The QSR Experience Show – Details, episodes & analysis

Podcast details

Technical and general information from the podcast's RSS feed.

The QSR Experience Show

Raydiant

Business

Frequency: 1 episode/18d. Total Eps: 30

The QSR Experience Show is designed for operators and executives looking to drive more revenue by providing a better guest experience. In each episode, host Bobby Marhamat interviews a QSR leader to unpack tactical insights, tips, and best practices that will help our audience take their restaurant to the next level. This show is brought to you by Raydiant.com

Recent rankings

Latest chart positions across Apple Podcasts and Spotify rankings.

Apple Podcasts

🇨🇦 Canada - marketing
10/03/2026
#92
🇨🇦 Canada - marketing
09/03/2026
#38
🇨🇦 Canada - marketing
24/02/2026
#95
🇨🇦 Canada - marketing
23/02/2026
#49
🇨🇦 Canada - marketing
23/03/2025
#94
🇨🇦 Canada - marketing
09/10/2024
#77
🇫🇷 France - marketing
05/09/2024
#79
🇫🇷 France - marketing
04/09/2024
#49

Spotify

No recent rankings available

Shared links between episodes and podcasts

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https://www.nationalrestaurantshow.com/2024-show-may-18-21-2024
6 shares
https://www.donatos.com/
2 shares
https://squareup.com/us/en
1 share

RSS feed quality and score

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RSS feed quality

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Score global : 58%

Publication history

Monthly episode publishing history over the past years.

Year

Latest published episodes

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Pickleman’s Ken Rice on Building a Strong Franchise Culture

Episode 29

Thursday, August 8, 2024 • Duration 16:50

In this episode of The QSR Experience Show, Ken Rice, COO of Pickleman's Franchising, shares his insights into effective growth strategies, including replicable systems and thorough market research for expansion. Ken emphasizes the importance of building a strong culture through effective communication between franchisees and franchisors, for example “Pickle Time,” which is a monthly hour-long session for franchisees to meet with the franchisors and other corporate leaders to discuss their concerns.

He also discusses how Pickleman's leverages AI and technology to enhance guest experiences while maintaining the human touch, as well as looking at customer trends such as wanting healthy options to better meet their needs.

Topics discussed:

The importance of fostering a strong culture through effective communication between franchisees and franchisors.
Using AI and other technologies to enhance guest experiences without losing the human touch.
Developing replicable systems and conducting thorough market research for successful expansion into new markets.
Conducting monthly calls between corporate and franchisees to discuss marketing, operations, and development.
Revamping training programs to better equip multi-unit district managers and their teams for efficient operations.
The importance of recognizing the difference between a customer and a guest to improve service quality.
The rise in demand for healthy and sustainable food options in the QSR industry.
Utilizing AI for responding to guest feedback and considering AI for phone answering systems.
The need for developing and training leaders to manage multiple locations effectively.
The importance of scouting competitors and understanding market dynamics for choosing new locations.

The QSR Experience Show – Details, episodes & analysis

Podcast details

Recent rankings

Apple Podcasts

Spotify

Shared links between episodes and podcasts

RSS feed quality and score

Publication history

Latest published episodes

Related Shows Based on Content Similarities

Apple Podcasts

Spotify

Related Shows Based on Content Similarities

The QSR Experience Show – Details, episodes & analysis

Podcast details

Recent rankings

Apple Podcasts

Spotify

Shared links between episodes and podcasts

Other28

RSS feed quality and score

Publication history

Latest published episodes

Similar podcasts and content

Related Shows Based on Content Similarities

Apple Podcasts

Spotify

Related Shows Based on Content Similarities

Other28

LinkedIn28