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Explore every episode of the podcast The Restaurant Growth Show

Dive into the complete episode list for The Restaurant Growth Show. Each episode is cataloged with detailed descriptions, making it easy to find and explore specific topics. Keep track of all episodes from your favorite podcast and never miss a moment of insightful content.

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TitlePub. DateDuration
Mastering the Art of Pizza: Joe Carlucci's Journey to World Champion23 Aug 202400:20:47

In this episode we sit down with Joe Carlucci, owner of Valentina's pizzeria in Madison, Alabama. Join us as Joe, a nine-time world pizza champion and two-time Guinness world record holder, shares his incredible journey in the pizza industry spanning over 35 years. Discover the secret ingredients to his award-winning pizzas, his approach to creating a strong team culture, and the innovative strategies that have made Valentina's one of the top pizzerias in the U.S. Joe also delves into the importance of being open-minded, investing in your employees, and how he successfully navigated the challenges of opening during the pandemic. Whether you're a restaurateur or a pizza lover, this episode offers valuable insights and inspiration.


00:30 Joe Carlucci's Journey in the Pizza Industry

00:54 World Pizza Championships and Guinness Records

02:20 Gordon Ramsay and Media Appearances

03:19 Building Valentina's Pizzeria: Lessons from Failure

05:38 The Art of Pizza Acrobatics

06:05 Award-Winning Pizzas: Ingredients and Techniques

07:54 Creating a Positive Work Culture

13:28 Managing Growth and Reinvestment

15:30 Delivery, Takeout, and Pandemic Challenges

16:59 Building a Destination Pizzeria


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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.

Check us out: https://dynpricing.ai


Unlocking Franchise Investment with Kenny Rose16 Aug 202400:29:09

Welcome to another episode of the Restaurant Growth Show Podcast! In this episode, we sit down with Kenny Rose, Founder and CEO of FranShares, a Chicago-based startup that allows individuals to invest in franchises with as little as $500. Kenny discusses the opportunities and challenges in the trillion-dollar franchising industry, shares his entrepreneurial journey, and provides valuable insights into evaluating franchise partnerships. We also delve into the importance of community engagement and the potential of fractional franchising investments. Tune in for an engaging conversation filled with expert advice for aspiring franchisees and entrepreneurs.


03:01 The Concept and Impact of FranShares

05:53 Evaluating Franchise Opportunities

11:30 Success Stories and Key Factors

13:38 Future Trends in Franchising

18:18 Common Mistakes and How to Avoid Them

20:36 Funding and Support for Franchisees


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Leave your suggestions for new topics in the comments! We read every single one. 🙂 

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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.


Check us out: https://dynpricing.ai

Reflecting on Collision Conference 202409 Jul 202400:26:57

In this special episode of the Restaurant Growth Show, we share our experiences from the recent Collision Conference 2024 in Toronto. Join us as we delve into the latest in artificial intelligence, new technologies, and important connections we made that can help restaurant owners grow their business. Hear firsthand insights from our team as we discuss AI-driven security, the future of AI in the restaurant industry, and innovative solutions from leading companies like Heartland POS, Seven Shifts, and MarginEdge. Tune in to learn more about how these advancements can shape the future of restaurants.


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Leave your suggestions for new topics in the comments! We read every single one. 🙂 

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Connect with us on social media

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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.


Check us out: https://dynpricing.ai

Maximize Restaurant Profits with Expert Financial Strategies featuring Tim Sernett02 Jul 202400:26:00

In this episode, we dive deep into restaurant financial management with Tim Sernett, CPA, and founder of Financial Optics. Tim shares his 30+ years of experience, focusing on enhancing operational efficiency and profitability for independently owned restaurants. The discussion covers essential financial strategies, the importance of detailed menu costing, mastering prime costs, the impact of technology, and the significant role of financial planning in navigating economic uncertainties. If you’re a restaurant operator looking to boost your profitability, this episode is a must-watch!


02:15 Focusing on Restaurant Financial Management

05:24 Granular Profitability Analysis

09:37 Mastering Prime Costs

11:30 Embracing Technology in Restaurants

15:12 Resilience and Adaptability During Economic Uncertainty

20:48 Future Financial Challenges and Opportunities


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Audio Podcast Links: 

Spotify:  https://open.spotify.com/show/0QSepx7a9NnMM8MTqDppWi

Apple Podcast: https://podcasts.apple.com/us/podcast/the-restaurant-growth-show-podcast/id1646107178

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RSS: https://anchor.fm/s/b1372830/podcast/rss

Leave your suggestions for new topics in the comments! We read every single one. 🙂 

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CONNECT WITH US ON SOCIAL MEDIA 

LinkedIn: https://www.linkedin.com/company/dynpricing-technologies/mycompany/

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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to diverse clientele.
Check us out: https://dynpricing.ai

Driving Sustainability in Restaurants with Jason E. Brooks15 Jun 202400:30:19

In this milestone 5th episode of the Restaurant Growth Show Podcast, our host welcomes back hospitality expert Jason E. Brooks to discuss essential strategies for driving sustainability in restaurants. With over 30 years of experience, Jason shares insights on reducing food waste, implementing energy-efficient practices, and leveraging data for better operations. Tune in for practical steps on improving sales forecasting, minimizing food waste, and adopting AI technologies—all aimed at creating more sustainable and profitable restaurant environments.


00:35 Celebrating Jason's Fifth Episode

01:16 Discussing Sustainability in Hospitality

02:52 Importance of Data in Sales Forecasting

13:23 Reducing Food Waste in Restaurants

18:55 Implementing Energy Efficient Practices

22:47 Training Staff on Sustainability

26:42 Leveraging AI for Sustainable Operations


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Audio Podcast Links

Spotify | Apple | Google | Amazon | RSS | Download

Leave your suggestions for new topics in the comments! We read every single one. 🙂 

▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ 

Connect with us on social media

LinkedIn | Facebook | Instagram | TikTok

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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out: https://dynpricing.ai

Empowering Chefs to Create Cooking Shows with Lenzy Ruffin14 Jun 202400:30:11

In this episode, we dive into the innovative world of cooking shows with Lenzy Ruffin, a U.S. Army veteran turned cooking show advisor. Lenzy shares his journey from an Army officer and IT professional to an entrepreneur helping chefs turn their culinary skills into vibrant lifestyle brands on YouTube. He offers invaluable insights on how to start a YouTube cooking channel, the essentials for filming, the importance of email marketing, and the steps to turn your show into a business. This episode is packed with practical advice for chefs looking to leverage their cooking talents to build an engaged audience and generate new revenue streams.


00:57 Lenzy's Journey: From IT Professional to Entrepreneur

03:49 The Birth of a Cooking Show

04:58 The Impact of the Pandemic on the Culinary World

06:52 The Power of Email Marketing for Chefs

10:44 Launching Your Own Cooking Show on YouTube

14:02 Batch Recording for Consistent Content

14:25 Establishing a System for Consistency

15:04 Building a Lifestyle Brand

16:49 Incorporating Your Business into Your Show

17:34 Promoting Your Business Through Your Show

21:18 Engaging Your Audience and Building Relationships

25:05 Essential Equipment for Filming Cooking Content

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Audio Podcast Links

Spotify | Apple | Google | Amazon | RSS | Download

Leave your suggestions for new topics in the comments! We read every single one. 🙂 

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Connect with us on social media

LinkedIn | Facebook | Instagram | TikTok

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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.


Check us out: https://dynpricing.ai

Transforming Your Restaurant with Cutting-Edge Technology28 May 202400:05:25

In this episode Jose discusses the crucial role of POS systems in the restaurant industry. He covers the advancement of POS technology, integration with CRM systems for personalized customer service, staff management tools, strategic tech stack integration, and the benefits of dynamic pricing. Jose emphasizes the importance of combining technology with leadership to enhance both employee and customer experiences. He also invites viewers to check out the podcast featuring Jamie Griffiths from Consult to Grow for additional insights.


00:10 The Evolution of POS Systems in Restaurants

01:05 Maximizing Customer Loyalty with CRM Systems

02:00 Empowering Your Team with Staff Management Tools

02:49 Strategizing with Tech: Integration for Competitive Edge

03:30 Leveraging Dynamic Pricing for Profit Maximization

04:30 Why Technology Matters for Your Restaurant's Growth

04:39 Join Our Journey: Insights and Expertise for Your Success


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Audio Podcast Links

Spotify | Apple | Google | Amazon | RSS | Download

Leave your suggestions for new topics in the comments! We read every single one. 🙂 

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Connect with us on social media

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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out: https://dynpricing.ai

Restaurant Growth Strategies with Jamie Griffin28 May 202400:26:46

In this episode, we sit down with Jamie Griffin, a renowned restaurant growth strategist and advisor. Jamie shares his journey from deep South Louisiana to becoming a key player in scaling Raising Cane's. He discusses the profound impact of advanced POS systems on operational efficiencies, the critical role of data and analytics in strategic decision-making, and the importance of CRM systems in enhancing customer loyalty. Jamie also delves into the challenges and benefits of dynamic pricing and the necessity of soft skill development for managerial staff. Tune in to gain valuable insights on growing and optimizing your restaurant business.


00:31 Jamie Griffin's Background and Journey in the Restaurant Industry

01:48 The Evolution of POS Systems in Restaurants

03:46 Leveraging Data and Analytics for Restaurant Growth

05:48 The Impact of CRM Systems on Customer Loyalty

07:32 Exploring Loyalty Programs in the Restaurant Industry

13:14 The Role of Employment Management Software in Staff Satisfaction

17:30 Technological Solutions for Overcoming Growth Hurdles

22:17 Dynamic Pricing in the Restaurant Industry

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Audio Podcast Links

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Leave your suggestions for new topics in the comments! We read every single one. 🙂 

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Connect with us on social media

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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out: https://dynpricing.a

Expert Menu Pricing Strategies21 May 202400:05:28

Jose addresses the hesitation many restaurant owners feel towards price adjustments due to fear of customer backlash and the complexities involved. He suggests a proactive approach, including regular reviews of costs, analyzing profit margins, benchmarking against competitors, transparent communication with customers, employing dynamic pricing, and testing new prices gradually. These strategies not only ensure a restaurant's profitability but also its quality of service and adaptability to changing market conditions.


00:30 Challenges and Fears of Price Adjustment

01:21 Strategic Planning for Price Updates

01:37 Key Indicators for Price Adjustment

02:18 Proactive Strategies for Profitability

02:43 Practical Advice for Updating Prices

03:35 Embracing Dynamic Pricing

04:54 Conclusion: Maintaining Healthy Margins

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Audio Podcast Links

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Leave your suggestions for new topics in the comments! We read every single one. 🙂 

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Connect with us on social media

LinkedIn | Facebook | Instagram | TikTok

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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out: https://dynpricing.ai

Redefining Labor Management in Hospitality with Jim Taylor19 May 202400:26:10

On this episode of the podcast, Jim Taylor, founder and CEO of Benchmark60, shares his innovative insights into restaurant productivity and staff management. Recognized by the International Hospitality Institute as a top global social media influencer in hospitality for 2024, Jim discusses his mission to transform the hospitality industry into a desirable career path. He delves into strategies for improving restaurant operations, including increasing guest counts, boosting profits, enhancing productivity, and improving workload for better staff retention. The conversation also covers trends and challenges in the industry, including the use of technology and the importance of mental health, and provides actionable advice for restaurants looking to manage labor costs effectively and improve overall business sustainability.


00:47 Jim Taylor's Journey: From Bartender to Industry Innovator

01:59 Insights from the Restaurant Canada Show: Trends and Mental Health

06:50 The Power of Productivity and Workload Management in Hospitality

14:42 Rethinking Labor Costs and the Importance of Employee Well-being

15:35 Revolutionizing Restaurant Metrics: The Power of Covers Per Labor Hour

16:55 Navigating Labor Costs with Precision: A New Management Approach

18:17 Harnessing Data for Restaurant Success: Real-World Applications

22:25 Beyond Data: Human-Centric Solutions for Business Improvement

23:31 Embracing Technology and Empathy in Restaurant Management


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Audio Podcast Links

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Leave your suggestions for new topics in the comments! We read every single one. 🙂 

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Connect with us on social media

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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.
Check us out: https://dynpricing.ai

Automating Restaurant Management with David Dittenber and BYOD14 May 202400:29:10

In this episode of the restaurant growth show podcast, we sit down with David Dittenber, an entrepreneur with over 25 years of experience in the restaurant industry, to discuss his journey from starting as a dishwasher to creating BYOD, an operational management platform that uses AI to provide real-time predictive data for restaurateurs. Dittenber shares his insights on integrating technology with traditional business models, the importance of aligning people, process, and technology for successful innovation, and how BYOD and its virtual assistant Mabel are transforming daily operations in restaurants. The conversation also covers the challenges and benefits of adopting new technologies in the restaurant industry, the role of predictive analytics in restaurant management, and effective marketing strategies for attracting and retaining customers. Additionally, Dittenber highlights the significance of cloud-based point of sale systems and offers advice on fostering innovation within teams.


00:12 Unveiling BYOD: Revolutionizing Restaurant Management

03:12 The Genesis of BYOD and Mabel: A Tech Solution for Restaurants

08:01 AI and Machine Learning: Enhancing Decision-Making in Restaurants

11:32 The Essential Tech Every Restaurant Needs: Cloud-Based POS

13:17 Balancing Tried and True Technologies with New Innovations

18:20 Harnessing Predictive Analytics in Restaurant Management

18:33 The Realities of Implementing AI and Data Analytics

23:08 Navigating Post-Pandemic Changes and Staff Turnover

25:12 Leveraging Technology for Customer Loyalty and Marketing

26:08 Innovative Use of Technology to Enhance Customer Experience


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Leave your suggestions for new topics in the comments! We read every single one. 🙂 

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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.

Check us out: https://dynpricing.ai

The Power of Trade Shows10 May 202400:04:55

In this episode Jose discusses the immense value of attending trade shows for restaurant owners. Jose shares personal anecdotes, including encounters with celebrities like Donald Trump and the vital insights gained from these events. Trade shows are highlighted as essential for staying competitive through innovation, adopting the latest technology, and networking. The upcoming episode will feature Jim Taylor, CEO of Benchmark 60, discussing innovative labor and retention strategies learned from the Restaurant Canada show. Jose emphasizes trade shows as a source for culinary ideas, technology updates, and strategic insights to help restaurateurs not only stay ahead but become leaders in their community.


00:10 Celebrity Encounters and the Value of Trade Shows

00:26 The Competitive Edge: Innovation and International Trade Shows

01:54 Why Attend Trade Shows? The Unbeatable Benefits

02:32 Introducing The Restaurant Growth Show

02:49 Next Week's Highlight: Labor and Retention Strategies with Jim Taylor

03:13 The Cost of Labor Turnover: Insights and Strategies

04:12 The Ultimate Guide to Leveraging Trade Shows


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Leave your suggestions for new topics in the comments! We read every single one. 🙂 

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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.

Check us out: https://dynpricing.ai

Consistency & Growth in the Restaurant Industry with Yianni Karapanagiotis16 Aug 202400:25:04

In this episode we welcome Yianni Karapanagiotis, the founder of Kara Restaurant Group and co-host of Restaurant Punk podcast. Yianni shares his insights on the importance of consistency in building credibility, the journey of expanding from one to 14 restaurant locations, and his strategies during the pandemic. Yianni also discusses his philosophy on growth, systems, and the significance of creativity in the restaurant business. Tune in to hear about the challenges and triumphs in Yianni's career and learn valuable lessons for aspiring restaurateurs.


01:10 Discussing Consistency and Credibility

03:25 Yianni's Journey: From Dishwasher to Restaurateur

05:24 Challenges and Expansion in the Restaurant Business

07:07 Building a Team and Business Philosophy

13:08 Impact of COVID-19 on the Restaurant Industry

16:58 Financial Wisdom and Future Plans

21:05 Creativity and the Restaurant Punk Philosophy

How Restaurants Can Embrace Technology with Matt Plapp03 May 202400:19:19

In this episode of the Restaurant Girls Show podcast, the show welcomes Matt Plapp, CEO of America's Best Restaurants, to discuss the importance of digital marketing in the restaurant industry. Matt shares insights on why many restaurants have yet to leverage current digital marketing tools and emphasizes the importance of enhancing marketing strategies through technology. He discusses the potential of automation and AI to streamline marketing efforts and improve customer engagement. Matt also stresses the value of collecting and utilizing customer data to personalize marketing efforts. The conversation includes practical advice for restaurant owners on adopting technology and marketing innovations to grow their businesses.


01:03 Matt Plapp on Embracing Digital Marketing in Restaurants

01:58 The Challenge of Adopting New Technologies

03:34 The Importance of Stepping Out of Day-to-Day Operations

04:51 Embracing Technology and Marketing for Growth

06:30 Success Story: Tacos Don Hector's Marketing Triumph

08:25 Strategic Partnerships and Long-Term Commitments

09:08 The Importance of Treating Vendors with Respect

09:47 The Power of Relationship Over Transactions in Business

09:56 A Case Study: The Impact of Marketing Automation on Sales

10:53 Embracing Sales Reps and the Value They Bring

11:34 The Game-Changing Potential of Marketing Automation for Restaurants

14:36 Harnessing Customer Data for Tailored Marketing

18:10 Connecting with Matt and Closing Thoughts

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Leave your suggestions for new topics in the comments! We read every single one. 🙂 

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Connect with us on social media

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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.

Check us out: https://dynpricing.ai

Restaurant Training and Leadership with Jason E. Brooks03 May 202400:24:28

In this episode of the Restaurant Growth Show podcast, celebrated speaker, coach, and author Jason E. Brooks shares insights on the importance of investing in training to improve profitability and team performance. Jason discusses strategies for developing a consistent and adaptable training program that aligns with business goals, the significance of annual training evaluations, and the role of technology in enhancing training efficiency. He emphasizes creating a never-stop-training culture, delegating responsibilities to foster leadership among team members, and the unique approach of preparing employees for transitions, even when leaving for other opportunities. Key takeaways include the imperative of aligning training with business objectives, utilizing technology like Chick-fil-A for consistent training outcomes, and maintaining a focus on long-term benefits of well-invested training programs.


00:02 Introducing Jason Ebrooks: Transforming Leadership in Restaurants

00:37 The Power of Consistency and Transparency in Business

01:29 Embracing the Walk-In Cooler Moments: A Chef's PSA

02:45 Investing in Training Without Harming the Bottom Line

07:23 The Never-Stop Training Culture: Building a Strong Team

10:34 Creative Resource Allocation and Continuous Training Impact

16:35 Adapting Training Programs for Flexibility and Growth

20:54 The Importance of Offboarding and Continuous Learning

23:04 Closing Remarks and Where to Connect with Jason Ebrooks

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Leave your suggestions for new topics in the comments! We read every single one. 🙂 

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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.

Check us out: https://dynpricing.ai


Las Vegas Bar and Restaurant Expo with Jason Brooks16 Apr 202400:20:17

This episode features a discussion with Jason Brooks, author and hospitality veteran, who recently attended the bar and restaurant expo in Las Vegas. He shares insights into the latest trends in the restaurant industry, including the importance of mindset in leadership and the different innovations showcased at the expo. Key topics include dynamic pricing, the significance of storytelling in branding, and the latest technologies like Draft Top Pro. Jason also discusses the shift towards mocktails and premium tequilas, emphasizing the industry's focus on profitability, people development, and technological advancement to adapt to changing consumer behaviors post-pandemic.



00:55 Diving into the Bar and Restaurant Expo in Las Vegas

01:04 Keynote Insights: Leading with the Right Mindset

01:33 Exploring the Expo: Trends, Tea, and Tech

02:43 The Entertainment Scene at the Expo

04:42 Profitability and Innovation: Themes of the Expo

06:56 Top Takeaways from the Expo: Profits, People, and Storytelling

08:54 Spotlight on New Technologies: From Menus to Draft Top Pro

12:24 Environmental Considerations and Innovations

15:27 Mocktails and Premium Tequila: Beverage Trends

17:41 Looking Forward to Future Expos and Industry Growth

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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.

Check us out: https://dynpricing.ai


The Kura Sushi USA Experience with Robert Kluger11 Apr 202400:19:18

This episode of The Restaurant Growth Show features Robert Kluger, Chief Development Officer at Kura Sushi USA, discussing the brand's rapid expansion, technology-driven dining experience, and customer engagement strategies. Kura Sushi USA, known for its robot servers and conveyor belt sushi, has grown significantly since its U.S. launch in 2009. Kluger shares insights into the company's history, the role of technology in enhancing the dining experience, and strategic collaborations with popular franchises. Additionally, the discussion covers Kura Sushi's approach to customer satisfaction, loyalty programs, and the impact of technology on both front-of-house and back-of-house operations. Kluger also touches on Kura Sushi's recent foray into third-party delivery services and hints at future expansion plans.


00:02 The Rise of Kura Sushi USA: Innovation and Expansion

02:02 Behind the Scenes: Technology and Customer Experience at Kura Sushi

05:42 Exploring Kura Sushi's Unique Collaborations and Loyalty Programs

08:06 The Future of Dining: Automation, Expansion, and Customer Engagement

12:45 Kura Sushi's Strategy for Growth and Customer Satisfaction

15:54 Expanding Horizons: Kura Sushi's Plans for Delivery and International Growth



To find a restaurant near you check out https://kurasushi.com/ and follow them on social at Kura Sushi USA


Instagram: @kurasushi_usa

Twitter: @kurasushi_usa

Facebook: @kurasushiusa

TikTok: @kurasushiusa

Unlocking Restaurant Success with Geofencing Technology03 Apr 202400:01:42

Jose introduces geofencing as a powerful technology for restaurants to engage customers with special offers the moment they enter a designated virtual area. Highlighting its effectiveness, Jose explains how geofencing surpasses traditional email marketing with a high open rate. Beyond marketing, geofencing is shown to optimize restaurant operations by alerting kitchens to prepare orders as customers approach, reducing waste and ensuring fresh, timely meals. Further, the strategy includes outsmarting competitors by targeting potential customers near rival locations with persuasive deals. Overall, geofencing offers a threefold benefit to restaurants: personalized marketing, operational efficiency, and competitive advantage.


00:00 Introduction to Geofencing for Restaurants

00:21 The Power of Timely Messages

00:29 Optimizing Operations with Geofencing

00:54 Outsmarting the Competition

01:13 The Triple Advantage of Geofencing

01:37 Closing Remarks


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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.

Check us out: https://dynpricing.ai

How to Use Dynamic Pricing with Shawn Walchef28 Mar 202400:20:17

In this episode, we welcome Shawn Walchef, entrepreneur and owner of Cali BBQ, who shares his insights on leveraging dynamic pricing to grow a restaurant business. Shawn discusses his journey with Cali BBQ, the use of dynamic pricing on platforms like Uber Eats and DoorDash, and the impact it has had. He explains the difference between dynamic and surge pricing, emphasizing the importance of incremental price changes based on supply and demand. Walchef also dives into the challenges and opportunities of communicating pricing strategies to customers, the benefits of avoiding high traffic periods, and how technology can enhance customer loyalty and restaurant operations. The discussion also covers the broader implications of technology in the restaurant industry, from ghost kitchens to digital hospitality, urging restaurateurs to embrace change and stay innovative.


00:13 Introducing Shawn Walchef: A Disruptor in the Restaurant Industry

01:27 Exploring Dynamic Pricing with Shawn Walchef

02:23 The Media's Take on Dynamic Pricing and Its Impact

06:07 Communicating Price Changes and Building Trust

13:34 Leveraging Technology for Better Customer Experience

14:54 Embracing Digital Transformation in the Restaurant Industry

18:00 Shawn's Invitation: Connect and Collaborate


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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.

Check us out: https://dynpricing.ai

IoT Technology to Improve Restaurant Operations27 Mar 202400:16:01

In this episode of The Restaurant Growth Show, the hosts discuss the pivotal role of Internet of Things (IoT) technology in transforming the restaurant industry with Sabina Campbell from restaurantsupply.com. They delve into the use of smart fridges, intelligent packaging, and IoT devices to reduce food waste, save money, and enhance operational efficiency. The conversation covers the various types of sensors, such as pH and ethylene, for monitoring food freshness through the entire supply chain, and how these technologies can predict spoilage and improve inventory management. Additionally, wearable tech for monitoring hygiene practices and intelligent packaging to extend food shelf life are explored. The discussion also touches on the challenges and benefits of integrating such technologies in restaurants, including cost implications of eco-friendly packaging and the potential of IoT to offer real-time insights, reduce waste, and elevate food safety. The episode concludes with insights into the future of restaurant technology and its impact on sustainability and operational efficiency.


00:35 Exploring IoT Technology in Restaurants

03:30 The Future of Food Safety and Sanitation

12:09 The Impact of Smart Technology on Food Supplies

14:38 Wrapping Up and Connecting with Sabina

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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.

Check us out: https://dynpricing.ai

How AI Improves Operations & Customer Experience27 Mar 202400:04:00

Jose discusses the impact of AI technologies on restaurant operations following the Wendy's debacle. He highlights four main areas where AI is beneficial: enhancing food safety and online reputation through predictive technology, optimizing capacity management for better customer service, automating marketing efforts to effectively engage customers, and streamlining tip distribution to ensure fairness and reduce stress among employees.


00:00 Navigating the Noise: The Wendy's AI Debacle and Beyond

00:24 Exploring AI's Role in Food Safety and Operations

01:01 Capacity Management: AI's Answer to Kitchen Efficiency

01:51 Revolutionizing Marketing with AI Automation

02:31 Automating Tip Distribution: A New Frontier for AI

03:15 Conclusion: The Future of AI in Restaurant Management

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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.

Check us out: https://dynpricing.ai


Revolutionizing Restaurant Loyalty Programs with Matt Smolin22 Mar 202400:22:29

In this episode the hosts welcome Matt Smolin, CEO and co-founder of hang.com, a cutting-edge omni-channel solution for brand loyalty. Matt shares his journey from finance to technology and how Hang is changing the loyalty game for restaurants by leveraging technology like AI, personalization, and gamification. He explains how traditional loyalty models are evolving beyond simple point systems, offering customers memorable experiences and personalized rewards. The conversation also covers how hang.com addresses the challenges restaurants face in understanding customer behavior across different platforms, especially with third-party delivery services. Matt touches on the potential of AI in creating more dynamic and customer-centric loyalty programs, and how hang.com empowers marketers to be more creative and impactful in their strategies. The episode concludes with insights into the future of loyalty programs and a quick plug for hang.com.


00:23 Meet Matt Smolin: From Finance to Tech Innovator

01:26 The Birth of Hang: Revolutionizing Loyalty Programs

03:10 Why Hang Shines in the Restaurant Industry

05:40 Personalization: The Future of Customer Loyalty

09:35 Gamification: Making Loyalty Fun and Engaging

14:36 The Power of AI in Crafting Personalized Experiences

18:29 Hang: A Loyalty Program for Every Restaurant

19:54 Redefining Loyalty: A Fresh Perspective

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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.

Check us out: https://dynpricing.ai

Wendy's Does Dynamic Pricing19 Mar 202400:03:33

In today's episode, the focus is on Wendy's introduction of digital menu boards and dynamic pricing, a move that was misleadingly compared to 'surge pricing' by mainstream media. This episode aims to clear up misconceptions, highlighting the differences between the two and emphasizing the benefits of such technology for restaurants. It discusses the potential of dynamic pricing to help manage costs, reduce food waste, and enhance customer service through better resource management and promotions. Jose argues that dynamic pricing not only serves to make operations more efficient but also to improve the dining experience by addressing the challenges of peak hours and food waste, ultimately making restaurants more competitive and sustainable.



00:01 The Misunderstanding of Dynamic Pricing in Restaurants

00:42 The Media Frenzy and Public Reaction

01:06 The Future of Restaurant Technology and Dynamic Pricing

01:51 Benefits for Restaurateurs: Beyond Profits

02:25 Improving Customer Experience and Managing Food Waste

03:11 Dynamic Pricing's Role in Staffing and Efficiency

03:27 Wrapping Up: A Dynamic Day Ahead


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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.

Check us out: https://dynpricing.ai

When NOT to Grow Your Restaurant Business - Insights from Kasey Anton14 Aug 202400:40:44

In this episode, we feature Kasey Anton, a former Boston restaurateur turned consultant and author of the upcoming book 'Profit First for Restaurants.' With over 20 years of experience, Kasey shares her expertise on the importance of solidifying your business model and financial structure before considering expansion. From addressing food costs and labor expenses to leveraging her innovative 'Profit First' system, Kasey offers invaluable advice to help restaurants achieve financial success while maintaining growth readiness. Don't miss this episode packed with actionable insights and real-life success stories!


05:18 Understanding Financial Health Before Expansion

06:32 Key Indicators for Restaurant Growth Readiness

10:03 Building a Solid Restaurant Business Model

13:48 Addressing Third-Party Delivery Costs

15:52 Optimizing Current Operations for Growth

20:21 Introducing the Profit First System

20:45 Understanding the Business Model

21:11 Managing Cash with Bank Accounts

22:35 Allocating Funds to Different Accounts

23:21 Gamifying the System

24:30 Immediate Financial Insights

28:08 Success Stories and Case Studies

30:43 The Importance of Detailed Cost Analysis


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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.


Check us out: https://dynpricing.ai

Lessons from Wendy's PR Nightmare with special guest Matt Plapp15 Mar 202400:25:23

This episode of the Restaurant Growth Show podcast features a deep dive into brand management and crisis communications in the wake of Wendy's PR mishap concerning surge pricing. Matt Platt, CEO of America's Best Restaurants, discusses the impact of media misconceptions, the importance of dynamic pricing for restaurants, and how to effectively manage a brand's image during potentially damaging situations. Through anecdotes and expert advice, Platt emphasizes the value of authenticity, strategic communication, and staying abreast of technology and market trends to mitigate backlash and maintain a strong brand identity.


00:00 Welcome & Introduction: Navigating Brand Management Challenges

00:43 Unpacking the Wendy's PR Fiasco: Insights and Analysis

01:47 The Power of Dynamic Pricing in Restaurants

04:00 Turning Bad Publicity into an Opportunity

09:12 Embracing Your Unique Identity and Brand Voice

11:27 Staying Ahead: The Importance of Adapting to Market Trends

18:52 Navigating the Perils of Going Viral for the Wrong Reasons


https://mattplapp.com/


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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.

Check us out: https://dynpricing.ai


Transforming Restaurant Managers into Leaders with Jason E. Brooks08 Mar 202400:33:49

In this episode of the Restaurant Growth Show podcast, we welcome Jason E. Brooks, a seasoned hospitality professional with over 20 years of experience, ranging from a sous chef to a corporate vice president of operations. Brooks discusses his new book, 'Every Leader Needs Followers', focusing on transforming restaurant managers into hospitality leaders. He shares insights from his promotional book tour, the vital role of adaptability, accountability, and culture in leadership, and the importance of not treating customers as problems. Additionally, Brooks touches on the use of artificial intelligence in training and the potential benefits of dynamic pricing strategies. The episode concludes with Brooks' philanthropic goal to donate $30,000 to Giving Kitchen and encourages listeners to contribute towards the cause by purchasing his book.



01:06 Guest's Journey into the Podcast World

02:44 Insights into the Restaurant Industry

05:23 The Importance of Communication in Leadership

09:35 Common Mistakes in Restaurant Management

20:17 The Role of Artificial Intelligence in Hospitality

24:22 The Story Behind 'Boo Boo Sugar'

28:14 Giving Back to the Industry: The Giving Kitchen Initiative

33:05 Conclusion and Final Thoughts

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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.

Check us out: https://dynpricing.ai


Dynamics of Restaurant Pricing: Interview with Corey Mintz01 Mar 202400:31:54

In this episode of the Restaurant Growth Show podcast, the hosts engage in a fascinating discussion with acclaimed food reporter and author, Corey Mintz. They delve into the intricacies of dynamic pricing in restaurants and how it can impact profitability. Corey shares his insights on the humiliation faced by fast-food chain Wendy's due to their mishandling of the dynamic-pricing announcement. The hosts and Corey also discuss the potential backlash restaurants may face from customers if dynamic pricing is not implemented transparently and with consideration for customer trust. The discussion extends to issues like tipping, AI technology in drive-thrus, and the importance of restaurants reassessing their pricing strategies routinely. Towards the end, Corey talks about his personal journey and experiences with food, including his challenge of eating everything on the Tim Hortons menu. 00:00 Introduction and Guest Presentation 00:34 Corey Mintz's Unique Food Experiences 02:54 Engaging Kids with Food 04:22 The Future of Dining Out 09:11 The Impact of Dynamic Pricing 09:27 The Wendy's Debacle 13:54 The Transparency of Dynamic Pricing 19:06 The Future of Dynamic Pricing Articles and resources

https://www.businessinsider.com/wendys-surge-dynamic-pricing-controversy-fast-food-cost-uber-airlines-2024-2

https://coreymintz.ca/

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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.


Check us out: https://dynpricing.a

Impact of Legislation on the Gig Economy: The Seattle Case and the Potential for British Columbia01 Mar 202400:05:12

This episode examines how recent changes in legislation altered the gig economy, particularly focusing on the impacts witnessed in Seattle and potential effects of British Columbia's Bill 48. The video discusses the unintended consequences of Seattle's law aimed at bettering gig workers' pay and working conditions. Although the law had noble intentions, it eventually led to higher costs for restaurants, increased prices for customers, reduced online orders and potential job losses. The downside revealing that beneficial intentions do not always manifest beneficial outcomes. Additionally, the episode implores all stakeholders, including governments, companies, gig workers, and third-party delivery platforms, to collaboratively participate in future legislation processes, ensuring a balance between workers' rights and business needs. Finally, the episode provides advice for restaurateurs on how to adapt to the changing gig economy landscape and stay updated on new laws and their impacts.


00:00 Introduction to the Gig Economy

00:16 The Impact of Seattle's New Law on Gig Workers

00:30 The Unintended Consequences of Good Intentions

01:47 The Importance of Stakeholder Involvement in Legislation

02:46 A Warning to British Columbia: Learn from Seattle's Mistakes

03:16 The Role of Third-Party Delivery Companies in the Gig Economy

04:03 The Responsibility of Government and Corporations

04:23 Advice for Restaurateurs Navigating the Gig Economy

04:50 The Future of the Gig Economy

05:03 Conclusion: The Future is What We Make It

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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.

Check us out: https://dynpricing.ai


The Reinvention of North American Restaurants25 Feb 202400:19:36

In this episode, hosts Gordon and Jose discuss issues plaguing the restaurant industry, including labor shortages and customer expectations. They analyze a New York Times article by food reporter Corey Mintz, who proposes solutions related to tipping policies and operational models. The hosts also discuss how technology, like artificial intelligence in dynamic pricing, can be leveraged to improve profitability. They take into account examples of businesses implementing non-tipping policies and the importance of adopting innovative strategies to deal with dwindling profit margins and labor shortages.


00:00 Introduction: The Problem with Your Favorite Restaurant

00:27 Meet the Hosts: Gordon and Jose

02:30 The Current State of the Restaurant Industry

02:41 Workforce Issues and Management Challenges

11:03 Proposed Solutions: Rethinking Tipping and Customer Expectations

15:18 Dynamic Pricing: A Technological Solution

18:56 Conclusion: Embracing Change for a Sustainable Future



Article referenced:

https://www.businessinsider.com/restaurants-america-eating-out-crisis-your-fault-labor-shortage-tipping-2024-2

Robotics Revolution21 Feb 202400:02:11

This episode discusses the rise of robotics in the restaurant industry, highlighting how McDonald's in Texas is now almost fully operated by robots. The host, Jose, notes the challenges driving this shift, such as rising wages and a tight labor market. The video also explores the implications of robotics for independent operators and smaller chains, suggesting that partnerships with tech firms could make automation affordable and scalable. Jose emphasizes the importance of innovation in the restaurant industry and encourages small establishments to consider automated solutions, like AI-driven customer service and robotic kitchen assistants. Although mainstream implementation of robots may still be a decade away, Jose advises restaurants to start planning for such eventualities.


00:41 The Motivation Behind the Robotic Shift

00:51 The Impact on Smaller Players

01:01 Examples of Automation in the Industry

01:12 The Future of Robotics in Restaurants

02:03 Conclusion: Embracing Innovation


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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.

Check us out: https://dynpricing.ai

Adapting to Modern Challenges in Restaurants with Sabina Campbell17 Feb 202400:16:32

This podcast dives into the ways restaurant operators can overcome current challenges, discover new revenue streams, and utilise technology. The hosts are joined by Sabina Campbell, the director of SEO and e-commerce for RestaurantSupply.com. They discuss the future of restaurant supply chains and how businesses can adapt to upcoming changes. They also talk about modernizing the kitchen, dealing with staff shortages, exploring innovative trends for new revenue sources, and how data analysis is changing decision-making process in the restaurant industry. The discussion covers latest technology trends such as IOT solutions in restaurants and more focus on customer experiences and how it's transforming the restaurant industry.



01:17 Exploring the World of SEO and E-commerce

02:33 The Importance of Backlinking in SEO

03:00 Challenges and Adaptations for Restaurants in 2024

03:55 The Role of Technology in Modernizing Restaurants

07:24 Uncovering New Revenue Sources

11:02 The Power of Data in Business Decisions

12:17 The Future of Restaurant Supply Chain

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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.

Check us out: https://dynpricing.ai


How Sustainability is Reshaping the Dining Experience16 Feb 202400:03:29

In this episode of 'The Jose Report', host Jose explores the increasing significance of sustainability in the restaurant industry. He discusses how consumer preference for eco-friendly practices is leading to a revolution in dining, starting from the farm and ending up on the plate. The episode also highlights the rise of the farm-to-table movement and plant-based dining options, driven by a combined purpose of reducing carbon footprints and enhancing local economies. Jose further emphasizes the industry’s innovative practices against food waste and its shift towards biodegradable packaging. The episode ends with a call to action, encouraging listeners to continue pioneering ecological initiatives to not just enhance a restaurant's appeal, but also to contribute to the health of the planet.



00:32 The Journey Towards Sustainable Dining

00:56 The Rise of Plant-Based Dining

01:20 The Fight Against Food Waste

01:52 The Shift to Biodegradable Packaging

02:17 The Importance of Transparency in Sustainable Dining

02:28 Restaurants as Platforms for Change

02:39 Conclusion: The Role of Restaurants in Shaping a Sustainable Future

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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.

Check us out: https://dynpricing.ai

Transforming Food Service Workers to Hospitality Leaders with Jason E. Brooks10 Feb 202400:25:46

In this episode of the Restaurant Growth Show podcast, we are pleased to introduce restaurant author Jason E Brooks. Jason takes us through his impressive journey in the hospitality industry, which inspired his new book 'Every Leader Needs Followers, 10 Keys to Transform Restaurant Managers to Hospitality Leaders'. He discusses various aspects from mastering Key Performance Indicators (KPIs), to effective one-on-one restaurant meetings, to the importance of purpose and the significance of data in running efficient restaurants. Jason also shares his sense of purpose in meetings and his vision of leaving people better than he found them. The conversation also touches upon the influence of technology in the restaurant industry. Listen in for an enlightening and informative dialogue that pushes boundaries and promotes continuous evolution in the restaurant industry.


00:02 Meet Jason E Brooks: Restaurant Author and Leader

01:09 Jason's Journey in the Restaurant Industry

02:36 The Making of 'Every Leader Needs Followers'

03:54 The Transformation from Employee to Manager

05:39 The Importance of Data in Restaurant Management

07:59 The Power of Data Sharing in Restaurants

16:02 Effective One-on-One Restaurant Meetings

19:00 The Significance of Purpose in Restaurant Leadership

20:34 The Path to Achieving Your Purpose

23:26 Jason's Mission and Book Launch

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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.

Check us out: https://dynpricing.ai

Navigating the Future of Food | The Jose Report08 Feb 202400:02:38

In this episode, we dive into the concept of dynamic pricing in the restaurant world. The digital revolution has brought about this innovative strategy of flexible pricing, changing the way menus are crafted. Not only does it manage demand and inventory efficiently, but it also contributes to sustainability by reducing waste. With the help of AI and machine learning, real-time price adjustments based on various factors are now possible. However, the impact on customer loyalty and the importance of balancing profits spark conversation as dynamic pricing becomes more prevalent. The show concludes that dynamic pricing is a reflection of the industry's digitalization, paving the way for optimized, sustainable dining experiences.


00:00 Introduction to Dynamic Pricing in Restaurants

00:13 The Digital Revolution and Dynamic Pricing

00:41 Understanding Dynamic Pricing

00:58 Benefits of Dynamic Pricing

01:52 Dynamic Pricing and Customer Loyalty

02:06 The Future of Dynamic Pricing

02:34 Conclusion: Navigating the Future of Food

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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.

Check us out: https://dynpricing.ai


The Power of Continuous Training with Jason E. Brooks08 Aug 202400:35:56

In this episode, our guest Jason E. Brooks, with over 30 years of experience in the hospitality industry, discusses key number seven from his book, Every Leader Needs Followers: 'Never. Stop. Training.' Jason dives into effective strategies for implementing ongoing training programs, balancing daily operations, and measuring training effectiveness. Discover why perpetual learning is crucial for restaurant success, how to embed training into daily operations, and the impact of continuous training on staff retention and performance.


00:19 Discussing Key Number Seven: Never Stop Training

05:08 The Importance of Continuous Training in the Restaurant Industry

09:10 Challenges and Solutions for Implementing Ongoing Training

16:19 Training's Role in Reducing Turnover and Increasing Retention

31:25 Common Training Mistakes and How to Avoid Them


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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.


Check us out: https://dynpricing.ai

Jimmy Kimmel Gets it all Wrong04 Feb 202400:19:05

In this episode Gordon and Jose critique the inaccurate representation of dynamic pricing in sketch perfomred by Jimmy Kimmel, emphasizing that real-world fluctuations are much more minimal. They also discuss the unfair vilification of restaurateurs in media and the importance of strategic pricing amid increasing inflation.


01:23 Discussing the Jimmy Kimmel Sketch

03:36 Analyzing the Sketch: Misconceptions about Dynamic Pricing

06:03 The Reality of Dynamic Pricing in Restaurants

08:11 Continuing the Sketch Analysis: Price Fluctuations

10:26 The Misrepresentation of Restaurant Pricing

14:06 Final Thoughts on the Sketch and Dynamic Pricing

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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.

Check us out: https://dynpricing.ai

Navigating Customer Demands in the Digital Restaurant Industry31 Jan 202400:02:56

In this episode of 'The Jose Report', Jose explores the monumental shift in customer behavior within the restaurant industry in the digital age. Amid rising expectations but decreased tolerance for error, he emphasizes the importance for restaurateurs to stay one step ahead, staying proactive on social media and feedback channels, and personalizing the customer experience. Jose underlines the importance of not only meeting, but exceeding these modern demands, making it a necessity in this industry's competitive landscape.


00:00 Introduction: The Power of Customer Feedback

00:38 The Shift in Power Dynamics

00:52 The New Customer Demands

01:13 Turning Challenges into Opportunities

01:29 The Power of Proactivity

01:57 Handling Negative Feedback

02:14 Staying Ahead in the Digital World

02:28 Conclusion: Adapting to the New Norm


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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.

Check us out: https://dynpricing.ai

8 Reasons Why Restaurants Need Automation in 202429 Jan 202400:20:25

In this episode of the Restaurant Growth Show, hosts Gordon and Jose Albis discuss the pivotal role of automation in restaurant operations for the year 2024. They highlight eight reasons why restaurants need to adopt technologies like mobile apps, self-service kiosks, and artificial intelligence to transform guest experiences and stay competitive in the industry. Key talking points include evolving guest expectations, optimizing revenue, labor shortages and costs, operational efficiencies, enhanced guest and employee experiences, data-driven insights, and maintaining a competitive edge. The episode also features insights into emerging technologies such as geofencing and real-time guest feedback systems.


01:27 The Importance of Automation in 2024

01:55 Evolving Guest Expectations and Optimizing Revenue

03:00 Exploring Automation Technologies in Restaurants

05:20 Labor Shortages and Costs

07:02 Operational Efficiencies

08:58 Enhanced Guest Experiences

11:05 Better Employee Experiences

14:26 Data Driven Insights

16:43 Competitive Advantage

19:50 The Future of Automation in Restaurants

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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.

Check us out: https://dynpricing.ai

Boost Your Restaurant Success through Employee Satisfaction24 Jan 202400:02:35

In this episode of the Jose Report, we break down a Glassdoor report which highlights the direct correlation between employee satisfaction and customer happiness, with a particular emphasis on the restaurant industry. We explore how a positive work environment and happy employees directly contribute to customer satisfaction, business growth, and repeated patronage. The discussion further delves into how restaurant owners and managers can improve their business strategy by investing in their staff's well-being and training, thereby making them brand ambassadors. Tune in for more insightful stories from the restaurant industry.


00:00 Introduction to the Correlation Between Employee and Customer Satisfaction

00:38 The Impact of Employee Satisfaction on Customer Experience

01:06 The Role of Workplace Culture in Customer Satisfaction

01:34 Strategies for Boosting Employee Satisfaction

01:49 The Business Benefits of High Employee Satisfaction

02:05 Conclusion: The Secret Ingredient to Success

Seattle's New Minimum Wage Law for Delivery Drivers: Implications and Adaptations21 Jan 202400:17:14

In this episode of 'The Restaurant Growth Show', hosts Gordon and Jose Albis discuss the ramifications of the new Seattle law mandating a minimum wage for delivery app drivers. They analyze its impact on restaurants, drivers, customers, and delivery service companies like Instacart, Uber Eats, and DoorDash. Jose shares his firsthand experience as a driver while Gordon emphasizes the need for Big Delivery to absorb more of the cost. The duo also speculates on how this law might set a precedent for other cities, urging restaurants to think proactively about potential industry changes.


00:00 Introduction: Seattle's New Minimum Wage Law for Delivery Drivers

00:37 Meet the Hosts: Insights from Industry Veterans

01:25 The Impact of Weather on Delivery Drivers

02:38 Understanding the New Legislation and Its Implications for Restaurants

03:13 Strategies for Restaurants to Absorb Increased Costs

03:36 The Role of Delivery Companies in Addressing the Challenges

06:24 The Driver's Perspective: A Personal Anecdote

12:19 The Need for Delivery Companies to Take More Responsibility

14:26 Looking Beyond Seattle: Potential Global Implications

16:35 Conclusion: Embracing Change and Innovation in the Restaurant Industry

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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.

Check us out: https://dynpricing.ai

All-in-One vs. Organic Tech Stack: The Restaurant Tech Debate 202419 Jan 202400:02:35

In this episode of The Restaurant Growth Show's Jose Report, Jose delves into the debate between all-in-one tech solutions and organically building your own tech stack in the restaurant industry. Exploring the benefits and drawbacks of both approaches, he discusses the evolution of all-in-one systems and the versatility of a personalized tech stack in 2024. The discussion also covers the emergence of a hybrid approach, with companies offering different solutions under the same roof. Finally, he prompts viewers to share their preferences and thoughts in the comments.


00:00 Introduction to the Tech Stack Debate

00:26 Exploring the All-in-One Tech Solution

00:49 The Pros and Cons of an All-in-One System

01:01 The Appeal of Building a Tech Stack Organically

01:17 The Challenges of a Self-Curated Tech Stack

01:26 Comparing All-in-One and Organic Tech Stacks

01:50 The Hybrid Tech Stack Solution

02:20 Conclusion: Balancing Innovation with Practicality

02:23 Engaging the Audience: Your Take on the Tech Stack Debate

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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.

Check us out: https://dynpricing.ai


5 Key Hospitality Trends Shaping the Landscape in 202413 Jan 202400:14:10

In this episode, we dive into the future of the hospitality industry and discuss the top 5 trends for 2024 that are set to transform how restaurants operate and how guests dine out. We take a deeper look at each trend, discussing what it means for restaurant operators and offering tangible strategies for success in the evolving environment. Key trends include marketing automation, robotics, staffing software, advanced inventory management, and innovative delivery methods. Tune in to learn more about these trends and how they could reshape the industry.


00:00 Introduction to the Future of Hospitality

00:44 Meet the Hosts

01:12 Sponsor Introduction: Dynpricing

01:29 New Year's Catch Up

02:09 #5 Marketing Automation

04:28 #4 Robotics

07:08 #3 Staffing Software

08:52 #2 Inventory Management

10:34 #1 Drive Thru, Take Out, and Pick Up Services

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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.

Check us out: https://dynpricing.ai

Top 6 Favorite Episodes Season 123 Dec 202300:31:33

Join us as hosts, Gordon Paterson and Jose Albis recap the top episodes from Season One of the 'Restaurant Growth Show' podcast in an end-of-year special. The hosts revisit some memorable and influential episodes that had the biggest impact on them and their audiences, discussing a wide range of topics from artificial intelligence in the restaurant industry to the dynamics of pricing and online marketing strategies. They take a stroll down memory lane and reflect on the insightful conversations with various guests who introduced their secret sauces for success. The episode also features the hosts' reaction to their Spotify Wrapped for 2023, sharing some impressive growth numbers for the podcast.



00:45 Meet the Hosts: Gordon and Jose

01:13 Sponsor Shoutout: Dynpricing

01:27 Catching Up with the Hosts

02:00 Countdown Begins: Top Six Favorite Episodes

03:06 Episode Highlight: The Real Cost of Tipping

06:51 Episode Highlight: Amazon's Antitrust Lawsuit

10:16 Episode Highlight: Top Technologies for Restaurant Growth

16:23 Episode Highlight: Reducing Costs and Food Waste

18:03 Reflections on Learning from a Previous Episode

18:14 Discussion on Microplastics and Composting

19:27 Review of Episode 32: Avoiding Content Fails for Restaurant Marketers

19:44 Insights from Matt Plapp's Marketing Strategies

20:38 The Importance of Community Involvement for Restaurants

21:26 The Difference Between Advertising and Branding

22:49 Recap of Episode 24: Restaurant Sponsorship Marketing

23:52 Exploring the Power of Data in Marketing

25:28 Spotify Wrapped: A Year-End Review of the Podcast

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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.

Check us out: https://dynpricing.ai



Reducing costs and food waste with special guest Savannah Seydel20 Dec 202300:21:53

Running a restaurant is a multifaceted operation that involves juggling many different aspects to achieve success. This episode of the Restaurant Growth Show Podcast focuses on a crucial aspect of any restaurant's success: reducing costs and minimizing food waste in an environmentally friendly way. Special guest Savannah Seydel, the Vice President of Sustainability and Impact at Better Earth, shares her insights about the circular economy, regenerative agricultural practices, and the legislative landscape for packaging. Savannah also shares practical tips for implementing composting practices and achieving sustainability goals without skyrocketing costs. The hosts end the episode by discussing the marketing benefits of implementing these practices.



00:36 Understanding the Circular Economy

02:16 Exploring Better Earth and Sustainable Packaging

03:23 Regenerative Agriculture and the Restaurant Industry

06:38 Navigating Greenwashing and Authentic Certifications

08:59 Implementing Composting Practices in Restaurants

11:37 Legislative Changes and Cost Implications for Sustainable Practices

20:32 Conclusion and Contact Information


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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.

Check us out: https://dynpricing.ai

Avoiding Content Fails for Restaurant Marketers with special guest, Matt Plapp16 Dec 202300:34:01

In this episode, Matt Plapp, navigates us through the intricacies of restaurant marketing and explains why social media platforms are a more potent medium for brand visibility than most restaurant owners realize. Plapp emphasizes the importance of using social media platforms not just to sell but to engage, create community, and build a long-term brand, putting a special focus on not only capturing customer data but using it effectively. He also touches on the possibilities and pitfalls of third-party delivery platforms. Join us as we delve into the world of restaurant marketing, technology, and customer acquisition with Matt Plapp.


Key moments

00:28 Discussing the role of social media in restaurant marketing

03:35 Why restaurants should talk more than just about their food

08:28 Building Customer loyalty

07:20 The balance between marketing and advertising in Restaurants

11:41 Role of technology in marketing

18:02 Using technology for customer acquisition

21:58 Conclusion: Building a Strong Brand


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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.

Check us out: https://dynpricing.ai

Navigating Restaurant Tech with Marketing Expert Mike McGloin29 Jul 202400:30:18

In this episode of the Restaurant Growth Show podcast, we are joined by Mike McGloin, a growth strategist and founder of the Food for Thought Network, and owner of Fuse, a marketing agency specializing in food and beverage. Mike shares his journey from Yorkshire to leading innovative marketing projects in the U.S., and delves into the complexities of AI in marketing. We explore the challenges faced by restaurant tech companies in differentiating themselves in a crowded market and discuss key strategies, such as building trust and empathizing with restaurateurs. Learn how genuine human interaction and effective use of AI can make a significant impact. Tune in for an in-depth conversation packed with valuable insights and practical advice.


00:46 Mike McGloin's Journey in Food and Beverage

02:14 Marketing Technology Challenges

02:57 Standing Out in a Crowded Market

06:07 Building Trust with Digital Communication

08:07 Evaluating and Choosing the Right Technology

21:21 The Importance of Human Interaction

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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.

Check us out: https://dynpricing.ai

Understanding Your Guest Data04 Dec 202300:20:11

In this episode, we dive into the importance of understanding your guest data and how it can drive the growth and success of your restaurant business. We discuss three critical areas: data collection, data integration, and data quality. Join us as we share insights and strategies to make the most out of your guest data.


Key moments

01:36 Understanding Your Guest Data

03:29 Data Collection and Analysis

10:02 Data Integration and Automation

15:14 Maintaining Data Quality


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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.

Check us out: https://dynpricing.ai


#restauranttechnology #dynamicpricingforrestaurants #dynamicpricing #dynpricing

8-Step Guide to Mastering Data for QSR's24 Nov 202300:10:30

Maximize your Restaurant's Growth through Effective Data Utilization: A Step-by-Step Guide


Unleash your restaurant's potential through strategic data utilization. This guide will help you understand, manage, and use your customer data to grow your business. Learn how to collect accurate data, segment your audience, personalize marketing efforts, optimize your menu and pricing, enhance customer experience, train your staff, measure your success, and stay compliant and secure. Let's untangle the complexities of data and transform it into a strategic asset that drives increased sales, customer retention, and an overall enhanced dining experience. Stay tuned for a stress-free dive into the ocean of data for a thriving restaurant.



01:36 Understanding Your Data

03:24 Segmenting Your Audience

05:02 Personalizing Marketing Strategies

06:31 Optimizing Your Menu and Pricing

07:24 Enhancing Customer Experience

08:08 Training Your Staff

08:39 Measuring and Adjusting

09:09 Staying Compliant and Secure

09:38 Conclusion: Embrace the Change

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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.

Check us out: https://dynpricing.ai
#restauranttechnology #dynamicpricingforrestaurants #dynamicpricing #dynpricing

Unlocking Profitability: A Discussion with Vinny Puleio17 Nov 202300:25:20

In this episode, special guest Vinny Puleio joins us. A seasoned expert in the hospitality sector with 20 years of success as a restaurateur, startup investor, and consultant, Vinny shares his insights on how dynamic pricing could be best integrated, the concept of adapting new pricing strategies given the rising interest rates, and how such pricing strategies may influence customer satisfaction. He also discusses the importance of data in conducting operations, testing, and making informed decisions to grow in the industry.


01:15 Discussion on Dynamic Pricing in the Restaurant Industry

03:17 Exploring the Impact of Dynamic Pricing on Different Restaurant Formats

04:33 Debating the Need for 'Dynamic' in Dynamic Pricing

07:47 The Role of Transparency and Customer Satisfaction in Dynamic Pricing

09:33 The Future of Dynamic Pricing: Challenges and Opportunities

23:23 Concluding Remarks and Guest Contact Information


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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.

Check us out: https://dynpricing.ai


#restauranttechnology #dynamicpricingforrestaurants #dynamicpricing #dynpricing

Jay Ashton talks about the inevitability of dynamic pricing for restaurants16 Nov 202300:24:39

In this episode, industry expert and Canada's top food service influencer, Jay Ashton, breaks down the complexities and opportunities of dynamic pricing in the food service industry. 

Ashton emphasizes communication, transparency, wise adoption of technology and embracing changes to improve customer experience while ensuring profitability. He encourages restaurateurs to be authentic, innovative and purpose-driven in implementing pricing strategies that could prove key to their success. 

Tune in to gain valuable insights into catering to evolving consumer behaviors, leveraging AI and historical patterns, and the importance of profit margins. Ashton’s perspective paves the way for meaningful discussions around the future of restaurant pricing.

01:43 Discussion on Dynamic Pricing in Hospitality

01:59 Insights on Dynamic Pricing Adoption

03:50 Historical Perspective on Pricing and Menus

05:17 Menu Optimization and Pricing Strategies

11:48 Challenges of Print Menus and Pricing

14:49 Balancing Dynamic Pricing with Customer Experience

20:32 Communicating Dynamic Pricing to Customers

22:57 Jay Ashton Contact Information and Closing Remarks

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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to diverse clientele.

Check us out: https://dynpricing.ai

#restauranttechnology #dynamicpricingforrestaurants #dynamicpricing #dynpricing

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