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AI is now entering almost every stage of the UX Research workflow — from briefing and discussion guides to transcription, synthesis, and reporting.

But while the productivity gains are real, speed is not the only question.

In this solo episode, Emmanuelle explores where AI is genuinely helping researchers, where caution is needed, and why the future value of UX Research will depend increasingly on human judgment, accountability, and oversight.

In this episode:

•  The current hype and anxiety around AI in UX Research 
•  Automation, machine learning, generative AI and agentic AI, what’s the difference? 
•  Where AI is already showing up in the research workflow 
•  Why faster outputs do not always mean deeper insights 
•  Data privacy, vendor trust and researcher accountability 
•  Why AI is pushing UX Research beyond productivity into strategic responsibility 

If AI is becoming part of your workflow, this is a conversation worth having.

📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership

Launching in  November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.  📘 Get the book on Amazon: here 

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The UX job market has changed significantly in recent years, with layoffs, tighter budgets, and the rapid emergence of AI affecting many UX professionals.

In this episode of The UX Research Club, I speak with Mathieu Ritter, founder of Undiscovered, a recruitment agency specialising in UX, design and research recruitment, as well as product and software engineering roles.

With more than 13 years of experience in UX recruitment, Mathieu shares his perspective on the current hiring market and what companies are looking for today.

In this conversation, we discuss:

•  How the UX and UX research job market has evolved 
•  What companies look for when hiring UX researchers 
•  The current hiring market in Europe 
•  What recruiters look for in CVs and portfolios 
•  How candidates can better prepare for interviews 
•  How AI is influencing UX hiring and skills expectations 

Guest

Mathieu Ritter
Founder, Undiscovered

LinkedIn 
 

📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership

Launching in  November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.  📘 Get the book on Amazon: here 

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In this episode of The UX Research Club, I’m joined by Julia Gurney, Senior UX Researcher and Accessibility Lead at Eye Square in Berlin.

We discuss why accessibility must be embedded into UX research from the start — not treated as a final step. Julia shares her journey, practical tips for inclusive research, and why accessible design benefits all users, not just those with disabilities.


Please find the references mentioned during the episode:

Persona Spectrum: This is a more design-focused resource, but it includes Microsoft’s persona spectrum we talked about:

Podcasts: A few accessibility podcasts (one I mentioned, other I didn’t, but it has some great content)

• Beyond Barriers podcast— Hector Minto, Microsoft accessibility specialist
• The Digital Accessibility Podcast— not mentioned, but a good resource

Deque Systems: a digital accessibility testing tool.
This can be a significant first step in the two-step methodology approach.
They also have some information on how to get started with the EAA; you can sign up for the guide here:https://www.deque.com/european-accessibility-act-eaa-compliance/

AI webinar: AI and Accessibility The Good, the Bad and the Solutions YouTube channel.

GOV.UK Accessibility and assisted digital

GAAD: Global Accessibility Awareness Day 

WCAG: Web Content Accessibility Guidelines 

📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership

Launching in  November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.  📘 Get the book on Amazon: here 

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This Episode is about the role of the UX Research Manager it will cover the following topics:

Why Do We Need UX Research Managers?
Some Historical Evolution of UX Research in Organisation
Who has managed researchers over the years?
The need for UX research managers
The Key Difference: IC Researcher vs. UX Research Manager
What Does a UX Research Manager Actually Do?
How to Transition from UX Researcher to Manager
UX

Thank you for listening  🙏

UX360 Research Summit is happening again in person this 14-15 May 2025 in Berlin
As a listener of the UX Research Club, you get an exclusive 10% discount on your registration! Simply use the code UXRC10
eu.ux360summit.com

📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership

Launching in  November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.  📘 Get the book on Amazon: here 

Emmanuelle's LinkedIn

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This Episode is about applying for a UXR role and it will cover the following topics: 

• The importance of understanding the reason why you are applying for a new role
• What is the current market situation
• Disappointment is also part of the process
• The importance of asking yourself the right questions
• Where are you in your career,
• Having a plan is essential
• The general process of applying for a UXR role, as well as sharing some advice from my journey along the way

Thank you for listening  🙏

📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership

Launching in  November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.  📘 Get the book on Amazon: here 

Emmanuelle's LinkedIn

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This episode looked at analyzing the data, extracting the main findings, preparing the presentation and sharing it with your stakeholders.

Where do you start?
 
Going back to the raw data 
Create the Excel in which you will capture the analysis 
Create the themes 
Go back to the research objectives 
Extract the main findings 
Preparing the documentation (deck) 

Thank you for listening  🙏

📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership

Launching in  November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.  📘 Get the book on Amazon: here 

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In the last episode, we looked at how to prepare your research plan and what categories needed to be integrated into it, including the methods to be used.

Now that you have decided on the methods you want to use, which participants or respondents you want to take part in your research and without forgetting the objectives and research questions you want to get some answers you now need to start organizing and planning your data collection, collecting data
 
This episode covers: 
Analytics
Collecting qualitative data
Preparing a discussion guide
Participant recruitment
Running the sessions
Recording the data
Storing your data 
etc.
Thank you for listening  🙏

📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership

Launching in  November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.  📘 Get the book on Amazon: here 

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While doing a research project, it is important to follow a systematic process, such as preparing a research plan, identifying your participants/respondents, collecting the data, analysing them, extracting and interpreting your data to translate them into actionable insights, and communicating them to your stakeholders. 

 As there is so much to cover to conduct a research project, I will propose 3 episodes to cover all the steps. 

Planning
 
Before starting any research project, planning or preparation for any research project is essential.  I have seen so many organisations skipping this phase.

The planning phase is, in my opinion, one of the most important steps of any research project.

Could you imagine any medical, psychological, or social research without any plan or protocol? 
This episode will cover the research plan, starting by defining what a research plan is.   why we are doing it before starting any project? and what should be included in your research plan. 

Thank you for listening  🙏

📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership

Launching in  November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.  📘 Get the book on Amazon: here 

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You are about to launch a product or a new feature. You are still at an early stage of your product development, your product is live, and your analytics are irregular. You want to understand your users, understand the market, and test a new feature. You can have 100 reasons that will trigger your appetite for research.

So, now what?

This episode will take you through all the steps that you need to follow before making a research request. This episode is not about preparing a research plan; it is about taking you through what you need to do before you can ask a researcher in your org, commission an agency, or hire a contractor to do your research.

Thank you for listening  🙏

📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership

Launching in  November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.  📘 Get the book on Amazon: here 

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For today’s episode, we’re having a guest, a very experienced researcher.

Dr Nick Fine  LinkedIn is a user researcher, UX designer, genuine leader and public speaker. He has been in practice for over 12 years, 8 of which as a freelancer. 

He has led UX to work for a number of big brands including Coca-Cola, SAB Miller, Jaguar Land Rover, Bentley, Ernst & Young, Novartis, GlaxoSmithKline, GSK BT, Virgin Media, Camelot and both the Home and Cabinet Office etc. 

He specialises in behavioural design and is the founder of UX Psychology, an approach that leverages psychology knowledge, methods and principles in the commercial UX world.

Currently, Nick is a freelance lead user researcher at the Cabinet Office. In his spare time, Nick is writing a UX handbook, he is also a  keen drummer and scuba diver. 

Thank you Nick and thank you for listening 🙏

Feel free to ask me some questions for next week's episode -  UX Research Club FAQ form 

📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership

Launching in  November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.  📘 Get the book on Amazon: here 

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This episode is about the importance to look after the wellness of UX researchers.

- It will start with some numbers

- It will also cover why UX researchers are struggling and what are the reasons.

- It will also give you some tips on how you can best  support your UX researchers

- finally, it will provide some exercises to help you to cope with your struggle.


UX research uses scientific research methods (quantitative and qualitative) to understand and evaluate user behaviour, needs, and motivation when using a digital product.

Thank you for listening  🙏

References:
Self-care in User Research
Self-care for user researchers with Jane Reid and Janice Hannaway
Wellness at work
A 100-Year View of User Experience
the state of  User research report

📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership

Launching in  November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.  📘 Get the book on Amazon: here 

Emmanuelle's LinkedIn

If you want to support the UX Research club, you can write a review, share it with your network, give some stars or buy me a coffee  
Thank you for listening and supporting the UX Research Club 

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This episode is about the role of the UX researcher

- It will explain that UX research is not the same discipline as UX design.

- It will also cover the different tasks, skill sets and responsibilities of the UX researchers,

-It will also draw an account of the top 25 tasks, skill sets and responsibilities which are sometimes miss understood, by the stakeholders.

UX research uses scientific research methods (quantitative and qualitative) to understand and evaluate user behaviour, needs, and motivation when using a digital product.

Thank you for listening 🙏

📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership

Launching in  November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.  📘 Get the book on Amazon: here 

Emmanuelle's LinkedIn

If you want to support the UX Research club, you can write a review, share it with your network, give some stars or buy me a coffee  
Thank you for listening and supporting the UX Research Club 

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🎙️ Podcast Guest: Meltem Naz Kaso (Mel) from Career with Mel 

In Today's episode, I am delighted to have a conversation with Mel, a globally recognised UX career coach with many years of experience supporting professionals across nine countries. She’s known for her direct and empowering style, helping people gain clarity, confidence, and momentum during career pivots, burnout, and major transitions.

🧠 Topics discussed

• Why strong UX professionals can still feel blocked
• Why strategic roles often seem out of reach,
• How to make thoughtful career decisions in a market that isn’t particularly easy right now.
• Mel's New Podcast 

🔗 Links

Career with Mel website 

Mel's LinkedIn

Mel's Email: contact@careerwithmel.com

📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership

Launching in  November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.  📘 Get the book on Amazon: here 

Emmanuelle's LinkedIn

If you want to support the UX Research club, you can write a review, share it with your network, give some stars or buy me a coffee  
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This episode (part 2)  is dedicated to the critical topic: Participants in UX research.  

We will be covering the following: 

• The importance of Ethics (code of conduct, consent form,  etc.) 
• Doing UX research with  vulnerable people (children, elderly,  people with special needs) 
• Data confidentiality and  to which extent you can use the data 
• Incentives 
• Challenges (recruitment, no-show, budget etc.)
• Keeping the researcher safe 

if you have any questions you can send me an email or contact me via  LinkedIn
info@uxresearchclub.com or on LinkedIn

🎙Thank you for listening 🎙

📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership

Launching in  November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.  📘 Get the book on Amazon: here 

Emmanuelle's LinkedIn

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This episode ( part 1)  is dedicated to the critical topic: Participants in UX research.  

We will be covering the following: 

How do we define a participant? 
How do we identify them and where? 
How many participants do we need to get reliable and valid results while using quantitative and qualitative research methods? 
How and Where do we recruit them?

if you want to get access to sample screeners, please send me an email at: info@uxresearchclub.com

📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership

Launching in  November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.  📘 Get the book on Amazon: here 

Emmanuelle's LinkedIn

If you want to support the UX Research club, you can write a review, share it with your network, give some stars or buy me a coffee  
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This episode is dedicated to identifying which research method to use, when and why. 
User experience research is essential to the product development cycle. 

We use quantitative and qualitative research methods, which come from several disciplines. 
We evaluate the user journeys, the design, and the way how the users interact with the product. 

As mentioned in a previous episode, user experience research is far more than usability. 

📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership

Launching in  November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.  📘 Get the book on Amazon: here 

Emmanuelle's LinkedIn

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Today's episode will cover the benefits of User Experience Research. 

It will also explain: 

Why organizations don't really value our (UXR) work?
What UX research Return On Investment is?
How to record and calculate this Return On Investment achieved by doing a User Experience Research? 
All of those are supported by examples. 

📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership

Launching in  November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.  📘 Get the book on Amazon: here 

Emmanuelle's LinkedIn

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This episode is about the fact that User Experience research is far more than usability
 
This episode will start by defining what usability is, and highlight the importance of putting the user at the centre of product development.

It will also cover the different approaches that have allowed user experience research to become an incredible discipline that has become essential to all businesses and organizations.

UX research uses scientific research methods (quantitative and qualitative) to understand and evaluate user behaviour, needs, and motivation when using a digital product. 
 
 If you have any questions please feel free to send them to: info@uxresearchclub.com 

📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership

Launching in  November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.  📘 Get the book on Amazon: here 

Emmanuelle's LinkedIn

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Season 1 | Episode 1
This episode is about the origin of user experience research.

Where does it come from? What disciplines have influenced it?  and how UX research has evolved over several decades.

User experience research (UX research)  uses scientific research methods (qualitative and qualitative) to understand and assess user behaviour, needs and motivations when using products or digital services. 

If you have any questions please feel free to send them to: Info@uxresearchclub.com

My Book: Practical User Research
www.uxresearchclub.com
www.emmanuelle-savarit.com

📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership

Launching in  November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.  📘 Get the book on Amazon: here 

Emmanuelle's LinkedIn

If you want to support the UX Research club, you can write a review, share it with your network, give some stars or buy me a coffee  
Thank you for listening and supporting the UX Research Club 

Send us Fan Mail

📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership

Launching in  November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.  📘 Get the book on Amazon: here 

Emmanuelle's LinkedIn

If you want to support the UX Research club, you can write a review, share it with your network, give some stars or buy me a coffee  
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🎙️ Podcast Guest: Mujtaba Hameed

In Today's episode, I am delighted to have a conversation with Mujtaba, an anthropologist and innovation consultant with over 10 years of experience working across culture, technology, and strategy. He is a Project Director at Stripe Partners, where he has led strategic research for companies including Apple, Meta, Google, and Spotify.

A strong advocate for ethnography, Mujtaba has conducted in-person fieldwork worldwide, from Tokyo to Los Angeles. He is particularly interested in using AI to deepen human insight, rather than simply speeding up research.

🧠 Topics discussed

• The value of in-person research and field work 
• Using AI in research without the hype
• The changing culture of tech and its impact on UX researchers
• The future of research in an AI era 

🔗 Links

• Mujtaba’s newsletter
• Frames — Stripe Partners’ newsletter
• Advancing Research conference
• EPIC — the global ethnography community

📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership

Launching in  November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.  📘 Get the book on Amazon: here 

Emmanuelle's LinkedIn

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In this episode of the UX Research Club, Dr Emmanuelle Savarit introduces her new book, The UX Research Powerhouse: The Foundation of Strategic Leadership. She shares why she wrote this book, who it is designed to support, and how years of experience, patterns, and leadership lessons shaped the tools and frameworks inside it.

Emmanuelle reads a selected excerpt from the author's notes, offering listeners a first look into the themes of strategic influence, business alignment, and the evolution of UX Research beyond usability testing. She also reflects on the shift from practitioner to leader and on how researchers can strengthen their impact across organisations as they navigate digital and AI transformation.

If you’re a researcher, manager, or product leader seeking to elevate the role of UX Research in your organisation, this episode is a perfect starting point.

📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership

Launching in  November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.  📘 Get the book on Amazon: here 

Emmanuelle's LinkedIn

If you want to support the UX Research club, you can write a review, share it with your network, give some stars or buy me a coffee  
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In Today's episode, I am delighted to have a conversation with Linh Nguyen Slater.

Linh is a seasoned research leader with over 15 years of experience designing and testing cutting-edge products across industries, including financial services, healthcare, automotive, and consumer technology.

She’s passionate about leveraging customer insights to create meaningful, human-centred innovations and helping organisations design products that truly resonate with people.

Currently, Linh is the Head of Research at NatWest, where she leads the research division to enhance the digital experiences of Retail Banking customers.

Before that, she established the AI Research division at Jaguar Land Rover and led the Consumer Science team within Dyson’s Health and Beauty Innovation Labs.

Linh is widely recognised as a thought leader in human-centred design, and today she’s here to share insights from her journey as a UXR leader.

Linh LinkedIn 

📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership

Launching in  November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.  📘 Get the book on Amazon: here 

Emmanuelle's LinkedIn

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In this episode, Emmanuelle explores the shift from doing research to leading it,  what leadership in UXR really means (influence, vision, impact), how to move from reactive delivery to shaping strategy, and reflection questions to grow your influence.

📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership

Launching in  November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.  📘 Get the book on Amazon: here 

Emmanuelle's LinkedIn

If you want to support the UX Research club, you can write a review, share it with your network, give some stars or buy me a coffee  
Thank you for listening and supporting the UX Research Club 

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In Today's episode, I am delighted to have a conversation with Natasha den Dekker. 

Natasha is a Lead User Researcher working in the financial services industry, and today, we will be discussing data protection in user research. With extensive experience spanning the legal, healthcare, and public sectors, Natasha brings a rigorous and methodical approach to safeguarding customer data while driving meaningful insights. She also supports research democratization efforts, helping teams scale research responsibly and effectively.

This is a conversation with someone who truly knows how to embed data protection into research at scale. 

Natasha LinkedIn

📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership

Launching in  November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.  📘 Get the book on Amazon: here 

Emmanuelle's LinkedIn

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In today's episode, I am delighted to have a conversation with Dr Javier Bargas-Avila.

Dr. Javier Bargas-Avila is a UX Research Director with 20+ years of experience, passionate about building exceptional products and high-performing teams. He spent 14 years at Google leading UX research across Cloud, Ads, YouTube, and Play, after founding the HCI lab at the University of Basel.

In 2025, he co-founded Astrolabium with Nina Weber, also a former Googler, focusing on coaching and mentoring for UX professionals. They support clients through career transitions, leadership growth, and job search coaching, working with individuals from junior to VP level.

Javier is a very active member of the UX community, sharing valuable insights and his experience.

Javier is a dedicated mentor, published author (30+ articles), and international speaker (150+ talks). He teaches at the University of Basel and the University of Applied Sciences.

Javier's LinkedIn 

📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership

Launching in  November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.  📘 Get the book on Amazon: here 

Emmanuelle's LinkedIn

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In today's episode, I am delighted to have a conversation with Towsey

Kate Towsey is an independent strategic advisor, ResearchOps guru, and founder of the Cha Cha Club  a members' club for ResearchOps professionals. 

Kate has been at the forefront of ResearchOps for over a decade. The inventor of the widely used acronym PWDR (pau·duh) 
for “people who do research,” 

Kate also wrote some of the earliest blog posts about setting up research operations, founded the ResearchOps Community, and launched the #WhatisResearchOps movement, putting ResearchOps on the map.

Kate has delivered e-commerce, education, government, retail, and tech operations. 

She built and managed the Atlassian ResearchOps team, which is widely recognised as the benchmark for scaling research services and systems to hundreds of people and is the exemplar in the industry. She recently released her first book, Research That Scales: The Research Operations Handbook.

Kate's website
Kate's LinkedIn
Substack 

📖 The UX Research Powerhouse, Vol. 1 — The Foundation of UX Research Strategic Leadership

Launching in  November 2025, A playbook and manifesto for research leaders, with a 365-day leadership roadmap, tools to measure impact, and a bonus chapter on AI.  📘 Get the book on Amazon: here 

Emmanuelle's LinkedIn

If you want to support the UX Research club, you can write a review, share it with your network, give some stars or buy me a coffee  
Thank you for listening and supporting the UX Research Club