Explore every episode of the podcast The Ride Along: A Home Inspection Podcast

AI is about to change home inspection software, but not in the way most people think. Chris Schuld, Director of Engineering at Inspection Support Network, explains how the best technology should give inspectors back their time, not replace the human judgment that matters most.

Chris joins Brad Lowery and Matt Brading for a candid conversation about the early days of ISN, when the team was replacing handwritten three-part carbon forms and solving the pain of running an inspection business from the ground up. He shares how that mindset still drives the product today, from listening to inspectors face-to-face at conferences to building features that remove busywork instead of adding more of it.

You'll discover:

- How ISN grew from a report-writing tool into a business management platform for inspectors Why Chris believes the best software starts by solving the problems your customers actually complain about.

- What changed from the early internet days to today's scale, speed, and AI challenges.

- How automation can help inspectors without stripping away the human side of the job.

- Why Chris sees AI as a way to "chain the AI to the business" so people can get back to being husbands, fathers, and business owners.

Chris also opens up about his journey from designing chips at Intel to managing engineering teams at Wix, and why returning to ISN felt like coming back to the right people and the right mission. If you care about AI, automation, or building software that truly serves the people who use it, this is a conversation worth your time.

Perfect for home inspectors, inspection business owners, and anyone who wants a smarter take on how AI can save time without sacrificing trust, clarity, or the human connection. #aiinbusiness #aiinrealestate #homeinspectionreport #homeinspection #besthomeinspectionsoftware

Solar is showing up in more home sales, more inspections, and more liability than most people realize. Cory Vanderpool breaks down why solar has become such a transaction headache, how pushy sales tactics create expensive problems, and what inspectors can do to protect buyers before a bad decision gets signed.

If you work in real estate or home inspections, this conversation is a wake-up call. Cory explains why solar keeps spreading in states like Texas, why the first 90 days after a home purchase are prime time for sales pressure, and how Sprk helps turn a confusing, high-stakes topic into something buyers can actually understand.

You'll discover:

- Why solar adoption is driven more by utility costs and grid reliability than by environmental hype

- The difference between a basic visual inspection and Spark's solar condition reporting

- Why 41% of the systems inspectors help evaluate have issues that need attention at the point of transaction

- How inspectors can add an upsell service, generate energy reports, and position themselves as the local expert

Cory also explains Spark's education and software platform, which gives inspectors tools to inspect solar, generate reports, and even create energy efficiency reports from existing inspection data. That means more clarity for buyers, more value for agents, and a better way to spot problems before a solar lease, loan, or underperforming system becomes someone else's costly surprise.

This episode also gets a bit into net metering, batteries, grid shutdowns, a lil bit of Texas energy policy, and why solar only makes sense when the numbers actually support it. If you've ever had a client ask, "Should I get solar?" and wished you had a better answer, this one gives you the language, the framework, and the confidence to respond.

Essential listening for home inspectors, real estate agents, and anyone who wants to understand solar without getting sold a fantasy.

Chapters:

00:00 - Opening banter and the show's solar theme

00:51 - Corey Vanderpool joins and explains his solar background

02:30 - Why door-to-door solar sales are so persistent

04:14 - Why Sprk exists in the real estate and inspection ecosystem

05:23 - What Cory is bringing to Inspection Fuel

07:03 - What Spark does for solar homeowners and inspectors

08:18 - Why "solar system" keeps triggering planet jokes

09:10 - Can inspectors charge for solar as an ancillary service?

10:08 - A leased system that was not actually working

12:39 - Why Texas solar adoption is rising

14:54 - How Texas shifted from affordability to reliability

16:18 - Why electricity prices drive solar adoption

17:36 - The problem of unknowns in solar transactions

18:55 - Why energy efficiency should come before solar

19:54 - How Sprk generates energy reports from inspection data

21:36 - What factors go into the home energy analysis

23:11 - How Spark estimates air tightness and utility costs

24:14 - Why this is not an energy audit

25:36 - Spark pricing for inspection companies and reports

27:02 - Marketing tools, CE classes, and broker education

29:26 - The real cost range of solar systems

30:37 - How solar systems are sized and how net metering works

32:01 - Why grid outages shut solar down without batteries or transfer equipment

33:20 - Misleading sales promises and the need for local accountability

35:53 - How inspectors help bridge the knowledge gap

37:15 - Why Sprk focuses on supporting existing solar homeowners

38:41 - Pre-listing reports and disclosure issues

39:44 - Cory's Fuel session and what attendees will learn

41:30 - Fuel registration reminder and final event details

42:14 - Where to find Cory online

42:48 - Matt's closing and upcoming conference schedule

The links:

The Travis Jones solar episode: https://youtu.be/9xmLuGpVmHw?si=sd8FP-Ls3UAvdwe0

Register for Inspection Fuel (Sept 28-30 in Lousiville, KY) at https://inspectionfuel.com/register

Sign up for the TRA Newsletter: https://pages.theridealong.show/newsletter

 Leave us a voicemail here: https://www.theridealong.show/

Re-inspections are tearing your schedule apart—and you're paying the price. Discover how industry insiders are redefining checklists, pricing strategies, and client management to finally regain control.

Ever wonder why reinspections often turn into frustrating time sinks that eat away your profits and burn out your team? In this episode, home inspection veterans Brad Lowery, Matt Brading, and Brad Zirlott unmask the hidden pitfalls of re-inspect practices — from the chaos of too many slated repairs to the tricky line between quality and client expectations.

Brad Zirlott shares his no-nonsense approach to charging for reinspects, managing builder and buyer frustrations, and setting firm boundaries to protect your time and sanity.

Meanwhile, Matt Brading reveals how team delegation and strategic pricing can help you stay profitable without sacrificing client satisfaction, highlighting the importance of clear communication and expectations.

Key topics:

- The frustrations with re-inspections, especially after repairs, and how homeowners and builders approach repairs differently.

- Strategies for pricing reinspections, including flat fees, per item charges, and managing expectations.

- The importance of clear communication about what reinspections verify—functionality versus craftsmanship.

- The challenge of multiple re-inspections on new construction and the importance of setting boundaries.

- Balancing help and client service with the business realities of time and profitability.

- The potential to delegate reinspections to team members and how company structure influences workflow.

- The industry's need for standardized verbiage and contracts to manage reinspection expectations.

- The impact of industry experience on reinspection practices and pricing.

- How good documentation, reference photos, and establishing boundaries can streamline reinspections.

- The broader industry conversation about pricing, experience levels, and managing client relationships.

Chapters:

00:00 - The common frustrations with home reinspections

02:16 - How to handle re-inspections for builders and resale homes

03:15 - The complexities of re-inspecting repair work

04:13 - Pricing strategies for re-inspections and setting expectations

05:39 - The challenges of multiple reinspections on new construction

06:16 - Industry variations in reinspection procedures and documentation tips

08:08 - Managing reinspection costs and profitability

08:52 - How to approach re-inspections with inspection teams

10:24 - The importance of clear communication and setting boundaries

12:24 - Verbiage and contractual language to mitigate client expectations

13:33 - The risks of multiple return trips and how to balance workload

15:45 - Managing the workload and time management tips

18:23 - The importance of experience in evaluating workmanship

20:23 - Industry standards versus client expectations

26:13 - Setting a fair reinspection fee and avoiding abuse

32:44 - Delegating reinspections to team members vs. doing it personally

35:27 - How to motivate inspectors and maintain morale

42:23 - Technical tips for documenting issues like roof damage and electrical repairs

44:35 - The role of intuition, context, and visual documentation

48:23 - Industry insights on balancing thoroughness with client relationships

54:35 - The importance of positive communication and showcasing good workmanship

58:24 - Final thoughts on industry conversations and encouraging industry-wide standards

About the hosts and guest:

Brad Lowery is a seasoned home inspector, known for his no-nonsense approach to industry challenges.

Matt Brading is an expert in team management and strategic pricing in the home inspection industry.

Brad Zirlott is a veteran inspector with decades of experience, specializing in client communication and quality assurance.

The links:

Register for Inspection Fuel this Sept 28-30 in Louisville, KY: http://www.inspectionfuel.com.register

 Leave us a voicemail here: https://www.theridealong.show

Sign up for our newsletter here: https://pages.theridealong.show/newsletter

 #homeinspection #homeinspector #homeinspectors #buildingconstruction #residentialconstruction #homebuyers #realtors #realestate #propertyinspection

SIGN UP ASAP FOR THE INSPECTION SUPPORT NETWORK FIRST-YEAR MASTERCLASS:

https://riverside.com/webinar/registration/eyJldmVudElkIjoiNmEyNmYwMDM3ZWUzM2RjNmE3MzRjYjliIiwic2x1ZyI6Imlzbi13ZWJpbmFyIn0=

What would an experienced home inspector do differently if they had to start over today?

In this episode of The Ride Along: A Home Inspection Podcast, hosts Brad Lowery and Matt Brading sit down with Abby Bullock of Merit Property Inspections in Tampa, Florida, to answer one of the biggest questions every new home inspector should ask: "If I was starting over as a new home inspector knowing what I know today, what are the five things I'd do differently?"

Whether you're just starting your home inspection business, attending inspection school, or looking to grow your inspection company faster, this episode is packed with practical advice to help you avoid costly mistakes and build a successful career.

Abby shares hard-earned lessons from her recent launch, including how to market your inspection business, how to grow an audience with social media quickly, attract your first clients, invest in the right tools, and develop the mindset needed to thrive in today's home inspection industry.

Chapters:

00:00 Intro and setup

00:20 "If you started over today…"

01:40 Announcement: Inspection Support Network masterclass

02:39 Welcome Abby Bullock and her background

03:25 Abby's inspection journey and social media growth

05:03 Why Abby's content feels authentic

07:55 Lessons from being a newer inspector

09:55 Social media as a support system

12:18 Going out on your own and the liability of ownership

14:32 How long it takes business momentum to build

15:45 When Abby knew she was ready to go independent

17:24 What surprised Abby about business ownership

19:48 Advice for risk-averse inspectors

22:00 Why inspection may not be a great side hustle

24:42 Biggest challenge in Abby's first months full-time

26:25 What she would change about building the business

27:20 How Abby got clients before social media

31:11 Answering phones while in the field

33:49 Knowing when to stop doing everything yourself

37:17 Purpose, identity, and why business ownership fits Abby

40:25 Building relationships with real estate agents

46:57 Creating content while working inspections

48:46 Paid boosting and marketing strategy

53:27 Financial discipline and learning to manage risk

56:31 Final advice for new inspectors

57:31 Wrap-up and closing chaos

The links: Register for Inspection Fuel this Sept 28-30 in Louisville, KY: http://www.inspectionfuel.com.register

 Leave us a voicemail here: https://www.theridealong.show

 Sign up for our newsletter here: https://pages.theridealong.show/newsletter

 #howtogrowabusiness #entrepreneurlife #homeinspection #newbusinessideas

What causes mold in brand-new homes before anyone even moves in? In this episode of The Ride Along: A Home Inspection Show, hosts Brad Lowery and Matt Brading sit down with Jordan Mason to break down one of the hottest topics in the inspection industry: lumberyard mold, microbial growth in new construction, and what inspectors need to know before calling it out.

From attic sheathing stains to full-scale mold remediation, this conversation dives deep into the real-world challenges home inspectors face when evaluating moisture intrusion, ventilation problems, and indoor air quality concerns. Jordan shares practical insight into mold testing, soda blasting, chemical remediation methods, building science principles, and how poor moisture management can impact both health and property value.

Whether you're a home inspector, mold assessor, remediation contractor, realtor, builder, or homeowner, this episode delivers actionable insight you can apply in the field immediately.

Topics covered in this episode:

✔️ Lumberyard mold vs active microbial growth

✔️ Mold in new construction homes

✔️ Moisture intrusion and humidity control 

✔️ Mold remediation methods explained

✔️ Soda blasting vs chemical treatment

✔️ Ventilation and attic airflow issues

✔️ Building science for home inspectors

✔️ Indoor air quality and health concerns

✔️ Mold testing and inspection best practices

✔️ Protecting property value during real estate transactions

If you're serious about becoming a better inspector and staying ahead of industry trends, subscribe to The Ride Along: A Home Inspection Show and turn on notifications so you never miss an episode. 

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💬 Drop your thoughts/questions in the comments

📲 Share this with another inspector or contractor

Chapters

00:00 Introduction to Healthy Homes and Mold Awareness

10:20 Understanding Lumberyard Mold and Its Implications

28:31 The Risks of Dormant Mold and Air Quality Management

30:33 Building Community in Home Inspections

31:58 Addressing Mold Concerns in Home Inspections

34:40 Inspector and Builder Responsibilities

38:21 Understanding Mold Remediation Techniques

42:09 Innovative Solutions for Mold Issues

49:27 The Importance of Context in Mold Testing

55:13 Preparing for Future Storms and Mold Risks

The links:

Register for Inspection Fuel this Sept 28-30 in Louisville, KY: http://www.inspectionfuel.com.register

 Sign up for the newsletter here: https://pages.theridealong.show/newsletter

 Leave us a VOICEMAIL here: https://www.theridealong.show

👉 Watch the full episode to hear how top inspectors approach client presence, reporting, and running a successful inspection business.

Ken shares real-world insights from years of high-level experience, while the conversation dives into home inspection best practices, Standard Operating Procedures (SOPs), and how inspectors adapt to different markets and client expectations. From the role of technology in inspections to balancing efficiency with quality, this episode breaks down what actually drives success in today's home inspection industry. You'll also hear different perspectives on inspection standards, client communication, and whether having buyers on-site improves or complicates the process.

Whether you're a home inspector refining your workflow or a homebuyer trying to understand what to expect, this discussion highlights how communication, consistency, and adaptability lead to better outcomes.

🔧 What You'll Learn

- Should buyers attend a home inspection?

- How top inspectors approach client communication

- The role of SOPs in home inspection businesses

- How inspection practices vary by market and region

- How to balance efficiency, quality, and work-life balance

🎧 Listen to more expert conversations on The Ride Along Home Inspection Podcast for insights on home inspection, business growth, and industry best practices.

Chapters

00:00 Introduction to Home Inspection Excellence

01:46 Ken Humphries: A Veteran Home Inspector's Journey

05:30 The Importance of Client Presence During Inspections

09:20 Utilizing Technology: The Role of Infrared Cameras

13:05 Balancing Client Interaction and Inspection Efficiency

16:35 Streamlining the Inspection Process

20:22 The Debate on Inspection Standards and Practices

23:57 Finding Work-Life Balance in Home Inspection

28:38 Evolving Roles in Home Inspection

29:49 Market Trends and Pre-Offer Evaluations

31:26 Personal Connections in Inspections

32:09 Inspection Techniques and Time Management

36:56 Safety vs. Comfort in Home Inspections

40:07 SOPs and Regional Variances in Inspections

52:19 The Importance of Functionality in Inspections

53:02 The Importance of Customer Education

56:07 Balancing Time and Client Interaction

59:00 The Role of Reports in Client Understanding

01:02:00 Work-Life Balance in Home Inspections

01:04:55 Different Approaches to Inspections

01:07:40 The Value of Client Presence

01:10:25 Continuous Learning and Adaptation

01:13:20 Finding Common Ground in Inspection Practices

The links:

Register for Inspection Fuel this Sept 28-30 in Louisville, KY: http://www.inspectionfuel.com.register

Leave us a voicemail here: https://www.theridealong.show

Sign up for our newsletter here: https://pages.theridealong.show/newsletter

Can you run a successful home inspection business and build trust with home buyers in a state without licensing or regulation? In this episode of The Ride Along Home Inspection Podcast, we break down what it really takes to operate with excellence in unregulated home inspection markets. And our guest is a man who needs little introduction!

Brent Fletcher joins the show this week to discuss how home inspectors can build trust, maintain high standards, and deliver consistent value—even in states where there are no licensing requirements. From setting your own standards of practice to developing strong client communication and professional systems, this episode explores how inspectors can rise above the lack of regulation and differentiate themselves in competitive markets. 

We also cover how homebuyers and real estate agents evaluate inspectors in unlicensed states, and what separates average inspectors from those who build long-term, reputable businesses.

Whether you're a home inspector working in an unregulated state or considering entering the industry, this episode provides practical insight into running a home inspection business with professionalism, integrity, and consistency—regardless of licensing requirements.

Key topics:

- Differences between regulated and unregulated home inspection markets

- How Colorado inspectors operate without licensing requirements

- The importance of certification and standards (e.g., InterNACHI's SOP)

- Client confidence and reputation-building in unregulated states

- The role of social media in establishing inspector credibility

- Common pitfalls and mistakes in first inspections

- Building inspector accountability and professional reputation

- Practical tips for new inspectors to gain confidence and experience

- The impact of licensing on pricing and market competition

- Future trends and developments in home inspection regulation

Chapters:

00:00 - Introduction and Brent Fletcher's inspection background in unregulated Colorado

02:17 - Building essentials: vapor barriers and passive house construction

04:23 - Colorado's construction landscape: basements, slab on grade, and regional differences

05:56 - Developing educational content with a dedicated office space

06:42 - The value of a professional studio environment for content creation

08:00 - How unregulated states like Colorado handle inspection standards and oversight

09:14 - The implications of no licensing requirements and inspector accountability

11:12 - The importance of online reviews and certification checks for clients

13:46 - The potential for unlicensed inspectors to operate without standards

15:10 - Differences in pricing and competition in unregulated vs regulated markets

16:43 - How clients in Colorado recognize inspector credibility without formal licensing

17:48 - The role social media plays in building trust and professional reputation

19:38 - Establishing inspection standards and ongoing training programs

22:09 - The impact of licensing on liability, liability insurance, and market quality

24:23 - The influence of regulation on inspection quality and accountability

27:09 - Costs associated with licensing and the potential market effects

30:39 - Protecting home buyers through education and due diligence in unregulated states

33:24 - The significance of personality and professionalism in social media marketing

34:45 - The ongoing discussion around regulation and professional standards in home inspection

35:44 - Insights into training new inspectors and establishing credible mentorship programs

39:55 - The importance of experience, humility, and continuous learning in early inspections

42:42 - Common issues encountered in inspections: appliances, water lines, and fireplaces

45:07 - Mistakes made during first inspections and lessons learned

50:00 - Managing busy schedules and personal growth as a home inspector

51:01 - Brent Fletcher's online presence and industry influence

The links:

Sign up for Inspection Fuel V this Sept. 28-30 in Louisville, KY! https://www.inspectionfuel.com/register

Follow Inspector Fletch on social media @inspector_fletch!

What makes great home inspection software more than just technology? The people behind it.

In this special edition episode, we take a closer look at Porch Group's Customer Success team and how they help home inspectors get the most value from Porch inspection software and services like Palmtech, ISN, Home Inspector Pro, and other tools like ACC and Guardian Inspection Payments used by professional inspectors across the industry.

Unlike many tech platforms, Porch provides live support from real people, giving inspectors direct access to experts who understand both the software and the home inspection business. The Customer Success team helps inspectors troubleshoot issues, share best practices, and ensure they're using their tools as efficiently as possible.

Porch Customer Success also provides shared company resources and account reviews, helping inspectors optimize their workflows, improve report delivery, and get the most out of the software they rely on to run their inspection businesses.

If you're a home inspector using Porch software—or considering it—this episode explains how dedicated customer success support can improve your efficiency, reduce frustration, and help you grow your inspection business.

Topics Covered:

- Live customer support for home inspectors

- Porch Group inspection software services

- Palmtech and ISN support resources

- How customer success teams help inspectors optimize their tools

- Software training and account reviews for home inspection businesses

Is there a right and wrong way to perform a home inspection? In this episode, we dive deep into one of the most debated topics in the home inspection industry — whether there are absolute truths when it comes to inspection standards, reporting methods, and professional judgment. And there's nobody better than Joey McPeek of Peek Home Inspections to speak on the topic. Well known and well respected in the Boise real estate market, Joey's build a reputation for shooting straight... and also pushing back on conventional home inspection norms.

We discuss:

✔ Are there objective "right" and "wrong" ways to inspect a home?

✔ How much interpretation is involved in a home inspection report?

✔ Standards of Practice vs. personal inspection style

✔ Risk management and liability considerations

✔ Should the home buyer be present during the inspection?

✔ Pros and cons of buyer attendance at inspections

From buyer presence at inspections to gray areas in defect evaluation, this episode explores how inspectors balance professionalism, liability, ethics, and client education.

Whether you're a new home inspector, a seasoned professional, considering entering the inspection industry, or a homebuyer wondering what to expect during an inspection... this conversation breaks down the realities behind "right vs wrong" in the field, challenges assumptions, and explores how to balance ethics, standards, communication, and client expectations.

If you're serious about improving your inspection process, client communication, and professional standards, this conversation is for you.

🎧 Listen to the full episode of The Ride Along Home Inspection Podcast for expert insight into inspection standards, client communication, and industry best practices.

Chapters:

00:00 - Introduction: Is it right or wrong? The foundation of inspection integrity

02:01 - The story behind Peak Home Inspections and the significance of the name

04:37 - Personal insights on the importance of thoroughness and client education

08:45 - Embracing modern tools for faster, more comprehensive inspections

12:14 - Building trust: Joey's experience with social media and client engagement

15:38 - The mindset of doing things the right way and passing that to your team

18:16 - Lessons from construction: Why inspectors need to be assertive and precise

22:43 - Protecting clients through honest reporting and legal safeguards

27:00 - How Joey manages relationships with builders, agents, and clients

30:00 - The bold decision to restrict access during inspections and its rationale

33:25 - Commanding the room and managing buyer confidence

36:36 - Training inspectors with accountability and high standards

40:17 - The importance of rapid response and clear documentation

44:20 - Adapting to unregulated markets and developing effective SOPs

50:00 - Handling client interactions for efficiency without sacrificing quality

55:40 - Analogies for inspection processes: Surgeons, mechanics, and timelines

60:00 - Streamlining reports with multimedia: videos, pictures, and educational content

65:45 - Joey's unique approach to rich, built-in review content

70:45 - What one change would improve the industry? Joey's bold insights

75:45 - The value of personal integrity and avoiding unnecessary fluff

78:11 - Connecting with Joey on social media: Instagram, TikTok, YouTube

The Links:

Follow Joey on all platforms: @peekinspections

Leave us a VOICEMAIL here: https://www.theridealong.show

 Subscribe to the newsletter here:https://pages.theridealong.show/newsletter

 Key Points:

- Joey's approach to maintaining a black-and-white perspective in inspections—right vs. wrong.

- The impact of social media and modern technology on inspection workflows and client education.

- How to command the inspection process confidently and effectively.

- Strategies for protecting yourself legally while providing unmatched service.

- The advantages of video and detailed documentation in reports for resale and legal protection.

- Building a reputation through honesty, professionalism, and client-focused communication.

- Overcoming challenges with unregulated states and developing your SOP.

- Balancing inspection thoroughness with time management and client expectations.

- Joey's perspective on the importance of setting standards in a competitive industry.

Artificial intelligence is changing how home inspections work — and how home inspectors deliver value. In this episode of The Ride Along Home Inspection Podcast, Brad Lowery and Matt Brading discuss how AI, instant access to information, and evolving buyer expectations are reshaping the home inspection industry. And there's nobody better to discuss that with than Karl Stump and Beau Brown of CodePro!

Today's homebuyers arrive at inspections armed with research, thermal cameras, and AI tools, making it more important than ever for inspectors to provide deeper expertise, faster insights, and real-world guidance that goes beyond basic reporting. The conversation explores how inspectors can stay competitive, build trust, and adapt to a rapidly changing technology landscape.

Enter CodePro, a new app designed to help inspectors quickly understand building codes, avoid common construction mistakes, and explain complex regulations to clients with confidence. From AI adoption to building code awareness and future regulations, this discussion breaks down how inspectors can use technology to work smarter and deliver more value. Whether you're a home inspector, homebuyer, builder, or real estate professional, this episode explains how AI and modern tools are shaping the future of home inspections.

Chapters:

00:02 - The critical shift: from being the home expert to offering more value with AI

00:47 - The evolution of home inspections amidst a wealth of buyer information

01:35 - The role of building codes and the introduction of CodePro

02:14 - What is CodePro and how it demystifies building codes

03:57 - Using CodePro to answer specific code questions across jurisdictions

04:52 - The importance of building standards over just quoting codes

05:25 - The national vs. local regulation landscape for home inspectors

06:32 - How CodePro aids in problem-solving and inspection decision-making

07:24 - The significance of code knowledge for exam success and daily inspections

08:49 - The advantage of code summaries in condensed, accessible formats

10:34 - How CodePro differs from generic search tools like Google or ChatGPT

11:14 - Real-world stories: AI's rapid assistance in complex code and legal scenarios

13:14 - Addressing AI hallucinations and training specific to building codes

14:17 - The ongoing process of updating CodePro with regulation changes

15:45 - Navigating jurisdictional differences and amendments efficiently

16:13 - The role of CodePro in creating accurate, professional narratives 1

17:09 - The importance of understanding and interpreting codes for reports and legal use

22:07 - Managing remote inspections and team confidence using AI tools 

22:45 - The necessity of adopting AI for competitive advantage in inspection firms

24:50 - Risks of homeowners and DIYers using AI to self-inspect

25:27 - The rapid evolution of AI-generated images and videos

26:24 - Why quick, accessible, and reliable code info improves inspection quality

33:16 - How industry events like IBS foster product knowledge and networking 

47:26 - Upcoming opportunities at the International Builder Show

50:01 - Special giveaways, event info, and exciting new tools like solar inspections

52:29 - The importance of continual learning to stay relevant and authoritative

55:25 - The rollout of new AI tools for specific inspection types, like solar

56:14 - Final thoughts: Embrace technology, keep learning, and stay ahead in the industry

The Links: To learn more about CodePro go to: https://codeproapp.com and be sure to use our affiliate code "THERIDEALONG"!

To subscribe to our newsletter, go to: https://pages.theridealong.show/newsletter

To leave us a voicemail, go to: https://www.theridealong.show

 Key Topics:

- The impact of abundant homebuyer information and AI on inspection work

- How CodePro simplifies understanding and accessing building codes

- The importance of real-time, accurate code references for inspections and legal proceedings - Strategies for integrating AI tools into daily workflows to increase efficiency and confidence

- The role of building codes as standards that protect safety and quality

- Using AI to generate inspection narratives and streamline report writing

- Remote management of inspection teams through AI and digital systems

- Upcoming industry events like IBS and opportunities for networking and product updates

- How AI advances challenge traditional notions of expertise and encourage continuous learning

Home inspection is one of the most popular second careers and side businesses for first responders, and for good reason. In this episode of The Ride Along Home Inspection Podcast, we talk with a working firefighter and home inspector about why firefighters, EMTs, and other first responders often excel as home inspectors.

We break down how skills from emergency response—risk assessment, situational awareness, building knowledge, and communication under pressure—translate directly into better home inspections. We also discuss how inspection experience can make first responders safer and more effective in their primary careers.

Whether you're a firefighter, EMT, or police officer exploring home inspection as a second career, or a homebuyer curious why inspectors with first-responder backgrounds bring extra value, this episode explains the crossover skills, challenges, and real-world benefits from both sides of the job.

Chapters: 

00:00 Home Inspection Basics: What Inspectors Look for and Why It Matters
05:33 Firefighters as Home Inspectors: Why First Responders Excel in Inspections
11:13 Home Inspection Safety: Identifying Fire, Electrical, and Life-Safety Risks
16:45 How Home Inspectors Explain Safety Hazards to Homebuyers
22:25 Real Fire Hazards Found During Home Inspections (Real-World Examples)
27:50 Home Inspection Takeaways for Buyers, Inspectors, and First Responders

The Links: Subscribe to our newsletter here: https://pages.theridealong.show/newsletter

 Leave us a VOICEMAIL here: http://theridealong.show

 Key Points:

- Why home inspection works as a second career

- Skills firefighters bring to inspections

- Inspection training vs fire training

- Advice for first responders getting started

- How Ryan Miller integrates his firefighting experience into home inspections

- Effective communication is key in delivering inspection findings

- Home inspectors should educate clients about real hazards

- Fire safety knowledge enhances home inspection practices

- Understanding structural integrity is crucial for both firefighters and inspectors

- Home inspections can reveal hidden dangers in properties

- The importance of addressing common fire hazards like dryer vents

- Inspectors should balance honesty with sensitivity to clients' concerns.

- Real estate agents and buyers must understand the implications of inspection reports

- The role of the home inspector is to inform, not to kill deals.

Chapters:

00:00:00 Introduction to Healthy Homes

00:03:00 Cristina's Personal Journey

00:09:00 Building Science and Healthy Living

00:15:00 Managing Water and Vapor

00:21:00 The Role of Education in Home Health

00:27:00 Passive House Principles

00:33:00 Proactive Home Maintenance

00:39:00 Understanding Building Materials

00:45:00 Home Inspections and Air Quality

Home inspectors have a reputation for being a lot of things: advocates for home buyers, educators, communicators... deal killers. But health experts isn't necessarily the first thing that comes to mind when a home buyer goes to book a home inspection prior to buying a home. However, what if they could be?

Home inspectors see more homes inside and out than almost any profession in the real estate industry second only to realtors. What if we were trained to not only identify structural and major system issues, but also potential environmental health issues?

As building science begins to dominate discussions around real estate and residential construction, the way we think about health intersects directly as we continue to learn to view a home as one major system. Air leaks, poor or improper ventilation, and moisture intrusion can all factor into mold growth. Proper site location can affect a home owner's health long before the home even exists. Illness is often the final symptom of factors that have existed long before the human body even knows there's an issue.

We already test for radon... so what if we learned to look out for common sense issues that could allow us to not just advocate for home buyers... but also for their long-term health? Cristina Greenfield, of Conscious Healthy Home, has some ideas as to how we can do just that.

Learn more about Cristina at: https://www.conscioushealthyhome.com

Subscribe to our Newsletter at: https://pages.theridealong.show/newsletter

Leave us a VOICEMAIL and tell us what you'd like to hear more about this year at: https://www.theridealong.show

It's almost 2026! And as we look back on the year, we've got much to be grateful for. Both here on the show, and in the field. But we see a lot of issues throughout the year as home inspectors... and as such, there's also a few things we'd be grateful to never see again. So, who better to help us wrap up the year than one of the OG TIkTok Inspectors: Brad Zirlott, aka  @duesouthbrad ! We've wanted to get him on the show for a while, and together we talk about the impact of social media on our businesses, the importance of maintaining relationships with realtors, and the challenges of balancing work and personal life. But as always, we want to hear from you too! What were some of your highs and lows in 2025? Sound off in the comments, and we'll see y'all next year!

The TLDR:

- Introduction and Year-End Reflections

- The Role of Social Media in Home Inspections

- Building and Maintaining Realtor Relationships

- Balancing Work and Personal Life

- Gratitude and Lessons Learned

- Humor and Authenticity in Business

- Learning and Adapting in the Industry

- The Importance of Networking and Mentorship 

The Links:

Check out our sponsor: http://Getsync.pro

Subscribe to our Newsletter: https://pages.theridealong.show/newsletter

Leave us a VOICEMAIL! http://theridealong.show

Follow  @duesouthbrad  on TikTok, IG, and here on YouTube!

Brianna Beans fell off a ladder on a home inspection... and it rocked her career. In fact, it inspired a complete overhaul of her business model and a pivot from home inspections... to rental property inspections. This opened up an entirely new stream of recurring revenue while allowing her to operate within her new safety limits. By focusing on building relationships with property managers and rental companies, she was able to build a snowballing schedule where she was inspecting the same properties on a regular basis every time a new lease was signed. She details the whole story here and more.

Key Moments:

00:00:00 - Introduction and Guest Introduction

00:02:00 - Brianna's Unique Inspection Approach

00:05:00 - Market Opportunity and Expansion

00:08:00 - Safety and Maintenance Focus

00:11:00 - Business Model and Property Management

00:14:00 - Challenges and Career Transition

00:17:00 - Franchising and Future Plans

00:20:00 - Branding and Recognition

00:23:00 - Conference Insights and Networking

00:26:00 - Conclusion and Future Outlook

The TLDR:

• Introduction of Brianna Beans : Brianna, known as "Inspector Beans," specializes in rental property inspections, focusing on cosmetic and maintenance aspects rather than full home inspections.
• Unique Inspection Approach : Brianna's inspections are more simplified than traditional home inspections, emphasizing the current condition of rental properties before tenant move-ins.
• Market Opportunity : Brianna identified an untapped market for rental inspections, which led her to expand her services in the Fort Collins area after training with Axiom Inspections.
• Safety and Maintenance : Emphasis on safety and maintenance, including checking smoke detectors and addressing minor issues during inspections, which is not common in traditional home inspections.
• Business Model : Brianna's business model involves working closely with property management companies, offering initial free inspections to build trust and secure recurring business.
• Challenges and Adaptations : Brianna transitioned to rental inspections after a serious injury from a fall during a roof inspection, which led her to focus on safer inspection practices.
• Franchise Potential : Brianna is considering franchising her business model to expand her services beyond her current location.
• Conference Insights : Brianna appreciates the networking opportunities at industry conferences, which help her connect with other professionals and share innovative business ideas.
• Branding and Recognition : The unique name "Inspector Beans" helps Brianna stand out and is memorable to clients and peers.
• Future Plans : Brianna aims to continue growing her business, potentially selling it in the future, and is exploring additional services like light maintenance to enhance her offerings.

The Links:

Follow Inspector Beans on TikTok: @inspectorbeans

Sign up for our Newsletter here: https://pages.theridealong.show/newsletter

And you can even leave us a VOICEMAIL to suggest ideas for future episodes here: https://www.theridealong.show

We've got another episode of The Ride Along this week featuring social media management experts Saiya Patel and Lindsay Freeman... the founders of Social Saiya! Most business owners are too busy to keep up with the latest trends and algorithm changes that can keep your company's social channels relevant and visible... and that's why proper, knowledgable social media management matters so much! Saiya Patel launched her company to help take her father's multiple booming businesses to even greater levels after seeing that social media marketing was the one area where they were truly lacking. And she did that while still in college! Today, she's sharing the story behind her company's launch and how her company can help YOUR company continue to grow.

Learn more at: https://socialsaiya.com

Sign up for our newsletter here: https://pages.theridealong.show/newsletter

And you can even leave us a VOICEMAIL to suggest ideas for future episodes here: https://www.theridealong.show

In part two of our ISN product feature from Inspection Fuel 2025, we hang out with Lindsay Grimm... the Head of Product for ISN. As one of the key product vendors at Inspection Fuel, it was awesome to hear not just what's happening on the software side, but also on the product feature side of ISN. Including things like an AI Voice Assistant and improved online scheduling.

The TLDR:

- ISN has made the FlexFund fee more transparent, leading to increased adoption among inspection companies.

 - big update and improvements to Zapier Integration, allowing for more customizable and efficient operations for users.

- Digilatics Integration: Lindsay explains the one-way sync with Digital Addicts, streamlining operations and enhancing marketing insights.

- AI Voice Assistant Development: The team is working on an AI voice assistant to handle client calls after hours, ensuring no call is lost.

- Order Form Overhaul: ISN is redesigning its order form to modernize the user experience and improve backend stability.

- Premium Time Slots Feature: A new feature allowing inspectors to charge more for high-demand time slots, offering greater control over scheduling.

- Commitment to User-Centric Innovation: Lindsay emphasizes ISN's focus on developing features that respond to user needs and enhance the inspection process.

The Links: 

Subscribe to our newsletter here: https://pages.theridealong.show/newsletter

And leave us a voicemail here: https://www.theridealong.show

Find out more about ISN at: https://www.inspectionsupport.com

Inspection Fuel 2025 was FIRE! Pun intended. And we have SO much content to share with y'all starting with this episode! We kick off the show reflecting on some Fuel highlights during our time in New Orleans, including networking opportunities we had, engaging presentations we saw, and memorable moments. We also get into the evolution of the show, the concept behind 'The Ride Along,' and the importance of vendor insights in the inspection industry.

In fact, the next couple of episodes highlight one of the key vendors at Fuel, ISN. As two inspectors who use ISN daily, we were stoked to hear about all the improvements made to the Report Writer, the app, and even some of the neat time-saving AI features they're launching.

Be sure to comment about you favorite Inspection Fuel highlights! 

The TLDR:

- Networking is a key highlight of events. 

- Mardi Gras World exceeded expectations. 

- The live show format was a unique experience.

- Audience participation added to the event's success.

- The show's name change reflects its purpose.

- Riding along with inspectors is a valuable learning experience.

- Vendors play a crucial role in the industry.

- Feedback from the audience helps shape the show.

- The venue's layout fostered community interaction.

- Future episodes will feature insights from various vendors.

The links: Subscribe to our newsletter here: https://pages.theridealong.show/newsletter

 And leave us a voicemail here: https://www.theridealong.show

 Find out more about ISN at: https://www.inspectionsupport.com

Inspection Fuel 2025 was FIRE... pun intended. And if you were there, we hope you were able to attend the first ever live recording of The Ride Along podcast! But in case you weren't, don't worry. We've got you covered because you can see the entire thing right here. We get into everything from Building Science and the importance of deepening our understanding of homes can be made more durably and efficiently... and we also get into the best ways to present our knowledge as inspectors via social media. Travis Jones and  @Inspector_Fletch  are two guests you DO NOT want to miss. So, watch the whole thing, and be sure to like and share.

Also: Subscribe to our newsletter here: https://pages.theridealong.show/newsletter

 And leave us a voicemail here: https://www.theridealong.show

Franchises... do they work? Are they better than starting independently? Are they worth the cost? We get into all of that and MORE with Nate Boucher of Mike Holmes Inspections! If you've followed the HGTV/DIY space for the past 20 years, the name Mike Holmes should be familiar to you. Pivoting off of his on-screen success, he launched his home inspection franchise in Canada where inspectors like Nate have been thriving.

And Mike Holmes Inspections is one of the largest groups using Home Inspector Pro!

There are an abundant amount of franchise options if you've ever considered it as a foot into the inspection space, so if you've been wondering how/if they work and whether they're worth it... then maybe Nate's story will help.

The Links:

Register for Inspection Fuel (September 8-10 in New Orleans) here: https://www.inspectionfuel.com/register

Sign up for our newsletter here: https://pages.theridealong.show/newsletter

Leave us a voicemail here: https://www.theridealong.show

Learn more about Home Inspector Pro: https://homeinspectorpro.com

If you're a brand new home inspector and looking to break out in the industry, you're not alone! In fact, we get comments from new inspectors all the time asking for tips whether it's about the job on-site or about growing a business. So, if that's you, then you'll love our guest Ashleigh Flores from Horizon City, Texas. Because she's in her sixth month of doing just that! We get into the ins and outs of starting a career in home inspection, the importance of consistency, and the tools of the trade. Ashleigh shares her journey, offering insights and advice for new inspectors. And if she can do it... so can you!

ALSO... WE'VE GOT SOMETHING REALLY COOL HAPPENING THIS MONTH ON OUR INSTAGRAM! Go follow @theridealongshow on Instagram so you can be part of it :)

The Links:

Register for Inspection Fuel (September 8-10 in New Orleans) here: https://www.inspectionfuel.com/register

Sign up for our newsletter here: https://pages.theridealong.show/newsletter

Leave us a voicemail here: https://www.theridealong.show

The conversation around PEX piping has generated a LOT of opinions on this channel. We thought the episode with Eric Aune would be the last on the topic, but inspector Jon Bolton reached out to us regarding material failures and class action lawsuits that are still ongoing surrounding the product. So, we figured we'd bring him on for a rebuttal of sorts. But we want to kick the conversation to YOU guys? As inspectors, have we reached the point of discovery where a PEX disclaimer is warranted? Or are we still sorting out and improving a product that has a strong future use case? Sound off in the comments!

Oh and if you're in the Dallas area tonight, go hear Matt speak at the regional BS and Beer event happening this evening! BS = Building Science 😉 

The Links:

Register for Inspection Fuel (September 8-10 in New Orleans) here: https://www.inspectionfuel.com/register

Subscribe to our newsletter at: https://pages.theridealong.show/newsletter

Y'all had some STRONG thoughts on our episode about PEX last year, so who better to straighten things out than Master Plumber Eric Aune of  @mechanical-hub  and  @buildshow ?! If you haven't followed him yet, he's a plumbing and heating expert from Minnesota... and you absolutely should follow him! On top of hosting and contributing on both sites, he's also the host of the Make Trades Great Again podcast.

In a nutshell, if you have questions on plumbing, this guy has answers, and this week we discuss the evolution of plumbing technology, particularly focusing on PEX and its comparison to Polybutylene. Eric shares insights from his extensive experience in the industry, including the importance of adapting to new technologies and the challenges faced by professionals in the field. The conversation also touches on the significance of audience engagement through social media and podcasts, highlighting the need for continuous learning and adaptation in the plumbing industry.

The Links:

Register for Inspection Fuel (September 8-10 in New Orleans) here: https://www.inspectionfuel.com/register

Sign up for our newsletter here: https://pages.theridealong.show/newsletter

Check out  @mechanical-hub  there.

Check out The Build Show Network here: https://buildshownetwork.com

 The TLDR:

• Discussion on the evolution of plumbing technology.
• PEX is often compared to Polybutylene, but they are not the same and one is vastly superior. 
• The industry has learned from past mistakes with Polybutylene.
• Engagement with the audience is crucial for industry professionals.
• Social media plays a significant role in sharing knowledge.
• Continuous learning is essential in the plumbing field.
• Innovations in water heating technology are emerging.
• The importance of adapting to new technologies is emphasized.
• Eric likes a hybrid system and installs both PEX and copper.

Growth... it's almost as weird as the word MOIST. But this time of year, it's a very real concern as we enter the warm, humid, wet summer. Especially in the dirty South, mold and organic growth is super prevalent this time of year. That's why we brought in expert Kristian Geiger of Avid Inspection Specialists to talk about it, as we dig into:

• the process of inspection for mold
• his personal experiences from the field, including injuries and interesting finds
• and the ethical considerations and licensing requirements surrounding mold inspections.

Other areas of mold inspection we discuss involve things like consumer protection, the methodology for large inspections, the importance of adhering to health standards, and the tools and techniques used in the field. We also touch on the competitive landscape of mold inspection and how it influences standards of practice. So GROW your knowledge with us as we discuss all things mold and organic growth. 

The Links:

Register for Inspection Fuel (September 8-10 in New Orleans) here: https://www.inspectionfuel.com/register

Sign up for our newsletter here: https://pages.theridealong.show/newsletter

The TLDR:

• Summer market is busy and full of opportunities.
• Training new inspectors involves hands-on experience and gradual responsibility.
• Mold inspections are a growing area of focus in the industry.
• Unique regional challenges exist, such as termite issues in Louisiana.
• Ethical practices are crucial in mold inspection to avoid conflicts of interest.
• Licensing requirements for mold inspections vary by state.
• Continuous learning is essential for inspectors to stay updated.
• Field experiences often lead to unexpected and interesting stories.
• Networking with other inspectors can provide valuable insights.
• Maintaining high standards in inspections builds trust with clients.
• There are things that protect the consumer in mold inspection.
• Licensed inspectors follow a code of ethics.
• Mold inspections require a thorough understanding of moisture sources.
• The inspection process can be time-consuming and requires foresight.
• Tools should enhance the inspection, not replace the inspector's judgment.
• Health concerns should dictate the standards of practice used.
• Inspectors should rely on visual assessments first.
• Competition influences the tools and techniques used in inspections.
• Mold inspection standards can vary significantly by region.
• Networking and collaboration among inspectors can enhance practices.

YOU SHOULD BE CHARGING A $1000 AVERAGE FEE FOR YOUR INSPECTIONS! At least that's what many leading inspectors and inspection company owners are saying. Ben Gromicko, COO of InterNACHI, is one of them. And while we fully support the idea... we want to know how it can be done and how feasible it is for the average inspector around the country.

And that's why we brought on Ben! Watch the whole thing, because we get into the importance of understanding the value of home inspections, the role of marketing and consumer perception, and the psychology behind pricing strategies. The conversation also touches on the significance of community engagement and generosity in building long-term client relationships. 

We also get into how InterNACHI is growing their educational content to train inspectors on natural disasters, modern technologies, water management, and innovative building techniques.

The Links: Register for Inspection Fuel (September 8-10 in New Orleans) here: https://www.inspectionfuel.com/register

Sign up for our newsletter here: https://pages.theridealong.show/newsletter

 Learn more about InterNACHI here: https://www.nachi.org

 The TLDR:

• Home inspectors need to understand the value they provide to clients.
• Raising prices can lead to working less while earning more.
• Marketing to the local community is essential for home inspectors.
• Consumer perception can be influenced by social media and reviews.
• Home inspectors should differentiate themselves from competitors.
• The home inspection industry can support higher pricing through perceived value.
• Networking with real estate agents can enhance visibility and credibility.
• Generosity in times of crisis can build long-term client relationships.
• Understanding market competition is crucial for pricing strategies.
• Business success requires a combination of skills, including marketing and psychology.
• Home inspectors can play a crucial role in disaster recovery efforts.
• Leveraging trained home inspectors can help address inspection shortages after disasters.
• InterNACHI continuously updates its coursework to include modern technologies.
• Understanding water management is essential for effective home inspections.
• Innovative practices in crawl space management can enhance home safety.
• Home inspectors should charge based on their individual business needs, not just competition.
• Effective marketing strategies are crucial for communicating the value of inspections.
• Home inspections should not be limited to buyers; there are other opportunities in the market.
• Home inspectors need to measure their marketing efforts to ensure profitability.
• The health of occupants is directly linked to the quality of their home inspections.

Give Inspector Randle a hand! In just a few months time, he's grown his business to 6 figures in revenue after striking out on his own. And he created a massive Inspector social media trend along the way! We're stoked to have him on the show to talk all about the transition from working for a company to starting an independent business, and the rapid growth he's experienced. We also explore the challenges and successes of building a brand online, maintaining professional relationships, and navigating the complexities of non-compete agreements. The discussion highlights the importance of authenticity and creativity in marketing, as well as the evolving landscape of the inspection industry. We also get into the differences between new construction and older home inspections, the challenges of scheduling and booking inspections, and personal preferences in the types of services they offer. So, if you're looking to make a move and get out on your own as an inspector (or if you're starting out and wondering if a franchise, joining a team, or going solo is right for you) then you'll want to watch!

Follow Inspector Randle on social media  @Inspector_Randle  

The TLDR:

• The importance of social media in building a personal brand.
• Transitioning from a company to independent business can be daunting but rewarding.
• Rapid growth in business can occur with the right marketing strategies.
• Maintaining good relationships with previous employers is crucial.
• Navigating non-compete agreements requires understanding your unique situation.
• Authenticity in content creation resonates with audiences.
• The inspection industry is evolving with new marketing techniques.
• Creativity can lead to unique business opportunities.
• Building a following before starting a business can lead to immediate success.
• It's essential to focus on services you enjoy and excel at.
• New construction inspections differ significantly from older ones.
• Booking inspections can be challenging due to high demand.
• Personal preferences influence the types of inspections offered.
• Social media has become a crucial marketing tool for inspectors.
• Work-life balance is essential for long-term satisfaction.
• Foundation evaluations can be time-consuming and require proper compensation.
• Inspectors should charge for ancillary services to ensure fair pay.
• Finding a unique voice on social media can attract more clients.
• Maintaining a manageable workload is key to avoiding burnout.
• Experimenting with different services can help identify what works best.

The Links:

Sign up for Inspection Fuel happening this Sept. 8-10 in NOLA: https://inspection fuel.com/register

Sign up for our newsletter so you don't miss a single episode: https://pages.theridealong.show/newsletter

You'll have to forgive us for being a bit starstruck... but as home inspectors we're construction and building science nerds. And this week we go in studio with a freaking building science LEGEND... IN HIS OWN STUDIO! So, join us as we sit down with the one and only Matt Risinger in The Build Show Podcast Studio for a deep dive into the world of high-performance home building! 💪🏡 From smart moisture management to cutting-edge construction techniques, this conversation is packed with expert insights and real talk about what it really takes to build homes that are healthy, durable, and built to last. We tackle big topics like affordability, future-proofing, and why building science matters more than ever. Whether you're a home inspector, contractor, builder, architect, or just love geeking out on next-level construction, you won't want to miss this one!

Be sure to subscribe to Matt Risinger's channel at: http://www.youtube.com/ ⁨@buildshow⁩  or check out his website at: www.thebuildshow.com.

The TLDR:

• Water is the number one enemy of the house.
•  It's not about keeping water out, but letting water out.
• Healthy homes are built to avoid problems.
• We need mechanical ventilation 24/7.
• Just because something is code compliant doesn't mean it's going to perform well.
• We should be saying, look, there is a minimum standard.
• We can absolutely do that, we just decide not to.
• High performance houses cost too much?
• We need to think about smaller, better-built homes.
• The perfect wall is about keeping the framing dry.

The links:

Sign up for our newsletter so you don't miss a single episode: https://pages.theridealong.show/newsletter

Inspection Fuel '25 is happening this Sept. 8-10 in NOLA! Be sure to register at: https://www.inspectionfuel.com/register

Read more on the ISN blog at:

Read more on the Palmtech blog at:

Preston Kincaid is no stranger to controversy... or to speaking his mind. And in the last episode we talked a bit about his recent comments in favor of content creators "having a villain" in their videos in order to hook attention. So! We figured who better to elaborate on that view than the man himself? This is worth listening to the entire episode, as Inspector Preston shares his journey into becoming a controversial figure in the home inspection industry, emphasizing the importance of authenticity, storytelling, and audience engagement. We even get into the risks and rewards of creating content that pushes boundaries, the significance of building genuine connections with followers, and the balance between drama and education in social media content. And this isn't just a talk about the benefits of engaging content... we get into the cause and effect that contact can have on our businesses in real life, as well as how you're perceived within the real estate industry.

The TLDR:

• Preston has unintentionally become a controversial figure in content creation.
• Authenticity and storytelling are crucial for engaging an audience. 
• Risk and reward must be carefully balanced in content creation. 
• The evolution of content creation can lead to unexpected challenges.
• Engaging with the audience fosters a deeper connection.
• Villains in storytelling can enhance viewer engagement.
• Content should appeal to a broad audience to be effective.
• Attention spans are short, requiring rapid-fire content delivery.
• Building genuine relationships with followers is essential.
• Content should serve the audience, not just the creator.
• The home inspection community is largely supportive and friendly.
• People often bond over heroism and defense against industry bullies.
• Drama can attract viewers, but educational content is equally important.
• Inspectors should encourage clients to attend inspections for better understanding.
• There is a distinction between being a home inspector and a professional consultant.
• Emotional investment in work can lead to better client relationships.
• Navigating controversy requires careful communication and timing.
• Self-reflection is crucial for personal and professional growth.
• Helping clients beyond inspections can build lasting trust.
• Elevating the industry requires collaboration and support among inspectors.

The Links:

Sign up for our newsletter here and never miss an episode: https://pages.theridealong.show/newsletter

Be sure to register for Inspection Fuel here: https://www.inspectionfuel.com/register

It's a Super (Gold) Star showdown this week as we're joined by Trey Hill of Gold Star Inspections in Houston! Modern social media content strategies have changed over the years but they boil down to one thing... authenticity! And you won't find anyone who embodies that better than Trey. So, if you're a new inspector and don't know where to start when it comes to content marketing... YOU NEED TO WATCH THIS THE WHOLE WAY THROUGH! Especially if you've ever wondered what makes for GREAT content, and how the best in the industry fit video making into their workflow on site. Trey also shares his journey from traditional marketing to becoming a social media influencer in the home inspection space, highlighting the importance of making educational content entertaining.

This episode's Drink of the Day is also a lil different than previous ones, as we get into personal health and the importance of maintaining a work-life balance in a demanding profession. We also get into the controversial concept of having a 'villain' in home inspection video content, as well as the significance of community engagement when it comes to building an audience. Trey also shares his personal experiences with getting hacked and rebuilding his online presence.

SO! Like and subscribe, obviously share. And lastly... subscribe to the newsletter here: 

• Trey Hill has been in the inspection business for over 10 years.
• Social media has transformed how home inspectors market their services.
• Creating engaging content requires balancing education and entertainment.
• The inspection process should always come first before content creation.
• Unique challenges exist for home inspectors in creating content on-site.
• Networking with realtors is crucial for business growth.
• Trey emphasizes the importance of a structured inspection workflow.
• Content creation can be spontaneous but should remain relevant to inspections.
• Home inspectors often face the challenge of staying focused during inspections with clients present.
• Maintaining personal health is essential for long-term success in the inspection industry. Content creation can be awkward and challenging.
• Taglines can significantly enhance brand recognition.
• TikTok has become a powerful platform for viral content.
• Engagement with followers is crucial for growth.
• The villain concept in content can be effective but isn't for everyone.
• Authenticity is key in content creation.
• Social media platforms are constantly changing.
• Rebuilding after setbacks requires community support.
• Humor and relatability can make content more engaging.
• It's important to be true to oneself in content creation.

The Links:

Sign up for Inspection Fuel at https://www.inspectionfuel.com/register

Subscribe to our newsletter at: https://pages.theridealong.show/newsletter

Get more from the ISN blog at: https://www.inspectionsupport.com/inspectors-on-social-media-trey-hill-interview/

Get more from the Palmtech blog at: https://www.palmtech.com/social-media-inspection-success-trey-hill/

COVID sucked. But the real estate market during that time did NOT! And it was during those years that Ryan Wall launched Hello Home Inspections and grew it into one of the most successful Inspection teams in the Tampa Bay Area.

So, in this episode, Ryan shares his experience of taking his company from a side gig and establishing it as a brand that resonates with clients and real estate agents alike. The conversation delves into the importance of relationships, effective marketing strategies, and the challenges faced in the home inspection industry. We also get into pricing strategies, the impact of raising prices, and maintaining a work-life balance in a demanding field. We also talk about ways inspection companies can differentiate themselves from their competitors by delving into the significance of environmental focus in inspections.

And really, the secret to building a successful inspection company isn't that mysterious... it's all about finding and implementing innovative solutions that can benefit inspectors and their clients by bringing them the greatest value possible. So, be sure to like and subscribe to the show and go follow Ryan at the links below! 

The TLDR:

• Ryan Wall started Hello Home Inspections during the COVID
• 19 pandemic.
• Building relationships is key to business growth in home inspections.
• Pricing strategies should be based on market research and positioning.
• Raising prices can lead to better revenue without losing clients.
• Work-life balance is important for inspectors to avoid burnout.
• Hello Home Inspections focuses on solving clients' problems.
• The brand name 'Hello Home Inspections' is inviting and universal.
• Networking with competitors can lead to valuable insights and collaboration.
• Maintaining a high price point can filter out undesirable clients.
• Being closed on weekends promotes a healthy work-life balance for inspectors.
• Everybody wants inspections on the weekends.
• Real estate doesn't stop on weekends; inspectors need time off.
• Pricing strategies must align with market expectations.
• Justifying value is crucial for home inspectors. 
• Environmental focus can differentiate inspection services.
• Merging companies can lead to successful partnerships.
• Cooperation among inspectors fosters a positive industry environment.
• Younger inspectors are changing the industry's cutthroat reputation.
• Building professional relationships is essential for success.
• Innovative solutions can streamline the inspection process.

The Links:

Today's episode is sponsored by Inspection Fuel 2025, coming up Sept. 8-10 in New Orleans! Go register at: https://www.inspectionfuel.com/register

Check out the ISN blog at: https://www.inspectionsupport.com/building-agent-trust-home-inspections-ride-along-episode-48/

Check out the Palmtech blog at: https://www.palmtech.com/how-to-grow-home-inspection-business-ride-along/

There's two different people Home Inspectors often get mistaken for: appraisers...and adjusters. Jessie Hernandez is the second one: a public adjuster from The Lone Star State! So in this episode, we explore the differences between public adjusters and insurance adjusters, the role of public adjusters in advocating for policyholders, and the importance of understanding insurance policies. The conversation also touches on how homeowners find public adjusters and the evaluation process they follow during claims. And since we so often get confused for each other, we get into the intricate dynamics that exist in the cross-over between public adjusters and home inspectors. Jessie also shares his journey from aspiring home inspector to public adjuster. We've all got one thing in common, though... we love bourbon 🥃

The Links: SIGN UP FOR INSPECTION FUEL happening this Sept. 8-10 in New Orleans: https://www.inspectionfuel.com/register

Sign up for The Ride Along Newsletter: https://porch75244.ac-page.com/the-ride-along

THE TLDR:

• Public adjusters represent policyholders against insurance carriers.
• There are different types of adjusters: staff adjusters, independent adjusters, and public adjusters.
• Public adjusters are fiduciary agents who look out for the best interests of their clients.
• Homeowners often do not read their insurance policies until they need them.
• Documentation is crucial in the public adjusting process.
• Public adjusters often work with contractors to find clients.
• The evaluation process for public adjusters varies based on the type of loss.
• Public adjusters can help homeowners understand their coverage before signing a claim.
• The relationship between public adjusters and insurance companies can be contentious.
• Public adjusters provide essential support during insurance claims.
• Client involvement can sometimes complicate the inspection process.
• Managing client expectations is crucial for successful outcomes.
• Oversharing by clients can harm their claims.
• Daily workloads for adjusters can vary significantly.
• Networking with inspectors can lead to valuable referrals.
• Choosing a career path often involves unexpected opportunities.
• Bourbon is awesome.

Check out more on the ISN Blog: https://www.inspectionsupport.com/blog/

Check out the Palmtech Blog: https://www.palmtech.com/blog/

Adam Long is the new head of revenue at Porch... but he's got quite a history in the Inspection industry prior to this role! And he lives in Brad's old Inspection stomping grounds. After serving more than 10 years as the President of Home Team, Adam understands firsthand the importance of customer success and support for home inspectors. In this sit-down, we highlight the tools and resources available for inspectors, the significance of building relationships in real estate, and the dynamics of the current market. Adam shares insights on future conferences and the importance of networking within the industry.

The TLDR:

• Customer experience is paramount in the home inspection industry.
• Support is essential for new home inspectors entering the field.
• Home Team provides valuable resources for inspectors through franchising.
• Porch offers a comprehensive suite of tools for inspectors.
• Inspector success drives the success of Porch as a company.
• Building relationships with real estate agents is crucial for inspectors.
• The market dynamics in DC create opportunities for inspectors.
• Pay at closing is a game-changer for home buyers.
• Networking at conferences can lead to valuable connections.
• Listening to customer feedback is key to improving services.

This episode is sponsored by Inspection Fuel 2025 happening September 8-10 in New Orleans! Be sure to sign up here: https://www.inspectionfuel.com/register

We've got another show for y'all from InterNACHI 2025! While we usually like to have a topic on hand, trade shows are great because they allow for a bit of unstructured conversation. So, in this episode with Shawn Mizell and Kelsey Soderlund, we talk about unique homes and experiences from inspecting in Texas, Florida, and Massachusetts. We get into the challenges, opportunities and, impact of last fall's hurricanes. We go deep on the importance of networking, adapting to market changes... and maybe the most importantly... we get into the various vehicles we've used for inspections, and why a truck isn't always the best option. If you weren't at InterNACHI, you should have been. But you can always come to Inspection Fuel this fall (sign up below)!

The TLDR:

• Home inspectors see some crazy sh-tuff.
• We love connecting with each other at inspection conferences.
• Adapting to market changes is crucial for business sustainability.
• Vehicles play a significant role in the efficiency of home inspections.
• Post-hurricane inspections can create new business opportunities.
• Using unconventional vehicles can help inspectors stand out.
• Learning from others can lead to significant improvements in business practices.
• Social media is a powerful tool for building connections in the industry.
• Personal experiences shape the way inspectors approach their work.

Today's episode is sponsored by Inspection Fuel 2025, taking place September 8-10 in New Orleans! Registration is LIVE NOW so sign up at: https://www.inspectionfuel.com/register

The best part about home inspection conferences is getting to hang out with people from parts of the country. And with Double Scope Inspections from Melbourne, FL, we get to compare notes about how last Fall's hurricanes affected the Gulf and Atlantic coasts and business in the aftermath of the storms.

Takeaways

• Building science encompasses durability, comfort, health, and efficiency.
• Improving energy efficiency can reduce the need for solar panels.
• Air sealing is crucial for maintaining indoor air quality.
• Solar energy may not be cost-effective in Texas due to low energy prices.
• A well-ventilated home is essential for preventing mold and maintaining comfort.
• Homeowners can easily tackle air sealing projects themselves.
• The roof is the first line of defense against water damage.
• Controlled ventilation is necessary for modern energy-efficient homes.
• Identifying and addressing energy leaks can significantly improve comfort.
• A holistic approach to home performance leads to better outcomes. Humidity is often misunderstood as the main culprit in home issues.
• Controlled ventilation is crucial for managing indoor air quality.
• Building codes can create unintended consequences in home performance.
• Air tightness can improve energy efficiency but may introduce new problems.
• Consumer demand drives builders to adopt new practices and materials.
• The roofing industry lacks regulation, leading to varied quality.
• Educating consumers is essential for improving construction standards.
• Collaboration among contractors can elevate industry practices.
• Innovative products can address long-standing issues in construction.
• Continuous learning is vital for adapting to new building challenges.

Solar has gotten popular in Texas, and it's long been popular in FL. But before dropping tens of thousands on it, you should know that there are WAY EASIER and more cost effective ways to improve your home's efficiency. So join us and Travis Jones of Smart Roof & Home Performance as we discuss various aspects of building science, energy efficiency, and solar energy, particularly in the context of Texas. They explore the importance of improving home durability, the role of air sealing and ventilation, and the challenges of solar energy adoption in the region. Travis Jones shares his expertise in roofing and home performance, emphasizing the need for a holistic approach to home improvement that prioritizes energy efficiency before considering solar solutions. In this conversation, the speakers delve into the complexities of modern building practices, focusing on issues such as humidity control, ventilation, and the impact of building codes on home performance. They discuss the trade-offs of energy efficiency versus traditional building methods, the challenges faced by contractors in the roofing industry, and the importance of educating consumers about quality construction. The conversation also highlights innovative products showcased at a recent builders conference, emphasizing the need for continuous learning and adaptation in the construction field.

TLDR:

• Building science encompasses durability, comfort, health, and efficiency.
• Improving energy efficiency can reduce the need for solar panels. 
• Air sealing is crucial for maintaining indoor air quality.
• Solar energy may not be cost-effective in Texas due to low energy prices.
• A well-ventilated home is essential for preventing mold and maintaining comfort.
• Homeowners can easily tackle air sealing projects themselves.
• The roof is the first line of defense against water damage.
• Controlled ventilation is necessary for modern energy-efficient homes.
• Identifying and addressing energy leaks can significantly improve comfort.
• A holistic approach to home performance leads to better outcomes.
• Humidity is often misunderstood as the main culprit in home issues.
• Controlled ventilation is crucial for managing indoor air quality.
• Building codes can create unintended consequences in home performance.
• Air tightness can improve energy efficiency but may introduce new problems.
• Consumer demand drives builders to adopt new practices and materials.
• The roofing industry lacks regulation, leading to varied quality.
• Educating consumers is essential for improving construction standards.
• Collaboration among contractors can elevate industry practices.
• Innovative products can address long-standing issues in construction.
• Continuous learning is vital for adapting to new building challenges.

Ever seen two inspectors fight? You will here... well, nicely. In fact, this might be the most gentlemanly fight ever. With Brad Lowery moderating, Matt Brading, and Beau Brown duke it out discussing the intersection of artificial intelligence and home inspection. They explore the benefits and challenges of integrating AI into the inspection process, emphasizing the importance of human expertise and experience. The discussion also touches on the significance of builder conferences and the evolving landscape of the construction industry. In this conversation, the speakers discuss the implications of AI and technology in the home inspection industry. They explore the potential benefits and limitations of AI as a tool, emphasizing that it should not be seen as a replacement for human inspectors. The discussion also touches on the importance of proper marketing and understanding the legal ramifications of using technology in inspections. Simply put, tools are useful so long as they're used properly.

THE TLDR:

• Home inspectors and builders are intertwined in their work.
• AI can enhance knowledge about building products.
• AI should augment, not replace, human inspectors.
• Homeowners need to understand the limitations of AI.
• Experience in inspections is irreplaceable by AI.
• New inspectors may misuse AI without proper knowledge.
• Builder conferences provide valuable networking opportunities.
• AI can streamline the inspection process.
• The future of home inspections will involve both AI and human expertise.
• Proper marketing is essential for technology implementation.
• Lawsuits will impact the adoption of AI in inspections.
• AI can streamline tedious tasks but has limitations.
• Networking at industry events is valuable for growth.
• Understanding code is crucial for builders and inspectors.
• AI can enhance efficiency but cannot replace human intuition.
• The building industry is evolving with new technologies.
• Staying forward-thinking is important for professionals.
• Beta testing new tools can provide valuable insights.

In this episode of the Ride Along podcast, hosts Brad Lowery and Matt Brading discuss the journey of home inspections, the challenges of balancing work and life, and the importance of social media in the industry. They share personal experiences, insights on managing a home inspection business, and future plans for collaborations and events, including the upcoming InterNACHI conference.

TLDR:

• Home inspections can provide the freedom to build the life you want.
• Running a business often comes with increased workload and responsibilities.
• Social media can be a powerful tool for home inspectors to showcase their work.
• It's important to find a balance between work and personal life.
• Having a team can help maintain business operations while taking time off.
• Choosing which jobs to take can lead to a more fulfilling work experience.
• Effective communication with clients is crucial during inspections.
• Utilizing technology can enhance the efficiency of home inspections.
• Networking with other professionals can lead to valuable collaborations.
• Planning for future growth is essential for sustaining a business.

Building an industry-leading business never stops, and it all starts with how you're developing yourself. If you've listened to the show this year, you've heard Harmony Brown of Greenworks Inspections often. But instead of co-hosting for this episode... she's fresh off the heels of delivering the Keynote address at Inspection Fuel 2024. She's one of the easiest people to talk to, and every conversation is entrepreneurial gold! So listen, subscribe, share... all the things.

Daniel Burkhead is no stranger to the home inspection industry, or to entrepreneurship... but even "seasoned" (not old) dogs can learn new tricks, and Dan has grown his social media content presence dramatically in just a couple short years, and his business has benefited as a result! The key? Just being consistent... and being himself. As for you yourself? You should like the episode and subscribe to the channel.

Oh, and go check out Dan on TikTok and YouTube at:  @InspectorDanB 

It's easy to get locked into scaling your business within the confines of your industry. The problem is hitting a ceiling and not knowing what to do next. Especially in the home inspection industry, it's common for companies to find themselves doing the same things with a different name. So, how do you diversify? You look outside your industry in search of opportunities that parallel what you're already doing, which utilize the things you're already learning. That's how Kal Patel has found success in everything from home inspection franchising, to hospitality, to urgent care health... and now social media marketing! He's also a connoisseur of excellent bourbon. Listen, learn, apply, and grow! Oh and subscribe to the show ;)

It's conference season! And that means I get to hang out with some of the most awesome people in the industry, like Matt Brading ( @texas.edge.inspect  ) and Chris Murphy ( @AActionHomeInspectionHouston  )! If you're trying to level up your video marketing and online presence, these are two guys you want to meet! This is just one of many amazing interviews with industry leading home inspectors recorded live on site at Inspection Fuel 2024 in Dallas, so stay tuned and subscribe for more!

WE LET A COMPETITOR ON OUR SHOW! Have you ever noticed how CVS and Walgreens are often right across from each other? That's a perfect example of why competition is good for everybody. And the home inspection industry is no different! No company owns the market when it comes to inspection software and services... but we ALL love seeing each other innovate, because it drives us to do the same. Inspectors should love that too, because that equals better tools in their hands... which leads to better run businesses. So, the trickledown effect of competition just results in a massive benefit for EVERYbody.

No! This is not the creative alternative descriptor for a pyramid scheme or multi-level marketing "business".... This is literally what home inspectors need to be doing in the days/weeks/years ahead in order to grow their network and book of business following the new NAR agreement. Buyer's agents have long been the gatekeeper to the customer. But with the latest shakeup, inspectors need to be proactive in using modern marketing solutions to put themselves directly in front of the buyer. Thanks to my co-host, Harmony Brown, and our guest today, Isaac Peck of OREP and Working RE magazine!

Read the latest issue here: https://issuu.com/workingre/docs/wre_hi_issue26_final?fr=xKAE9_zU1NQ

Khurram Shahzad doesn't just want to give you the answers in how to better market your home inspection business... he wants to coach you in the right way to do it. And marketing your business is about so much more than SEO, his team actually helps YOUR team improve in the little things, such as how you engage with customers on the phone. So if you want to level up... then you need to listen. And subscribe of course ;) Learn more about Khurram and Digilatics at digilatics.com. And HUGE thanks to my co-host, Harmony Brown, for being nothing short of the best in the Inspection game.

If you're a business owner, you want your company to grow. If you don't... what on earth are you even doing then? Knowing how and DOING the work, however, are two very different things. Aaron Shishilla, CEO of Wolfpack Advising, is all about helping you do both by laying out a clear strategy for building awareness of your brand... turning that brand awareness into leads... and from there GROWING REVENUE. So, if you own a home inspection company, especially a new one, this episode is for you. Be sure to listen, subscribe, and turn on notifications for more awesome content!

And learn more about Wolfpack Advising at https://wolfpackadvising.com

For more information on how to build your business, visit https://www.inspectionsupport.com/blog/

Harmony Brown of Greenworks Inspections knows every stage of building a business firsthand... because it took her 12+ years to build this company from the ground up. She's lived the early phase of business ownership where she struggled to gain clients, and she's lived through the expansion stage of entrepreneurship where she's wondered if they'll generate enough revenue to make payroll after expanding her team. Wherever you fall in your business growth journey, you'll benefit from her wisdom and experience. Be sure to subscribe and turn on notifications for part 2, because you don't want to miss any of this! For more information on how to build your business, visit https://www.inspectionsupport.com/blog

Since we last spoke to Janaya Fix and Lindsay Grimm (two of the many brilliant brains behind Inspection Support Network), there have been some major improvements to this inspection industry-leading software that have helped to reinforce existing infrastructure... and push ISN forward so you can keep your home inspection business running on the cutting edge. For more information on how to build your business, improving your reporting experience, and payment processing updates visit https://www.inspectionsupport.com/blog To hear more about the benefits of ISN flexfund visit:

 https://www.inspectionsupport.com/austin-jenkins-wants-you-to-use-flexfund-heres-why/

Preston Kincaid joins the show to talk about two huge new programs he's launched for Home Inspectors. We also get into the importance of business owners knowing their worth, and why raising your rates may actually help your business grow. And we want to hear YOUR opinion! Is it worth accepting the "race to the bottom" by lowering prices in order to just stay busy, or are you raising your rates in order to keep up with inflation?

The Real Estate market is chock full of amazing personal stories. But it's not every day you meet someone whose father helped launch an entire segment of the industry! Specifically the Home Inspection Industry! But that's exactly who Kathleen Kuhn is, and what a conversation this was, talking all about the life and experiences of someone who began in the corporate sphere, only to leave it and eventually become an Executive for HouseMaster Home Inspections.

And before we get into that, we open once more with Wise Words with Wally!

Since we talk all about leadership development, what's the biggest lesson YOU have learned over the years? Sound off in the comments, and don't forget to like/subscribe!

Inspector Empire Builder  is a phenomenal organization that does a LOT of good for the Home Inspection community. The number one goal of any leader should be to train up your replacement, and while the business coaching they offer is irreplaceable... they embody the spirit of "Leaders Making Leaders". And their process of personal development is wholistic focusing on bettering the whole person, not just helping you boost your bottom line. So it's with great pleasure and deep gratitude that I welcome Mark Hummel and Wally Conway to The Ride Along. Grab a notepad and pen... you're gonna need it :) If you've been to IEB or a similar coaching network, what's the biggest thing you learned from them?

Change is never fun or easy. But sometimes it is! Between his career in the Army and his time as a Certified Master Inspector, Pat Butler has seen a lot of change and knows what it takes to continually innovate and push an industry forward. If you've ever wondered what's needed to advance your Home Inspection business, then you won't want to miss what he has to say. Check out www.inspectionsupport.com for some of the awesome new innovations being launched by this episode's sponsor.