’t miss an episode! | |||
| “We want to be seen as whole people” A conversation with Dr Heidi Edmundson | 31 Jan 2022 | 01:06:39 | |
Dr. Heidi Edmundson is a consultant in emergency medicine at the Whittington Hospital in London. She actively campaigns to "make wellbeing a thing" for hospital staff - through addressing barriers to basic needs such as taking breaks and access to hot food. She has also introduced creative tools and techniques to foster wellbeing amongst teams. In this episode we explore these initiatives and why they are so important in enabling staff to be seen as whole people. She also takes me through a simple creative exercise - grab a pen and paper so that you can take part too. Please share your own drawings with me on Twitter @DrPaulaRedmond #WhenWorkHurts. You can find Heidi on Twitter @heidi_ed If you fancy watching the Emergency Department staff animation you can find it here https://vimeo.com/435039026 And you can get hold of the Do No Harm mindful embroidery craftivism project here www.drpaularedmond.com/donoharm As usual I'd love to connect with you so come and find me on LinkedIn, Twitter or Facebook. Sign up to my weekly newsletter here to get updates about the podcast as well as psychology tips and insights direct to your inbox. Follow and subscribe so you don’t miss an episode! | |||
| take heART: how art and creativity can enhance staff wellbeing - with Dr Rachel Chater | 16 Apr 2024 | 01:08:25 | |
Art and creativity are good for the soul, both in and out of work. In this episode Paula is joined by clinical psychologist Dr Rachel Chater, discussing her inspiring work with the take heART Project, which aims to enhance the wellbeing of staff, patients and visitors to the Bedfordshire Hospitals through the arts. Rachel describes how this more unusual psychology role took shape and how it's made a difference at multiple levels within the system. She tells us about some of the lovely art projects they've worked on and how these have been informed by psychological theory and formulation. The pair also talk about the challenges in this work and Rachel gives lots of great pragmatic advice for anyone who might be inspired to try something similar. Links: take heART website (/www.bedfordshirehospitals.nhs.uk) take heART email: takeheart@ldh.nhs.uk These are the Hands by Michael Rosen (www.scottishpoetrylibrary.org.uk) ___________ I’d love to connect with you so do come and find me on LinkedIn or at my website and do check out the ACP-UK and everything it has to offer. Follow and subscribe so you don’t miss an episode! | |||
| "Nobody Is OK" A conversation with Claire Goodwin-Fee | 24 Jan 2022 | 00:43:55 | |
When work and life hurts being able to talk about how we feel and have those feelings heard and validated can make a huge difference to how we navigate and survive trauma. For those working on the front line, during the COVID pandemic, this has never been more important. I spoke with Claire Goodwin-Fee a psychotherapist who set up an organisation called Frontline19 to respond to this. Frontline19 offers free psychological support to frontline staff, delivered by qualified and vetted volunteer therapists. To find out more about Frontline19 you can visit their website at Frontline19.com. I'd love to connect with you so come and find me on LinkedIn, Twitter or Facebook. Sign up to my weekly newsletter here to get updates about the podcast as well as psychology tips and insights direct to your inbox. Follow and subscribe so you don’t miss an episode! | |||
| "Finding Our Values In Our Pain" A conversation with Dr Joe Oliver | 17 Jan 2022 | 01:03:02 | |
Over the last couple of years many people have been reflecting on how closely our working lives are aligned with our values. For health professionals in particular the gap between how we want things to be, and how they are, can cause huge distress. I talk about this and other topics with consultant clinical psychologist Dr. Joe Oliver who is an expert in acceptance and commitment therapy as well as an associate professor at UCL. He also leads an exercise for listeners towards the end of our conversation that involves mindfully tapping into values. You can find Joe via these links:
I'd love to connect with you so come and find me on LinkedIn, Twitter or Facebook. Sign up to my weekly newsletter here to get updates about the podcast as well as psychology tips and insights direct to your inbox. | |||
| "What A Time To Be Alive" A conversation with Dr Rosie Baruah | 17 Jan 2022 | 00:58:37 | |
Staff in intensive care have found themselves right at the heart of the COVID-19 pandemic. In this episode I speak to Dr Rosie Baruah, a consultant in critical care medicine and anesthesia at the Western General Hospital in Edinburgh, about the pressures faced by those working to look after the sickest patients. We covered a range of subjects around working through the pandemic, including burnout and moral injury, as well as gender bias in medicine. You can follow Rosie on Twitter @RosieICM. I'd love to connect with you so come and find me on LinkedIn, Twitter or Facebook. Sign up to my weekly newsletter here to get updates about the podcast as well as psychology tips and insights direct to your inbox. | |||
| When Work Hurts - Trailer | 07 Jan 2022 | 00:06:40 | |
Doctors, nurses and allied health professionals are experiencing unprecedented levels of distress due to their work. Join clinical psychologist Dr Paula Redmond as she talks to inspiring clinicians and thought leaders about the stories behind the mental health statistics, and how compassion, connection and creativity can offer hope when work hurts. Follow the podcast so you don't miss an episode. | |||
| Group Psychological Debriefs following distressing events at work - with Dr Sadie Thomas-Unsworth | 09 Apr 2024 | 01:03:44 | |
So far this series has talked a lot about the impact of traumatic experiences on us as individuals. But working in healthcare usually means working in teams and experiencing distressing events as part of a team. In this episode, Paula speaks with Dr Sadie Thomas-Unsworth, consultant clinical psychologist and lead for staff support and palliative care, about the guidelines she and colleagues have written entitled Group Psychological ‘Debriefs’ - Practice guidance for post-event team reflection following distressing events at work. Published by the Association of Clinical Psychologists and authored by Sadie, Dr Harriet Conniff, Dr Joanna Farrington-Exley, Dr Zoe Berger and Dr Julie Highfield. Sadie’s links: Group Psychological Debriefs (acpuk.org.uk) Other links: ___________ I’d love to connect with you so do come and find me on LinkedIn or at my website and do check out the ACP-UK and everything it has to offer. Follow and subscribe so you don’t miss an episode! | |||
| Using EMDR to support healthcare workers - with Dr Michael Paterson OBE | 02 Apr 2024 | 00:51:30 | |
Eye movement desensitisation and reprocessing, or EMDR, is a NICE recommended psychological treatment for post-traumatic stress disorder, and is also becoming more widely used in the prevention of PTSD in healthcare settings where staff are exposed to traumatic events in their work. In this episode, Paula is joined by Dr Michael Paterson OBE, a clinical psychologist and EMDR Europe accredited senior trainer. Michael describes what EMDR is and how it can be used to support health professionals with both recent and past events, both big T and small T traumas. He also movingly talks about his own experiences of being involved in an explosion that led to life-changing injuries while he was a serving police officer in Northern Ireland and the difference EMDR has made to him personally and professionally. Michael’s details and links: Websites: www.emdrmasterclass.com (visit the Resources page for tips for good EMDR Therapy practice and links to short training videos) Facebook: Michael Paterson YouTube: www.youtube.com/user/drmpaterson LinkedIn: Dr Michael Paterson OBE References: Marco Pagani: Neurobiological correlates of EMDR monitoring - an EEG study (pubmed.ncbi.nlm.nih.gov) Francine Shapiro: Recent Events Protocol (emdrfoundation.org) Elan Shapiro: EMDR Group- Traumatic Episode Protocol (G-TEP) (emdrfoundation.org) Bessel van der Kolk: The Body Keeps The Score (www.besselvanderkolk.com) ___________ I’d love to connect with you so do come and find me on LinkedIn or at my website and do check out the ACP-UK and everything it has to offer. Follow and subscribe so you don’t miss an episode! | |||
| Coping with trauma as a health professional - with Dr Yvonne Waft | 26 Mar 2024 | 01:00:29 | |
Health professionals are not immune to trauma. In fact, many are motivated to become healthcare professionals as a way of understanding and even healing their own wounds. They are also vulnerable to experiencing trauma in their personal lives just as much as anyone else is, and especially likely to be exposed to trauma in their work. In this episode, Paula is joined by Dr Yvonne Waft, a clinical psychologist and EMDR consultant. Yvonne is the author of a new book, published by Sequoia Books in association with the ACP-UK, called Coping with Trauma: Surviving and Thriving in the Face of Overwhelming Events. Yvonne talks about her own experiences of trauma, how these have informed her professional life, and how health professionals can look after themselves when they are impacted by traumatic events, either in work or in their personal lives. Yvonne’s details and links: Website: www.catalystclinpsy.co.uk Instagram: @waftyvonne Facebook: Dr Yvonne Waft - Catalyst Clinical Psychology LinkedIn: Dr Yvonne Waft Book: Coping With Trauma: Surviving and Thriving in the Face of Overwhelming Events - Sequoia Books Other links: ___________ I’d love to connect with you so do come and find me on LinkedIn or at my website and do check out the ACP-UK and everything it has to offer. Follow and subscribe so you don’t miss an episode! | |||
| When Work Hurts: Season 5 Trailer | 19 Mar 2024 | 00:06:15 | |
Dr Paula Redmond, clinical psychologist, is back for season five of the When Work Hurts podcast. On this show, she explores the stories behind the statistics of the mental health crisis faced by health professionals today and provides hope for a way out through compassion, connection, and creativity. This season is brought to you by the Association of Clinical Psychologists, the representative professional body for clinical psychologists in the UK. Join Paula as she talks to inspiring clinical psychologists about their work in this field and learn how we can support ourselves and each other when work hurts. The new season launches on the 26th of March, 2024, and will be available on all major podcast apps. Subscribe now so you don't miss out. ________________________________ I’d love to connect with you so do come and find me on LinkedIn or at my website and do check out the ACP-UK and everything it has to offer. Follow and subscribe so you don’t miss an episode! | |||
| Emotional support swims with Newfoundland dogs - with Pete Lewin | 12 Dec 2022 | 00:44:50 | |
Pete Lewin is a paramedic and director of Pete Lewin Newfoundlands. Pete and his pack of beautiful emotional support dogs take people out to swim with them (including frontline workers and first responders) with often transformative results. In this episode, he talks movingly about his work with the dogs and also some of the hard times he's been through in his paramedic career. Pete's website: http://petelewinnewfoundlands.co.uk/ Facebook: https://www.facebook.com/PeteLewinNewfoundlands ________________________________ Full podcast transcript here Or watch as a video with subtitles ________________________________ I'd love to connect with you so come and find me on LinkedIn, Twitter or Facebook. Sign up to my weekly newsletter here to get updates about the podcast as well as psychology tips and insights direct to your inbox. Follow and subscribe so you don’t miss an episode! | |||
| Vicarious traumatisation in healthcare - with Anne McKechnie | 05 Dec 2022 | 01:00:54 | |
Health and social care professionals who work with people who've suffered traumatic experiences are themselves at risk of vicarious traumatisation. So what can you do to understand and protect yourself from this? This week Dr Paula Redmond is joined by Anne McKechnie, an independent Consultant Forensic and Clinical Psychologist. The pair discuss the psychological impact of being in a caring profession and the differences between vicarious traumatisation, secondary trauma, compassion fatigue and burnout. Anne also outlines steps we can take to prevent vicarious traumatisation at organisational, team and individual levels. Links mentioned by Anne: ________________________________ Full podcast transcript here Or watch as a video with subtitles ________________________________ I'd love to connect with you so come and find me on LinkedIn, Twitter or Facebook. Sign up to my weekly newsletter here to get updates about the podcast as well as psychology tips and insights direct to your inbox. Follow and subscribe so you don’t miss an episode! | |||
| ADHD and Burnout | 10 Dec 2024 | 01:05:38 | |
In this final episode of the ADHD miniseries Paula discusses ADHD and burnout with Dr Floriana Reinikis, a Clinical Psychologist specialising in neurodivergence, and an ADHDer herself. They discuss the connection between ADHD and burnout, including the impact of workplace environments, over-compensation, perfectionism, and emotional regulation. Dr Reinikis also highlights the importance of understanding your own unique needs to support self-advocacy at work and identify strategies for preventing and responding to burnout. About the speaker: Dr Floriana Reinikis is a Clinical Psychologist specialising in neurodivergence, with extensive experience in conducting ADHD and Autism assessments and providing post-diagnostic support. She is passionate about delivering neuroaffirmative care that recognises and builds on individual strengths. In addition to working directly with neurodivergent individuals, she also trains mental health professionals in the assessment and diagnosis of ADHD across the lifespan. You can get in touch with Floriana at Oasis Psychological Services or on LinkedIn Other links: ___________ I’d love to connect with you so do come and find me on LinkedIn or at my website and do check out the ACP-UK and everything it has to offer. Follow and subscribe so you don’t miss an episode! | |||
| Being a healthcare professional with ADHD | 03 Dec 2024 | 01:15:30 | |
This conversation explores the personal journeys of 3 NHS clinicians diagnosed with ADHD as adults, focusing on their experiences with diagnosis, the impact on their lives, and the challenges they have faced in academic and professional settings. The discussion highlights the complexities of self-disclosure, advocacy, and the need for greater awareness and understanding of ADHD, particularly in women. They reflect on the misconceptions surrounding ADHD and the evolving narrative in society, emphasising the need for a more compassionate and informed approach to neurodivergence. Speakers' recommended resources: Scattered Minds by Gabor Mate Dirty Laundry by Richard and Roxanne Pink Ted Talk by Salif Mahamane called "ADHD sucks, but not really" ADHD Chatter Podcast Amazing Marvin productivity app Other links: ___________ I’d love to connect with you so do come and find me on LinkedIn or at my website and do check out the ACP-UK and everything it has to offer. Follow and subscribe so you don’t miss an episode! | |||
| ADHD in adulthood - complexities, challenges and opportunities | 26 Nov 2024 | 00:58:57 | |
Paula speaks with Clinical Psychologist Dr Lauren Breese about some of the complexities, controversies and opportunities around ADHD diagnosis, particularly in relation to work. The conversation includes:
About the speaker: Dr Lauren Breese is a Clinical Psychologist and founder of 'and Psychology' (an assessment and therapy service for neurodivergent adults) and 'The Neurodiversity Practice' (a service supporting ND parents, as well as workplaces and mental health practitioners to embrace neuroinclusivity. Instagram: @_andpsychology_ @theneurodiversitypractice Linked In: www.linkedin.com/in/drlaurenbreese www.linkedin.com/company/theneurodiversitypractice/ Lauren’s recommended resources: Podcasts:
YouTube:
Books:
Download our free neuroinclusion at work checklist to share with employers: Business | Neurodiversity in the Workplace — The Neurodiversity Practice Other links: ___________ I’d love to connect with you so do come and find me on LinkedIn or at my website and do check out the ACP-UK and everything it has to offer. Follow and subscribe so you don’t miss an episode! | |||
| When Work Hurts: Season 7 Trailer | 23 Sep 2025 | 00:11:33 | |
Dr Paula Redmond, Clinical Psychologist, announces that Season 7 of the When Work Hurts podcast is on its way, with a special focus on surviving complaints. This season is brought to you by the Association of Clinical Psychologists, the representative professional body for clinical psychologists in the UK. As a professional having a formal complaint made against you is something we all dread, but not something we talk about very often. In the episodes coming up we’ll take a deep dive into understanding the impact of going through a complaints process, particularly for psychologists; what actually happens if you receive a fitness to practice complaint, advice about how to deal with this, and a broader look at some of the systemic issues at play. You'll hear conversations with clinical psychologists doing research in this field, a legal consultant who specialises in supporting psychologists going through complaints procedures, 2 clinical psychologists about their own experiences of surviving a complaint, and a team working on improving organisational responses to complaints in the NHS and beyond. Listen for a taster of what's coming up. ________________________________ I’d love to connect with you so do come and find me on LinkedIn or at my website and do check out the ACP-UK and everything it has to offer. Follow and subscribe so you don’t miss an episode! | |||
| The impact of complaints on Clinical Psychologists Part 1: Evidence and insights | 30 Sep 2025 | 00:36:09 | |
In this conversation Clinical Psychologist Professor Noelle Robertson discusses the profound impact of fitness to practice complaints on psychologists and other health professionals. She outlines the research in this field which highlights the emotional toll these complaints take, the inadequacies of support systems, and the long-lasting legacy they leave on practitioners. The discussion also touches on the increasing trend of complaints, the importance of preparing for potential complaints in clinical practice, and the need for open discussions within the profession to foster better support and understanding. Noelle mentions the published paper: How do healthcare professionals experience being subject to complaint? A meta-synthesis of reported psychosocial impacts About the speaker, Professor Noelle Robertson, Professor of Clinical Psychology at the University of Leicester: I am a chartered clinical and health psychologist who has worked in clinical training for over 20 years, having managed an NHS department of Medical Psychology before that. I have had a longstanding interest in working with, and conducting research on how we are affected by the work that we do. Having worked with HCPC as a professional registrant have become increasingly aware of the impact of complaints on health professionals, and have sought to explore this within my own profession. ___________ I’d love to connect with you so do come and find me on LinkedIn or at my website and do check out the ACP-UK and everything it has to offer. Follow and subscribe so you don’t miss an episode! | |||
| Avoidable employee harm: Rethinking NHS complaint and disciplinary processes | 28 Oct 2025 | 01:10:36 | |
In this episode Dr Paula Redmond speaks with a team of colleagues in Wales about their groundbreaking and award-winning work on avoidable employee harm within NHS complaint and disciplinary processes. Working at the intersection of psychology, HR, and healthcare quality improvement Benna Waites, Dr Adrian Neal, and Andrew Cooper highlight the wide-ranging psychological and systemic impacts of complaints processes, not only for the staff under investigation and their teams, but also for the managers and HR professionals handling these cases. They discuss interventions and initiatives designed to reduce harm and promote psychological safety in this arena, with meaningful impact at both operational and policy levels. This episode shines a light on what it takes to build cultures of care within organisations, where accountability and compassion can coexist — and how clinical psychologists can bring something unique to organisational systems change. About the speakers: Benna Waites: Consultant Clinical Psychologist, Joint Professional Lead for Psychology, Counselling and Arts Therapies for Aneurin Bevan University Health Board (co-leading around 300 staff). Programme Director for Leading People – a successful in house intensive leadership development programme currently celebrating its 10th year. Seconded part time in the national improvement team in NHS Wales and chaired the national Psychology for Improvement project funded by the Health Foundation’s q Community. Co-founder of http://compassionpractices.net – set up during the pandemic to make compassion practices – a highly structured conversation to support compassion in groups of staff – freely available. Dr Adrian Neal: Consultant Clinical Psychologist / Head of Employee Wellbeing Service, Aneurin Bevan University Health Board Andrew Cooper: Head of Programmes for Employee Wellbeing, Aneurin Bevan University Health Board Resources
___________ I’d love to connect with you so do come and find me on LinkedIn or at my website and do check out the ACP-UK and... | |||
| Experiencing a fitness to practise complaint: Psychologists' personal stories | 21 Oct 2025 | 00:57:03 | |
Dr Paula Redmond speaks with two clinical psychologists — Dr Caroline Taylor and Dr Amber Johnston — about their personal stories of receiving a fitness to practise complaint. They discuss what it was like to go through the process, how it affected them personally and professionally, and what they’ve learned along the way. Together they reflect on themes of shame, fear, and isolation, but also on meaning-making, growth and the importance of support. _____ About the speakers: Dr Caroline Taylor is a Clinical Psychologist in private practice. You can connect with her via Psychology Today or LinkedIn. Dr Amber Johnston is a Consultant Clinical Psychologist and Neuropsychologist. She runs the Healthy Mind Psychology clinic. You can connect with her on Instagram or Linkedin. ___________ I’d love to connect with you so do come and find me on LinkedIn or at my website and do check out the ACP-UK and everything it has to offer. Follow and subscribe so you don’t miss an episode! | |||
| Navigating Fitness to Practise Complaints | 14 Oct 2025 | 01:08:15 | |
What should do you do if you get a fitness to practise complaint? What can you expect from the process? How long does it take, what are the possible outcomes, and where can you go to get support? To answer these questions Paula spoke with Nicholas Stöckling, who works with psychologists and other health professionals as a regulatory adviser providing legal and emotional Fitness to Practise guidance, as well as webinars and training for professional bodies. In this conversation, Nicholas discusses his extensive experience with fitness to practise issues and the Health and Care Professions Council (HCPC). He shares insights into the emotional and professional impacts of fitness to practice complaints on health professionals, particularly psychologists. The discussion covers the purpose of the HCPC, the investigation process, potential sanctions, and practical advice for professionals facing complaints. Nicholas emphasises the importance of understanding the process, seeking support, and maintaining mental health during challenging times. ____ To get in touch with Nicholas you can contact him via email or LinkedIn. Listeners may find the following resources helpful: ACP-UK Webinars (free to members):
Emotional Agility by Susan David – an accessible book offering practical strategies for navigating uncertainty and psychological pressure. ___________ I’d love to connect with you so do come and find me on LinkedIn or at my website and do check out the ACP-UK and everything it has to offer. Follow and subscribe so you don’t miss an episode! | |||
| The impact of complaints on Clinical Psychologists Part 2: Early career experiences | 07 Oct 2025 | 00:38:23 | |
This conversation delves into the research conducted by Dr Naomi Hogben on the impact of formal complaints on early career Clinical Psychologists in the NHS. Naomi discusses the lack of existing research on the experiences of clinicians receiving complaints, the methodology of her study, and the significant emotional and systemic challenges faced by those involved. The findings reveal a lack of support during the complaints process and the profound emotional impact on clinicians. Naomi highlights the need for better communication and support systems, and the importance of talking more openly about complaints within the profession. Naomi mentions the published paper: How do healthcare professionals experience being subject to complaint? A meta-synthesis of reported psychosocial impacts ___________ I’d love to connect with you so do come and find me on LinkedIn or at my website and do check out the ACP-UK and everything it has to offer. Follow and subscribe so you don’t miss an episode! | |||