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Explore every episode of the podcast The Product Podcast

Dive into the complete episode list for The Product Podcast. Each episode is cataloged with detailed descriptions, making it easy to find and explore specific topics. Keep track of all episodes from your favorite podcast and never miss a moment of insightful content.

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TitlePub. DateDuration
Checkr CPO on Building Scalable Products for Large Enterprises | Ilan Frank | E25612 Feb 202500:51:02

In this episode, Carlos Gonzalez de Villaumbrosia interviews Ilan Frank, Chief Product Officer at Checkr, the leading background check company serving over 100,000 customers.

Checkr has revolutionized the background check industry, processing 85% of checks in 15 minutes or less, compared to the industry standard of 1 to 3 days. This remarkable efficiency is achieved through the power of artificial intelligence and machine learning.

With $679 million in funding and a $5 billion valuation, Checkr serves major companies like Uber, Warby Parker, and Instacart. Ilan is spearheading the core business while driving product expansion into larger enterprises and new markets.

In this episode, we'll explore Ilan's extensive experience in building SaaS products for large enterprises, including his work at successful companies like Slack, Airtable, and Grammarly. We'll discuss the challenges and strategies involved in transitioning from SMB to enterprise success.

What you'll learn:
- Ilan's journey to becoming CPO at Checkr and his insights on the background check industry's digital transformation.
- The challenges and strategies involved in creating enterprise-ready products and organizations.
- How to balance user delight with complex enterprise client needs.
- The future of background check technology, including AI-powered innovations and international expansion.

Key Takeaways:
- Enterprise Readiness: Ilan emphasizes the importance of both product and organizational readiness when transitioning to serve enterprise clients.
- Product Management Approach: Ilan shares his "Three Buckets" strategy for prioritizing features: metrics movers, customer asks, and delighters.
- Data-Driven Innovation: Ilan highlights the use of AI and machine learning to process vast amounts of data quickly and accurately, revolutionizing the background check industry.
- Enterprise Product Development: Ilan discusses the importance of understanding both the "chooser" and the "user" in enterprise software, and how to create value for both.

Social Links:
- Follow our Podcast on Tik Tok here
- Follow Product School on LinkedIn here
- Join Product School's free events here
- Find out more about Product School here

Credits:
Host: Carlos Gonzalez de Villaumbrosia
Guest: Ilan Frank

Upwork GM & VP of Product on The Future of Work with AI Agents and Freelancers | Dave Bottoms | E25505 Feb 202500:49:03

In this episode, Carlos Gonzalez de Villaumbrosia interviews Dave Bottoms, General Manager and Vice President of Product at Upwork.

Upwork is the world's largest global talent marketplace, connecting millions of businesses with independent professionals and agencies worldwide. With freelancers from all over the world, over 800,000 active clients, Upwork has become a cornerstone of the gig economy, valued at over $2 billion.

Dave leads product strategy and development for Upwork's marketplace, overseeing the implementation of AI technologies and balancing core business growth with emerging initiatives. His diverse background includes roles at tech giants like Meta, Dropbox, and Yahoo, where he led the homepage redesign project under Marissa Mayer's tenure.

In this episode, we'll explore Upwork's journey through the remote work revolution, the integration of AI in freelance marketplaces, and the future of work. We'll discuss how Upwork is leveraging technology to enhance both client and freelancer experiences, including the implementation of their AI agent "Uma" and innovative monetization strategies.

What you'll learn:
- Dave's transition from journalism to product leadership and his insights on Upwork's growth in the evolving landscape of remote work.
- The challenges and strategies involved in managing a two-sided marketplace at scale.
- How Upwork is using AI to improve matchmaking and productivity for both clients and freelancers.
- The potential future of work, including the rise of AI-assisted solopreneurs.

Key Takeaways👇:
- Marketplace Dynamics: Dave emphasizes the importance of creating value for both freelancers and clients to maintain a healthy ecosystem.
- AI Integration: Upwork is leveraging AI to enhance user experiences, from improved matchmaking to productivity tools for freelancers.
- Innovation in Work Models: Dave shares his vision of a future where AI and freelance talent enable individuals to build significant businesses without traditional employment structures.

Social Links:
- Follow our Podcast on Tik Tok here
- Follow Product School on LinkedIn here
- Join Product School's free events here
- Find out more about Product School here

Credits:
Host: Carlos Gonzalez de Villaumbrosia
Guest: Dave Bottoms

Warner Music VP of Product Design on Design thinking and mystical practices for business breakthroughs | Christina Goldschmidt | E25429 Jan 202500:35:28

In this episode, Carlos Gonzalez de Villaumbrosia interviews Christina Goldschmidt, VP of Product Design at Warner Music.

Warner Music is one of the world's leading music companies, serving artists and songwriters across various labels and publishing divisions. With a rich history in the music industry, Warner Music has evolved to embrace digital transformation, offering innovative ways for fans to engage with artists and music.

Christina leads the entire UX team at Warner Music, overseeing product designers, design systems specialists, visual designers, content designers, researchers, and design operations. Her team designs experiences connecting fans to artists, provides services to artists and songwriters, and creates internal tools that power various aspects of the music business, from distribution to sync licensing and royalties reporting.

In this episode, we'll explore Christina's unique approach to product design, how she and her team are leveraging unconventional practices to drive innovation, and the future of music technology. We'll discuss strategies for aligning design with business goals, structuring design teams for interconnected ecosystems, and balancing zero-to-one initiatives with product improvements.

What you'll learn:
- Christina's journey from front-end developer to VP of Product Design at Warner Music and her insights on the company's digital transformation.
- The challenges and strategies involved in creating user experiences for a global music company.
- How to prioritize design initiatives and innovations in a fast-paced, artist-centric environment.
- The future of music technology, including AI-powered tools and immersive fan experiences.

Key Takeaways👇:
- Design as a Revenue Driver: Christina emphasizes the importance of positioning design as a strategic asset that contributes to business growth.
- Unconventional Problem-Solving: Warner Music is pushing boundaries by incorporating mystical practices like tarot readings and shamanic journeying into their design thinking process.
- Data-Driven Design: Christina highlights the use of product discovery, UX research, and business metrics to guide design decisions and improvements

Yelp CPO on Preserving User-Generated Content Authenticity While Scaling a Marketplace with AI | Craig Saldanha | E25322 Jan 202500:52:27

In this episode, Carlos Gonzalez de Villaumbrosia interviews Craig Saldanha, Chief Product Officer at Yelp, a leading local business review and discovery platform.
Founded in 2004, Yelp has become a go-to resource for consumers seeking authentic reviews and recommendations for local businesses. With over 300 million user reviews across 35 countries and 42 languages, Yelp has continuously evolved to meet changing consumer needs and technological advancements.

Craig joined Yelp almost three years ago, following a decade-long career at Amazon. As CPO, he leads Product Management and oversees the development of Yelp's consumer and business-facing products. His impressive background includes working on groundbreaking products at Amazon, such as Kindle and Prime Video.

We explore Yelp's transformation from a simple review platform to an AI-powered local business discovery tool, the evolution of AI in local search and customer reviews, and the challenges of integrating AI into an established platform.

What you'll learn:
- How Yelp is leveraging AI to enhance user experience and business connections
- The impact of AI on product development and organizational structure at Yelp
- Yelp's journey in developing AI-powered features like the Yelp Assistant and AI-generated video reviews
- Strategies for maintaining trust and authenticity in an AI-enhanced review ecosystem
- Challenges and opportunities in integrating AI into an established platform like Yelp

Key Takeaways:
- AI Integration: Craig discusses Yelp's innovative use of AI in features like the Yelp Assistant and AI-generated video reviews
- Organizational Structure: He explains how Yelp organizes its product teams around consumers and local businesses to drive value for both sides of the marketplace
- Trust and Authenticity: Craig emphasizes the importance of maintaining trust in reviews while leveraging AI to enhance the user experience
- Content Distribution: He introduces Yelp's strategy to distribute its valuable content through partnerships and APIs in the AI era
- Product Frameworks: Craig highlights the importance of robust decision-making frameworks and a culture of experimentation in product development

As a fun fact, Craig shares his experience using Yelp to plan his first date with his now-wife!

Social Links:
- Follow our Podcast on Tik Tok here
- Follow Product School on LinkedIn here
- Join Product School's free events here
- Find out more about Product School here

Credits:
Host: Carlos Gonzalez de Villaumbrosia
Guest: Craig Saldanha

Intercom CPO on shifting from AI-dead to AI-first | Paul Adams | E25215 Jan 202501:02:57

In this episode, Carlos Gonzalez de Villaumbrosia interviews Paul Adams, Chief Product Officer at Intercom, a leading customer communication platform that has experienced both remarkable success and near-catastrophe.

Founded in 2011, Intercom revolutionized customer service as a SaaS pioneer, reaching a peak valuation of $1.3 billion. However, by 2022, the company faced potential collapse as AI rapidly disrupted its core business. In a dramatic turnaround, Intercom's original founder returned as CEO, transforming the company into an AI-first powerhouse now serving over 50,000 paying customers globally.

Paul's 12-year tenure at Intercom has been pivotal in shaping the company's evolution. As CPO, he leads Product Management, Design, Data Science, and Research. His impressive background includes working on groundbreaking products at Google, such as YouTube and Gmail, during the iPhone's launch era.

In this episode, we explore Intercom's transformation from a simple customer support tool to an AI-powered communication platform, the evolution of AI in customer service, and the challenges of building AI-first products as a non-native AI company.

What you'll learn:
- How Intercom navigated the transition from a traditional SaaS model to an AI-first approach.
- The impact of AI on product development and organizational structure.
- Intercom's journey in developing AI-powered customer service agents.
- Strategies for implementing outcome-based pricing models in the AI era.
- Challenges and opportunities in building AI-first products for established companies.

Key Takeaways:
- AI Transformation: Paul discusses Intercom's bold move to allocate 70% of R&D to AI development.
- Organizational Restructuring: He explains how Intercom is reimagining traditional product roles to adapt to AI-driven development.
- Customer-Centric AI: Paul emphasizes the importance of building AI products in close partnership with customers.
- Pricing Innovation: He introduces Intercom's exploration of outcome-based pricing models aligned with customer success.
- Product Judgment: Paul argues for the increasing importance of product intuition and risk-taking in the AI era.

Social Links:
- Follow our Podcast on Tik Tok here
- Follow Product School on LinkedIn here
- Join Product School's free events here
- Find out more about Product School here

Credits:
Host: Carlos Gonzalez de Villaumbrosia
Guest: Paul Adams

Brex President & CPO on embedding Product team into sales process to accelerate revenue growth | Karandeep Anand | E25108 Jan 202500:40:07

In this episode, Carlos Gonzalez de Villaumbrosia interviews Karandeep Anand, President and Chief Product Officer at Brex, one of the fastest-growing fintech companies in the world.

Founded in 2017, Brex quickly became the go-to financial services partner for most Silicon Valley startups, with 80% of Y Combinator startups using their platform. This rapid growth led to over $1.2 billion in funding and a $12.3 billion valuation. Brex now serves a wide range of companies, from startups to large enterprises, including over 150 public companies with a combined estimated market cap exceeding $2.9 trillion.

Karandeep's impressive career includes 6.5 years at Meta, where he led a team of 3,000 people and served 200M+ businesses globally, and 15 years at Microsoft, heading product management for Azure's application and developer platforms. At Brex, he has been instrumental in transforming the company's Product Management culture and expanding its product into a comprehensive financial platform offering corporate cards, treasury solutions, and software for travel and expenses in one place.

In this episode, we explore Brex's evolution from a startup-focused company to serving enterprise customers, the integration of AI in financial products within a highly regulated environment, and the restructuring of product teams for efficiency and innovation. We also discuss Karandeep's unique perspective on product-market fit and the importance of continuous innovation in a rapidly changing market.

What you'll learn:

  • Karandeep's approach to evolving Brex from a startup-focused company to serving enterprise customers.
  • How AI is integrated into financial products in a highly regulated environment.
  • Strategies for restructuring product teams to drive efficiency and innovation.
  • The importance of PMs spending more time on customer calls and listening to customers.
  • A third go-to-market motion mixing PLG and SLG: Assisted Product-led growth.
  • Why product-market fit is a journey, not a destination, and the importance of continuous innovation.

Key Takeaways:

  • AI Integration: Karandeep highlights the use of AI not just in products, but also to reduce change management costs for customers.
  • Product Team Restructuring: He discusses the transformation of Brex's product team, emphasizing the role of PMs as ""mini-CEOs"" for their product lines.
  • Customer-Centric Approach: Karandeep stresses the importance of PMs being directly involved in sales calls and customer interactions.
  • Continuous Innovation: He argues that product-market fit is not a static goal but a continuous journey in today's rapidly changing market.
  • Go-to-Market Strategy: Karandeep introduces the concept of "assisted PLG" as a hybrid approach between product-led and sales-led growth.

Social Links:
- Follow our Podcast on Tik Tok here
- Follow Product School on LinkedIn here
- Join Product School's free events here
- Find out more about Product School here

Credits:
Host: Carlos Gonzalez de Villaumbrosia
Guest: Karandeep Anand

Vix, the Netflix of Latin America with over 50 Million Users | TelevisaUnivision CPTO, Michael Cerda | E25025 Dec 202400:53:39

In this episode, Carlos Gonzalez de Villaumbrosia interviews Michael Cerda, Chief Product and Technology Officer at TelevisaUnivision, the world's leading Spanish-language media company reaching 125 million Spanish speakers daily across the US and Latin America.

TelevisaUnivision launched ViX, a consumer streaming platform, two years ago to compete with US-based giants like Netflix and Disney+. ViX has already surpassed 50 million global monthly active users, driven by the world's largest library of Spanish-language content, including major soccer rights like the World Cup, European Championship, and Champions League.

Michael's impressive career includes launching Disney+ as VP of Product at Disney, leading Apple's first Credit Card as CPO at Goldman Sachs, and working directly with Mark Zuckerberg at Meta. At ViX, he leads product management, design, and engineering, leveraging AI to enrich metadata, improve content recommendations, and solve the 'cold start' problem—all while steering ViX toward profitability by late 2024.

We explore ViX's journey from launch to a major player in the Spanish-language streaming market, the integration of AI in content recommendations, and the balance between traditional TV viewing habits and modern streaming interfaces. We also discuss how TelevisaUnivision leverages cultural insights to drive engagement and the challenges of personalizing content for a diverse Hispanic audience across 19 countries.

What you'll learn:
- Michael's approach to scaling ViX from launch to over 50 million users in two years.
- How AI and large language models are used to enrich metadata and improve user experience.
- Strategies for personalizing content recommendations across 19 countries.
- The development of specific user personas to target diverse audiences.
- How TelevisaUnivision balances free and premium tiers in their streaming service.

Key Takeaways:
- AI-Powered Recommendations: Michael highlights the use of AI to solve the 'cold start' problem in content recommendations.
- Cultural Sensitivity: He emphasizes the importance of understanding cultural nuances in creating engaging content for Hispanic audiences.
- Rapid Scaling: Michael discusses the challenges and strategies involved in building and launching a streaming service in just 9 months.
- User-Centric Design: He explains how ViX tailors its interface and content to cater to both traditional TV viewers and modern streaming users.
- Product Management in Media: Michael shares insights on adapting product management principles from tech to the media industry, drawing parallels between building products and his passions for music, yoga, and cooking.

Social Links:
- Follow our Podcast on Tik Tok here
- Follow Product School on LinkedIn here
- Join Product School's free events here
- Find out more about Product School here

Credits:
Host: Carlos Gonzalez de Villaumbrosia
Guest: Michael Cerda

ClickUp CEO on Why Most Productivity Apps S*ck and How to Measure Productivity ROI | Zeb Evans | E24918 Dec 202400:45:56

In this episode, Carlos Gonzalez de Villaumbrosia interviews Zeb Evans, Founder and CEO of ClickUp.

ClickUp, founded in 2017, has rapidly grown into a comprehensive productivity platform, consolidating multiple work tools into a single application. The company has raised $537.5 million in funding and achieved a valuation of $4 billion. ClickUp now serves over 14 million users and 3 million teams, including notable clients like Netflix and Spotify.

As Founder, CEO, and CPO of ClickUp, Zeb leads both the company and product strategy, maintaining a hands-on approach to product development. He played a pivotal role in developing ClickUp Knowledge Management, an AI-powered tool that integrates data from various sources to enhance workplace productivity.
In this episode, we explore ClickUp's journey from a startup to a major player in the project management space, the integration of AI in productivity tools, and Zeb's unique approach to product leadership. We also discuss how personal challenges have shaped Zeb's business philosophy and how ClickUp balances Product-Led Growth with Sales-Led Growth.

What you'll learn:
- How Zeb's narcolepsy and near-death experiences influenced ClickUp's development.
- ClickUp's strategy for competing in the crowded project management space.
- The implementation of AI in productivity tools and its impact on product teams.
- Zeb's unconventional approach to product management and company structure.
- How ClickUp balances Product-Led Growth with Sales-Led Growth in B2B SaaS.

Key Takeaways👇:
Personal Challenges Drive Innovation: Zeb's experiences with narcolepsy and near-death incidents have shaped his approach to business and product development.
Hands-On Leadership: Zeb emphasizes the importance of founders maintaining control over product development, even as the company scales.
AI-Powered Productivity: ClickUp is leveraging AI to enhance workplace productivity, as demonstrated by their Knowledge Management tool.
Flexible Product Development: Zeb advocates for building initial versions of new features in just two weeks, forcing critical thinking about core functionality.
Continuous Learning: Zeb's practice of journaling and annual review highlights the importance of reflecting on past lessons to drive future success.

Social Links:
- Follow our Podcast on Tik Tok here
- Follow Product School on LinkedIn here
- Join Product School's free events here
- Find out more about Product School here

Credits:
Host: Carlos Gonzalez de Villaumbrosia
Guest: Zeb Evans

Airtable VP of Product on Building No-Code AI-powered Enterprise Applications | Anthony Maggio | E24811 Dec 202400:37:26

In this episode, Carlos Gonzalez de Villaumbrosia interviews Anthony Maggio, Vice President of Product at Airtable.

Airtable, founded 12 years ago, has evolved from a user-friendly spreadsheet alternative to a robust enterprise-grade application development platform. The company has raised $1.35 billion in funding and achieved a valuation of $11 billion. Airtable now serves over 500,000 organizations, including half of the Fortune 500 companies.

As VP of Product at Airtable, Anthony leads the product management organization, focusing on creating powerful, intuitive solutions that enhance user experience and meet customer needs. He played a pivotal role in developing Airtable Cobuilder, a groundbreaking AI-powered tool that allows users to create custom applications quickly and easily.

In this episode, we explore Airtable's transition from a consumer product to an enterprise platform, the integration of AI in product development, and the launch of ProductCentral—a solution unifying the entire product development process. We also discuss why product teams are becoming more accountable for revenue and how Airtable connects Product-Led Growth with Sales-Led Growth for enterprise customers.

What you'll learn:
- Anthony's approach to scaling Airtable from a consumer product to an enterprise platform.
- How Airtable Cobuilder revolutionizes application creation using AI.
- Strategies for making product teams accountable for revenue.
- The integration of AI into Airtable's product development process.
- How Airtable balances Product-Led Growth with Sales-Led Growth for enterprise customers.

Key Takeaways👇:
- AI-Powered Development: Anthony highlights the transformative potential of AI in application development, as demonstrated by Airtable Cobuilder.
- Revenue Accountability: He emphasizes the importance of aligning product teams with revenue goals to drive business success.
- Enterprise Focus: Anthony discusses Airtable's strategic shift towards serving larger enterprises with connected applications.
- Customization at Scale: He explains how Airtable enables customers to build and customize applications that can serve thousands of users.
- Future of No-Code Platforms: Anthony shares insights on how AI is democratizing software creation for non-technical users.

Social Links:
- Follow our Podcast on Tik Tok here
- Follow Product School on LinkedIn here
- Join Product School's free events here
- Find out more about Product School here

Credits:
Host: Carlos Gonzalez de Villaumbrosia
Guest: Anthony Maggio

NYTimes VP of Product on Product Transformation from Print to Digital Platform Powerhouse | Sneha Rao | E24704 Dec 202400:37:45

In this episode, Carlos Gonzalez de Villaumbrosia interviews Sneha Rao, VP of Product for Platform at The New York Times.

The New York Times, founded in 1851, has undergone a significant digital transformation over the past decade, evolving from a print-centric business to a digital-first news and lifestyle platform. With over 10 million paid subscribers and more than 100 million weekly active users globally, the company has a market cap of over $9 billion and annual revenue of $2.4 billion.

As a Platform Product Leader at The New York Times, Sneha is passionate about building and scaling robust platforms that empower developers to create innovative products. Her focus is on enhancing developer productivity, optimizing cloud infrastructure, and ensuring the reliability of our systems across news and standalone products like games, cooking, wirecutter to name a few.

In this episode, we explore Sneha's approach to building and scaling platform products, strategies for driving digital transformation within a large enterprise, and The New York Times' expansion into a multi-product media company. We delve into methods for identifying leading indicators of revenue growth and the science of running multiple experiments to enhance the user experience.

What you'll learn:
- Sneha's approach to building and scaling platform products at The New York Times.
- Strategies for driving digital transformation within a traditional media company.
- How The New York Times is expanding into a multi-product media company.
- Methods for identifying leading indicators of revenue growth in a platform environment.
- The science of running multiple experiments to enhance user experience in news consumption.

Key Takeaways👇:
- Platform Efficiency: Sneha emphasizes the importance of building efficient platform teams that can support diverse product offerings without overshadowing the core business.
- Rapid Experimentation: She advocates for shortening the time from idea to deployment, enabling faster learning and adaptation in the digital space.
- Balancing Innovation and Tradition: Sneha highlights the necessity of maintaining The New York Times' core journalistic mission while driving digital innovation.
- Metrics for Success: She outlines key metrics for platform success, including time to market for new features and experiments, and cost to serve for new ideas.
- Future of News Consumption: Sneha shares insights on how The New York Times is positioning itself to meet changing reader expectations in an increasingly digital world.

Social Links:
- Follow our Podcast on Tik Tok here
- Follow Product School on LinkedIn here
- Join Product School's free events here
- Find out more about Product School here

Credits:
Host: Carlos Gonzalez de Villaumbrosia
Guest: Sneha Rao

SoulCycle VP of Product on Leveraging AI to Craft Unforgetable Digital & In-Person Experiences | Drew Lesicko | E24627 Nov 202400:46:44

In this episode, Carlos Gonzalez de Villaumbrosia interviews Drew Lesicko, Vice President of Product and Technology at SoulCycle.
SoulCycle, founded in 2006, is a pioneer in boutique fitness known for its passionate customer community. The company has successfully blended physical and digital experiences, particularly during the COVID-19 pandemic when it launched its At-Home Bike.
Drew oversees the full digital journey of SoulCycle customers and all technology platforms for the company. He joined SoulCycle in 2018 and played a crucial role in launching the At-Home Bike at the beginning of the pandemic, which helped sustain the business when physical studios had to close.

 What you'll learn:

  • Drew's approach to balancing physical and digital experiences in fitness.
  • SoulCycle's adaptation during the pandemic, the strategy for blending physical and digital experiences, and the future of connected fitness technology. 
  • How SoulCycle has built such a strong customer community and how they're using data and AI to personalize each rider's fitness journey.
  • The future of connected fitness technology and SoulCycle's positioning in this evolving landscape.


Key Takeaways👇:

  • Blending Physical and Digital: Drew emphasizes the importance of making digital experiences additive to the in-studio experience, rather than replacing it.
  • Data-Driven Personalization: He highlights how SoulCycle uses data on instructor styles, music, and user preferences to create hyper-personalized recommendations for riders.
  • Adapting Business Models: Drew shares insights on how SoulCycle evolved its business model, including the introduction of subscription plans and the At-Home Bike.
  • Customer Retention Strategies: He discusses the importance of the first five rides in customer retention and how SoulCycle focuses on guiding new riders through this crucial period.
  • AI in Fitness: Drew outlines how SoulCycle is leveraging AI to enhance customer experiences, from personalized class recommendations to improved customer service.

Social Links:
- Follow our Podcast on Tik Tok here
- Follow Product School on LinkedIn here
- Join Product School's free events here
- Find out more about Product School here

Credits:
Host: Carlos Gonzalez de Villaumbrosia
Guest: Drew Lesicko

Building a Platform Beneath Consumer-Facing Products | Vimeo VP of Product, Justin Kim | E24520 Nov 202400:31:10

In this episode, Carlos Gonzalez de Villaumbrosia interviews Justin Kim, Vice President of Product at Vimeo.
Vimeo, founded in 2004, has evolved from the "hipster's version of YouTube" to a leading SaaS video platform for businesses. Now a public company, Vimeo boasts over 300 million users and more than 100 billion video plays.
Justin drives Vimeo's platform strategy across essential areas like payments, trust and safety, integrations, monetization, and identity and access management. Before joining Vimeo, he spent nearly 12 years at Amazon, where he led the AWS Commerce Platform.
In this episode, we explore Vimeo's transformation from a consumer-focused video discovery product to an enterprise video platform. We delve into the challenges of replatforming, the power of third-party integrations for boosting user retention and ecosystem growth, and the future of video technology, including generative AI in video creation.

What you'll learn:
Justin's approach to platform as a product and driving business outcomes at Vimeo.
The challenges and strategies involved in replatforming complex systems.
How to prioritize features and integrations in a platform product environment.
The future of video technology and Vimeo's positioning in the evolving landscape of generative AI.

Key Takeaways👇:
Platform as a Product: Justin emphasizes the importance of viewing platforms as products, focusing on driving business outcomes and connecting technical work to customer impact.
Strategic Integrations: He highlights how integrations can significantly improve user retention, especially in subscription-based businesses like Vimeo.
Balancing Priorities: Justin shares insights on managing competing priorities in platform development, emphasizing the need to understand and communicate end customer value.
Replatforming Challenges: He discusses the complexities of replatforming, including the importance of progressive rollouts and maintaining existing functionality while improving systems.
Metrics for Success: Justin outlines key metrics for different areas of the platform, such as payment success rates, integration usage, and trust and safety prevalence.

Social Links:
- Follow our Podcast on Tik Tok here
- Follow Product School on LinkedIn here
- Join Product School's free events here
- Find out more about Product School here

Credits:
Host: Carlos Gonzalez de Villaumbrosia
Guest: Justin Kim

NBA SVP of Product on How the NBA is Delivering an Excellent Digital Experience to Millions of Fans Worldwide | | Jay Lee | E24413 Nov 202400:26:43

In this episode, Carlos Gonzalez de Villaumbrosia interviews Jay Lee, SVP of Product at the NBA.

The National Basketball Association (NBA) is one of the world's most popular sports leagues, boasting over a billion fans globally. Founded in 1946, the NBA has evolved into a digital powerhouse, offering fans innovative ways to engage with the sport.

Jay leads consumer product experience and product strategy for the NBA's digital portfolio, including the NBA App, NBA.com, NBA ID membership, Fantasy and Gaming, and League Pass - the NBA's direct-to-consumer streaming subscription service available in over 220 countries worldwide.

In this episode, we'll explore the rationale behind redesigning the NBA app, how Jay and his team are leveraging cutting-edge technology to deliver an excellent fan experience, and the future of sports technology. We'll discuss features such as real-time scores, multi-language broadcasts, and offline viewing options designed for the 99% of fans who will never set foot in an NBA arena.

What you'll learn:
- Jay's journey to becoming SVP of Product at the NBA and his insights on the league's digital transformation.
- The challenges and strategies involved in creating a global, multi-platform sports app.
- How to prioritize features and innovations in a fast-paced, fan-centric environment.
- The future of sports technology, including virtual and shared reality experiences.

Key Takeaways👇:
- Global Fan Engagement: Jay emphasizes the importance of catering to a diverse, international fanbase through personalized experiences and multi-language support.
- Innovative Viewing Experiences: The NBA is pushing boundaries with features like AI-powered insights, multi-view options, and immersive technologies to bring fans closer to the game.
- Data-Driven Product Development: Jay highlights the use of engagement metrics and user behavior analysis to guide product decisions and improvements.

Next-gen Cybersecurity in the AI Era | Cisco Chief Product Officer, Jeetu Patel | E24306 Nov 202400:34:02

In this episode, Carlos González de Villaumbrosia, CEO at Product School interviews Jeetu Patel, Executive Vice President and Chief Product Officer at Cisco. This is a very special episode for me because it was recorded live from our conference ProductCon San Francisco in front of 2,000 product leaders.

Jeetu shares his journey in the tech landscape, detailing his role in driving Cisco's innovative strategies following the landmark acquisition of Splunk for $28 billion. He discusses the complexities of integrating cybersecurity and observability into Cisco's offerings, the importance of collaboration with competitors in the cybersecurity space, and how to maintain a customer-centric focus in a rapidly evolving tech environment.

Jeetu dives into his strategic framework for becoming an AI-first company, emphasizing how to prioritize AI integration across various functions. He also addresses the future of AI in product management, highlighting trends such as modular systems and enhanced user experiences.

What you'll learn:

Jeetu's journey to becoming EVP & CPO at Cisco and his vision for the company’s future.
The challenges and strategies involved in integrating AI and cybersecurity into existing product ecosystems.
How to effectively transition from traditional models to an AI-first approach.
The evolving landscape of AI and its key players.

Key Takeaways👇:

Customer-Centric Innovation: Jeetu emphasizes that understanding customer needs is vital for successful product development. Leveraging AI can significantly enhance user experiences and streamline operations.
Collaborative Cybersecurity: He advocates for working closely with competitors to strengthen defenses against common threats, demonstrating that unity can lead to better security outcomes.
Embracing Lifelong Learning: Jeetu highlights the importance of networking and engaging with experts to deepen understanding of AI, suggesting that curiosity and proactive learning are key to mastering new skills.

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Social Links:
- Follow our Podcast on Tik Tok here
- Follow Product School on LinkedIn here
- Join Product School's free events here
- Find out more about Product School here

Credits:
Host: Carlos Gonzalez de Villaumbrosia
Guest: Jeetu Patel

From Free Open-Source Database to a $20B Enterprise Data Platform | MongoDB SVP of Product, Andrew Davidson | E24230 Oct 202400:49:55

In this episode, Carlos Gonzalez de Villaumbrosia interviews Andrew Davidson, Senior Vice President of Product at MongoDB.

MongoDB is the most used modern database, powering some of the largest companies across industries like financial services, healthcare, and manufacturing. Originally launched as a free open-source project in 2009, MongoDB went public in 2017 and has grown into a $20Billion dollar enterprise data platform. 

In this episode, we’ll discuss how to incentivize team members to grow within the same company for a long period of time, the key product milestones in MongoDB’s transformation, nurturing a developer ecosystem, using AI to accelerate code deployment and scaling in the cloud, building 3rd-party integrations with over 100 partners, and allowing companies to integrate with MongoDB as they create their own data stack.


Key Takeaways👇:
- Empowering Developers with AI: Andrew emphasizes that leveraging AI can significantly enhance developers' productivity, enabling them to manage complexity more effectively and build applications faster.
- The Importance of Open Core Models: He advocates for maintaining an open-source version of MongoDB, ensuring accessibility for developers while adding value through premium features.
- Continuous Learning Culture: Andrew highlights the necessity of fostering a growth mindset within teams, encouraging collaboration and knowledge sharing to drive innovation.

Social Links:
- Follow our Podcast on Tik Tok here
- Follow Product School on LinkedIn here
- Join Product School's free events here
- Find out more about Product School here

Brought to you by:
Sprig, a product experience platform that generates AI-powered opportunities to continuously improve your product at scale. Sprig AI captures your product experience in real-time through Heatmaps, Replays, Surveys, and Feedback studies, instantly analyzing all your product experience data to generate actionable insights. Join product teams at Figma and Notion by uncovering AI-powered product opportunities at scale. Visit sprig.com/productschool to book a demo and get a $75 gift card.

Credits:
Host: Carlos Gonzalez de Villaumbrosia
Guest: Andrew Davidson

Mastering Product-led Growth (PLG) & Sales-led Growth (SLG) for Enterprise | Calendly Chief Product Officer, Stephen Hsu | E24123 Oct 202400:42:21

In this episode, Stephen Hsu, Chief Product Officer at Calendly, shares his insights on navigating the AI landscape and transforming Calendly into a comprehensive meeting lifecycle platform. He discusses the challenges of evolving from a simple scheduling tool to a robust solution that meets diverse customer needs and the importance of maintaining a customer-centric approach in a competitive market.
Stephen elaborates on his strategic vision for integrating AI across various functions within Calendly, emphasizing the need for a modular product design that can adapt to emerging technologies. He also highlights key trends in the AI space, such as enhancing user experiences and fostering deeper integrations with existing tools.

What you'll learn:
- Stephen's journey to becoming CPO at Calendly and his vision for the company's growth.
- Strategies for transitioning from a basic scheduling feature to a comprehensive product suite.
- The significance of understanding customer needs in product development.
- Insights into the competitive landscape of AI and scheduling solutions.

Key Takeaways👇:
Customer-Centric Innovation: Stephen stresses that aligning product development with customer needs is crucial for success. Leveraging AI can significantly enhance user experiences and streamline workflows.
Modular Product Design: He advocates for flexible architectures that allow rapid adaptation to new capabilities, ensuring products remain relevant as technology evolves.
Focus on Activation Metrics: Understanding what constitutes user activation is vital. Stephen emphasizes the importance of defining clear activation metrics to foster long-term user retention.

Social Links:
- Follow our Podcast on Tik Tok here
- Follow Product School on LinkedIn here
- Join Product School's free events here
- Find out more about Product School here

Brought to you by:
Sprig, a product experience platform that generates AI-powered opportunities to continuously improve your product at scale. Sprig AI captures your product experience in real time through Heatmaps, Replays, Surveys, and Feedback studies and instantly analyzes all of your product experience data to generate real-time insights.
Join product teams at Figma and Notion by uncovering AI-powered product opportunities at scale. Visit sprig.com/productschool to book a demo and get a $75 gift card.

Credits:
Host: Carlos Gonzalez de Villaumbrosia
Guest: Stephen Hsu

The AI-powered Search Engine Replacing Google | Perplexity Head of Product Enterprise, Frank te Pas | E24016 Oct 202400:48:20

In this episode, Frank te Pas, Head of Enterprise Product at Perplexity AI shares his journey in the AI landscape, detailing his role in transforming Perplexity into an innovative answer engine that challenges traditional search paradigms. He discusses the complexities of integrating AI into products, the importance of a modular approach to product design, and how to maintain a customer-centric focus in a rapidly evolving tech environment.

Frank dives into his strategic framework for becoming an AI-first company, emphasizing how to prioritize AI integration across various functions. He also addresses the future of AI in product management, highlighting trends such as modular systems, and enhanced user experiences.

What you'll learn:
- Frank's journey to becoming Head of Enterprise Product at Perplexity AI and his vision for the company's future.
- The challenges and strategies involved in integrating AI into existing product ecosystems.
- How to effectively transition from a traditional model to an AI-first approach.
- The AI landscape and its key players.

Key Takeaways👇:
- Customer-Centric Innovation: Frank emphasizes that understanding customer needs is vital for successful product development. Leveraging AI can significantly enhance user experiences and streamline operations.
- Modular Product Design: He advocates for creating flexible backends that allow companies to adapt quickly to new AI capabilities, ensuring products remain relevant as technology evolves.
- Embracing Lifelong Learning: Frank highlights the importance of networking and engaging with experts to deepen understanding of AI, suggesting that curiosity and proactive learning are key to mastering new skills.

Social Links:
- Follow our Podcast on Tik Tok here
- Follow Product School on LinkedIn here
- Join Product School's free events here
- Find out more about Product School here

Brought to you by:
Sprig, a product experience platform that generates AI-powered opportunities to continuously improve your product at scale. Sprig AI captures your product experience in real time through Heatmaps, Replays, Surveys, and Feedback studies and instantly analyzes all of your product experience data to generate real-time insights.
Join product teams at Figma and Notion by uncovering AI-powered product opportunities at scale. Visit sprig.com/productschool to book a demo and get a $50 gift card.

Credits:
Host: Carlos Gonzalez de Villaumbrosia
Guest: Frank te Pas

The Future Of Last-Mile Delivery: Self-driving Cars, Virtual Kitchens, AI | Chief Product Officer at JustEat Takeaway, Jessica Hall | E23909 Oct 202400:43:39

In this episode of #TheProductPodcast we chat with Jessica Hall, Chief Product Officer at Just Eat Takeaway. Jessica shares her journey in the food delivery industry, detailing her role in transforming Just Eat Takeaway into a global leader that serves over 81 million customers across 19 countries. She discusses the complexities of re-platforming a product, integrating diverse team cultures after multiple acquisitions, and simplifying the user experience of a multi-feature platform.

In this episode, Jessica dives into her strategic framework for product expansion, focusing on how she prioritizes new markets, users, and use cases. She also addresses the future of food delivery, highlighting trends such as AI, self-driving cars, and virtual kitchens. Jessica emphasizes the importance of maintaining a customer-centric approach while navigating the challenges of a rapidly evolving industry.

Key Takeaways👇:
- Customer-Centric Innovation: Jessica highlights that understanding customer needs is vital for driving successful product development. Just Eat Takeaway's expansion into non-food items reflects their commitment to convenience.
- Culture Integration Post-Acquisition: She shares insights on creating a unified culture within a diverse workforce, emphasizing that engagement and communication are crucial for overcoming challenges.
- Simplicity Before Automation: Jessica advocates for simplifying processes before automating them, ensuring that businesses can operate more efficiently and effectively while reducing costs.

Social Links:
- Follow our Podcast on Tik Tok here
- Follow Product School on LinkedIn here
- Join Product School's free events here
- Find out more about Product School here

Brought to you by:
Sprig, a product experience platform that generates AI-powered opportunities to continuously improve your product at scale. Sprig AI captures your product experience in real time through Heatmaps, Replays, Surveys, and Feedback studies and instantly analyzes all of your product experience data to generate real-time insights.
Join product teams at Figma and Notion by uncovering AI-powered product opportunities at scale. Visit sprig.com/productschool to book a demo and get a $50 gift card.

Credits:

Host: Carlos Gonzalez de Villaumbrosia
Guest: Jessica Hall

From Inventing Google Chromecast to Reinventing Physical Therapy with AI | Mario Queiroz, Chief Product Officer at Hinge Health | E23802 Oct 202400:39:35

In this episode of The Product Podcast, we chat with Mario Queiroz, VP of Product at Hinge Health and former VP at Google, where he co-invented the Google Chromecast.

Mario takes us on a captivating journey through his diverse career, from building revolutionary hardware products at Google to transforming healthcare with digital physical therapy at Hinge Health. He opens up about the challenges of moving from software to hardware, the complexities of scaling a global product, and the role of AI in personalizing healthcare solutions.

In this episode, Mario dives into the development of Google Chromecast, how Hinge Health is redefining healthcare with AI, and the importance of combining product management expertise with domain knowledge. He also shares his experience in leading cross-functional teams to drive innovation in both the tech and healthcare industries.

CONTENT
(00:25) 🌎 From Brazil to the US: Mario’s Journey to Stanford and HP
(03:10) 📡 Building Chromecast: Lessons in Hardware and Software
(05:38) 🎮 Innovating at Google: Revolutionizing Streaming with Chromecast
(16:22) 💡 Leading at Hinge Health: Digital Solutions for Chronic Pain
(21:04) ⚕️ Aligning Product Success with Health Outcomes
(24:36) 🤖 Leveraging AI for Personalized Healthcare
(36:37) 🚀 Navigating Regulatory Challenges and Scaling in Healthcare

KEY TAKEAWAYS👇:

  • Hardware Meets Software: Mario shares the groundbreaking journey behind Google Chromecast and how integrating software into hardware can create game-changing products.
  • AI in Healthcare: Learn how AI is reshaping healthcare through personalized treatment at Hinge Health, blending technology with human care for better outcomes.
  • Cross-Industry Expertise: Mario reflects on navigating product management in multiple industries, emphasizing the importance of blending product expertise with deep domain knowledge.
  • Building Cross-Functional Teams: Insights into how Mario led cross-functional teams to drive innovation, focusing on both business needs and user experiences.


SOCIAL LINKS:
- Follow our Podcast on Tik Tok here
- Follow Product School on LinkedIn here
- Join Product School's free events here
- Find out more about Product School here

Credits:
Host: Carlos Gonzalez de Villaumbrosia
Guest: Mario Queiroz

Transforming a 27-Year-Old Business into an AI Powerhouse | Vinod Suresh, US Chief Product Officer at GoDaddy | E23725 Sep 202400:59:23

In this episode of The Product Podcast, we sit down with Vinod Suresh, US Chief Product Officer at GoDaddy, to dive deep into his journey from moving across 13 schools as a child to leading major product teams at GoDaddy. Vinod shares his passion for lifelong learning, explaining how this constant evolution has shaped his leadership approach, enabling him to embrace and drive change effectively in a fast-paced environment.

Vinod discusses GoDaddy’s Entrepreneur's Wheel, which covers identity, presence, and commerce, and how it helps small businesses and entrepreneurs build their digital presence. He explains how the company ensures its products work seamlessly together to create a fully connected ecosystem, providing customers with the tools they need to succeed.

In this episode, Vinod also breaks down his unique approach to time management and prioritization—skills that have allowed him to successfully lead a large, dynamic team while maintaining a strong personal and professional balance.

CONTENT
(00:00) 🎒 Vinod’s Journey: From 13 Schools to Leading GoDaddy’s Product Team
(07:25) 📚 Lifelong Learning: How Continuous Education Fuels Success
(18:51) 🌐 The GoDaddy Ecosystem: Building for Entrepreneurs Around the World
(24:14) 🛠️ Structuring a Product Team for Maximum Impact
(32:54) 🌍 Expanding Beyond Domains: GoDaddy’s End-to-End Entrepreneur Support
(44:09) 🔗 Creating a Connected Product Experience at GoDaddy

KEY TAKEAWAYS👇:
1. Embracing Change: Vinod’s ability to adapt quickly has become his strength, helping him lead GoDaddy’s transformation into a product-driven ecosystem for entrepreneurs.
2. Lifelong Learning: His belief in continuous education keeps him ahead of industry trends and better prepared for future challenges.
3. Process Efficiency: Vinod dives into how he has built efficient, self-sustaining processes at GoDaddy to streamline operations, from weekly reviews to monthly business evaluations, allowing his team to focus on innovation.
4. Structuring Product Teams: Vinod wraps up by discussing how his product teams are structured to focus on customer outcomes, rotating across products and leveraging AI for a connected and hyper-personalized customer experience.

SOCIAL LINKS
- Follow our Podcast on Tik Tok here
- Follow Product School on LinkedIn here
- Join Product School's free events here
- Find out more about Product School here

CREDITS:
Host: Carlos Gonzalez de Villaumbrosia
Guest: Vinod Suresh

Scaling a Car Rental Marketplace to over $1Billion in Revenue | Tom Wang, Chief Product Officer at Turo | E23618 Sep 202400:48:02

In this episode of The Product Podcast, we chat with Tom Wang, Chief Product Officer at Turo, the world’s largest peer-to-peer car-sharing marketplace.

Tom shares his journey of scaling Turo from a small team to a leading car-sharing platform that allows entrepreneurs to monetize their idle cars while providing customers with a unique and convenient rental experience. He opens up about his experience in building a high-quality marketplace, the evolution of Turo’s product team, and the importance of staying close to customers to drive innovation.

In this episode, Tom dives into how Turo uses AI to prototype customer-focused solutions, why creating a high-quality marketplace is crucial for long-term success, and the lessons he has learned from Turo's entrepreneurial hosts. He also touches on how Turo’s unique selection of vehicles creates emotional connections with customers and how staying customer-centric drives product development at every stage.

CONTENT
(00:00) 🚗 Turo’s Journey: Scaling a Peer-to-Peer Car-Sharing Marketplace
(01:52) 🚀 From RelayRides to Turo: The Evolution of the Product Team
(04:49) 🌟 The Importance of High-Quality Hosts in Marketplace Success
(07:41) 📈 Building a Data-Informed, Customer-Driven Culture
(13:22) 🛠️ Enhancing Host and Guest Experiences Through Product Innovations
(18:06) 💼 Positioning Turo in a Competitive Market
(23:56) 🤖 How Turo is Using AI to Solve Real Customer Problems
(32:07) 🚙 Looking to the Future: What’s Next for Turo

KEY TAKEAWAYS👇:
1. Customer-Centric Product Development: Tom emphasizes the power of listening to customer feedback—both hosts and guests—ensuring the product meets real-world needs while uncovering new opportunities for innovation.
2. Balancing Data and Insights: While Turo values data, Tom believes that customer interactions and real-world use cases are key to driving product development. It's about blending data with human insights.
3. Leveraging AI for Innovation: Turo uses AI prototypes to solve specific customer problems, ensuring technology aligns with practical, real-world use rather than creating novelty features without value.

Social Links:
- Follow our Podcast on Tik Tok here
- Follow Product School on LinkedIn here
- Join Product School's free events here
- Find out more about Product School here

Credits:
Host: Carlos Gonzalez de Villaumbrosia
Guest: Tom Wang

Growing as a CPO as your product grows from 0 to $10B valuation | Tomer London, Co-founder and Chief Product Officer at Gusto | E23511 Sep 202400:45:50

In this episode, of The Product Podcast, we chat with Tomer London,Co-founder and Chief Product Officer of Gusto, the leading HR platform for small and medium-sized businesses in the US.

Tomer shares his journey from coding his first inventory management system for his dad’s clothing store as a teenager to building Gusto into a comprehensive payroll and HR platform serving over 300,000 small businesses. He opens up about the challenges of evolving his role as CPO, transitioning from hands-on coding to building product teams, and scaling the company while staying deeply customer-focused.

In this episode, Tomer dives into the importance of embedding compliance into the core of Gusto’s product, why he believes product management should be data-aware but not data-dependent, and how he fosters a culture of intuition-driven decision-making. He also shares how Gusto integrates AI to streamline processes, from payroll automation to enhancing customer support, all while maintaining the human touch that defines their success.

CONTENT
(00:19) 🌱 Early Beginnings: Building Software for a Small Business
(03:33) 💪🏽 From Engineer to Product Leader
(04:45) 👨🏽‍⚖️ The Importance of Compliance in Small Business Solutions
(11:00) ⚖️ Balancing Data and Intuition in Product Management
(20:26) 💥 Gusto's Product Expansion Strategy
(35:51) 🤖 AI and Human Touch in Customer Experience

KEY TAKEAWAYS👇:
Customer-Centric Product Development: Tomer emphasizes that listening to customers and addressing their pain points is the foundation for building successful products. Gusto's focus on helping small businesses manage compliance and payroll seamlessly has driven its product-market fit.

Data-Aware, Not Data-Dependent: Tomer believes that while data is important, product managers should balance it with intuition built from direct customer interactions. This approach ensures that products are not just functional but deeply aligned with user needs.

Scaling with AI & Human Touch: Gusto’s innovative use of AI enhances internal efficiency and customer service. Tomer shares how AI-driven features like automated data entry make life easier for users, while maintaining personal connections through exceptional customer support.

FOLLOW US ON SOCIAL:
- Follow our Podcast on Tik Tok here
- Follow Product School on LinkedIn here
- Join Product School's free events here
- Find out more about Product School here

BROUGHT TO YOU BY:
Eppo, the next-generation A/B testing and feature management platform built for modern growth teams by alums of Airbnb and Stitch Fix. Visit their website https://www.geteppo.com/, and 10x your experiment velocity.

CREDITS:
Host: Carlos Gonzalez de Villaumbrosia
Guest: Tomer London



The tool product managers love and is disrupting Jira | Karri Saarinen, CEO at Linear | E23404 Sep 202400:31:29

In this episode of the Product Podcast we chat with Karri Saarinen, the CEO at Linear. It's the fastest-growing and most beloved project management tool in the world. The company is valued at $400 million, and has raised $52 million in funding from Accel, Sequoia, and some of the world’s most successful entrepreneurs including the founders of Slack.

Before Linear, Karri led product design at Airbnb and Coinbase.

In our conversation, we'll discuss how his design background is helping him a product users love, his strong Product-Led Growth (PLG) approach to reach decision-makers, how to not always rely on data for product decisions, and his stance against incorporating AI-specific features into his product at this time.
 
Discover how Linear is building the tool that PMs love with a innovative and human approach that allows them to be growing so fast and having the sense of belonging of clients. This episode is packed with lessons on how coming from a different background can be a positive perspective when building a product that turns into the most enjoyable and efficient way to manage development.

(00:00) 🎬 Intro
(03:16) 🚀Design Background & Starting Linear
(06:41) 👨🏽‍💻 Role and Focus as a Founder
(09:19) 🛒 Competing in a Crowded Market
(12:45) 📈 Maintaining Long-Term Success
(14:48) 📚 Conclusion

KEY TAKEAWAYS
1. Design-Centric Approach: As a designer, Karri's approach to starting Linear focuses on user experience and brand. He emphasizes the importance of creating a great experience for users, especially in a collaboration tool like Linear.
2. Role as a Founder: Karri handles non-technical aspects of the company, including design and product vision. He believes in focusing on areas where he can make the most impact, like maintaining high standards in design and brand.
3. Unlike competitors who expand to generalize their tools, Linear stays focused on providing an excellent user experience for its target audience. Differentiating in a crowded market by building the best product specifically for software teams.


SOCIAL LINKS:
- Follow our Podcast on Tik Tok here
- Follow Product School on LinkedIn here
- Join Product School's free events here
- Find out more about Product School here

BROUGHT TO YOU BY:
Pendo, the only all-in-one product experience platform for any type of application. With all the tools you need, in one simple-to-use platform, Pendo makes it easy to answer critical questions about how users are engaging with your product—then turn those insights into action—all so you can get your users to do what you actually want them to do. Visit their website to create your free Pendo account today

Eppo, the next-generation A/B testing and feature management platform built for modern growth teams by alums of Airbnb and Stitch Fix. Visit their website and 10x your experiment velocity.


CREDITS:
Host: Carlos Gonzalez de Villaumbrosia
Guest: Karri Saarinen



How Twitch Captures the Attention of Over 140M Monthly Active Users | Jeremy Forrester, VP Product | E23328 Aug 202400:42:02

In this episode of the Product Podcast we chat with Jeremy Forrester, VP Product at Twitch and a key player in the world of short videos and live streaming. From his work on Vine for Windows Phone at Twitter to his impactful eight-year stint at Twitch, Jeremy offers incredible insights into the challenges and successes that have shaped today’s media scene.
 
Jeremy talks about Vine's legacy and its influence on platforms like Instagram Reels and TikTok. Moving on to Twitch, he gives us a behind-the-scenes look at what keeps streaming audiences engaged and growing. We dive into how activities like gaming and DJ sets keep viewers hooked, with highlights like Ibai’s record-breaking streams and Ninja’s celeb collabs. Jeremy also explores the future of live streaming, including mobile game streaming and the impact of generative AI.
 
Discover how Twitch stands out from the crowd and the cool tools that make user experiences better. Jeremy also shares tips on how Twitch’s team structure supports both viewers and creators. This episode is packed with lessons on handling conflicts, continuous learning, and the importance of networking. Whether you’re a content creator or just love streaming, this episode is full of valuable insights and inspiration.

Content

(00:00) 🎬 Intro
(03:00) 🚀 The evolution of Jeremy at Twitch
(07:33) 📊 Key indicators of Twitch’s content
(11:09) 🧑‍💻 How does Jeremy define a content creator?
(13:48) 🌐 Twitch expansion: from community to events
(19:43) 🔮 What’s next for Jeremy
(24:10) 🎮 The gaming scene
(28:37) 🤖 How does Twitch implement Gen AI
(33:54) 🏢 Jeremy’s role as a VP of Product at Twitch


Key Takeaways

  • Learn from predecessors: Vine's influence on platforms like Instagram Reels and TikTok underscores the importance of studying and understanding past products. This can provide valuable insights and guide the development of new features or products.
  • Focus on community: Jeremy's role in evolving Twitch highlights the significance of fostering a strong community. Product people should prioritize features that help users build and sustain their own communities.
  • Utilize machine learning for personalization: Implementing personalized recommendations can significantly enhance user engagement. Additionally, features like polls and channel points can create interactive and engaging user experiences, emphasizing the need for continuous innovation in user engagement strategies.


Social Links:

  • Follow our Podcast on Tik Tok here
  • Follow Product School on LinkedIn here
  • Join Product School's free events here 
  • Find out more about Product School here


Brought to you by:

Pendo, the only all-in-one product experience platform for any type of application. With all the tools you need, in one simple-to-use platform, Pendo makes it easy to answer critical questions about how users are engaging with your product—then turn those insights into action—all so you can get your users to do what you actually want them to do. Visit their website https://www.pendo.io/productschool/ to create your free Pendo account today

Eppo, the next-generation A/B testing and feature management platform built for modern growth teams by alums of Airbnb and Stitch Fix. Visit their website https://www.geteppo.com/, and 10x your experiment velocity.

Credits:
Host: Carlos Gonzalez de Villaumbrosia
Guest: Jeremy Forrester

The Secrets of Instacart's AI: What’s Next for Personalized Shopping? with CPO Daniel Danker | E23221 Aug 202400:38:25

In this episode of the Product Podcast, join us for a chat with Daniel Danker, CPO at Instacart. Daniel breaks down Instacart Plus and how it’s changing the game with $0 delivery fees and lower costs. Find out how teaming up with Uber Eats has supercharged the value for members by combining grocery and restaurant deliveries into one smooth service. Daniel also talks about sticking to what you’re good at and teaming up for new stuff to keep everything top-notch.

We also dive into how AI is shaking things up at Instacart. Daniel gives us the scoop on cool features like "personal planograms" that tailor the shopping experience to what you like. Plus, we chat about how AI thinking is becoming part of everything they do, driving innovation while keeping the core product strong. Tune in to catch some great insights on leading products, keeping things simple, and how AI is changing the grocery game.

Strategic Partnerships for Enhanced Customer Value:
Form strategic partnerships that complement your services. Instacart’s collaboration with Uber Eats to integrate restaurant deliveries with grocery orders is a great example. Such partnerships can significantly enhance customer convenience and increase your value proposition.

The Importance of Membership Models:
Focus on developing robust membership models that offer tangible benefits. Instacart Plus provides perks like $0 delivery fees and reduced costs, making it attractive to users. Concentrate on your core strengths and consider partnerships to expand your service offerings efficiently.

Organizational Evolution with AI:
Integrate AI thinking across your organization rather than confining it to a single team. This fosters continuous innovation and ensures that AI-driven insights are applied to improve all aspects of the customer experience.
 
Product Leadership and the Power of Simplicity:
Practice effective product leadership by setting clear strategies, speeding up product delivery, and eliminating operational blockers. Emphasize simplicity in product development, focusing on core elements that drive success and avoiding unnecessary complexity.

Social Links:

- Follow our Podcast on Tik Tok here
- Follow Product School on LinkedIn here
- Join Product School's free events here
- Find out more about Product School here

Brought to you by:

Pendo, the only all-in-one product experience platform for any type of application. With all the tools you need, in one simple-to-use platform, Pendo makes it easy to answer critical questions about how users are engaging with your product—then turn those insights into action—all so you can get your users to do what you actually want them to do. Visit their website to create your free Pendo account today

Eppo, the next-generation A/B testing and feature management platform built for modern growth teams by alums of Airbnb and Stitch Fix. Visit their website, and 10x your experiment velocity.   

Credits:

Host: Carlos Gonzalez de Villaumbrosia
Guest: Daniel Danker

Slack's VP of Product & GM Jaime DeLanghe Reveals How to Monetize AI Product Features! | E23109 Aug 202400:56:10

In this episode, we're thrilled to have Jamie DeLanghe, VP of Product at Slack, who shares her inspiring journey from working in customer support at Etsy to a successful career in product management. Jamie provides valuable insights into mastering product management without a technical background, emphasizing the role of curiosity and self-education.
 
We delve into the integration of Slack, the evolving use of workplace communication tools, and strategies for aligning growth incentives in B2B SaaS. Jamie also discusses Slack's approach to enhancing user experience through AI, flexible pricing strategies, and the strategic expansion of Slack's product features to cater to both small teams and large enterprises.
 
This episode is packed with actionable advice and real-world examples for anyone interested in product management and career growth.

Key Takeaways
Successful product management requires fostering a collaborative environment. Managing a diverse team, including product managers, localization, and learning teams, emphasizes the importance of structure and resource allocation to support core features, AI development, and growth.

Be flexible with pricing strategies to meet the needs of different user segments. Balance between seat-based and usage-based pricing, and ensure fair billing practices to build trust and satisfaction among users.

Leverage AI to improve user experience and productivity. Prioritize the development of features that help users manage information effectively, and consider the cost and value of AI integrations when developing pricing strategies.

Social Links:

- Follow our Podcast on Tik Tok here
- Follow Product School on LinkedIn here
- Join Product School's free events here
- Find out more about Product School here

Brought to you by:

Pendo, the only all-in-one product experience platform for any type of application. With all the tools you need, in one simple-to-use platform, Pendo makes it easy to answer critical questions about how users are engaging with your product—then turn those insights into action—all so you can get your users to do what you actually want them to do. Visit our website to create your free Pendo account today

Eppo, the next-generation A/B testing and feature management platform built for modern growth teams by alums of Airbnb and Stitch Fix. Visit our website, and 10x your experiment velocity.   


Credits:

Host: Carlos Gonzalez de Villaumbrosia
Guest: Jaime DeLanghe

The Designer Behind Beats headphones' $1.5 Billion Success with Robert Brunner, Chief Designer at Beats by Dr. Dre | E23031 Jul 202400:46:16

In this episode of the Product Podcast, we're thrilled to host Robert Brunner, Chief Designer at Beats by Dr. Dre and founder of Ammunition. Robert takes us on an enlightening journey through his remarkable career, sharing the secrets behind designing products that drive billions in revenue.

We delve into the intersection of aesthetics and functionality, exploring how innovative design can propel a brand to new heights. Robert emphasizes the importance of balancing visual appeal with usability, providing invaluable insights for aspiring designers and product leaders.

Our conversation covers the vital role of leadership in the design process, highlighting how collaboration and cross-disciplinary input lead to cohesive, market-successful products. Robert also shares his thoughts on staying adaptable with evolving trends, ensuring your designs remain relevant in a fast-paced industry.

Tune in to hear about the creation of iconic products and the breakthrough moments that defined Robert’s career. We also discuss the importance of continuously refining your craft and prioritizing user experience to create beloved products.

Get ready to embrace innovative thinking, foster collaboration, and stay ahead of design trends. Join us for a thought-provoking episode that promises to elevate your design approach and inspire you to create impactful, user-centered products. Don’t miss this chance to learn from one of the industry’s most influential designers!

Key Takeaways:

Good design vs. great design: Good design is functional, usable, desirable, competitive, manufacturable, and affordable. Great design, however, inspires, empowers, and transforms. It challenges norms, fits into cultural contexts, and creates significant social and economic value.

Recognize that innovative design can significantly boost a company's revenue and market position. Strive to integrate creative design solutions that drive business success.

Always consider the user experience in your designs. Understand and anticipate user needs to create products that are loved and widely adopted. Focus on creating products that are both visually appealing and highly functional. Strive for a balance where aesthetics enhance usability and user experience.

Lead by fostering a collaborative environment that encourages creativity. Empower your team to innovate and contribute ideas that can enhance the design process.

Social Links:

- Follow our Podcast on Tik Tok here
- Follow Product School on LinkedIn here
- Join Product School's free events here
- Find out more about Product School here

Brought to you by:

Pendo, the only all-in-one product experience platform for any type of application. With all the tools you need, in one simple-to-use platform, Pendo makes it easy to answer critical questions about how users are engaging with your product—then turn those insights into action—all so you can get your users to do what you actually want them to do. Visit our website to create your free Pendo account today

Eppo, the next-generation A/B testing and feature management platform built for modern growth teams by alums of Airbnb and Stitch Fix. Visit our website, and 10x your experiment velocity.   

Credits:

Host: Carlos Gonzalez de Villaumbrosia
Guest: Robert Brunner

17 years at PayPal working in 10 different roles with Prashanthi Ravanavarapu | Product Executive at PayPal | E22924 Jul 202400:37:05

In this episode of the Product Podcast with Prashanthi Ravanavarapu, Product Executive at PayPal, we unlock the secrets to becoming a transformative product leader. Our guest takes us on her journey from the data team to leading customer experience initiatives at PayPal, showcasing the power of internal mobility for personal and organizational growth.
 
We chat about how product management can address global challenges like poverty and hunger and why human-centered design is crucial for making meaningful, impactful products.
 
Get ready to hear about building high-performing "missionary teams" where passion for the mission and customer alignment drive success. Our guest also shares fascinating anecdotes from her background as a shot putter, illustrating how discipline and dedication translate to powerful leadership.
 
We also dive into justice-driven product design, emphasizing the creation of inclusive and equitable solutions that tackle systemic issues and foster diversity. 
Join us for a thought-provoking conversation that promises to elevate your leadership skills and inspire lasting social impact. Don't miss out on this insightful episode!

Formula for navigating internal mobility effectively:
1. What are my unique strenghts?
    - Identify the skills and capabilities that set you apart.
    - Reflect on past roles and projects where you have excelled.
    - Consider feedback from peers and mentors to gain insights into your core competencies.
2. What are my interests?
    - Think about the areas within the organization that excite you.
    - Align your career aspirations with your passions.
    - Explore opportunities that not only challenge you but also keep you motivated and engaged.
3. What’s the business gap?
    - Look for gaps or unmet needs within the business that align with your strengths and interests.
    - Conduct a thorough analysis to understand where your skills can add value.
    - Develop a business case that demonstrates how your unique strengths and interests can address these gaps and contribute to the company's success.

The ingredients to unlock talent in people are discussed extensively. Here are the key components highlighted:
1. Purpose and Passion
2. Empathy and Understanding
3. Proactive Problem-Solving
4. Supportive Leadership
   
Social Links:

- Follow our Podcast on Tik Tok here
- Follow Product School on LinkedIn here
- Join Product School's free events here
- Find out more about Product School here

Brought to you by:

Pendo, the only all-in-one product experience platform for any type of application. With all the tools you need, in one simple-to-use platform, Pendo makes it easy to answer critical questions about how users are engaging with your product—then turn those insights into action—all so you can get your users to do what you actually want them to do. Visit our website https://www.pendo.io/productschool/ to create your free Pendo account today, and start building better experiences across every corner of your product.

Credits:

Host: Carlos Gonzalez de Villaumbrosia
Guest: Prashanthi Ravanavarapu

From launching the iPhone to experience a 20x growth in Wealthfront with VP Product, David Myszewski | E22817 Jul 202400:40:46

Join us for an inspiring episode of the Product Podcast with David Myszewski, as we dive into his incredible journey from an Apple engineer to a leading fintech innovator at Wealthfront. David shares his unique path from Wyoming to Silicon Valley, discussing his pivotal role in launching the first iPhone.

When he joined Wealthfront, the company was managing approximately $3 billion in assets. During his time at the company, he has experienced an extraordinary 20x growth, with Wealthfront now overseeing over $60 billion in assets under management.

David discusses Wealthfront's innovative features like tax loss harvesting and direct indexing, which have saved clients significant amounts in taxes. He emphasizes the importance of simplifying products to meet client needs and prioritizing long-term wealth-building. We also touch on future trends in fintech, including the strategic importance of bundling services to deliver comprehensive value to consumers.
 
Tune in to gain valuable insights from David's experiences and learn how continuous innovation and customer feedback drive successful product development. Don't miss this fascinating conversation about revolutionizing tech and fintech!

Episode Highlights
(00:00) 🎙️ Intro 
(03:45) 📱 Work on the first iPhone team 
(06:00) 👨‍💻 Did you get to demo in front of Steve Jobs? 
(08:23) 📈 From $3B assets to over $60B assets under management at Wealthfront 
(13:53) 💼 Caring about building long-term wealth for their clients 
(16:16) ⚙️ Spending about 70% of our time optimizing existing products 
(28:14) 🔬 Leverage research when building better products 
(31:52) 🎨 Where does design fit into the org?

Social Links:

- Follow our Podcast on Tik Tok here
- Follow Product School on LinkedIn here
- Join Product School's free events here
- Find out more about Product School here

Brought to you by:

Eppo, the next-generation A/B testing and feature management platform built for modern growth teams by alums of Airbnb and Stitch Fix. Visit our website, and 10x your experiment velocity.   

Credits:

Host: Carlos Gonzalez de Villaumbrosia
Guest: David Myszewski

How Francois Ajenstat's Unique Leadership Led to a $15.7 Billion Success" | Chief Product Officer at Amplitude | E22710 Jul 202400:47:01

In this episode of the Product Podcast, join us for a chat with Francois Ajenstat, Chief Product Officer at Amplitude. Francois shares his journey in the tech world, shaped by his AI professor dad, and his time at Tableau, where he helped it grow and eventually get bought by Salesforce for $15.7 billion.

Francois talks about important mindset shifts for leaders, like balancing frameworks with outcomes and embracing Amazon's "disagree and commit" principle. He stresses the importance of always learning and making a difference at every career stage.

We also dive into the future of AI in product management, talking about the launch of Snowflake Native Amplitude, which makes data management easier and acts as a co-pilot for product managers. Francois explains how this innovation is changing the game by simplifying and automating tasks.

Tune in for some great insights on leadership, innovation, and the future of AI in product management from one of the industry's top figures.  Don't miss it! 🎧✨

Episode highlights
(00:00) 🎙️ Intro
(03:37) 🌱 Figuring out How to Live and Grow Since a Very Early Age
(04:30) 💻 The Experience Working at Microsoft
(06:08) 📈 Joining Tableau: from $12M to Sell the Company to Salesforce
(14:21) 🚨 "I Hate Frameworks"
(20:02) 🤝 Disagree and Commit Principle from Amazon
(23:16) 🎤 Why Learn How to Demo will Take You to the Next Level
(31:40) 🔎 The Secrets Behind Amplitude
(43:36) 🤖 How AI Transforms Product Management

Social Links:
- Follow our Podcast on Tik Tok here
- Follow Product School on LinkedIn here
- Join Product School's free events here
- Find out more about Product School here

Brought to you by:
Pendo, the only all-in-one product experience platform for any type of application. With all the tools you need, in one simple-to-use platform, Pendo makes it easy to answer critical questions about how users are engaging with your product—then turn those insights into action—all so you can get your users to do what you actually want them to do. Visit our website to create your free Pendo account today, and start building better experiences across every corner of your product.

Credits:
Host: Carlos Gonzalez de Villaumbrosia
Guest: Francois Ajenstat

Trisha Price Reveals Pendo’s Game-Changing AI Product Features | Chief Product Officer at Pendo | E22603 Jul 202400:42:12

In this episode of the Product Podcast,  we sit down with Trisha Price, the Chief Product Officer at Pendo, to explore how AI is transforming product strategy and driving innovation. Trisha shares the incredible impact of OpenAI's ChatGPT on Pendo's development of new features, particularly in guide creation, analytics, and qualitative feedback synthesis. Learn how Pendo is balancing cutting-edge AI advancements with customer satisfaction through initiatives like hackathons and user feedback. 

Dive deep into Pendo's strategic integration of diverse products under one cohesive platform, the criteria for evolving features into standalone offerings, and the power of open APIs. Trisha provides valuable insights into the evolving role of chief product officers in shaping go-to-market strategies and achieving key business outcomes like reducing churn and driving growth. 

Get an exclusive behind-the-scenes look at the daily life of a product executive at Pendo, where customer engagement and meticulous execution tracking are crucial. Plus, get a sneak peek at an upcoming product launch set to redefine customer communication through AI and smart segmentation, promising hyper-personalized experiences.  This episode is packed with actionable insights for anyone navigating the rapidly evolving tech landscape. Don't miss it! 🎧✨

Episode highlights 🚀
(00:00) 🌟 Intro
(01:45) 🤖 How ChatGPT influenced Pendo's AI strategy
(11:20) 🛠️ Building an Integrated Product Platform at Pendo
(15:25) 🏢 How Product Teams Are Now Being Involved in Go-To-Market?
(20:30) 📊 Product Leadership and Success Metrics
(27:12) 📣 Three Approaches to Engage Customers
(35:10) 🗓️ Day in the Life of a Product Executive
(40:33) 🔍 Sneak Peek of Upcoming Launch

Key Takeaways
🎯 How Pendo Supercharged Their Product Strategy with AI
💬 Direct Customer Engagement Shapes Product Success
🚀 Hackathons: The Secret to AI Innovation at Pendo
📊 Using Their Own Platform to Identify and Engage Buyers
👥 A Day in the Life of a Product Executive

Social Links:

- Follow our Podcast on Tik Tok here
- Follow Product School on LinkedIn here
- Join Product School's free events here
- Find out more about Product School here

Brought to you by:

Eppo, the next-generation A/B testing and feature management platform built for modern growth teams by alums of Airbnb and Stitch Fix. Visit our website, and 10x your experiment velocity.   

Credits:

Host: Carlos Gonzalez de Villaumbrosia
Guest: Trisha Price

Building Multi-Million Audience Products: Inside Dow Jones' Monetization Strategy with Ryan Daly Gallardo | SVP, Consumer Products at Down Jones | E22526 Jun 202400:43:42

In this episode of the Product Podcast, unlock the secrets to leading successful product teams in our latest episode featuring Ryan Dally Gallardo, the Senior Vice President of Product at Dow Jones. Join us as Ryan takes us on her inspiring journey from intern to a pivotal leader managing top consumer brands like the Wall Street Journal.

In this episode, Ryan shares how her upbringing in a large family honed her communication skills, crucial for overseeing diverse teams. Her background in market research and analytics laid a solid foundation for her current role, emphasizing the importance of understanding systems rather than coding.

Dive deep into the concept of "front seat, back seat" leadership and learn how clear roles and communication are paramount in product management. Ryan also discusses the structure of Dow Jones' product teams and the advantages of having dedicated product owners for each brand and platform.

Explore essential product metrics, monetization strategies, and the delicate balance between user needs and business goals. Ryan explains how Dow Jones maintains a premium user experience while integrating ads and the impact of AI on journalism. This episode offers a comprehensive guide to building and leading successful products at scale, with valuable insights into leadership, cross-functional collaboration, and the significance of context in data interpretation.

Don't miss this opportunity to gain valuable insights from Ryan's wealth of experience!

Episode highlights 🚀
(00:00) 🏗️ Building Products for a Multi-Million Audience
(04:44) 📰 First Job at Dow Jones
(08:19) 🤝 Product Ownership and Collaboration Structure
(14:01) 📊 Product Metrics and Monetization Strategies
(19:11) ⚖️ Friction between advertising and subscription models
(27:40) 🌟 Personalization, Innovation, and Leadership in Media
(34:28) 🤖 Integration of AI in journalism
(42:03) 🔑 Context Is Key in Product Development

Social Links:

  • Follow our Podcast on Tik Tok here
  • Follow Product School on LinkedIn here
  • Join Product School's free events here 
  • Find out more about Product School here

Brought to you by:
Pendo, the only all-in-one product experience platform for any type of application. With all the tools you need, in one simple-to-use platform, Pendo makes it easy to answer critical questions about how users are engaging with your product—then turn those insights into action—all so you can get your users to do what you actually want them to do. Visit our website to create your free Pendo account today, and start building better experiences across every corner of your product.

Credits:
Host: Carlos Gonzalez de Villaumbrosia
Guest: Ryan Daly Gallardo

From LinkedIn and Atlassian Product Leadership to VC: The Evolution of Joff Redfern | Chief Product Officer at Atlassian | E22419 Jun 202400:43:04

In this episode of the Product Podcast, we dive into the fascinating career journey of Joff Redfern, who made a big move from Chief Product Officer at Atlassian to partner at Menlo Ventures. If you're navigating career changes or want to master business innovation, this episode is a must-listen.

Join us as Joff shares his insights on the dynamic roles of VP and CPO, the importance of managing talent, and building strong executive relationships. He also talks about his "less is more" philosophy, which extends to his sustainable living on a farm in Santa Barbara, where he's all about being food, water, and energy independent.

You'll learn about Joff's innovative "Rolling Four Plans" strategy, which he introduced at Atlassian. This game-changing approach to traditional annual planning promotes flexibility with quarterly updates, helping organizations stay ahead in a competitive market.

We also explore how AI is transforming venture capital and product tech industries. Joff discusses investments in pioneering companies, shedding light on how AI is reshaping software development and product management. Plus, he highlights the importance of effective communication in rallying teams around groundbreaking visions.

Don't miss this compelling episode filled with actionable insights and strategies to excel in the evolving tech landscape. Hit that subscribe button and join us for an exciting journey into the world of products! 🎧✨                                                           

Episode highlights 🚀
(00:00) 🚀 Transition From Product Executive to VC
(04:57) 🔨 Building a Great Business
(15:19) 📈 Improving Strategy With Rolling Four Plans
(19:39) 💪 Surround Yourself with Amazing People
(23:23) 💼 When Joff Joined Atlassian
(28:19) 💡 Venture Capital and AI Investing
(34:50) 🤖 AI's Impact on Product Tech Industry
(41:16) 🗣️ The Power of Effective Communication

Social Links:

  • Follow our Podcast on Tik Tok here
  • Follow Product School on LinkedIn here
  • Join Product School's free events here 
  • Find out more about Product School here

Brought to you by:
Eppo, the next-generation A/B testing and feature management platform built for modern growth teams by alums of Airbnb and Stitch Fix. Visit our website , and 10x your experiment velocity.   

Credits:
Host: Carlos Gonzalez de Villaumbrosia
Guest: Joff Redfern

From Local Food Delivery to Regional Tech Powerhouse with Yi-Wei, Chief Product Officer at Talabat | E22312 Jun 202400:30:52

Join us in a new Product Podcast as Yi-Wei Ang, the Chief Product Officer at Talabat, takes us through his extraordinary journey of transforming Talabat from a local food delivery service into the largest multi-service tech company in the Middle East. Yi-Wei shares invaluable insights into how his team expanded from 100 to 550 in product and engineering, and how they tackled the challenges of scaling a tech company in a rapidly growing market.

Discover the strategies behind structuring teams to stay closely aligned with business and customer issues, the importance of deep diving into each vertical, and the role of personalization in enhancing the customer experience. Learn about the potential for cross-selling between Talabat's diverse services and the innovative use of AI technology in customer experiences, such as AI-driven recipe generation in grocery stores.

In this episode, we delve into the complexities of product strategy in growing markets, emphasizing the need to understand local cultures and the importance of having local sponsors for new features to ensure commercial success. Yi-Wei also discusses balancing tailored experiences with brand consistency across different regions, long-term planning and prioritization, and fostering a culture of vulnerability and learning from failures.

This is a must-listen for anyone interested in product development and leadership in the fast-evolving tech landscape of the Middle East.

Episode highlights 🚀
(00:00) 👋 Intro
(00:55) 🏗️ Building a Multi-Service Tech Company
(01:30) 🍽️ About Talabat
(05:30) 🚀 Overcoming Early Startup Challenges
(10:57) 📈 Product Strategy in Growing Markets
(15:45) ⚖️ Balancing Innovation with Market Demand
(22:08) 🌟 Product Leadership and Vulnerability Insights
(28:12) 🔮 Future Trends in Tech Industry

Social Links:

  • Follow our Podcast on Tik Tok here
  • Follow Product School on LinkedIn here
  • Join Product School's free events here 
  • Find out more about Product School here

Brought to you by:
Pendo, the only all-in-one product experience platform for any type of application. With all the tools you need, in one simple-to-use platform, Pendo makes it easy to answer critical questions about how users are engaging with your product—then turn those insights into action—all so you can get your users to do what you actually want them to do. Visit our website to create your free Pendo account today, and start building better experiences across every corner of your product.

Credits:
Host: Carlos Gonzalez de Villaumbrosia
Guest: Yi-Wei Ang

Price Like a Pro: Alvaro Morales Unlocks Revenue Secrets | Co-Founder and CPO at Orb | E22206 Jun 202400:32:05

Join us in this episode with Álvaro Morales, CEO of Orb, as he explores product pricing strategies that align value and revenue. From his start as a software engineer at Asana to his current role leading pricing innovation, Álvaro offers insights into initial pricing decisions and the progression towards complex pricing frameworks. 

Learn how pricing strategies impact company growth, the importance of collaboration across departments, and the basics of usage-based pricing models. Discover the balance of choosing value metrics, introducing new pricing to customers, and the concept of reverse trials. 

The episode also touches on the future of pricing, billing system challenges, and Orb's approach to simplifying these for customer satisfaction. Álvaro discusses transitioning from seed-based to usage-based pricing, the importance of trust in pricing changes, and how to create value displays that maintain customer engagement.

Learn how to master pricing for your business.

Episode highlights 🚀
(00:00) 🎙️ Intro
(00:56) 💵 Understanding Product Pricing Strategies
(05:45) 📈 "Let's Increase Pricing"
(10:01) 💰 Maximizing Revenue With Usage-Based Pricing
(12:36) ⚙️ Pricing Is Just Friction
(24:23) 🤖 AI Pricing Strategies and Communication
(29:39) 🛠️ Building the Future of Pricing
(30:39) 🎬 Closing Remarks and End of Episode

Social Links:

  • Follow our Podcast on Tik Tok here
  • Follow Product School on LinkedIn here
  • Join Product School's free events here 
  • Find out more about Product School here


Brought to you by:
Eppo, the next-generation A/B testing and feature management platform built for modern growth teams by alums of Airbnb and Stitch Fix. Visit our website, and 10x your experiment velocity.

Credits:
Host: Carlos Gonzalez de Villaumbrosia
Guest: Alvaro Morales

Leading Product at Amazon and Google with Priyankka Mani | Chief Product & Design Officer at Lonely Planet | E22130 May 202400:43:49

Tune into this engaging episode of the Product Podcast, where we delve into the career story of Priyankka Mani, former CPO at Lonely Planet. Discover her incredible journey and insights gained from leading product teams at tech giants Google and Amazon, and how she expertly navigated her career switch from marketing to product management. Learn about her approach to handling user outcomes, her strategy for competitive e-commerce pricing, and her use of AI in content suggestions. Take away some valuable tips on leading a team through digital transformations and find that ideal balance between the speed of innovation and quality.

Episode highlights 🚀

(00:00) Transition From Marketing to Product Management
(05:36) Pricing Strategy in E-Commerce World
(13:06) Challenges and Opportunities in Machine Learning
(16:11) Global Expansion and Product Development
(24:42) Digital Transformation Challenges Lonely Planet
(30:14) Challenges of Content and Product Integration
(41:36) Balancing Velocity and Quality in Business

Social Links:

  • Follow our Podcast on TikTok here
  • Follow Product School on LinkedIn here 
  • Join Product School's free events here 
  • Find out more about Product School here 

Credits

Host: Carlos Gonzalez de Villaumbrosia
Guest: Priyankka Mani

From Ordinary to Extraordinary: Transform Your Product Strategy with Fabrice des Mazery | Former Chief Product Officer at Tripadvisor | E22015 May 202400:54:49

In this podcast, Fabrice des Mazery, former Chief Product Officer at TripAdvisor, shares invaluable perspectives on product management, ethics, and combating work burnout in large-scale operations. He stresses the significance of cultivating a robust product culture, developing clear strategies in line with the company's vision, and nurturing empathy within product teams. Additionally, Fabrice delves into the intricacies of managing product strategies within holding companies, underlining the importance of transparent communication and the establishment of well-defined objectives.

Throughout the discussion, Fabrice emphasizes the interconnectedness of user needs, ethical considerations, and business outcomes. By providing practical insights and emphasizing the value of maintaining an ethical approach to product development, the podcast serves as a valuable resource for product leaders and entrepreneurs navigating the challenges of modern product operations while prioritizing ethical considerations.

Episode highlights 🚀
(00:00) 🎙️ Intro
(03:11) 💡 Insights on Product Leadership and Entrepreneurship
(04:22) 🧑‍🤝‍🧑 Building Effective Teams and Product Strategies
(06:48) 🧠 Strategic Thinking and Execution in PM
(13:07) 🏢 Organizational Design and Product Team Dynamics
(22:45) ⚖️ Work-Life Balance and Team Management
(29:31) 🌟 Leadership and Self-Care
(41:26) 🌍 Global Product Community

Social Links:

  • Follow our Podcast on TikTok here 
  • Follow Product School on LinkedIn here 
  • Join Product School's free events here 
  • Find out more about Product School here 


Brought to you by:
Pendo, the only all-in-one product experience platform for any type of application. With all the tools you need, in one simple-to-use platform, Pendo makes it easy to answer critical questions about how users are engaging with your product—then turn those insights into action—all so you can get your users to do what you actually want them to do. Visit our website to create your free Pendo account today, and start building better experiences across every corner of your product.

Credits:
Host: Carlos Gonzalez de Villaumbrosia
Guest: Fabrice des Mazery

Insider Perspective: Fred Koopmans, Chief Product Officer at BigPanda, on on the day-to-day challenges of the life as a CPO18 Apr 202400:35:25

Join us for an enlightening fireside chat series featuring Product Leaders from top global tech companies. This time, we'll be joined by Fred Koopmans, Chief Product Officer at BigPanda, offering an exclusive chance to glean valuable perspectives from his experience. Hosted by Product School's Founder & CEO, Carlos Gonzalez de Villaumbrosia, this session provides an inside look into Fred's journey.

Discover what it's truly like to work in this dynamic role and gain unique insights into breaking into the industry. Fred will share the insider perspective on the day-to-day life of a CPO, discussing the challenges of the job and providing personal takeaways from their professional journey.

ABOUT THE SPEAKER:
Fred is an accomplished builder, weaving together a tapestry of trusted partnerships with enterprise customers. As the CPO at BigPanda, he stands at the forefront of empowering teams responsible for maintaining the digital heartbeat of the world.

Unlocking the Secrets of Tech Success: Insights from Amanda Rottier, SVP of Product at CNN16 Apr 202400:31:33

In this episode, join our podcast as our guest discuss the tech industry journey, PM roles, and real-world experience. Uncover secrets to successful transitions, community building, and skills that differentiate you in tech. Gain insights from Amanda Rottier, SVP of Product at CNN, on navigating this dynamic role, overcoming challenges, and personal insights.

Exploring Tech Careers: Insights from Saurabh Abhyankar, Chief Product Officer at MicroStrategy11 Apr 202400:33:42

In this episode, join us for a dynamic discussion as we explore the journey into the tech industry and the varied roles of Product Managers. Our special guest, Saurabh Abhyankar, Chief Product Officer at MicroStrategy, shares real-world experiences and unveils the secrets to successful transitions, building a strong professional community, and mastering the skills essential in the dynamic tech landscape. Gain exclusive insights into his remarkable career journey and the challenges and triumphs of the role.

Unlocking Tech Industry Secrets: PM Roles, Transition Success, & Community Building09 Apr 202400:36:18

In this episode, join us for a dynamic panel discussion on navigating the tech industry. Our experts share real-world experiences, unveiling the secrets to successful transitions, community building, and essential skills for thriving in the dynamic tech landscape. Featuring insights from Merci Victoria Grace, CEO at Panobi. Gain firsthand knowledge on the CEO journey and industry insights. Welcome to a packed episode of tech inspiration!

Leveraging AI for User Research, with Wevo CEO Nitzan Shaer04 Apr 202400:29:30

Join us for an engaging podcast featuring Product Leaders from leading tech companies worldwide. This exclusive session is hosted by Product School Founder & CEO, Carlos Gonzalez de Villaumbrosia, providing you with a unique opportunity to gain insights from Nitzan Shaer, CEO and Co-Founder at WEVO on how to leverage AI for User Research.

Nitzan will discuss what it’s like to work in this dynamic role and what it takes to get your foot in the door. You’ll also get the inside scoop on the day-to-day work of a CEO, the challenges of the job, and personal insights from their experience.

Meet the Speakers: Nitzan Shaer and Carlos González De Villaumbrosia

Nitzan, the dynamic CEO and co-founder of WEVO, stands at the forefront of innovation in user research. Guided by a relentless curiosity about the factors influencing decision-making, he has co-founded four startups, demonstrating his entrepreneurial spirit.

Unlocking Product Management Success: Insights from SiriusXM VP Derya Isler | Expert Tips & Strategies02 Apr 202400:34:17

In this episode, join us for insights from Derya Isler, VP of Product at SiriusXM, as she shares her experience in the dynamic world of product management. Hosted by Product School Founder & CEO, this session explores the varied roles of PMs, secrets to successful transitions, and skills that set you apart in the tech landscape. Gain valuable perspectives on thriving in this dynamic role, overcoming challenges, and building a strong professional community.

Synergy in Leadership and Product Excellence: A Blueprint for Growth28 Mar 202400:24:36

In this episode, join us as we delve into the tech industry journey, exploring PM roles and uncovering secrets to success in a dynamic landscape. Featuring insights from Jessica Hall, Chief Product Officer at Just Eat Takeaway, discover the crucial link between effective leadership and product excellence. Learn about empathetic leadership, strategic alignment, and fostering innovation to thrive in growth-centric environments. Tune in now to gain invaluable skills for professional advancement and product success.

Revolutionizing The Banking Industry: The Monzo Way26 Mar 202400:21:35

In this episode, we delve into the dynamic world of tech industry transitions with seasoned experts, uncovering the secrets to success and the skills crucial for navigating this ever-evolving landscape. Chief Product Officer of Monzo Fernando Fanton, takes the spotlight, revealing Monzo's revolutionary approach to democratizing investing and simplifying financial concepts for millions. From addressing mortgage complexities to combatting fraud, Monzo's ethos of accessibility and innovation leaves a lasting impression, inspiring listeners to embark on their own transformative journeys.

The Future of Product, with Product School CEO Carlos Gonzalez de Villaumbrosia21 Mar 202400:21:07

In this episode, we explore the tech industry's dynamic journey, focusing on the evolving roles of Product Managers and the crucial skills needed for success. Carlos Gonzalez de Villaumbrosia, CEO of Product School, shares insights into how AI-driven innovation is reshaping the landscape, emphasizing the strategic importance of Product teams in driving revenue growth and customer retention. Tune in for exclusive insights into thriving in the tech industry amidst AI-driven transformation.

Launching New Products In Companies Where It Matters Most19 Mar 202400:24:57

In this episode, join us for a captivating panel discussion on navigating the tech industry. Our experts share insights into the diverse roles of Product Managers and the keys to successful transitions. Debbie McMahon, Product Director at the Financial Times, offers invaluable perspectives on launching new products, emphasizing the importance of strategic alignment and meticulous execution. Tune in now to gain essential wisdom for mastering the art of product management in today's dynamic landscape.

Relationship Counselling: From Disjointed Features to Product-First Thinking14 Mar 202400:21:40

In this episode, join us as Carlo Bruno, VP of Product at Adyen, unpacks the shift towards a product-first philosophy. Drawing parallels to Formula One racing, Bruno highlights the symbiotic relationship between product managers and engineers. Through insights from Adyen's journey, he emphasizes the importance of breaking down silos and fostering a unified approach to product development. Tune in as Bruno advocates for organizations to embrace a collaborative culture centered around product success, offering valuable lessons on synergy between product management and engineering.

Cultivating Entrepreneurial Mindset in Product Management: Strategies for Success, Innovation, and Professional Growth12 Mar 202400:21:13

In this episode, we delve into the entrepreneurial mindset in product management with Millie Zah, Head of Product at DAZN. Millie shares insights on embracing risk, customer-centric innovation, agility, proactive problem-solving, and fostering collaborative cultures. Tune in to discover key strategies for success and personal growth in the dynamic tech landscape.

Data-Driven Tactics to Build a Customer-Centric Culture07 Mar 202400:27:08

In this episode featuring a dynamic panel discussion with seasoned professionals from top tech companies, including Lynda McDonald, Jake Canaan, Muli Farkas, Joe Dreimann, and Sara Logel. Join us as we delve into the multifaceted roles of product management and uncover the secrets to fostering a customer-centric culture in the tech industry. From data-driven strategies to practical approaches for embedding a customer-centric philosophy, our experts offer invaluable insights to navigate today's dynamic landscape. Tune in now to gain key skills that set you apart in the evolving tech world.

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