Explore every episode of the podcast The Remarkable CEO for Chiropractors
| Title | Pub. Date | Duration | |
|---|---|---|---|
| 269 - What Has the Biggest Impact on PROFIT? | 03 Sep 2024 | 00:42:46 | |
In this episode, you'll discover:
Episode Highlights 02:20 - The significance of small actions, such as one encouraging word or going the extra mile, and how they can make a big difference. 04:58 - The concept of the "1% rule" and its relevance to making a bigger impact and income in their coaching business. 06:26 - The significance of profit margin and distributable cash in measuring the health of a business. 07:25 - The 1% Rule: Increasing Price, Decreasing Costs, and Increasing Volume 15:02 - A real-life example to illustrate how increasing price by 1% can significantly impact profit margin. 19:46 - The importance of having the right mindset and tools, such as the "Remarkable Money Metrics" PDF, to guide business decisions. 21:21 - Understanding business metrics and accounting to manage a business effectively. 22:28 - Testing market responses to price changes and recognizing the potential impact on other metrics like referrals and retention. 22:43 - The need for chiropractors to balance different metrics and recognize the competing numbers in their business. 27:45 - Join REM Coach, Dr, Chris as he sits down with Success Partner, Justin Maxwell from Big Life Financial. Justin shares his inspiring journey from grappling with financial ceilings to mastering wealth management, and how he now dedicates his expertise to helping chiropractic office owners achieve financial clarity and growth. Dive deep into Big Life Financial’s unique family office approach, tailored specifically for high-impact businesses, and unveil the systems, strategies, and professional support that can drive significant returns on investment. If you're a chiropractic CEO looking to maximize your business’s financial potential, this interview will provide invaluable insights on elevating your financial strategy and making a lasting impact.
Resources Mentioned Download your copy of the REM Money Metrics here: https://theremarkablepractice.com/podcast-ep269-rem-money Register now for the Remarkable Attraction Immersion here: https://theremarkablepractice.com/attraction-immersion/ To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo For more information about Big Life Financial please visit: https://www.biglifefinancial.com/ Subscribe to our newest podcast "Build Your Remarkable Practice" here: https://podcasts.apple.com/us/podcast/build-your-remarkable-practice-for-chiropractors/id1734107477 Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||
| 268 - The Legal Side of the Remarkable Exit Process with Attorney John Colucci | 27 Aug 2024 | 00:52:05 | |
Get some free legal insight (NOT advice*) from Dr. Stephen’s very own business attorney, John Colucci. Dr. Stephen and John walk through the 5 Stages of the Remarkable Exit Process with an eye on the legal elements of each. Building your Chiropractic Practice with an eye on an eventual sale is very smart… A business “built to sell” will be more productive, more profitable, more fulfilling - and more fun to operate. Get John’s insights around the following stages:
Episode Highlights 01:09 - An outline of the five phases of the remarkable exit process: vision, readiness, go-to-market strategy, transaction, and transition. 04:10 - Advice on the vision and readiness phases, emphasizing the importance of starting with the end in mind. 06:03 - The importance of documenting all processes and procedures from the beginning to make the practice more attractive to buyers. 09:32 - The go-to-market and readiness phases, focusing on making the business more attractive to buyers. 10:30 - The importance of accurate financial reporting and having a financial team in place. 17:45 - Legal Considerations for the transition phase. 20:27 - Having key team members in place and ensuring their contracts are secure. 21:45 - The typical process of a transaction, starting with a letter of intent or memorandum of understanding. 23:07 - The timeline for due diligence, document drafting, and negotiation, leading to the closing. 29:57 - The differences between an asset sale and a stock sale, including tax implications. 33:23 - The pros and cons of seller financing and the importance of securing the promissory note. 36:23 - The importance of having a post-sale plan to maintain personal identity. 41:23 - State tax planning strategies, such as gifting interests to an irrevocable trust to avoid estate taxes. 45:59 - Being open-minded about the value of their business and listening to prospective buyers and brokers. 48:39 - Final advice on the importance of being prepared and having a clear plan for the transition.
Resources Mentioned Register now for the Remarkable Attraction Immersion here: https://theremarkablepractice.com/attraction-immersion/ To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo Subscribe to our newest podcast "Build Your Remarkable Practice" here: https://podcasts.apple.com/us/podcast/build-your-remarkable-practice-for-chiropractors/id1734107477 Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||
| 259 - Don’t Get Distracted by Shiny Objects | 25 Jun 2024 | 00:43:51 | |
In this episode, you'll discover:
Episode Highlights 04:54 - The importance of vitalistic chiropractic colleges and the launch of a new club on Sherman College Campus. 07:13 - The importance of promoting chiropractic values and the significance of aligning actions with the mission and vision of chiropractic. 10:57 - The significance of focus and commitment in achieving success and producing meaningful results. 13:23 - Finding that fulfillment on purpose and with success being able to invest in other businesses as an equity partner and advisor. 15:41 - Drawing parallels from baseball, the key to success is like keeping you eye on the ball; being focused and productive. 18:03 - Focus is a binary concept. Either you are focused or distracted, and there's no in-between. 21:47 - How the lack of focus can lead to mediocrity, unfulfillment, and unfulfilled potential. Build a successful practice, then focus on other endeavors. 22:32 - Dr. Pete sits down with Success Partner, Dr. Clint Steele,to dive deep into the transformative world of Brain Based Health Solutions. Dr. Steele shares his inspiring journey from struggling practice to incredible success by shifting his focus towards the brain and nervous system. He discusses how this paradigm shift not only revitalized his practice but also enabled him to help other chiropractors make a bigger impact in their communities. From measuring brain function to improving patient outcomes and increasing practice referrals, Dr. Steele offers practical insights and powerful strategies.
Resources Mentioned To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo Build your dream team with Chiro Match Makers. Learn more at https://chiromatchmakers.com/ For more information about Brain Based Health Solutions please visit: brainbasedhs.com Subscribe to our newest podcast "Build Your Remarkable Practice" here: https://podcasts.apple.com/us/podcast/build-your-remarkable-practice-for-chiropractors/id1734107477 Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||
| 169 - Do You Know How Many Patients Are Dropping Out of Care? | 04 Oct 2022 | 00:43:39 | |
In this episode, you'll learn about: - Learn WHAT “Churn Rate” is and HOW to calculate it - What is the REMARKABLE STANDARD for CHURN RATE? - Define the terms and conditions for each stage in your patient’s journey - Discover the 5 Criteria for making Patients INACTIVE - The MRR (Monthly Recurring Revenue Model) is the most profitable business model - If you want to grow your business, you have to know your business Episode Highlights 05:11 - If you want to grow your practice, you have got to know your numbers, and your Churn Rate is crucial to know. 08:28 - The Churn Rate, or your turnover rate, is the number of patients that go inactive in a given time period, divided by the number of active patients that you have in that time period. 10:11 - A breakdown of the equation and the clear definition of inactive patients. 13:24 - When you have clarity in your KPIs, then your team can have ownership and accountability in its measurement. 16:29 - Uncover what makes up the definition of an active patient. 19:31 - Once you have your equation clear, you need to be monitoring your Churn Rate monthly, quarterly, and annually. 22:37 - An example of the churn rate in action and why it is much better than looking at hard numbers. 25:11- Dr. Pete sits down with Success Partner, Dr. Matthew DiDuro of SoftWave Tissue Regeneration Technologies. SoftWave TRT uses patented technology to reach an injured area at the cellular level to successfully turn on the body's natural healing process. Listen as they discuss how SoftWave works in the healthcare of your patients at a cellular level, its use in the field of both chiropractic and sports medicine, and how it can be a profitable ancillary service in your practice.
To learn more about the REM CEO Program, please visit: www.theremarkablepractice.com/rem-ceo For more information about SoftWave please visit: https://softwavetrt.com/ Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||
| 168 - How to KEEP Your A Player Employees | 27 Sep 2022 | 00:32:00 | |
In this episode, you'll learn about: - Attracting and Keeping A-Player CA’s and Employees - Creating a runway for a better future for every employee - Creating a career path so A-Players stay inside your organization - The elements of a well-defined Success Pathway Episode Highlights 02:12 - The last 12 months have been arguably the most challenging hiring environment especially to fine ‘A’ players 04:59 - Changing your perspective, your mindset, will change who you attract and who you hire. 07:54 - You will find your ‘A’ players because you've given them a career path. You've given them an ascension plan, and they eventually will become the cornerstones of your practice. 09:45 - Durability is not possible without a training culture at the foundation of your company. 13:23 - As your team member take on more responsibilities, they are adding more value, and therefore you can capture more value. 16:17 - A look at the infographic - Ascension Plan and a sample of a runway of ascension 27:11 - Everybody’s ascension process may be different, the goal is to find the right role for the right person.
Resources Mentioned To learn more about the REM CEO Program, please visit: www.theremarkablepractice.com/rem-ceo Download the Ascension Plan: COCA to COO here: https://theremarkablepractice.com/podcast-ep168-ascension Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||
| 167 - How to Track Leads for Real Growth | 20 Sep 2022 | 00:23:18 | |
Never ask the question “Whatever happened to so-and-so” again… - You must track and measure every step of the Client Journey - Each step creates a specific Key Performance Indicator (KPI) with Goals - Identify the specific measurable Action Step that defines a category - The Definitions of Prospect, Lead, New Patient, and NP Conversion 04:41 - Conveying clarity to our team allows you to recruit and mobilize them into the mission 07:57 - Understanding that there is a flow to each person’s journey will help you reach from prospect to conversion. 11:56 - You must make this journey a remarkable one and know that your attention is solely on the person when working with them. 14:05 - Discover the Remarkable Hourglass Business Model 17:22 - Each step that the patient is on, going from prospect to conversion, is a measurable KPI that you need to be aware of and track.
Resources Mentioned Download the Remarkable Hourglass Business Model Infographic here: https://theremarkablepractice.com/podcast-ep167-hourglass To learn more about the REM CEO Program, please visit: www.theremarkablepractice.com/rem-ceo Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||
| 166 - The Money is in the List | 13 Sep 2022 | 00:52:45 | |
Reactivation is not hard…It's organized. - You’re in the business of saving lives, are you marketing like it? - Reactivation is a Pillar Internal Marketing Campaign - There are 2 forms of Reactivation Campaigns: Birthdays and Seasonal - “95% of the people who leave you, love you.” CJ Mertz - You should make it hard to leave you…and easy to come back - Email List Segmentation is the key to effective communication and marketing - Your ability to communicate with the specific populations will determine the value of the list. - The more detailed your segmentation, the more effective your communication, the more valuable your list. Episode Highlights 02:30 - January and September are the top two months of the year to reactivate previously active patients. 04:54 - There's a consciousness and awareness that you need to have to the populations of people; your active clients, your previously active clients, and those that have not become part of your practice yet. 07:42 - Understand the criteria to segment your database into these categories. 13:07 - Recruit your team into reactivation with a thought-out plan. 15:22 - Don’t internalize people leaving services as your failure. It just means they have other priorities at that moment. 22:04 - Uncover the two different types of reactivation campaigns and how to effectively use them. 27:57 -The more complex your list is, the more targeted it is, and the more specific it is, the more productive it will be. 32:42 - TRP Success Partner, Dr. Roger Sahoury of SprintSet joins Dr. Pete in this episode to talk about how you can assist your clients with another aspect of their lifestyle component - weight loss and management. Join the conversation as they uncover Dr. Roger’s inspiration in starting this company, and how they can help your rate of attraction and retention through their education and marketing strategies that are done for you.
Resources Mentioned To learn more about the REM CEO Program, please visit: www.theremarkablepractice.com/rem-ceo For more information about Sprint Set please visit: www.sprintset.com Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||
| 165 - 12 Rules for Life (Part 2) | 06 Sep 2022 | 00:30:48 | |
Listen into Part 2 of a conversation with our Remarkable CEOs Dr. Pete Camiolo and Dr. Stephen Franson talk about sending Sam Franson off to freshman year in college with some words of wisdom…they may just help you become a better leader at home and in your business. 7. More money, more options 8. If you want to make millions of dollars, help millions of people 9. It’s wicked hard - but it’s worth it 10. Put it on the calendar 11. You can always choose your attitude 12. God is in charge - and he is good. Do you know someone who needs to hear this? Please share! Thank you!
03:04 - Have aspirations and big dreams and but don’t allow yourself to be led into materialism and entitlement. 07:06 - Shift your focus from just making money to adding value by solving problems for people. 11:17 - The struggle is intrinsic to being able to enjoy and take advantage of whatever is on the other side of that wall. 14:20 - Once you start valuing your time, and you recognize it's just such a limited resource, you become very careful about how you spend it. 16:59 - Although you may not be able to change the situation, you can change your experience of it and your performance inside of it. 21:01 - Don’t miss Dr. Stephen’s interview with TRP Success Partner, Justin Maxwell from Big Life Financial. Uncover how BLF helps business owners, as they experience growth, to maintain as much of their financial gains as possible through tax strategies, insurance, and a holistic approach to what the individual doctor values.
Resources Mentioned To learn more about the REM CEO Program, please visit: www.theremarkablepractice.com/rem-ceo For more information about Big Life Financial please visit: www.biglifefinancial.com/ Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||
| 164 - 12 Rules for Life (Part 1) | 28 Aug 2022 | 00:52:31 | |
Get a glimpse of how a Remarkable CEO father speaks to his college-bound son…These 12 rules for life may help you become a better leader at home and in your business. Enjoy this two-part series… Here are the first 6 rules:
Do you know someone who needs to hear this? Please share! Thank you! 02:59 - The inspiration for the creation of these rules for life. 06:34 - These lessons can be applied in life as well as in business so listen as a leader as well. 10:15 - If you want to build a great team, you've got to be the person that would attract that great team. 14:27 - Develop the habit of staying present in the moment. 16:38 - Have situational awareness and look for the wrongs that need to be righted. 20:10 - Don’t focus on perfectionism, but rather your intention to do the best work you can do, regardless of the task. 22:27 - There are always some consequences that need to be paid for worthwhile work or initiatives. 27:43 - Choose the challenges you want to be facing because there is always a trade-off. No matter what thing you choose, it's going to come with its own set of problems. 31:48 - Stay tuned for Dr. Pete’s interview with Success Partner, Dr. Nick Silveri of LVRG Media. Learn more about how LVRG Media helps chiropractors get their message out into their community, expand the four walls of their practice outside of the office and into the community, and generate qualified new leads utilizing done-for-you content marketing. With a background in and a sole focus on chiropractors, they have a proven track record in the chiropractic field.
Resources Mentioned To learn more about the REM CEO Program, please visit: www.theremarkablepractice.com/rem-ceo For more information about Leverage Media please visit: www.lvrgmedia.com Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||
| 163 - How Much Should I Pay My Team Members? | 23 Aug 2022 | 00:44:28 | |
In this episode, you'll learn about:
Episode Highlights 05:36 - The cost of hiring the wrong person and the cost of losing the right person. 08:39 - Dr. Pete shares his story about wages from the time he graduated to opening his own practice. 13:01 - A look at wage allocation and how it can impact your practice, both in retaining and losing employees. 16:06 - Understand that the location of the practice influences the wages you are paying. 18:22 - A look at the Ford Company model of paying and how it should influence you when determining wages for your team. 22:39 - Recognize that there are many ways you can show our team that they are appreciated and valued, but what you pay them is the most concrete way. 26:37 - Dr. Pete interviews TRP Success Partner, Dr. Brian Capra from Genesis Chiropractic Software systems. Learn how Genesis leverages artificial intelligence to optimize the revenue of your practice and patient retention. Utilizing technology and systems can help you buy back your time and energy and help you focus on the areas that really matter to you
Resources Mentioned To learn more about the REM CEO Program, please visit: www.theremarkablepractice.com/rem-ceo For more information about Genesis please visit: https://genesischiropracticsoftware.com Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||
| 162 - Building Your Chiropractic Empire | 16 Aug 2022 | 00:38:30 | |
In this episode, you'll learn about:
Episode Highlights 04:00 - Recessions are common and fortunes can be made in such a downturn 07:18 - As a CEO you need to gain a perspective of what is happening and the opportunities that are showing up. 09:10 - A look at the acquisition model and how it applies during the current economic climate 13:41 - Acquisitions can be an alternative way to support doctors that may still want to practice but no longer want to run a business. 16:20 - A look at the three primary types of chiropractors and their role that will help them be more successful with you and vice versa. 20:49 - Don't miss Dr. Pete's interview with TRP Success Partner, Dr. Tabor Smith of Spinal Hygiene. Listen as they discuss how they help chiropractors grow their wellness practice by helping them implement patient education, strategies, and products that make it absolutely clear to the patient what lifetime Spinal Care really is in terms of their overall health and wellness.
Resources Mentioned To learn more about the REM CEO Program, please visit: www.theremarkablepractice.com/rem-ceo For more information about Spinal Hygiene, please visit: www.spinalhygieneproducts.com/ Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||
| 161 - The 4 Counter-Intuitive Opportunities Ahead | 09 Aug 2022 | 00:48:10 | |
In this episode, you will discover the great opportunities you have in this tumultuous season. - Uncertainty creates Opportunity - Capitalize on the opportunity with these 4 specific strategies. - Are you positioned well with your branding? - Are ready to take advantage of the “quiet” and ramp up your marketing - Are you ready to snatch up ‘A’ Players and Build your Dream Team? - Don’t make the mistake of “racing to the bottom”...Increase your prices!
Episode Highlights 04:46 - How you communicate with the community influences how and when they access you. 07:19 -When you sharpen your brand, make sure you're sharpening your team's communication. 12:34 - Now is the time to lean in and start marketing while others are pulling back out of fear, doubt, and panic. 17:03 - As bigger companies start to lay people off, it is your time to dive into the talent pool and build your dream team. 21:52 - Do not “race to the bottom” by reducing your prices in order to maintain some level of market share. The road to recovery is hard. 25:57 - Dr. Stephen Kirby joins Dr. Pete to discuss ChiroLaunch, which is “a strategic system designed to create a highly motivated and well-trained team of staff that will generate a higher level of success within your practice”. Listen as they discuss some of the strategies that they implement including marketing, building the best customer service possible, and understanding your ROI in all of this.
Resources Mentioned To learn more about the REM CEO Program, please visit: www.theremarkablepractice.com/rem-ceo Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||
| 160 - Recession Proofing Your Practice | 02 Aug 2022 | 00:43:53 | |
In this episode you'll learn about: - 3 Key Preparations: Prepare Yourself; Prepare Your Team; Prepare Your Practice - Your Prospective, Attitude, and Approach Will Matter - Fortunes are made in the downturns: Carpe Diem! - Turbulent times ahead - Choosing your attitude will determine your experience - Attitude choice - From Fear and Lack to Opportunity and Abundance Episode Highlights 03:40 - Unpacking the question “How Big is Your Vision?” 08:32 - Start with yourself and prepare to stay calm in the eye of the storm 12:08 - Take a look at your Triple Threat Position - Why are you being? What are you seeing? Who are you serving? 14:43 - Ensure you are clearly communicating with your team on what is happening within the practice. You don’t want to create a scarcity mindset within your team. 17:38 - Planning means you actually sit down and find opportunities, troubleshoot threats and plan around all these things that require time, energy, and focus. 21:37 - Preparing your practice includes your patients and your community. 28:03 - Dr. Elizabeth Welch from PostureFit joins Dr. Pete in this week’s Success Partner interview. Learn about the genesis of PostureFit and the impact that her product has had on patients' chiropractic care. It can help turn a patient from a consumer to an active participant and thus increase your retention and scalability.
Resources Mentioned For more information about PostureFit please visit: https://www.getposturefit.com/ Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||
| 258 - How to Attract More Ideal Patients | 18 Jun 2024 | 00:31:43 | |
In this episode, you'll discover:
Episode Highlights 00:48 - The importance of finding your gratitude in your practice and your life. 04:20 - Tailoring messages for specific audiences for connection and trust. 06:00 - Utilizing “you”messages to make your communication feel personal and relevant. 08:22 - Learning to speak directly to your ideal customer, whether in person or virtually, to elicit empathy and create connection. 12:44 - The difference between avatars and muses when it comes to your communication. 15:25 - Speaking directly to the patient or their representative when creating a message or offering. 17:46 - Dr. Lona is joined by Success Partner, Dr. Kendall Price, the mind behind Elevate Marketing Solutions. Dr. Price discusses the core mission of Elevate Marketing in helping chiropractors scale up their patient influx with customized digital marketing strategies and follow-up systems. He emphasizes the importance of personalized market analysis and creating nurturing sequences to re-engage prospects. Plus, discover how Elevate's coordinators can boost your practice's appointments. Tune in to gain insights on optimizing your marketing efforts and making a larger impact in the chiropractic community with these innovative approaches.
Resources Mentioned To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo Build your dream team with Chiro Match Makers. Learn more at https://chiromatchmakers.com/ For more information about Elevate Marketing please visit: https://www.goelevatemarketing.com/ Subscribe to our newest podcast "Build Your Remarkable Practice" here: https://podcasts.apple.com/us/podcast/build-your-remarkable-practice-for-chiropractors/id1734107477 Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||
| 159 - Is Overwhelm Stifling Your Growth? | 26 Jul 2022 | 00:35:14 | |
In this episode you will discover: - A method to keep a pulse on your Team Member’s level of overwhelm - The most important factor determining current growth potential - How the CEO and COO can monitor the “margin” available for growth - Does your Team feel like there is any room to grow right now? - How close to full capacity is your Team right now? Episode Highlights 02:42 - Although capacity can be subjective to the individual person your role is to make it as objective as possible. 07:05 - As you change roles, your capacity will change with it. 10:00 - Ideally, you spend 80% of the time in the stretch zone, because that's where you're at your best. 14:39 - Ensure your team understands when you check in with them, that this is about capacity, not about their overall work performance. 15:38 - In this week’s Success Partner interview, Dr. Pete talks to Dr. Andrew Powell of Better Balance Orthotics. Do you know the difference between a structurally based orthotic and a functional one? Listen as they discuss this and the importance of having orthotics on your patient’s feet to help your adjustments hold better providing better results in your practice. Learn how having a product that creates not just income, but actual profit in your business, as well as a great outcome for the patient, is essential to your success.
Resources Mentioned Download the Capacity Tachometer here: https://theremarkablepractice.com/podcast-ep159-capacity To learn more about the REM CEO Program, please visit: www.theremarkablepractice.com/rem-ceo For more information about Better Balance Orthotics please visit: https://betterbalanceorthotics.com/ Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||
| 158 - How Many Employees Should You Have? | 19 Jul 2022 | 00:41:17 | |
Do you wonder what the right number of employees you should have in your practice or how many team members you can afford to employ? As with many things in business, there is a rule to follow when it comes to determining the right time to bring on employees, and we’ve got the formula to share with you. This methodology is designed to keep your business growing and profitable, two things that seem to compete with each other but ultimately are complementary when this is done right. Enjoy! Episode Highlights 04:36 - The revenue to employee ratio. Are you overstaffed or understaffed? 07:53 - Losing a team member could mean losing momentum, but having a robust team does not necessarily mean being overstaffed. 09:18 - A simplified model that says how much you should be collecting per person on your payroll 15:50 - What does your revenue to employee ratio tell you and how do you increase that ratio? 20:03 - Join Dr. Pete as he talks to Dr. Cory Frogley from BlueIQ. Their goal is to “automate your practice and supercharge your profits.” Listen as they discuss creating community awareness and utilization of chiropractors, building your dream practice, and the importance of knowing your data and the ease with which it can be gathered to support this.
Resources Mentioned To learn more about the REM CEO Program, please visit: www.theremarkablepractice.com/rem-ceo For more information about BlueIQ please visit: www.getblueiq.com Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||
| 157 - Spend the Money You're Going to Lose (Part 2) | 12 Jul 2022 | 00:46:37 | |
Here’s what you’ll discover in this episode: - Most Chiro Practices are under-staffed - Being understaffed creates Team Overwhelm - Team Overwhelm leads to Back-Pressure which chokes growth - Invest in RIGHT SIZING your Team and see profits soar - Spend the money you’re gonna lose if you don’t build the RIGHT Team
Episode Highlights 05:35 - Don’t allow your limiting beliefs to determine that you don’t want to deal with hiring and training. You cannot do it alone, nor should you try. 08:37 - Recognize what you are putting the team that you do have through when you are understaffed. 13:34 - Don’t plan to increase your staffing when you hit levels but rather increase your staffing to achieve those levels. 18:04 - What is the cost of not investing in your team? 24:05 - Now is the time to be a chiropractor. Now is the time to build a business that's going to create the business. 27:35 - Our Success Partner this week is Dr. Miles Bodzin of Cash Practice. Join Dr. Pete and Dr. Miles as they discuss the systems and technology that help Cash Practice assist chiropractors to retain their patient loyalty while working towards financial independence. Discover the three retention principles that they have systematized and executed within their program.
Resources Mentioned To learn more about the REM CEO Program, please visit: www.theremarkablepractice.com/rem-ceo For more information about Cash Practice please visit: www.cashpractice.com Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||
| 156 - Spend the Money You’re Going to Lose (Part 1) | 05 Jul 2022 | 00:46:50 | |
Here’s what you will discover in this remarkable episode: - There is a formula for Marketing Spend for GROWTH - If you do not follow this guideline for marketing spend you will stifle your growth - Most chiropractic practices languish because they break this rule - You can supercharge your business with this critical behavior - You will enjoy predictable growth in revenue and profit if you follow this rule - Spend the money that you are going to lose (if you don’t)
04:16 - What does reinvesting into your business really look like? 06:23 - To make the full ascension to your potential, you have to shift your job into a business. 09:26 - Understanding that a budget is actually a budget allocation, you can shift and spend when needed. 13:28 - 8 to 12% of your top revenue goal should be allocated to marketing 15:48 - Think about the “rules of the jungle”, and what it looks like to show up. You need to pay to play. 18:14 - The three elements of a remarkable marketing plan 23:09 - An example of how budget allocation can work to attract new patients. 27:05 - Utilizing a robust gifting system as a part of internal marketing 29:42 - Dr. Patrick McMahon from success partner, Syntropy joins Dr. Pete to discuss how Syntropy is helping chiropractors consistently deliver an undeniable experience. Many chiropractors find themselves either bored, beat up, or burnt out, and Syntropy teaches them how to expand their knowledge and become better adjusters while protecting their own well being also.
Resources Mentioned To learn more about the REM CEO Program, please visit: www.theremarkablepractice.com/rem-ceo For more information about Syntropy please visit: https://www.syntropychirotraining.com Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||
| 155 - How Taking the Long View Speeds Up Success | 28 Jun 2022 | 00:43:29 | |
As the CEO you have the unique ability to see into the future - and use that Vision to make the right decisions about today. Your “role in the village” is to create a 3 Year View of your business and craft a 3 Month Action Plan for the Team. As the Visionary, you must create and convey this Vision to your Team, so that they can see it, be compelled to create it, and be clear as to their role in manifesting it. You must stretch the capacity of your team and their ability to see into the future and act accordingly. In fact, an individual’s ability to look into the future and act accordingly today is the best predictor of their capacity to earn! Tune into this episode to discover the specific tools and rhythms you must leverage to harness your vision and turn it into production and impact - without it all being dependent on you! Episode Highlights 02:22 - If you're going to troubleshoot any issue in your business, the first place you have to go back to always is “what's the vision?” 04:19 - A review of the scorecard and the KPIs involved in them. 09:08 - It is important not to just have a vision but be actively casting it to your team members. 14:51 - Going through challenges can help you develop more clarity, move conviction, more certainty, and a better direction of how you are going to get to your vision. 19:23 - It s critical that as a CEO you protect your mindset 23:53 - Success Partner, Dr. Omar Ayouby from Innate Radiology, joins Dr. Pete in this bonus interview. Having merged his background as a radiographer and chiropractor, Dr. Omar was able to provide teleradiology services to Australian Chiropractors. Learn about his entrepreneurial spirit that drove the creation of Innate Radiology and how they can help you decrease your liability while increasing your services as well as your bottom line.
Resources Mentioned To learn more about the REM CEO Program, please visit: www.theremarkablepractice.com/rem-ceo For more information about Innate Radiology please visit: https://www.innateradiology.com.au/ Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||
| 154 - #1 Marriage Hack for CEO’s: The Coffee Break | 21 Jun 2022 | 00:39:24 | |
Remarkable CEO’s know the importance of staying on the same page with their spouse. In this episode, you will discover how to take a page from the “Success Manual” of your business and bring it into your personal life. Remarkable Marriages require Remarkable Communication. “Building a business that supports your Remarkable Life - not competes with it” can seem like an elusive ideal. It’s not! But it does require remarkable connection and communication. If you don’t get this right, there will be many casualties along the way - usually those closest to you. In this episode, we share wisdom and insights that have not only saved our marriages but transformed our lives and businesses. So, grab your coffee (and your spouse), lean in, and enjoy! Episode Highlights 00:43 - An important part of building your business and your personal relationships is to have that level of trust in each other that comes from really great communication. 04:15 - The family is significantly important and you can run it like a business, meaning having a mission, vision, and purpose. 05:58 - What is the difference between a coffee break and date night when it comes to your spouse? 09:34 - The evolution of creating spousal same-page meetings 13:39 - The value in consistency with ensuring these coffee break meetings continue. 18:13 - The Needle Point Dynamic 22:45 - Join Dr. Pete as he sits down with Success Partner, Dr. Richard Sawyer, from Spinalogic. After creating software for himself to help with the automation of many tasks that allowed him to focus on the patient, Dr. Richard became aware through others just how much this was needed in the chiropractic community. With a philosophy of “If we can automate it, let’s automate it” so that processes are consistent and CEOs can create the durability and scale they want in their practice.
Resources Mentioned To download the Coffee Break Workbook, please click here: https://theremarkablepractice.com/podcast-ep154-coffee-break To learn more about the REM CEO Program, please visit: www.theremarkablepractice.com/rem-ceo For more information about Spinalogic please visit: https://spinalogic.org Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||
| 153 - How to Get on the Same Page with Your Office Manager (COO) | 14 Jun 2022 | 00:43:17 | |
Your Office Manager / COO runs your business. You better be on the same page. In this episode, we discuss the importance of this vital weekly meeting rhythm that truly sets the stage for building a remarkable business. When two powerful dynamic people come together to work on the business, it’s ripe with potential opportunity and conflict. When you both choose to stay attached to doing the right thing (as opposed to being right) remarkable things happen! What is the value of being on the same page with your COO? Simple…. When you are - you reach goals and enjoy peace. When you are not, your business underperforms and you have stress. You choose… Episode Highlights 05:52 - Unhealthy conflict in any business or any organization leads to the breakdown of trust and the relationship 09:16 - Create the space and time for you and your COO to get on the same page. Be proactive, not reactive. 13:18 - Set meetings between the CEO and COO that are regular and private. 16:32 - Discover a three-step process to help create effective and communicative “same page” meetings. 20:38 - Writing issues down instead of internalizing them, assists you in being focused, present, and engaged in their solutions. 25:28 - Success Partner, Legacy Wealth Management, focuses on chiropractors and helping them build wealth and really get their finances in a place where it needs to be healthy. Join Dr. Pete, Krista Young, and Justin Martin as they discuss how Legacy Wealth can help practice owners move from worrying about their finances to focusing on their passion in helping others lead healthier lives. From ensuring you have the right financial team to building foundations for communities and future generations, Legacy Wealth Management has the expertise to help you.
Resources Mentioned To learn more about the REM CEO Program, please visit: www.theremarkablepractice.com/rem-ceo For more information about Legacy Wealth Management please visit: https://legacywealthmg.com/ Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||
| 152 - The Yin Yang Dynamic (Part 2): Your Leadership Team | 07 Jun 2022 | 00:35:56 | |
The CEO and COO can drive each other crazy! Here’s why… Traditionally, the Chiropractor CEO is the founder and visionary energy, future-focused and always thinking about what’s next and championing the team to keep forging ahead. On the other hand there is the COO, hardwired to GSD and deep in the weeds running the daily SOP of the business. Together, this yin yang dynamic can be highly charged – either positive or negative. When these two power players are aligned, the business excels. When they are at odds, the team (and the business) suffers. It’s critical to know this - and get this right. You cannot scale in a sustainable way without these two distinct and complementary people working together to lead the business as a unified front. Episode Highlights 02:38 - The roles that the CEO must play in the practice 06:42 - The CEO’s job is to lead the business. The COO’s job is to run the business. 10:47 - The attributes that are required for the roles to make them complementary. 15:15 - Become aware of the roles and what you are doing yourself. It is great to be aware of where you are but not to stay there. 18:01 - Before you hire your Associate, you should be looking at your COO first. There are not many out there so you may need to train from within 21:45 - Dr. Pete is joined by Success Partner, Adriana Loya from ChiroMatchMakers. Having gone through the scars of not having the right people in the right roles, CMM was created to help other Chiropractors by matching the business with the right talent, from Associates to CAs to marketing people. CMM is your team’s recruiter and looks not only at the candidate from a behavioral standpoint but also at the practice’s style and culture to ensure that it is the best match possible for all parties involved.
Resources Mentioned For more information about Chiro Match Makers, please visit: www.chiromatchmakers.com Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||
| 151 - The Yin Yang Dynamic that Drives Practice Growth (Part 1) | 31 May 2022 | 01:00:55 | |
What’s the secret to high-performing Teams? Diverse and complementary energy! As you scale your business, you want to be highly intentional about the people that you bring onto your Team. Energy matters…a lot! The most productive practices know that there are certain Team Roles that complement one another. For example, your front desk will eventually require two people with two complimentary energies to be optimized. Two different people, each hardwired to do the specific functions for the two front deck roles: Check In CA and Check Out CA. The same applies as you are building a team of doctors, you will need both the Business-Builder and Care-Giver energy to truly create durability in your business. Let’s dive in…
Episode Highlights 01:50 - You have to create this yin yang dynamic to truly optimize the business and optimize your reach 04:19 - To build a remarkable team you should be bringing in people whose energy is different than yours 08:34 - There are 15 primary functions that happen every day in your business and the person who is responsible for them brings the energy for that function 13:43 - A look at the energetic roles of the Check-In CA and the Check-Out CA, both integral but different styles to create those efficiencies. 17:51 - Understanding the distinctions between roles and creating scorecards that help define what is needed in that role 21:45 - You need to focus on the now, the next and the ultimately so that your business plan is heading in the right direction, so the right people in the right position will make all the difference. 27:06 - Determine whether the opportunities you are creating are stepping stones or cornerstones as that will direct the energy you are looking for as well. 30:37 - A look at the yin yang energy required to open and maintain a practice 35:48 - Jerremy Newsome and Joe Hagen from Success Partner, Dr Crypto Pro, join Dr. Pete to discuss the crypto markets and how they can help individuals, companies and CEOs amplify their earnings. Their goal is to help you learn how to interact, trade, and grow a portfolio that works exceptionally well. If you have been curious about the crypto market but unsure of where to start, then take a listen to discover what Dr Crypto Pro has done for others to help them lean further into a life of freedom.
Resources Mentioned For more information about Dr Crypto Pro, please visit: www.drcryptopro.com Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||
| 150 - Energy & Recovery | 24 May 2022 | 00:45:02 | |
It requires a certain leadership DNA to create a remarkable practice as part of a remarkable life, not instead of one. This is a CEO conversation about being in alignment and becoming the architect of your business and life. Your calendar is the “virtual container” that must be aligned with your vision story and core values. The goals you set for your business represent a commitment of your time, energy, focus, and money. In other words, your mouth is going to write the check that your ass has got to pay. Getting this right leads to healthy and sustainable growth…getting this wrong gets expensive - fast.
2:03 - If you don’t set up periods of recovery and productivity, you are limiting your capacity to have an impact on your business and in your life 5:11 - For many CEOs the concept of stepping back to recover in order to be productive is counterintuitive 7:27 - Setting up an environment that creates and promotes rest, repair and recovery 9:42 - Moving into a parasympathetic state from a sympathetic dominant one 16:23 - Implementing every 13th week as a period for rest and recovery 20:33 - Within the goals that you set, build in your lifestyle first, then your marketing calendar. 22:25 - Master your morning so that you can master your day so that you can master your week so you can master your life. 27:18 - Join Dr. Pete as he interviews TRP Success Partner, Naoto Hashimoto of TrackStat. Learn how TrackStat can help decrease third-party data entry errors, creating ease for clients to book appointments online instead of having to wait for office hours and allowing opportunities for staff to focus on other tasks that will help create retention and attraction. Analyzing your stats for business decisions is essential and with TrackStat automation, accessing that data has gotten easier.
Resources Mentioned Download Your "Sample Office Schedule" now: https://theremarkablepractice.com/podcast-ep150-office-schedule To learn more about the REM CEO Program, please visit: www.theremarkablepractice.com/rem-ceo For more information about TrackStat, please visit: https://www.trackstat.org/ Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||
| 257 - Your Problem is Bigger Than You Think | 11 Jun 2024 | 00:37:22 | |
In this episode, you'll discover:
Episode Highlights 00:52 - A problem is an opportunity for optimization, not just a practice issue. 02:45 - The potential for chiropractors to increase their revenue by optimizing their business operations. 05:14 - Pushing the envelope to see what's possible in business and personal growth. 07:51 - Testing limits to uncover hidden opportunities. 10:36 - The challenges of scaling a practice, including managing complexity and optimizing productivity. 12:55 - Profit is the ultimate target for optimizing business, beyond just focusing on revenue. 16:36 - Dr. Kale sits down with Success Partner Dr. Erik Kowalke, co-founder of SKED, a software designed to improve efficiency in chiropractic practices. Dr. Kowalke shares his journey from running a busy clinic to developing SKED in 2016 to automate patient communication and scheduling, thereby saving time and enhancing patient experience. He highlights SKED’s ability to increase show-up rates and streamline operations with intelligent automations. Dr. Kowalke underscores SKED’s reliability and commitment to future innovations.
Resources Mentioned To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo Build your dream team with Chiro Match Makers. Learn more at https://chiromatchmakers.com/ For more information about SKED please visit: www.sked.life Subscribe to our newest podcast "Build Your Remarkable Practice" here: https://podcasts.apple.com/us/podcast/build-your-remarkable-practice-for-chiropractors/id1734107477 Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||
| 149 - Want to Grow Your Practice? Take More Vacations | 17 May 2022 | 00:40:07 | |
When was your last vacation? When is your next vacation? Becoming a Remarkable CEO means becoming a master of your focus, money, energy, and TIME! If you take a 3-year view of your business and a 3-decade view of your career, taking regular vacations becomes a no-brainer. Adopt this proper perspective and you will be empowered to make decisions that are best for both yourself, your Team, and your business. Win, Win, Win! Episode Highlights 03:23 - Pushing harder and putting all your energy into building your business can you experience impressive success but it is not sustainable 06:16 - You need to learn the skill of being able to stop and rest before it negatively impacts all aspects of your life 11:12 - Life balance is not a goal, it is a reference point to ensure you are heading in the right direction. 14:41 - There is a natural rhythm to being busy and a time to rest and it is important to plan to find that balance. 18:03 - The example you set is how you influence the behavior of others. You are responsible for the health of your organization not just for yourself. 22:40 - Success Partner, Michael Tokash of Imaging Services is in the studio with Dr. Pete to discuss how Imaging Services can increase client satisfaction and retention, be implemented within your existing system, and finally save you time and energy to focus on the care of your clientele.
Resources Mentioned For more information about Imaging Services, please visit: www.theimagingservices.com Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||
| 148 - Time Management vs Focus Mastery | 10 May 2022 | 00:45:16 | |
Focus is the squeeze and productivity is the juice, and the juice is worth the squeeze. Our goal is to help free up your time to focus more on what’s most important. When was the last time you asked yourself if what you were doing was truly the highest and best use of your time? If you want to experience greater freedom and productivity, make sure that you are FOCUSED on the highest priority action possible - RIGHT NOW. Episode Highlights 02:39 - Time is a constant but focus is the variable that is influenced by you 06:11 - The first thing you focus on is how can you manage your time but that is not where your attention should be. 08:10 - Start asking yourself “Is this the highest misuse of my focus?” 11:07 - Set time to do the things that you need to do, however once there you have focus on doing that. Be present. 13:01 - Focus is what makes the difference between busyness and productivity. 14:50 - Have a strict commitment to your calendar or schedule in order to remain focused on what you need to be focused on at that time. 19:01 - Discover the action steps to assist you in adhering to your calendar 26:12 - TRP Success Partner, Dr. Roger Sahoury of SprintSet joins Dr. Pete in this episode to talk about how you can assist your clients with another aspect of their lifestyle component - weight loss and management. Join the conversation as they uncover Dr. Roger’s inspiration in starting this company, and how they can help your rate of attraction and retention through their education and marketing strategies that are done for you.
Resources Mentioned To register for the Conversion Retention Immersion, please visit our site here: https://theremarkablepractice.com/upcoming-events/ For more information about SprintSet please visit: www.sprintset.com Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||
| 147 - What You Focus On Matters… A Lot | 03 May 2022 | 00:35:40 | |
Do you have a budget for your time, energy, and focus like you do for your money? You’ve heard us say that the CEO is the Chief Energy Officer – because your business is a reflection of your energy…your energy and your team’s energy. But did you know that you are also the “CFO”? (And we aren’t talking about money, here.) You are the Chief Focus Officer! Your job is to COLLECT and DIRECT the FOCUS of your team so that collectively you will achieve what’s important now and what’s important next. In this episode, we help you reevaluate Your ROF: The return on investment of your focus. Episode Highlights 03:00 - Focus on the outcomes is not necessarily what you want to be doing but rather the behaviors that are driving the outcomes. 04:56 - Collect and Direct the four limited resources of your organization; time, energy, focus, and money 8:49 - If it doesn't feel like you're making progress, stay in it, because it's the little things that accumulate over time to create momentum. 11:13 - Do you have a budget for your time, focus, and energy? 15:41 - When you're consciously focusing on something, the mind is incredibly efficient and effective, it blocks everything else out 19:30 - As a CEO you are actually the CFO, the Chief Focus Officer, directing your practice to focus where it needs to be 22:58 - This consciousness of focusing is how you take your job and turn it into a business 25:51 - Don’t miss Dr. Stephen’s interview with TRP Success Partner, Justin Maxwell from Big Life Financial. Uncover how BLF helps business owners, as they experience growth, to maintain as much of their financial gains as possible through tax strategies, insurance, and a holistic approach to what the individual doctor values.
Resources Mentioned To register for the Conversion Retention Immersion, please visit our site here: https://theremarkablepractice.com/upcoming-events/ For more information about Big Life Financial please visit: www.biglifefinancial.com/ Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||
| 146 - The Slingshot System | 26 Apr 2022 | 00:41:06 | |
The goal of all marketing investments should be to get the flywheel spinning in the most effective and economical way. The Slingshot System shows you how to generate more new revenue by reinvesting into growing your business. Here’s the kicker…this system is a powerful jump-starter in that it requires little to no money to start! Use this system and you will be generating New Patients at no cost or low cost. As you generate new business and new revenue, we recommend you apply the Rule of Thirds for reinvesting back into your business to create greater practice growth – while simultaneously creating more Peace of Mind. Tune in and learn more!
Episode Highlights 02:35 - A review of the referral and internal lead generation concepts and targeting the 60% of your patients that are not necessarily making those referrals 06:28 - Implementing the slingshot system in order to reinvest into creating more new patient conversion 09:37 - Scaling is a key process in all of this so that you are not hitting a ceiling on your conversions but can continue to grow predictably each month. 11:29 - Uncovering the concept of the Flywheel Effect on your practice 14:27 - You are always one degree of separation away from a referral no matter how the new patient came in 16:27 - Tracking your referrals is a key way to monitor if your systems are really working 17:52 - Creating the “peace of mind account” utilizing the rule of thirds 20:21 - Are you getting into digital marketing but are not sure where to start? Stay tuned for the Success Partner interview with Billy Sticker of Chiro Candy. Listen in as they discuss how high-quality digital marketing increases your new patient lead generation, the untapped conversion power of Tik Tok, and starting the education process through social media to increase the buy-in of new patients. Uncover the art of using analytics to reverse engineer the outcomes you desire in your marketing campaigns.
Resources Mentioned To register for the Conversion Retention Immersion, please visit our site here: https://theremarkablepractice.com/upcoming-events/ For more information about Chiro Candy please visit: www.chirocandymarketing.com Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||
| 145 - New Patient Referral Machine | 19 Apr 2022 | 00:49:09 | |
The likelihood is that 80% of your referrals right now are coming from only 20% of your patients…so you're missing 60% of the low hanging fruit on the tree. Let’s fix that. In this episode, we share insights into the process-driven system that helped us consistently generate more than 20-30 Internal New Patients per month for 30+ years combined…the same reproducible system that is producing remarkable results right now for docs around the globe. Remember, the promotion of chiropractic is an act of kindness and a moral obligation. This system is not just another great opportunity, it’s a great responsibility. Episode Highlights 01:37 - Creating an influx of new patients each month really starts at the heart; with your vision and leadership 03:58 - Education is a key component of attracting new clients 08:09 - Attraction will begin with certainty: certainty of yourself and your team and as referrals come in, it shows the certainty of your patients. 10:20 - Finding referrals is done through the social proof of an existing patient. This is all part of the 80/20 rule. 15:29 - The benefit of having a tracking mechanism for identifying who is going to work their way in or their way out of your practice 22:55 - Discover some of the opportunities that you can create to increase the likely hood of getting referrals. 29:31 - Make that empathetic connection from day one. When you're communicating you are sharing from the heart with the person that's sitting across from you. 33:46 - When you have the commitment, then ensure they are getting the knowledge they need in order to continue with care and share that information with others 37:51 - As the episode wraps up, Dr. Stephen has a conversation with Success Partner, Dr. Jeff Langmaid from Chiro Bar. Discover how Chiro Bar connects chiropractors with other chiropractors that are seeking referrals for family and friends in other parts of the country. Looking for continuing education and events or searching for a new position? Chiro Bar provides listings for you to easily find these opportunities. Listen in to find out more.
Resources Mentioned To register for the Conversion Retention Immersion, please visit our site here: https://theremarkablepractice.com/upcoming-events/ Download the Remarkable Referral Machine Scripting packets here: https://theremarkablepractice.com/podcast-ep145-npscripts For more information about Chiro Bar please visit: www.thechirobar.com Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||
| 144 - Chiropractors Get Paid 3 Ways | 12 Apr 2022 | 00:48:58 | |
One of the most common questions we get asked is regarding compensation – how to compensate yourself as the Owner. In this episode, we explain exactly how you should be paid 3 ways. Setting up your compensation correctly today pays you now - and later. If you do this right, you will spend your “Scale Season” building the asset value of your practice. When’s the best time to plant an oak tree? 50 years ago! What’s the second-best time? Today! Starting today, you need to begin planning for your Exit, even if it’s long before you plan to exit because when you begin with the end in mind, you will Build and Scale a practice that has the highest market value and one that people will compete to buy! Episode Highlights 0:51 - A special recognition and thank you to all of the listeners that have been reaching out, connecting, and inspiring Dr. Pete and Dr. Stephen 07:53 - An introduction to today’s subject including the value of money and how money works in launch vs. build scale. 09:38 - A quick review of the Rule of 40, the metric to answer the question “How is it going?” 13:51 - There are three ways chiropractors get paid; salary/compensation, distributions, and the asset value of the business when you sell 14:53 - Determining what you get paid requires being organized and identifying the roles you play on your accountability chart. This is especially important to understand when you are looking at selling your business. 20:24 - A look at acquiring your distributions quarterly as you analyze your profits for that time period. 24:08 - Building your value in each season of your career, from launch to exit. 27:11 - Building an asset value as part of your remarkable exit strategy. 30:59 - Dr. Stephen sits down with Success Partner, Dr. Joe Esposito from Aceva. Aceva is an international brand and leader in the natural healthcare arena. Join the conversation as they discuss how Dr. Joe started in the supplemental industry, Dr. Stephen’s personal experience with these nutraceuticals, and bringing into alignment how nutrition fits into the principle of chiropractic care.
Resources Mentioned To register for the Conversion Retention Immersion, please visit our site here: https://theremarkablepractice.com/upcoming-events/ For more information about Aceva please visit: https://www.aceva.com Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||
| 143: The Best Indicator of The Health of Your Business - The Rule of 40 | 05 Apr 2022 | 00:52:57 | |
Ask any CEO: “How’s it going?” and you’ll typically get an answer like: “Great!” But what does that mean? This question ultimately boils down to the company’s financial position – whether or not you are growing revenue and making a profit. But does this really tell the whole story? While there are layers of complexity when determining the financial health of your business, we like to use The Rule of 40 as our “measurement” of the health of a chiropractic business. The Rule of 40 gets to the heart of the question… ”How’s it going?” Finally, Chiropractic CEO’s will have a Remarkable Standard to tell the whole story. Listen in and find out how it’s really going… Episode Highlights 02:42 - One of the qualities of remarkable businesses is that it is data-driven. 06:09 - An introduction to the Rule of 40, a way to audit and assess the health of the business 09:56 - The Rule of 40 will help you make informed financial decisions that fuel and drive the decisions that you're able to make as a business owner 14:32 - Your profit margin may not actually be what you think it is. Discover some key components you need to consider. 23:12 - Why the rule of 40 is a healthy way to measure your business 26:59 - Having multiple years of data allows you to look at the overall health. There are going to be runway years as you invest and others where you reap the rewards. 32:32 - Stay tuned for Dr. Pete’s interview with Success Partner, Dr. Nick Silveri of LVRG Media. Learn more about how LVRG Media helps chiropractors get their message out into their community, expand the four walls of their practice outside of the office and into the community, and generate qualified new leads utilizing done-for-you content marketing. With a background in and a sole focus on chiropractors, they have a proven track record in the chiropractic field.
Resources Mentioned To register for the Conversion Retention Immersion, please visit our site here: https://theremarkablepractice.com/upcoming-events/ For more information about Leverage Media please visit: www.lvrgmedia.com Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||
| 142 - Building Wealth Through The Recurring Revenue Model | 29 Mar 2022 | 00:51:36 | |
The purpose of a business is to solve a problem - for a profit. The bigger the problem - the bigger the profit. The bigger the problem - the greater the value…And money follows value. The ultimate value of your business is determined by the quality of the revenue - and the highest quality revenue is Recurring Revenue. Most importantly, show me the way the money works in a business, and I will show you the culture of that business. We want to have a culture of RETENTION. Let’s keep Ideal Patients. Recurring Revenue drives greater retention. Everybody wins. Let’s dig into an important discussion on what we at TRP call The 5th Domain: The Money.
Episode Highlights 03:29 - Money follows value. Focus on delivering value and you will have an abundance of money. 5:31 - Your financial plans must be purpose-driven possible and profitable 8:00 - Creating value is about having your patients understand how their body works and heals, as well as both their role and your role in the experience 10:28 - Three components of a quick audit of your business. What questions should you ask yourself? 15:55 - The quality of revenue can be different between the multiple different types of practices 18:29 - The four agreements are a conversion formula and a reconversion formula 22:25 - Understand the difference between empathy (connection) and leadership (empowerment) when it comes to healthcare 27:35 - A brief overview of structuring your financial plan. 33:05 - The outcome of the recurring revenue model should have two things - peace of mind and abundance 35:11 - A calculation exercise on possibility vs. probability. Are you capturing all the value that you are delivering? 39:56 - Stay tuned for Dr. Stephen’s conversation with Jonathan McAlees of Fortis. Discover what his drive was to create this platform, the overall functionality of their system as it is integrated with most Chiro EHRs, and its simplicity of use to save both time and manpower.
Resources Mentioned For more information about Fortis please visit: www.fortispay.com Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||
| 141 – Doing Payment Plans Right (and Legally) with CHUSA | 22 Mar 2022 | 00:49:50 | |
Are you doing Payment Plans in your practice? Most DC’s are…Let’s make sure that you do them right.
As with everything - there are right ways - and there are wrong ways to do this. Listen in on a conversation with Dr. Ray Foxworth from Chiro Health USA as he details the ins and outs of doing Financial Plans correctly (and legally) in your practice.
Episode Highlights 02:06 - Discover the experiences that led to the formation of CHUSA 07:44 - Insurance regulation and being compliant are critical parts of the business to reduce exposure 11:52 - Understanding how discounts come into play that are defensible 14:16 - An example of how to implement a discount properly and give an explanation to the client 17:59 - Don’t devalue your services based on what you think your patient can pay. Your fees should be straight across the board and not based on the payer source. 24:45 - A look at the dos and don'ts of recurring payment models, solely cash practices, and monthly payment plans. 31:59 - Dr. Pete interviews TRP Success Partner, Dr. Brian Capra from Genesis Chiropractic Software systems. Learn how Genesis leverages artificial intelligence to optimize the revenue of your practice and patient retention. Utilizing technology and systems can help you buy back your time and energy and help you focus on the areas that really matter to you
Resources Mentioned Discover how Genesis Chiropractic Software Systems can help your practice Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||
| 140 – Multiple Doctors - Solid vs. Broken Line Care: Practice Models (Part 2) | 15 Mar 2022 | 00:43:29 | |
Are your patients in your clinic assigned to the doctors or are they patients of the clinic itself? In this second part of the Practice Model Series, you are invited to take a closer look at the two main models that are in use in today’s clinics. Discover the advantages and disadvantages of each so that you can determine which one is right for your practice.
Episode Highlights 02:32 – There is no wrong way to run your practice when it comes to your practice model of client care. 05:09 – Discover Dr. Stephen’s first foray into building a practice and the lessons he learned. 09:48 – Building your practice begins with developing your mastery of client care, attraction, team building, etc. This does not happen immediately. 11:54 – Uncover the analogy of the Solid and Broken Line as is relates to client care 13:45 – Discover the advantages and disadvantages of the solid white line approach 17:05 – The pros and cons of the broken white line practice model 19:44 – The move from solid white line to broken white line is an intentional cultural transition 22:51- A look at the practice of assigning a primary chiropractor even though the patient may be seen by other’s on the team 25:36 – Dr. Pete interviews a TRP Success Partner, Dr. Tabor Smith of Spinal Hygiene to discuss how they can help you as a CEO and how they are transforming lives.
Resources Mentioned For more information about Spinal Hygiene Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||
| 256 - Where is Your Pain Line? | 04 Jun 2024 | 00:46:02 | |
In this episode, you'll discover:
Episode Highlights 01:45 - Insights on pain and scar tissue, emphasizing that pain is not the problem but a gift leading to the root cause. 03:29 - The importance of addressing pain in businesses, providing insights and strategies for growth 05:56 - How the "pain line" concept is applied to the chiropractic practice, using the three operational domains of attraction, conversion, and retention. 08:16 - Understanding the ceiling and floor in each domain to optimize business performance. 10:30 - An introduction to the Capacity Tachometer as a tool to check in with team members' capacity and identify areas for improvement. 13:09 - Knowing the requirements for each stage of the patient journey to stay in the zone of optimization. 15:47 - Optimizing business metrics and data analysis. 18:53 - How to analyze a business using leading metrics, not just lagging metrics. 21:36 - Keeping an eye on the floor and ceiling to avoid pain associated with outsized returns. 24:13 - The importance of listening to team members and considering their input when making decisions. 29:22 - The impact of compliance rates on chiropractic practices. 33:01 - Dr. Bobby chats with Dr. Andrew Powell from Success Partner, Better Balance Orthotics about a unique product that enhances patient outcomes through proprioception rather than traditional arch support. These orthotics stimulate foot muscles, improving posture, balance, and gait. Initially designed for scoliosis, they've been found to benefit people of all ages. Dr. Powell discusses how implementing these orthotics can boost patient results and significantly increase a practice's revenue. Discover the effectiveness of the product and its potential to boost profitability.
Resources Mentioned Download your copy of the Capacity Tachometer here: https://theremarkablepractice.com/podcast-ep256-capacity To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo To register for the 2024 Conversion Retention Immersion, please click here: https://theremarkablepractice.com/conv-ret-immersion/ Build your dream team with Chiro Match Makers. Learn more at https://chiromatchmakers.com/ For more information about Better Balance Orthotics please visit: https://betterbalanceorthotics.com/ Subscribe to our newest podcast "Build Your Remarkable Practice" here: https://podcasts.apple.com/us/podcast/build-your-remarkable-practice-for-chiropractors/id1734107477 Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||
| 139 – Team Building – Experts vs. Specialists: Practice Models (Part 1) | 08 Mar 2022 | 00:28:06 | |
On the heels of a recent Immersion event, Dr. Pete and Dr. Stephen were inspired to bring you the topic of the next two episodes, the Practice Model. Listen in on the conversation as they debate about the two main models that you can establish as the framework of your practice, Experts or Specialists. Learn the pros and cons of each and the model preferences that these two leaders have. Episode Highlights 00:42 – A discourse of where the inspiration for this 2-part series came from. 03:06 – Dr. Stephen introduces the topic of the series and what delves into the differences between Experts and Specialists. 06:08 – Dr. Pete discusses how your organizational chart builds into these different models and shares about his experience of moving his “football” team into a “ski” team 10:49 – Dr. Stephen explores the pros and cons of the two different models 15:18 – Dr. Pete moves the discussion into cross-training and having primary, secondary, and tertiary roles in the practice. 18:55 – Dr. Stephen takes the concept of this cross-training and applies it to a practical example for you. 22:03 – Dr. Pete explores the potential for developing coaches and trainers within your practice. 24:53 – Dr. Stephen discusses the resistance that some CEOs may have and highlights the impact that it can have on your practice.
Resources Mentioned Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business
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| 138 - The Insider’s Guide to Associate Relationships (PART 4) | 01 Mar 2022 | 00:35:20 | |
CEOs, the right talent is now sitting in front of you. You are ready to hire them and the first question that arises is “How much should you pay?”, but that is the wrong question. This last part of the series surrounding the Associate Doctor Relationship explores three areas as you find the right associate; job description, terms, and compensation. Join Dr. Stephen and Dr. Pete as they discuss setting up the right contracts and comp plans so that they are compelling the right person to join your practice and setting everybody up for the WIN-WIN-WIN.
Episode Highlights 03:37 - Dr. Stephen discusses the question of salary and instead of focusing on the number, you should focus on the model. 05:17 - A look at the two main different functions that CEOs are hiring and understanding how both are going to add value and build your business. 09:54 - Dr. Pete discusses the importance of long-term successful relationships beginning with clear expectations and honest agreements. 13:46 - As a CEO, developing the job description begins with understanding your vision and what you want the Associate to do alongside you or instead of you. As an Associate, you can then determine if those expectations are going to allow you to operate in your zone of genius. 24:59 - Dr. Stephen dives into the differences between a non-compete and a non-solicitation clause and explores financial agreements in the event the Associate opens their own practice. 27:55 - Dr. Pete and Dr. Stephen move the conversation into compensation and determining how an Associate should be paid. Discover compensation expectations between a “Caregiver” Associate and a “Business Builder” Associate.
Resources Mentioned For more information about the Remarkable Associate Program For more information about Chiro Match Makers Connect with David Foster at Back Office Consults Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||
| 137 - The Insider’s Guide to Associate Relationships (PART 3) | 22 Feb 2022 | 00:38:57 | |
“A successful Associate Doctor relationship is wicked hard to do. And the criterion is that it must be a win, win, win, or it’ a No Deal. Dr. Pete and Dr. Stephen continue the conversation about the Associate Doctor relationship in part three of this four-part series. In this episode, they delve into the key components of the relationship process: the resume and the interview. Learn what your expectations are in this part of the process as either CEO or Associate. Episode Highlights 01:54 – Dr. Pete and Stephen introduce the next step of the Associate Doctor relationship and why this is important information for both the CEO and the Associate alike. 05:44 – Dr. Stephen elaborates on the “win, win, win” concept and why there is no other combination to accept. 08:24 – Dr. Pete expands into the misconception of not having much value placed into the resume itself but instead relying on the interview as a sole indicator of performance. 10:38 – Dr. Stephen explores the importance of both the CEO and the Associate in knowing what they are looking for in core values and positional/role expectations 14:15 – Dr. Stephen and Dr. Pete discuss how to approach the resume as both CEO and Associate. Are you a caregiver or a business builder and how do you detail that on your resume? 21:36 – Dr. Pete dives introduced the second topic, the interview, and its significance on how you approach it as CEO or Associate. 23:39 – Dr. Stephen discusses resources for resume writing and interview prep, including Chiro-matchmakers. 26:12 – A look into the relevance of fully researching the company before the interview, the significance of practicing your answers to common interview questions, and the importance of knowing the job description. 28:59 – Dr. Stephen explores interviewing with the STAR method – Situation, Task, Action, Result. Be prepared to answer with examples of your work. 31:42 – Dr. Pete explores the non-verbal components of the interview. 33:18 – Dr. Stephen discusses the questions that the Associate interviewee should not be afraid to ask in order to gain clarity of expectations and fit in the role.
Resources Mentioned
For more information about the Remarkable Associate Program Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||
| 136 - The Insider’s Guide to Associate Relationships (PART 2) | 15 Feb 2022 | 00:31:48 | |
Is the opportunity you are exploring really the opportunity you want? Or are you having trouble finding that opportunity, to begin with? Welcome back to part two of our four-part series as Dr. Stephen and Dr. Pete explore further into the Associate Relationships. This week is all about opportunity; how to find it, approach it, and vet it to make sure it is right for you and your potential employer. This episode will provide insight for both the Associate and the CEO alike.
Episode Highlights: 01:10 – A quick review of what was discussed in Part 1 around the five critical questions to ask yourself when looking at either hiring or becoming an Associate 03:37 – Dr. Stephen discusses how Chiro Matchmakers helps build these relationships so that they are successful and impactful. 07:38 - Chiropractic plays an important part in global health and filling this gap between finding the right Associate, focuses us back on to what it is really about. 10:07 – Dr. Pete and Dr. Stephen focus on the topic of how to find those opportunities, including resumes, job shadowing, and online spaces including social media. 14:20 – Now that you have found the opportunity, how do approach it? Dr. Pete and Dr. Stephen tackle self-awareness, confidence, and knowledge in how you present yourself. 19:14 – The vetting process is the next step to determine if the practice is right for you as an Associate and vice versa. Dr. Stephen shares questions that you will want to ask and be prepared to answer. 25:02 – Learn the three things that you should look for in a job opportunity. 28:31 – Dr. Pete and Dr. Stephen discuss the successes they have seen with practices that have found the right Associate-Doctor relationship.
Resources Mentioned For more information about the Remarkable Associate Program For more information about Coaching with The Remarkable Practice For more information about Chiro Match Makers Learn more about the Next Program Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||
| 135 - The Insider’s Guide to Associate Relationships (PART 1) | 08 Feb 2022 | 00:42:01 | |
Research has shown that 67% of Associate Doctor relationships do not work out and there are about 160 employment opportunities open out there right now. This is the first of a four-part series, where Dr. Stephen and Dr. Pete want to bring you the foundation and the fundamentals to make the CEO and Associate relationship truly remarkable. Join them as they discuss the gaps that are currently in place, uncovering the vision you need in order to determine the practice model that is going to best work for you, and taking a look at your own behavior and beliefs, whether you are the CEO or an Associate so that you can find the right match for you.
Episode Highlights 01:51- Dr. Stephen discusses the gaps he found between the staffing issues of DCs being able to find CAs and associate Doctors. 09:14 – Dr. Pete and Dr. Stephen unpack the first question that you need to ask yourself, “What is next for you?”. This is the key to discovering what is next in your career and what do you need to get there. 11:42 – Dr. Stephen introduces the Next Program which is designed to help you figure out the next steps in your career. 12:33 – Dr. Stephen breaks down the options based on core values, vision, and behavior. 15:17 – Dr. Pete discusses the Venn Diagram component of hitting the bullseye on how those three things overlap to help set your goal 17:25 – Dr. Stephen shares the second question, “How do you decide?” and the importance in clarity to answer this. 21:26 – Dr. Pete and Dr. Stephen delve into the third question of “What is your vision story?’ and discuss the importance of discovering and aligning your core values to your vision. 27:26 – Dr. Stephen talks about marketing yourself either as an Associate or as a CEO. What are you bringing to the table both ways? 29:09 – Dr. Pete and Dr. Stephen break down the fourth question of “What (Success). How (Model), Where (Region), Who (Mentor), and When (Timeline). 32:29 – Dr. Stephen and Dr. Pete discuss the importance of the last question “Do you know yourself?”. It is all about bringing all the above into alignment in order to be successful in the role and in your future.
Resources Mentioned For more information about the Remarkable Associate Program For more information about Coaching with The Remarkable Practice For more information about Chiro Match Makers Learn more about the Next Program Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||
| 134 - Protecting Your Practice with CDC Director, Bharon Hoag | 01 Feb 2022 | 00:28:29 | |
They are around when you need them and even when you don’t. They are globally fighting to ensure that the rights of Chiropractors are protected for you and your practice.
Meet Bharon Hoag, the Director of the Chiropractic Defense Council. You may have heard Dr. Pete and Dr. Stephen talk about the CDC on previous podcast episodes but for those of you that haven’t or you are still not sure who they are, then this episode is for you. Listen as Dr. Stephen and Dr. Hoag delve into what the CDC is, what is their mission, and what they are working on right now and in the future.
Episode Highlights 02:20 – Bharon shares how he got involved in the chiropractic world and starting OneChiropractic 07:00 – Bharon started to really build the idea that Dr. Franson had shared with him to create the CDC and two weeks from launch working on the mandate from California re: Covid restrictions 09:21 – Dr. Stephen explains where the idea of the CDC stemmed from and its ability to assist chiropractors globally. 12:23 – Bharon discusses the mission of the CDC and some of the issues that they are currently dealing with in order to create expectations worldwide 16:07 – Dr. Stephen and Bharon discuss how the money raised is used, the fee to become part of this beneficial organization, and why it’s cost effective. 21:10 – A look at what the CDC is planning and preparing for in 2022
Resources Mentioned Please visit the Chiropractic Defense Council for more information Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business
About Our Guest: Bharon is currently serving the profession as the Executive Director of OneChiropractic. OneChiropractic is a non-profit advocacy organization focused on attracting like-minded chiropractors to move in a unified effort to educate the world on the power of the chiropractic adjustment. He has been a leader in the business aspect of healthcare for almost two decades. He has worked in the chiropractic profession for eighteen years and taught for sixteen, developing his unique “non-doctor” approach through ownership and management of numerous clinics. He also served as the Executive Director of The Ohio State Chiropractic Association (OSCA) for six years. This experience enabled him to facilitate a new model of State Association management. Hoag’s new venture with the creation of OneChiropractic has ignited his passion and purpose. The mission of this organization is to harness the power of the chiropractic patient, drive for chiropractic parity in healthcare and to ensure the individual chiropractor has the tools to succeed. Achieving these goals will make Chiropractic the #1 healthcare choice in the world. | |||
| 133 - Back to Wellness | 25 Jan 2022 | 00:31:46 | |
What is your definition of Wellness? We all think of it as part of the human lifestyle, a goal that involves active pursuit to achieve and maintain. In this episode, Dr. Pete and Dr. Stephen want to challenge you to look at wellness not as a human lifestyle but from the human life cycle perspective. Wellness begins at conception, with the innate intelligence to adapt to its environment. We are the experts and we have to go beyond just bringing people into chiropractic care but to help our patients return to that state of wellness and healing.
Episode Highlights 03:01 - Dr. Pete and Dr. Stephen introduce the concept that wellness actually begins at conception and that wellness should begin with the end in mind. 10:05 - Dr. Stephen explores the definition of wellness and how it impacts both our initial intensive care and our maintenance care plans. 15:18 - Dr. Pete discusses the conversations that we need to have with our patients in order to bring them into the total wellness plan and how chiropractic care fits into it. He also introduces the Wellness Club. 19:19 - Dr. Stephen shares his story of discovering and understanding the wellness paradigm 23:56 - Dr. Pete delves into chiropractic journey and his own awakening into long term wellness planning 28:17 - Dr. Stephen brings the conversation back full circle to discuss the lifecycle of wellness and bringing patients to understand that the initial adjustment is just the first step back into wellness.
Resources Mentioned Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||
| 132 - Making Them Wrong Doesn't Make Us Right | 18 Jan 2022 | 00:28:49 | |
How do we guide our tribes; our team, our patients, and our community, to navigate the way the world has become over these last couple of years? We have all been faced with objections, concerns, and pushback, both inside and outside of our practices. As we face this heaviness and negativity of what is continuing to happen in the world, we have to educate them to say yes to the strategies that we employ and teach in order to enable them to be their healthiest selves.
Episode Highlights 03:20 - Dr. Pete and Dr. Stephen open up the topic of dealing with the challenges and deficiencies we are dealing with within our practices during this pandemic. 05:00 - Dr. Stephen explores what we already understand about physiology and co-existing with viruses. 07:45 - Dr. Stephen shares that in order to change the health trajectory of our patient is a two-part process. 10:35 - Dr. Pete discusses building good habits and tactical implementation. 15:26 - Dr. Stephen delves into finding the similarities in philosophical beliefs and working to reshape their paradigm from outside to inside out. 21:25 - Dr. Pete and Dr. Stephen challenge you to determine how you are going to build these needed conversations for your teams and your patients.
Resources Mentioned Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||
| 131 - 2 Guys, 6 Multi-Million-Dollar Businesses, 1 Conversation | 11 Jan 2022 | 00:50:20 | |
A Remarkable Interview with Dr. Erik Kowalke and Dr. Stephen Franson. Listen in on a conversation between two of Chiropractic’s best business minds (Dr. Erik Kowalke and Dr. Stephen Franson) as they share insights, secrets, and lessons learned while building 6 multi-million-dollar businesses between them. This episode will save you time, money (and pain) building yours.
Episode Highlights 02:40 - Dr. Erik shares his story of switching careers as an engineer to that of becoming a chiropractor and how SKED was formed to take his practice to the next level. 07:37 - Dr. Erik and Dr. Stephen discuss the top three main problems that SKED provides, starting with convenience for your patients. 09:23 - Listen as they move the conversation on to solving the communication problem, especially through the evolution of communication as technologies change. 12:34 - Dr. Erik introduces the third main problem which is changing processes to increase conversion of new patients. 17:04 - Dr. Stephen and Dr. Erik discuss the impact that vision, and lack of, has had on their businesses. 22:43 - Discover what it takes to become an effective and sustainable CEO leader. The Doctors share their lessons learned. 30:08 - Dr. Erik and Dr. Stephen dive into how critically important systems are in supporting and in many ways, shaping your vision. 35:07 - Your team shapes your business and if you are not building the right team, you are not building your business. Listen as Dr. Stephen and Dr. Erik discuss building the success of your team. 40:37 - Dr. Erik shares his experience of training his team and the effectiveness of bringing in somebody to do the training even when you know it. 43:09 - The CEO’s job is to collect and direct energy to the team. Dr. Stephen and Dr. Erik discuss taking the “energy” temperature of the team and of the patients.
Resources Mentioned Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||
| 130 – The Year Ahead: Forecast for 2022 | 04 Jan 2022 | 00:26:44 | |
Welcome to 2022, it’s time to elevate your expectations! In the spirit of creating a theme for the year, in this episode, we are excited to release the theme for 2022. While 2020 was the year of the Pivot and 2021 was the year for agility, 2022 is the year of Resilience. We want to recognize you for being resilient leaders and invite you to embrace the resilience that will be required in 2022. It’s important now that you appreciate what you have been through because you are stronger and more productive as a team and business and positioned perfectly to make 2022 your most remarkable year yet! Episode Highlights 0:53 – Dr. Stephen introduces the topic of setting the theme so that you can define the actions for the new year. 5:25 – Dr. Pete and Dr. Stephen discuss how that theme came to be and describe the definition and how it relates to what we are currently going through with the chiropractic field. 11:06 – Dr. Pete and Dr. Stephen recognize the resilience that has already been displayed by the leaders, CEOs, and teams and how the past couple of years has already made them seasoned professionals when it comes to resiliency. 20:14 – Dr. Stephen shares how resiliency encompasses the leaders and even though covid has changed how we do business; it does not change the message we had before. 22:04 – Dr. Pete discusses the importance of resilience in your practice for attraction and retention.
Resources Mentioned Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||
| 255 - How to Create Clear Expectation & Agreements | 28 May 2024 | 00:38:18 | |
In this episode, you'll discover:
Episode Highlights 02:20 - The importance of the mindset of setting expectations and agreements in leadership. 05:00 - An introduction to a four-column format to set expectations and form agreements. 08:36 - Utilizing retention-focused conversion strategies from the start. 13:26 - Helping the patient get what they need, now just what they want. 16:54 - Setting core values and policies to optimize practice potential. 18:37 - Dr. Pete sits down with Success Partner, Dr. Omar Ayouby of Innate Radiology, which provides teleradiology services for Australian chiropractors. Driven by a desire to solve a problem and leveraging his background in radiography, Dr. Ayouby found a way to bring government-funded X-rays to chiropractors and create a win-win situation for all parties involved. Join us as we explore how they can help you decrease your liability while increasing your services as well as your bottom line.
Resources Mentioned To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo To register for the 2024 Conversion Retention Immersion, please click here: https://theremarkablepractice.com/conv-ret-immersion/ Build your dream team with Chiro Match Makers. Learn more at https://chiromatchmakers.com/ For more information about Innate Radiology please visit: https://www.innateradiology.com.au/ Subscribe to our newest podcast "Build Your Remarkable Practice" here: https://podcasts.apple.com/us/podcast/build-your-remarkable-practice-for-chiropractors/id1734107477 Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||
| 129 - The Year In Review: 3 Take-Aways from 2021 | 28 Dec 2021 | 00:31:21 | |
Episode Highlights 08:16 – Dr. Stephen leads the conversation with the APPEAR Process and the importance of reviewing the past year in order to make progress in the next. 09:21 – Dr. Stephen discusses his first big take-away from that past year which starts with agility. 12:14 – Dr. Pete shares his take-away of strength and the purpose of being tested. 15:50 – Dr. Pete moves into unity, his second biggest take-away for the year, that we are all stronger together. 17:58 – Dr. Franson discusses how unity has been so impactful this past year especially with the work of the Chiropractic Defence Council. 22:32 – Dr. Pete moves into his third take-away which is wisdom and the difference between knowledge and understanding. 28:03 – Dr. Stephen delves into determining where your focus has been for the past year and where you should be investing your mindshare for 2022.
Chiropractic, Chiropractor, Health Care Business, Business Coach, Life Coach, Entrepreneur, Health Expert, Business Expert, Leadership, Living In Alignment, Business Building, Unity, Wisdom, Strength, Focus, MindsetResources Mentioned Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||
| 128 - Now to Next: Year Ahead | 21 Dec 2021 | 00:20:35 | |
What are the three to five big changes that you are committed to making so that you'll go and grow from now to the next? In part one of this series, Dr. Stephen discussed the importance of assessing your last 12 months based on your vision and goals that you have set for your success. Now that you have done that, it is time to take the next steps of planning and preparing for the new year coming up. Episode Highlights 04:49 - Revisit your vision. Is it clear in your mind and are you still able to communicate it to your team?How many of them came true? 06:52 - Translate your story into objective measurables for the upcoming year. Identify the milestones that you want to reach each quarter. 07:24 - Ensure you have your metrics set on how you are going to measure each goal. If you didn’t meet last year’s goal, evaluate your loss and learn from it and establish what you need to do next year to attain it. 10:41 - Utilize your accountability chart effectively and assign goals to those whose area of responsibility it will be to monitor and measure that goal. 13:23 - Create a three-year vision for your business and break that down into annual and quarterly milestones. 15:00 - Identify the gaps that are keeping you from moving forward; money, space, personnel. 18:08 - Wherever you see underperformance, use the accountability grid each year with the accountability chart to really audit your business and audit your team.
Resources Mentioned Download the Vision Mapping PDF Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||
| 127 - Last to Now: Year in Review | 14 Dec 2021 | 00:20:29 | |
2021 is coming to its close and what better time is there to take a look back and assess the last year and determine what you want to achieve in 2022.
Episode Highlights 05:13 - Learn the process of Vision Casting and how it provides you with a clear goal for the future. 06:12 - The power of visual inspiration in order to focus and provide clarity 07:31 - From drawing inspiration to creating a story that is shared amongst your team in order to build that vision 09:05 - Make your vision quantifiable. You need to have Key Performance Indicators defined and measurable in order to monitor your progress and level of success. 11:04 - Reverse engineer your Big Hairy Audacious Goals (B-HAGs) in order to create smaller ones to evaluate on a quarterly basis. 13:34 - The seven primary roles and the 5 primary functions of the remarkable practice are used to create your accountability chart. 16:42 - Building that bridge between last year’s evaluation to this year’s.
Resources Mentioned Download the Vision Mapping PDF Schedule a Brainstorming call with Dr. Pete Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business | |||