What The Pluck? – Details, episodes & analysis

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This week, we’re joined by the incredible Fiona, founder of Brow Game UK - the brow queen behind one of the UK’s most in-demand brands (and the artist trusted by celebs 👀).

We dive into everything from building a beauty brand from scratch, staying confident in a competitive industry, and what it really takes to turn passion into a powerhouse business. Expect honesty, laughs, and a few “oh my god same” moments that every beauty pro will relate to.

💬 In this episode:

•Fiona’s journey from brow artist to brand founder

•Working with celebrity clients & staying grounded

•The business side of beauty - what they don’t teach you

•Balancing confidence, creativity, and chaos

•Advice for anyone ready to grow their own beauty brand

🎧 Listen if you’re:

A beauty pro, salon owner, or dreamer ready to level up - this one’s for you.

👉 Don’t forget to like, subscribe, and share - and follow us on Instagram for more beauty biz chaos:

Support the show

As always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:

🎧Listen Here: https://linktr.ee/whatthepluck

👀 Watch Here: https://www.youtube.com/channel/UCWZMNfVq2-YqUBAnB6t0_fA

📱Follow on TikTok: https://www.tiktok.com/@whatthepluck_

📸 Follow on Instagram: https://www.instagram.com/whatthepluck_/

Hosted by
Jamie Long: https://www.instagram.com/_jamielong_/

Harriet Thacker: https://www.instagram.com/harriet__thacker/

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It’s the most wonderful (and let’s be honest… chaotic) time of the year! In this festive episode, Jamie and Harriet dive into everything you need to survive and thrive during the Christmas rush.

From prepping your salon and managing client madness to boosting retail sales, keeping team morale high, and making the most of Black Friday deals  we’re sharing all the tips to help you glide through December with your sanity (and profit margins) intact.

Expect laughter, chaos, and some classic What The Pluck storytelling  including our best (and worst) festive salon moments.

🎁 In this episode:

• How to prep your salon and team for Christmas success
• Time management and burnout prevention
• Maximising profits with gift vouchers and retail
• Boosting morale when the mince pies start running low
• The truth about festive disasters (and how to avoid them next time)

💬 Join the conversation:
Tag us in your festive salon snaps and tell us your funniest Christmas chaos stories  we might just share them on the pod!

🎉 PLUS — We’re throwing a party!
We’re celebrating What The Pluck’s 100th episode with our Pluckers Christmas Do  the ultimate festive night out for beauty pros and solo artists.
🎟️ https://www.eventbrite.com/e/the-pluckers-christmas-do-hosted-by-what-the-pluck-podcast-tickets-1777659660899?utm-campaign=social&utm-content=attendeeshare&utm-medium=discovery&utm-term=listing&utm-source=cp&aff=ebdsshcopyurl

Support the show

As always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:

🎧Listen Here: https://linktr.ee/whatthepluck

👀 Watch Here: https://www.youtube.com/channel/UCWZMNfVq2-YqUBAnB6t0_fA

📱Follow on TikTok: https://www.tiktok.com/@whatthepluck_

📸 Follow on Instagram: https://www.instagram.com/whatthepluck_/

Hosted by
Jamie Long: https://www.instagram.com/_jamielong_/

Harriet Thacker: https://www.instagram.com/harriet__thacker/

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In this episode, we’re getting real about the burnout epidemic in the beauty industry. From the emotional exhaustion of being everything to everyone, to the pressure to always be “booked and busy” – we’ve lived it, and we know you have too.

We open up about our personal experiences with burnout, how it crept in, the warning signs we ignored, and the boundaries we had to build to recover. Plus, we share the tools and mindset shifts that helped us reclaim our energy, our schedules, and our love for what we do.

Whether you're at your breaking point or just feeling the pressure bubble up, this one’s for you.

Proudly sponsored by Buff Brows – use code WTP15 at checkout.

Support the show

As always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:

🎧Listen Here: https://linktr.ee/whatthepluck

👀 Watch Here: https://www.youtube.com/channel/UCWZMNfVq2-YqUBAnB6t0_fA

📱Follow on TikTok: https://www.tiktok.com/@whatthepluck_

📸 Follow on Instagram: https://www.instagram.com/whatthepluck_/

Hosted by
Jamie Long: https://www.instagram.com/_jamielong_/

Harriet Thacker: https://www.instagram.com/harriet__thacker/

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Every beauty pro has a delulu phase—and in this episode, we’re airing ours.

From undercharging because we “just love it,” to thinking a Canva post would get us booked for months, we’re reflecting on the wild, naïve and hilariously optimistic things we believed at the start of our careers.

We’re talking early business delusions, marketing fails, unhinged launch ideas, and the ones we still secretly believe in. (Manifestation or madness? You decide.)

💭 Prepare for laughs, flashbacks, and some eyebrow-raising honesty.
🎧 New episodes drop every Monday at 9am
Proudly sponsored by Buff Brows – use code WTP15 at checkout.

Support the show

As always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:

🎧Listen Here: https://linktr.ee/whatthepluck

👀 Watch Here: https://www.youtube.com/channel/UCWZMNfVq2-YqUBAnB6t0_fA

📱Follow on TikTok: https://www.tiktok.com/@whatthepluck_

📸 Follow on Instagram: https://www.instagram.com/whatthepluck_/

Hosted by
Jamie Long: https://www.instagram.com/_jamielong_/

Harriet Thacker: https://www.instagram.com/harriet__thacker/

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Working with your bestie in the beauty industry? Iconic.
Falling out over a ring light and a client no-show? Tragic.

In this episode, we’re diving into the real side of relationships in the beauty biz—from incredible industry friendships to toxic co-workers, collab disasters, and frenemies you didn’t see coming.

We’re talking boundaries, jealousy, business breakups and how to protect your peace when your career and social life collide.

💅 It’s juicy, it’s honest, and yes… it gets personal.
🎧 New episodes every Monday at 9am.
Proudly sponsored by Buff Brows – use code WTP15 at checkout.

#WhatThePluck #BeautyBesties #IndustryFrenemies #SalonDrama #BeautyPodcast #BuffBrowsSponsor #BeautyBizTruths #Season9Realness

Support the show

As always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:

🎧Listen Here: https://linktr.ee/whatthepluck

👀 Watch Here: https://www.youtube.com/channel/UCWZMNfVq2-YqUBAnB6t0_fA

📱Follow on TikTok: https://www.tiktok.com/@whatthepluck_

📸 Follow on Instagram: https://www.instagram.com/whatthepluck_/

Hosted by
Jamie Long: https://www.instagram.com/_jamielong_/

Harriet Thacker: https://www.instagram.com/harriet__thacker/

Send us a message

You asked for chaos—and here it is.

In this episode, Jamie and Harriet dive headfirst into the petty, the painful, and the downright cringey parts of the beauty industry. From crusty lash lines to the curse of “business beige,” we're calling out the things that give us the ultimate ick… and maybe even exposing a few of our own.

⚠️ Warning: If you’re easily offended, maybe skip this one. Or don’t. We love the engagement.
💅 Brutal honesty. Outrageous giggles. Full beauty biz unfiltered.

🎧 New episodes every Monday at 9am.
Proudly sponsored by Buff Brows – use code WTP15 at checkout.

#WhatThePluck #IndustryIcks #BeautyPodcast #SalonLifeUnfiltered #WTPSeason9 #BuffBrowsSponsor #PodcastForBeautyPros

Support the show

As always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:

🎧Listen Here: https://linktr.ee/whatthepluck

👀 Watch Here: https://www.youtube.com/channel/UCWZMNfVq2-YqUBAnB6t0_fA

📱Follow on TikTok: https://www.tiktok.com/@whatthepluck_

📸 Follow on Instagram: https://www.instagram.com/whatthepluck_/

Hosted by
Jamie Long: https://www.instagram.com/_jamielong_/

Harriet Thacker: https://www.instagram.com/harriet__thacker/

Send us a message

Your favourite unfiltered beauty besties are BACK! 💥 In this season opener, Jamie and Harriet catch you up on everything—from launching the new salon, to behind-the-scenes chaos, to why Season 9 might just be our most unhinged yet (we’re scared too tbh).

We’re talking bold opinions, more delulu energy than ever, and a whole lot of laughs, lessons, and low-key madness. Expect outspoken takes, juicy topics, and a season full of everything you’ve missed.

✨ We’re also SO excited to welcome back Buff Brows as our official season sponsor!
Use code WTP15 at checkout for a cheeky discount on their incredible brow products.

New episodes every Monday—starting now. Buckle up. 🎙️

#WhatThePluck #BeautyPodcast #SalonLife #Season9Launch #UnfilteredChat #BuffBrowsSponsor #WTPReturns #WTP15

Support the show

As always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:

🎧Listen Here: https://linktr.ee/whatthepluck

👀 Watch Here: https://www.youtube.com/channel/UCWZMNfVq2-YqUBAnB6t0_fA

📱Follow on TikTok: https://www.tiktok.com/@whatthepluck_

📸 Follow on Instagram: https://www.instagram.com/whatthepluck_/

Hosted by
Jamie Long: https://www.instagram.com/_jamielong_/

Harriet Thacker: https://www.instagram.com/harriet__thacker/

Send us a message

Want to take your beauty business to the next level? In this season finale of What The Pluck’s Beauty School, we’re talking all things growth, expansion, and long-term success. Special guest Harry Dalton, co-founder of Buff Browz, joins us to share his journey of building one of the UK’s fastest-growing beauty brands and the key lessons he’s learned along the way. From scaling smartly and increasing revenue to avoiding common pitfalls, we’re bringing you the expert insights you need to grow with confidence. If you’re ready to think bigger, this is the episode for you!

Support the show

As always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:

🎧Listen Here: https://linktr.ee/whatthepluck

👀 Watch Here: https://www.youtube.com/channel/UCWZMNfVq2-YqUBAnB6t0_fA

📱Follow on TikTok: https://www.tiktok.com/@whatthepluck_

📸 Follow on Instagram: https://www.instagram.com/whatthepluck_/

Hosted by
Jamie Long: https://www.instagram.com/_jamielong_/

Harriet Thacker: https://www.instagram.com/harriet__thacker/

Send us a message

A successful beauty business isn’t just about skill—it’s about the people behind it. In this episode of What The Pluck’s Beauty School, we’re diving into the essentials of hiring, training, and leading a dream team. From finding the right staff and creating a strong salon culture to managing employees and keeping your team motivated, we’ll share expert tips to help you build a thriving, supportive work environment. Whether you’re looking to hire your first employee or expand an established team, this episode is packed with insights to help you grow with confidence!

Support the show

As always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:

🎧Listen Here: https://linktr.ee/whatthepluck

👀 Watch Here: https://www.youtube.com/channel/UCWZMNfVq2-YqUBAnB6t0_fA

📱Follow on TikTok: https://www.tiktok.com/@whatthepluck_

📸 Follow on Instagram: https://www.instagram.com/whatthepluck_/

Hosted by
Jamie Long: https://www.instagram.com/_jamielong_/

Harriet Thacker: https://www.instagram.com/harriet__thacker/

Send us a message

Running a beauty business isn’t just about perfecting treatments—it’s also about protecting yourself, your clients, and your brand. In this episode of What The Pluck’s Beauty School, we’re breaking down the essential legal steps every beauty pro needs to know. From licensing and insurance to health & safety regulations, we’ll guide you through the must-haves to keep your business compliant and secure. Whether you’re a solo artist or salon owner, this episode will give you the confidence to navigate the legal side of beauty with ease.

Support the show

As always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:

🎧Listen Here: https://linktr.ee/whatthepluck

👀 Watch Here: https://www.youtube.com/channel/UCWZMNfVq2-YqUBAnB6t0_fA

📱Follow on TikTok: https://www.tiktok.com/@whatthepluck_

📸 Follow on Instagram: https://www.instagram.com/whatthepluck_/

Hosted by
Jamie Long: https://www.instagram.com/_jamielong_/

Harriet Thacker: https://www.instagram.com/harriet__thacker/