Welcome to Transforming Insight, the podcast for anyone who has the ambition to transform their Insight team and create an Insight-driven organisation. Your host is James Wycherley, chief executive of the Insight Management Academy, and the author of Transforming Insight: the 42 secrets of successful corporate Insight teams.
In the Transforming Insight podcast, we not only explore all 42 secrets outlined in the Transforming Insight book, but we also talk to senior corporate Insight leaders, delve into books that have inspired us, and discuss new best practice research carried out with the IMA’s corporate members.
You won’t want to miss this! So hit subscribe!
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One year on, Ruth returns to take stock of where things stand through the “Working Well Together Charter” - a practical framework built around six core principles designed to make client-agency relationships more intentional, more respectful, and ultimately more productive. Those principles cover everything from respecting agency time and the right to disconnect, to committing to open communication and treating agency partners as genuine members of the team.
As Ruth is quick to acknowledge, none of this is rocket science. The challenge has never been knowing what good looks like; it's consistently living up to it under the pressures of real working life. That honest tension is what makes this conversation so valuable.
We dig into findings from recent research with Aura members and agency partners that paint an encouraging picture. When the principles are genuinely applied, the results are tangible: more innovative proposals, deeper insights, better value, and stronger working relationships on both sides.
There's a broader theme here, too, one that will resonate with any Insight professional looking to raise their team's profile. The most impactful Insight teams aren't just managing projects; they're building the kind of trusted partnership that makes better thinking possible. That’s one of the 9P’s in James Wycherley’s Insight Leader’s Playbook and an important aspect for any Insight professional who is working to become an Insight activist in their organisation.
If you run a client-side Insight team or a market research agency, please visit the Aura website here to explore the Working Well Together Charter and think about how its principles might apply to your client-agency relationships.
Please listen to find out more!
Topics Discussed
Six Principles of the Charter (2.42)
Preferred Client Status and Agency Relationships (09.08)
Navigating Budget Transparency (13.07)
Training Needs for Insight Professionals (18.41)
How to Learn More About the Charter (25.31)
This is episode 91 of the Transforming Insight podcast.
If you have the ambition to transform your Insight team and the role it plays in your organisation, please tune in to future episodes. Not only will we explore the 42 secrets of successful corporate Insight teams as outlined in the Transforming Insight book, and the 9Ps of The Insight Leader’s Playbook, we will also talk to senior corporate Insight leaders, delve into books that have inspired us, and discuss new best practice research carried out with the IMA’s corporate members.
You won’t want to miss this! So please subscribe - and thank you for listening.
About James Wycherley
James Wycherley was Director of Customer Insight and Analytics at Barclays Bank from 2005 to 2015 when he became Chief Executive of the Insight Management Academy (IMA).
He published his first book, Transforming Insight, in 2020, and his second, The Insight Leader’s Playbook, in 2025, and he hosts the Insight forums and the Transforming Insight podcast.
An entertaining keynote speaker, he has presented over 60 times at Quirk’s events, a global record, and has provided thought leadership in the UK, USA, Europe, Canada, Australia, India and the Middle East.
The Insight Management Academy is the world’s leading authority on transforming corporate Insight teams, and its vision is to inspire and support every Insight leader to transform the impact of Insight in their organisation.
Resources:
If you would like more information on any of the ideas discussed in this episode of the Transforming Insight podcast, please visit www.insight-management.org
Disclaimer
The Transforming Insight podcast is published by the Insight Management Academy and produced by Zorbiant.
Episode 90: Transforming Insight at Admiral
Season 13 · Episode 90
Thursday, May 7, 2026 • Duration 34:42
With over 15 years of experience spanning Insight, research, market intelligence, and voice of the customer, Jo arrives at Admiral fresh from a significant tenure at TalkTalk, where she helped build something that every Insight leader will recognise as the holy grail: a value log that quantified the real monetary impact of Insight on the business. It's the kind of initiative that doesn't just demonstrate worth; it changes the conversation entirely.
Jo talks candidly about what she's learned from that experience and how it's shaped the Insight Leaders Playbook she's brought with her to Admiral, a practical framework for setting vision, building momentum, and embedding Insight where it matters most. Her approach is deliberate and structured, but what comes through just as strongly is her belief in the power of relationships. Stakeholder trust, she argues, isn't a nice-to-have; it's the foundation on which everything else is built.
This is an episode full of honest, grounded advice for anyone stepping into a new Insight leadership role or looking to reposition an existing team. Jo's energy and clarity of purpose are infectious, and her journey at Admiral is only just beginning.
Please listen to find out more!
Topics Discussed
Establishing a Value Log for Insight (3.58)
Insight Leaders Playbook: Planning for Success(12.20)
Prioritising Transformation Areas at Admiral (16.25)
Embedding Insight into Business Processes (22.10)
Advice for New Insight Leaders (26.47)
This is episode 90 of the Transforming Insight podcast.
If you have the ambition to transform your Insight team and the role it plays in your organisation, please tune in to future episodes. Not only will we explore the 42 secrets of successful corporate Insight teams as outlined in the Transforming Insight book, and the 9Ps of The Insight Leader’s Playbook, we will also talk to senior corporate Insight leaders, delve into books that have inspired us, and discuss new best practice research carried out with the IMA’s corporate members.
Episode 89: Start with your organisation
Season 13 · Episode 89
Thursday, April 23, 2026 • Duration 29:49
Laura shares the core principles that have guided her approach throughout her career:
Understanding the unique context and needs of each organisation before reaching for new data;
Tapping into the wealth of knowledge that already exists within a business;
Always, always stepping into the shoes of the consumer
Get to know your stakeholders
These might sound like fundamentals, but as Laura makes clear, they're the principles most easily lost under the pressure of deadlines and data.
We also talk about AI, where Laura has a balanced view: she believes it opens up exciting possibilities for speed and efficiency, but she's clear-eyed about the risk of leaning too heavily on technology at the expense of the distinctly human skills – the sense-making, strategic thinking and storytelling that defines truly impactful Insight work.
There's also a thread running through this episode about agility: what large organisations can learn from the entrepreneurial mindset, and why adaptability may be the most underrated skill in the Insight professional's toolkit.
Please listen to find out more!
Topics Discussed
The Shift from Researchers to Insight Activists (2.34)
Stakeholder Expectations and Misunderstandings(6.45)
Competence Issues in Forming Opinions (10.46)
The Shift in Skillset: From Technical to Business Understanding (16.03)
The Value of Structured Tools in Insight Work (18.12)
Encouraging Conversations and Safe Spaces for Opinions (22.49)
This is episode 89 of the Transforming Insight podcast.
If you have the ambition to transform your Insight team and the role it plays in your organisation, please tune in to future episodes. Not only will we explore the 42 secrets of successful corporate Insight teams as outlined in the Transforming Insight book, and the 9Ps of The Insight Leader’s Playbook, we will also talk to senior corporate Insight leaders, delve into books that have inspired us, and discuss new best practice research carried out with the IMA’s corporate members.
Episode 88: From Analysts to Activists - The Importance of Forming Opinions
Season 12 · Episode 88
Thursday, April 9, 2026 • Duration 27:54
Together, they explore the barriers that prevent Insight professionals from sharing their opinions; barriers that emerge regularly at the IMA's Insight forums. Lack of confidence, misaligned stakeholder expectations, gaps in training, and a preference for staying in a purely technical role all play a part. And left unaddressed, they quietly limit the impact Insight teams can have.
But this episode isn't just a diagnosis - it's a call to action. Jane shares practical frameworks, including the SQUAB and HERO processes, designed to help professionals develop well-grounded opinions rooted in evidence and business understanding. The conversation also tackles how Insight leaders can set the tone, creating environments where opinion formation is not just permitted but expected and celebrated.
This is an episode about stepping into a bigger role, moving from researcher to consultant, from analyst to activist. Because the organisations that benefit most from Insight aren't the ones that simply receive data. They're the ones where Insight professionals feel empowered to say: here's what I think, and here's why it matters.
Please listen to find out more!
Topics Discussed
The Shift from Researchers to Insight Activists (2.34)
Stakeholder Expectations and Misunderstandings(6.45)
Competence Issues in Forming Opinions (10.46)
The Shift in Skillset: From Technical to Business Understanding (16.03)
The Value of Structured Tools in Insight Work (18.12)
Encouraging Conversations and Safe Spaces for Opinions (22.49)
This is episode 88 of the Transforming Insight podcast.
If you have the ambition to transform your Insight team and the role it plays in your organisation, please tune in to future episodes. Not only will we explore the 42 secrets of successful corporate Insight teams as outlined in the Transforming Insight book, and the 9Ps of The Insight Leader’s Playbook, we will also talk to senior corporate Insight leaders, delve into books that have inspired us, and discuss new best practice research carried out with the IMA’s corporate members.
Episode 87: Transforming Insight at eBay
Season 12 · Episode 87
Thursday, March 19, 2026 • Duration 33:49
Thomas walks us through the vision that has guided his team's development — anchored in three powerful questions: Where do we play? How do we win? And how do we keep winning? It's a deceptively simple framework that has proven robust enough to carry the team through seismic shifts, from the pandemic to the age of AI.
What stands out about Thomas is the clarity and ambition of his thinking. Rather than waiting for the business to come to him with questions, he champions a proactive approach — one where Insight shapes strategy, not just supports it. It's a mindset that will feel both challenging and galvanising for Insight professionals at any stage of their career.
We also dig into eBay's relationship with AI, including a fascinating 30-day AI challenge that brought the whole team on the journey together. For Thomas, AI isn't simply a tool for doing things faster — it's a creative partner that can unlock new ways of thinking and working.
This is a rich, forward-looking conversation full of practical wisdom for anyone who wants to build Insight functions that genuinely drive competitive advantage.
Please listen to find out more!
Topics Discussed
Growth of the Insight Team over the Years (2.26)
The Three Fundamental Questions for Businesses(4.42)
The Shift from Function to Capability in Insights (10.17)
Embracing AI: The 30 Day Challenge (13.10)
The Role of Insight Leaders in Shaping Questions (21.42)
Creating the Future You Want to Be Part of (24.55)
This is episode 87 of the Transforming Insight podcast.
If you have the ambition to transform your Insight team and the role it plays in your organisation, please tune in to future episodes. Not only will we explore the 42 secrets of successful corporate Insight teams as outlined in the Transforming Insight book, and the 9Ps of The Insight Leader’s Playbook, we will also talk to senior corporate Insight leaders, delve into books that have inspired us, and discuss new best practice research carried out with the IMA’s corporate members.
Episode 86: Transforming Insight at Sage
Season 12 · Episode 86
Thursday, February 26, 2026 • Duration 37:01
Eddie takes us through how his team at Sage has shifted from traditional research cycles to a more agile, consultative model, one that keeps pace with rapid technological, political, and economic change. It's a mindset shift that will resonate with any Insight leader feeling the pressure to do more, faster, and with greater impact.
We explore how AI and digital tools are transforming the Insight function in practice, with Eddie sharing real use cases from Sage, including knowledge management, conversational Insight agents, and synthetic data. He makes a compelling case for why synthetic data, when used alongside traditional methods, deserves a seat at the table and why a willingness to experiment is now a core professional competency.
The conversation also looks ahead to the skills Insight teams will need to thrive: engineering, facilitation, and the ability to guide stakeholders through complexity rather than simply delivering findings. Yet for all the change on the horizon, Eddie reminds us that the fundamentals — curiosity, communication, and making sense of the complex — remain as valuable as ever.
Whether you're an Insight leader navigating transformation or a researcher looking to grow your impact, this is an episode full of practical inspiration.
Please listen to find out more!
Topics Discussed
The Untraditional Nature of Insight at Sage (2.46)
The Importance of Personal Impact in Insight(6.23)
The Fourth Era of Insight: Agentic Insight (10.40)
Curating Insight for Stakeholders (20.19)
Exploring Synthetic Data in Insight (25.22)
The Future of Insight Operating Models (31.04)
This is episode 86 of the Transforming Insight podcast.
If you have the ambition to transform your Insight team and the role it plays in your organisation, please tune in to future episodes. Not only will we explore the 42 secrets of successful corporate Insight teams as outlined in the Transforming Insight book, and the 9Ps of The Insight Leader’s Playbook, we will also talk to senior corporate Insight leaders, delve into books that have inspired us, and discuss new best practice research carried out with the IMA’s corporate members.
Episode 85: Increasing our personal impact
Season 12 · Episode 85
Thursday, February 12, 2026 • Duration 27:00
Personal impact isn’t just a quality for Insight leaders to focus on; it’s something we should all consider if we want to thrive and survive in a fast-moving, rapidly changing corporate environment.
And it’s a critical thing for us to consider when the world of Insight as we have got used to thinking about it is unlikely to last long in its present form. Wherever you are on the AI-adoption curve, many of the skills and attributes that have given us opportunities and promotions in the past will mean less in the future.
It will be all about the extent to which we can help our organisations make sense of data, apply learnings to business problems, build scenarios about future markets, and influence decision-makers to adopt the evidence-based opinions we have formed that will determine our success. And we can’t do any of these unless we have developed a personal brand that helps us get invited into the room, and once in it, demonstrate sufficient personal presence that we are invited back
So how can we increase our personal impact?
Please listen to find out more!
Topics Discussed
The solutions suggested so far for those who want to shape the future of Insight (3.04)
The need to increase our personal impact (6.26)
Being invited to the table and then earning our right to stay (8.50)
But we’re not natural self-publicists! (11.26)
Revealing our personal brand values (13.13)
James’s knowledge set at Barclays (15.50)
Hacks we can develop (19.48)
This is episode 85 of the Transforming Insight podcast.
If you have the ambition to transform your Insight team and the role it plays in your organisation, please tune in to future episodes. Not only will we explore the secrets of successful corporate Insight teams and their leaders, as outlined in James Wycherley’s books, Transforming Insight and The Insight Leader’s Playbook, we will also talk to senior corporate Insight leaders, delve into books that have inspired us, and discuss new best practice research carried out with the IMA’s corporate members.
Episode 84: What’s Insight’s role in modern marketing?
Season 12 · Episode 84
Thursday, January 29, 2026 • Duration 30:09
Ria's transition from traditional Insight roles into marketing and digital positions demonstrates how embracing broader responsibilities can amplify an Insight professional's influence and impact.
She highlights how marketing budgets face intense scrutiny, requiring Insight professionals to demonstrate tangible commercial value using language that resonates with senior leadership rather than traditional research terminology. This shift demands that Insight teams reframe their work to clearly articulate business impact and ROI.
James and Rhea also talk about AI's transformative effect on the Insight profession, with Rhea urging professionals to adapt and embrace these technologies rather than ever resist them. In her view, while AI enhances productivity and efficiency, it cannot replace the critical thinking, relationship-building, and strategic interpretation that human insight professionals provide. It’s a message that serves as a call-to-action for Insight professionals to redefine their roles, demonstrate clear commercial value, and remain relevant in an evolving landscape where traditional research functions are need to evolve.
Please listen to find out more!
Topics Discussed
Philosophy of Insight and team impact (2.02)
The changing nature of Insight roles(5.13)
Current role at Moonpig Gift Experiences (8.23)
Challenges of budgeting for Insight (12.37)
Language and framing in Insight communication (15.42)
The future of Insight in organisations(19.30)
This is episode 84 of the Transforming Insight podcast.
If you have the ambition to transform your Insight team and the role it plays in your organisation, please tune in to future episodes. Not only will we explore the secrets of successful corporate Insight teams and their leaders, as outlined in James Wycherley’s books, Transforming Insight and The Insight Leader’s Playbook, we will also talk to senior corporate Insight leaders, delve into books that have inspired us, and discuss new best practice research carried out with the IMA’s corporate members.
Episode 83: Leading insight in 2026
Season 12 · Episode 83
Thursday, January 15, 2026 • Duration 25:44
How are you feeling about the environment within which your Insight team will work this year? Do you work in a market sector that is thriving? Is your company growing its share of that market? And is the Insight team recognised as a key contributor to your organisation’s growth?
Or do you see challenges all around you – challenges for your market, your company and your Insight team? Are you expecting restructures, budget restrictions or headcount reductions?
Whether you feel optimistic, pessimistic, or somewhere in the middle, we can only manage the things we can manage, and having a written plan drastically improves our chances of making intentional, well-considered decisions.
In my 2025 book, The Insight Leader’s Playbook, I suggested a 9P framework for anyone who wanted to become a more transformational Insight leader and help their team, their colleagues and their organisation to succeed.
But we can’t all focus on all 9Ps at the same time, so which will you prioritise in the first few months of 2026? And which do I think that none of us should ignore?
Please listen to find out more!
Topics Discussed
As the sun rises on 2026, do you see opportunities or challenges? (2.05)
How transformational are you feeling? (6.00)
A recap on the 9Ps of the Insight Leader’s Playbook (7.49)
Which aspects of Insight leadership are essential now for you? (12.12)
How can we all lead Insight with a clear purpose? (13.43)
You are not alone! We have so much to learn from each other (19.40)
This is episode 83 of the Transforming Insight podcast.
If you have the ambition to transform your Insight team and the role it plays in your organisation, please tune in to future episodes. Not only will we explore the 42 secrets of successful corporate Insight teams as outlined in the Transforming Insight book, and the 9Ps of The Insight Leader’s Playbook, we will also talk to senior corporate Insight leaders, delve into books that have inspired us, and discuss new best practice research carried out with the IMA’s corporate members.
Episode 82: Christmas roundtable
Season 11 · Episode 82
Thursday, December 11, 2025 • Duration 30:33
Lisa and Emma share their experiences from the IMA’s recent Insight forums, highlighting the positive atmosphere and the encouraging conversations around the role of Insight in driving organisational change. They address the initial concerns surrounding the term "activist" and how, upon deeper understanding, it resonated positively with attendees.
We also explore the current state of the Insight industry, acknowledging the opportunities and challenges posed by technological advancements, particularly AI. That’s the backdrop against which we Insight activists will need to reframe our mindset and play our new roles.
As we look ahead to the new year, James encourages listeners to reflect on their Insight teams and their capability and consider how they can enhance their value to their organisations. We discuss upcoming Insight forums in January and February, focusing on Insight leaders’ priorities for managing and transforming their teams, and Insight professionals’ priorities for self-development.
And we say thank you! Thank you to all our listeners for tuning in throughout Season 11 and hope you will join us again in early 2026 for the upcoming Season 12. We wish everyone a happy holiday season and encourage you all to embrace the opportunities for Insight growth and transformation in the year ahead.
Please listen to find out more!
Topics Discussed
The Insight professionals pyramid (01.56)
The importance of activism in Insight (5.05)
Knowledge stewardship in the age of AI (12.03)
Valuing Insights and commercial impact (17.23)
January and February forum themes (25.39)
This is episode 82 of the Transforming Insight podcast.
If you have the ambition to transform your Insight team and the role it plays in your organisation, please tune in to future episodes. We will explore the 42 secrets of successful corporate Insight teams; and the need for Insight leaders to write their own playbooks; we will also talk to senior corporate Insight leaders, delve into books that have inspired us, and discuss new best practice research carried out with the IMA’s corporate members.
You won’t want to miss this! So please subscribe - and thank you for listening.
About James Wycherley, the author of Transforming Insight
James Wycherley was Director of Customer Insight and Analytics at Barclays Bank from 2005 to 2015 when he became Chief Executive of the Insight Management Academy (IMA).
He published his first book, Transforming Insight, in 2020, and his second, The Insight Leader’s Playbook, in 2025, and he hosts the Insight forums and the Transforming Insight podcast.
An entertaining keynote speaker, he has presented over 50 times at Quirk’s events, a global record, and has provided thought leadership in the UK, USA, Europe, Canada, Australia, India and the Middle East.
The Insight Management Academy is the world’s leading authority on transforming corporate Insight teams, and its vision is to inspire and support every Insight leader to transform the impact of Insight in their organisation.
Resources:
If you would like more information on any of the ideas discussed in this episode of the Transforming Insight podcast, please visit www.insight-management.org
Disclaimer
The Transforming Insight podcast is published by the Insight Management Academy and produced by Zorbiant.
You won’t want to miss this! So please subscribe - and thank you for listening.
About James Wycherley, the author of Transforming Insight
James Wycherley was Director of Customer Insight and Analytics at Barclays Bank from 2005 to 2015 when he became Chief Executive of the Insight Management Academy (IMA).
He published his first book, Transforming Insight, in 2020, and his second, The Insight Leader’s Playbook, in 2025, and he hosts the Insight forums and the Transforming Insight podcast.
An entertaining keynote speaker, he has presented over 50 times at Quirk’s events, a global record, and has provided thought leadership in the UK, USA, Europe, Canada, Australia, India and the Middle East.
The Insight Management Academy is the world’s leading authority on transforming corporate Insight teams, and its vision is to inspire and support every Insight leader to transform the impact of Insight in their organisation.
Resources:
If you would like more information on any of the ideas discussed in this episode of the Transforming Insight podcast, please visit www.insight-management.org
Disclaimer
The Transforming Insight podcast is published by the Insight Management Academy and produced by Zorbiant.
You won’t want to miss this! So please subscribe - and thank you for listening.
About James Wycherley, the author of Transforming Insight
James Wycherley was Director of Customer Insight and Analytics at Barclays Bank from 2005 to 2015 when he became Chief Executive of the Insight Management Academy (IMA).
He published his first book, Transforming Insight, in 2020, and his second, The Insight Leader’s Playbook, in 2025, and he hosts the Insight forums and the Transforming Insight podcast.
An entertaining keynote speaker, he has presented over 50 times at Quirk’s events, a global record, and has provided thought leadership in the UK, USA, Europe, Canada, Australia, India and the Middle East.
The Insight Management Academy is the world’s leading authority on transforming corporate Insight teams, and its vision is to inspire and support every Insight leader to transform the impact of Insight in their organisation.
Resources:
If you would like more information on any of the ideas discussed in this episode of the Transforming Insight podcast, please visit www.insight-management.org
Disclaimer
The Transforming Insight podcast is published by the Insight Management Academy and produced by Zorbiant.
About James Wycherley, the author of Transforming Insight
James Wycherley was Director of Customer Insight and Analytics at Barclays Bank from 2005 to 2015 when he became Chief Executive of the Insight Management Academy (IMA).
He published his first book, Transforming Insight, in 2020, and his second, The Insight Leader’s Playbook, in 2025, and he hosts the Insight forums and the Transforming Insight podcast.
An entertaining keynote speaker, he has presented over 50 times at Quirk’s events, a global record, and has provided thought leadership in the UK, USA, Europe, Canada, Australia, India and the Middle East.
The Insight Management Academy is the world’s leading authority on transforming corporate Insight teams, and its vision is to inspire and support every Insight leader to transform the impact of Insight in their organisation.
Resources:
If you would like more information on any of the ideas discussed in this episode of the Transforming Insight podcast, please visit www.insight-management.org
Disclaimer
The Transforming Insight podcast is published by the Insight Management Academy and produced by Zorbiant.
About James Wycherley, the author of Transforming Insight
James Wycherley was Director of Customer Insight and Analytics at Barclays Bank from 2005 to 2015 when he became Chief Executive of the Insight Management Academy (IMA).
He published his first book, Transforming Insight, in 2020, and his second, The Insight Leader’s Playbook, in 2025, and he hosts the Insight forums and the Transforming Insight podcast.
An entertaining keynote speaker, he has presented over 50 times at Quirk’s events, a global record, and has provided thought leadership in the UK, USA, Europe, Canada, Australia, India and the Middle East.
The Insight Management Academy is the world’s leading authority on transforming corporate Insight teams, and its vision is to inspire and support every Insight leader to transform the impact of Insight in their organisation.
Resources:
If you would like more information on any of the ideas discussed in this episode of the Transforming Insight podcast, please visit www.insight-management.org
Disclaimer
The Transforming Insight podcast is published by the Insight Management Academy and produced by Zorbiant.
You won’t want to miss this! So please subscribe - and thank you for listening.
About James Wycherley, the author of Transforming Insight
James Wycherley was Director of Customer Insight and Analytics at Barclays Bank from 2005 to 2015 when he became Chief Executive of the Insight Management Academy (IMA).
He published his first book, Transforming Insight, in 2020, and his second, The Insight Leader’s Playbook, in 2025, and he hosts the Insight forums and the Transforming Insight podcast.
An entertaining keynote speaker, he has presented over 50 times at Quirk’s events, a global record, and has provided thought leadership in the UK, USA, Europe, Canada, Australia, India and the Middle East.
The Insight Management Academy is the world’s leading authority on transforming corporate Insight teams, and its vision is to inspire and support every Insight leader to transform the impact of Insight in their organisation.
Resources:
If you would like more information on any of the ideas discussed in this episode of the Transforming Insight podcast, please visit www.insight-management.org
Disclaimer
The Transforming Insight podcast is published by the Insight Management Academy and produced by Zorbiant.
You won’t want to miss this! So please subscribe - and thank you for listening.
About James Wycherley, the author of Transforming Insight
James Wycherley was Director of Customer Insight and Analytics at Barclays Bank from 2005 to 2015 when he became Chief Executive of the Insight Management Academy (IMA).
He published his first book, Transforming Insight, in 2020, and his second, The Insight Leader’s Playbook, in 2025, and he hosts the Insight forums and the Transforming Insight podcast.
An entertaining keynote speaker, he has presented over 50 times at Quirk’s events, a global record, and has provided thought leadership in the UK, USA, Europe, Canada, Australia, India and the Middle East.
The Insight Management Academy is the world’s leading authority on transforming corporate Insight teams, and its vision is to inspire and support every Insight leader to transform the impact of Insight in their organisation.
Resources:
If you would like more information on any of the ideas discussed in this episode of the Transforming Insight podcast, please visit www.insight-management.org
Disclaimer
The Transforming Insight podcast is published by the Insight Management Academy and produced by Zorbiant.
You won’t want to miss this! So please subscribe - and thank you for listening.
About James Wycherley, the author of Transforming Insight
James Wycherley was Director of Customer Insight and Analytics at Barclays Bank from 2005 to 2015 when he became Chief Executive of the Insight Management Academy (IMA).
He published his first book, Transforming Insight, in 2020, and his second, The Insight Leader’s Playbook, in 2025, and he hosts the Insight forums and the Transforming Insight podcast.
An entertaining keynote speaker, he has presented over 50 times at Quirk’s events, a global record, and has provided thought leadership in the UK, USA, Europe, Canada, Australia, India and the Middle East.
The Insight Management Academy is the world’s leading authority on transforming corporate Insight teams, and its vision is to inspire and support every Insight leader to transform the impact of Insight in their organisation.
Resources:
If you would like more information on any of the ideas discussed in this episode of the Transforming Insight podcast, please visit www.insight-management.org
Disclaimer
The Transforming Insight podcast is published by the Insight Management Academy and produced by Zorbiant.
All rights reserved.
You won’t want to miss this! So please subscribe - and thank you for listening.
About James Wycherley, the author of Transforming Insight
James Wycherley was Director of Customer Insight and Analytics at Barclays Bank from 2005 to 2015 when he became Chief Executive of the Insight Management Academy (IMA).
He published his first book, Transforming Insight, in 2020, and his second, The Insight Leader’s Playbook, in 2025, and he hosts the Insight forums and the Transforming Insight podcast.
An entertaining keynote speaker, he has presented over 50 times at Quirk’s events, a global record, and has provided thought leadership in the UK, USA, Europe, Canada, Australia, India and the Middle East.
The Insight Management Academy is the world’s leading authority on transforming corporate Insight teams, and its vision is to inspire and support every Insight leader to transform the impact of Insight in their organisation.
Resources:
If you would like more information on any of the ideas discussed in this episode of the Transforming Insight podcast, please visit www.insight-management.org
Disclaimer
The Transforming Insight podcast is published by the Insight Management Academy and produced by Zorbiant.
