Transformation Professionals – Details, episodes & analysis

The onus of reaping benefits from technological investments squarely falls on the business itself; merely implementing technology is not enough to guarantee success. At the very least, comprehensive training and robust support are essential to ensure users can effectively utilise new digital tools.

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🎙 Part of the Digital Transformation Broadcast Network (DTBN)

Business transformation is highly dependent on building a coalition and empowering people to act in the right way to help achieve the vision. So leaders need to focus on shaping that environment and encouraging effective communication, engagement and collaboration.

🏛 Join the FREE Enterprise Transformation & AI Hub → cxotransform.com/p/hub

🔍 Follow Rob Llewellyn on LinkedIn → in/robllewellyn

🎥 Watch Rob’s enterprise transformation videos → youtube.com/@cxofm

🎙 Part of the Digital Transformation Broadcast Network (DTBN)

In today’s fast-paced, and intricate business environment, change, is an ever-present factor.  For global giants and top-tier companies, grasping and manoeuvring through this constantly changing environment is more than just an objective. It's essential for their continued existence.

🏛 Join the FREE Enterprise Transformation & AI Hub → cxotransform.com/p/hub

🔍 Follow Rob Llewellyn on LinkedIn → in/robllewellyn

🎥 Watch Rob’s enterprise transformation videos → youtube.com/@cxofm

🎙 Part of the Digital Transformation Broadcast Network (DTBN)

While the digitisation of marketing, operations and the workforce is good and necessary, these alone won’t protect a company from disruption.

Every year we’re seeing new innovative business models trigger the slow death of traditional models, that once enabled many companies to become very successful.

But if companies simply hang on to what worked well in the past, as their old business models become obsolete, so will the companies themselves, if they don’t develop new business models that are fit for the digital economy.

🏛 Join the FREE Enterprise Transformation & AI Hub → cxotransform.com/p/hub

🔍 Follow Rob Llewellyn on LinkedIn → in/robllewellyn

🎥 Watch Rob’s enterprise transformation videos → youtube.com/@cxofm

🎙 Part of the Digital Transformation Broadcast Network (DTBN)

The view of transformation and change can often be one-sided as it takes on the language of the originator and doesn't translate well to those who don't understand that language. This means that a breakdown in communication can happen very quickly. Andrew Ward elaborates on ‘The Layers of Change’, which is a way to model a change so we can all understand it, whether you're from a UX, CX, architectural or business discipline.

🏛 Join the FREE Enterprise Transformation & AI Hub → cxotransform.com/p/hub

🔍 Follow Rob Llewellyn on LinkedIn → in/robllewellyn

🎥 Watch Rob’s enterprise transformation videos → youtube.com/@cxofm

🎙 Part of the Digital Transformation Broadcast Network (DTBN)

While offensive strategy in the digital economy is focused on achieving competitive advantage, defensive strategy is focused on fending off attacks from competitors.

Defensive responses attempt to neutralise events that may harm the organisation, and reduce the likelihood of any negative impact. 

 This means using your competitive advantage to keep competitors at bay. After all, it’s important to protect your share of the market in order to safeguard your future.

🏛 Join the FREE Enterprise Transformation & AI Hub → cxotransform.com/p/hub

🔍 Follow Rob Llewellyn on LinkedIn → in/robllewellyn

🎥 Watch Rob’s enterprise transformation videos → youtube.com/@cxofm

🎙 Part of the Digital Transformation Broadcast Network (DTBN)

There’s never been a need for organisational change management and a focus on the people side of change more than today, but a lot of organisations still struggle with it. Karen Ferris is the author of several books about Organisational Change Management and she helps organisations thrive in the face of volatile, uncertain, complex and ambiguous change, providing new tools and approaches for a new age in organisational change management. Effectively, breaking the mould!

🏛 Join the FREE Enterprise Transformation & AI Hub → cxotransform.com/p/hub

🔍 Follow Rob Llewellyn on LinkedIn → in/robllewellyn

🎥 Watch Rob’s enterprise transformation videos → youtube.com/@cxofm

🎙 Part of the Digital Transformation Broadcast Network (DTBN)

In the past most people had no choice but to serve the owners of companies, and even these days, that's what most people do.

 But what I want more people to recognise is that you don't need another company to take advantage of the digital economy.

 As you know, big companies have lost the monopoly they once had on taking commercial advantage of technology. Because technology is now democratised.

 It's easier than ever for people with some entrepreneurial spirit to generate more digital income from the knowledge and expertise they have, than most employers will pay them.

🏛 Join the FREE Enterprise Transformation & AI Hub → cxotransform.com/p/hub

🔍 Follow Rob Llewellyn on LinkedIn → in/robllewellyn

🎥 Watch Rob’s enterprise transformation videos → youtube.com/@cxofm

🎙 Part of the Digital Transformation Broadcast Network (DTBN)

Changing business outcomes requires people processes to change. The problem for many organisations is that they think new technology will do that, which is one reason why change and transformation initiatives have been failing for decades. 

Max Blumberg - a visiting Professor at Leeds University Business School - explains why you’d better get input from people on what changes would be acceptable and what changes would be best. Otherwise no one will use the changed process, for which you might have paid a consulting firm a small fortune to conjure up!

🏛 Join the FREE Enterprise Transformation & AI Hub → cxotransform.com/p/hub

🔍 Follow Rob Llewellyn on LinkedIn → in/robllewellyn

🎥 Watch Rob’s enterprise transformation videos → youtube.com/@cxofm

🎙 Part of the Digital Transformation Broadcast Network (DTBN)

Most organisations today don't need to be convinced of the need to transform, but they do struggle with how to do it. The harsh reality is that despite the best of intentions, and billions spent in pursuit of successful transformation outcomes, the vast majority of programmes fizzle out, falling well short of what was anticipated. 

In this episode, Professor Michael Wade - author of the books ‘Orchestrating Transformation’ and ‘Digital Vortex’ - unpacks the transformation challenge with a particular focus on responding to digital economy threats and opportunities.

🏛 Join the FREE Enterprise Transformation & AI Hub → cxotransform.com/p/hub

🔍 Follow Rob Llewellyn on LinkedIn → in/robllewellyn

🎥 Watch Rob’s enterprise transformation videos → youtube.com/@cxofm

🎙 Part of the Digital Transformation Broadcast Network (DTBN)