What’s the BUZZ? — AI in Business

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Teaching AI Agents Ethical Behavior (Rebecca Bultsma)

Season 4 · Episode 28

Saturday, December 20, 2025 • Duration 15:56

Can you trust an AI agent to act in line with your values — and who’s responsible when it doesn’t?

In this episode, Andreas Welsch talks with AI ethics consultant Rebecca Bultsma about the pitfalls of rushing AI agents into business workflows and practical steps leaders should take before handing autonomy to software. Rebecca draws on her early ChatGPT experiments and academic work in data & AI ethics to explain why generative AI raises fresh ethical risks and how organizations can reduce harm.

What you’ll learn:

Why generative AI and agents amplify old AI ethics problems (bias, hidden assumptions, and Western-centric worldviews).
Why you should build internal understanding first: experiment with low-stakes, traceable use cases before deploying public agents.
The importance of audit trails, explainability, and oversight to trace decisions and assign accountability when things go wrong.
Practical red flags: agents that transact autonomously, weak logging, and complacency about vendor claims.
A legal reality check: new laws (like California’s chatbot rules) are emerging and could increase liability for organizations that deploy chatbots or agents prematurely.

The top takeaways:

Learn by experimenting personally and internally in your organization to discover where agents fail.
Start small with low-stakes, narrowly scoped tasks you can monitor and audit.
Don’t rush; rather, observe others' failures, train your people, and build governance before going public.

If you’re a leader evaluating agents or responsible for AI governance, this episode gives clear, actionable advice for keeping your organization out of the headlines for the wrong reasons. Tune in to hear the whole conversation and learn how to turn AI hype into safer business outcomes.

Questions or suggestions? Send me a Text Message.

Support the show

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Disclaimer: Views are the participants’ own and do not represent those of any participant’s past, present, or future employers. Participation in this event is independent of any potential business relationship (past, present, or future) between the participants or between their employers.

Level up your AI Leadership game with the AI Leadership Handbook (https://www.aileadershiphandbook.com) and shape the next generation of AI-ready teams with The HUMAN Agentic AI Edge (https://www.humanagenticaiedge.com).

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Designing Workforces for Agentic AI: What HR Must Do Next (Todd Raphael)

Season 4 · Episode 27

Saturday, December 6, 2025 • Duration 26:54

What actually changes when AI agents become part of your workforce — and which human skills still matter most?

In this episode, host Andreas Welsch talks with HR and talent-intelligence veteran Todd Raphael about the practical realities of bringing agentic AI into organizations. They move beyond proofs-of-concept to ask the tough questions: How do agents fit into daily workflows, what invisible human contributions should you protect, and how should HR and IT collaborate to redesign roles, org charts, and the employee lifecycle?

Listen for concrete thinking and strategic framing, including:

The hidden value humans bring: Why many critical contributions (trusted relationships, customer touchpoints, institutional memory) don’t appear on job descriptions — and what that means when you automate tasks.
Rethinking structure and advancement: How flatter org models and new measures of impact (knowledge, networks, influence) may change who gets promoted and how leadership is defined.
HR’s seat at the table: Why HR is uniquely positioned to plan holistically for hire-to-retire changes, from skills-based hiring to internal marketplaces, reskilling, and retention when agents handle more tasks.

You’ll also hear examples and practical prompts for leaders: identify the intangible work that must remain human, map tasks vs. relationships before automating, and start workforce planning that considers people and agents together.

If you’re an HR leader, people manager, or technology decision-maker trying to turn agent hype into durable business outcomes, this episode gives you a playbook to start redesigning work the right way.

Tune in now to learn how to protect human advantage and build an effective human+agent workforce.

Questions or suggestions? Send me a Text Message.

Support the show

***********
Disclaimer: Views are the participants’ own and do not represent those of any participant’s past, present, or future employers. Participation in this event is independent of any potential business relationship (past, present, or future) between the participants or between their employers.

Ensuring Enterprise Security by Safeguarding AI Agents (Steve Wilson)

Season 4 · Episode 18

Saturday, August 23, 2025 • Duration 31:16

What if your AI agents could not only collaborate but also autonomously safeguard your enterprise?

In this episode, host Andreas Welsch sits down with Steve Wilson, Chief AI and Product Officer at Exabeam, to explore the nuances of securing agentic AI and the emerging landscape of multi-agent communication.

Together, they discuss how businesses can enhance their cybersecurity measures while adapting to the rapid evolution of AI capabilities, from agency levels to ethical governance.

Learn about practical strategies for evaluating AI agent frameworks, mitigating insider threats, and implementing security-first approaches in a world increasingly dominated by AI:

What are the internal and external threats and challenges of AI agents and Agent-to-Agent (A2A)/ multi-agent systems?
How can organizations defend against those threats?
What can also go right with Agentic AI security?
What do AI and IT leaders need to do to ensure enterprise security despite all the Agent sprawl?

Ready to navigate the complexities of AI security? Don't miss this insightful conversation and tune in now to tap into the potential of secure AI agents for your business!

Questions or suggestions? Send me a Text Message.

Support the show

***********
Disclaimer: Views are the participants’ own and do not represent those of any participant’s past, present, or future employers. Participation in this event is independent of any potential business relationship (past, present, or future) between the participants or between their employers.

Level up your AI Leadership game with the AI Leadership Handbook (https://www.aileadershiphandbook.com) and shape the next generation of AI-ready teams with The HUMAN Agentic AI Edge (

How to Succeed in Your First AI Project as a New AI Leader (Kathleen Walch)

Season 4 · Episode 17

Saturday, August 9, 2025 • Duration 31:24

What if you could navigate the complex landscape of AI projects with a proven methodology?

In this episode, host Andreas Welsch welcomes Kathleen Walch, Director of AI Engagement at the Project Management Institute, as they explore CPMAI, an essential framework for leading successful AI initiatives.

From identifying real business problems to understanding crucial data requirements, Kathleen shares her expertise on the importance of a data-centric approach:

What are the most common challenges new AI leaders run into?
What are the key steps to successful AI projects?
What’s the #1 surprising thing about AI projects and leadership?
What’s next with Agentic AI and how will it change the paradigm of what AI leaders need to do?

With actionable insights and compelling examples, this episode provides an invaluable resource for any business leader seeking to leverage the power of AI.

Don't miss out on learning how to transform AI hype into meaningful outcomes—tune in now!

Questions or suggestions? Send me a Text Message.

Support the show

***********
Disclaimer: Views are the participants’ own and do not represent those of any participant’s past, present, or future employers. Participation in this event is independent of any potential business relationship (past, present, or future) between the participants or between their employers.

Level up your AI Leadership game with the AI Leadership Handbook (https://www.aileadershiphandbook.com) and shape the next generation of AI-ready teams with The HUMAN Agentic AI Edge (

State of the Industry: Are AI Agents Ready for Primetime? (Jon Reed)

Season 4 · Episode 16

Saturday, July 26, 2025 • Duration 48:09

Is your AI strategy built for sustainable impact—or stuck chasing the next big trend?

In this episode, host Andreas Welsch welcomes enterprise tech analyst Jon Reed for a candid discussion on what’s actually happening with AI agents in business today. Drawing from recent enterprise conferences and frontline conversations, Jon shares hard-won insights into what works, what doesn’t, and why so many AI projects still fail to deliver meaningful outcomes.

Discover the foundational shifts organizations must make to move beyond pilots and hype cycles:

Focus on AI readiness over AI-first: Learn why leading with experimentation, not mandates, sets the stage for responsible and scalable AI adoption.
Build a culture of trust, not fear: Understand how shadow AI is spreading—and how safe sandboxes and clear communication can turn experimentation into impact.
Prioritize business outcomes, not abstract autonomy: Explore how hybrid agent-human designs deliver ROI faster than full automation—and why “good enough” might be good enough to start.
Treat AI like a data project: From agent performance measurement to governance protocols, hear why the enterprise AI stack demands more than plugging in a model.

Whether you’re a CIO navigating vendor noise, a business leader seeking ROI, or a transformation leader building internal alignment—this episode delivers grounded strategies and real-world guidance for leading in the era of Agentic AI.

Tune in now to explore what it takes to make AI both productive and practical in the enterprise.

Questions or suggestions? Send me a Text Message.

Support the show

***********
Disclaimer: Views are the participants’ own and do not represent those of any participant’s past, present, or future employers. Participation in this event is independent of any potential business relationship (past, present, or future) between the participants or between their employers.

Unlocking AI's Potential with the Top Skills for AI Agents (John Thompson)

Season 4 · Episode 15

Saturday, July 12, 2025 • Duration 24:50

What if the future of your business relied on mastering AI agents?

In this episode, host Andreas Welsch explores the essential skills required to work effectively with AI agents and transform your organization. Join Andreas as he talks with John Thompson, Senior VP at The Hackett Group, who brings a wealth of experience from leading AI initiatives in multiple high-profile companies.

They explore critical themes, including the integration of AI into business processes, the comparison of AI agents to traditional automation, and the need to develop critical thinking skills in an era dominated by AI.

You'll gain practical insights on building a secure environment for AI experimentation and discover how to navigate the complexities surrounding AI use in the workplace.

Don't miss this chance to future-proof your business—tune in now to turn AI potential into action!

Questions or suggestions? Send me a Text Message.

Support the show

***********
Disclaimer: Views are the participants’ own and do not represent those of any participant’s past, present, or future employers. Participation in this event is independent of any potential business relationship (past, present, or future) between the participants or between their employers.

Level up your AI Leadership game with the AI Leadership Handbook (https://www.aileadershiphandbook.com) and shape the next generation of AI-ready teams with The HUMAN Agentic AI Edge (https://www.humanagenticaiedge.com).

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Getting AI-Ready with Reliable Data (Barr Moses)

Season 4 · Episode 14

Saturday, June 28, 2025 • Duration 31:21

Everyone is talking about building AI agents. But is your foundation even ready?

In this episode, Andreas Welsch speaks with Barr Moses, CEO of Monte Carlo, about the hidden risks behind the push for Agentic AI and what business leaders are missing when they rush to scale.

Barr shares what she’s hearing from data and AI leaders: The majority is building or deploying AI this year, but only 1 in 3 believe their data is ready, and even few have a reliable way to ensure agent outputs are correct.

What does that mean for your AI roadmap? A strong model or prompt isn’t enough. If the data is wrong, the agent’s action will be wrong and in some cases, costly. From AI chatbots selling cars for $1 to data platforms returning flawed recommendations, the risks are real.

Barr also breaks down three areas data and AI teams must prioritize:

Productivity by using AI to accelerate their own workflows
Readiness to build a foundation of high-quality, trustworthy data
Realiability by ensuring AI agents produce outputs that align with business goals

If you’re working on an AI strategy or are leading teams expected to deliver on it, this conversation makes the case for why AI success is built upon operational readiness.

Don't miss out on the conversation – tune in now to learn how to turn AI hype into business outcomes.

Questions or suggestions? Send me a Text Message.

Support the show

***********
Disclaimer: Views are the participants’ own and do not represent those of any participant’s past, present, or future employers. Participation in this event is independent of any potential business relationship (past, present, or future) between the participants or between their employers.

Level up your AI Leadership game with the AI Leadership Handbook (

Strategies for Product-Led Growth of AI Agents (Leah Tharin)

Season 4 · Episode 13

Saturday, June 14, 2025 • Duration 30:08

Is your company ready to realize the true potential of AI agents or just riding the hype train?

In this episode, host Andreas Welsch sits down with Leah Tharin, an expert in product-led growth, to discuss how businesses can effectively use AI agents to transform their operations and drive success. Leah shares her insights on the complexities of integrating AI solutions into existing workflows, the importance of understanding customer success, and the challenges of pricing and positioning AI products.

Discover the critical shift companies need to make from siloed solutions to cross-functional strategies to unlock the real value of AI:

Understand the existing challenges within your customer’s data environment. By demonstrating how your AI agents can streamline processes across departments, you can earn crucial buy-in and trust.
Align monetization with customer success to avoid pricing structures that deter potential users. Instead, create transparent models that align your success with your customers', fostering sustainable relationships.
Embrace a cross-functional mindset, break down departmental silos and showcase your solution as a holistic tool that enhances overall company efficiency.

These strategies can transform how you approach AI sales and lead your organization into the future.

If you're a business leader or tech enthusiast looking for actionable insights to thrive in the AI landscape, this episode is a must-listen!

Don't miss out on the conversation – tune in now to learn how to turn AI hype into business outcomes.

Questions or suggestions? Send me a Text Message.

Support the show

***********
Disclaimer: Views are the participants’ own and do not represent those of any participant’s past, present, or future employers. Participation in this event is independent of any potential business relationship (past, present, or future) between the participants or between their employers.

Transforming Leadership with an AI Mindset (Matt Lewis)

Season 4 · Episode 12

Saturday, May 31, 2025 • Duration 29:39

How can leaders foster a true AI mindset among their teams?

In this episode, host Andreas Welsch illuminates this pressing question with guest Matt Lewis, CEO and Chief Augmented Intelligence Officer of LLMental. Drawing from decades in Data & AI leadership roles in healthcare/ life sciences, Matt shares invaluable insights into how a leadership mindset profoundly influences AI adoption within organizations.

Discover why human factors, rather than just technology, play a crucial role in successful AI integration, and learn practical strategies for empowering teams and demystifying AI.

Whether you're a business leader or just curious about the intersection of AI and leadership, this episode is rich with knowledge to help navigate the complexities of AI transformation.

Ready to elevate your organization's approach to AI? Don't miss this enlightening discussion—listen now!"

Questions or suggestions? Send me a Text Message.

Support the show

***********
Disclaimer: Views are the participants’ own and do not represent those of any participant’s past, present, or future employers. Participation in this event is independent of any potential business relationship (past, present, or future) between the participants or between their employers.

Level up your AI Leadership game with the AI Leadership Handbook (https://www.aileadershiphandbook.com) and shape the next generation of AI-ready teams with The HUMAN Agentic AI Edge (https://www.humanagenticaiedge.com).

More details:

Decoding the Hype with Real Insights on Agentic AI (Peter Gostev)

Season 4 · Episode 11

Saturday, May 17, 2025 • Duration 26:12

What if you could cut through the noise of AI hype and truly understand agentic AI's potential?

In this episode, host Andreas Welsch engages with Peter Gostev, Head of AI at MoonPig, to explore the practical implications of AI agents in business. Together, we delve into key distinctions between genuine agentic capabilities and simple workflows, as well as meaningful applications like research and coding agents.

In this episode, we discuss key issues shaping AI adoption:
• Every company seems to be launching an Agentic AI product. How can leaders avoid getting fooled by marketing buzzwords?
• What defines a true AI agent, and how does it differ from a simple LLM-powered workflow?
• AI job titles are shifting—but do you need to update your title with every latest development?
• Who’s experimenting with AI agents, who’s rolling them out at scale, and which companies have already been using them for a while?

Whether you're navigating the complexities of AI in your organization or simply curious about its future impact, this episode is packed with insights that can help you make informed decisions.

Ready to separate fact from fiction in AI claims? Don’t miss this enlightening discussion—tune in now!

Questions or suggestions? Send me a Text Message.

Support the show

***********
Disclaimer: Views are the participants’ own and do not represent those of any participant’s past, present, or future employers. Participation in this event is independent of any potential business relationship (past, present, or future) between the participants or between their employers.

Level up your AI Leadership game with the AI Leadership Handbook (https://www.aileadershiphandbook.com

What’s the BUZZ? — AI in Business – Details, episodes & analysis

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What’s the BUZZ? — AI in Business – Details, episodes & analysis

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