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Law firm intake systems kill growth when paralegals handle calls while juggling case prep, collections, and trial work.

Most law firms fail because they treat intake as an afterthought. At Sterling Lawyers, we learned the hard way that paralegals can't be fully present on intake calls when they're managing trial prep and collections. That's why we built a systematic approach to law firm sales training and client consultation optimization that actually scales. Our legal intake staff hiring process goes through 800 applications to find one person because your intake team is your brand's first impression. The framework works: dedicated teams, systematic training, and measurable accountability drive law firm revenue optimization and predictable client acquisition systems.

This Sterling Lawyers' systematic approach solved the intake bottleneck that stalls firms at $2-5MM. Our 800:1 hiring ratio and proven training framework.

📲 Subscribe Now: https://www.youtube.com/@karls.anthony

📝 Schedule a FREE Family Law Firm Audit: https://rocketclicks.com/schedule-a-family-law-quick-audit/ 

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📄 CHAPTERS  

0:00 - Law Firm Intake Systems: Why Great Staff Matter More Than Ever 

2:03 - The Paralegal Problem: Why Multitasking Kills Intake Performance

4:34 - Sterling's Dedicated Sales Team Model: $250 Consultations That Convert 

8:29 - Client First Impression Strategy: Making Them Feel Heard and Cared For 

11:08 - The 800:1 Hiring Ratio: How We Find the Right Intake Personnel

13:28 - Systematic Training Framework: I Do, You Watch Method 

18:27 - Professional vs Amateur Mindset: Taking Every Interaction Seriously

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

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2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

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4. TELL US WHAT YOU WANT:
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Law firm culture isn't soft stuff - it's the business driver that took Sterling from struggling to $17M. Here's the system.

Most family law firms struggle with turnover, low profitability, and team dysfunction because they treat culture as an afterthought. After 11 years of trial and error, we've cracked the code on building law firm culture that actually moves the business needle. This isn't about feel-good initiatives - it's about systematic approaches to team retention, remote law firm management, and scaling family law practices through intentional culture design.

Learn the proven framework for building law firm culture that drives retention, client attraction, and profitability in family law practices.

📲 Subscribe Now: https://www.youtube.com/@jsterlinghughes 

📝 Get your FREE Law Firm Growth Guide: https://jsterlinghughes.com/

—

📄 CHAPTERS 

0:00 - Law Firm Culture: The Foundation of $17M Growth 

2:25 - Why Most Family Law Firms Fail at Culture Building 

6:11 - The Three Pillars: Mission, Values, and Vivid Vision 

11:01 - Level 10 Meetings: Weekly Culture Reinforcement System 

13:34 - Remote Law Firm Management: Video-First Connection Strategy 

15:19 - Attorney Retention Strategies: Celebration and Recognition 

19:58 - Leadership Modeling: Why Culture Problems Start at the Top 

21:09 - The Hard Truth About Firing for Culture Fit 

24:00 - Scaling Law Firm Culture: Duplicating Leadership Systems

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

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2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

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Law firm mentorship isn't what you think it is – a 35-year veteran shares why most firms get it wrong and associates leave anyway.

Here's what's wild: Lori made partner in 3 years while most associates struggle for a decade. She breaks down attorney career development mistakes and law firm succession planning realities.

Discover how she uses her 20+ years of experience as a law firm partner to scale from overwhelmed attorney to legacy firm builder.

📲 Subscribe Now: https://www.youtube.com/@TylerxDolph 

📝 Schedule a FREE Family Law Firm Audit: rocketclicks.com/schedule-a-family-law-quick-audit 

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📄 CHAPTERS
0:00 - Law Firm Mentorship Reality: 35 Years of Legal Career Insights 

1:45 - Attorney Career Development: From Overwhelmed to Specialized 

2:49 - Legal Mentoring Strategies: Learning from Bar Leaders 

5:43 - Partnership Track Secrets: Promoted in 3 Years 

7:08 - Law Firm Culture Building: What Partners Really Want 

9:47 - Associate Retention Programs: The Generation Gap Problem 

11:22 - Attorney Professional Development: Recognition and Growth 

12:13 - Law Firm Succession Planning: Building a Legacy Practice

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

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Website redirect errors are silently killing your family law firm's organic traffic and converting fewer leads into consults.

Learn the 5-step systematic process that eliminated redirect chains at Sterling Lawyers, protecting $17MM in organic revenue growth.

Most family law firms lose 30-50% of their organic traffic after website redesigns because agencies don't properly handle internal redirect chains. This systematic 5-step audit process identifies redirect loops, eliminates crawl budget waste, and preserves link equity from years of backlink building. When Sterling Lawyers went multi-state, we used this exact framework to maintain our organic traffic dominance across practice areas and locations.

📲 Subscribe Now: https://www.youtube.com/@karls.anthony

📝 Schedule a FREE Family Law Firm Audit: https://rocketclicks.com/schedule-a-family-law-quick-audit/ 

---

📄 CHAPTERS  

0:00 - Website Redirect Errors: Why Site Redesigns Kill Organic Traffic 

1:41 - Internal Redirect Chains: The Hidden SEO Sabotage 

3:03 - Site Migration Checklist: Preventing Traffic Loss During Redesigns 

4:50 - Technical Audit Process: Using Screaming Frog for Broken Link Authority 

8:40 - Redirect Loop Problems: When URLs Create Infinite Loading Cycles 

11:00 - URL Structure Planning: Sterling Lawyers Multi-State Scaling Strategy 

14:17 - Link Equity Preservation: Protecting Years of Backlink Investment 

17:56 - Crawl Budget Optimization: Making Google Love Your Site Architecture

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

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2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

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Build a successful law firm with strategies that actually work—I’m sharing the gritty details of growing Sterling from zero to $17M and 27 attorneys.

No fluff - just the systems, pivots, and hard lessons that built our $17M firm.

This isn't another highlight reel story. I'm sharing the raw details of how we nearly failed at 18 months, made the painful pivot to focus and fixed fees, and built the law firm systems that work. 

You'll get the real mistakes, the expensive lessons, and the specific strategies we use to help family law firms scale sustainably.

📲 Subscribe Now: https://www.youtube.com/@jsterlinghughes 

📝 Get your FREE Law Firm Growth Guide: https://jsterlinghughes.com/

📄 CHAPTERS 

0:00 - Build Successful Law Firm: The Sterling Story Begins 

1:37 - Serial Entrepreneur Journey Before Family Law 

3:17 - Why We Chose Law Firm Over Roofing Company 

6:19 - Starting Family Law Practice: Nine Months To Launch 

7:21 - First 18 Months: Eight Lawyers And Total Chaos 

8:59 - The Breaking Point: Three Bar Complaints In One Month 

10:23 - $10K Consultation That Changed Everything 

11:39 - The Expensive Pivot: Focus On Family Law Only 

14:39 - Fixed Fee Family Law: Why Everyone Said It's Impossible 

17:07 - 27 Lawyers, 100% Fixed Fee: The Results Today 

18:37 - Pricing Iterations: Years Of Painful Learning

23:13 - Leadership Development: You Must Lead Yourself First 

25:08 - Delegation Challenge: Letting Others "Screw It Up"

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

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LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

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Law firm partnerships can destroy your practice - or build an empire. Here's how Michelle O'Neil turned her biggest courtroom rival into her business partner and grew to 15+ attorneys.

Michelle reveals how she escaped solo practice burnout by partnering with her former courtroom enemy to build OW Lawyers into a statewide firm.

Here's the brutal truth: Michelle felt like Atlas carrying the world on her shoulders. Her solution? Team up with the attorney who fought her tooth and nail in court. Ten years later, they're crushing it.

Tyler Dolph also knows partnerships work since they used these same principles to grow Sterling Lawyers to $17M.

📲 Subscribe Now: https://www.youtube.com/@TylerxDolph 

📝 Schedule a FREE Family Law Firm Audit: rocketclicks.com/schedule-a-family-law-quick-audit 

📄 CHAPTERS
0:00 - OW Lawyers Partnership Story: From Opposing Counsel to Business Partners 

3:22 - Michelle's Solo Practice Burnout: The Atlas Problem Every Firm Owner Faces 5:59 - The Coffee Meeting That Started a 15-Attorney Firm 

7:16 - Why Everyone Bet Against Their Partnership (And Lost) 

11:32 - The Ball on the Table: Michelle's Conflict Resolution System 

15:26 - Passion Scale Method: How OW Lawyers Makes Tough Decisions 

22:55 - Fifth Move Thinking: Michelle's Chess Strategy for Law Firm Growth 

27:14 - Bridge Building: How Michelle Left Every Job the Right Way

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

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Sterling Family Law Show is getting a major upgrade that'll double your value - here's why we made this move and what it means for your practice.

Running separate podcasts with Rocket Clicks, the marketing agency that built our $17M practice, was splitting our focus. 

After growing Sterling Lawyers to 27 attorneys, I'm teaming up with Tyler Dolph from Rocket Clicks to deliver twice the insights, twice the strategies. 

You'll get proven playbooks from attorneys and entrepreneurs who've built what you're trying to build, made the mistakes you're trying to avoid, and scaled the systems you need to succeed.

Every episode tackles the challenges you face daily, helping you build the firm of your dreams. 

📲 Subscribe Now: https://www.youtube.com/@jsterlinghughes
📝 Get your FREE Law Firm Growth Guide: https://jsterlinghughes.com/

—

📄 CHAPTERS

0:00 - Sterling Family Law Show: Merger Announcement 
0:37 - Family Law Practice Growth: Why We Combined Forces 
1:25 - Law Firm Marketing Systems & Strategies to Look Out For
2:53 - What's Coming Next Week

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Inspired to know the playbook we used to grow Sterling Lawyers into a $17M family law firm? 

Follow these steps:

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LinkedIn:
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https://www.linkedin.com/in/tylerdolph/ https://www.linkedin.com/company/sterlinglawyers https://www.linkedin.com/company/rocket-clicks

Facebook:
https://web.facebook.com/attorneyjeffhughes https://web.facebook.com/profile.php?id=61577369996484 https://web.facebook.com/sterlinglawyers
http://facebook.com/RocketClicks

Instagram:
https://www.instagram.com/tylerxdolph/

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

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2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

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High income, low net worth—it's the dirty secret plaguing many successful family law attorneys. In this J Sterling Hughes Insider episode, Darren Wurz, founder of the Lawyer Millionaire Founders Network, reveals why attorneys making $500K+ annually still struggle to build wealth and his proven three-step system that's transformed hundreds of law firm owners into true millionaires.

Drawing from over 20 years of financial planning exclusively for attorneys, Darren exposes:

• The overspending trap that destroys wealth in both business and personal finances
• His exact three-step framework: stabilizing business finances, maximizing profitability, and growing wealth
• Why family law attorneys face unique wealth-building challenges due to irregular cash flow and high stress
• The critical hiring strategies that unlock wealth-building potential while scaling your practice
• Why making your first million is often easier than keeping it—and the mindset shift required for wealth preservation

Listen in for the complete blueprint to achieve work-optional status while building a thriving family law practice, including real client examples and specific investment strategies that account for the unique challenges of family law practice.

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

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2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

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What's your family law firm actually worth if you decided to sell tomorrow? Most attorneys are shocked by the answer. In this J Sterling Insider episode, Richard James—founder of Your Practice Mastered, who's helped over 900 attorneys build scalable practices—reveals the brutal truth about law firm valuations and what drives them.

Drawing from real valuation worksheets and market data, Richard breaks down:

• The four types of law firm owners and why your exit strategy determines your valuation approach
• How value drivers like growth rate, profit margins, and LTV-to-CAC ratios can multiply your worth
• The major detractors that kill valuations: keyman risk, single channel dependence, and lack of systems
• Why most successful firms are worth far less than owners think—and the market realities limiting buyers

Listen in for Richard's exact framework that will show you exactly how to build a sellable firm—even if you never plan to sell—by maximizing the fundamentals that create sustainable profitability.

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

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Want to see the exact communication system that scaled our law firm, Sterling Lawyers, to 25+ attorneys and $15+ million in revenue? In this exclusive behind-the-scenes J Sterling Hughes Insider episode, I take you inside an actual daily huddle—the 15-20 minute discipline that transformed their firm's growth and culture. 

Drawing from their real morning meeting, we unlock the framework that delivers:

• Accurate performance updates across yesterday, 5-day, and 28-day metrics that keep everyone aligned
• Timely recruiting discussions that ensure a quality teammate pipeline for sustainable growth
• Roadblock removal sessions that eliminate operational bottlenecks before they compound
• Culture reinforcement that builds empathy and teamwork across all divisions

Listen in for a real look at how their 8:30 AM Central huddle connects team members from around the world. Our unfiltered recording shows exactly how 15 minutes of daily discipline creates the communication velocity that powers million-dollar law firm growth.

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

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3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

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From struggling solo to breakthrough month—Tom Hartin just hit $24,000 in revenue with 4 new clients after 9 months of building his Long Island practice. In this episode, we witness the dramatic turnaround that every startup attorney dreams about.

We dive into his explosive May success:

• Why his lead-to-consult conversion rate hit nearly 100% and what that reveals about his market positioning
• The strategic office move that gives him space to hire while maintaining his dominant Massapequa map rankings
• His bold hiring decisions to accelerate his path from practitioner to business owner
• The real math behind associate hiring: billable monthly hours monthly he needs to cover salary plus overhead

Listen in as Tom wrestles with the classic law firm owner dilemma—playing it safe with steady growth versus taking calculated risks to reach his vision faster.

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

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2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

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Want to know the secret tool that transformed Sterling Lawyers from chaos to a coordinated 25+ attorney firm doing $15+ million in revenue? In this interview, I interviewed our CFO, Todd Clauer, who revealed our game-changing daily management huddle—a 30-minute meeting that revolutionized how they operate.

Drawing from 30+ years across manufacturing and professional services, Todd breaks down their proven system:

• The four-part daily agenda that keeps every division aligned
• How our color-coded metrics drive immediate action on what matters most
• Why real-time consult tracking shrunk lead-to-appointment time from 2 weeks to under 5 days
• The Friday NPS readings and shoutouts that reinforce client-first culture
• How firm-wide data access turned attorneys into business-minded partners requesting marketing increases

Listen in for the exact framework that eliminates silos, accelerates communication, and builds ownership mentality across every level of the organization. Todd's systematic approach shows how one simple daily habit can transform firm culture while driving measurable business results.

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

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4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

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Tired of the feast or famine cycle that plagues most family law practices? In this video, I reveal why consistent marketing is the only way to break free from the devastating ups and downs that keep attorneys trapped in survival mode.

 We tackle:

• The three psychological traps that kill marketing momentum when you get busy
• Why redefining marketing as simply "getting attention" changes everything about how you approach growth
• The compounding benefits of daily marketing habits—from client selection power to weathering seasonal slowdowns
• Simple daily actions that count as marketing: one text to a referral source, bringing pastries to court clerks, or checking in with your marketing team

Listen in for a paradigm shift that transforms marketing from an overwhelming burden into manageable daily habits. Our practical approach shows how even the busiest solo practitioners can maintain consistent growth momentum without sacrificing client work, because today's marketing creates tomorrow's clients.

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

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4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

Wondering if mastermind programs are worth the investment? In this episode, I sit down with Richard James, founder of Your Practice Mastered, who helped transform our practice after I discovered his work during my niece's graduation ceremony. 

This discussion reveals:

• My biggest 10-year mistake was avoiding industry-specific masterminds (despite being in other groups for 20+ years)
• The "third mind" concept that separates successful masterminds from networking groups
• Richard's unexpected journey from asking "dumb questions" in a $27,000 mastermind to helping 900+ attorneys
• The critical difference between free and paid mastermind commitments
• His hybrid approach that goes beyond traditional quarterly "hot seats"

Listen in for practical guidance on choosing the right mastermind environment, whether you're seeking accountability, benchmarking opportunities, or simply that safe space where you're not building your practice alone.

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

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4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

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What happens when a promising family law practice hits a plateau after nine months of steady growth? In this interview, Tom Hartin opens up about the sobering reality of building a practice on Long Island—where April brought just 5 leads, 2 consults, and 1 hire despite $6,800 in monthly expenses.

We dive deep into his current challenges:

• How his strategic Massapequa location reached #1 in map rankings within two months, but growth has stagnated
• The difficult reality of expanding to competitive Melville while burning through savings as sole income earner
• Why call volume actually decreased during peak divorce season (February-April) despite working with marketing professionals
• The pressure of supporting a family of four in an expensive market while waiting for his second location to gain traction
• His upcoming trials and the constant juggle between building the practice and serving existing clients

Listen in for an unfiltered look at the emotional and financial pressures of year one—where Tom questions his timeline expectations while remaining committed to the long-term vision. His real struggle provides crucial perspective for any attorney considering solo practice or wondering what the real growth curve looks like beyond the success stories.

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

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4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

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How does a small-town family lawyer build a $3 million practice after 19 years of struggle and heartache? In this candid Masters of Family Law interview, Jonathan Breeden shares the raw truth behind his rollercoaster journey from struggling solo practitioner to thriving multi-attorney firm in North Carolina.

We explore his strategic evolution:

• How choosing an underserved suburb with fewer competing attorneys proved crucial to his initial survival
• The devastating website vendor failure that collapsed his practice and forced his wife to become his paralegal
• His transformative decision to invest in marketing during COVID, while competitors pulled back
• The heartbreaking moment when associates attempted to steal $120,000 in clients (and how he rebuilt)
• The game-changing hire of a supervising attorney that finally stabilized his attorney retention

Listen in for practical wisdom from someone who grew from $700K to $3M+ in just four years by mastering his marketing funnel, implementing systems, and embracing an abundance mindset. Jonathan's authentic journey provides actionable strategies for family law attorneys at any stage—especially those willing to work through difficult transitions to achieve their ideal practice.

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

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4. TELL US WHAT YOU WANT:
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Struggling to scale your family law practice? In this interview, I sit down with Deidra Haynes, who transformed her Indianapolis firm from $129,000 to $2.1 million in just three years—with projections of $3.7 million in 2025. 

We tackled her incredible growth about:

• How a single Facebook ad and a $1 investment changed everything when she had no clients
• The counterintuitive "Mentor Mindset" that led her to study elite PI attorneys despite practicing family law
• Her strategic evolution from answering calls herself using different names to building a sophisticated intake team
• The critical CEO transition that took her from working early hours with a full caseload to complete removal from casework
• How faith-driven decision making gave her courage to make bold investments others would consider reckless

Listen in for practical insights from someone who has walked the path from struggling solo practitioner to building a thriving firm. Deidra's authentic journey provides actionable strategies whether you're trying to break six figures or scale into the millions.

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

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4. TELL US WHAT YOU WANT:
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Send us a text

Stuck on what to name your law firm? In this video, I share eight practical tips for choosing a name that enhances your marketing without becoming an unnecessary obsession. 

Drawing from both my successes and painful mistakes building Sterling Lawyers, I reveal:

• Why choosing a name that personally inspires you matters more than you might think
• The importance of making your name "portable" — easy to remember and share
• How to avoid the costly trademark mistakes I made when expanding to Illinois
• Why your firm name and brand are completely different things (and which one actually matters)

Listen in for practical guidance on selecting a name that serves your business goals without falling into common traps that delay growth or create marketing challenges. I'll help you focus your energy where it truly impacts your firm's success instead of getting stuck in naming paralysis.

----------------------

Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

We're back with Tom Hartin for month seven of his family law startup journey on Long Island. March brought his second-highest revenue month at $10,242 — crossing that significant $10K threshold, though his bottom line is temporarily down due to increased marketing investment. 

In this episode, Tom shares:

• His detailed roadmap: $16K monthly revenue in 3 months, $30K in 6 months
• Why he's exploring a PI attorney's networking group despite his already packed schedule
• How he's handling no-show consults (and why paid consultations can't come soon enough)
• The search for a reliable call answering service before his upcoming Disney vacation

Listen in to learn about strategic investments and the growing pains of a family law practice hitting its stride while preparing for expanding your firm.

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

Drowning in tasks that keep you from growing your family law practice? In this episode, I share why mastering delegation was essential to growing Sterling Lawyers to 25+ attorneys and $15M in revenue. 

Drawing from personal experience, I reveal:

• The 8 reasons we often resist delegating (and which ones are costing you the most)
• My five-part delegation framework that transformed our firm's growth trajectory
• Practical starting points, even if you don't have staff or resources

Listen in for a candid look at how delegation can free you from burnout while creating growth opportunities for your practice. Hope this helps you grow your practice!

----------------------

Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

Thinking about opening a satellite office? Learn from our $100,000 mistake. In this third conversation with Tony Karls, we reveal our most painful and expensive lessons from expanding Sterling Lawyers to 26+ locations. 

Drawing from our experience, we covered:

• Why we spent over $100,000 on a satellite office that should have cost under $20,000
• The ideal satellite office setup: 600 square feet with just two rooms (not the elaborate setup we initially built)
• How our door lock system provides crucial usage data that transformed our expansion strategy
• The hub-and-spoke model that makes multi-location growth actually profitable

Listen in for practical guidance on opening satellite offices without the costly mistakes we made. By implementing these lessons, we've built a system that supports our growth to 25+ attorneys and $15M in revenue. Hope this helps you grow your practice!

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

Are you planning to open multiple law firm locations? Your website structure could make or break your success. In the second part of my conversation with my partner Tony Karls, we explore the critical technical aspects of setting up your website for multi-location growth. 

Drawing from our journey building Sterling Lawyers, Tony reveals:

• The fundamental difference between single-location and multi-location website structures
• Why we experienced frustrating "traffic flipping" between our offices and how we fixed it
• The counterintuitive truth about backlinks that can actually harm your multi-location strategy
• How to future-proof your site for potential expansion into new states

Listen in for practical guidance on avoiding the costly website restructuring mistakes many growing firms make. Hope this helps you grow your practice!

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

How do you decide where to open a new family law office? In this episode, I sit down with Tony, my partner who led our growth from a single location to 4 regional offices and 20+ satellite locations. 

Drawing from data-driven analysis, Tony reveals:

• The specific metrics we use to select territories — including marriage rates, income levels, and population size
• Why understanding "normative drive time" dramatically impacts success (and why we failed in downtown Chicago)
• The surprising truth about rural vs. urban locations
• How to select the actual office space once you've chosen your territory

Listen in for a practical blueprint on how we expanded strategically using data instead of guesswork. This formula has helped us grow to 25+ attorneys and $15M in revenue — and it can work for your firm, too. Hope this helps you grow your practice!

----------------------

Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

Want to innovate your family law practice but don't know where to start? In this episode, I share how our firm has grown to $15M in revenue through small, practical innovations that compound over time. 

Drawing from both our successes and failures, I reveal:

• The most successful innovations are the small, systematic improvements anyone can implement
• The surprising areas where innovation helped us achieve a 63 NPS score (higher than Disney and Apple)
• Our biggest innovation failures
• A simple, practical blueprint for innovation you can start using today regardless of firm size

Listen in for a realistic approach to innovation that doesn't require being a natural "creative" or sacrificing your existing caseload. Hope this helps you grow your practice!

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

We're back with Tom Hartin for month six of his family law startup journey on Long Island, NY. February brought steady progress with 9 leads, 6 consults, and an impressive 5 hires, along with nearly $8,000 in revenue. 

In this update, Tom shares:

• His new second office — now open but still waiting on furniture and Google Maps approval
• The unexpected walk-in client who signed in 10 minutes (while Tom was in sweatpants!)
• His detailed 3-month, 6-month, and multi-year growth roadmap
• The strategic debate with Rocket Clicks over office location — high competition vs. low competition areas

Listen in for a real behind-the-scenes look at what it takes to build a family law practice from scratch, complete with actual numbers, challenges, and future plans. Hope this helps you grow your practice!

----------------------

Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

Struggling to grow your family law practice? Drawing from my journey building Sterling Lawyers, I share the framework I wish I'd had when starting out. 

In this episode, I reveal:

• The five key principles that guide smart resource allocation in a growing firm
• My biggest mistakes and hard-earned lessons along the way
• How one principle helped us not just survive COVID but grow 18% during the pandemic
• Why focusing on competition instead of building your own capabilities can cost you years of progress

Whether you're just starting your family law practice or feeling stuck in your growth, these practical principles will help you make better decisions and place smarter bets. Hope this helps you grow your practice!

----------------------

Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

How does a top lawyer get 87 client reviews in a single year? In this episode, I sit down with Nina Kelly, one of our partners from our Illinois team, who shares her secrets to gathering authentic 87 reviews while managing 40-55 cases, raising two children, and collecting nearly $800,000 last year. 

Nina reveals:

• Why client experience trumps case outcomes — "I don't lose often, but when I do..." clients still leave reviews
• Her simple communication system that makes clients feel valued
• The two-step text strategy that gets almost everyone to follow through
• How highlighting wins in closing emails reminds clients of their original goals

Listen in for practical tips on building your reputation through authentic reviews while creating an exceptional client experience. Hope this helps you grow your practice!

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

Want to grow your family law practice? Stop obsessing over what other firms are doing. In this episode, I reveal how to grow your revenue by focusing inward instead of watching competitors.

I share:

• Why constantly monitoring competitors leads to competitive convergence - where everyone looks the same and profit margins shrink
• How building internal capabilities (like our fixed fee model) created real growth
• The abundance mindset helps us target the 65% of family law litigants who don't hire attorneys
• My own struggles with competitive obsession and how I overcame them

Listen in to discover how shifting from "How do we beat them?" to "How do we get better?" can transform your practice. Hope this helps you grow your practice!

----------------------

Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

Growing a family law team is hard - especially when lawyers have no clear path forward. In this episode, I sit down with Robin Esch, our HR leader, to explore how we've solved one of the most vexing problems in scaling a law firm: developing attorneys from associates to partners. 

Robin shares:

• The innovative competency matrix that removes subjectivity from promotions
• How this tool creates clarity for lawyers at every stage of their careers
• The collaborative assessment process between attorneys and managing partners
• The unexpected benefit of helping non-fits "raise their hand" rather than forcing difficult exits

Listen in to learn how this system has transformed our ability to develop lawyers with consistency while creating a sense of fairness and ownership. As Robin puts it, lawyers feel both excitement about having a career path and relief knowing expectations won't be a moving target. Hope this helps you grow your practice!

----------------------

Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

Want to grow your family law practice? I've learned that saying 'yes' to every opportunity isn't always the answer. Drawing from Sterling Lawyers' journey from 1 to 25+ attorneys, I share why focusing purely on family law transformed our firm.

In this episode, I break down:

• Our painful pivot - cutting half our staff and clients to focus only on family law
• The unexpected rewards of saying 'no' to everything else (even estate planning)
• Five powerful reasons to narrow your focus—better lawyers, improved client service, efficient operations, marketing advantages, and higher profits
• Why most firms do the opposite (and why that's your opportunity)

Listen in to learn why doing less can actually help you achieve more in your family law practice. Hope this helps you grow your practice!

----------------------

Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

Just wrapped up month five of Tom Hartin’s journey building his family law practice in Long Island, NY. January started slow until late in the month when things suddenly picked up — booking four consults over three days. 

In this update, Tom shares:

• How he's doubling down - opening a second office and switching marketing partners
• Why he's making major changes despite steady (but slower than expected) growth
• His shift to Rocket Clicks for marketing and what they immediately advised
• The real numbers: $7,400 revenue and $4,000 profit for the month

Whether you're thinking about starting your own practice or already in the early stages, Tom's candid look at the ups, downs, and strategic pivots shows what it really takes to build from scratch. Hope this helps you grow your practice!

----------------------

Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

Following up on our lawyer compensation discussion, I sat down with two key perspectives from our 2024 comp change — Katie VanDeusen (Managing Partner) who led the rollout, and Nina Kelly (Partner) who experienced it firsthand. 

Drawing from their different vantage points, we explore:

• How Katie and our leadership team rebuilt trust through careful, intentional communication
• The critical importance of 1:1 meetings before group announcements
• Why making team members feel "safe and heard" was key to success
• Nina's honest take on what it felt like receiving two major comp changes

Listen in for real insights on how to navigate one of the trickiest challenges in growing a family law firm — changing lawyer compensation without losing trust. Hope this helps you grow your practice!

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

As we've grown Sterling Lawyers to 25+ attorneys and $15M in revenue, one of the toughest challenges has been getting lawyer compensation right. 

In this episode, I sit down with my partner, Jeff Kerlin, to walk through our 2024 journey of transforming our compensation model. 

We share:

• Why our original percentage-of-collections model that worked for years started breaking down
• The painful lessons we learned from rushing changes in 2022
• How Jeff Kerlin led a 14-month process to rebuild trust and create a new model that works for everyone
• Our path to creating clear growth opportunities for attorneys at every level

Listen in for an honest look at one of the most challenging aspects of running a growing family law firm. Hope this helps you grow your practice!

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

Wondering how to build a killer team culture AND speed up training for your new attorneys at the same time? In this episode, I sit down with Austin Miller (one of our Partners) and Bailey Holt (our rising star Senior Associate) from our Milwaukee team to share a simple but powerful tool we stumbled on - what we call "The Big Table." 

We dive into:

• How a simple office layout change transformed our team culture
• Why our attorneys choose to work together instead of behind closed doors
• The unexpected way this setup rapidly develops new lawyers
• Real stories of how sharing space creates better outcomes for our clients

Listen in to hear how a simple furniture change created a massive impact on our team's growth and culture. Hope this helps you grow your practice!

----------------------

Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

​​In this episode, I sit down with Antonio Jimenez, a Florida family law attorney and technologist who's created Divorce.law, which is a lead gen tool for lawyers.

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

Is a massive opportunity storm brewing for family law practices?

In this show, I explore the impending stories that could reshape how we run our family law firms.

Here’s what I covered:

• Washington State’s new 10-year pilot program to test non-lawyers practicing in a limited way
• How KPMG moving into big law (through Arizona) will trickle down to people law 
• The surge of private equity firms circling small and rural law practices looking for a way to enter

----------------------

Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

Growing a family law firm is hard. As we built Sterling Lawyers to a 25+ attorney firm doing $15M in revenue, I learned that you need clear competitive advantages to break out of the pack. 

In this show, I cover:

• Why having just one advantage wasn't enough for us
• Examples of what's working for successful family law firms across the U.S.
• How to identify your firm's unique advantages
• Deploying your advantages to increase margins

I hope this helps you build a beautiful family practice firm and have the firm of your dreams!

----------------------

Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

Four months into his new family law practice, Tom Hartin shares some frank insights about December 2024. 

While revenue hit a new high at $10,820, new client signings were slower than expected—though that's typical for the holiday season. 

Listen in as we discuss:

• The mindset shifts needed when running your own practice and managing growth expectations
• Tom's plans for hiring his first associate (and why lead flow matters more than current case count)
• Real challenges around marketing to first responders and unexpected hurdles with union relationships
• Why Tom's planning to refine his consultation process and possibly shift from free to paid consults

If you’re considering launching your own family law practice or growing your current one, Tom’s experiences offer valuable lessons and practical strategies.

Tune in for an honest conversation about the realities of building a successful practice and the steps needed to overcome challenges along the way. 

----------------------

Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

Obtaining great client outcomes is not enough to satisfy family law clients.

There's a mind-bending truth on what clients want more than great outcomes—it's meeting their emotional needs.

In this episode, I share:

• The truth about what clients will pay premium rates for (hint: it's not legal outcomes)
• The two things we aggressively focus on at Sterling to deliver this at scale
• Why the gap between good and great family lawyers isn't about legal skill

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

Jeff Morrell, one of our Senior Partners, is back to talk about AI tools for family lawyers.

This is the presentation that Jeff gave at our annual Sterling Day event.

It's about how our firm is using AI tools to enhance efficiency and streamline operations.

Here’s what we covered:
- The  ways AI is transforming legal workflows.
- Practical tools that save us time every day.
- The development of user-friendly tools like a Chrome extension and an affidavit automation tool.
- How AI applications are reshaping tasks such as email writing and document creation.
- Personal stories illustrating the benefits of AI in overcoming challenges.
- The future of AI agents and their role in improving accuracy and reducing costs.

Hope this helps you grow your practice!

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

For most of our firm's history, we have been a "marketing-first" family law practice.  

This philosophy can only get a family firm so far.  

When I finally bought into the idea that long-term prosperity and career satisfaction come from doing amazing client work, our firm turned the corner in a big way.

This podcast is about that shift and subsequent mega thrust forward. 

I covered several important concepts:
- Why I now see the light and how my conversion may help you
- The fundamentals of great client service
- The anti-fundamentals of great client service

I hope this helps you build your family law practice. 

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

This is a gold nugget-laden show for anyone practicing in family law.

I interview our firm's highest-collecting attorney, Tiffany Vogel. She is a star, an ultra-high performer.

Tiffany gives a masterclass in operating a family law practice.

In this show, Tiffany shares: 
• Her approach to client management as project management 
• The importance of delegation for effective practice management 
• Her own behavioral modification strategies for improving client relations 
• The significance of self-awareness in legal practice 
• Innovative client consultation methods for improved engagement

Enjoy!

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

We all have months that kick us in the teeth.  It hurts.  It sucks. 

Tom had one of those months in November -- his third month in practice. 

This show is about what happened and is a picture of mental toughness. 

Keep pushing, Tom! Stay focused on what you can control. You are making the right moves. 

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

The second most important role in a family law firm is the managing attorney.

In the vast majority of family law firms, the founder/owner sits in two seats: (1) the president and (2) the managing attorney. 

The president sets the strategy, casts the vision, models the culture, and many other “presidential” type things.

The managing attorney leads the lawyers and legal support staff. These teammates coach lawyers, engage clients, and fulfill the firm’s promises. 

This show is about how founders can move out of the managing attorney role, thus opening up the firm for growth. 

I discussed:
1 - The managing attorney's role in the firm
2 - Why they are
3 - What they do day to day
4 - How to find a managing attorney
5 - How to lead a managing attorney

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

This show highlights a talk I gave to our entire legal team at a recent event. I announced a new service blending Artificial Intelligence into tools for clients. 

I also shared two other long-term strategic initiatives that we are working on. 
 
Feel free to steal for your firm! LOL

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

There are limitless marketing tactics available to a family law firm.  It can be overwhelming. 

One of Sterling Lawyers' most successful marketing strategies has been to focus on one tactic at a time.

In this show, I articulate why to focus on one tactic:
1 - Allows enough time to yield results
2 - Avoids switching costs
3 - Enables achieving mastery
4 - Builds momentum

And how to do this:
1 - Identify your best tactic
2 - Get clear on your target audience
3 - Refine your message through testing
4 - Be data-driven 

Do these things and win!

----------------------

Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

Are you throwing money down the drain in your family law practice?

On this show, I reveal five of my most egregious money wasters.

These nasty culprits get many other family lawyers too.  Maybe you?

Here they are:

• SEO services (There are good ones and many bad ones)
• Fancy office space
• Overstaffing
• Online review software
• Costly website redesigns

----------------------

Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

Unexpected attorney resignations can feel like a gut punch.

But, should you try to get them to stay?

In this show, I explore:
1 - Getting to the truth behind the departure
2 - Assessing the impact and deciding if it's worth it try to get them to stay
3 - Offering more than words
4 - Embracing the changing legal landscape
4 - Turning departures into opportunities

I hope you can use this information to build your family law practice!

----------------------

Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

We've been following Attorney Tom Hartin as he has launched his family law firm.

This is a behind the curtain peek at the nitty-gritty world of family law firm start-up.

This month we discussed:

• Tom’s revenue highs and lows for September and October
• Smart marketing on a budget, from Google Ads to local strategies.
• How Tom is exploring the niche market of first responders

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.

Send us a text

Is your law firm losing clients who can’t afford full-time representation? This show offers creative ideas to get incremental clients that you may otherwise not get.

I sit down with Mary Sankey, our Sales Manager, to explore how Sterling offers legal services for clients with varying needs and budgets. 

My last episode explained scaled offers. 

Here, we walk you through the scaled offers at Sterling that go from from $450 coaching sessions to $85,000 executive representation.

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Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers?

Follow these steps:

1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/

2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/

3. CONNECT WITH US:

LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls,

Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls

4. TELL US WHAT YOU WANT:
Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.