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Explore every episode of the podcast Total Retail Talks
Dive into the complete episode list for Total Retail Talks. Each episode is cataloged with detailed descriptions, making it easy to find and explore specific topics. Keep track of all episodes from your favorite podcast and never miss a moment of insightful content.
| Title | Pub. Date | Duration | |
|---|---|---|---|
| The Strategy Driving Stanley 1913's Global Growth | 30 Mar 2026 | 00:22:54 | |
In episode 504 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Matt Navarro, global president of Stanley 1913, the iconic global lifestyle brand synonymous with premium food and beverage innovation, operated by PMI WW Brands. The discussion begins with talk about Stanley's evolution into a global lifestyle brand (2:00). Navarro explains Stanley's strategy to diversify… | |||
| Durability, Resale and Repair: How Jackalo Enables Circularity in Childrenswear | 16 Mar 2026 | 00:22:57 | |
In episode 503 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Marianna Sachse, founder and CEO of Jackalo, the first circular childrenswear brand focused on creating durable, eco-friendly apparel. Sachse describes her inspiration for founding the brand — a difficulty finding comfortable, sustainable, long-lasting pants and hand-me-downs for kids four and older (2:00). She details… | |||
| Newell Brands' Customer Experience Center Brings Retail Innovation to Life | 02 Mar 2026 | 00:24:51 | |
In episode 502 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Mike Hayes, chief commercial officer, Americas at Newell Brands, a leading global consumer products company with a large portfolio of iconic brands such as Graco®, Coleman®, Oster®, Rubbermaid®, and Sharpie®. The discussion begins with Hayes sharing the company's strategic vision behind creating the Customer… | |||
| Inside Ashley's Plan to Launch AI Home Shopping | 16 Feb 2026 | 00:20:03 | |
In episode 501 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Nick Lezin, senior vice president of e-commerce and marketing at Ashley, an American home furnishings manufacturer and retailer. Lezin expands on Ashley's strategy for launching a fully transactional shopping experience through artificial intelligence platform Perplexity (1:20), along with the unmet customer needs that its… | |||
| Total Retail Talks Celebrates 500 Episodes! Reflecting on Over 10 Years of Insights and Stories | 02 Feb 2026 | 00:29:41 | |
We’re excited to share a major milestone for Total Retail Talks: the release of our 500th episode! Since launching the podcast in 2015, we’ve spent more than a decade speaking with hundreds of leading retail executives. We've uncovered insights into the strategies shaping the industry. To mark this moment, our 500th episode features curated clips… | |||
| Marine Layer's Journey From T-Shirt to Trendsetter | 18 Jan 2026 | 00:24:12 | |
In episode 499 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Mike Natenshon, founder and CEO of apparel brand Marine Layer. Beginning from his desire to re-create a favorite worn-out college T-shirt to founding a successful brand known for high-quality, custom fabrics, Natenshon breaks down Marine Layer's milestones. From opening its first retail store (2:00)… | |||
| How Boot Barn is Shaping the Next Chapter of Western Americana Aesthetic | 05 Jan 2026 | 00:14:12 | |
In episode 498 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Isha Nicole, senior vice president of creative and marketing at Boot Barn, America's largest western and workwear retailer. Tune in as Nicole provides an overview of Boot Barn and her role (1:20) as well as discusses the rise and influence of Americana style (2:15)… | |||
| Primark's U.S. Marketing Head on Brand Building and Store Expansion | 22 Dec 2025 | 00:28:07 | |
In episode 497 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Rene Federico, head of marketing for the U.S. at Primark, a global fashion retailer founded and based in Dublin, Ireland. Listen in as Federico discusses Primark's growth in the U.S., focusing on marketing strategies to support this expansion (2:25). She details her role at… | |||
| Consumer Cellular’s Big Bet: More Stores, Smoother Service, Happier Customers | 08 Dec 2025 | 00:22:40 | |
In episode 496 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Ed Evans, CEO of Consumer Cellular, the top-rated wireless provider that provides cell phones and no-contract service plans primarily to those 50-plus. Listen in as Evans details what's driving Consumer Cellular's brick-and-mortar expansion (1:45), the strategy behind determining new store locations (3:40), and building… | |||
| How Lowe’s is Reimagining the Digital Customer Journey | 24 Nov 2025 | 00:17:46 | |
In episode 495 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Joe Cano, senior vice president of digital commerce at Lowe's, a FORTUNE® 100 home improvement company. Cano details the company's approach to personalizing the digital shopping experience for both DIY homeowners and professional contractors (1:45). He explains how Lowe's uses real-time data and artificial… | |||
| Why SharkNinja Has Embraced 'Positionless' Marketing | 10 Nov 2025 | 00:20:51 | |
In episode 494 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Kaitlyn Hebert, global chief marketing officer for the Ninja brand of SharkNinja, a leading global product design and technology company. The interview was recorded at Shoptalk Fall in Chicago. Hebert explains how Ninja’s organizational structure and innovation hub speed up product development (2:00). She… | |||
| The Heart of Wayfair's In-Store Experience | 27 Oct 2025 | 00:16:56 | |
In episode 493 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Liza Lefkowski, vice president and chief merchant of stores at Wayfair, a leading home and furniture retailer. The interview was recorded at Shoptalk Fall in Chicago last month. Lefkowski discusses Wayfair's strategy of using design, storytelling, and product curation to connect emotionally with customers… | |||
| How 'Retail Therapy' Fits Into Stitch Fix's Future | 13 Oct 2025 | 00:17:05 | |
In episode 492 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Debbie Woloshin, chief marketing officer at Stitch Fix, the leading online personal styling service. The interview was recorded at at Shoptalk Fall in Chicago last month. Listen in as Woloshin discusses innovating the product discovery process (1:40) as well as Stitch Fix's "Retail Therapy"… | |||
| Inside Helix's Domestic Manufacturing and Retail Expansion Strategies | 29 Sep 2025 | 00:26:07 | |
In episode 491 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Jerry Lin, co-founder of Helix, a leading direct-to-consumer (DTC) mattress and sleep brand, part of 3Z Brands. Listen in as Lin discusses starting the business from scratch 10 years ago (1:30), Helix's newest retail partnership with Rooms To Go (4:00), and ensuring that the… | |||
| Squeezing Success: The Rise of Lemon Perfect | 15 Sep 2025 | 00:22:19 | |
In episode 490 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Yanni Hufnagel, founder and CEO of The Lemon Perfect Company, an organic lemon water brand. Listen in as Yanni discusses his unconventional career path, transitioning from a college basketball coach to a beverage entrepreneur (2:20). He describes the inspiration behind Lemon Perfect (3:10), growth… | |||
| Schylling's CEO on 50 Years of Toy Nostalgia and Product Innovation | 01 Sep 2025 | 00:24:07 | |
In episode 489 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Paul Weingard, president and CEO of Schylling, the iconic toy company marking 50 years in the industry this year. Listen in as Weingard provides an overview of the company's history and current business (1:30), his 18-year career at Schylling (3:25), and how the brand… | |||
| Inside Amazon's Counterfeit Prevention and Brand Protection Efforts | 18 Aug 2025 | 00:28:52 | |
In episode 488 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Kebharu Smith, director and associate general counsel of Amazon.com's Counterfeit Crimes Unit (CCU), a global team working to investigate, find and launch legal action and criminal referrals against counterfeiters. Listen in as Smith provides an overview of the CCU's work to prevent counterfeit product… | |||
| Chairish's CEO on Bringing Style, Speed, Sustainability and Tariff Relief to Shoppers | 04 Aug 2025 | 00:19:22 | |
In episode 487, Editor-in-Chief Joe Keenan interviews Gregg Brockway, co-founder and CEO of Chairish, the design lover's curated marketplace for the best vintage and used furniture, decor, art and jewelry. Listen in as Brockway details the genesis of Chairish (1:40), his entrepreneurial background and his co-founder wife's retail career (3:05), and what's driving the surge… | |||
| How Kendra Scott is Enhancing its Digital Shopping Experience | 21 Jul 2025 | 00:18:38 | |
In episode 484 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Kamanasish Kundu (KK), senior vice president and head of e-commerce and digital at Kendra Scott, a fashion lifestyle brand of big dreams, colorful confidence, and inspired design, founded on family, fashion and philanthropy. Listen in as Kundu discusses the digital checkout transformation underway at… | |||
| L'Oreal Division President on Brand Legacy, Leadership, and Stylist Education | 07 Jul 2025 | 00:32:28 | |
In episode 484 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Leslie Marino, U.S. president, professional products division at L'Oreal, the world leader in cosmetics with a portfolio of 37 brands and a mission to offer the best of beauty to everyone, everywhere. Listen in as Marino provides an overview of her journey to becoming… | |||
| Edible Brands' CMO on its Evolution Into an Experience Brand | 23 Jun 2025 | 00:21:32 | |
In episode 484 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Kevin Keith, chief marketing officer of Edible Brands, a family of consumer brands focused on celebrating life's most meaningful moments, including its flagship brand Edible, formerly Edible Arrangements. Listen in as Keith provides an overview of the business and its family of brands (1:25),… | |||
| How Lowe's New AI Tool is Assisting Home Improvement Shoppers | 10 Jun 2025 | 00:23:35 | |
In episode 483 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Chandhu Nair, senior vice president of data, artificial intelligence and innovation at Lowe's. Listen in as Nair provides an overview of the home improvement retailer's new Mylow AI assistant (1:35), how it fits into its business model (3:20), and how shoppers as well as… | |||
| Inside Academy Sports + Outdoors' Store Expansion Strategy | 26 May 2025 | 00:17:49 | |
In episode 482 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Matt McCabe, executive vice president and chief merchandising officer at Academy Sports + Outdoors, one of the nation's largest sporting goods and outdoor stores. Listen in as McCabe discusses the addition of the Jordan Brand into 145 of its stores and its e-commerce site… | |||
| Detailing World's Founder on Serving Car Enthusiasts | 12 May 2025 | 00:22:34 | |
In episode 481 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Matthew Kelly, founder and owner of Detailing World, the largest selection of professional-grade car detailing products operating over a dozen stores and wholesale nationwide. Listen in as Kelly provides an overview of Detailing World (1:30), why he entered the market with a physical storefront… | |||
| How Halara Meets Customer Demand Through its Near-Zero Inventory Model | 28 Apr 2025 | 00:24:56 | |
In episode 480 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Jessica Thompson, global brand president of Halara, women's activewear-inspired everyday apparel. Listen in as Thompson provides an overview of the athleisure brand (1:40), its direct-to-consumer e-commerce distribution channels (2:25), and shares her career journey that lead to her current role (3:10). She discusses the… | |||
| Chewy Ads' Refresh is Boosting Brand and Pet Parent Connections | 14 Apr 2025 | 00:21:14 | |
In episode 479 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Frank Mulcahy, head of sales at Chewy Ads, the retail media network for leading pet retailer Chewy. Listen in as Mulcahy discusses the recent Chewy Ads refresh (1:30), its new key features and functionalities (3:25), and the retail media network's benefits for pet brand… | |||
| How Sustainable Women's Lifestyle Brand Carve Designs is Growing its DTC Sales | 31 Mar 2025 | 00:25:43 | |
In episode 478 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Megan Porteous, chief revenue officer of Carve Designs, a women's sustainable swimwear and clothing lifestyle brand. Listen in as Porteous discusses the genesis and mission of Carve Designs (1:45), its various sales channels (2:55), and her career background as well as newfound responsibilities at… | |||
| How DTC Jewelry Brand Angara's Vertically Integrated Model Delivers Speed and Customization | 17 Mar 2025 | 00:21:52 | |
In episode 477 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Ankur Daga, CEO and co-founder of Angara, a vertically integrated online jeweler that sources and procures stones, designs jewelry, and manufactures pieces in-house. Listen in as Daga talks about his background as well as the founding of Angara (1:45), including the white space the… | |||
| Xcel Brands CEO Bob D'Loren on the Future of Social Commerce | 04 Mar 2025 | 00:34:09 | |
In episode 476 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Bob D'Loren, CEO of Xcel Brands, a leader in live stream media and social commerce, and co-founder of ORME, a social commerce app that features TikTok-style videos within a shoppable marketplace. Listen in as D'Loren describes the Xcel Brands organization and its mission to… | |||
| Digital Innovation is Core to Mondelēz's Growth Strategy | 17 Feb 2025 | 00:17:55 | |
In episode 475 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Kostas Georgakopoulos, chief technology officer and chief information security officer at Mondelēz International, one of the largest snack companies in the world offering iconic global and local brands in over 150 countries. Listen in as Georgakopoulos describes the Mondelēz organization and his role (1:40),… | |||
| How In-Store Advertising Sweetens the Experience for Hershey's Customers | 03 Feb 2025 | 00:18:48 | |
In episode 474 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Brad Santanna, head of omnichannel marketing at The Hershey Company, an industry-leading snacks company, and Steve Triplett, senior vice president of advertising sales at Vibenomics, an in-store digital advertising provider. Listen in as Santanna and Triplett provide insight into the benefits of in-store advertising… | |||
| Inside Primark's US Store Expansion Strategy | 20 Jan 2025 | 00:25:26 | |
In episode 473 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Kevin Tulip, president of Primark U.S., the international value retail chain. Listen in as Tulip provides insight into his 22-year career journey with Primark (1:05), the brand's history and mission (3:05), and its continued expansion into the U.S. market (4:55). He discusses the European… | |||
| How True Religion's Influencer and Brand Partnerships Made for Holiday Magic | 06 Jan 2025 | 00:23:05 | |
In episode 472 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Kristen D'Arcy, chief marketing officer of True Religion, a global lifestyle, apparel and accessories brand that focuses on producing high-quality denim and sportswear for men, women and kids. Listen in as D'Arcy provides insight into her career journey in retail that lead her to… | |||
| John Fluevog Shoes' CMO on Selling Unique Soles to Unique Souls | 16 Dec 2024 | 00:37:21 | |
In episode 471 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Stephen Bailey, chief marketing officer of John Fluevog Shoes, an independent design and retail footwear company based in Vancouver. Listen in as Bailey provides an overview of the unique footwear brand (0:45), fulfilling online orders from its stores (2:25), and his 20-year career history… | |||
| How EVEREST is Bringing its Home Storage 'Beautility' Vision to Life | 02 Dec 2024 | 00:25:53 | |
On episode 470 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Heidi Hurst, head of product development and marketing at EVEREST, a new home organization and storage brand that elevates the potential of every room with stylish and customizable solutions. Listen in as Hurst describes the brand's product and its "beautility" vision to offer beauty… | |||
| Why LVMH and TAG Heuer Launched an Apprenticeship Program in the US | 18 Nov 2024 | 00:21:45 | |
In episode 468 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Gena Smith, chief human resources officer at LVMH Moët Hennessy Louis Vuitton, a leading luxury goods group, and Beatrice Goasglas, president of TAG Heuer Americas, a luxury timepiece brand. Listen in as Smith discusses why LVMH expanded its Métiers d’Excellence (ME) apprenticeship program in… | |||
| Macy's Execs Share its Bold New Chapter in Menswear | 04 Nov 2024 | 00:20:38 | |
In episode 467 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Emily Erusha-Hilleque, senior vice president of private brand, and Sam Archibald, general merchandise manager of apparel at Macy's, the largest retail brand of Macy’s, Inc. and the style source for generations of customers. Listen in as Erusha-Hilleque and Archibald share why the retailer is… | |||
| 2024 Retail Technology Report Key Findings: AI Usage and Investments Trend Upward | 31 Oct 2024 | 00:09:52 | |
In this bonus episode of Total Retail Talks, Total Retail's Kristina Stidham and Joe Keenan discuss the brand's recently released 2024 Retail Technology Report. Listen in to learn about this annual report, including how data is collected, key findings to emerge from this year’s survey of technology decision-makers from across the industry, and implications for… | |||
| Northern Tool + Equipment Execs on its Witty New Marketing Strategy | 21 Oct 2024 | 00:32:32 | |
In episode 467 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Frank Crowson, senior vice president and chief marketing officer, and Jim Nelson, fractional executive creative director at Northern Tool + Equipment, a family-owned, leading supplier of high-quality tools and equipment. Listen in as Crowson and Nelson provide an overview of the company and its 40-plus… | |||
| David's Bridal Exec Kelly Cook on its 'Anywhere Commerce' Strategy | 07 Oct 2024 | 00:26:51 | |
In episode 466 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Kelly Cook, president of brand, technology and finance at David's Bridal, the nation’s leading bridal and special occasion authority. Listen in as Cook describes her unique position leading the marketing, finance and technology teams (1:05), the shifts in customer behavior she's seeing at David's… | |||
| What PepsiCo's pepviz Data Initiative is Learning About Gen Z Shoppers | 23 Sep 2024 | 00:19:28 | |
In episode 465 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Ellen Webb, vice president of shopper analytics and insights at PepsiCo, a global leader in convenient foods and beverages with a portfolio of more than 500 brands. Listen in as Webb provides an overview of PepsiCo's pepviz data analytics initiative (0:55), what they're learning… | |||
| A Midyear Review on Retail Technology Trends With Omni Talk Retail | 09 Sep 2024 | 00:24:08 | |
In episode 464 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Anne Mezzenga and Chris Walton, co-CEOs of Omni Talk Retail, a fast-growing blog and podcast channel providing news, analysis and commentary on the latest trends and issues in the retail industry. Mezzenga is also a speaker at Total Retail Tech 2024, the summit for… | |||
| How Alibaba is Simplifying Logistics for Sellers and Buyers | 26 Aug 2024 | 00:20:39 | |
In episode 463 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Rah Mahtani, head of marketing, North America at Alibaba.com, a leading platform for global business-to-business (B2B) e-commerce. Listen in as Mahtani discusses the launch of Alibaba Guaranteed (0:55), how the solution addresses global sourcing challenges (2:45), and the process of incorporating feedback from buyers… | |||
| Back Market Wins Customers With Sustainable, Affordable Secondhand Tech | 12 Aug 2024 | 00:23:17 | |
In episode 462 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Lauren Benton, general manager, U.S. at Back Market, a verified refurbished technology marketplace. Listen in as Benton provides an overview of the business (1:00), its process for sourcing quality used devices (1:55), and Back Market's first Impact Report showcasing its sustainability efforts (3:55). She… | |||
| How Rexall Pharmacy Builds Emotional Connections With Customers | 29 Jul 2024 | 00:11:40 | |
In episode 461 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Maya Baluschak, director of digital marketing and loyalty at Rexall, a leading Canadian pharmacy and drugstore chain. Listen in as Baluschak provides an overview of the Rexall business (0:45), her role at the company (1:15), and digital marketing efforts to differentiate the pharmacy chain… | |||
| Next-Gen Personalization for Dogs: How Bark Treats Every Pup Uniquely | 15 Jul 2024 | 00:14:03 | |
In episode 460, Editor-in-Chief Joe Keenan interviews Kristen Elmer, senior director of e-commerce and lifecycle marketing at Bark, the world’s most dog-centric company offering the best products, services and content for dogs and dog parents, including its BarkBox monthly subscription. Listen in as Elmer provides an overview of the Bark business (0:50), her role (3:10),… | |||
| Zero-Party Data Makes The Vitamin Shoppe's Loyalty Program Healthier | 01 Jul 2024 | 00:21:37 | |
In episode 459 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Brett Herskowitz, senior manager of loyalty at The Vitamin Shoppe, the global, omnichannel specialty retailer and wellness lifestyle company. Listen in as Herskowitz provides an overview of The Vitamin Shoppe's revamped loyalty program, Healthy Awards (1:20), the factors that influenced the new program setup… | |||
| How Lowe's is Delivering a Hat Trick for Soccer Fans With Lionel Messi | 24 Jun 2024 | 00:25:53 | |
In episode 458 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Gerardo Soto, vice president of brand marketing and sports partnerships at Lowe's, a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. Listen in as Soto details the retailer's partnership with global soccer star Lionel Messi,… | |||
| Movado President Margot Grinberg on Balancing Innovation and Heritage | 17 Jun 2024 | 00:16:33 | |
In episode 457 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Margot Grinberg, president of Movado, an iconic Swiss watch brand recognized for design innovation and excellence, and senior vice president of e-commerce for Movado Group, one of the world's premier watchmakers. Listen in as Grinberg provides an overview of the Movado brand and her… | |||
| West Marine Exec on CRM Marketing ROI: 'Consider Both Quantity and Quality' | 11 Jun 2024 | 00:33:09 | |
In episode 456 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Alok Jain, senior director of CRM, loyalty and marketing analytics at West Marine, the nation's leading omnichannel provider in the marine aftermarket. Listen in as Jain discusses his career background in the loyalty space (1:00), an underutilized aspect of CRM (customer relationship management) data… | |||
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