What's Next! with Tiffani Bova – Details, episodes & analysis

Welcome to the What's Next! Podcast with Tiffani Bova.

As we approach the end of the year, I'm pausing to look back and celebrate all of the wonderful guests that I had the honor of speaking to on the show. And based on your feedback, many of these guests resonated with you as well so we're giving you another chance to revisit the stories, insights, and lessons you loved most in 2025!

This week, I'm excited to highlight an episode with Tasha Eurich.

Tasha is an organizational psychologist, leadership researcher and bestselling author known for her ability to blend science and real-world insight. Her TED Talks have garnered over 10 million views. She has been named one of the world's top three most influential coaches, the Changemaker of the Decade, and one of the top 30 Emerging Management Thinkers by Thinkers50. Her latest book, Shatterproof, combines cutting-edge research with a powerful personal narrative to offer a transformative roadmap for navigating uncertainty and building true mental toughness. 

THIS EPISODE IS PERFECT FOR…leaders, professionals, and high achievers who are pushing themselves to keep going in a chaotic world and wondering why it's not working anymore. 

TODAY'S MAIN MESSAGE…we've been taught to push harder when things get tough, but what if that's not the solution? In this conversation, Tasha returns to the podcast to discuss why traditional resilience practices may no longer be sufficient. Drawing on new research from her book Shatterproof, she introduces a powerful roadmap for navigating constant chaos without burning out. If you've ever hit your "resilience ceiling" or felt stuck in hustle culture with nothing to show for it, this conversation will help you reframe how to thrive without self-gaslighting or grinding yourself into the ground. 

KEY TAKEAWAYS… 

• Why "grit gaslighting" is holding many high performers back 

• What the "resilience ceiling" is and how to know when you've hit it 

• The difference between pushing through and truly becoming shatterproof 

• Three core human needs that must be met in order to thrive 

WHAT I LOVE MOST…Tasha's insight that "resilient people push through while ignoring their needs, but shatterproof people harness their challenges to meet them." That reframing is a game-changer. 

Running Time: 29:16 

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Tasha's Book: 

Shatterproof: How to Thrive in a World of Constant Chaos (And Why Resilience Alone Isn't Enough) 

Resilience Quiz: 

https://resilience-quiz.com/  

Welcome to the What's Next! Podcast with Tiffani Bova.

As we approach the end of the year, I'm pausing to look back and celebrate all of the wonderful guests that I had the honor of speaking to on the show. And based on your feedback, many of these guests resonated with you as well so we're giving you another chance to revisit the stories, insights, and lessons you loved most in 2025!

This week, I'm excited to highlight an episode with Steve Lucas.

Steve is a seasoned executive with nearly 30 years of experience in enterprise software leadership. As the CEO of Boomi, he spearheads efforts to connect the world through a transformative technology platform. Previously, he was the CEO of Marketo and iCIMS. At Marketo, he transformed the company's sales, marketing, and product strategies, culminating in its 2018 acquisition by Adobe. At iCIMS, he introduced the Talent Cloud, enabling 40% of the Fortune 100 to hire millions of employees annually. Earlier roles included senior executive positions at Adobe, SAP, Salesforce, and BusinessObjects.   

THIS EPISODE IS PERFECT FOR…business leaders navigating digital transformation, especially those eager to understand how AI will reshape organizations. 

TODAY'S MAIN MESSAGE…it's easy to get swept up in the hype around AI, but what does transformation actually look like in practice? Steve explores the dramatic shift AI is bringing to enterprise software, from the rise of AI agents to the decline of traditional user interfaces. He shares how businesses can prepare for an agentic future where success will depend on collaboration between humans and AI. 

KEY TAKEAWAYS: 
- Human resistance to change is often about trust and not capability 
- AI won't replace humans but augment them (if we allow it) 
- Leaders should focus less on tools and more on the business outcomes they unlock 

WHAT I LOVE MOST… Steve's reminder that in a world full of hype and disruption, trust is still the currency that matters most. No matter how powerful AI becomes, if people don't trust it—or the companies using it—it won't deliver value. 

Running Time: 28:44 

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Steve's Book: 

Digital Impact: The Human Element of AI-Driven Transformation 

Welcome to the What's Next! Podcast with Tiffani Bova. 

This week, I'm joined by Robert Glazer. Robert is a #1 Wall Street Journal, USA Today, and international bestselling author, TEDx speaker, and the founder of Acceleration Partners, a $50M global partner marketing agency known for its award-winning culture. He is also the creator of Friday Forward, a weekly inspirational newsletter read by over 200,000 professionals in 60+ countries. And he has a new book out called The Compass Within.

THIS EPISODE IS PERFECT FOR…leaders, founders, and professionals who want to align their decisions with their core values and lead with greater clarity and authenticity.

TODAY'S MAIN MESSAGE…in fast-moving and uncertain times, it's easy to get pulled in different directions. Robert Glazer believes the antidote is grounding yourself in your values. Your "compass within" not only guides your personal and professional choices but also determines how you lead, build trust, and shape culture. By knowing what truly drives you, you'll make better decisions, connect more deeply with others, and avoid environments that drain your energy.

KEY TAKEAWAYS…

• Your values act as a blueprint for better decisions at work and in life.

• Leaders unconsciously lead from their values—knowing them makes you more effective.

• High-performing teams thrive when individuals share and honor their core values.

• Self-awareness is the foundation for authentic leadership and sustainable growth.

WHAT I LOVE MOST…Robert's reminder that many of us only realize our values when they're crossed—what he calls the "electric fence test." By identifying them earlier, we can make intentional choices that help us thrive instead of simply reacting when something feels wrong.

Running Time: 24:25

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Robert's Book: The Compass Within: A Little Story About the Values That Guide Us

The Six Core Values Questions

Welcome to the What's Next! Podcast with Tiffani Bova. 

This week, I'm reflecting on a conversation I had with Frans Johansson a while back and want to share these valuable insights with you once again.

Frans is an author, entrepreneur, and the CEO of The Medici Group. He has inspired readers worldwide with his ideas on leadership and success, innovation, and diversity. His debut book, The Medici Effect, has been called "one of the most insightful books on managing innovation." 

THIS EPISODE IS PERFECT FOR… anyone looking to find ways to stimulate innovation.  

TODAY'S MAIN MESSAGE… there are two main themes rising around the world today: Innovation and Diversity and Inclusion. That is not by accident. If you are able to combine concepts, perspectives, and people from different backgrounds, from different industries and fields, and from different cultures, you can uncover new innovative ideas.  

Don't get caught in the "we've always done it this way" trap or try to mimic another business model (the "Uber of X" or the AirBnB of Y"). Use your talents and ambition to try something new.  

Keep producing. Put out another product if the first one fails. Keep going.  

WHAT I LOVE MOST… in order to innovate, you need the best people – period. You will need those people to work together and collaborate regardless of race, gender, or religion.

Running time: 37:36

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The Medici Group 

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Title: 2023 Listener Favorite: Elevating Your Organization Starts with Elevating Your Team with Robert Glazer

Welcome to the What's Next! Podcast with Tiffani Bova. 

As we approach the end of the year, I'm pausing to look back and celebrate all of the wonderful guests that I had the honor of speaking to on the show. And based on your feedback, many of these guests resonated with you as well so we're giving you another chance to hear them in this series of 2023 listener-favorite episodes!

This week, we're bringing back an episode with Robert Glazer.

Robert is the Founder and Chairman of the Board of Acceleration Partners, a global partner marketing agency and the recipient of numerous industry and company culture awards, including Glassdoor's Employees' Choice Awards two years in a row. 

He is the author of the inspirational newsletter Friday Forward. He's also the #1 Wall Street Journal, USA Today, and international bestselling author of five books: Elevate, Friday Forward, How To Thrive In The Virtual Workplace, Moving To Outcomes, and Performance Partnerships. He is a sought-after speaker by companies and organizations around the world and is the host of The Elevate Podcast.  

THIS EPISODE IS PERFECT FOR… leaders who want to foster a culture of growth and anybody who is managing a virtual team. 

TODAY'S MAIN MESSAGE… the growth of an organization is proportionate to the growth of the individuals on the team. Just as much as leaders focus on business growth, they should focus on the growth of their employees who are on the ground doing the work. Robert breaks this down into four key elements: spiritual, intellectual, emotional, and physical. 

WHAT I LOVE MOST… the way that Robert manages employees against agreed-upon KPIs instead of sporadically checking in on small steps along the way. This gives his remote team autonomy and flexibility to achieve their goals and, ultimately, reinforces a culture of trust. 

Running Time: 28:10

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Robert's Book: Elevate

Welcome to the What's Next! Podcast with Tiffani Bova. 

As we approach the end of the year, I'm pausing to look back and celebrate all of the wonderful guests that I had the honor of speaking to on the show. And based on your feedback, many of these guests resonated with you as well so we're giving you another chance to hear them in this series of 2023 listener-favorite episodes!

This week, we're bringing back an episode with Alex Budak to talk about how to create positive change. 

As a social entrepreneur, UC Berkeley faculty member, and author of Becoming a Changemaker, Alex dedicates his life to helping people from all walks of life make a positive impact in their lives, careers, and communities. He co-founded StartSomeGood.com, a platform that breaks down the barriers that prevent people from enacting change. StartSomeGood.com has now helped over 1,000 changemakers in 50 countries raise over $12 million to catalyze new initiatives. He previously ran Sweden's leading social innovation incubator, Reach for Change, and worked at Change.org

At UC Berkeley Haas, Alex puts his heart and soul into teaching students and executives from around the globe the mindset, leadership skills, and action steps required to become changemakers. He also serves as Executive Director of the Berkeley Haas Global Access Program and as a Faculty Director for UC Berkeley Executive Education programs. He has given lectures on changemaking, entrepreneurship, and leadership in venues ranging from Ukraine to Cambodia, LA to the Arctic Circle, and at the White House and UN agencies.

THIS EPISODE IS PERFECT FOR… people who are looking to inspire change within their organizations, their communities, society at large, and most importantly, themselves.

TODAY'S MAIN MESSAGE… everyone has the potential to be a changemaker, we just have to be willing to embrace the mindset and apply the concepts to a particular issue. Becoming a changemaker is a journey, and if you take the first step, you'll find that you can navigate and thrive amidst any uncertainty.

WHAT I LOVE MOST… you can be a positive changemaker anywhere and everywhere you go!

Running time: 31:02

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Alex's Book: Becoming a Changemaker

Welcome to the What's Next! Podcast with Tiffani Bova.

As we approach the end of the year, I'm pausing to look back and celebrate all of the wonderful guests that I had the honor of speaking to on the show. And based on your feedback, many of these guests resonated with you as well so we're giving you another chance to hear them in this series of 2023 listener- favorite episodes!

This week, we're bringing back an episode with Mindy Weinstein who shares her personal philsophy and corporate experience with consumer psychology. 

Mindy is the founder and CEO of Market MindShift, as well as a national speaker, trainer, and digital marketing strategist. She has worked with and trained companies of all sizes. Throughout her career, Mindy has trained such companies as Facebook, The Weather Channel, World Fuel Services, Hampton Products, Putman Media, and more. Other digital marketing agencies come to Mindy to learn the latest trends, concepts and methodologies.

Mindy has been named as one of the top women in SEO and has presented at such conferences as Digital Summit, Pubcon, SMX, the SEJ Summit, and more. She is an Ask the SEO Expert columnist for SearchEngineJournal.com. Mindy has often appeared in the media, with television interviews that aired on Fox, NBC, and ABC as well as various other multimedia platforms.

Mindy is the author of "The Power of Scarcity: Leveraging Urgency to Influence Customer Decisions" (McGraw Hill). She is also the host of Persuasion in Business, a podcast that dives into persuasion-related concepts and provides real-world applications for businesses.

THIS EPISODE IS PERFECT FOR… anyone in consumer finance, marketing, retail, sales, or really any position where they work with others. 

TODAY'S MAIN MESSAGE… consumer psychology is about understanding and listening the thoughts and perspectives of your customers, so you have to keep an eye on the digital conversations happening on social media and online platforms, but you can't forget about the direct contact modes from the sales team and customer service representatives.  

WHAT I LOVE MOST… scarcity mindset is hardwired into the human mind, but we can harness our basic instincts and use this power for good to build community and make better decisions for ourselves!

Running time: 30:37

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Mindy's Book: The Power of Scarcity

Welcome to the What's Next! Podcast with Tiffani Bova. 

This week on the What's Next! Podcast, I have the wonderful privilege of welcoming Josh Bersin to the show. 

Josh is an analyst and thought leader specializing in the global talent market and the challenges and trends affecting business workforces around the world. He founded Bersin and Associates in 2001 to provide associated research and advisory services, a business he later sold to Deloitte. And then in 2019, he launched the Josh Bersin Academy, the world's first global development academy for HR and talent professionals. He's currently the CEO of its sister research and advisory firm, The Josh Bersin Company. 

He has a book called Irresistible: The Seven Secrets of the World's Most Enduring, Employee-Focused Organizations, which came out at the end of 2022, and introduces a new way to think about organizational design, employee engagement, and employee development. 

THIS EPISODE IS PERFECT FOR… leaders who want to develop their organizations and people in the midst of the changes happening in the workforce.
 
TODAY'S MAIN MESSAGE… between the pandemic and the rise of AI tools, there are some major shifts in our work culture right now. And there's a lot of fear and uncertainty around it as leaders are trying to figure out a new way to lead. In this conversation, Josh takes things back to the drawing board and shares his perspective on how to successfully lead in the current climate. 
 
WHAT I LOVE MOST… to be a developmental leader, you can't just talk like it, you need to act like it. For companies that have highly inclusive mindsets, it starts at the top.
 
Running Time: 25:11

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Josh's Book: 

Irresistible: The Seven Secrets of the World's Most Enduring, Employee-Focused Organizations

Welcome to the What's Next! Podcast with Tiffani Bova. 

This week, I'm replaying a conversation with a guest I know you all love - Liz Wiseman.

Liz is the author of New York Times bestseller Multipliers: How the Best Leaders Make Everyone Smarter, The Multiplier Effect: Tapping the Genius Inside Our Schools, and Wall Street Journal bestseller Rookie Smarts: Why Learning Beats Knowing in the New Game of Work. Liz is also the CEO of The Wiseman Group, a leadership research and development firm and in 2017 she was #35 on the Thinkers50 list.   

THIS EPISODE IS PERFECT FOR… anyone looking to improve their leadership skills and build better teams.  

TODAY'S MAIN MESSAGE… some leaders are "diminishers," while others are "multipliers". The diminishers tend to get less than half of people's intelligence or capability; whereas, multipliers get all of it.  But that's not all, there are also "accidental diminishers" - these are really well-meaning people trying to be good bosses but yet having a diminishing effect on those around them.  

In this episode, Liz dives into these leadership styles and explores each one.

WHAT I LOVE MOST… being aware of the kind of leader you are will help you improve the way you communicate, manage, and inspire those around you to do their best work. 

Running time: 37:32

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Welcome to the What's Next! Podcast with Tiffani Bova. 

This week, I'd like to go back to a conversation I shared a while back with Bill Macaitis. Bill served as the go-to-market executive for three of the fastest growing SaaS companies: Slack, Zendesk, and Salesforce. He achieved five exits and now enjoys helping other companies achieve hyper-growth by leveraging his cumulative knowledge and helping build go-to-market playbooks and teams. 

THIS EPISODE IS PERFECT FOR… anyone who is looking to turbocharge business performance. 

TODAY'S MAIN MESSAGE… customer experience plays a bigger role than you think in your company's growth. 

You have to start with two key things: 1) Understand the top reasons your company is recommended 2) Then….understand why it isn't.  

Your brand is the sum of every customer touch point, which means everyone, whether they are a salesperson, a customer service agent, a marketer, or in an entirely different group – everyone must have a clear understanding of the value they bring to a customer's journey.   

Once everyone is moving forward in the same direction, then it's a good time to discuss shared metrics and incentives. 

WHAT I LOVE MOST… it's always helpful to put yourself in someone else's shoes. If you are in marketing, go on sales calls. If you are in sales, see what goes into creating the next lead generation campaign. Regardless of where you work in the company, listen in on customer service calls. When the entire company works together toward a shared goal, it will become more effective and the brand will be stronger for it. 

Running time: 32:47

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