Explore every episode of the podcast Trade Tales
| Title | Pub. Date | Duration | |
|---|---|---|---|
| Leann Conquer on why there is more than one way to build a budget | 11 Sep 2024 | 00:50:50 | |
Leann Conquer is celebrating her firm’s tenth anniversary with some big wins and industry recognition—but also with a fresh perspective on how to evolve in the years to come. With operational excellence top of mind, she’s focused on refining the firm’s systems while protecting space for creative pursuits. This episode was sponsored by Universal Furniture and The Shade Store. | |||
| Why passion is a priority in Anissa Zajac’s hiring process | 28 Aug 2024 | 00:57:55 | |
Anissa Zajac pushed the reset button on her firm a few years ago after a crucial employee left her team. The tumultuous period that followed taught her what it takes to build a team that fits her goals—and how to grow as a leader as she grows her business. In this episode, she shares the community-building power of investing in brick-and-mortar, how she’s implemented new systems to make hiring easier, and why she’s letting her rates communicate her firm’s value. This episode was sponsored by Four Hands. | |||
| How the pursuit of simplicity defines Brian Paquette’s fee structure | 24 Apr 2024 | 00:53:22 | |
Brian Paquette launched his career determined to build a brand. That’s not really his dream today—but his story offers the refreshing reassurance that it’s OK for your goals to change. He tells us about closing his store and downsizing his firm—and, more recently, about turning a scary slow period into an opportunity to perfect his systems. This episode was sponsored by Hudson Valley Lighting Group. | |||
| Want to build your brand authority quickly? How Michael Hilal looked abroad | 10 Apr 2024 | 00:56:37 | |
Michael Hilal spent his first career in the tech world, working for Google and several startups before making the leap into interiors. Though he left Silicon Valley behind, that tech mindset stayed, shaping everything from his approach to design documentation to how he thinks about client education. This episode was sponsored by Hudson Valley Lighting Group. | |||
| Why Georgia Zikas prizes people over process | 27 Mar 2024 | 00:52:23 | |
Georgia Zikas took her time building a team. When she finally started hiring, she knew exactly what qualities she was looking for. Her story is a lesson in how putting the effort into your company’s culture can attract all the right people—in this case, experienced employees with the skills to take on a higher caliber of clientele. This episode was sponsored by The Shade Store and Minted. | |||
| Christine Lin on putting client experience first | 13 Mar 2024 | 00:52:45 | |
Christine Lin kicked off her career with a ten-year stint in the tech world, before using her digital skills to establish a design firm that was easy to find on the internet in an effort to cultivate a following that would outlast her immediate circle of potential clients. As the business grew, she soon found herself at a crossroads: She could keep taking every job that came her way, or she could embrace a new, elevated vision for her firm. This episode was sponsored by The Shade Store and Minted. | |||
| How Wesley Moon said goodbye to hustle culture | 28 Feb 2024 | 00:52:13 | |
Wesley Moon realized early on that he had a gift for understanding a client’s vision, even when the client couldn’t quite articulate it themselves. He shares how what you don’t say to a client is just as important as what you do—and how a change in his personal life prompted him to say goodbye to the hustle that had defined his workload for so long. This episode was sponsored by Universal Furniture. | |||
| How Amy Storm shifted her team structure in pursuit of healthy growth | 14 Feb 2024 | 01:01:41 | |
Amy Storm has always embraced change within her firm. From reconsidering the brick and mortar space her team occupied to getting more specific about the types of projects she wants to take on, she’s learned to lean into the hard lessons of entrepreneurship and find beauty in a business that changes with time. In this episode, she shares the story of the business consultant that finally pushed her firm into profitability, along with how she navigated a massive overhaul of her team structure. This episode was sponsored by Universal Furniture. | |||
| How Antonio DeLoatch earns clients' trust with real talk about their finances | 31 Jan 2024 | 00:42:32 | |
Antonio DeLoatch shook up his business two years ago by moving his LA-based firm to the East Coast. The transition brought its fair share of challenges, but it also provided a chance to start over with a refreshed brand and a new vision. In this episode, he shares more about the process of uprooting his firm and starting over in New York, the showhouse that changed everything for his business, and how he earns his clients’ trust with his frank money talk. This episode was sponsored by Universal Furniture. | |||
| How Amy Sklar overcame the fear of charging for her services [Rebroadcast] | 17 Jan 2024 | 00:45:04 | |
Amy Sklar’s early career was a full-circle journey that took her from design to show business and back again. When she finally landed at the helm of her own firm after starting her career within the strict confines of an architecture firm, she thrived on the ability to instate a supportive work culture and take on projects that place a premium on comfort and functionality. The financial side of things, however, didn’t come quite as easily. In this conversation, she shares the pivot that pushed her to finally bring in revenue, how deliverables define each step of her firm’s process, and why she wants employees to feel like they work with her, not for her. | |||
| Why Clara Jung is cultivating personal freedom and employee growth [Rebroadcast] | 04 Jan 2024 | 00:43:49 | |
Following a first career in law, Clara Jung became accustomed to a cutthroat, high pressure work environment. When she left her life as an attorney for a shot at interior design, she decided to do things a little differently. Now, at the helm of Banner Day Interiors, she’s crafting a work culture focused on employee growth and support, while also figuring out how to structure a firm that can run on its own—even if that means sometimes taking herself out of the equation. | |||
| Marieanne Khoury-Vogt spent two decades building an entire town. Here's what she learned | 20 Dec 2023 | 00:49:54 | |
Marieanne Khoury-Vogt spent much of her career absorbed in one big, constantly-unfolding project. As town architect of Alys Beach, Florida, she’s helped create a community where essential needs are within reach and the aesthetics are in alignment. In recent years, she’s also branched out into new projects and services, embarking on an era of exploration and reinvention. In this episode, she shares her experiences developing a town that sustains its residents over a lifetime; why she’s not afraid to get stuck on the small details, and how she strengthens relationships within her firm, her community and the industry at large. This episode was sponsored by Jaipur Living. | |||
| Jim Dove on why designers need to know how to sell themselves | 14 Aug 2024 | 00:43:53 | |
Jim Dove discovered a corner of the industry that played to his strengths when he ended up in kitchen design. After several decades building his business in New Jersey, he relocated his firm to Palm Beach, and quickly realized that he would have to sell his vision to win over local clients and colleagues. In the process, he gained a fresh perspective on what it truly takes to make it in a major luxury market. This episode was sponsored by Four Hands. | |||
| How Caren Rideau found new opportunities within a design niche | 06 Dec 2023 | 00:34:24 | |
Caren Rideau found that specializing allowed her imagination and expertise to reach new heights. The real challenges came when she turned her attention toward professional growth—for her own business, and for the next generation of designers. In this episode, she shares why using social media to attract clients and employees, the benefits of being a kitchen specialist in an industry filled with full service designers, and how combining design with her other passions has allowed an entirely new brand to emerge. This episode was sponsored by Jaipur Living. | |||
| Why Matthew Tenzin’s firm includes a holistic design consultancy | 22 Nov 2023 | 00:49:35 | |
Early in his career, Matthew Tenzin embarked on a spiritual transformation that led him to a rather unlikely early role—as a Buddhist monk. He took the principles he learned with him when he transitioned to a career in design, eventually launching a second arm of his business that blends holistic practices, healthy materials and an approach to interiors that goes far beyond the limits of a home’s four walls. This episode was sponsored by Jaipur Living. | |||
| Why Blair Moore brought receiving in-house | 08 Nov 2023 | 00:51:40 | |
Blair Moore set out to create designs that last—and found that the industry wasn’t quite ready for her. Her response was to build a firm that forged its own path to quality design: by operating its own warehouse, crafting a line of furnishings and training the next generation so the legacy will live on. This episode was sponsored by Jaipur Living. | |||
| How philanthropy transformed Amy Kartheiser’s firm | 25 Oct 2023 | 00:55:44 | |
When Amy Kartheiser launched a charity project several years ago, her goal was to process pain and foster connection through design. As the initiative unfolded, she watched that objective quickly transform into something much bigger, becoming an essential piece of her business and bringing a new sense of meaning to the firm’s work along the way. This episode was sponsored by Jaipur Living and Moore & Giles. | |||
| How Leslie Murchie Cascino defines success on her own terms | 11 Oct 2023 | 00:43:17 | |
Leslie Murchie Cascino operates as a team of one—but looking at her collaborative design process, you’d never know it. On this episode of the podcast, she explains what being a one-woman show means for her as a mother, and how she avoids getting caught up in other peoples’ definitions of success. This episode was sponsored by Jaipur Living and Moore & Giles. | |||
| Why Zoe Feldman doesn't believe in complete transparency | 27 Sep 2023 | 00:48:47 | |
Zoe Feldman got some surprising advice just as she was starting to feel settled in her business: While she thought she couldn’t afford to hire more employees, she was told that if she wanted to keep delivering a high level of service, she couldn’t afford not to. On this episode of the podcast, she shares why she’s introduced a scaled-down option to her design offerings for clients who just want good advice, the many ways she has built philanthropy into the fabric of her firm, and why she insists that clients don’t really want full transparency. This episode was sponsored by Universal Furniture and High Point Market. | |||
| “Trust the process” is right there in Courtney McCleod’s onboarding letter | 13 Sep 2023 | 00:52:45 | |
Courtney McLeod's early encounter with a take-charge client left her project in ruins—and almost derailed her firm’s growth. The story of her rebound is a masterclass in taking steps to secure your clients’ trust before it’s too late. On this episode of the podcast, she shares how her first showhouse experience provided her business with an unexpected lifeline, why she always asks clients to define what a successful project means to them, and how she’s finding purpose in creating opportunities for the industry’s underrepresented groups. This episode was sponsored by Universal Furniture and High Point Market. | |||
| Miranda Cullen found a way to turn a profit on time billing. Now, she’s ready to franchise | 30 Aug 2023 | 00:56:03 | |
Miranda Cullen felt like she cracked the code to no longer leaving money on the table when she created a new business model that could make a profit on time billing alone, which meant that her firm wouldn’t have to turn away inquiries for small jobs. Then, she realized the concept had that potential to expand far beyond her firm. On this episode of the podcast, she shares how separating from her business partner has taught her to trust her intuition, why she’s looking to franchise her firm’s unique micro-design concept, and why she’s already envisioning her company’s exit strategy. This episode was sponsored by Universal Furniture and Maison et Objet. | |||
| Dane Austin on leading his firm with love | 16 Aug 2023 | 00:47:01 | |
At a certain point in his firm's journey, Dane Austin decided to abandon the pressure for perfection and instead tell clients the truth about the design process—the good, the bad and the ugly. By restructuring his business around a radically transparent approach, he’s transformed the design process for his clients, his employees and finally, himself. This episode was sponsored by Universal Furniture and Maison et Objet. | |||
| Why Regan Baker hired three former clients | 02 Aug 2023 | 00:49:53 | |
Regan Baker has a unique claim to fame: she’s hired three of her former clients as employees. On this episode of the podcast, she explains why they all wanted to work for her once their projects wrapped, and how they each brought invaluable insights from other industries that turbocharged the business’s growth. She also shared what it feels like to step away from the work you love in order to expand your team, and which roles to hire first if you want to get growth right. | |||
| How Kate Marker found clarity with her fee structure | 31 Jul 2024 | 00:44:55 | |
Kate Marker turned her firm into a three-part enterprise—complete with an e-commerce shop, vacation rentals and residential design services. In search of a perfect balance, she’s allowing each arm of the business to fuel the others, ultimately charting a path to sustainable growth. This episode was sponsored by Four Hands. | |||
| Kevin Isbell on finding success with a small firm [Rebroadcast] | 19 Jul 2023 | 00:44:20 | |
For years, Kevin Isbell was the right-hand man for top interior designers from coast to coast. Eventually, it came time to take what he’d learned and embark on a new journey at the helm of his own firm—a sink-or-swim moment that revealed just how daunting the route to design leader can be. In this episode, he shares how he found his footing as design principal and enlisted a support system to help him stay afloat. | |||
| How Noz Nozawa learned to invest in herself [Rebroadcast] | 05 Jul 2023 | 01:11:33 | |
When Noz Nozawa left her 9-to-5 marketing job to start her design business, she took a major gamble with her career. It was in that precarious state that the San Francisco designer grabbed hold of what she could control, namely by tightening her purse strings. The firm’s slow, incremental growth worked to a point—until suddenly, Nozawa switched gears. In this episode of the podcast, she tells host Kaitlin Petersen about abandoning that scarcity-focused mindset, investing in her team’s wellbeing, and envisioning a future in which the industry starts to disclose its pricing. | |||
| Why Bria Hammel wants designers to embrace their sales side | 21 Jun 2023 | 00:53:02 | |
In the earliest days of Bria Hammel’s design business, landing a partnership with a construction firm offered her what every fresh designer dreams of: the chance to build a business with the certainty of a steady stream of projects coming down the pipeline. Of course, the firm eventually reached a point where letting go of that safety net was the only way to vet and choose a more specific clientele—and in doing so, craft an identity for the business that would take it to the next level. This episode was sponsored by The Savannah College of Art and Design. | |||
| Katie Vance on the secret to synching up a design/build firm | 07 Jun 2023 | 00:42:50 | |
Katie Vance kicked off the current phase of her career a decade ago, as the sole interior designer at an architecture firm. Since then, a lot has changed—largely thanks to Vance’s efforts to oversee the practice’s transformation into a thriving design-build studio. In this episode, she explains how that shift fostered an affinity for risk-taking that carries through to this day. This episode was sponsored by The Savannah College of Art and Design. | |||
| Ahmad AbouZanat on the power of treating clients like guests | 24 May 2023 | 00:52:27 | |
Ahmad AbouZanat’s early design gigs took him from Beirut to Houston and back again, before he finally settled in New York to launch his own firm. When a series of setbacks knocked his business off track, he almost folded the venture. Instead, he decided to double time his operational efforts and find new ways to put his firm on the map. This episode was sponsored by The Savannah College of Art and Design. | |||
| Kelly Collier-Clark on paring down her offerings to give her business room to grow | 10 May 2023 | 00:46:30 | |
Kelly Collier-Clark scaled up her business quickly, tackling full service projects, e-design, real estate services and podcasting in short order, all while juggling a full-time job. Then the pace began to pick up—and suddenly, her business began to feel like a many-headed monster. As she reckoned with how to move forward, she realized she would have to reconsider the reason she launched her business in the first place in order to find meaningful growth. This episode was sponsored by The Savannah College of Art and Design. | |||
| How Katie Monkhouse rescued herself from burnout | 26 Apr 2023 | 00:48:01 | |
Katie Monkhouse’s firm was moving along at a rapid pace—taking on new employees, new clients and new real estate before she even had a chance to envision its future. To keep the situation from spinning out of control, she enlisted the help of a business coach and soon came to a realization: in order to move her firm forward, she’d have to look inward first. This episode was sponsored by The Shade Store and Mitchell Gold + Bob Williams. | |||
| Christine Vroom finally started prioritizing her own health—and her business transformed | 12 Apr 2023 | 00:49:20 | |
Christine Vroom embarked on her design career at the ripe age of 16, and stuck with it through job detours and personal struggles alike. After recovering from a mental health crisis, she took on her biggest challenge yet: building a healthier design process—without sacrificing her firm’s upward climb. This episode was sponsored by The Shade Store and Mitchell Gold + Bob Williams. | |||
| Byron Risdon on the luxury of slowing down | 29 Mar 2023 | 00:40:02 | |
Byron Risdon has always known how to rise to the occasion—whether it was landing his first design job with no prior experience, or launching his business in a week’s time to take on his first solo project. Now, as he grows his firm, he’s letting go of the guilt that comes with no longer working overtime, and is instead learning to embrace the art of slowing down. This episode was sponsored by Universal Furniture and Savannah College of Art and Design. | |||
| Why Sarah Goesling isn’t comfortable with being comfortable | 15 Mar 2023 | 00:45:36 | |
When Sarah Goesling entered the design industry, she was intent on learning it all: from plumbing to project management, no aspect of the job was too challenging to take on. After launching her own firm in 2019, she maintained the same ethos. In this episode, she shares why she’s unwilling to settle into a comfortable routine with her business, how she’s creating a company culture that fosters growth and development, and why she recently realized a longtime dream by tapping her sister to launch a brand development and trend forecasting agency within the firm. This episode was sponsored by Universal Furniture and Savannah College of Art and Design. LINKS
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| How Katie Monkhouse rescued herself from burnout [Rebroadcast] | 17 Jul 2024 | 00:47:28 | |
Katie Monkhouse’s firm was moving along at a rapid pace—taking on new employees, new clients and new real estate before she even had a chance to envision its future. To keep the situation from spinning out of control, she enlisted the help of a business coach and soon came to a realization: in order to move her firm forward, she’d have to look inward first. This episode was sponsored by Four Hands. | |||
| How Pure Salt’s cofounders turned a signature look into a successful brand | 01 Mar 2023 | 00:50:32 | |
Pure Salt designers Aly Morford and Leigh Lincoln were always on the same page when it came to interiors. In building out their portfolio and executing early designs, it was smooth sailing. When it came time to confront the bigger decisions necessary to building their business, they started to hit their first roadblocks—overcoming them would not only make their partnership stronger, but unlock new ambitions of taking their firm to the next level. This episode is sponsored by Universal Furniture and Savannah College of Art and Design. | |||
| Why Jenny Wolf isn’t afraid of ambitious employees | 15 Feb 2023 | 00:44:28 | |
Jenny Wolf spent nearly a decade at her dream job before realizing her true passion was for design—so, she decided to go back to square one and start a new career. Then, years after launching her own firm, she felt the calling to pivot once again. This time, she would have to get strategic about structuring her existing business in order to make way for something new. This episode is sponsored by High Point Market. | |||
| How Studio Heimat went from a twosome to a team | 01 Feb 2023 | 00:57:43 | |
Even though Eva Bradley and Alicia Cheung Lichtenstein grew up halfway across the world (hailing from Switzerland and California, respectively) their first encounters within the walls of a lauded San Francisco design firm made it clear that they were destined to be working partners. After departing to start their own business, their two-person design process proved to be seamless. They’d fallen into a perfect rhythm—and yet, it was completely at odds with their ultimate goals of growing the business with the addition of new team members, all with their own working styles and responsibilities. As they soon discovered, disentangling from each other would be the best path to scaling up. This episode is sponsored by High Point Market. | |||
| Nina Magon on letting go to grow [Rebroadcast] | 18 Jan 2023 | 00:41:25 | |
Nina Magon entered the interior design industry with an instinct for the business side of things—whether it was employing her design school professors to pitch in on projects for her just-launched firm, or later using her rooky status on a design TV show to scale up her portfolio. As her firm enters the next phase, she’s focused on finding ways to shape up her team and her business’s back-end to provide the ideal luxury experience to clients. | |||
| Erin Gates on finding your voice [Rebroadcast] | 04 Jan 2023 | 00:43:10 | |
Erin Gates has a special talent for identifying untapped potential: She started her own firm geared toward young professionals in Boston in 2007, finding great success among an underserved clientele; she was also an early design blogger, part of a shift that would transform the design industry (and send her own career skyrocketing). In this episode, the Wellesley, Massachusetts–based designer explains how she stayed authentic amid pressure to bend, how she finds team members that support her vision, and why she’s so excited about the new hire keeping her firm’s operations in check. | |||
| Why clients are the essential piece in Rachel Halvorson’s creative work | 21 Dec 2022 | 00:55:01 | |
Rachel Halvorson started her firm in the wake of the recession, and found sudden success with celebrity clients and magazine covers all in the first years of her business. As she’d come to find out, establishing boundaries would be the only way to keep her fast-growing project pipeline from spilling over into all-out chaos. This episode is sponsored by Daniel House Club. | |||
| Why leveling up means longevity for Delia Kenza | 07 Dec 2022 | 00:42:54 | |
Delia Kenza rose quickly through the world of design when a chance encounter landed her home in the pages of a magazine. While her business benefited from the structure of design platform Homepolish in its early years, going out on her own would mean establishing systems to help her firm keep up with the rising popularity—and making sure those same processes would anchor her firm for the long haul. This episode is sponsored by Daniel House Club. | |||
| The pandemic almost shut down Meg Lonergan’s business—here’s how she revived it | 23 Nov 2022 | 00:46:51 | |
When Meg Lonergan embarked on her design career, it seemed that her biggest hurdle was demonstrating to the rest of the design industry that despite her nontraditional education and early career experiences, she was just as talented and qualified as any other successful firm owner. Then, a near-total firm meltdown during the pandemic led her to a stunning realization: The biggest obstacle standing in the way of her firm’s growth was herself. This episode is sponsored by Daniel House Club and The Shade Store | |||
| Two decades in, Michael Cox's firm is still a work in progress. He likes it that way | 09 Nov 2022 | 00:39:53 | |
After launching Foley & Cox in 2002, Michael Cox and his partner Mary Foley led the business through every high and low the industry had in store—including a recession, periods of rapid growth and multiple generations of clients—and refined their processes bit by bit with each new challenge and achievement. Now, the firm has fixed its focus on an even greater goal: finding new ways to nurture the next generation of design talent. This episode is sponsored by Daniel House Club and The Shade Store LINKS
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| How Shaun Crha found his boundaries | 26 Oct 2022 | 00:49:09 | |
Shaun Crha’s career kicked off with a steady rise into the high-stakes world of banking. When the stress of the job nearly pushed him to a breaking point in his health, however, he decided to instead pursue a calling that aligned more closely with his values, and soon combined his business acumen with a long-overlooked creative spark to start his own design business. Just when the firm hit its peak, however, a family emergency brought everything crashing down around Crha once again. It was then that the designer reached another realization: It was time to rethink everything, starting with the inner workings of his business. LINKS This episode was sponsored by Atlanta Market and Currey & Company. | |||
| “Trust the process” is right there in Courtney McCleod’s onboarding letter [Rebroadcast] | 03 Jul 2024 | 00:52:47 | |
Courtney McLeod's early encounter with a take-charge client left her project in ruins—and almost derailed her firm’s growth. The story of her rebound is a masterclass in taking steps to secure your clients’ trust before it’s too late. On this episode of the podcast, she shares how her first showhouse experience provided her business with an unexpected lifeline, why she always asks clients to define what a successful project means to them, and how she’s finding purpose in creating opportunities for the industry’s underrepresented groups. This episode was sponsored by Four Hands. | |||
| How overcoming imposter syndrome transformed Lucy O’Brien’s business | 12 Oct 2022 | 00:37:56 | |
Lucy O’Brien has never been afraid to go after what she wants—before she’d even booked her first clients, she showed up to High Point Market entirely on her own to learn from the industry’s best before embarking on a career in design. Which is why, during the first few years of her firm’s existence, she decided to transform her business’s operations with the goal of only taking on ideal clients and projects. In this conversation, she shares why she’s so straightforward with clients about her cost structure, the test she uses to identify her employees’ instincts, and why she’s looking for inspiration outside of social media. LINKS This episode was sponsored by Atlanta Market and Currey & Company. | |||
| How Amy Sklar overcame the fear of charging for her services | 28 Sep 2022 | 00:46:15 | |
Amy Sklar’s early career was a full-circle journey that took her from design to show business and back again. When she finally landed at the helm of her own firm after starting her career within the strict confines of an architecture firm, she thrived on the ability to instate a supportive work culture and take on projects that place a premium on comfort and functionality. The financial side of things, however, didn’t come quite as easily. In this conversation, she shares the pivot that pushed her to finally bring in revenue, how deliverables define each step of her firm’s process, and why she wants employees to feel like they work with her, not for her. LINKS This episode was sponsored by Universal Furniture and Gabby. | |||
| Authenticity is everything. Just ask Ashley Ross | 14 Sep 2022 | 00:56:13 | |
Like many designers, Ashley Ross left a successful corporate career in order to pursue her dreams of design—a history she’s shared with her dedicated online following. What those followers didn’t know, however, is that her previous chapter didn’t end as early as she’d initially let on. In this conversation, she explains why staying aligned with her original commitment to authenticity meant dismantling the idea of what an ideal design career should look like. LINKS This episode was sponsored by Universal Furniture and Currey & Company. | |||
| Why Rydhima Brar always asks clients 'the cocktail question' | 31 Aug 2022 | 00:44:29 | |
As an expat born and raised in Kuwait, Rydhima Brar’s career was defined in large part by visa restrictions for more than a decade. Working in marketing and business strategy roles, she kept changing industries—from banking and finance to gaming and beauty—hoping that a new category would ignite her passion for the work, but each role left her unfulfilled. After a series of major life changes finally afforded her the freedom to explore new paths, she soon found herself embarking on a journey to bring her clients’ stories to life through their homes. LINKS This episode was sponsored by Universal Furniture and Currey & Company. | |||