If you’ve ever felt like there’s simply not enough time in the day, this episode is going to change your thinking. Productivity expert, business coach, and author Ari Meisel joins Dr. Jesse Green to explore how entrepreneurs and executives can optimise, automate, and outsource their way to greater efficiency and impact.

Ari is the founder of Less Doing and the author of books like The Replaceable Founder. His work has transformed how leaders manage time, delegate effectively, and scale without burning out. In this conversation, Ari shares the systems, strategies, and mindset shifts that allow high performers to achieve more by doing less, without sacrificing quality or control.

You’ll walk away with practical tools to streamline your workload, create more freedom, and focus only on the things that truly move the needle.

In this episode, Ari and Jesse discuss:

• [03:45] Why “doing less” doesn’t mean underachieving
• [07:12] The decision-making framework to work out the right thing to do
• [11:05] How to identify and eliminate unnecessary tasks
• [14:28] The role of delegation in scaling your business
• [17:52] Common myths about productivity that hold leaders back
• [21:16] The mindset shift from being “irreplaceable” to “replaceable” as a founder
• [30:10] How to start doing less—today—without guilt or fear.

Links and Resources:

• Ari Meisel website
• Less Doing website
• Connect with Ari on LinkedIn

• Join the free Savvy Dentist Facebook Group
• Follow Dr Jesse Green on LinkedIn
• Visit Savvy Dentist website

Mentioned in this episode:

Savvy Dentist Team Training Bundle

If your practice can’t run without you, it’s time for systems - not more theory. That’s why we created the Savvy Dentist Team Training Bundle - five powerful, system-driven programs including Front Desk All Stars, the Million Dollar Dentist, Practice Manager Masterclass, Advanced Treatment Coordinator Training, and High-Performance Hygiene. Each course delivers practical, step-by-step systems your team can use every day to build accountability and create a self-managing practice. Save $2,000 for a limited time — visit savvydentist.com/team-training.

Team Training Bundle 2025

In this solo episode, Jesse Green unpacks what truly separates the top 1% of dental practice owners from the rest. Drawing on decades of coaching, conversations, and lived experience, he reveals the six internal traits that drive external results.

If you’ve been chasing better KPIs, more profit, or faster growth, this is your reminder that the real breakthroughs start within.

In this episode:

• [03:09] The one inner quality that keeps top owners in the game
• [07:19] A trait more important than talent or intelligence and why it's a non-negotiable for long-term success
• [10:15] The mindset shift that turns stuckness into momentum (and how most owners get it wrong)
• [13:36] Why your success may have more to do with who you're around than what you're doing
• [15:42] The hidden growth habit elite owners practice daily and why surface-level skimming won’t cut it
• [18:14] How the clearest thinkers create unstoppable teams, motivation, and focus.

Resources and Links:

The Man in the Arena by Theodore Roosevelt

Grit by Angela Duckworth

Follow Dr Jesse Green on LinkedIn

Visit Savvy Dentist website

Mentioned in this episode:

Savvy Dentist Team Training Bundle

If your practice can’t run without you, it’s time for systems - not more theory. That’s why we created the Savvy Dentist Team Training Bundle - five powerful, system-driven programs including Front Desk All Stars, the Million Dollar Dentist, Practice Manager Masterclass, Advanced Treatment Coordinator Training, and High-Performance Hygiene. Each course delivers practical, step-by-step systems your team can use every day to build accountability and create a self-managing practice. Save $2,000 for a limited time — visit savvydentist.com/team-training.

Team Training Bundle 2025

Welcome to The Savvy Dentist Podcast with Dr. Jesse Green, where we explore the intersection of dentistry, business, and personal growth to help you create a practice and a life you love.

Whether you’re an ambitious practice owner, an entrepreneurial spirit, or just someone striving for personal excellence, you’re in the right place.

In this episode of The Savvy Dentist Podcast, Dr. Jesse Green dives into a conversation with Layne Beachley AO, whose story transcends sport and speaks directly to the heart of human resilience and authenticity.

Layne Beachley AO is a seven-time world surfing champion, Layne is not only an icon in the world of surfing, but also a powerful advocate for mental wellness. Her journey from battling self-doubt, chronic fatigue, and injuries to becoming one of the most decorated surfers of all time is nothing short of extraordinary.

But Layne's achievements go far beyond the waves. Through her platform, Awake Academy, she’s helping people dive deep into self-discovery, tap into mental resilience, and navigate life’s challenges with purpose and clarity. Layne understands that true success isn’t just about trophies and titles ... it’s about knowing who you are, owning your story, and rising strong through adversity.

In this episode, Dr. Jesse Green and Layne explore what it takes to cultivate a champion’s mindset, how to navigate fear, overcome setbacks, and develop the kind of determination that not only builds world-class athletes but world-class humans.

Whether you’re running a dental practice, leading a team, or navigating your own personal journey, there’s something in Layne’s story that will speak to you.

So grab a coffee, find a comfy chair, and get ready for an inspiring, energising, and deeply insightful chat with the one and only Layne Beachley.

Books - penguin.com.au/authors/layne-beachley

Awake Academy - awakeacademy.com.au

1. [02:17] - Competing in the sport world as a woman in the 1990’s. The unwelcoming, hostile, misogynistic and sexist environment helped shape Layne’s competitiveness.
2. [08:21] - How to find your inner strength.
3. [10:39] - Going from the hunter … to the hunted. The transition we must all make as our businesses succeed.
4. [18:46] - The magic happens when we don’t focus on the outcome …
5. [24:44] - One’s life is too short for di**heads.
6. [28:56] - Don’t rob yourself of joy. It WILL affect your business.
7. [32:43] - The Awake Academy - check it out!
8. [33:56] - How your success can cast a shadow.

Mentioned in this episode:

Savvy Dentist Team Training Bundle

If your practice can’t run without you, it’s time for systems - not more theory. That’s why we created the Savvy Dentist Team Training Bundle - five powerful, system-driven programs including Front Desk All Stars, the Million Dollar Dentist, Practice Manager Masterclass, Advanced Treatment Coordinator Training, and High-Performance Hygiene. Each course delivers practical, step-by-step systems your team can use every day to build accountability and create a self-managing practice. Save $2,000 for a limited time — visit savvydentist.com/team-training.

Team Training Bundle 2025

• [11:38] - We are social beings … understanding how the brain works allows us to understand the external world regarding human behavior. 
• [19:24] -  The hardest thing about running your business … is people. How do we strike that right balance between being an effective leader and achieving goals, while also managing our team dynamics well enough to feel like we are caring, empathetic and supportive?
• [25:17] - One of the good things about being a highly sensitive leader … is intuition. When you can feel things that perhaps others can't feel. So what is the role of that ‘intuition’ in leadership. 
• [39:08] - Why is common sense so uncommon? Is there a neuroscience explanation of common sense? 
• [43:41] - Some of your team are more creative than others … Is creativity a skill that can be taught?

• [08:32] - How to make your plan to become a millionaire, and create a plan to execute your plan. 
• [10:15] - What does the decision mean, when you choose to become a millionaire?
• [21:08] - What is money? And what does it truly mean to you?
• [24:24] - How to become a millionaire internally … before becoming one externally.
• [32:16] - How to become a dreamer. (if you're not already one)
• [38:05] - What are the steps to transform your life from a financial perspective?

• [4:20] - Re-engineer your business and create a business that you love.
• [5:38] - Who to hire, and when!
• [6:22] - Internal training vs. external training. The pros and cons. Which works best and creates the most profit.
• [15:23] - If you want to free up your clinical time, hire an associate dentist, or a dental hygienist or therapist.
• [18:08] - How to continue to grow your revenue within your practice.

• [14:18] - How is your relationship with uncertainty? Do you ever feel afraid when making a decision or when having to step into something unknown? 
• [22:32] - People like to think that we're operating in some kind of order. Uncertainty scares most people because they don't like to know that no one really knows what's going to happen and that there's a whole lot of randomness in the world.
• [25:44] - So how do we make decisions in what is predominantly an uncertain world?
• [33:05] - Your relationship with uncertainty affects how you perceive Success … and Failure. Unless something works out to the letter, exactly as the plan predicted, then some people see that as failure. How you see ‘success’ can be directly related to you becoming more comfortable with your relationship with uncertainty. 
• [39:11] - Have a healthy and enlightened relationship with failure and not getting what we want straight away. You need to be extremely tenacious because when things are a numbers game, your numbers might not come up straight away, so you need to keep rolling the dice. 

• [06:17] - Most people know what to do, but they don’t always do what they know is best. Why? The biggest factor is ‘their values’. How much value we might place on something. So if somebody places a lot of value on their dental hygiene, they're going to put in the effort to floss their teeth and brush twice a day, but if they value something like their time more, they don't value their dental hygiene as much.
• [08:12] - What is the difference between a habit, and a behaviour? Because they are very different!
• [13:20] - The secret sauce to creating a habit that sticks and creates lasting change is consistency. Dr Cleo explains how this happens.
• [17:43] - Our brain is only capable of making up to three changes at one time. However the research suggests it is more productive for creating change and forming a new habit to simply focus on one thing at a time. High achievers struggle to focus on one habit forming thing at a time as they generally feel it is tedious and not enough of a challenge.
• [20:53] - What's the relationship between habit and addiction?
• [25:00] - If we want to install organisational habits, and we've got a team of five or 10 or 50 or a hundred people. How do we get all our team onto the same page?
• [28:47] - We need to be behaviorally flexible, your team will respond really differently to different styles of communication. It’s important to understand your team and understand how they're going to respond to the way that you speak to them. If you automate the way that you interact with your staff, it's not going to work.

• [6:17] - When your team starts asking for reviews and referrals at the right time in the patient journey … you will start filling your chairs and your practice with patients who come in already trusting you because they've been referred or recommended by a personal friend.
• [19:26] - When you have people calling in because they were referred by a friend or family, they've already made the decision in their mind. That's the first soft sell. They've taken action and it's so much easier when they're in the chair to get the next level of Yes.
• [24:18] - How to coach your team with specific examples of what to say and how and when to say it. (pens and paper out!)
• [29:15] - Referrals are 93% more effective than any other form of marketing. The number one thing is getting your team on board with this because they're the ones who are constantly interacting with the patients. Lynn explains how you can do this effectively. 

• [6:48] - You can generally feel confident about your skills and abilities within the four walls of your dental surgery. We've spent many years practicing those things. Then all of a sudden we go, you know what, I'm gonna open a business. How hard can it be?  And it turns out it can be pretty tricky, right? There's no learning around business, there's no learning about leadership, there's no learning about people development. Where does leadership come unstuck? Where do people typically stumble? What are the common pitfalls or mishaps?
• [12:38] - What sort of practices and skills need to be developed as we figure out our way on this leadership pathway?
• [24:52] - How do we lead ourselves so that we can be that example for others? 
• [31:30] - The power of ‘thinking time’. Taking time-out regularly to look and think about your people and business, is the single most important thing you can do. It’s what all top leaders schedule into each day.
• [36:47] - Creating a great culture within your practice is critical. “Great culture eats strategy for breakfast”. So what ways can you work on developing an engaged and enthusiastic team?

• [5:48] - If you are feeling like you have been living below your potential for some time, Robert explains from his own personal experience what can be done.
• [7:58] - Robert explains the four values to building capacity. Spiritual capacity, intellectual capacity, physical capacity, and emotional capacity. 
• [13:36] - So, how do we build these capacities within our business and what are the noticeable consequences?
• [21:15] - What are the benefits of building capacity across your team?
• [28:54] - We often see organisations with lovely well-worded value statements posted on the walls throughout the hallways. But where does grit and determination come into the capacity equation? Why is it when things get hard, some people roll their sleeves up and get on with it, while others check out and go home?
• [37:32] - A lot of people think about culture as something warm and fuzzy, as opposed to a vehicle for achieving outcomes.  So, how do we build a culture of performance in a team, from a business sense? 
• [42:18] - Three business performance tips from Robert Glazer that could transform or revolutionise your thinking, and ultimately your business.

• [10:13] - Everyone has a level of a gift that is untapped. So how do you find your special gift and talent, and how do you unlock its potential?
• [17:40] - How do we understand our ‘Fear Formula’? That connection between our mind and our body and respecting how they talk together to create the emotions that we feel when faced with fear.
• [28:30] - Are you trying to be ‘everything to everybody’? To seek perfection can be exhausting and frustrating and makes finding balance difficult. So what is the rhythm of life that you truly are seeking to create? 
• [32:26] - The changing seasons in each of our lives will require you to appreciate the change and act accordingly to how you feel and what you truly believe. Tyler urges us to be “present in the moment”.
• [39:17] - What is stopping you from achieving the success you desire?
• [44:28] - We live in a world that is attached by ‘outcomes’. There is never enough, there is always more to be sought out. This is all at the cost of you being the person you choose to be. So what is the art of being? How do you put meaning to your life?

• [6:42] - There is a difference between ‘leadership’ and someone who considers themselves a ‘leader’ due to their title. Understanding this difference will allow you to grow and serve your team on every level.
• [16:34] - Communication can build a connection with your team. It’s hard for anyone to follow you if they don’t understand who ‘you’ are, what your values are.
• [19:05] - Many practice owners struggle with growing and learning leadership. Trusting people and allowing them to feel capable can be a powerful first step in growing your leadership skill.
• [23:33] - How can you identify if your team doesn't exhibit trust, and what signals will your team show when they do feel trusted?
• [28:56] - It’s a myth that "it’s lonely at the top”. It’s only lonely if you isolate yourself from your team. When you openly communicate and become vulnerable with your team it can open up an empathy that strengthens our human-to-human connection.
• [34:06] - How will leadership change in the future and what can you do to prepare and grow into the future as a better, stronger, more trustworthy leader to your team?

In this episode of The Savvy Dentist Podcast, Dr. Jesse Green dives deep into the concept of building a tribe within your dental practice. More than just a team, a tribe is a group of people connected by shared values, mutual trust, and a collective mission. In today’s competitive and fast-evolving dental landscape, having a strong internal culture isn’t just a “nice to have” ... it’s a non-negotiable for sustainable growth, team retention, and patient loyalty.

Jesse shares practical strategies and leadership insights on how to foster belonging, boost engagement, and turn your team into a high-performing, purpose-driven community. If you want to create a practice where your team shows up energised, your patients feel the difference, and your business thrives ... this one’s for you.

🔑 In this episode, you’ll learn:

1. What it really means to build a tribe in your business, and why it matters.
2. The role of values, vision, and vulnerability in creating deep connection.
3. How to attract, retain, and inspire team members who believe in your mission.
4. Common mistakes practice owners make when building culture—and how to avoid them.
5. Practical tools to strengthen team communication and trust.
6. 
   

📌 Quote:

Mentioned in this episode:

Savvy Dentist Team Training Bundle

If your practice can’t run without you, it’s time for systems - not more theory. That’s why we created the Savvy Dentist Team Training Bundle - five powerful, system-driven programs including Front Desk All Stars, the Million Dollar Dentist, Practice Manager Masterclass, Advanced Treatment Coordinator Training, and High-Performance Hygiene. Each course delivers practical, step-by-step systems your team can use every day to build accountability and create a self-managing practice. Save $2,000 for a limited time — visit savvydentist.com/team-training.

Team Training Bundle 2025

• [4:50] - How can the business lessons from a children's music group who have toured the world, be applied to your Dental Practice?
• [10:45] - The transition from Dentist to Business owner can be daunting. Greg explains how The Wiggles went from Band to Brand - and built a global business brand with no business experience.
• [18:36] - How can you leverage your support staff and create your own Dorothy The Dinosaur?
• [25:16] - Having a heart attack and cardiac arrest on stage changed Greg’s life forever.
• [31:39] - AED’s are incredibly important. Greg has a foundation ‘Heart Of The Nation’ that notifies the community and allows you to share your AED with anyone who may need it in an emergency.

• [4:50] - Where are young dentists struggling the most? And as practice owners, how can we best help them?
• [15:01] - The word ‘mentoring’ is used a lot currently, and often is a recruitment tool when interviewing young dental candidates. So what IS ‘mentoring’ and how differently can it be perceived by young dental graduates, and dental practice owners?
• [19:20] - How to help young dentists flip their assumption that mentoring is a one way path. It’s important that they take responsibility for their personal growth.
• [24:07] - If you do not have the time to put together a curated mentor program, there are outsource options?

• [4:54] - In a small dental practice business, people are our brand and we know it’s important to surround ourselves with a great team. So as dentists, what do we need to do to bring the best out of people and what structures and policies do we need to have in place?
• [10:28] - So if the Fair Work Ombudsman comes knocking, what do you do?
• [15:43] - What sort of policies must we have in place that allow our businesses to be ‘fit for purpose’ and are ‘bespoke for our dental industry’.
• [26:13] - Creating an environment for our team to succeed can definitely support the policies our business has in place. Build culture by having one-on-one conversations with your team regularly.
• [28:53] - Record keeping is key. What documents and policies are crucial, where do we keep them, what is the best way to manage these processes?

• [7:30] - What kind of man was Walt Disney and how did his young years forge his character and resilience?
• [11:51] - A real life story from rags to to riches that will inspire you and prove that we all have an inner Walt Disney.
• [20:50] - The modern day leadership lessons we can learn from Walt and apply in our dental practice today.
• [28:29] - It takes a fair amount of courage for someone to start any kind of business, including a dental practice. It’s easy to be courageous when you know something will work, but you have to draw on different skills to find that courage when there is massive uncertainty associated with your decisions and goals.
• [35:21] - Walt always wanted to be moving forward, and this lesson shows how to grow your business. Scale your successful business for bigger profits.
• [42:45] - If you want to channel some Walt Disney into your own practice today, here are 3 easy tips to apply instantly.

• [7:39] - If you are gathering data on a person, such as a patient, then you have something that is ‘valuable’ to someone else. You have to accept that there is a risk to your business based on what you are doing online. How much of a risk profile will depend of these key factors.
  
  
• [8:56] - Be specific in your employment documentation about what you expect from your staff. In the modern world, you need to clearly outline what is considered acceptable online behaviour. Susan describes situations of brand alignment that has gone horribly wrong.
• [20:36] - There are two primary types of hackers; who are they and how can they infiltrate your business?
• [29:18] - Dr Jesse explains a real story when The Savvy Dentist business was hacked and the lessons and step the business took to protect itself.
• [40:16] - The online and social media tips for parents to gate-keep your child's online world.

• [5:42] - What is a ‘human centered’ experience and how might it look for our patient?
• [8:23] - How can we make the patient experience better and more human?
• [20:38] - Why it’s incredibly valuable and important for you to understand how technology changes the way our patients interact with our businesses.
• [24:48] - 73% of customers will choose the ‘experience’ they have with your business, over the ‘price’ they are charged. Consumers are NOT only motivated by ‘price’. That is why you must consider the human centred approach you give your patients.
• [28:40] - How will Artificial Intelligence (A.I) affect our businesses in years to come?
• [36:13] - At the end of the day, remember to have a strong empathetic approach to ensure you have a ‘human centered’ patient experience that can never be replicated by technology.

• [4:28] - Let’s talk about your tax planning for 2023, and what options are available to you. If you are ready to buy an electric vehicle, Brendan explains why now is a good time to be purchasing one for your business.
• [12:15] - Brendan breaks down and explains in detail what an ‘instant asset write-off’ is, or it’s new ATO title, ‘temporary full expensing’.
• [17:12] - Dental practice need to be aware of 'professional profits allocation’. Brendan explains what they are, how they apply to your business, and what you must do to understand them.
• [23:15] - What is Payroll Tax and how will it change how you do business in the future?
• [41:34] - Brendan shares his top tax tips for Dental Practices to help you prepare for tax time 2023.

• [3:06] - What does team rowing and your life running a dental practice have in common? Robert has recently completed an extraordinary feat, rowing 5000 kilometers across the Atlantic Ocean in 43 days, where the longest sleep he had was 1 hour 45 minutes.
• [17:54] - The way to control your heart rate by breathing can a powerful technique for you to calm your emotions within seconds. Robert explains his 'Big 4' tips and techniques for a calmer life.
• [26:39] - How to create a winning team 'culture' in your business.
• [34:58] - Rowing is similar to running a dental practice ... Robert explains how to get your team in a flow-state.
• [38:21] - How to bounce back from adversity when things go wrong in your business or your life.
• [57:01] - A few final tips from The Fittest & Mentally Toughest 66 Year Old in the World.

• [4:12] - It’s human nature to leave things until the last minute, so when should we start thinking about our property strategy?
• [9:29] - So what do we evaluate about the site once we have found the area we want to set-up in? Julian explains the specific details you need to consider and how to surround yourself with professionals such as town planners, traffic management consultants, interior designers, and architects.
• [14:11] - So what are the pitfalls to beware of when going through your business site planning?
• [18:40] - What clauses in a lease should you see as a red flag?
• [22:36] - Julian explains some great tactics when negotiating a lease or sale.
• [31:59] - Before you do anything - Julian shares his wisdom and suggests what you should do first.

• Book A Strategy Call 
• Savvy Dentist Facebook Group
• Access FREE Video Series: Earn More, Work Less
• Savvy Dentist App - Download Now

Welcome to The Savvy Dentist Podcast with Dr. Jesse Green, where we explore the intersection of dentistry, business, and personal growth to help you create a practice and a life you love.

In this episode of The Savvy Dentist Podcast, Dr. Jesse Green dives into a conversation that’s as relevant to the dental chair as it is to the boardroom. Whether you’re leading a practice, managing a team, or just trying to keep your head above water in a fast-changing world, this episode is going to speak directly to you.

Dr. Jesse Green is joined by a truly remarkable guest - Dr. Paige Williams. Paige is a leadership expert, author, and corporate speaker who brings a wealth of knowledge around resilience, positive leadership, and how we can unlock our own potential as well as that of those around us. With a PhD in Organisational Behaviour and deep experience working with leaders across education, business, and government, Paige has a gift for making complex psychological concepts not just digestible … but actionable.

In this conversation, we unpack her work on becoming “AntiFragile” … the powerful idea that we can grow stronger through uncertainty, challenge, and change. She’ll share practical insights into how we, as practice owners and professionals, can navigate stress, build thriving teams, and lead with purpose, even when the pressure is on. This isn’t about fluffy feel-good advice … it’s grounded in science and delivered with heart.

So whether you’re on your morning walk, driving to work, or taking a rare moment to yourself, we invite you to lean in and soak up the wisdom from someone who truly gets what it takes to lead well in tough times ... Dr. Paige Williams.

Website - drpaige.au

1. [04:43] - Are you, as a leader, Accountable? What does accountability, responsibility and ‘owning it’ refer to in a business?
2. [10:03] - As business owners, we cannot force our team to be accountable … so how do we manufacture motivation in our team?
3. [17:48] - Which mechanics of communication are you utilising within your business day-to-day?
4. [21:26] - Communicating with the 6-W's.
5. [23:49] - How does being values led? Fall in with accountability?
6. [25:10] - Where can The Netflix Culture Deck fit in to your dental practice?
7. [28:32] - Resilience v. Anti Fragile. Why being ‘harder & tougher’ is replacing our need for resilience.
8. [35:25] - How do we bring anti fragility into our team while maintaining accountability at the same time?

Mentioned in this episode:

Savvy Dentist Team Training Bundle

If your practice can’t run without you, it’s time for systems - not more theory. That’s why we created the Savvy Dentist Team Training Bundle - five powerful, system-driven programs including Front Desk All Stars, the Million Dollar Dentist, Practice Manager Masterclass, Advanced Treatment Coordinator Training, and High-Performance Hygiene. Each course delivers practical, step-by-step systems your team can use every day to build accountability and create a self-managing practice. Save $2,000 for a limited time — visit savvydentist.com/team-training.

Team Training Bundle 2025

• [3:09] - How do you become a hacker?
• [7:55] - What drives a hacker's behaviour?
• [12:45] - What is the art of social engineering and how can you utilise the same skills a hacker uses, in your day to day business?
• [21:47] - How do hackers decide which business to attack and do hackers have a moral compass?
• [26:44] - With so much personal patient data held on file, what can you do in your practice to avoid being a ‘soft-target’ to hackers?
• [33:49] - As a small business, if you are breached, how do you respond and recover your data, while also managing the people affected?

• Book A Strategy Call 
• Savvy Dentist Facebook Group
• Access FREE Video Series: Earn More, Work Less
• Savvy Dentist App - Download Now

• [6:12] - Kellie explains why she feels that ‘work is broken’ and how we as leaders in our businesses can help navigate our people and our organisations through the coming years. The question is: Will you change with the times, or will you be forced to change because of them?
• [12:19] - Jesse & Kellie discuss how we can find fulfillment in our work, and how we can help our teams find fulfillment.
• [16:57] - Know thyself. If you don’t know yourself, you have little impact on leading your team and subsequently your business. Kellie and Jesse discuss a pathway for you to start understanding your purpose and values.
• [24:56] - Future Proofing your organisation in a time when things are constantly changing can revolve around a simple and unified purpose for your practice.
• [28:03] - How you live, is how you lead. Kellie describes the power in understanding and working on your own ‘leadership brand’. Being simple and consistent in what you stand for, and what you consistently activate on a daily basis.
• [36:49] - The application of knowledge around futureproofing is summed up by Kellie with these 3 fantastic hacks that you can implement immediately in your practice and your life.

• Kellie’s website - www.kellietomney.com
• www.futureproofyoubook.com - This book is big, bold and life-changing, designed to help you to get back in the driver’s seat when it comes to your career, leadership, organisation and future.
• FB: https://www.facebook.com/kellietomneyfutureproofing
• IG: https://www.instagram.com/kellietomney/
• LinkedIn: https://www.linkedin.com/in/kellietomney/
• Twitter: https://twitter.com/KellieTomney
• Book A Strategy Call 
• Savvy Dentist Facebook Group
• Access FREE Video Series: Earn More, Work Less
• Savvy Dentist App - Download Now
  
  

• [6:28] - It’s great to read the books and go to the seminars … however at some point you need to use the tools you’ve learnt. Dom discusses how you can implement what you learn through self-development.
• [12:56] - Dom is a published author and successful podcast creator. He explains the meaning behind the title ‘Going North’.
• [18:03] - Managing the decisions you make everyday can be the beginning to understanding how you influence other people. If you’re not self-leading yourself well, then other people are not going to be inspired to listen and follow you.
• [21:35] - So what are the two characteristics you need to hone for other people to be influenced by you?
• [25:57] - How do you identify, develop, nurture and nourish the people you feel have leadership qualities? 

• Dom’s website - https://www.dombrightmon.com/
• Podcast: https://www.goingnorthpodcast.com/
• FB: https://www.facebook.com/dominique.brightmon
• IG: https://www.instagram.com/dombrightmon/
• LinkedIn: https://www.linkedin.com/in/dombrightmon/
• Twitter: https://twitter.com/DomBrightmon
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• [5:04] - Landing in Australia as a six year old not able to speak English, John explains how his migrant background helped shape his drive, work ethic, and persistence to succeed.
• [9:56] - If you love serving people, John believes that, with passion, you can build a business.
• [13:36] - Having a deep appreciation and empathy for people who walk into your dental practice and understanding their dreams, hopes, and aspirations, can be the difference to a successful practice. John explains how a car dealership can be similar to your practice, and what processes you can model or duplicate.
• [17:01] - Designing every single touch-point for a patient or customer creates their ‘experience’, and so it’s important to have all your team well-trained and aligned to create exceptional service. Create the environment for your ‘guest’.
• [18:42] - John explains his ‘EVOLUTION process’ which is his 10-steps to land a sale. The edge is ,that it's not about delivering the 10-steps in one day! Creating a customer experience over the evolution of the patient, that all your team are on-board to deliver, is essential to the ‘10-step EVOLUTION’ process working successfully.
• [24:24] - Word of mouth is the best marketing you'll ever do. If someone has a bad experience they'll tell 10 people, and if they have a good experience, they'll tell 2. They might not buy today, so be focused on the future sale.
• [30:03] - So, how do you implement and train all your team to create a 10-step culture so that everyone is aligned and understands the DNA of your business?
• [33:45] - You get 'one shot' at a first impression, so where do you start today if you are liking the concept of developing a 10-step evolution process. John explains his 5-bomb theory.

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• [3:57] - What early challenges can you expect when deciding to scale your practice?
• [5:39] - What to consider when recruiting your first employee. Hiring on attitude and culture fit can be more important than hiring on qualification.
• [5:39] - How to design and create a business culture.
• [13:42] - Massive growth is tough at times. Adam and Sam explain how they coped and what they felt in the periods of strong growth.
• [17:49] - From two chairs … to four chairs … then the decision to go to 6 chairs was made. So what details do you need to know when taking that next leap?
• [21:04] - As your business grows, so will your team. So what do you need to look out for during this phase of growth, and how do you lean on your team for culture growth so that retention is strong.
• [24:51] - Winding back your time on the ‘tools’ and resisting the temptation to be pulled back into the business is real, so what do you need to know to help understand this period?
• [29:30] - How to look after your practice manager.
• [31:20] - So when you fill up six chairs … and there's no more space … what do you do?
• [42:00] - With more people on board in the business, what percentage does Adam contribute to revenue now and what freedom has this given to both Adam and Sam.
• [44:38] - Hang around for these final few ‘tips’ from Adam & Sam - these are worth their weight in gold if you are contemplating to scale your business in any way in the future.
  
  

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• [3:41] - What common mistakes do people make as practice owners building a new practice?
• [6:47] - When is it best to contact a project manager?
• [9:52] - What to look for when selecting a new premise.
• [13:51] - Why we must consider the client/patient … the ‘human’ experience, within your planning and design process.
• [18:41] - So who is your ideal patient, and why your strategic ‘marketing’ must be considered when creating a fit-out and an environment for your team and ongoing business growth.
• [28:15] - OK, so let's talk about the budget. How much do you need to be thinking for a fit-out?
• [36:10] - Always read the contract! Staying on-budget is important, as is working to a particular time frame. How do you manage a project schedule?
  
  

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• [8:53] - There is a perception that Oral Health Therapy is not a productive part of a practice, however Sahil spins this myth on it’s head and proves by personal experience how the role can not only be productive, but incredibly profitable.
• [16:53] - How to go from 6 days a week in your practice, to 4 days a week while increasing revenue and productivity.
• [20:48] - How to create a team that ‘think’ for themselves, and build a super-culture within your business. Motivating your team can be as simple as understanding human-nature.
• [25:19] - Having a culture of growth and learning makes all the difference in your team's performance. So, what makes a great mentor, and what makes a great mentee within your business?
• [29:43] - What kind of revenue is possible if we make these changes and invest in our team and let them fulfill their potential?
• [35:09] - Sahil shares the lessons he has learnt, and the advice he has should you be keen to look deeper at an OHT.

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• [2:09] - So what is the role of an Integrator (or COO) and how can it help add massive value to your practice?
• [6:43] - What are the common mistakes happening at an operational or systems level within a dental practice?
• [8:37] - An integrator is your person who runs the business of the business. The best place to start if you are wondering do you need an integrator is to reverse engineer your own role. Jesse and Danielle explain how.
• [12:12] - Every practice has a period of growth and these stages have their own inherent issues. Danielle explains how the role of an integrator can help develop your long term business success.
• [15:53] - How do we recruit the right integrator for our practice.
• [20:53] - Need some proof that an integrator can make a difference in your business? Danielle shares some real business stories of growth and profitability.
• [24:35] - These are the qualities of a great integrator.
  
  

• Website: https://danielleclevy.com/
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• [1:09] - Why do we over-value our losses in life, yet under-value our wins in our day-to-day? 
• [4:13] - As dentists, we are ‘perfectionists’ by nature and are trained and rewarded to find fault, through training, through our business. We are honed to what is ‘not right’.
• [7:23] - Jesse & Tyson discuss examples of when we can be better at understanding 'the wins'.
• [10:53] - If you never take ‘the swing’, you’ll never get the ‘wins’. The key is not to take too long before you take the swing … and then the next swing … and then the next …
• [13:55] - Book mention: Thinking in Bets - Making Smarter Decisions When You Don't Have All the Facts (Annie Duke)
• [17:03] - The reason people keep on hanging on to losses is because they don’t want to admit that they’ve made a mistake. And it will hold them back from making the next decision! “Use past mistakes as a learning for future decisions.”
• [22:03] - A good decision can still lead to a poor outcome. So what can you do in this situation?
• [30:47] - So if you've had a few things go wrong, and are a little bit 'gun-shy', what can you do to get back to making decisions and moving towards more wins?
• [42:16] - Remember, every big business you know of today … once started as a ‘small’ business. And every big business still makes mistakes as the company grows larger.
• [43:39] - key take-away: The people who do well in their business practice, over-value their wins, and under-value their losses as a general habit.

• Website - www.tysonfranklin.com
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• [3:05] - The 3 steps to making 2023 magical for your business and personal life.
• [4:13] - Clarity & Focus will create a successful and happy well-rounded life in 2023. If we're not clear about what we're aiming for, it becomes very hard to be focussed in our activities. Ho to optimise your practice in terms of revenue, clinical work, and lifestyle. Get clarity ... then you'll be focussed.
• [7:37] - The importance of your daily habits cannot be understated. If we don't create our habits by design, often we'll fall in to bad habits by default. A great book on habits is The Power of Habits - Charles Duhigg.
• [12:07] - Nothing changes without targeted action and so we have to look at our time and what we're spening time on. What do you want to do less of, and what do you want to do more of with your time? We all have the same 168 hours every week, so it's important to list what where you want your energy to flow for the best outcome you desire.

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Welcome to The Savvy Dentist Podcast with Dr. Jesse Green, where we explore the intersection of dentistry, business, and personal growth to help you create a practice and a life you love.

In this episode of The Savvy Dentist Podcast, Dr. Jesse Green we have Australian Business Royalty … Bob Ansett.

Bob Ansett is a renowned Australian entrepreneur, best known as the founder of Budget Rent a Car in Australia. Born in 1933, Bob grew up in a family deeply connected to business and innovation. He took Budget from a small operation in 1965 to a nationwide success, revolutionising the car rental industry in Australia through exceptional customer service and innovative marketing. His leadership and commitment to customer satisfaction made Budget a household name before he eventually stepped away from the company in the late 1980s.

Bob is the son of the legendary Australian aviation pioneer Sir Reginald Ansett, the founder of Ansett Airlines. Reginald built one of Australia's most iconic airline companies, which operated for over 65 years before ceasing operations in 2001. His entrepreneurial spirit and determination were key influences in Bob’s career, shaping his approach to business and leadership. Despite their shared passion for innovation, Bob carved out his own path, distinguishing himself in the car rental industry rather than following directly in his father’s footsteps.

Beyond his business achievements, Bob Ansett has been an influential figure in Australian corporate culture, advocating for strong customer service, ethical business practices, and employee empowerment. He has authored books on business and leadership and continues to inspire entrepreneurs with his insights on resilience and adaptation. His legacy, like his father’s, is one of pioneering spirit and a commitment to excellence in service and business.

1. [02:53] - Starting his first business. The challenges, and the triumphs.
2. [07:41] - Bob suggests that you NEVER say ‘no’ to a customer!
3. [09:19] - The story and journey of one of Australia’s greatest airline companies. ANSETT AIRLINES.
4. [11:21] - How your resilience can be your greatest business driver. NEVER give up. Never quit.
5. [13:38] - When everyone around you thinks you're ‘nuts’... how to find the confidence and drive to push through.
6. [22:05] - Innovate … then innovate again … then innovate some more …
7. [26:56] - Navigating the tough times in business. Bob endured 4 separate recessionary periods. Success leaves clues …

Mentioned in this episode:

Savvy Dentist Team Training Bundle

If your practice can’t run without you, it’s time for systems - not more theory. That’s why we created the Savvy Dentist Team Training Bundle - five powerful, system-driven programs including Front Desk All Stars, the Million Dollar Dentist, Practice Manager Masterclass, Advanced Treatment Coordinator Training, and High-Performance Hygiene. Each course delivers practical, step-by-step systems your team can use every day to build accountability and create a self-managing practice. Save $2,000 for a limited time — visit savvydentist.com/team-training.

Team Training Bundle 2025

• [6:17] - Having a growth mindset approach to you business can create change in your business practice, as Wade explains.
• [8:32] - So what is ‘the leadership gap’ and how does it contribute to business. How strong can your business be if your team feel that you care about them?
• [10:24] - Being busy in the day-to-day running of your practice, Wade explains how you can develop your team so that they feel more emotionally connected to the business.
• [13:18] - The abilities of your team are only limited by the ability to grow your self first. Self Leadership is the process of YOU getting better … and in-turn the business and your team will grow.
• [16:46] - Empathy is the deepest level of understanding and will allow you to lead your team. In addition, your team ‘see’ empathy, they see that you care, and they will go the extra mile and help you take your business to new levels of growth.
• [19:08] - Having empathy and compassion isn’t about being a doormat … it’s about stretching and pushing people, it’s about making hard decisions. One of the most compassionate things you can do for your team is to help them to reach their potential. People don’t reach their own potential if you give them easy goals and give them feedback that they don’t want to hear.
• [22:09] - How does ‘courage’ apply when in a leadership position?
• [24:05] - So we know it’s good to be vulnerable as a leader, so when is ‘too much’ vulnerability not as effective? If we share ‘too much’ can it still be effective?
• [27:35] - Some of the key learnings Wade has from over 25 years in leadership in many different sized organisations.

• Wade Thomas - Website - https://aimtowinllc.com/
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• [5:47] - As business owners, why do we often try to ‘over-cook’ and over-complicate things?
• [6:39] - If you are looking to scale up your business, then it’s important to have systems and processes in place, otherwise your problems and issues will scale up. Marissa explains that if you start with ‘how you're feeling’, you will find a smoother way to develop your processes for scaling business.
• [9:28] - It’s up to us to not only give our customers a great experience, but it’s also up to us as practice owners to encourage our existing customers to return. Marissa explains some wonderful tips for encouraging our customers to return and keep them loyal to your business.
• [12:35] - Do you have systems and processes currently in your business? More importantly, is your team implementing these systems and processes regularly? Marissa explains how to ensure everyone in the team are on the same page.
• [16:52] - How to raise your pricing. Positioning your fee structure should be something you consider regularly. Customers return for ‘how you make them feel’.
• [19:48] - If you’re going to bring systems into your practice, you have to ensure people can actually use them, and you have to make sure that they make a difference. For a starting point, what makes you crankiest at the moment in your business and find a system for that.
• [26:55] - “Nobody can do it the way I do” … You can’t scale without processes, and it’s very difficult to scale without a team that you trust to implement the processes. So how do you ‘let go’ and what do you need to do to make change happen?
• [29:40] - There is a danger in creating too many systems and automation. Marissa explains the value to keeping human experience and interaction within your business.

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• [3:18] - How does the future of Tele-Dentistry look and how might you utilise this tech in your own dental practice?
• [10:15] - How does Tele-Dentistry fit within the dental practitioner, and the patient experience?
• [13:48] - Until this technology, there was no option to work remotely from home. Brant explains how it can benefit the remote side of your business.
• [24:17] - How do we equip patients with the correct technology?
• [28:38] - Brant describes some case studies on how this technology has worked for practice owners and patients to date.
• [35:47] - If you are keen to learn more, Brant is happy to set up a time to guide you through and inform as to how best tele-dentistry can currently work within your business.

• Brant Herman Website - www.mouthwatch.com
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• [2:02] - How does running a marathon compare to the next few weeks in your dental practice?
• [2:45] - Finishing the year strongly starts with you setting up 2023 to be productive. So how do you do that? We’re glad you asked. Jesse explains.
• [5:15] - When you go to the festive break, be sure to have the mental freedom to enjoy your time. To have a restful holiday, Jesse explains why and how to complete any projects that are open and needing your attention.
• [7:47] - Reflection from the lessons you've learnt in 2022 is a powerful process to help create momentum in your practice into 2023. Where focus goes, energy flows.
• [10:54] - Rejuvenate. It’s great to be goal focused and work hard, however it is important you spend time to fill your own energy cup. There is discipline around work, but there is also a discipline around rest, so be sure to find time for yourself during your time-off.
• [12:36] - Resilience. The world is turbulent and we do not know what is in store for us and our businesses in 2023. Be sure to focus on your revenue generating systems, your cash flow management systems, your wealth creation systems, and the fundamentals will always provide you with success.
  
  

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• [3:04] - The 3 levels of growth in a Dental Practice. Profitable, Scaleable, Valuable. 
• [4:36] - Have a good Strategic Plan is step 1. Know what is working, what is not, and have goals for an outcome that you decide is important to YOU.
• [7:42] - Income always follows assets. So building assets is step 2. All your assets are key to converting to revenue, and ideally profit.
• [10:36] - Next step is to create a self-managing team. A group of people who know what to do, they know how to do it, and they are empowered to make decisions ‘like you’. You want your ‘batteries included’.
• [20:23] - How to execute and how to keep things simple and achievable.

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• [4:50] - At 9yrs old what a moment 
• [11:10] - Inside the mind of an athlete chasing gold. Reframe the age thinking 
• [14:30] - Policing as a career 
• [25:28] - April 23rd 1998 215pm. It wasn’t an ear infection 
• [47:28] - Making an Olympic team

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• [2:50] - Why you need to identify your 2IC. Vision vs. Implementation 
• [6:49] - A special relationship. It’s lonely at the top you need someone to talk with confidentially
• [8:45] - How to identify that person. Cream rises to the top. What values are needed
• [19:46] - What’s the pay-off?
• [21:00] - Explore delegated authority 

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• [9:45] - Fans vs. Appreciation and the difference between
• [11:22] - Human relationships are more important than goods and services 
• [15:12] - Passion. The skateboarding dentist 
• [18:06] - Sharing passion creates fans 
• [29:40] - Creating the experience that creates fans. It starts with making an appointment 

• David Meerman Scott website
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• https://www.fanocracy.com
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• [8:01] - Writing a business plan the Glen Richards way.
• [14:09] - Glen describes the teething problems you’ll encounter in growing and scaling your practice.
• [27:50] - How do you grow and build your people and culture.
• [36:20] - Going from Professional Services … to Retail.
• [42:21] - The Shark from Shark Tank explains how to ‘pitch’ your business idea.

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• [2:45] - How does one become a ‘Mentalist’? Actually, what is a Mentalist?
• [9:40] - How you communicate will be directly related to how successful you will be. However more importantly, how positively you communicate will ensure you have loyal and dependable people around you. So, how are you turning up?
• [16:09] - How we see ourselves, is often how we ‘show up’. You become the average of the 5 people that you spend the most time around. Jesse and Anthony discuss the ‘performance’ similarities between an entertainer on a stage, and us as dental practitioners in our businesses every day.
• [27:12] - What are the common processes when entertaining in a show, and how are they similar to processes we should be applying in our businesses?

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Welcome to The Savvy Dentist Podcast with Dr. Jesse Green, where we explore the intersection of dentistry, business, and personal growth to help you create a practice and a life you love.

In this episode of The Savvy Dentist Podcast, Dr. Jesse Green we have a truly fascinating guest … Gus Balbontin, a renowned entrepreneur, investor, and former Executive Director and CTO of Lonely Planet. Gus is a master of navigating uncertainty and leveraging disorder as a competitive advantage. In a world where businesses are constantly disrupted, he believes that embracing change, rather than resisting it, is the key to long-term success.

In this episode, we’ll explore how disorder, when harnessed correctly, can drive innovation, agility, and growth within your dental practice. Gus will share insights from his experience leading companies through transformation and explain why structure and predictability aren’t always the best path to success. We’ll discuss how to stay adaptable, make smarter business decisions in uncertain times, and create a practice that thrives in an ever-changing market.

If you’ve ever felt overwhelmed by change, struggled with systems that feel too rigid, or wondered how to stay ahead in a competitive industry, this conversation is for you. Get ready to rethink the way you approach your practice, learn how to turn uncertainty into opportunity, and discover why a little bit of disorder might just be your greatest asset.

Let’s dive in with Gus Balbontin on The Savvy Dentist Podcast with Dr. Jesse Green!

1. [02:29] - Why you should prepare your dental practice for the future.
2. [06:12] - Your business behaves in line with the sum of the behaviors of the people in the business. How to get the behaviours in balance.
3. [08:55] - Fixing problems in your business - going from disorder … to order.
4. [14:28] - An example of disorder in business .. and an example of order in business. Models you can apply to your practice.
5. [16:22] - Are you NAVY … or PIRATE?
6. [20:38] - Setbacks v. Failures. The difference between the two and how to lead your team through them.
7. [28:04] - Where possible … bring some NOVELTY to your business. Gus explains some ways on how to bring the fun to work.
8. [32:04] - Are you thinking of starting your dental practice? Gus shares his tips for you.

Mentioned in this episode:

Savvy Dentist Team Training Bundle

If your practice can’t run without you, it’s time for systems - not more theory. That’s why we created the Savvy Dentist Team Training Bundle - five powerful, system-driven programs including Front Desk All Stars, the Million Dollar Dentist, Practice Manager Masterclass, Advanced Treatment Coordinator Training, and High-Performance Hygiene. Each course delivers practical, step-by-step systems your team can use every day to build accountability and create a self-managing practice. Save $2,000 for a limited time — visit savvydentist.com/team-training.

Team Training Bundle 2025

• [01:11] - Who is Sidney Kidman and why can he help us?
• [3:41] - While he was building his wealth, as each obstacle arose for Sidney, he patiently executed his strategy and remained true to his vision.
• [4:58] - Where does the value lie in your dental practice?
• [6:10] - Importantly, we must be able to handle setbacks as they happen. So how do we do that from day to day?
• [7:19] - Having a ‘revenue generation system’ and a ‘cash flow management system’, are fundamentals in your business. Understanding the difference between cash flow, and revenue is imperative to weather any storm.
• [10:01] - How do you take your ‘business profits’ and convert that into personal wealth?
• [11:28] - The number one thing that re-rails our business strategy. Are you being faithful to your business, or are you having an affair?

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• [06:16] - Scott explains how he went to jail for trespassing after parachuting into Elizabeth Taylor's last wedding on Michael Jackson's Neverland Estate.
• [08:55] - As a skydiver, Scott describes the metaphor he uses to teach and coach people. Taking that leap of faith. book: Leap Forward - Scott K Harris
• [15:51] - In today's modern world, we have so much coming at us all the time, from all kinds of different sources. And it's very hard to not be distracted. It's hard to cut yourself off from input. If you're really trying to do your very best at anything you have to able to focus and apply all your available resources to that challenge. Scott describes The Concept of focus, what and how to control it in your day to day practice.
• [23:30] - In your business, being able to 'focus' is a superpower. Being able to develop and work on the skill of focus will enevitably help in giving us balance and the ability to leverage our time better in our practices. Scott explains what specifically is involved in creating focus, maintaining it, and the outcomes that will happen for you. Mastering focus will change your life.
• [29:02] - We've all been guilty of trying to do to much. As Scott describes, 'anything worth doing ... is worth doing well'. If you can't commit to the very best of anything you do, then don't do it. Scott explains the value of living up to your potential.
• [35:27] - Scott grew up with an Orthodontist father. Scott shares some sage advice on what he'd tell his dad today, knowing what he now knows about life and the dental business. "Pay people what their worth".

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• [02:47] Overview of Jason’s backstory.
• [08:54] The good that came from his scary life experience.
• [11:30] The first thing he did when he went back to work to start creating time and space for himself.
• [14:57] The reason why most health professionals put themselves second in terms of health and well-being.
• [19:48] Steps to take to wind up a practice owner’s clinical time.
• [24:14] Impact on Jason’s business from cutting down his hours.
• [34:19] Lessons he learned from running a team that has made a difference.
• [42:34] People he’d like to invite to a dinner party.