With more than five million miles flown on 6 continents - Seat 1A is a journey into how to use this experience to your flying advantage. Join Geoff Dahl and Vinod Viswalingam as they share travel experiences, tales, tips and interviews.
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Experience 081. Summer Travel Plans With a Chance of Turbulence.
Episode 81
Thursday, June 27, 2024 • Duration 46:22
In this experience we review some recent travel along with a overview of our summer travel plans.
Severe turbulence has been in the news recently in various locations around the world. Turbulence is always there and always has been there and always will be there. Remember the words that Vinod would tell passengers concerned about turbulence "The people flying the plane have families they need to get home to tonight."
If you are concerned about the wings during turbulence, there are numerous wing flex test videos for all airplane manufacturers. Here is an example from Airbus.
We want to give a shoutout to the Layovers Podcast. Vinod was a guest interviewee of Paul on Episode 139.
Vinod tried out a Canadian ultra low-cost carrier, Flair, for the first time from Vancouver to Calgary. He shares his thoughts about the experience. Find out why Vinod says they held to the ultra of ultra low cost. Vancouver to Calgary is often a turbulent flight as flights cross the Rocky Mountains.
Turbulence can be divided into planned and unplanned turbulence. Flying into hot destinations often brings big thermals for pilots to deal with. Sometimes flights take big detours to avoid large unstable weather systems.
We discuss our 2024 travel plans.
Geoff has an upcoming round-the-world flight. The idea for the flight started when Vinod asked what a United 737 was doing in Tokyo. The trip starts from Toronto to Chicago to Honolulu on United. Then the Island Hopper in the Pacific, eventually ending up in Guam. Then a connection to Japan to one of the world's busiest single runway airports at Fukuoka. Geoff is looking forward to a domestic Japanese flight from Osaka to Tokyo. After enjoying Tokyo, onward to Copenhagen with 19 hours of flying via Singapore. Geoff has a couple of inter-European flights with Norwegian and Lufthansa. Geoff returns to Canada using a Singapore fifth freedom flight to JFK and finally to Toronto with Air Canada.
Vinod is travelling to Paris to work on the Olympic Games. He is looking forward to his in-flight experience with Air France. Later with family there will be trips to Portugal with TAP, Dublin with Ryanair and Paris with Aer Lingus. Vinod and family will enjoy a return flight to Vancouver together.
Maybe Geoff and Vinod will get a chance to meet up while on their adventures. Stay tuned.
If you have trip plans or experiences that you would like to share, please email us at stories(at)seat1a.org or find us on Facebook, Twitter, and Instagram. If you wish to support the show financially, we are on Patreon. Show notes are available online at http://podcast.seat1a.org/
Experience 080. A Special Interview with a Six-Million-Mile Flyer
Episode 80
Friday, June 7, 2024 • Duration 01:07:54
In this experience we are happy to bring you a special interview with senior leadership advisor Marco Villa.
Over three decades Marco has flown more than 2800 flights and 6125000 miles.
Geoff and Marco flew together in 2022 on internal flights in Mozambique complete with a crazy trip to Nampula (listen to experience 64 for more details).
We ask Marco about his alliances and statuses. With all of these flights, Marco has almost achieved lifetime gold status on British Airways. He holds status in three different alliances along with Emirates.
It all started for Marco in the mid-1990s when flying staff standby tickets with Lufthansa, which sponsored AIESEC conferences that Marco (and Geoff and Vinod) attended.
We ask Marco about his business travel and his top “weird” destinations. Eritrea tops the list and Tajikistan being another exotic destination.
We ask about Marco’s pet peeves – he shares his thoughts about issues on the ground, in the air and at the hotel. He also shares an interesting “worst flight on the planet”.
We ask about Marco’s travel hacks and habits and learn what he never gets on a plane without.
What airlines or hotels are at the top of Marco’s list? Marco wishes that customer service comes back at the major airlines at some point in the future.
We ask about what airlines he feels are at the bottom of the list. It is a really populated place for both major carriers and low-cost carriers.
We ask what Marco would like to see in travel for innovation. Marco also shares his emotional attachment to his paper boarding passes.
Experience 071. Silver Wings. Flying with Seniors.
Episode 71
Friday, April 7, 2023 • Duration 51:19
In this experience we look at the realities of flying with seniors. Vinod and Geoff realize that soon enough they will be in this demographic.
As populations age, airlines will have older populations on flights and the challenges that go with it. Since some of today’s seniors lived through the golden age of flying with certain levels of service, there is generational gap.
Often elderly parents are put on flights around the world - which Vinod saw in his role as a station manager. The system is not there for everyone to embrace every individual. Airports are larger, seats are closer, and there are language challenges faced while transiting through certain airports.
Some people attempt to get around this situation by booking assistance, which often means a wheelchair. The option does get abused. Vinod shares stories of trying to get large numbers of wheelchairs for certain flights, and the "miracles" of people being able to walk.
There is a lesser used assistance code "meet and assist".
Travelling over multiple days can take a lot out of people. It helps to have a game plan ready in case something goes wrong, particularly if you are not travelling with the people flying. Seniors are different than an unaccompanied minor.
Vinod shares a story of his aunt visiting him as a child in northern Canada and the efforts to get her wheelchair off the plane in the snow and cold without a jet bridge.
Vinod shares a story of a shocking flight to Prince Edward Island, "Mid-flight something happened to a lav."
People unfortunately pass away on flights. There is one trans-Pacific route that is fairly well know.
Amidst all the challenges, there are magical moments and conversations that happen in flight. Vinod shares the experience of a black and white photo.
Be tolerant and understanding, know what kind of assistance is being provided by the airline and airport and build in extra time for connections.
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Experience 070. Snow, cold and delays. 2022 holiday travel stress.
Episode 70
Monday, March 6, 2023 • Duration 01:15:19
In this experience we look back at our travel experiences over the December 2022 holiday season.
We got where we were meant to go, and fortunately did not incur any of the long delays that many other travellers encountered.
December 2022 saw serious weather systems in North America. That was combined with large volumes; technology, crewing, and baggage issues. People thought that the labour issues from the summer of 2022 had resolved themselves, but they were still ongoing.
First, Vinod planned a trip to San Diego from Vancouver. He decided to fly to Los Angeles and rent a car, which turned out to be an important factor. The Vancouver-Los Angeles route is a competitive and frequent route.
In the week before Vinod's flight there was a major winter storm in Vancouver. Vancouver does not get the same amount of snow as other Canadian airports. On the day before his flight there was another massive snowstorm. Would Vinod be able to make the flight to Los Angeles? He checked the schedules of his plane and the weather of the city where it was going to be before his flight.
All flights at YVR cancelled. Airport closed. All arrivals were halted.
But what about flights departing? Vinod's flight was still operating. The US departure terminal at Vancouver was mayhem. Vinod learned that the passport scanning terminal could have problems with infant tickets.
Flight crew also get stuck when the weather goes sideways, so there was a slight delay.
It might have led to de-icing employees getting to the airport, since the capacity to de-ice was less than 50 percent on this wintery day in Vancouver. It took Vinod 3 hours to have his plane de-iced.
Vinod looked out on the tarmac, various trans-Pacific flights were stuck on the tarmac, unable to deplane their passengers or get to a gate.
Geoff shared a story of crews getting stuck in Ft. McMurray, Alberta from the same storm.
Vinod has a love hate relationship with LAX. Right now it is on the hate dial.
Experience 069. That Club. Miles High in the Sky.
Episode 69
Tuesday, February 7, 2023 • Duration 01:00:45
In this experience we discuss that infamous club a mile high.
We look back to the golden age of travel with beautiful flight attendants and pilots and exotic locations.
Now add that to four- and five-star hotels, and crews from around the world it can lead to romance and attraction. Don’t screw the crew...well at least not yours.
The captain and crew manager would keep an eye on their crew during layovers, otherwise there was the risk of people making bad decisions.
Cancun was a location where crazy stuff would happen complete crews from multiple countries, beaches and alcohol.
Sometimes crews would hook up with hotel staff, sometimes there would be action at the beach bar. And sometimes it just went too far...and people ended up getting fired.
Crews need to be aware at all-inclusive resorts if they are interacting with their passengers.
At some airport hotels, there are party rooms for crews. Vinod shares his experiences at LGA and LAX.
Vinod thinks back to a pool in Colombo with an Emirates crew and thinking "one day".
There is a serious side to the glamourous interactions. Accusations of assault and misconduct exist, and some airlines have pilots and flight attendants sleep at different hotels.
Crew and passengers connect -- Vinod shares a couple of experiences where the individuals ended up getting married.
Working for an airline expands the possibilities of international relationships. Vinod shares a story of how he outsmarted Tinder.
We look at passenger activity in the cabin and remember back to when people were shocked that amorous airline advertising led to amorous activity...who knew?!
Experience 068. Listener Interview. A Saga of Lost Luggage in Lisbon.
Episode 68
Saturday, December 24, 2022 • Duration 01:31:27
In this experience we are happy to share an interview with a fan of the show, Stephanie, about her experience with a flight from Vancouver to Montreal to Lisbon. This took place during the summer 2022 travel chaos.
Stephanie was travelling to Lisbon, mixing business and pleasure. When her and her mother arrived in Lisbon, their bags had not made the connection in Montreal and did not reach Lisbon. They took the time to create the tracking file and met up with others whose bags were missing. She traded information with another traveller who flew from Vancouver.
Stephanie had the dilemma of buying clothes due to lost luggage "Are we trying to buy clothes that will get us through a few days, or clothes that we will love a long time?"
Stephanie took the time to buy new luggage as well, bright orange. Just what is the value of the item in your bag?
On the final day before her return trip to Vancouver, Stephanie got a text message from a stranger with a picture of her bag "Your bag is sitting next to carousel four. Here's a picture of it." Meanwhile the tracker stated that tracing continues.
Stephanie and her mother had to leave Lisbon with double baggage, and a shout out is given to the check in staff in Lisbon.
Stephanie is still trying to get the full compensation back for the replacement items - the airline would only compensate for one person.
We look at key components of Stephanie’s story. An agent can check where the last bag scan happened. She treated the baggage staff with respect. She teamed up with someone to help search for baggage. She did not have much packed in carry-on for clothing in case of lost bags. Make sure you take your medication with you in carry-on. Information on the baggage tag is critical. Do you know the value of your bag’s items? Do you have extra lost baggage coverage? Are there government protections?
Experience 067. Gift Ideas. World of inflight essentials.
Episode 67
Thursday, November 24, 2022 • Duration 59:27
Vinod and Geoff have taken some long flights in 2022 and have taken various items onboard. Our take-on items have evolved over the years. As we recorded this experience the 2022 holiday season is approaching, and we wanted to share our inflight recommendations for yourself - or perhaps as a gift idea for someone.
Full disclosure - these are our own recommendations, and we are not receiving any sponsorship from any of the products mentioned.
We start with headphones, earphones, headsets, and earbuds. There are various products out there but be aware that there is a difference between noise cancelling and noise reduction. You may also want to look at buying a set of audio adapters - in case an airline has a unique audio plug. And if you’re travelling with a battery powered headset, don’t forget to bring a spare battery.
We ask what does someone use to watch onboard? Tablets, phones, e-readers - what happens if there is no screen in the back of the seat in front of you. Vinod remembers back to when WestJet removed seatback screens. How do you watch your device properly - are you going to be able to view it while eating a meal, for example?
Remember as well to have a power bank for your device, since you don’t know how easy it will be to find power to recharge when you arrive. Vinod always keeps a device plugged in during his flight. Have something with you, online or offline, for the flight. Vinod has a book that is permanently tucked into his luggage.
Rest on a flight is key - we look at neck pillows, and Vinod shares a story of his unique Danish neck rest.
Vinod shares his disgust of people who walk barefoot into the lavatory and has recommendations for in-flight footwear. He also shares his experiences of hotspot passengers returning to a Canadian winter wearing only flipflops. Shoes without laces can be very useful - either for passing through security, or since your feet swell during flight.
When you arrive in your destination, do you have the proper power plug adapter? It is much easier these days than back when we needed a box of different plugs.
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Experience 066. Connecting at the curbside. Airport options with your flight.
Episode 66
Friday, October 28, 2022 • Duration 54:26
As we continue on from Experience 065, the wayfinding and signage often leads us to the curbside. Vinod and Geoff think back to their childhoods and how much the curbside has changed. Even with all the changes, people can still get all twisted around at the curb in their own backyard. Geoff shares an experience from Regina, Saskatchewan of a wrong-way driver.
There are various options that one can encounter when you get to the curb after your flight. The curbside experience can be impacted by something as simple as the airport geographic layout.
We look at trains, which can be a lot of different things in different countries. Connecting to the train can be confusing as well. Vinod shares an experience from San Francisco connecting to a train by bus.
Continuing with buses, Vinod shares his amazement at the number of buses at US airports. There are “Rocket” buses in Toronto connecting to the airport. And make sure you have an ability to pay for your transit since some places still require coin change. Vinod shares his memories of crew buses.
Geoff and Vinod discuss rail to rail transport which exists in numerous cities.
Ride share is an evolving method used at various airports. Vinod shares his experience in Brazil of an Uber lounge while waiting for his ride.
We save taxis for the end. Vinod shares his experience of using airport taxis in Russia to avoid the dodgy drivers. Geoff shares his experience of haggling over fare in Mozambique. Vinod shares his “not quite a real taxi” experience in Spain. Vinod also shares an experience from years ago with taxi queues. Geoff and Vinod share memories of Cairo taxis.
Remember that there are curbside minders who will make you move along or you will be ticketed.
Experience 065. I Saw the Sign. Wayfinding at Airports.
Episode 65
Monday, October 3, 2022 • Duration 55:40
As seen in the Northern Hemisphere summer of 2022, many travellers have returned to travelling. However, quite often passengers check in their brains and don't bring their brain into the airport. This is why wayfinding and signage is so important.
Sometimes there is common signage across a country - the black and yellow UK signage, for example. Sometimes signage is difficult to read – Vinod shares an experience from a number of years ago in Salt Lake City. Often signs are unilingual, and often signs are unclear what a passenger needs to do (for example: does the sign mean straight ahead, or go up to the next floor level?) Looking through crowds to see signage can be difficult.
Understandably, the signage can define the passenger experience.
Many airports have a check-in zone with a big letter to show the aisle.
Vinod and Geoff share their love of the departure flipboard sign in Frankfurt.
Signage details starts right on your ticketing information. And if you need to deal with ticketing, it could be in multiple locations. Moving along to pre-board screening and security, are there other scanning locations that will get you through more quickly? Lavatories and eating – sometimes the signage intent is very unclear. Vinod shares a story of finding a Japanese breakfast in Tokyo.
Some airports don’t announce the gate until a short period before departure, which can lead to a mass rush of passengers. At the gate itself things can go sideways with signage. Vinod shares a story of changing a gate three times in Hanoi.
Sometimes signage is a simple as something like lettering. The boarding card has to also correlate with the wayfinding.
A passenger gets to Customs and Immigration – are there restrictions on which citizens use which queues? And once you leave the airport, what is the signage for your transportation?
Experience 064. Reviewing 2022 Summer Travel. A Look at Vinod and Geoff’s Adventures.
Episode 64
Monday, August 29, 2022 • Duration 48:55
Vinod and Geoff have returned from their summer adventures, and their meetup in London Heathrow for Experience 063. After all of the concern we had for meeting up at Heathrow, it ended up being very anticlimactic.
Vinod shares some interesting insights into how providing certain destination information could affect a London cab driver’s ability to take airport fares later in the day.
Geoff and Vinod rave about the terrific new Elizabeth Line in London.
Geoff’s flight from Toronto was quite late leaving for Copenhagen. We will do a future experience on when should you really show up when your flight is tremendously delayed. He shares his experience of the flight.
Geoff shares his experience of checking in at the Priority Pass International Lounge in Toronto. Indeed sometimes it is just nicer to find a quiet gate than going to a lounge.
Geoff then flew onward to London from Copenhagen. Copenhagen Airport has a practice of passengers scanning their boarding passes to enter a waiting room and then board, instead of scanning when boarding.
Vinod shared his experience of flying from Vancouver to Heathrow. What a coincidence -- one of the pilots on the flight was a friend of his. For the avgeeks, it was a non-ETOPS flight, and the landing was greased in...so smooth.
Geoff continued on with Eurostar from London to Brussels and then onward to Cologne with a German ICE train. The Eurostar was fine, but the ICE train was so full Geoff sat in by the door in the vestibule for 2 hours!
Geoff had some experiences with the German trains not being very German. First, a fire on train line. Second, technical issues before the train even starts the journey. Third, random stops in the middle of nowhere in Bavaria.
Geoff reviews his flight from Vienna to Frankfurt with neighbouring passengers not having to return their beer bottles before landing.
As Geoff was checking into his flight to Johannesburg, he learned that Lufthansa only issues baggage stickers at certain desks at Frankfurt -- not all check-in machines.
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If you have other experiences that you would like to share, please email us at stories(at)seat1a.org or find us on Facebook, Twitter, and Instagram. If you wish to support the show financially, we are on Patreon. Show notes are available online at http://podcast.seat1a.org/
If you have a story about travelling with seniors, upcoming trips, or other experiences that you would like to share, please email us at stories(at)seat1a.org or find us on Facebook, Twitter, and Instagram. If you wish to support the show financially, we are on Patreon. Show notes are available online at http://podcast.seat1a.org/
Vinod was very lucky to make it out that day on a critical feeder route.
Meanwhile, Geoff was scheduled to fly from Toronto on December 24. He had been watching the storm system that affected Vinod, along with other record cold systems moving across North America. Then there was a weather warning for freezing rain and then a blizzard warning.
However the morning of December 24, the flight was showing on time. The temperatures had dropped with strong winds. The airport was holiday busy, the lounge was full but seating was still available. The flight was slightly delayed due a baggage issue, but arrival was not too delayed.
Geoff's return flight involved a review of food at Calgary security - what happens with solid honey?
Calgary had thick heavy fog, and the inbound flight was delayed. The first officer was delayed on arriving due to the fog.
The turbulence was very strong, to the point where the crew had to take their seats. Otherwise the return was uneventful, but since the flight was late priority was given to those connecting.
Vinod's flight back to Vancouver was much more stressful than it normally was. It started well, with burgers and plane spotting, but went downhill starting with the car rental shuttle bus.
Vinod was supposed to meet a work colleague who was connecting - but logistics prevented it from happening.
Vinod needed to take apart his child's stroller and put all three parts through the x-ray machine.
The stress of the day fuelled into Vinod's child for the return flight, which arrived at Vancouver at the furthest gate from Canadian Customs.
Vinod got a good laugh as some American pilots were shamed to get back in the line to exit the customs hall.
It is important to book the right routing during periods of travel uncertainty. If Vinod had booked the San Diego flight, there is a much stronger chance it would have been cancelled. Also in late December 2022 would have had to probably land at LAX anyway due to the aviation fuel leak limiting flight distance at San Diego.
Geoff and Vinod share their love for San Diego airport.
If you have a story about flights to Los Angeles, holiday flights, upcoming trips, or other experiences that you would like to share, please email us at stories(at)seat1a.org or find us on Facebook, Twitter, and Instagram. If you wish to support the show financially, we are on Patreon. Show notes are available online at http://podcast.seat1a.org/
Vinod shares a memory of his first flight and learning that sometimes you just ignore the oblivious, but sometimes you can have some fun.
Are you kidding me? On a Nanaimo flight? In the middle of the day? Oh it was time for fun for Vinod and the crew and a couple of passengers who were passionate in the lavatory.
Technically amorous activities in the lav are illegal due to air law - in the event of loss of cabin pressure, there is only one oxygen mask.
Often Vinod would discover the evidence after the fact like wrappers and blister packs of pills on the floor.
Vinod shares a memory of when the call bell was ringing multiple times but not from the cabin...and the pilot advised there was banging coming through the wall to the flightdeck.
The Mile High Club is probably a bucket list thing for some people. And we haven't even discussed private aircraft.
businesstraveller.com article "JetBlue to launch daytime New York JFK-London Heathrow service"
If you have a story about aviation relations a mile up or on the ground, upcoming trips, or other experiences that you would like to share, please email us at stories(at)seat1a.org or find us on Facebook, Twitter, and Instagram. If you wish to support the show financially, we are on Patreon. Show notes are available online at http://podcast.seat1a.org/
News Items:
simpleflying.com article "An Avgeek's Perfect Christmas Present: The World Of Airline Gift Cards"
If you have a story about lost baggage, travel insurance claims, upcoming trips, or other experiences that you would like to share, please email us at stories(at)seat1a.org or find us on Facebook, Twitter, and Instagram. If you wish to support the show financially, we are on Patreon. Show notes are available online at http://podcast.seat1a.org/
We discuss baggage and bags. It may be useful for you to have a bag for the back of the seat to put your stuff in - also since seat pockets are often really unsanitary. If you have a rollerboard bag, it may be worth it to get the wheels changed with inline skate wheels.
What should you wear during flight. For long haul flights, you may wish to consider some loungewear. Always bring a clean set of base layer clothes with you as carry-on, just in case there’s a baggage problem, or something happens to your clothes during flight like spills. Vinod shares a dripping lime pickle story.
Packing cubes are a great suggestion for people who want structure in their bags, and also for privacy in case security or customs goes through your bag.
Water bottles - if you have one you might have to wait for service to fill it. Vinod always takes a sealed bottle of water from the flight.
If you use a messenger bag, we recommend getting one that fits over your luggage handle.
If you bring food on board, it is usually a good idea to bring something with added protein.
AirTags - after the global luggage chaos of 2022, using these can help you keep track of where your bag is.
Flying with children - "keep it simple stupid". Are you going to be able to walk the aisle or get in the lavatory with your child and the bag?
Connecting clips and lattices - a recommendation when you need to link your bags together.
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If you have a story about your preferred inflight essentials, upcoming trips, or other experiences that you would like to share, please email us at stories(at)seat1a.org or find us on Facebook, Twitter, and Instagram. If you wish to support the show financially, we are on Patreon. Show notes are available online at http://podcast.seat1a.org/
Vinod shares the unique car rental return situation in Calgary.
Vinod and Geoff remember the parking shuttle scene from “Planes, Trains and Automobiles”.
If you have a story about curbside experiences, upcoming trips, or other experiences that you would like to share, please email us at stories(at)seat1a.org or find us on Facebook, Twitter, and Instagram. If you wish to support the show financially, we are on Patreon. Show notes are available online at http://podcast.seat1a.org/
News Items:
simpleflying.com article "Air France Will Cease Transportation Of Research Animals When Its Contract Expires"
If you have a story about airport signage, or other experiences that you would like to share, please email us at stories(at)seat1a.org or find us on Facebook, Twitter, and Instagram. If you wish to support the show financially, we are on Patreon. Show notes are available online at http://podcast.seat1a.org/
We give a shout out to friend of the show Paul Papadimitriou -- Geoff and Vinod both met him in person in London, and great times were had by all. Paul you’re welcome to visit Canada any time.
We talk about the tight connections that are often faced in Frankfurt, knock on wood no problems for either Vinod or Geoff...yet.
Geoff flew to Johannesburg in a 747-800 upstairs in business class. When Johannesburg is busy with international flights, it’s busy.
Geoff continued his adventure through South Africa to Kruger National Park and onward to Mozambique. He had a super early flight from Maputo to Nampula with an onward land journey to Ilha de Moçambique.
Geoff’s return to fly out of Nampula was an adventure in itself. Police checks, racing to the airport, honking horns, and arrival after check-in desks closed. Did he make it? Narrator: He did.
Then Geoff continued onward from Maputo to Cape Town via some connection adventures in Johannesburg.
Geoff returned from Cape Town to Frankfurt, and then homeward bound to Toronto. Toronto’s baggage situation was uneventful.
Vinod’s return to Vancouver saw waves of people sent through to security at Heathrow, and people who aren’t managing the queues properly. Security made Vinod put his stroller through the baggage scanner. When he arrived in Vancouver there were no issues with the baggage, but there were no baggage carts. There was no random COVID testing openly visible for either Vinod (or Geoff in Toronto).
Geoff noted that in Mozambique there were staff matching your claim sticker with the baggage tag.
Geoff also had very favourable reviews of the Air Canada Maple Leaf Lounge in Frankfurt -- which, depending on your departure time, may be a better lounge option that the Lufthansa lounges.
If you have a story about 2022 trips you’ve recently had, upcoming trips, or other experiences that you would like to share, please email us at stories(at)seat1a.org or find us on Facebook, Twitter, and Instagram. If you wish to support the show financially, we are on Patreon. Show notes are available online at http://podcast.seat1a.org/
