Back

Explore every episode of the podcast Time For A Reset Marketing Podcast: Insights from Global Brand Marketers

Dive into the complete episode list for Time For A Reset Marketing Podcast: Insights from Global Brand Marketers. Each episode is cataloged with detailed descriptions, making it easy to find and explore specific topics. Keep track of all episodes from your favorite podcast and never miss a moment of insightful content.

Rows per page:

1–50 of 100

TitlePub. DateDuration
95 - Coloring the World with Creativity and Innovation: Victoria Lozano, CMO at Crayola08 Dec 202500:30:49

In this episode of Time for a Reset: Insights from Global Brand Marketers, brought to you by Overline, host Nick King speaks with Victoria Lozano, CMO of Crayola, about what it truly takes for legacy brands to stay culturally relevant. Victoria reveals how Crayola balances deep brand purpose with constant product innovation, thereby building an ecosystem that extends far beyond traditional marketing. She shares strategies for turning purpose into unified campaigns, expanding into experiential and digital spaces, leveraging brand heritage as a competitive edge, and using AI to empower creativity responsibly. Her insights equip senior marketers with a practical framework for long-term brand impact.

Topics Covered: 

  • Why the "Brand vs. Product" debate is obsolete, and why the most effective marketing strategy isn't choosing between brand elevation and product innovation; it's executing both simultaneously.  
  • How to translate brand purpose into a unifying campaign architecture: Crayola's "Campaign for Creativity" demonstrates how to align messaging across all touchpoints, from product launches to location-based entertainment. 
  • The framework for extending brand reach beyond traditional product categories: Moving beyond core offerings into experiential spaces (location-based entertainment), digital platforms (interactive apps), and cultural partnerships (limited-edition collaborations). 
  • How to leverage brand heritage and archives as competitive moats: Using a 40-year archive of children's artwork to reunite adult creators with their childhood creations isn't just nostalgia marketing; it's a defensible and authentic brand asset. 
  • The strategic approach to AI in consumer-facing applications: Position AI as an enabler of creativity rather than a replacement for human creation, especially for younger audiences.
  • Why awareness of blind spots is the most critical leadership skill: The biggest marketing failures often stem not from details you sweated over, but from underlying assumptions you took for granted. 

Victoria Lozano is Chief Marketing Officer at Crayola, overseeing all aspects of marketing and consumer engagement for one of the world's most iconic and culturally resonant brands. With a distinguished career spanning Fortune 500 companies, including Cadbury North America (where she led the $1.2B gum and mints portfolio), Miller Brewing Company, Warner Lambert, and Pfizer, she brings deep expertise in brand strategy, product innovation, and omnichannel marketing.

If you enjoyed this episode, be sure to subscribe, rate, and review on Apple Podcasts, Spotify, and YouTube. Instructions on how to do this are available here.

Support the show

94 - From Story to Strategy: Lucas Mack on Authentic Brand Growth03 Nov 202500:40:30

In this episode of Time for a Reset: Insights from Global Brand Marketers, brought to you by Overline, host Tiffany Wilburn welcomes Lucas Mack, Head of Global Brand Strategy at Kubota N.A. Lucas shares how authentic storytelling and brand purpose can transform business outcomes. Drawing from his experience with Fortune 100 brands like Microsoft and Netflix, he reveals how storytelling builds trust, drives engagement, and fuels sustainable growth. He unpacks why purpose must precede profit, how emotion drives decision-making, and how AI can amplify human creativity. This episode is a masterclass for leaders seeking to connect more deeply with both their people and their audiences.

Topics Covered: 

  • How to leverage the five fundamental questions of storytelling (Who, What, When, Where, Why) to build authentic brand narratives
  • Why emotional connection precedes logical decision-making in all purchasing decisions, regardless of culture or industry
  • The crucial distinction between "brand" (internal truth) and "branding" (creative execution) in building lasting customer trust
  • How to authentically embed purpose into company culture 
  • Why generational shifts are driving a return to purpose-driven leadership and marketing
  • The "I Was Caught" framework for building employee engagement and retention
  • How to balance data-driven decision-making with creative storytelling to drive growth
  • Why AI should be viewed as an amplifier of human creativity rather than a replacement 

Lucas Mack is the Head of Global Brand Strategy at Kubota North America, where he leads with a mission to unite authenticity, purpose, and storytelling. With over 18 years of experience, including founding a multimillion-dollar creative agency and consulting for Fortune 100 clients like Microsoft, T-Mobile, and Netflix, he helps brands align culture with vision. A TEDx speaker, author, and host of The Lucas Mack Show, he combines brand strategy with leadership transformation to drive trust and lasting impact.

If you enjoyed this episode, be sure to subscribe, rate, and review on Apple Podcasts, Spotify, and YouTube. Instructions on how to do this are available here.

Support the show

85 - Navigating the Future of Retail Marketing JBPs: Balancing Collaboration and Complexity with Paul Stafford, Head of Retail Media at Superdrug18 Feb 202500:39:41

Tune in to Time for A Reset

"The retailers that will win are the ones that get their audience proposition right." - Paul Stafford, Head of Retail Media at Superdrug.

The latest episode of  Time for a Reset Marketing Podcast: Insights from Global Brand Marketers, brought to you by CvE Marketing Consultancy and hosted by Paul Frampton, Is live!

Paul Frampton sits down with Paul Stafford, Head of Retail Media at Superdrug, to explore the evolution of retail media networks from bottom-funnel activities to a full-funnel strategy. Drawing from his experience at global brands like Pepsi and Virgin, Paul shares invaluable insights on building effective retail partnerships, the importance of first-party data, fostering collaborative retailer-brand partnerships, and balancing sales and marketing strategies. Paul highlights why the future of retail media lies in brand building rather than just conversion metrics. 

Here are some key talking points from the episode:

  • A Retail Media Reset
  • Beyond Conversion: Retail Media's Evolution as a Brand Builder
  • Superdrug's Global Advantage: The AS Watson Connection
  • From Brand Marketing to Retail Media: A Career Journey
  • The Industry's Progress in Full-Funnel Marketing
  • In-House vs Agency: Building Retail Media Capabilities
  • Building Better Brand Partnerships
  • AI's Role in Retail Media Growth
  • Essential Skills for Retail Media Leaders
  • Key Takeaways: The Future of Retail Medi

Paul Stafford is a versatile marketing leader with a proven track record of building iconic brands and driving commercial success across FMCG, Beauty, Telco, and more. With expertise in digital marketing, integrated communications, and retail media, Paul has held senior roles at Superdrug, PepsiCo, and Virgin Media. Notably, he launched Superdrug’s Retail Media network and established PepsiCo’s first in-house creative agency. Passionate about creativity and innovation, Paul also advises Irish start-ups through Enterprise Ireland. Outside of work, he enjoys trail running and exploring the outdoors.

Support the show

84 - Harnessing the Power of Authenticity: Building Brands, Engaging Brand Ambassadors, and Fostering Community through Storytelling, with Jake Karls, Co-founder of Mid-Day Squares28 Jan 202500:28:36

Tune in to Time for A Reset

"The future of all marketing is going to be who is the best storyteller and who is the most authentic." - Jake Karls, Co-founder and Chief Rain Maker at Mid-Day Squares.

The latest episode of Time for a Reset Marketing Podcast: Insights from Global Brand Marketers, brought to you by CvE Marketing Consultancy,Paul Frampton Is live!

Paul sits down with Jake Karls, Co-founder and Chief Rainmaker at Mid-Day Squares, a functional chocolate company. They explore the power of authenticity in marketing and emphasize the role of storytelling and building emotional connections while building a brand. 

Jake shares the unique journey of Mid-Day Squares, a functional chocolate brand that thrives on vulnerability and genuine engagement with its community. They discuss navigating entrepreneurship and creating meaningful customer connections in a crowded, attention-driven market.

Here are some key talking points from the episode:

  • The Shift to Storytelling in Marketing  
  • The Birth of Mid-Day Squares  
  • Building Community Through Vulnerability  
  • The Struggles of Traditional Brands  
  • The Power of Emotional Content  
  • Embracing the Entrepreneurship Journey 

Jake Karls is the co-founder and Chief Rainmaker of Mid-Day Squares, a brand known for its innovative approach to healthy chocolate snacks and unique brand storytelling. With a background in entrepreneurship, Jake has significantly impacted the food industry by emphasizing authenticity and emotional storytelling in marketing. Under his leadership, Mid-Day Squares has grown from a direct-to-consumer model to being stocked in nearly 9,500 retailers across North America. Recognized in Forbes' 30 Under 30 and as a finalist for the Ernst and Young - Entrepreneur of the Year, Jake's focus on building community and genuine connections has set a new standard in marketing, encouraging brands to prioritize emotional engagement over traditional advertising methods. 

Support the show

83 - From Busyness to Business Growth: Global Brands with Local Impact, and the Importance of Strategy & Creativity in the AI Era - With Nestlé’s Mo Kingston14 Jan 202500:37:20

Tune in to Time for A Reset

How do global brands scale in fundamentally different and culturally diverse markets?

"You've got to look for the unifiers because that is what will unlock the scale." - MoKingston, Global Marketing Strategies Head at Nestlé.

In this episode of Time for a Reset Marketing Podcast: Insights from Global Brand Marketers, brought to you by CvE Marketing Consultancy, host Paul Frampton sits down with MoKingston, Global Marketing Strategies Head at Nestlé. Join them for an insightful discussion on the future of marketing. With extensive experience at Procter & Gamble and GSK, Mo shares her expertise in balancing creativity and measurable growth. They explore the impact of AI on marketing strategy, the importance of sustainability, and the art of blending global consistency with local relevance. From navigating KPIs to fostering team creativity, this episode provides actionable advice for marketers looking to drive meaningful, sustainable growth in an evolving industry.

Here are some key talking points from the episode:

  • Confusing Busyness with Progress  
  • Balancing Short-Term and Long-Term KPIs  
  • Aligning Strategy with Execution
  • The Importance of Unifiers in Global Branding  
  • Creativity as a Business Imperative  
  • Sustainability in Marketing Communications  
  • The Evolving Role of Strategy in the Age of AI

Mo Kingston is the Global Head of Marketing Strategy at Nestlé, where she leads transformative initiatives that balance creativity with measurable business growth. With over two decades of experience at Procter & Gamble and GSK, Mo is a recognized expert in global branding, sustainability, and marketing innovation. She specializes in aligning strategic goals with impactful execution, ensuring Nestlé remains at the forefront of the industry. 

Support the show

82 - How Coca-Cola's Growth Strategy Ensures Local Relevance, Prioritizes Consumer Engagement, and Meets Evolving Expectations with Javier Meza, Europe CMO11 Dec 202400:44:58

Tune in to Time for A Reset

What is the secret formula for sustainable brand growth at Coca-Cola?

“Coca-Cola’s brand values, such as inclusivity and optimism, serve as guiding principles, ensuring marketing efforts remain authentic and relatable across different markets.” Javier Meza, President Marketing and Europe CMO at The Coca-Cola Company

In this episode of Time for a Reset Marketing Podcast: Insights from Global Brand Marketers, brought to you by CvE Marketing Consultancy, host Paul Frampton sits down with Javier Meza, President, Marketing, and Europe CMO at The Coca-Cola Company. With nearly 27 years at Coca-Cola, Javier shares invaluable insights on the importance of global perspective, company values, and high-quality colleagues that have shaped his career. Discover why he believes marketing should create meaningful value exchanges and how Coca-Cola navigates the evolving landscape through data-driven strategies and AI innovations. They also explore the future of the CMO role and the importance of continuous learning and vulnerability in leadership. Tune in for thought-provoking discussions that blend creativity with analytics in modern marketing!

Here are some key talking points from the episode:

  • How consumers are the ones who are constantly hitting the the Reset Button in Marketing
  • Experiential Marketing and Consumer Engagement
  • Investment in Marketing
  • Using First-Party Data for Personalisation
  • Addressing Audience Planning Challenges
  • Building New Capabilities for Driving Change
  • Using Predictive Analysis to Measure Marketing Effectiveness
  • Combining Human Insights with AI in Marketing
  • The Evolving Role of CMOs


Javier Meza joined Coca-Cola in Europe as President of Marketing and Europe CMO in February 2023. He previously served as SVP of Marketing, Latin America at The Coca-Cola Company and co-founded EXMA Global, a marketing education platform. With a background in chemical engineering and multiple executive education programs, Javier's expertise spans digital marketing, strategic marketing, and leadership. Additionally, Javier has served on the boards of companies such as Solar Coca-Cola, TONICORP, and Jugo’s Del Valle-Santa Clara.

Support the show

81 - The Neuroscience of Ads: Unlocking Consumer Behaviour with Co-op Media, Insights from Dean Harris26 Nov 202400:36:15

“And there's an assumption or a label based on how far away the channel is from the point of purchase. Right? If it's near the till, it's conversion. If it's away from the till, it's brand building. Sitting on your couch is brand-building; if you're in a shop, it's conversion. “ Dean Harris, Head of Co-op Media Network

In this episode of Time for a Reset Marketing Podcast: Insights from Global Brand Marketers, brought to you by CvE Marketing Consultancy, host Paul Frampton sits down with Dean Harris, Head of Co-op Media Network, to explore the fast-evolving world of retail media. They discuss the neuroscience behind consumer behaviour, the evolution of advertising frameworks, and Co-op’s unique approach to measuring impact beyond immediate sales. 

Dean shares insights on leveraging retail media for brand differentiation and explains how Co-op’s model sets it apart. They also delve into the future of AI in retail media, the challenges of upper-funnel advertising, and the leadership qualities required to thrive in this dynamic industry.

Here are some key talking points from the episode:

  • Resetting the Advertising Assumptions
  • Marketing as a Science
  • Challenging Media Channel Assumptions
  • Retail Media and Consumer Behaviour
  • Brand Differentiation and Advertising Strategy
  • Future of Co-op Media Network
  • Incrementality and Industry Standards
  • The Role of AI in Retail Media
  • Leadership Qualities in Retail Media

Dean Harris is a dynamic marketing leader with over 15 years of experience spanning B2B and B2C markets. Starting his career in advertising at McCann Erickson, he managed global B2B client portfolios before transitioning to Co-op, where he has spent over a decade enhancing grocery and life services performance. Dean drives growth as Head of Co-op Media Network by leveraging convenience shopping insights and first-party data. Additionally, as Co-op’s Enterprise Data Owner, he ensures customer data is handled responsibly.

Support the show

80 - Breaking Barriers in FMCG: Creating Supportive Work Environments and Nurturing Diverse Paths to Success with Patrick Zinga from Heineken12 Nov 202400:45:15

“Every time you optimise for something, you’re losing out somewhere else. If you’re optimising for clicks, you’re actually optimizing for people who click a lot. Is that what you really want?”  Patrick Zinga, Head of Digital Media and Consumer Data and Martech at the Heineken Company

In this episode of Time For a Reset Marketing Podcast: Insights from Global Brand Marketers, brought to you by CvE Marketing Consultancy, host Nick King connects with Patrick Zinga, Head of Digital Media and Consumer Data and Martech at the Heineken Company.

Patrick delves into the challenges of modern advertising, advocating for consumer-first, value-driven approaches over intrusive practices like pop-ups and autoplay videos. He discusses Heineken’s strategy for balancing high-quality ad placements, the role of data in driving efficiency, and the importance of inclusivity in hiring. Patrick also shares his insights on AI’s impact on marketing, the dynamics of in-house teams, and the value of compassionate leadership in fostering a creative and thriving environment.

Here are some key talking points from the episode:

  • Resetting the Marketing Industry: The Days of Intrusive Strategies are Numbered
  • Industry Responsibility in Digital Advertising
  • The importance of in Quality Content for modern advertising
  • Importance of Mentorship and Team Development
  • Media In-House Team Dynamics
  • Data Strategy and Consumer Experience
  • The Role of AI in Marketing
  • Compassion in Leadership


Patrick Zinga is a marketer with over 12 years of experience working in top agencies and client-side roles. He has collaborated with leading companies like WPP, Dentsu Aegis, and Publicis across the FMCG, tech, finance, and travel industries. Patrick's expertise spans digital media, data-driven strategies, and cross-channel activations. With a focus on aligning audiences, data, and creative messaging, his skills include programmatic planning, analytics, audience segmentation, and dynamic creative optimisation, driving impactful marketing results for brand and direct response clients.

Support the show

79 - Balancing Product Innovation, Test and Learn, and Agile Strategies in Retail Media: A Conversation with Jack Johnson of Ocado Retail29 Oct 202400:41:58

"We need to stop recycling past strategies. Too often, brands fall back on what worked before instead of innovating. We need a 'test and learn' mentality to drive real growth with retail media." Jack Johnson, Head of Ocado Ads

In this episode of Time For a Reset Marketing Podcast: Insights from Global Brand Marketers, brought to you by CvE Marketing Consultancy, host Paul Frampton connects with Jack Johnson, Head of Ocado Ads at Ocado Retail, UKs popular and preferred online grocer. 

Jack highlights Ocado’s unique position as a leading online-only grocery retailer, emphasizing their innovative use of data and flexible advertising solutions. He stresses the importance of moving away from legacy retail media strategies and advocates for a “test and learn” mentality. He shares insights on their groundbreaking "MPDLab" initiative and how Ocado's comprehensive data approach sets it apart from competitors. Jack also discusses key industry challenges, like a greater need for measurement standardization and the essential skill set for current and future leaders in a dynamic retail media landscape. 

Here are some key talking points from the episode:

  • Understanding Ocado's Retail Business
  •  Innovation in Retail Media to Drive Rapid Product Launch
  • How Ocado Ads Sets Itself Apart from Other Players
  • The Need for Flexibility and a Customer-Centric Approach
  • The Need for Standardising Measurements in Retail Media
  • Attributes of a Retail Media Leader

Jack started his career at IRI before moving to Dunnhumby in 2015, a global leader in customer data science. After various commercial roles at Dunnhumby, working with P&G, GSK, and L'Oréal, Jack led a programme to develop a new approach for commercializing Clubcard data across a client syndicate. Jack then went on to manage several teams responsible for commercializing Tesco Clubcard data and insight solutions before working directly with the Tesco insight team, managing a group of insight managers and data science teams to advise on the launch of Aldi Price Match and Clubcard prices. 

Since joining Ocado back in 2021, Jack has led teams responsible for the data monetization of Ocado's wealth of sales and customer data and now leads Ocado Ads, Ocado's retail media network.

Support the show

78 - Unlocking Brand Growth Through Retail Media Integration with Amir Rasekh, Managing Director of Nectar36008 Oct 202400:39:06

In this episode, we speak with Amir Rasekh, the Managing Director at Nectar360, a fully integrated loyalty, insights, and media services company.

Here are some key talking points from the episode:

  • Challenging the narrow view of retail media
  • The unhealthy obsession with the monetary value of retail media
  • The value of data in retail media
  • Changes in the CPG industry and retail media
  • Integrating retail media into the marketing mix
  • Differences between the US and UK markets
  • The future of retail media
  • Viewing retail media as part of brand growth
  • Attributes of future leaders in the retail media industry

Amir challenges the narrow view of retail media as merely a conversion tool, highlighting its potential for brand growth when integrated across in-store, on-site, and off-site channels. They discuss the power of data in enhancing customer experiences and the importance of incorporating retail media into a well-balanced marketing mix. The conversation also covers the evolving industry, emphasising the need for leadership skills like continuous learning and creative problem-solving.

Amir Rasekh, with 20+ years in loyalty, data, and retail media, leads Nectar360. He excels in using first-party data for customer engagement and has a strong background in building high-performing teams at Sainsbury’s. Amir holds a BA in Marketing and focuses on delivering measurable client impact.


Support the show

Episode 77 - The Retail Media Reality in UK vs. US: AI, Collaboration, and Innovation., Insights from Leaders at Boots., Tesco, Nectar360, and Ocado Retail24 Sep 202400:36:22

“The UK and US retail media landscapes are quite different. In the UK, we've seen a real focus on the in-store experience, whereas in the US, it's been much more digitally driven. But what's interesting is that these two landscapes are starting to converge.” Paul Frampton Calero, Global President, CvE - Marketing Growth Consultancy

In this episode of Time For a Reset Marketing Podcast: Insights from Global Brand Marketers, brought to you by CvE Marketing Consultancy, host Paul Frampton connects with several industry experts at the MAD//Fest 2024 in London, including Ollie Shayer, Omni Media Director at Boots UK; Tash Whitmey, Group Director of Loyalty, Membership and CRM at Tesco; Amir Rasekh, Managing Director at Nectar360; and Ben O’Mahoney, AdTech & Data Partnerships Lead at Ocado Retail.

Join them as they discuss the growth of retail media in the U.K. and highlight the key differences between the UK and US landscapes. The panel explores the importance of customer-centricity, the role of ad tech in delivering personalised experiences, and the potential of AI to transform audience building, creative generation, and campaign performance. They emphasise the need for collaboration between retailers and CPG advertisers, focusing on trust, measurement, and innovation while highlighting self-serve platforms' growing role in the retail media ecosystem.

Here are some key talking points from the episode:

  • Key differences in retail media in the U.K. and U.S.
  • The evolution of retail media and a focus on omnichannel
  • Overpromising and under-delivering on retail media revenue in the U.S.
  • Achieving a balance between revenue growth and customer experience
  • Leveraging ad tech for revenue and customer experience optimisation
  • Building relationships between CPG companies and retailers
  • How CPG companies are embracing retail media
  • Using customer data to drive purchases across the marketing funnel
  • The role of AI in retail media

Panellist Details

Support the show

Episode 76 - How Data and AI Are Shaping the Future of CPG Marketing with Melanie Huet of Newell Brands10 Sep 202400:34:36

“And I do think CFOs have kind of fallen in love with performance marketers because they'll walk in and be able to talk about this dollar drove this conversion, this ROIs. And that's really a CFO's dream. But in my mind, it's one conversation. Because also like you mentioned, Paul, when a consumer sees an ad on Instagram, they don't know if they're receiving an upper funnel brand building ad or a targeted communication to drive conversion. They just know they're seeing a message. And that's why I feel so strongly that we really need to be one team.” Melanie Huet, President of Brand Management and Innovation at Newell Brands

In this episode of Time For a Reset Marketing Podcast: Insights from Global Brand Marketers, brought to you by CvE Marketing Consultancy, host Paul Frampton connects with Melanie Huet, President for Brand Management and Innovation at Newell Brands, a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid, Sharpie, Graco, Coleman, Rubbermaid Commercial Products, and more.

Join us as Melanie delves into the dynamic world of marketing within the CPG industry, where she highlights the critical need for a unified brand strategy that seamlessly integrates performance initiatives with top-of-funnel marketing. Additionally, Melanie explores how data and technology are strongly making their way into CPG marketing. Melanie also touches on the attributes of tomorrow's senior marketer and the challenges of staying relevant in the marketing industry.

Here are some key talking points from the episode:

  • The importance of strategically aligning brand and performance marketing
  • Why marketers need to be financial stewards of the business
  • Leveraging real-time data-driven insights
  • How marketers can avoid the data trap
  • How generative AI can supercharge your insights
  • Future-proofing your marketing career

Melanie brings over 25 years of commercial leadership experience from top companies like Unilever, Kimberly-Clark, and Kraft Heinz, where she successfully revitalized several iconic brands. Before joining Newell Brands, she served as the first Chief Marketing Officer at Serta Simmons Bedding, leading a transformation from a sales-driven to a consumer-focused approach. Her success in this role led to her promotion to EVP, Chief Commercial Officer, where she oversaw the enterprise revenue and reshaped the sales organization.

Support the show

93 - The Importance of Brand Safety in an Increasingly Polarised Media Landscape14 Oct 202500:26:55

New episode of Time for a Reset, brought to you by Overline.

"Keep your knowledge curve ahead of your action curve - it's a real discipline, and it's not easy because there's so much happening. Don't read about OpenAI - go use it. Don't read about TikTok - get on TikTok, which is bewildering, and obviously, the algorithm sucks you in.” Norm Johnston, SVP and Global Head of Advertising at News Corp.

On this episode of Time for a Reset: Insights from Global Brand Marketers, brought to you by Overline, Fiona Davis welcomes Norm Johnston, SVP and Global Head of Advertising Strategy at News Corp, for a candid conversation about why it’s time to reset how we think about brand safety, AI, and premium content in marketing.

Norm draws on his extensive experience across agencies, publishing, and strategy to show how leading brands are navigating the challenges of blocked news content, AI-driven validation, and evolving publisher-advertiser partnerships.

This episode is packed with bold ideas and practical strategies for CMOs and marketing leaders seeking to engage audiences in premium, brand-safe environments.

🎧 In this episode, you'll learn:

  • Why 54% of blocked news content is actually brand-safe and how AI can unlock it
  • How AI is reshaping publisher-advertiser relationships and driving new business models
  • The business case for advertising in premium news environments to reach high-value audiences
  • How publishers innovate with shoppable content and retail media without compromising editorial integrity
  • Why quality journalism remains critical for both democracy and marketing effectiveness
  • How marketers can combine AI automation with high-touch creative experiences

This one’s for marketers ready to pivot from basic digital advertising to human-centric, brand-safe, and future-ready strategies.

Norm Johnston is a digital marketing pioneer and a thought leader in the global marketing space. He began his career in 1995 at Modem Media, the agency behind the first banner ad. He led Modem’s international expansion in London, then held global leadership roles at Mindshare, including Chief Digital and Strategy Officer. Norm later served as Global CEO of Unruly, now a Nexxen company, and is currently SVP, Head of Global Advertising Strategy at News Corp. A published author and industry thought leader, he lives in London with his family.

Support the show

Episode 75 - AI, Diversity, Sustainability, and the Power of Creative Thinking in the Mobile Industry, with Lara Dewar, CMO of GSMA22 Aug 202400:42:30

"I think marketing really needs to be recognised as commercially contributive. I think it needs to be recognised as a function that is driving the business forward, that is driving the organisation forward.” Lara Dewar, CMO of GSMA

In this episode of Time For a Reset Marketing Podcast: Insights from Global Brand Marketers, brought to you by CvE Marketing Consultancy, host Paul Frampton connects with Lara Dewar, CMO of GSMA, an organisation that represents the interests of mobile network operators worldwide.

Join us as Lara shares her diverse career in financial services, telecom, and charity, highlighting her work at World Vision Canada. She stresses redefining marketing as a strategic discipline crucial for reputation management and brand stewardship while emphasising the CMO's role in strategic discussions and proving marketing's value. Paul and Lara discuss the challenges CMOs face and AI's impact on the mobile industry. Lara advocates for ethical AI practices and democratising access to innovation. The conversation underscores the importance of CMOs being strategic, visionary, creative to address societal issues, with a focus on continuous learning and networking.

Here are some key talking points from the episode:

  • Introduction and Lara's experience in various sectors 
  • Redefining marketing as a strategic discipline
  • The role of the CMO in ensuring marketing plays a strategic role
  • Challenges faced by CMOs in a fast-evolving landscape
  • The significance of the World Mobile Congress
  • AI's impact on the mobile industry and marketing
  • Sustainability in the mobile industry
  • Addressing societal issues in the mobile ecosystem
  • Traits and skills of successful CMOs 

Lara is an inspiring leader, connector and innovator. With over 20 years of experience across the financial services, energy, charity and telecoms sectors, she has challenged the status quo, leveraged market opportunities, repaired damaged reputations and successfully led through crisis situations.

An impactful Executive who combines strategic insight, a deep understanding of purpose and an engaging communication style to connect the vision to the people and deliver meaningful results for stakeholders. Lara thrives in complex environments and is highly adept at building relationships and growing influence across global structures.

Her work has included attracting new and innovative Partners and ambassadors such as Meghan Markle, Twitch, Universal Music, and Omaze.

Support the show

Episode 74 - Can AI Replace the Mad Men? Reinaldo Padua from Beliv Shares Insights on CPG Marketing's Future13 Aug 202400:37:37

"The future of marketing is really about being able to anticipate consumer needs and being able to leverage technology to meet those needs.” Reinaldo Padua, Chief Brand Officer at Beliv

In this episode of Time For a Reset Marketing Podcast: Insights from Global Brand Marketers, brought to you by CvE Marketing Consultancy, host Paul Frampton connects with Reinaldo Padua, Chief Brand Officer at Beliv  a company creating magic with products customised for the Latin American market.  . Join them as they discuss the importance of building powerful brands that can command future growth, the role of AI in marketing, the importance of data in CPG marketing, and the significance of motivation and purpose when working with millennials.

Reinaldo advises focussing on leading indicators of growth and profitability and combining these with lagging indicators to demonstrate brand investment value to stakeholders. He stresses staying close to cultural shifts to connect with diverse demographics and mentions using AI tools for data analysis. He also explores AI in content generation, especially for brands with low budgets.

Here are some key talking points from the episode:

  • The need to focus on leading indicators of future growth and profitability
  • The importance of combining lagging and leading indicators
  • Using leading indicators and data analytics to drive marketing decisions
  • The importance of staying updated in the rapidly changing field of technology
  • The shift towards personalisation and the use of AI to process big data
  • AI as a tool to amplify and empower marketers
  • Staying aligned with cultural shifts and consumer demographics
  • AI's evolving role in marketing, automating presentations, analysing data, and creating content

Reinaldo is the Chief Brand Officer at Beliv Company, a bevtech present in more than 30 countries in the Americas and around the world, with the mission of fulfilling the needs of consumers worldwide through healthy products and winning value propositions rooted in a Latin American DNA. 

Reinaldo is an experienced global marketing leader passionate about growing consumer-oriented brands and businesses. He is energised by tackling complex business issues and solving them with holistic, disruptive, yet pragmatic solutions. He has more than 20 years of experience leading the development of growth, marketing, and commercial strategies for global food, beverage, QSR, and telecommunications brands in over 40 different countries. He is energized by tackling growth challenges from a holistic, disruptive, and pragmatic perspective alongside agile and innovative teams.

Throughout his career, Reinaldo has had the opportunity to drive positive changes in global companies like Procter & Gamble, Kraft Foods, AT&T, Zyman Group, and Coca-Cola, thanks to portfolio strategies, segmentation, innovation, and digital marketing.

Support the show

Episode 73 - Great Marketing Is Always A Fantastic Balance Between The Art And The Science with Ollie Shayer, Omni-Media Director at Boots UK23 Jul 202400:41:22

"Marketing is definitely an art and a science. There's an element of creativity and coming up with ideas and concepts, but the science part is essential. The science is about understanding your data and your customers and then using those insights to craft your creative process and deliver the right message to the right customer at the right time." Ollie Shayer, Omni-Media Director at Boots UK.

In this episode of Time For a Reset Marketing Podcast:  Insights from  Global Marketers, brought to you by CvE Consultancy, host Paul Frampton connects with Ollie Shayer, Omni-Media Director at Boots, the 175-year-old UK health and beauty retailer and pharmacy chain. Join them as they discuss the fascinating role of an Omnichannel Media Director and how they balance art and science in marketing.  Explore the impact of technology, data-driven strategies, and AI on the industry while gaining valuable insights into creating personalised experiences, the role of data in product marketing,  and the responsibility of companies like Boots in safeguarding their customers’ data to maintain their customer trust. 

 Here are some key talking points from the episode:

  • Introduction and Role of an Omnichannel Media Director
  • Balancing Art and Science in Marketing
  • Ollie’s view on how companies should incorporate AI and GenAI to their marketing efforts 
  • The importance of a test and learn mindset when it comes to learning new technologies
  • Responsible Use of Data and Customer Trust
  • Relationship Between Marketing and Technology
  • Implementing New Technology and Finding Trusted Advisors

Listen to this captivating conversation between Paul Frampton and Ollie Shayer. It provides advice for future CMOs and a glimpse into the evolving retail industry.

As the Omni-Media Director at Boots UK, Ollie Shayer brings over 20 years of expertise in the media industry, spanning FMCG, retail, and e-commerce across Europe, the US, LATAM, and APAC regions. At Boots, Ollie is at the forefront of driving a consumer-centric, omnichannel media agenda, overseeing both the consumer media strategy and the retail media group.

Ollie is recognised as a thought leader in the industry, a sought-after keynote speaker, and a presenter at prestigious global events. The industry has recognised his work, and his accolades include being named New Digital Age Brand Hero 2023, the PMW Power 100 in 2023 and 2024, and Campaign’s 40 Under 40 award in 2024. He is also a member of Future 100 Media Club.

Support the show

Episode 72 - Strategies and Success Stories in Retail Media with Experts from Boots, Co-op, Circana, and Criteo at MAD//Fest 202416 Jul 202400:45:53

“I think retail media has become a hot topic for several reasons. One is, obviously, the deprecation of cookies and the privacy changes. So, advertisers are looking for new data sources, and retailers have incredibly rich consumer data.” Carl Carter SVP of Media & Analytics at Circana

In this episode of Time For a Reset: The Marketing Podcast with Global Brand Leaders, host Paul Frampton connects with several industry experts at the MAD//Fest 2024 in London, including Dean Harris, Retail Media Leader at Co-Op Media Network; Ollie Shayer, Omni Media Director at Boots UK; Carl Carter, SVP of Media & Analytics at Circana; and Jill Orr, Managing Director Enterprise EMEA at Criteo, to discuss the hot topic of retail media. Join them as they discuss the rising interest in retail media and the driving factors behind this growth. Learn about the importance of high-margin revenue for retailers and the significance of understanding buyer behaviour. Discover how retail media can target precise audiences, measure and reassure advertisers, and improve consumer understanding.

Here are some key talking points from the episode:

  • Driving factors behind the growing interest in retail media
  • Growth drivers for Co-Op Retail Media Network
  • The significance of understanding buyer behaviour
  • The ability of retail media to target precise audiences
  • Collaboration between brands and retailers
  • The differences between the US and UK approaches to retail media
  • Taking a longer-term perspective on retail media

Dean Harris is the Retail Media Leader at Co-Op Media Network

Ollie Shayer is the Omni Media Director at Boots UK

Carl Carter is the SVP of Media & Analytics at Circana

Jill Orr is the Managing Director of Enterprise EMEA at Criteo

Support the show

Episode 71 - Why Brands Need to Take a Stand on Social Issues: A Conversation with Michael Smith, CMO of NPR04 Jul 202400:32:55

“As marketers, we have to be able to adapt and be flexible. We have to be willing to experiment and try new things because the tools and technologies are changing so rapidly.” Michael Smith

In this episode of Time For a Reset: The Marketing Podcast with Globa Brand Leaders, host Paul Frampton connects with Michael Smith, CMO of NPR, the National Public Radio, which is a non-profit media organization. Join them as they discuss the challenges of brands taking stands on social issues, the role of brands in supporting underrepresented groups, and the impact of technology on marketing. They emphasise the importance of staying connected and relevant to consumers and adapting to new tools and technologies. Don’t miss out on this insightful conversation to stay ahead in the dynamic landscape of marketing!

Here are some key talking points from the episode:

  • The challenges and importance of brands taking stands on social issues
  • The role of brands in serving and supporting underrepresented groups
  • Balancing core audience values and broader social responsibility
  • The impact of technology on marketing, including AI
  • Understanding consumer behaviour and avoiding getting stuck in a bubble
  • The evolving role of CMOs and the need for continuous learning
  • The importance of flexibility in adopting emerging tools and technologies 

Michael is an accomplished executive and recognised thought leader in brand marketing, content development and production, OTT digital streaming, and podcasting. He is highly regarded for providing strategic vision and inspirational and collaborative leadership in the development and launch of media content while continually leveraging the new ways people consume content.

As the Chief Marketing Officer at NPR, he leads the organisation’s brand marketing, audience growth, and consumer product initiatives. He has introduced several impactful and award-winning campaigns for NPR Podcasts (“More Voices, All Ears”) and NPR Brand (“What You Hear Changes Everything”) that increased brand awareness, familiarity, and engagement among younger and more diverse audiences. 

Michael has over 30 years of experience in entertainment, brand marketing, content, digital, and revenue-generating brand extensions. He has also led marketing teams at companies like Scripps Network Interactive and Food Network.

Support the show

Episode 70 - The Changing State of Marketing: A Conversation with Experts from Unilever, Nokia, and Beyond at Cannes Lions Festival 202421 Jun 202400:38:54

“Anyone can actually produce really high-quality content right now and marketing campaigns. And I think that is putting smaller companies or more agile companies in a good position.” Lars Silberbauer

In this episode of Time For a Reset: The Marketing Podcast with Global Brand Leaders, host Paul Frampton connects with a range of industry experts at Cannes Lions Festival 2024, including Lars Silberbauer, Philippa Tilley, Jerry Daykin, Fiona Davis, and Stephani Estes. Join them as they discuss the growing concern around digital overconsumption and the need for more balanced experiences with technology, sustainability in marketing, and the democratisation of tools like AI. They also explore the role of marketing in driving growth and creating value, emphasising the importance of creativity that drives results and the need for marketers to focus on metrics that demonstrate business impact.

Here are some key talking points from the episode:

  • Worries over digital overconsumption
  • Sustainability in marketing, including the relaunch of old phones
  • Why the democratisation of tools like AI will help smaller companies succeed
  • The need to move beyond the deprecation of cookies
  • Accurate measurement practices in marketing

Lars Silberbauer is the CMO of HMD & Nokia Phones, and is known for leading digital transformations for world-renowned brands.

Philippa Tilley is Head of Brand, Radiant & Care at Unilever, and has nearly twenty years experience across marketing strategy, brand craft, and innovation development. 

Jerry Daykin is the Fractional Digital Transformation, Partnerships & Responsible Media Lead at PepsiCo, and Fractional Chief Marketing & Strategy Officer at Adfidence. 

Fiona Davis is Global VP of Growth at CvE, and helps customers build scalable marketing and media strategies to drive their business growth goals. 

Stephani Estes is Chief Media Officer at Goodway Group, a prominent marketing agency. 

Support the show

Episode 69 - Why Marketing Needs a Reset: Marketing Leaders from Global Brands Speak Their Mind31 May 202400:20:51

Welcome to Time for a Reset: The Marketing Podcast with Global Leaders, where we sit down with top marketing leaders representing the biggest and most beloved brands. From understanding shifting consumer behavior to recognizing the increasing importance of marketing in driving business growth, our podcast delves deep into the strategies and insights that are shaping the future of marketing.

In this special episode, we look at what different senior marketers would like to RESET in marketing. From the dynamic intersection of purpose and profit to the transformative power of marketing in today’s digital landscape, this episode blends the art of brand purpose with the science of business-centric strategies. We’ll dissect the complexities of marketing jargon, advocate for simplicity, and discuss the evolving role of marketing in fostering customer well-being and long-lasting relationships. 

Join us as we also address the creative reset needed to enhance storytelling, the saturation of media in consumer spaces, and the critical need for accurate cross-channel measurement. Stay tuned for an insightful episode that promises to reshape your vision of the Future of Marketing.

Support the show

Episode 68 - Data-Driven Marketing and Why CMOs Must be Three-Dimensional with Ben Carter of Carwow04 Apr 202400:26:16

Ben Carter, Global Chief Customer and Marketing Officer at Carwow, unpacks the value of cross-channel measurement, data-driven decision-making, TV advertising, content marketing, the role of social media and organic reach. Ben also shares his experience at Carwow and the opportunities presented by the digital transformation of the car market. We also cover the importance of local knowledge, the role of AI in marketing, and the attributes of the future CMO.

“The changes that have been made by Google and Apple are both challenging and beneficial. They're challenging because they make it harder to understand what's happening in your marketing, but they're beneficial because they force us to get better.” Ben Carter

In this episode of Time For a Reset: The Marketing Podcast with Global Leaders, Nick King, Global Practice Lead at CvE Consultancy, connects with Ben Carter, Global Chief Customer and Marketing Officer at Carwow, a leading retailer of new and used cars.

Join them as they discuss:

  • Ben’s marketing reset: The importance of cross-channel measurement in marketing in the face of the cookies' demise
  • Scaling challenges for startups and small companies and the importance of a granular view of marketing performance
  • The impact of changes made by Google and Apple on marketing strategies
  • Data-driven decisions and understanding the full funnel effect of marketing channels
  • Measuring Marketing performance with attribution models and customer surveys
  • The importance of content marketing and the use of social media channels
  • The role of AI in marketing
  • A look at the toolkit of tomorrow’s CMO

At Carwow, Ben is tasked with revolutionising how consumers buy and sell cars. Prior to joining Carwow in October 2022, he worked in executive marketing roles for several of the UK’s biggest digital businesses, including Purplebricks, Just Eat, and Betfair, to drive growth, build their brands, and accelerate their digital transformation. He is also Chair of the Lily Foundation, a charity dedicated to raising awareness and finding a cure for mitochondrial disease, and the Director of Women in Football.

Support the show

Episode 67 - Moving away from Marketing Jargon and Closer to Transforming Marketing into a Growth Engine with Caroline Harrison from HSBC UK27 Feb 202400:30:05

Our guest Caroline Harrison, Director and Head of Digital Marketing at HSBC UK.  shares her views on:

  • Caroline’s marketing reset: Simplify marketing jargon for more effective communication
  • Pivoting marketing from a cost centre to a revenue engine
  • Prioritising tasks for greater efficiency and effectiveness
  • The relationship between performance and brand marketing
  • The role of measurement and attribution in driving informed decisions
  • Right housing: The fine balance between in-house and outsourced marketing activities

People who know Caroline professionally use brave, disruptive, dedicated, and passionate to describe her. She is fearless in asking the right questions and challenging the status quo. As a consummate digital marketer, she ensures that tangible and measurable results underpin digital performance. 

Caroline provides authentic leadership and creates an environment of openness and trust. Her knowledge of digital marketing enables her to support both the vision and the day-to-day details. However, her passion for innovation and driving change is particularly inspiring. Caroline’s 20+ year career in digital marketing cuts across global brands like American Express, Barclays Bank, and HSBC UK. 

The full transcript is available here.

You can also get an excellent overview of the main highlights and discussion points by reading our blog piece of the episode.

Support the show

Episode 66 - The Role of a CMO as a Growth Evangelist, with Aparna Sundaresh of Unilever07 Feb 202400:42:52

In this episode of Time For a Reset: The Marketing Podcast with Global Leaders, Paul Frampton, Global President at CvE Consultancy,  connects with Aparna Sundaresh, Global VP of Transformation at Unilever and Member of the Supervisory Board at Enviu.

You can also get an excellent overview of the main highlights and discussion points by reading our blog piece of the episode.

Join them as they discuss:

  • Aparna’s marketing reset wish: Aligning purpose and profit in marketing
  • The need for brands to build authenticity, consistency, and commitment to their purpose to establish trust and credibility with consumers.
  • The role of marketing technology and data in building e-commerce capabilities
  • A shift in the buyer-seller relationship between CPGs and retailers and the role of retail media
  • An industry shift toward data-driven decision-making
  • Connecting upper and lower funnel activities to better understand data attribution

Aparna describes herself as a global citizen and C-Suite executive leader who believes that business can be a force for good. Her career is defined by creation and transformation while driving a commercial edge. She enjoys building brands, driving digital transformation, forging partnerships, and pioneering innovation. She has held C-suite positions at global and legacy brands like Unilever and  Lipton.


The full transcript is available here.

Support the show

92 - Why Marketing Doesn’t Require Endless Data, Just the Right Signals with Paul Wright from UBER28 Aug 202500:26:40

🎙️ New episode of Time for a Reset;  brought to you by Overline.

“We've built a whole advertising digital ecosystem based on targeting devices rather than people, and I think we've got to get a reset back to people because advertising needs to engage with people in the right way.” - Paul Wright, Director and Head of EMEA at Uber Advertising

TFAR has had a little break this summer, but we’re now back and delighted to bring you this episode with Paul Wright, Director and Head of EMEA at Uber Advertising, for a candid conversation about why it's time to reset the way we think about marketing, from tracking devices to truly understanding people.

Paul draws on his experience at AOL, Sky, Apple, OMD, and now Uber to demonstrate how leading brands are shifting their focus from data overload to contextual relevance, cultural connection, and genuine human attention.

This episode is packed with bold ideas and practical strategies for CMOs and rising marketing leaders ready to cut through the noise and re-center marketing around people, not platforms.

🎧 In this episode, you'll learn:

  • Why the future of advertising is people-first, not device-first
  • How Uber measures genuine consumer attention, and hits 6.6 seconds of it
  • What makes cultural context more powerful than raw targeting data
  • How to balance personalization with privacy and trust
  • Why fraud-free, native environments deliver stronger ROI
  • What it means to create journey-based, brand-safe advertising
  • How retail media can elevate brand engagement beyond the basics
  • And why the fundamentals of marketing matter more than ever in an automated world

This one’s for marketers ready to pivot from solely a device-centric to a more human-centric approach to marketing. 

Paul Wright is the Director and Head of EMEA at Uber Advertising, where he leads the company’s rapidly growing billion-dollar ad business. With a career spanning global giants like AOL, Sky, Apple, and OMD, Paul has been at the forefront of driving the digital agenda. A former entrepreneur and executive leader, Paul is a passionate advocate for the power of digital advertising to connect brands with consumers. He is also a firm believer in diversity and inclusion in the workplace. 

Support the show

Episode 65 - The Holistic Marketer: Building a Strong Brand and Navigating the Challenges of Measurement in a Digital World with Nic Travis of Lloyds Bank23 Jan 202400:36:09

In this episode of Time For a Reset: The Marketing Podcast with Global Leaders, Paul Frampton - Global President at CvE Consultancy,  sits down with Nic Travis, Head of Digital Marketing at Lloyds Banking Group.

You can also get an excellent overview of the main highlights and discussion points by reading our blog piece of the episode.

Join them as they discuss:

  • Nic’s marketing reset wish: A focus on measurement
  • Building a robust measurement framework
  • Nic’s secret sauce for scaling and motivating online teams
  • The intersection of brand and performance marketing
  • The evolving role of CMOs
  • Driving personal growth with an endless loop of adaptability and staying curious

Nic brings 20 years of experience across a broad spectrum of e-commerce areas, including marketing, data privacy, web design/development, UX, CRO, and analytics. He has a proven track record of delivering growth and works as Head of Digital Marketing at Lloyds Banking Group, the UK’s largest retail bank.

His role includes managing an agency and client hybrid team and supporting the effective delivery of a substantial marketing budget. Nic is tasked with delivering a cross-channel, multi-year digital marketing transformation covering Measurement, Adtech, Martech, Data Consent / Privacy, and Channel Optimisation. His previous roles include Head of Digital at MBNA and User Experience Manager at Claire’s Accessories.

The full transcript is available here

Support the show

Episode 64 - Mastering the Balance between Profit and Purpose at Albertsons Companies: With Francisco Bram, VP of Marketing and Customer Insights09 Jan 202400:34:44

In this episode of Time For a Reset: The Marketing Podcast with Global Leaders, Paul Frampton - Global President at CvE Consultancy,  interviews Francisco Bram, VP of Marketing and Customer Insights at Albertsons Companies.

You can also get an excellent overview of the main highlights and discussion points by reading our blog piece of the episode.

Join them as they discuss:

  • The shift from revenue-centric focused marketing to one that enriches customers' lives
  • Balancing profit and purpose: prioritising customer well-being
  • The role of marketing in brand storytelling and community connection
  • The importance of data-driven marketing in measuring impact and driving decision-making
  • The importance of contextually relevant advertising: bringing product marketing mindset to retail
  • Evolution of the CMO role toward data-driven decisions, managerial influence, and personal growth.

Francisco Bram is Vice President of Marketing and Customer Insights for Albertsons Companies. Francisco believes marketing should play a role in leading the discussion internally around prioritising customer well-being and  leads  the development and launch of “Sincerely Health”, a digital platform which has already netted over one million customers. 

Francisco has over fifteen years of experience growing brands, products, and customers across tech, health, and retail. Throughout his career, more than $5B in topline revenue has been directly attributed to his marketing efforts.

Francisco has been recognized twice as a top 100 product marketing influencer and three times as a top product marketing mentor. With a growth mindset that allows him to innovate, take risks, and push boundaries to achieve breakthrough results, Francisco believes that the only constant in life is change.

The full transcript is available here.

Support the show

Episode 63 - Why CMOs Should Lead on Sustainability and Product Design: Insights from Lars Silberbauer, CMO of HMD Global12 Dec 202300:27:21

In this episode of Time For a Reset: The Marketing Podcast with Global Leaders, Paul Frampton - Global President at CvE Consultancy,  sits down with Lars Silberbauer, CMO of HMD Global, the holding company for Nokia Phones.

You can also get an excellent overview of the main highlights and discussion points by reading our blog piece of the episode.

Join them as they discuss:

  • HMD Global: Using innovative tech to bring Nokia back to life
  • The role of sustainability in product development
  • Integrating brand and performance marketing with measurement models
  • Accelerating ideation and product development with AI
  • Tomorrow’s multidisciplinary CMO: Skilled in AI and culturally aware
  • Yes, but is it relevant today? Questioning past practices in marketing

Lars Silberbauer is considered one of the world’s leading thought leaders for all things marketing, digital, and social. His CV is jam-packed with leading digital marketing roles at global and legacy brands. Currently, he is the Chief Marketing Officer at HMD Global and Nokia Phones.  Lars has also been the Global Head of Brand, Marketing, and Digital at the Olympics  (IOC), the Senior Vice President of Viacom, a digital studio branch of MTV, and the Senior Global Director of Digital at The LEGO Group.

The full transcript is available here.

Support the show

Episode 62 - Balancing Data-Driven Decisions and Creative Intuition with Jasmine Dawson, Senior Vice President of Digital Consumer Engagement at BBC Studios08 Nov 202300:23:55

In this episode of Time For a Reset: The Marketing Podcast with Global Leaders, Nick King, Global Practices Lead at CvE,  sits down with Jasmine Dawson, Senior Vice President of Digital Consumer Engagement at BBC Studios,  a commercial subsidiary of the BBC that creates, produces, broadcasts, finances, and sells content around the world.

They discuss the importance of storytelling in the digital market, and Jasmine shares her experiences and insights on customising content strategies for each audience segment and platform. She highlights how taking calculated and calibrated risks can yield unexpected wins that accelerate your career growth.  They further explore how BBC Studios has stayed relevant in the UK and US markets and explore the integration of marketing and content strategy.

You can also get an excellent overview of the main highlights and discussion points by reading our blog piece of the episode.

Join them as they discuss:

  • Winning by customising content for the medium and audience
  • How a legacy production company creates viral content on TikTok and Snapchat
  • The role of an open and inclusive culture in fostering innovation 
  • Aligning decision-making with data and creative instincts 
  • Advice for young professionals 

Jasmine Dawson, Senior Vice President of Digital Consumer Engagement at BBC Studios, is an award-winning digital specialist with over fifteen years of experience in London and New York, both in-house and agency side, working with blue chip brands such as The New York Times, Hulu, and BT. She has substantial experience driving digital transformation and developing brands' digital footprint, focusing on relevance, reach, and revenues.

The full transcript is available here.

Support the show

Episode 61 - The Future of Retail Marketing: Brand Building, Data-Driven Strategy, Customer Personalisation, and Sustainability with Tom Langley of John Lewis Partnership17 Oct 202300:25:50

In this episode of Time For a Reset: The Marketing Podcast with Global Leaders, Nick King, Global Practices Lead at CvE,  sits down with Tom Langley, Head of Personalisation and Retail Media at John Lewis Partnership. The John Lewis Partnership is the UK’s largest employee-owned business and the parent company of two legacy brands - John Lewis and Waitrose. For over 90 years, the Partnership has operated as a force for good with the core objective of developing fair and sustainable relationship with all stakeholders, including customers, suppliers, and communities. 

The engaging discussion covers Tom's role in creating new data-led customer propositions and capabilities for the group's brands and the need to press the reset button to prioritise marketing and brand building in retail organisations. Tom also highlights the importance of data and technology in personalisation efforts and how it can simplify the marketers' job by automating routine tasks.  The conversation also covers privacy and data protection and the Partnership’s sustainability drive.

You can also get an excellent overview of the main highlights and discussion points by reading our blog piece of the episode.

Join them as they discuss: 

  • The role of marketing  and brand building at the the board level of retail companies
  • How invested are  senior marketers with the technology stack
  • Using AI and ML-driven data science to deliver value exchanges
  • Walking the thin line between personalisation and customer data privacy
  • A beyond the horizon look into the role of retail media 
  • Overcoming the challenge of measuring the ROI of retail media
  • Sustainability  as a part of the Partnership’s DNA
  • Advice for young marketing professionals 

As Head of Personalisation and Retail Media at the Partnership, Tom’s role focuses on evolving and scaling the retail media services of the brand for the benefit of its customers, advertisers and the Partnership.  Prior to joining the Partnership, Tom spent 15 years at Dunnhumby, working with Tesco and other retailers around the world to design and build their retail media businesses. Tom is a passionate and energetic business leader with extensive experience in digital marketing and E-Commerce at Retail and FMCG brands. He is adept at dealing with complex and innovative data sources and using customer data science to understand and improve shopper experience.

The full transcript is available here.

Support the show

Episode 60 - From C-Suite Alignment to Becoming Data-Driven: Insights from 10 Marketing Leaders10 Aug 202300:29:52

In this special episode of Time For a Reset: The Marketing Podcast, we celebrate our third anniversary by revisiting a selection of the best conversations with ten of our global leader guests. 

This episode is packed with insights from the fast-evolving marketing world, including aligning marketing strategies with the C-Suite and the benefits of making data-driven decisions. If you want to know more about how marketing leaders are changing the game or how you can uplevel your marketing strategies, make sure to tune in!

Featuring:

Support the show

Episode 59 - Reckitt's Remarkable Journey to Take Marketing to the Top of the Board Room Agenda with Jason Carter11 Jul 202300:28:30

On the latest episode of Time For a Reset: The Marketing Podcast with Global Leaders, host Paul Frampton - Global President at CvE Consultancy,  is joined by Jason Carter, Global Transformation Director at Reckitt, a renowned global and legacy CPG brand. in the consumer packaged goods industry (CPG). 

The discussion pivots around the evolution of marketing in the CPG space, with Jason sharing insights across different critical topics and marketing touchpoints, including his Reset on the importance of integrating media and creative teams with the brand at the core, the challenges of aligning vertical specialists with strategy formulators, and why marketing needs a seat at the board head of the table to drive true business growth and transformation. Jason also touches on Reckitt’s current views on marketing in-housing and the importance of a strategic plan which defines a hybrid model where agencies and partners play a key role.

Join us as we discuss:

  • The challenges of building an integrated marketing roadmap
  • Aligning brand strategy with vertical specialists 
  • Why marketing needs a seat at the head of the table
  • Marketing in-housing and the importance of a hybrid model 

Jason has over 30 years of leadership experience that stretches from agencies like Universal McCann and Zenith to global brands like Reckitt. He is an entrepreneurial and passionate media executive with a track record of launching and scaling digital capabilities across markets and building motivated and collaborative teams that deliver innovative digital marketing. 

Jason is also the founder of cartR Advisory, a platform that helps advertisers, agencies, publishers, tech players, and investors design, develop, and deploy growth strategies.

Enjoy this episode!

The full transcript is available here.

Support the show

Episode 58 - Reinventing the Shopper Experience at the Intersection of Offline and Online with Seb Bardin of Coca-Cola04 Jul 202300:29:51

In this episode of the Time for a Reset: The Marketing Podcast, Paul sits down with Seb Bardin, the In-Store Experience Marketing Lead at Coca-Cola.  Also known as The Coco-Cola Company. 

They discuss the direct-to-consumer (DTC) space, the importance of first-party data, the traditional world of shopper marketing, and the integration of the physical and digital shopping experience. 

Seb highlights the importance of continuous learning and having a growth mindset to stay future-relevant.

Join us as we:

  • Discuss the need to develop a business mindset
  • Examine the value of effective communication between teams
  • Examine the rise of DTC and the opportunities it presents
  • Evaluate the shift from specialisation to integration in marketing
  • Assess the importance of a strong data strategy

Seb has over 16 years of digital marketing leadership experience at global brands like Shell, Sony, Unilever, and Coca-Cola. He is an expert in developing and executing digital, e-commerce, and media strategies. 

Seb prides himself on his ability to help businesses grow and to drive value for consumers using an integrated end-to-end marketing approach and digital transformation throughout the funnel. 

Enjoy listening to our #marketing podcast!


Support the show

Episode 57 - How Data and Creativity Collide in B2B Marketing with Olya Dyachuk of Heineken20 Jun 202300:31:39

In this episode of the Time for a Reset: The Marketing Podcast, Nick King sits down with Olya Dyachuk, Data-Driven Media Director at Heineken. We discuss the importance of sustainability and diversity in marketing, the role of data and technology in media planning, and the need for marketers to prioritise people and consumers. Olya shares how Heineken is leading the charge in responsible media while inspiring brand teams to do more in these areas. 

Join us as we:

  • Discuss aligning creativity with data to drive marketing results
  • Look at how #ROI and a focus on KPIs elevate marketing to the boardroom at Heineken 
  • Examine the need to drive #sustainability and #diversity in media management 
  • Evaluate the impact of brand equity and positioning on business results
  •  Give advice for young marketing professionals

Olya has over 15 years of marketing leadership experience at global brands like Coca-Cola, McDonald's, Bacardi, and Heineken. She is an expert in Global Marketing, Digital, Data and Technology. Olya is a leader, creative thinker, change-maker, problem solver, and a passionate believer in inclusive and sustainable marketing. Olya is the winner of 'Media Leader 2023' in the Advertiser category.

The full transcript is available here.

Support the show

Episode 56 - Mastering the Data & MarTech Realm. Stuart Colman. Part 215 Jun 202300:32:05

In this episode of the Time for a Reset podcast, Rob sits down with Stuart Colman, Founder of Colman Media, Data, and Technology, to discuss the current state of the TCF (Transparency and Consent Framework) and potential areas for improvement, such as clarifying responsibilities and simplifying the process for consumers. He further discusses clean rooms and their potential benefits and challenges, including the need for interoperability and the high entry point for small businesses. He then moves the conversation to the world of AI and its impact on advertising and marketing.

Join them as they:

  • Discuss the challenges and impacts of TCF on the marketing industry 
  • Address privacy concerns and data sharing with clean rooms 
  • Explore the potential future development of clean rooms  
  • Highlight the universal ID approach to replacing third-party cookies
  • Examine the implications of AI in the Advertising and Marketing industry 

Stuart Colman is the founder of Colman Media, Data and Technology, a technology consultancy. Stuart is committed to providing expertise on digital advertising, market-entry, data usage, and go-to-market strategies, to name a few. He is known for his exceptional competence in managing sales teams and revenue flows, harnessing safe data assets while being customer-centric. 

If you enjoyed this episode, make sure to subscribe, rate and review us on Apple Podcasts, Spotify, and Google Podcasts. Instructions on how to do this are here.


The full transcript is available here.

Support the show

91 - Elevating Marketing to Strategic Leadership with Claire Moyles, Marketing Director at Sainsbury’s Bank01 Jul 202500:33:03

"Fundamentally, I'd like to hit the reset button on how we break down silos within organisations so that we can work collaboratively to solve for brilliant customer journeys and brilliant customer experiences." - Claire Moyles, Marketing Director at Sainsbury’s Bank

🎙️ New episode of Time for a Reset — brought to you by Overline.

In this episode, host Fiona Davis is joined by Claire Moyles, Marketing Director at Sainsbury’s Bank, for a candid conversation about shifting marketing’s role, from delivery function to business driver.

Claire shares how she’s navigated that shift: aligning teams, building the business case for brand investment, and using AI and data to cut through silos instead of adding to them.

This episode is packed with real-world strategies for CMOs and future leaders who want to elevate marketing’s impact where it matters most — inside the business.

🎧 In this episode, you'll learn:

  • What it really takes to make marketing a strategic partner
  • How a Chief Customer Officer can unite product, data, digital, and marketing
  • Why agile collaboration beats another org chart redesign
  • How to balance long-term brand building with short-term performance
  • How to build a business case for brand that your CFO will buy
  • Where AI can actually make a difference
  • What embedding brand values into an organisation really looks like
  • And the leadership traits marketers need next

This one’s for anyone tired of being seen as a service function and ready to lead.

Claire Moyles is the Marketing Director at Sainsbury’s Bank, with a strong track record of delivering customer-centric strategies that drive both brand and commercial growth. With senior experience at leading UK financial brands like NatWest and Tesco, she excels in digital marketing, brand management, and customer engagement. Claire is passionate about transforming marketing into a strategic function, fostering cross-functional collaboration, and enhancing customer experiences. An active member of the Marketing Society, she champions professional development and thrives on building high-impact, collaborative teams.

Support the show

Episode 55 - Mastering the Data & MarTech Realm. Stuart Colman. Part 113 Jun 202300:16:29

In this episode of the Time for a Reset podcast,  Robert Webster Data & Martech global expert and VP of Strategy & Innovation at CvE, sits down with Stuart Colman, Founder of Colman Media, Data, and Technology, to discuss the need for a reset in marketing data. The demise of the third-party cookie has changed the fundamentals of advertising, and businesses need to embrace new technologies and ways of working to transform their operations. He further discusses the impact of recent changes in the digital advertising industry, the importance of first-party identity, and the role of publishers in the industry, and concludes by speculating on the factors that may influence Google's decision to remove third-party cookies. 

Join them as they:

  • Discuss the transformation of third-party cookies in marketing over the years
  • Elaborate on the impact of cookie limitations on Apple products
  • Highlight the effect of third-party cookies' demise on publishers 
  • Find out how Google's decision to remove third-party cookies will affect the marketing sector 

Stuart Colman is the Founder of Colman Media, Data and Technology, a  technology consultancy.  Stuart is committed to providing expertise on digital advertising, market-entry, data usage, and go-to-market strategies, to name a few. He is known for his exceptional competence in managing sales teams and revenue flows, harnessing safe data assets while  being customer-centric. 

If you enjoyed this episode, make sure to subscribe, rate and review us on Apple Podcasts, Spotify, and Google Podcasts. Instructions on how to do this are here.


The full transcript is available here.

Support the show

Episode 54 - Diversity and Inclusion: Key Elements for Marketing’s Future Operating Model. A Discussion. Jesh Sukhwani, Lenovo31 May 202300:16:56

In this episode of the Time for a Reset podcast, Nick King sits down with Jesh Sukhwani, Global in-housing Media & COE Director at Lenovo, a world-class IT service and consulting firm. Jesh elaborates on the importance of diversity and inclusion in marketing. He further delves into Lenovo's marketing transformation and the collaborative approach needed to future-proof the business in the digital industry. They emphasise prioritising the consumer, building trust, and exchanging value between advertising and content. 

Join them as they discuss:

  • The approach and philosophy of digital marketing  
  • The importance of understanding data collection and user privacy to future-proof the business
  • Tactics to build customers' trust 
  • Transformation processes for marketing

Jesh Sukhwani, Global in-housing Media & COE Director at Lenovo, is a fifteen-year expert in the marketing and media space. He has a track record of company building and growth through excellence in strategy and execution. He also has significant experience in internal and external teams to "connect the dots" between clients, agencies, partners and platforms, across media, data, and technology in a highly fragmented and complex digital marketplace.

The full transcript is available here.

Support the show

Episode 53 - How The New York Times Successfully Pivoted to Subscription-based Business at Scale. Amy Weisenbach, NYT19 May 202300:29:13

In this episode of the Time for a Reset podcast, Paul Frampton is joined by Amy Weisenbach, SVP and Head of Marketing at The New York Times. The conversation cuts across multiple marketing touchpoints, including NYT pivoting to a paid subscription model, the role of marketing in driving business growth and building brand value, and marketing strategies in a headwind environment. Amy also touches on the hot topic of marketing’s role in ensuring identity and data privacy and offers valuable advice for young marketing professionals. 

You can also get an excellent overview of the main highlights and discussion points by reading our blog piece of the episode.

Join them as they:

  • Discuss how marketing must use every touchpoint to build brand value and drive growth
  • Talk about marketing strategies in a headwind business environment
  • Examine the intersection of marketing, technology, identity, and privacy
  • The importance of marketing internally within an organization 
  • Share valuable advice for upcoming marketing professionals

Amy Weisenbach is the SVP and Head of Marketing at The New York Times. Amy and her team are responsible for all consumer marketing, including campaigns for The New York Times News, Games, Cooking, Wirecutter, Audio, and the All Access bundle. Previously Amy led marketing for Wilson Sporting Goods, the world’s leading manufacturer of sports equipment and has also spent six years as a marketing leader at Unilever. She attended Harvard Business School and was previously voted in the top 50 CMOs in America by Campaign.

The full transcript is available here.

Support the show

Episode 52 - Are Marketers Growth Drivers? Jordan Liebman, Blue Jeans by Verizon26 Apr 202300:28:38

In this episode of the Time for a Reset podcast, Fiona Davis sits down with Jordan Liebman, VP of Global Demand Generation & Brand Marketing at Blue Jeans by Verizon, for a deep dive into the marketing challenges in the B2B space and how marketers can become growth drivers within an organisation. Jordan articulates the importance of brand marketing and teaching a test-and-learn culture in marketing organisations. Jordan also shares valuable tips for upcoming marketing professionals and shares his vision for the future of B2B marketing over the next five years.

You can also get an excellent overview of the main highlights and discussion points by reading our blog piece of the episode.

Join them as they:

  • Discuss the challenge of aligning the long-term benefits of brand marketing with short-term goals
  • Explain how to inculcate a test-and-learn culture
  • Share advice for marketing leaders of tomorrow
  • Discuss how marketing can be a growth engine for companies across industries

Jordan Leibman is the VP of Global Demand Generation & Brand Marketing at Blue Jeans by Verizon. He is a result-driven leader and creative problem-solver known for delivering strong financial results. Jordan is an articulate communicator with a high ability to collaborate and drive advocacy across enterprises, and he is talented at coaching teams to provide consistent strategic, business, and cultural impact. Jordan developed his passion for global brands early in his career. Following leadership roles at Grey and executive positions at Publicis and BBDO, he joined Verizon. He has led disruptive marketing innovation across the B2C and B2B verticals for over eight years.

The full transcript is available here.

Support the show

Episode 51 - Sustainability: Are Brands Really Getting It? Gavin Sheppard, Pinwheel28 Mar 202300:29:04

In this episode of the Time for a Reset podcast, Paul Frampton sits down with Gavin Sheppard, CEO at Pinwheel, a consultancy in the sustainability space that delivers corporate environmental and conservation actions for a positive impact on both the planet and brands. Gavin explains the meaning of sustainability and why companies must need to better understand not only what it implies, but increase and realign their sustainability spend to make both short-term and long-term impacts. He also touches on how companies can communicate their efforts and achievements more effectively to consumers.

You can also get an excellent overview of the main highlights and discussion points by reading our blog piece of the episode.

Join them as they:

  • Discuss why businesses need to focus on sustainability
  • Shed light on the definition of sustainability
  • Share ideas on the roadmap of its implementation at companies
  • Examine the need for companies to communicate more effectively with the consumer

Gavin Sheppard, CEO at Pinwheel, is a twenty-year veteran in the marketing and sustainability space. He co-founded Pinwheel along with former UK home secretary Amber Rudd and ad entrepreneur Rupert Howell. He has over a decades worth of board-level experience across the full commercial and marketing mix. He has built and led high-performance teams that understand, reach and influence audiences. He also has significant experience in establishing or reengineering disruptive new businesses.


The full transcript is available here.

Support the show

Episode 50 - Why a Marketing Team Must Balance High Performance and Empathy. Marc Caulfield21 Mar 202300:36:45

In this episode of the Time for a Reset podcast, Paul Frampton sits down with Marc Caulfield, Founder of Marc Caulfield Ltd., for a free-flowing discussion that pivots around looking at life through a mental health lens. Marc also shares how showing vulnerability and authenticity are signs of good leadership. He shares his insight on avenues to explore and people to talk to when experiencing mental health issues.

Join them as they:

  • Discuss the importance of shedding the imposter syndrome  
  • Share ideas on how true collaboration plays out
  • Look at the dynamics of high performance in an enabling environment
  • Examine avenues that someone suffering from mental wellness issues can explore

You can also get an excellent overview of the main highlights and discussion points by reading our blog piece of the episode.

Marc Caulfield is the Founder of Marc Caulfield Ltd, a consultancy that helps businesses look at employee performance through the lens of their mental well-being. He is passionate about bringing positive change to employee wellness and shows how it can improve staff well-being and have a measurable effect on the company’s bottom line. He is also the Ambassador for the Big Youth Group, an organisation empowering young people to succeed. 

If you enjoyed this episode, make sure to subscribe, rate, and review us on Apple Podcasts, Spotify, and Google Podcasts. Instructions on how to do this are here.

Support the show

Episode 49 - Balancing Profit vs Purpose at a Mission Centric Company. Aidaly Sosa, Tony’s Chocolonely08 Mar 202300:26:54

In this episode of the Time for a Reset podcast, Paul Frampton sits down with Aidaly Sosa, Head of Marketing U.S. at Tony’s Chocolonely, for an in-depth discussion on how mission-led companies use marketing to spread a consistent message that aligns with company values and resonates with the customer. Aidaly also explains how profit and purpose are two sides of the same coin and are not mutually exclusive. Customer awareness drives more companies to identify their North Star and align all business activities to their core purpose. 

Join them as they:

  • Discuss the DNA makeup at mission-led companies 
  • Share how your product can narrate your brand story
  • Examine the need for coherent messaging to create awareness of the brand mission
  • Shed light on the profit vs purpose dichotomy

You can also get an excellent overview of the main highlights and discussion points by reading our blog piece of the episode.

Aidaly Sosa, the Head of Marketing U.S. at Tony’s Chocolonely, was born and raised in Curaçao with an innate curiosity and love for travel. Her adventurous spirit brought her to Amsterdam, where she studied and graduated with a degree in International Business. She has a 10-year career in the fashion industry, where she honed her product messaging and brand communication skills. Her passion for sustainability and social impact is tailor-made for her role at Tony’s, and  Aidaly has played a crucial role in launching Tony’s in big box retailers like Target. She has also created successful partnerships with beloved brands like Ben & Jerry’s and championed Tony’s civic engagement campaign, ‘Make Your Voice Heard’.





Support the show

Episode 48 - Achieving Organisational Transformation with Adam Wright, Beiersdorf23 Feb 202300:26:20

In this episode of the Time for a Reset podcast - Inside Marketing Transformation,  Athar sits down with Adam Wright, Head of Digital at Beiersdorf, to discuss how a reset and transformation at global enterprises is a calibrated and step-by-step process rather than a big-bang change. Adam also shares insights on how to drive buy-in to change and build trust across the organisation. They also discuss some common barriers to change and how to overcome them.

Join them as they:

  • Discuss how transformation plays out on a day-to-day basis.
  • Examine different levers to secure buy-in for change.
  • Look at how transformation at large companies is a series of small steps.
  • Discuss why change sometimes needs to be driven on a piecemeal basis.
  • Shine a light on the role of tech and data in driving change.

You can also get an excellent overview of the main highlights and discussion points by reading our blog piece of the episode.

Adam Wright is the Head of Digital at Beiersdorf Northern Europe, a holding company for skin care brands like Nivea, Coppertone, and 8x4. He leads the digital team responsible for full-funnel digital activity, including retail media and DTC for NIVEA and NIVEA Men. Adam is also a keynote speaker on growth hacking, experimentation culture, data-driven marketing, and D2C. He is also a keen reader, writer, and fitness enthusiast. His passion is building rapid experimentation cultures to supercharge growth.

If you enjoyed this episode, make sure to subscribe, rate and review us on Apple Podcasts, Spotify, and Google Podcasts. Instructions on how to do this are here.

You can find the full transcript of this episode here.

Support the show

Episode 47 - Empowering E-commerce: The Game-Changing Strategy for the Beauty Industry with Lou Bennett at Benefit Cosmetics26 Jan 202300:33:08

In this episode of our podcast, Paul sits down with Lou Bennett, the Marketing Director at Benefit Cosmetics. Lou has a wealth of experience in the retail sector and is passionate about breaking down silos in the industry. 

Together, they delve into the importance of perspective in marketing and how Lou and her team at Benefit Cosmetics spend time in retail stores to get a real-life understanding of customer behaviour and experience. They also discuss the changing landscape of the beauty industry and how e-commerce has affected how Benefit Cosmetics approaches its go-to-market strategy in the post-pandemic era. 

Tune in to hear about the importance of cross-functional collaboration in creating a seamless customer experience, the role of data and technology in driving customer engagement, and how Benefit Cosmetics is leading the way in this space.

Support the show

Episode 46 - Diversity, Inclusion, and Personalisation: A Winning Strategy for Brands. Munnawar Chishty, No 712 Jan 202300:34:42

In this episode of Time for a Reset, host Paul Frampton is joined by Munnawar Chisty, Marketing Director and Global Category Director for Beauty at No 7. She comes from a background of several senior management roles, leading many marketing teams at Johnson&Johnson, GSK and delivered growth for international and UK brands. Munnawar shares her thoughts on the marketing industry's approach to diversity and inclusion (DE&I), how we can do this authentically and how brands can create a more personalised customer experience. 

Munnawar believes that diversity and inclusion should be central to a brand's core strategy and should be considered from an end-to-end perspective, including product development, range architecture, communications, and customer experiences. Munnawar also emphasises the importance of having a diverse group at the table when making decisions and reaching out to external consultants for guidance.

Don't miss this opportunity to learn from one of the leading voices in the industry and discover how to revolutionise your brand's approach to diversity and inclusion, and a personalised customer experience that will set your brand apart.

Support the show

90 - Special Cannes Lions Edition 2025 Part 2 - Leading Retailers27 Jun 202500:59:22

At Cannes Lions 2025, Time for a Reset went bigger,  recording a two-part podcast special in partnership with Nectar360.

Now, in Part Two, we’re turning the mic over to five retail leaders shaping the future of media, shopper experiences, and brand collaboration.

Together, they explore the evolving role of retail media — and why it’s no longer just a performance play. We dig into:

  • The biggest opportunities to create brand value and elevate the shopper experience
  • How retail media is moving up the funnel to become a more strategic part of the marketing mix
  • What brands still get wrong, and how retailers can help bridge the knowledge gap
  • The importance of seamless, omnichannel experiences
  • And what successful brand–retail partnerships really look like in 2025 and beyond

It’s a conversation full of honest insight, fresh perspectives, and actionable advice for brands looking to unlock the full potential of retail media.

We also asked our guests what’s caught their attention on La Croisette this year — from standout creative to the emerging trends shaping the future of marketing.

👉 If you missed Part One, be sure to check it out — featuring global brand marketers on the biggest shifts driving modern, full-funnel marketing.

Support the show

Episode 45 - Why Marketing Is All About Fulfilling Customers Needs Profitably. Lysa Hardy, Hotel Chocolat15 Dec 202200:32:33

In this episode of the podcast, we are thrilled to welcome Lysa Hardy, Group CMO and Managing Director of Direct to Consumer UK at Hotel Chocolat, to share her wealth of experience and insights on the ever-evolving landscape of marketing technology. With a distinguished career spanning multiple C-level roles across a range of renowned brands including T-Mobile, RAC, and Holland & Barrett, Lysa is a true industry veteran.

As marketers, it can be all too easy to get caught up in the latest fads and trends in technology, but Lysa reminds us of the fundamental core principles of marketing that have remained unchanged. She expertly navigates the complex world of technology, offering valuable insights on how to manage it as a CMO and how to effectively communicate with the board, shareholders, and investors.

Throughout the episode, Lysa reflects on her illustrious career and offers a unique perspective on the development of marketing over the years. On a more personal note, she candidly shares her experience balancing a demanding executive role with the demands of family life as a mother of four, and the launch of her own skincare company. Lysa emphasizes the importance of setting boundaries and the value of quality time with loved ones.

Tune in to the end of the episode, where Lysa provides actionable advice to all marketers and offers an exclusive glimpse into the mind of a seasoned industry leader. Don't miss this chance to gain valuable insights and inspiration from one of the most respected voices in the marketing world.

Support the show

Episode 44 - 5 Steps to Empathy to Become a Better Marketer With Rob Volpe01 Dec 202200:33:48

In this episode, Paul sits down with Rob Volpe, CEO of Ignite 360 and author of "Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time”.

Paul and Rob discuss the impact of empathy in marketing. Rob demystifies empathy and reminds us of the enormous influence it can have in all aspects of marketing. It is something that we frequently overlook, from marketing teams to campaigns. There have been several disasters in the industry, such as the Kendall Jenner x Pepsi campaign, but also some winners, such as United Airlines' current empathetic campaign.

If we stop talking about data for a moment, there is huge gap in marketing for empathy. Rob gets Paul to reflect on his own definition of empathy and how this makes him a better leader. Rob discusses why so many leaders struggle with or avoid empathy, as well as how this harms organisations. There are many studies that prove the value of empathy when driving innovation as people feel important and safe. When it comes to brand and team transformations, empathy plays a huge part in success.

Empathy is required for collaboration, communication, decision-making, and negotiation. All of these abilities are required not only to become a better marketer, but also to become a better contributor, partner, employee, and other positions in life. 

A great listen for everyone and every marketer!

Support the show

Episode 43 - From Irrelevant to Iconic: Inside KFC's Record-Breaking Brand Transformation. Jack Hinchliffe10 Nov 202200:31:52

 In this episode, Paul sits down with Jack Hinchliffe, CMO of KFC UK&I, to discuss the latest trends and strategies in customer data and loyalty. 

Jack is a seasoned commercial leader with extensive experience working across some of the world’s most beloved food brands. He has been instrumental in driving change that has made KFC more relevant, distinctive, and accessible to customers.

As brands compete for customer data and loyalty, Jack offers valuable insights on the ultimate strategic drivers behind these efforts. He shares his perspective on the shift we’ve seen in companies like Tesco, moving from a points-based system to an immediate value exchange. You will hear how KFC transformed from a brand that was ‘out of touch and irrelevant in culture’ to achieving the strongest share gains on record and being awarded 2021 Brand of the Year by Marketing Week. He offers an insightful and balanced view on what it takes to evolve a brand through collaboration, both internally and externally.

Don't miss the opportunity to gain valuable insights and inspiration from one of the industry's top leaders. Stay tuned until the end of the episode where Jack shares his advice for all marketers, offering valuable tips and guidance to help you take your marketing strategies to the next level. 

Support the show

Episode 42 - The Intersection of Marketing and Culture: Challenges and Triumphs. Helene Henderson, General Mills 20 Oct 202200:42:20

In this episode, Athar sits down with Helene Henderson, Senior Brand Experience Manager at General Mills, to delve into marketing transformation. Helene has been in the food industry for over a decade and has spent the last 7 years at General Mills, where she has been instrumental in driving organisational design changes within the marketing department.

As someone with a background in sociology, Helene brings a unique perspective to the conversation, blending marketing and culture together to challenge traditional ways of thinking about consumers. She believes that using terms like 'targets' is damaging and instead advocates for viewing consumers as people within the context of their societies.

During the episode, Helene shares her personal insights and experiences in leading marketing transformation at General Mills. She reveals tried and tested strategies for gaining collective buy-in, and provides insights into how success is measured. She also candidly discusses some of the biggest challenges she has faced and how she overcame them.

Marketers can expect an honest, compelling, and thought-provoking conversation about marketing transformation at a company that has been in existence for over 150 years. Helene's unique perspective and wealth of experience make this episode a must-listen for anyone in the marketing industry. So tune in now and gain valuable insights into how to drive meaningful change in your organisation.





Support the show

© My Podcast Data