Explore every episode of the podcast The Quality Conversation

In this no-holds-barred dive into the talent acquisition trenches, Serge Boudreau and Mo Hariri dissect what actually moves the needle in hiring, from quality metrics that matter to the AI revolution that's reshaping recruitment. Whether you're building teams or advising those who do, this conversation delivers the unfiltered truth about modern talent acquisition.

🎬 WATCH HIGHLIGHTS:

00:00 Introduction to Talent Acquisition Journeys
 02:41 Understanding Quality of Hire
 05:44 The Role of Communication in Recruitment
 08:38 Navigating Candidate Expectations
 11:40 The Impact of AI on Recruitment
 14:16 Metrics that Matter in Talent Acquisition
 17:26 The Collaborative Ownership of Quality of Hire
 20:14 Rapid Fire Insights and Recommendations

🔑 KEY INSIGHTS:

• Quality of hire encompasses performance, ramp-up time, and retention - Mo breaks down the holy trinity of recruitment success

• Communication is often the biggest pain point for candidates - Discover why radio silence is killing your employer brand

• AI can help, but the human touch is essential - Learn why technology amplifies rather than replaces human judgment

• Time to fill is a useful metric, but not the sole indicator of success - Mo challenges the speed obsession in modern hiring

💼 HIRING MANAGER GOLD:

• Why transparency in the recruitment process builds trust and attracts better candidates 
• How good recruitment marketing actually filters OUT unqualified applicants (yes, really) 
• Strategies for making quality of hire a shared responsibility across teams 
• The source-of-hire insights that can transform your candidate pipeline quality

🧠 TALENT ACQUISITION PLAYBOOK:

• Why understanding candidate motivations beats selling them on your company 
• The assessment strategies that predict success without killing candidate experience – How to leverage AI tools without losing the human elements candidates crave 
• Building feedback loops that actually improve your hiring outcomes

👋 ABOUT MO:

Mo Hariri brings decades of talent acquisition wisdom, having seen the evolution from paper resumes to AI-powered screening. His approach centers on marrying data-driven insights with human intuition, a combination that's increasingly rare in our metric-obsessed industry.

🔥 CONNECT & CONTINUE THE CONVERSATION:

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What's your take on quality vs. speed in hiring? 

Are you team "hire fast" or team "hire right"?