Untold - some of hospitality's incredible tales from around the globe. – Details, episodes & analysis

In this engaging episode, we sit down with Ted Tang, one of the most respected and visionary leaders in global hospitality. From an unexpected pivot at Cornell University to steering iconic brands like Sheraton, Westin, Wyndham, and The Leading Hotels of the World, Ted shares authentic stories, strategic insights, and inspiring leadership lessons gathered over decades.
Listeners will hear candid, behind-the-scenes accounts of navigating diverse hotel ownership models, leading in Asia-Pacific with a unique cultural edge, and transforming The Leading Hotels of the World into a true cooperative with a 95% retention rate. Ted reflects on the power of relationships, the evolving definition of luxury, and why culture drives service excellence.
Full of warmth, humor, and memorable anecdotes—like the legendary New York Peking Duck Dinner—this episode offers a rare, global perspective on hospitality’s past, present, and future.