🌟 Transform Gov Podcast: Louise Jevens - A Tech Trailblazer in Ireland’s Public Sector 🌟
Louise Jevens joined the civil service straight out of school, thinking she’d just “see if she liked it.” Thirty years later, she's a celebrated tech leader in the Irish public sector, making impactful contributions through digital transformation.
🎙️ Episode Highlights:
- Prime Minister FOMO: The press office incident when the Irish Taoiseach's Blackberry caused FOMO with the UK Prime Minister Tony Blair.
- Acing the Start: Louise aced an internal competition to train as a computer analyst early in her career, setting the stage for her journey as a tech leader.
- Public Service Passion: She emphasizes the unique satisfaction of working in the public sector, witnessing firsthand the benefits her projects bring to citizens. It’s a team environment that integrates with the private sector, making it dynamic and fulfilling.
- Early Tech Adoption: Her journey began at Social Protection, where she experienced the integration of silo schemes into a single customer view. This forward-thinking approach was essential for disseminating and collecting billions of euros.
- Customer-Centric Mindset: Louise discusses the shift from automating existing processes to focusing on customer needs, sharing data to make better policy and service decisions.
- Strategic CIO Role: She highlights the strategic role of CIOs in policy formulation through data analysis, now having a seat at management boards.
- PULSE Implementation: At An Garda Síochána, Louise was part of the team that built PULSE, centralizing information for Garda analysis and enhancing operational effectiveness.
- Pioneering eCabinet: Leading a small IT team at the Dept of An Taoiseach, she developed the eCabinet project, digitizing the cabinet office and setting a precedent in the EU and possibly the world. This project enhanced security and efficiency, attracting international interest.
- Collaborative Network: She values her network across different departments, collaborating with colleagues and gaining insights to drive successful projects.
- Supporting Women in Tech: Louise is passionate about encouraging young people, especially women, to join the public service for fresh ideas and knowledge.
🚀 Tune in to this episode to hear Louise’s incredible journey and insights on driving digital transformation in the public sector.
#TransformGov #DigitalTransformation #PublicSector #Ireland #TechLeadership #WomenInTech #Podcast #Innovation
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