The Workforce Management Podcast – Details, episodes & analysis

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The Workforce Management Podcast

The ShopWorks

Business

Technology

Frequency: 1 episode/2d. Total Eps: 20

The Workforce Management Podcast discusses the technologies, strategies and everything you need to know about workforce management, including time and attendance, employee scheduling, labour demand forecasting, workforce analytics and much more. We pay particular attention to AI and how that is changing the landscape.

We aim to help you navigate through the complex Workforce Management world, tackle the most pressing questions and give you a complete understanding of all the aspects involved in the subject.

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Apple Podcasts

🇬🇧 Great Britain - management
14/09/2025
#94
🇨🇦 Canada - management
05/03/2025
#65
🇬🇧 Great Britain - management
01/12/2024
#84

Spotify

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RSS feed quality

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Score global : 62%

Publication history

Monthly episode publishing history over the past years.

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Why is data engineering so important for WFM and AI?

Season 1 · Episode 19

Monday, May 15, 2023 • Duration 09:57

Are you ready to dive into the world of AI and workforce management? Then join us for this episode, where we explore the crucial role of data engineering and why it's so essential for WFM and AI.

Our guest expert, Ed Hogg Managing Director of our sister company SolvedBy.Ai, explains what data engineering is and how it differs from data science. We delve into the importance of platform-wide AI solutions and bespoke customer AI and why data engineering is so crucial for workforce management systems that use AI.

We also discuss the tasks that data engineering can do for workforce management software, such as ensuring data is in the correct format and creating a fully automated process to make sure all data needed to train an AI is in the right place.

So, tune in and join us for a thrilling conversation on the importance of data engineering in AI and workforce management. Don't miss out on the chance to learn from our expert guest and discover the key factors that can help your business thrive. And if you want to dive deeper, head over to our blog post.

Read the full blog here: https://solvedby.ai/blog/consulting/why-is-data-engineering-important-for-wfm-and-ai/

The Workforce Management Podcast is delivered to you by ShopWorks Workforce Solutions, provider of cloud-based Workforce Management Software, Time and Attendance Software, Employee Scheduling Software and Labour Demand Forecasting for the modern workforce manager.

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How can an AI predict if someone will resign using WFM data?

Season 1 · Episode 18

Sunday, May 14, 2023 • Duration 10:32

In this episode, we dive into the exciting world of AI and explore how it can if someone will resign using WFM. Our guest, Ed Hogg, Managing Director of our sister company SolvedBy.Ai, walks us through the ins and outs of using Ai.

Ed and Ian talk us through how you can use AI and WFM data to improve employee retention. They also discuss the intricate details of what data sets in a workforce management platform make it ideal for estimating if someone is about to leave.

They then walk us through the benefits can an AI tool using WFM data bring to retention. So, tune in and join us for a thrilling conversation on how Ai can boost staff retention!

Don't miss out on the chance to learn from our expert guest and discover the key factors that can help your business thrive. And if you want to dive deeper, head over to our blog post.

Read the full blog here: https://solvedby.ai/blog/employee-retention/how-an-ai-can-predict-if-someone-is-going-to-resign-using-wfm-data/

How does WFM software help with compliance?

Season 1 · Episode 9

Thursday, May 4, 2023 • Duration 11:07

Are you struggling to keep up with all the compliance regulations and requirements that impact your business? Don't worry, you're not alone. But did you know that Workforce Management (WFM) software can help you stay compliant and avoid costly penalties?

In this episode, we sit down with Ian Hogg, CEO & Co-Founder of The ShopWorks, to explore how WFM software can be a game-changer when it comes to managing compliance issues. Ian shares his insights into the regulations that WFM software can help you comply with, including the Working Time Directive and Leave Accruals. And he even walks us through some examples of how WFM systems can help you stay on the right side of the regulations.

But that's not all. Ian also discusses other ways you can stay compliant, and he highlights the risks associated with failing to do so. Trust us, you won't want to miss this important discussion.

So if you're interested in learning how WFM software can help you tackle compliance issues head-on, be sure to tune in to this episode.

Don't forget to check out our blog post "How does Workforce Management software help with compliance?" for even more information at https://www.theshopworks.com/blog/workforce-management/how-does-workforce-management-software-help-with-compliance/

How much does workforce management software cost?

Season 1 · Episode 8

Wednesday, May 3, 2023 • Duration 08:39

Have you been wondering how much it costs to implement Workforce Management (WFM) software for your business? In this episode, we talk to Jake Bates, a WFM consultant with years of experience helping companies optimize their workforce operations.

Jake answers some of the most pressing questions about WFM software costs, including whether you can get it for free and what's included in software license fees. He also covers implementation fees, training costs, and whether you have to pay for a pilot or trial period.

If you're considering WFM software for your business, you won't want to miss this episode. Tune in to learn how much it costs to integrate WFM software, what it costs to have Time and Attendance clocks with your WFM software, and more.

To learn more about the topic, check out our blog post "How much does Workforce Management software cost?" by visiting https://www.theshopworks.com/blog/workforce-management/how-much-does-workforce-management-software-cost/

What are the different types of Time and Attendance?

Season 1 · Episode 7

Tuesday, May 2, 2023 • Duration 07:00

Are you still using outdated timekeeping methods that are slowing down your business? In this episode, we're joined by Lee Bowden, CRO and Co-Founder of Shopworks, as we dive into the exciting world of time and attendance. From biometric readers to mobile apps with GPS tracking.

Lee shares his insights on the different types of time and attendance, including the pros and cons of each method. You'll discover how biometric readers can prevent time theft, how mobile apps can simplify scheduling, and how NFC card readers can make clocking in and out a breeze.

Whether you're a business owner, HR professional, or simply curious about the latest technology in the field, this episode is a must-listen. Join us as we learn about the innovative businesses can transform their timekeeping systems for the better.

Make sure to check out the blog article linked in the show notes to learn more and stay ahead of the curve.

Blog article: https://www.theshopworks.com/blog/time-and-attendance/what-are-the-different-types-of-time-and-attendance/

Why do I need time and attendance software?

Season 1 · Episode 6

Friday, April 28, 2023 • Duration 07:48

Welcome to the Worktech Group podcast, where we discuss the latest trends in workforce management. Today's topic is "Why Time and Attendance Software is Essential for Your Business". Our guest speaker is Jake Bates, a consultant at the Worktech Group with extensive experience in time and attendance management.

In this episode, we'll discuss the importance of time and attendance software, the benefits it offers, and whether it's better to use a standalone tool or buy it as part of a workforce management system. We'll also dive into the cost savings associated with implementing a time and attendance system.

Next, we'll explore the different types of time and attendance tools available in the market and whether it's more beneficial to use a standalone tool or a part of a workforce management system. Jake will share his insights into the pros and cons of each approach.

Moving on, we'll discuss the benefits of using time and attendance software for your business. Jake will delve into the details of how it can help you streamline your processes, reduce errors, and ensure compliance with labour laws.

Finally, we'll talk about the cost savings associated with implementing a time and attendance system. Jake will explain how investing in a time and attendance tool can lead to significant savings for your business in the long run.

So, whether you're a small business owner or a large corporation, join us to learn how time and attendance software can benefit your business and why it's an essential tool in today's world of workforce management.

Tune in now or read the full blog post for more indepth view : https://www.theshopworks.com/blog/time-and-attendance/why-do-i-need-time-and-attendance-software/

The Workforce Management Podcast is delivered to you by ShopWorks Workforce Solutions, provider of cloud-based Workforce Management Software,, and for the .

What tools should I look for in a workforce management software?

Season 1 · Episode 5

Thursday, April 27, 2023 • Duration 09:20

In this episode, we're going to dive into the world of workforce management software and find out what tools you need to operate a workforce management system.

Joining us today is Ben Nakimovitch, Customer Success Manager at Shopworks. Ben is going to help us break down the key tools you need to be aware of when choosing a workforce management software.

He will be discussing everything from forecasting to time and attendance management, to payroll export and compliance. Ben will explain what each tool does and why it's important for your organisation.

We will also talk about why compliance is critical for employers and the risks associated with not having a built-in compliance tool in your WFM software. So if you're wondering whether you can pick and choose the tools you need or if most WFM software comes with them as standard, we'll answer that too!

So sit back, relax and get ready to learn about the essential tools you need to operate a workforce management system!

Tune in now or read the full blog post for more in-depth view : https://www.theshopworks.com/blog/workforce-management/what-is-workforce-management-software/

What tasks do I need to do to operate a WFM system?

Season 1 · Episode 4

Wednesday, April 26, 2023 • Duration 10:29

In this episode, we delve into the inner workings of workforce management software and explore the regular tasks that are required to keep it running smoothly. We're joined by a WFM expert, Ben Nakimovitch, Customer Success Manager, who answers our burning questions about what's involved in operating such a system.

He takes us through the essential tasks needed to operate a WFM system, the stakeholders we need to consider and what users need to do to keep it going. We dive deeper into how long these tasks take and who is involved in the process.

We ask Ben to walk us through an example of a typical WFM task to give us a better understanding of the process, shedding light on what's involved in some of the more complex tasks, and how they're accomplished. Finally, we touch on the support aspect of WFM software and ask if it's standard practice to get assistance from the vendor for tasks that users can't do themselves.

Whether you're new to workforce management software or a seasoned user, this episode provides valuable insights into the regular tasks involved in keeping a WFM system running smoothly.

Tune in now or read the full blog post for more in-depth view : https://www.theshopworks.com/blog/workforce-management/how-does-workforce-management-software-work/

What are the types of WFM software?

Season 1 · Episode 3

Monday, April 24, 2023 • Duration 07:04

If you're looking to manage your workforce more efficiently, then you might want to consider using Workforce Management software. But with so many different types available, how do you know which one is right for you?

In this podcast episode, we ask our guest, Lee Bowden, CRO and Co-Founder here at ShopWork, precisely what types of WFM software are there. Lee takes us through the different types of WFM software available and their focus areas. So whether you are running a call centre and need to forecast call volumes or have hourly paid and shift workers in a dedicated venue, we discuss the ins and outs that cater for a wide range of different working practices.

So, stuck on how WFM software can optimise your working practices, or feel like you’re missing out on what software can optimise your business practices?

Tune in now or read the full blog post for more in-depth view : https://www.theshopworks.com/blog/workforce-management/what-are-the-types-of-workforce-management-software/

How does workforce management software work?

Season 1 · Episode 2

Friday, April 21, 2023 • Duration 09:37

In this episode, Lee Bowden, CRO & Co-founder of ShopWorks, is joined by Mike Hennessy, Operations Director, to discuss how workforce management software works and how it can benefit your business.

They cover why you would need workforce management software and explain how it helps businesses make data-driven decisions for better business outcomes. Diving into the ways that modern SAAS WFM systems make ongoing operations easier.

But, of course, there can be problems with workforce management software, and Lee and Mike don't shy away from discussing these while offering their expert solutions to these issues.

So, if you want to learn more about workforce management software and how it can benefit your business, be sure to listen to this episode! And for even more information, check out the full article : https://www.theshopworks.com/blog/workforce-management/how-does-workforce-management-software-work/

The Workforce Management Podcast – Details, episodes & analysis

Podcast details

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Apple Podcasts

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Apple Podcasts

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The Workforce Management Podcast – Details, episodes & analysis

Podcast details

Recent rankings

Apple Podcasts

Spotify

Shared links between episodes and podcasts

Other31

RSS feed quality and score

Publication history

Latest published episodes

Similar podcasts and content

Related Shows Based on Content Similarities

Related Shows Based on Content Similarities

Other31

Apple Podcasts

Spotify