Explore every episode of the podcast Tourism Marketing Mastery
| Title | Pub. Date | Duration | |
|---|---|---|---|
| 72. A Really Weird Offer That Guarantees Re-Bookings | 05 Sep 2024 | 00:19:33 | |
I’m sharing an experiment we’re running with an offer that has dramatically increased client retention, upped engagement, is building the community, guarantees us future bookings AND makes us money for free in the form of interest. Sounds too good to be true? I thought so too. But it’s working. Questions for the podcast? Send them to me at ehatterscheidt@gmail.com | |||
| 71. Top 10 Marketing Books For Tourism Operators | 31 Aug 2024 | 00:26:29 | |
I’ve read over 100 marketing books in the last 10 years. Here are the top ten that have driven millions of dollars into my tourism businesses. I’ve broken them down into 5 categories which include branding, building sales pages, getting leads, word of mouth, and marketers psychology. If you have a marketing related question you’d like me to address on the podcast email me at ehatterscheidt@gmail.com | |||
| 62. TripSchool Series (1 of 3): Q&A with the Co-Founder of TripSchool, Mitch Bach | 27 Jan 2021 | 01:13:22 | |
In this episode of Tourism Marketing Mastery, we have a chat with the Co-Founder of TripSchool, Mitch Bach. Mitch lends an interesting perspective to tourism marketing through his study of music. We also cover a bit of his personal history, why he started trip school, and what he’s learned after working with 100’s of tourism operators. To get the full tourism marketing course click: https://tourismmarketingmastery.thinkific.com/courses/GuestPipeline To get in contact with Mitch, email him at mitch@thetripschool.com To ask Erik a question or if you have a story you'd like to share on the podcast, email info@tourismmanagementacademy.com | |||
| 61. Building a Storybrand - Clarifying your message so guests will listen | 11 Nov 2020 | 00:20:26 | |
I’ve recently been diving deep into a concept developed by Donald Miller about creating messaging that clearly resonates with our guests. In this episode I share what I’ve been learning and how we’re implementing these lessons. To write me email info@tourismmanangementacademy.com To get the full tourism marketing course click: https://tourismmarketingmastery.thinkific.com/courses/GuestPipeline | |||
| 60. A new model for tour companies that is working during the pandemic | 19 Oct 2020 | 00:18:31 | |
Let me share a new model that is currently filling our bookings with local guests. If you want to get in touch write me at Info@tourismmanagementacademy.com
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| 59. The future of tourism marketing in 2021 - 3 major trends to help your business grow | 06 Oct 2020 | 00:27:37 | |
I just sifted through 100’s of hours of conferences, videos, and case studies to share with you the 3 big marketing trends that I saw come up as patterns that are emerging in 2021. To send in questions and feedback, email info@tourismmanagementacademy.com
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| 58. These 3 questions will turn you into a leader | 28 Sep 2020 | 00:16:11 | |
In this episode we explore the 3 questions that led to my 48 staff working alongside me for 2 months for free when we hit a crises. To email me feedback or questions write to info@tourismmanagementacademy.com To get the full tourism marketing course click: https://tourismmarketingmastery.thinkific.com/courses/GuestPipeline | |||
| 57. 6 Step Copywriting Formula I used to get a 60x ROI on a FB tourism ad | 15 Sep 2020 | 00:26:04 | |
In this episode I’m sharing the 6 step copywriting formula I was taught that allowed me to write an ad which gave us a 60x ROI. Now, almost all of our ads use the same formula and are giving us healthy returns. To contact us write to info@tourismmanangementacademy.com To get the full tourism marketing course click: https://tourismmarketingmastery.thinkific.com/courses/GuestPipeline | |||
| 56. This 90 Yr old formula works for writing headlines that convert to bookings | 08 Sep 2020 | 00:26:24 | |
When you look at all of the things you could focus on learning within the marketing world, I’ve found the most effective to be Copywriting. Within copywriting, the most effective piece to learn is headlines. In this episode I share with you a piece of knowledge I found in a book written in the 1930’s that works just as well now as it did back then. To get in touch with me, you can email info@tourismmanagementacademy.com To get the full tourism marketing course click: https://tourismmarketingmastery.thinkific.com/courses/GuestPipeline | |||
| 55. A Silicon Valley marketer’s unique approach to starting a tour company, and his gift to you. | 25 Aug 2020 | 00:54:36 | |
In this episode we chat with Vitaliy Levit, a successful Silicon Valley marketer and consultant who found himself thrown into the world of tourism when he bought a yacht. We discuss his marketers approach to growing his business dramatically over the last 3 years and what he’s building for other tour businesses now. The link to his new site where he is stacking the deck with value to fellow tourism operators is http://travelassociation.org To get the full tourism marketing course click: https://tourismmarketingmastery.thinkific.com/courses/GuestPipeline | |||
| 54. 1 important question to ask yourself if you work for yourself | 21 Aug 2020 | 00:16:29 | |
I promised to share the challenges and failures of our own journey and this week I’m opening up about a family argument and how we’re working it out. If you have a question you’d like to ask me write to info@tourismmanagementacademy.com To get the full tourism marketing course click: https://tourismmarketingmastery.thinkific.com/courses/GuestPipeline | |||
| 53. Creating an Opt-In (THAT ACTUALLY WORKS) to bring bookings on autopilot | 14 Aug 2020 | 00:30:58 | |
The single most powerful automated system you can build is an opt-in. It takes very little time to set up, works on autopilot, and routinely converts to bookings. In this episode I lay out how I create opt-in's that actually work. To get the full tourism marketing course click: https://tourismmarketingmastery.thinkific.com/courses/GuestPipeline To share your wins, challenges, or questions, email us at info@tourismmanagementacademy.com | |||
| 70. The ‘Holy Crap’ offer | 09 Jan 2024 | 00:23:27 | |
Here’s an offer that will set you apart from the competition, is free to create, and comes with world class benefits. If you have a marketing related question you’d like me to address on the podcast email me at ehatterscheidt@gmail.com | |||
| 52. Laying out a tourism business home page for conversions to bookings | 13 Aug 2020 | 00:21:37 | |
After a decade of split testing, 1000s of client trials, and my own research, here’s what I’ve learned about laying out a tourism homepage that leads to bookings. To share your wins, challenges or questions, email us at info@tourismmanagementacademy.com To get the full tourism marketing course click: https://tourismmarketingmastery.thinkific.com/courses/GuestPipeline | |||
| 51. We re-wrote our ABOUT US page and increased inquiries 239% | 10 Aug 2020 | 00:16:58 | |
When I looked at our web data, I noticed that our ABOUT US page was one of our most visited pages, but it wasn’t generating inquiries. I set out on a mission to change that. Now, 2 years and dozens of split tests later, I have a formula that consistently delivers quality inquiries on autopilot. To share your wins or ask me a question, write to info@tourismmanagementacademy.com To get the full tourism marketing course click: https://tourismmarketingmastery.thinkific.com/courses/GuestPipeline | |||
| 50. The 5-Step Process we use to create our USP (Unique Selling Point) | 07 Aug 2020 | 00:35:49 | |
You don’t want to compete based on price. That’s a race to the bottom. The only other place you want to be is on top. To get to the top you need a USP. In this episode I share with you what happens if you don’t have one, and how I approach creating one. To reach us with your wins, challenges or questions email info@tourismmanagementacademy.com To get the full tourism marketing course click: https://tourismmarketingmastery.thinkific.com/courses/GuestPipeline | |||
| 49. +1 Method: The experience tool I learned from a luxury resort manager that changed my life. | 30 Jul 2020 | 00:24:09 | |
The +1 method has given us almost a 2 year waiting list, expanded our profits, brought our staff closer together, and landed me the most beautiful woman on the planet. Once you learn it, you can’t do life without it. Email us your questions or wins at info@tourismmanagementacademy.com To get the full tourism marketing course click: https://tourismmarketingmastery.thinkific.com/courses/GuestPipeline | |||
| 48. Pass The Broccoli: The simple secret to becoming a respected industry leader (that no one does) | 21 Jul 2020 | 00:16:53 | |
Looking for a quick way to establish yourself as kingpin in your tourism region? Maybe even in your country. The secret is the easiest thing in the world and nobody does it. To get the full tourism marketing course click: https://tourismmarketingmastery.thinkific.com/courses/GuestPipeline | |||
| 47. Tired of trying to keep up with digital marketing? Do this instead (it’s way more fun anyway). | 16 Jul 2020 | 00:19:47 | |
I realized that digital marketing was a game that I was never going to win indefinitely. And it can be exhausting trying to keep up. I have a new strategy that we’ve rerouted our marketing budget into that is way more fun, rewarding, and effective (so far). To ask questions or let me know how these strategies are working for you write us at info@tourismmanagementacademy.com To get the full tourism marketing course click: https://tourismmarketingmastery.thinkific.com/courses/GuestPipeline | |||
| 46. Interviewing the world’s #1 expert on TOURISM FB ads. How he’s getting well over 1000% ROI. | 30 Jun 2020 | 00:59:13 | |
There are very few ‘Marketing Experts’ that I respect in the agency space, but my guest this week is an exception to the rule. Chris Torres runs tourism marketing.agency, Touriosity.travel, and is the host of The Digital Tourism Show To get the full tourism marketing course click: https://tourismmarketingmastery.thinkific.com/courses/GuestPipeline | |||
| 45. Feeling stuck? Try these tips to streamline through a tough transition. | 26 Jun 2020 | 00:26:04 | |
I have just gone through the first phase of a challenging life transition. Here’s what I’m learning and tools that have gotten me through previous tough times.
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| 44. The Stacked Decc: Where to find a steady stream of your dream guests. | 12 Jun 2020 | 00:17:40 | |
A lot of tourism operators struggle with finding a steady stream of their dream guests. The Stacked Decc method gives you the ability to make this challenge disappear. To get the full tourism marketing course click: https://tourismmarketingmastery.thinkific.com/courses/GuestPipeline | |||
| 43. How to tell stories that make you more interesting | 08 Jun 2020 | 00:34:58 | |
Have you ever wondered why some people just seem so much more magnetic with their storytelling than others? That’s because whether they know it or not, they’re using a 100,000 year old framework we humans are drawn to. In this episode I share this exact storyline framework and how it has been used in everything from ancient myths to academy award winning films. I also share how we’ve used it to make more bookings.
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| 69. Never discount - Use the cheesecake strategy instead | 07 Jan 2024 | 00:12:59 | |
Discounting is almost always a horrible idea. And there’s a much smarter way to achieve the outcome you’re looking for. If you have a marketing related question you’d like me to address on the podcast email me at ehatterscheidt@gmail.com | |||
| 42. How to blow your guests mind before they even book: The ‘HiJack’ Challenge | 28 May 2020 | 00:15:51 | |
I’m sharing a piece of info I paid 16K for. But it works like gold and it’s easy to do. Welcome to the ‘HiJack’ challenge.
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| 41. 4 Major Mistakes I Made In Growing My Business | 19 May 2020 | 00:28:20 | |
Every business needs to deal with growth. I want you to learn from major mistakes I’ve made made that cost me profits in the long term.
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| 40. Casey Halloran: How to sell millions in tourism without ever opening your mouth - the formula | 12 May 2020 | 01:01:27 | |
Casey Halloran runs a boutique resort and international travel agency in Latin America. He started his career as a direct response copywriter and now uses those skills everyday to market his own tourism products. Join us as we dig deep into the secrets that marketing tests reveal about which ads really work in tourism. Links mentioned in the podcast: Casey's Linkedin - https://www.linkedin.com/in/caseyjhalloran/ Namu Travel Group (Virtuoso Preferred Partner) - https://www.namutravel.com/ Villa Buena Onda Resort - https://www.villabuenaonda.com/ Costa Rican Vacations - https://www.vacationscostarica.com/ To get the full tourism marketing course click: https://tourismmarketingmastery.thinkific.com/courses/GuestPipeline | |||
| 39. Doug Lansky: The most sought after speaker in tourism today | 04 May 2020 | 01:01:35 | |
Welcome to episode 39 of Tourism Marketing Mastery. In this interview with Doug Lansky we explore everything from how Iceland was able to reverse engineer their most successful experiences to what the future of tourism tech holds. In this episode Doug also shares to key to drawing more travellers no matter who you are. To reach Doug you can find him on his channels: Linkedin: https://www.linkedin.com/in/doug-lansky-058234a/ Youtube: https://www.youtube.com/channel/UCnOJOteMiq16f-BrE86--Pg | |||
| 38. What to do if you have a million ideas | 28 Apr 2020 | 00:14:29 | |
Welcome to episode 38 of Tourism Marketing Mastery. If you’re like me and you’ve got squirrel syndrome, here’s a useful analogy I’ve used as a tool to remind me to re-focus on the most important thing. | |||
| 37. This simple profit trick revolutionized my bank account | 22 Apr 2020 | 00:29:24 | |
Welcome to episode 37 of Tourism Marketing Mastery. I was thinking about things I’ve done over the last 5 years that have had the littlest investment of time for the greatest results and I realized that taking 2 hours to set up my bank accounts two years ago has brought in more profit than almost anything else I’ve done. Let me share that secret with you now.
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| 36. 7 unique spaces to get directly in front of your ideal guests | 13 Apr 2020 | 00:42:53 | |
Welcome to episode 36 of Tourism Marketing Mastery. I was having a convo with one of my clients and they were struggling to gain control over their lead flow. They wanted to directly advertise to their ideal guests but didn’t know where to find them. In this podcast I give you the answer. This podcast is actually a recording I put together for our paying clients, but it’s a powerful set of strategies that I think needs to be shared. To get the full tourism marketing course click: https://tourismmarketingmastery.thinkific.com/courses/GuestPipeline | |||
| 35. The ‘Me’ I don’t want you to know | 08 Apr 2020 | 00:28:03 | |
Welcome to episode 35 of Tourism Marketing Mastery. I have a side of me I’m terrified that people will know. And for that reason, I think it’s time to share it with you. | |||
| 34. Reinvention: Is This The Future Of Tourism? | 01 Apr 2020 | 00:19:24 | |
Welcome to episode 34 of Tourism Marketing Mastery. In this episode I’m not talking about the pandemic and I’m not talking about life as normal. I’m exploring what the future of tourism will look like, what the tourist will come to expect that they don’t now, and exactly what we are doing about it. | |||
| 33. Interview: How this manager took his resort to #1 in luxury travel. | 24 Mar 2020 | 01:20:43 | |
Welcome to episode 33 of Tourism Marketing Mastery. This episode is a special treat, where I interview Justin King on the strategies he used to take his resort to a top spot in the luxury market, which is no easy feat. | |||
| 68. Pricing for profit in tourism | 05 Jan 2024 | 00:11:06 | |
Pricing strategies you should be considering going into 2024. If you have a marketing related question you’d like me to address on the podcast email me at ehatterscheidt@gmail.com | |||
| 32. Coronavirus: Our 7 Step Plan For Weathering The Storm | 16 Mar 2020 | 00:30:30 | |
Welcome to episode 32 of Tourism Marketing Mastery. Here is the link for the webinar I mentioned in this episode: https://www.tourismmanagementacademy.com/webinar-registrationf934511r | |||
| 31. Success Swinging Singles | 06 Mar 2020 | 00:16:00 | |
Welcome to episode 31 of Tourism Marketing Mastery. Sometimes running the show can be a grind. I learned this trick from a smarter man than me and it’s helped how I approach marketing and my business. I hope it also helps you. | |||
| 30. Why Our Guests Hate Us And It’s A Good Thing | 02 Mar 2020 | 00:12:29 | |
Welcome to episode 30 of Tourism Marketing Mastery. I’m giving you a twist in this episode. I share with you a few reasons why our guests hate coming to our resort and why I’m excited about it. I’m also opening up the podcast for questions from our subscribers. You can submit them to support@tourismmarketingmastery.com | |||
| 29. Booking Launch: The Secret I Stole From Apple And Tesla To Put Bookings On Steroids (Part 2) | 24 Feb 2020 | 00:26:34 | |
Welcome to episode 29 of Tourism Marketing Mastery. In the second part of this episode I share, step-by-step how I executed the booking launch, the mistakes I made, the incredible results we got, and how you can do the same. I also announce that I now have an email that you can send your questions into and I’ll answer them on the show. Support@tourismmarketingmastery.com | |||
| 28. Booking Launch: The Secret I Stole From Apple and Tesla To Put Bookings On Steriods (Part 1) | 17 Feb 2020 | 00:21:32 | |
Welcome to episode 28 of Tourism Marketing Mastery. I’ve got a really special one for you this week. I’ve been studying marketing campaigns outside of tourism for years and running experiments at our little resort. I’m now trying one of the most bold moves to date by refusing bookings. This episode explains why. | |||
| 27. One BIG mistake I just made in sending out an email campaign | 11 Feb 2020 | 00:11:13 | |
Welcome to episode 27 of Tourism Marketing Mastery. As promised, you will hear about my failures as I make them. In this episode I share my attempt at an email campaign that flopped. Learn from my mistakes so yours doesn’t. | |||
| 26. The REAL reason your repeat bookings aren’t higher | 04 Feb 2020 | 00:13:10 | |
Welcome to episode 26 of Tourism Marketing Mastery. I had a conversation with a resort owner that said they don’t get many repeat bookings because people come for the region and not the resort. I call BS. | |||
| 25. Turning S#!t Into Gold (Marketing Your Off Season) | 28 Jan 2020 | 00:19:27 | |
Welcome to episode 25 of Tourism Marketing Mastery. I was recently asked how we market our off season. This is my response. | |||
| 24. Which guest group is the most profitable? | 20 Jan 2020 | 00:19:40 | |
Welcome to episode 24 of Tourism Marketing Mastery. After testing numerous guest demographics, and talking to dozens of resorts, which guest group is the most profitable for you to cater to? | |||
| 23. Successful Managers All Share This One Trait | 14 Jan 2020 | 00:16:20 | |
Welcome to episode 23 of Tourism Marketing Mastery. After doing dozens of calls this week with Managers around the world, there was one common pattern that emerged for the resorts that were growing and profitable. In this episode I share what that trait is, and how to learn it for yourself. | |||
| 67. 10 Big marketing mistakes that drag a team down | 05 Dec 2023 | 00:38:08 | |
In this episode I cover the 10 big mistakes I made in the last 3 years working with my marketing team. If you have a marketing related question you’d like me to address on the podcast email me at ehatterscheidt@gmail.com | |||
| 22. What’s The Best Growth Strategy To Use This Decade? | 06 Jan 2020 | 00:17:03 | |
Welcome to episode 22 of Tourism Marketing Mastery. I’ve given some thought as to what will be the #1 thing that will make an impact on my business and my life this decade and it’s something that I think you’ll resonate with as a Tourism Operator. | |||
| 21. An Ancient Native Custom That Keeps Guests Thinking About You Years After They’ve Left | 30 Dec 2019 | 00:12:00 | |
Welcome to episode 21 of Tourism Marketing Mastery. I’m a bit of a nerd. Because I’m a nerd, I like to visit museums. While I was visiting a museum of anthropology, I learned about an ancient native tradition and I’ve applied it to my marketing to increase repeat business. | |||
| 20. The Most Powerful Marketing Strategy - Planting Your Orchard | 24 Dec 2019 | 00:23:30 | |
Welcome to episode 20 of Tourism Marketing Mastery. There is one marketing strategy that is universally accepted by direct response marketers as the best return on investment, highest converting, and adds value to your business as you do it. Even better, it’s something that you can do when you have virtually no marketing budget. | |||
| 19. A Surprising Tool To Help You Hire AMAZING staff | 16 Dec 2019 | 00:19:18 | |
Welcome to episode 19 of Tourism Marketing Mastery. Most destination managers I've talked to understand that marketing to bring in high quality guests is important. However, they have never thought about advertising their job descriptions in the same way. In this episode I'll be sharing how I got to a point where we were posting ads that had 1000 applicants a week, and the process which we found was the best for filtering down to the 1 or 2 that would be an amazing asset to the team. | |||