Explore every episode of the podcast The Orthopreneurs Podcast with Dr. Glenn Krieger
Dive into the complete episode list for The Orthopreneurs Podcast with Dr. Glenn Krieger. Each episode is cataloged with detailed descriptions, making it easy to find and explore specific topics. Keep track of all episodes from your favorite podcast and never miss a moment of insightful content.
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Title
Pub. Date
Duration
50 Years of Optimizing Ortho Practices Efficiency in 57 Minutes w/ Dr. Ron Roncone
01 Oct 2024
00:58:37
Many orthodontists dream of running their orthodontic practices with less stress, fewer patient visits, and higher productivity. I welcome back to the podcast, someone who has been living that reality for decades.
In this episode, Dr. Ron Roncone shares his time-tested secrets for orthodontic efficiency. He reveals how he brought patient visits down to just 7.3 per case without sacrificing the quality of care.
How did he do it? Smart scheduling and eliminating inefficiencies had a huge impact.
Dr. Roncone is a respected leader in orthodontic efficiency and has decades of experience. His expertise has helped numerous orthodontists streamline their processes.
He pours all it out to help you transform your workflow for better results and reduce inefficiencies in your orthodontic practice.
Don't miss out on learning how to run a more efficient, profitable practice. Click here to listen to the full episode and take your orthodontic practice to the next level!
Key Takeaways
Introduction (00:00) The strive for efficiency in orthodontics (01:28) Reduce appointments and eliminate emergencies (07:34) $600,000 production per team member (11:08) Smart scheduling strategies (21:56) Occlusion and treatment philosophy (37:28) The cost of ignoring basic occlusal principles (45:16) Continuing education in orthodontics (49:14)
Stop Waiting and Save Big on Orthopreneurs Summit 2025
27 Sep 2024
00:04:24
I know it sounds crazy, but many of you are leaving money on the table every year by not acting early and signing up for meetings as soon as they become available.
The OP Summit 2025 is your chance to grow your practice and enjoy the vibrant energy of Las Vegas. But, as always, ticket prices go up as time goes on.
Why pay $200, $400, or even $600 more later when you can secure your spot today? We're bringing together an incredible lineup of industry leaders to help you make 2025 your best year yet. Whether you’re aiming for clinical excellence or leadership skills, this summit has it all.
Register now at the lowest price available, book your hotel, and get ready for two of the best days of your professional life.
Introduction (00:00) Details about OP Summit 2025 in Vegas (00:41) Explanation of tiered pricing structure (01:36) Encouragement to plan ahead and commit (02:05) Addressing common excuses for not attending (03:03) Final call to action for early registration (03:44)
2x Your Orthodontic Practice Without Sacrificing Your Personal Life, Here's How
27 Aug 2024
00:45:43
Building a successful orthodontic practice while maintaining a healthy work-life balance is a challenge that many orthodontists face.
I recently did an episode where I talked about building a 3 million plus practice. We also had some conversations about it in the OrthoPreneurs Facebook group.
I had the pleasure of sitting down with my friend and colleague, Dr. Brian Rochford, to discuss building a successful orthodontic practice.
Dr. Rochford and I share a similar philosophy when it comes to balancing practice growth and personal fulfillment.
Dr. Rochford joined his childhood orthodontist's practice and transformed it into a modern, efficient operation. He integrated digital technologies and adopted innovative management strategies that doubled his practice's size.
One of the takeaways from our conversation was the idea that a profitable orthodontic practice doesn't have to come at the expense of your personal life.
In fact, it's quite the opposite. Dr. Rochford created a "lifestyle practice" that allows for both practice growth and personal fulfillment. He discusses his transition to a fully digital practice, highlighting how technology has streamlined operations and improved patient care.
By implementing efficient systems, delegating effectively, and focusing on patient care, you can create a practice that allows you to enjoy a fulfilling work-life balance.
Listen to the episode now and learn more about building a fulfilling practice today.
Key Takeaways
Intro (00:00) Joining and modernizing a practice (01:39) Transition to digital orthodontics (03:25) Balancing efficiency and growth (04:25) Work-life balance strategies (09:46) Learning from industry peers (15:20) Importance of delegation and leadership (24:11) Fitness and personal well-being (28:58) Dr. Rochford’s home renovation journey (38:20) Final thoughts (44:05)
Greatest Hits: Dr. Ben Fishbein – 30 Years Of Practice In 7 Years
10 Oct 2023
00:47:04
Orthodontics is a remarkable profession that offers practitioners various avenues to shape their careers and practices.
Some orthodontists choose to practice independently, while others opt for large group practices. In today's discussion, we delve into the inspiring story of Dr. Ben Fishbein, a visionary orthodontist who has achieved remarkable success by leveraging hard work and strategic thinking.
Dr. Fishbein's journey is a testament to the power of determination and smart practice management.
In 2013, Dr. Fishbein purchased a small practice with just seven team members.
This small endeavor would eventually grow into an orthodontic empire consisting of eight offices and employing 94 dedicated team members by the time he joined Smile Doctors DSO in 2020.
This incredible growth occurred over approximately seven years, showcasing Dr. Fishbein's commitment and work ethic.
He emphasizes that before scaling your practice, it's crucial to determine what kind of lifestyle you desire. This self-awareness serves as the foundation for your orthodontic journey.
While his path may not align with everyone's goals, Dr. Fishbein believes tailoring your practice to your desired lifestyle is essential.
One of the key takeaways from Dr. Fishbein's story is the concept of working hard for certain points in your career to achieve your dreams.
His determination and willingness to put in the hours allowed him to achieve tremendous growth over a short period of time.
His wife humorously notes that he put in 30 years of orthodontics in seven years while he worked tirelessly to expand his practice.
Dr. Ben Fishbein has accomplished so much in such a short amount of time, and there are many lessons to learn.
Take a few minutes and learn what went into building a sizable group of thriving, growing orthodontic practices and how you can apply many of these lessons to your own practice.
Key Takeaways
Intro (00:00)
Dr. Ben Fishbein's origin story (02:12)
Ortho is an art and science but a business as well (08:56)
How to massively scale an orthodontic practice (10:12)
A Simple KOL Habit That Can Elevate Your Clinical Skills
06 Oct 2023
00:07:58
Being recognized as a Key Opinion Leader (KOL) is a significant achievement in our profession. KOLs have the opportunity to share their knowledge and expertise with a broader audience of their peers.
KOLs often speak on behalf of companies or products within their field of expertise. They serve as educators, motivators, and advocates for these products or concepts.
But what does it really take to become a KOL, and what's life like on the other side of the stage?
Contrary to some misconceptions, being a KOL is not about fame or fortune, and neither is being on stage as glamorous as it appears.
It's about sharing a passion for something you believe in and helping others learn about it.
The reality is that it's hard work. Presentations require meticulous planning, scripting, and hours of practice. You also have to withstand some criticism and attacks.
But the takeaway from this episode is that if you want to improve your clinical skills, there's a valuable lesson to take from the KOL experience – document your cases meticulously.
By treating each case as if you were presenting it to a roomful of 500 people, you'll hold yourself to a higher standard. You'll pay closer attention to details, which is crucial for successful outcomes.
Tune in to learn more about documenting your cases!
Key Takeaways
- Intro (00:00)
- The life of a KOL (00:35)
- The challenges of reward of public speaking (01:39)
- Treat each case as if you were presenting it (03:50)
- How to be a better clinician (04:14)
Additional Resources
🔹 Your Voyage to Excellence... Register for the OrthoPreneurs Summit at Sea 2024: https://opsummit2024.com/
Greatest Hits: Why Did the Schulman Group Become a DSO and What Does That Mean?
03 Oct 2023
00:51:27
When the news broke that the group formerly known as the Schulman Group had transformed into a Dental Support Organization (DSO), many of us were left scratching our heads.
What prompted this transition, and what does it mean for the members and the orthodontic profession as a whole?
In this episode, we chat with guests Chris Vranas, the Executive Director of SG Management, and Dr. Robert Bray, the President and CEO, to shed light on the decision and its implications.
The Schulman Group began as a study group in the 1980s and underwent a significant transformation in 2018.
It rebranded as a member-owned Dental Support Organization, known as SSG Management LLC, but informally referred to as "SG."
This shift was pivotal, as it marked a departure from the traditional study group model towards something more innovative, future-looking, and member-focused.
The organization is now independently owned by its members, who each hold an equal share in this orthodontic DSO.
So, what exactly does SG Management offer its members?
The answer lies in the advantages of being part of this unique DSO while still maintaining independent practice ownership.
Through collective purchasing power, preferred supplier agreements, and non-clinical practice management solutions, SG Management provides its member shareholders with competitive pricing and services.
But here's the key: members continue to run their own patient-centered practices. They are not even required to do business with the preferred providers.
In other words, SG Management preserves the essence of individual practice while enhancing it with the resources and benefits of a DSO.
In addition, members navigate the ever-changing marketplace by exchanging real-world clinical experience and practice management expertise.
Tune in to this episode to learn more about this unique model known as an inside DSO and how new practices can join.
Key Takeaways
- Intro (00:00)
- Meet Chris Vranas and Dr. Robert Bray (00:52)
- History of the Schulman Group (02:58)
- What makes SG Management different as an inside DSO (18:23)
- The driving force behind Schulman Group becoming a DSO (23:43)
- Is Schulman Group looking for practices to join (33:27)
Embracing Our Warriors: Changing Lives One Smile at a Time
29 Sep 2023
00:06:49
A few years ago, I had the privilege of meeting Darrel, a former Gulf War veteran. He came into my office six years ago, seeking not just dental care but confidence and hope.
Darrel was embarrassed by his smile and found it challenging to even go out in search of employment.
Together, we worked to give him the smile he so desperately needed. However, it dawned on me that we, as a society, should never let veterans like Darrel slip through the cracks like this.
This realization led to the birth of "Embracing Our Warriors," a program close to my heart that aims to link orthodontists with veterans in need.
The program is designed to assist needy veterans, carefully vetted and qualified based on income and disability, to receive the orthodontic care they deserve.
Our goal is to ensure that no veteran is left without the smile and confidence they need to thrive in life.
Embracing Our Warriors is set to launch on Veterans Day, but there's a crucial element that we need your support for – funding.
Now, let me explain why this financial support is essential.
I've personally bootstrapped this organization for the last six months, covering expenses like hiring an executive director, advertising, infrastructure development, accounting, and legal fees out of my own pocket.
However, without adequate funding, there's a real risk that Embracing Our Warriors might have to shut down.
So, I'm reaching out to you, our community, our friends, and our allies.
Please consider visiting embracingourwarriors.org and making a donation. Your contribution will go a long way in helping us continue this vital work.
Together, we can honor our veterans, transform their lives, and change the world.
Tune in to this episode to learn more about Embracing our Warriors!
Greatest Hits: Dr. Luis Carriere "Nothing Is Impossible"
26 Sep 2023
00:48:27
In orthodontics, the name Dr. Luis Carriere is synonymous with innovation, clinical expertise, and a commitment to advancing the field.
While many may associate his name with the Carriere Motion Class II and Class III corrector, Dr. Carriere is much more than an inventor. He is a master clinician, a gentleman of the highest order, and a second-generation orthodontist following in the footsteps of his renowned father.
In this Greatest Hits Series, we revisit a popular episode where he graciously shared his insights into different clinical aspects of orthodontics.
Among these clinical aspects we talk about is the crucial role of the tongue in malocclusions and overall oral health.
The improper positioning of the tongue during functions like swallowing, chewing, and speaking can contribute to malocclusions and open bites.
Dr. Carriere stresses the importance of training patients to reposition their tongues correctly. Understanding and addressing the tongue's role in orthodontics is essential for achieving long-term stability and preventing relapse.
Tune in to learn from one of the leading experts in our profession.
Key Takeaways
- Meet the world-renowned Dr. Luis Carriere (01:19)
- Difference between practicing in Spain and the USA (06:58)
- What we must do as a profession to educate our patients (10:08)
- The Motion Appliance (17:39)
- The 5 components of Class II correction (19:39)
- TMJ disorders and mandible position (25:58)
- Orthodontic treatment and tongue positioning (34:26)
Additional Resources
🔹 Your Voyage to Excellence... Register for the OrthoPreneurs Summit at Sea 2024: https://opsummit2024.com/
Why Bringing Your Team to Professional Meetings is a Game Changer
22 Sep 2023
00:05:42
Today, I want to share a powerful insight I gained at the recent Orthopreneurs summit.
I was genuinely surprised by the number of doctors who attended with their teams - not just a couple of team members, but groups of 8 to 12 or even more.
If the opportunity arises for your team members to attend a meeting, I strongly urge you to consider it.
You might wonder, why bring the team?
Well, here's the thing: team members play a crucial role in shaping your office culture.
They take the knowledge and insights from keynote lectures and discussions and translate them into actionable steps for your practice.
Imagine the challenge of attending a meeting, coming back inspired, and then trying to convey that feeling and the brilliant ideas shared with your team.
It's not always easy, is it?
Tune in to this 5-minute Friday episode to hear more about the need to have your team attend meetings.
Key Takeaways
- Intro (00:00)
- Bring your team to meetings (00:43)
- Driving culture transformation (01:33)
- Invest in your team (02:43)
- Personal and professional growth (03:13)
Additional Resources
🔹 Your Voyage to Excellence... Register for the OrthoPreneurs Summit at Sea 2024: https://opsummit2024.com/
Demystifying Private Equity and Orthodontic Practice Acquisition w/ Michael Kruspe
19 Sep 2023
00:44:45
The orthodontic industry is currently only about 10% consolidated, which means that a relatively small percentage of practices are part of organized groups or dental support organizations (DSOs)
However, this landscape is evolving rapidly, with more and more practices considering the possibility of private equity-backed partnerships.
Unfortunately, there is loads of misinformation and misconceptions that make it hard for people to understand how private equity-backed DSOs work properly.
To shed light on this often misunderstood topic, we sat down with Michael Kruspe, Chief Development Officer at Smile Doctors, the largest orthodontic-focused DSO in the U.S.
Private equity is a form of financing in the private markets. Unlike venture capital, which typically supports startups and new ideas, private equity focuses on mature businesses.
These businesses are already profitable and have established revenue streams. Private equity firms pool resources from private investors to invest in these companies with a track record.
One of the intriguing aspects of private equity in orthodontics is the recurring four to five-year timeline. Michael sheds light on why this timeframe is crucial.
Private equity firms aim to invest in orthodontic practices, help them grow, and eventually move them to a more capitalized private equity firm. This process typically takes four to five years.
Michael predicts that similar to general dentistry, orthodontics will eventually see a higher level of consolidation, potentially reaching 35% or more. This underscores the early-stage nature of the industry's transformation.
Whether you're an orthodontist considering private equity or simply curious about the industry's future, this conversation offers valuable insights into the world of private equity in the orthodontic industry and debunks common misconceptions.
Let's dive in.
Key Takeaways
- Intro (00:00)
- Meet Michael Kruspe, Chief Development Officer at Smile Doctors OSO (01:34)
- What is Private Equity in orthodontics (06:34)
- Understanding Private Equity timelines (08:15)
- What equity means for doctors in an OSO (12:51)
- How an OSO grows (16:12)
- Practice valuations and deal structuring (18:12)
- Misconceptions and myths around OSO's (25:23)
- Joint Venture model in OSOs (29:01)
- Is Smile Doctors too big? (37:24)
Additional Resources
🔹 Michael Kruspe's email: michael.kruspe@smiledoctors.com
🔹 Your Voyage to Excellence... Register for the OrthoPreneurs Summit at Sea 2024: https://opsummit2024.com/
Embracing AI in Your Practice: A Path to Efficiency and Growth
15 Sep 2023
00:08:07
AI has been a buzzword for a while now, and its potential benefits are undeniable.
But before we get carried away with the AI hype, it's essential to remember that there are other ways to improve efficiency in your practice that have nothing to do with AI.
One of the most significant advantages of AI is its ability to enhance the effectiveness of your team.
AI can assist with tasks such as grammar checking, spelling correction, and content generation, resulting in more polished and compelling communication.
For instance, consider crafting a sales script. Would you trust your team to create one from scratch, or would you turn to AI to generate a flawless and persuasive script?
AI can automate various tasks, from follow-up calls to engaging potential patients. These technologies are in their infancy and will only become more powerful over time.
By implementing such solutions, your stress levels will decrease, productivity will soar, and your practice's profitability will increase.
Plus, you'll have more time to engage in activities that challenge and stimulate your mind.
Tune in to learn more
Key Takeaways
- AI is more than just a buzzword (00:30)
- Unlocking the power of AI (01:18)
- The real threat of AI (02:00)
- Historical perspective on technology (03:35)
- Staffing and the AI advantage (04:23)
- AI automation in a practice (05:16)
Additional Resources
🔹 Your Voyage to Excellence... Register for the OrthoPreneurs Summit at Sea 2024: https://opsummit2024.com/
Tips to Hire the Right Director of Operations for Your Practice
12 Sep 2023
00:40:34
The success of an orthodontic practice often hinges on the careful orchestration of clinical expertise and effective business management.
While the orthodontist focuses on delivering great ortho and providing overall leadership and vision, there's often a behind-the-scenes hero who ensures the practice runs smoothly - the Director of Operations.
In this episode, I am joined by Nicole Pruitt, the Director of Operations at Boschken Orthodontics. She has been instrumental in the practice's success and shares what it takes to deliver on this role.
Nicole's partnership with Dr. Boschken highlights the significance of having a trusted individual by your side in your practice. Dr. Boschken often credits Nicole as a key factor in their success and emphasizes her role as the "better half" when discussing the practice's achievements.
Nicole's career path may not have followed a traditional route to orthodontic management.
She started her professional journey in sales before joining Boschken Orthodontics in 2011 as a Treatment Coordinator and eventually to her current role.
Nicole's sales background has proven to be a valuable asset in her role. She has brought the principles of sales, customer service, and effective communication into the practice. This also dispels the myth that you need someone with a formal business school background, such as an MBA, for this role.
Finding the right Director of Operations can be challenging, and the road is littered with relationships that have fallen apart where people tried to make it happen.
Even though there's no one-size-fits-all formula for finding the right person, Nicole and I go through some qualities to look out for and some mistakes to avoid.
Tune in!
Key Takeaways
- Nicole's background and entry into orthodontics (00:59)
- Qualities of a successful director of operations (05:10)
- Importance of having a right-hand person (07:04)
- The visionary and leadership role of an Orthodontist (17:02)
- Biggest mistakes in hiring director of operations (26:19)
- The feedback fix (32:22)
- Nicole's favorite part of her job (35:08)
Additional Resources
🔹 Your Voyage to Excellence... Register for the OrthoPreneurs Summit at Sea 2024: https://opsummit2024.com/
The average orthodontic practice is projected to experience a 6% decline in 2023 compared to the previous year, 2022.
But the fact of the matter is that some practices are thriving while others experience a decline in performance.
Blaming external factors like the economy or location won't lead to solutions.
It's time to take a hard look in the mirror and assess what you can do to fuel the growth of your practice.
As the leader of your practice, it's crucial to take responsibility for its performance. Ask yourself if you've done everything possible to drive growth and increase profitability.
It's time to take charge, adapt, and thrive in the evolving landscape.
Key Takeaways
- Practice growth in 2023 (00:26)
- The real reason your numbers are down (01:01)
- How to work smart in a recession (01:43)
- Implement tech to be more efficient (02:54)
Additional Resources
🔹 Your Voyage to Excellence... Register for the OrthoPreneurs Summit at Sea 2024: https://opsummit2024.com/
As an orthodontist, I've always loved helping my patients achieve their dream smile, but what really gets me going is helping my peers with the different challenges we face as a profession.
While most of my training focused on the technical aspects of orthodontics, I quickly realized that running a successful practice also requires a strong understanding of the business side of things.
This is why I've dedicated a significant portion of my career to mentoring other orthodontists and offering to help them navigate the complexities of the industry.
I spend up to three hours each week on phone and Zoom calls with my peers.
These conversations fill my bucket despite the occasional criticism and negativity I might get from some quarters.
The criticism shows I'm making an impact and pushing boundaries.
Listen in to hear why I’m so passionate about helping my peers and how you can get hold of me.
Key Takeaways
Intro (00:00) Handling criticism with resilience (00:40) My motivation behind peer education (01:45) The prevalence of misinformation in orthodontics (02:33) Networking and social capital (03:39) Reach out to me to talk about anything (04:30)
Streamline Your Orthodontic Practice with Orthazone w/ Dr. Maryann Kriger
05 Sep 2023
00:40:03
In this episode, I am joined by Dr. Maryann Kriger, a seasoned orthodontist and the brain behind Orthazone.
Running her own orthodontic practice, Dr. Kriger became acutely aware of the complexities involved in inventory management, ordering supplies, and maintaining transparent pricing.
Traditional methods were time-consuming, and it was challenging to track expenses accurately.
This led her to create Orthazone, a platform that simplifies these processes and empowers orthodontists to make informed decisions by providing comprehensive insights into their spending patterns.
Orthazone has been one of the better-kept secrets in orthodontics that many people may not have heard of or don't know what it's about.
It is a revolutionary platform that combines the convenience of an online marketplace with powerful inventory management tools, catering specifically to orthodontists.
Whether you're a solo practitioner or managing multiple practice locations, Orthazone offers a comprehensive solution to enhance inventory management, streamline ordering, and optimize overhead costs.
It helps doctors and their teams concentrate on what truly matters in their practice.
At the heart of Orthazone's value proposition is its powerful dashboard. This feature is a game-changer for orthodontists seeking to gain full control over their inventory and expenses.
Say goodbye to hours spent poring over invoices and struggling to reconcile expenses. The Orthazone dashboard provides a comprehensive overview of your spending patterns, allowing you to make informed decisions about where to allocate your resources.
By identifying spending trends and optimizing your purchasing decisions, you can achieve remarkable cost savings that directly impact your bottom line.
Tune in to this episode to hear Dr. Maryann Kriger's story and orthodontic journey and why she believes you must try Orthazone to transform your practice.
Key Takeaways
Intro (00:00)
Meet the original Dr. Kriger (00:44)
Full mouth occlusal equilibration (08:05)
Crossover between ortho and cosmetic surgery (12:54)
You've probably been in a situation where you want to express gratitude to a team member for something they've done or a milestone they have achieved at work but struggled to determine what would be the best way to go about it.
Today, we're diving into a simple yet incredibly impactful concept that can transform how you show appreciation to your team members.
The magic lies in discovering their love language.
Are they all about quality time? Do they light up when they receive words of affirmation? Or perhaps acts of service really make their day?
It's like deciphering a secret code to their heart.
So, the next time you find yourself brainstorming about how to thank a team member, take a step back. Instead of asking colleagues for suggestions or blindly guessing, remember this: their love language holds the key. It's about acknowledging and celebrating their uniqueness in a way that truly matters to them.
Now, I can almost hear the skeptical minds saying, "But how do I even figure out their love language?"
It's simpler than you think. Tune in to this 5-minute episode for more tips!
Key Takeaways
- 2024 OP Summit at Sea Summit update (00:38)
- Understanding love languages (02:14)
- Tailored appreciation (03:01)
- Love languages at work (03:27)
- Building strong relationships at work (04:26)
Additional Resources
🔹 Your Voyage to Excellence... Register for the OrthoPreneurs Summit at Sea 2024: https://opsummit2024.com/
Running your Practice Like a Business w/ Dr. David Boschken
29 Aug 2023
00:45:50
In the ever-evolving field of orthodontics, there are trailblazers who continuously push the boundaries of technology and patient care. Dr. David Boschken, based in Silicon Valley, California, is one such person.
He stands out as a forward-thinking figure with over two decades of experience at the forefront of orthodontic innovation.
Dr. Boschken's legacy as an early adopter of Invisalign played a pivotal role in his career. During the nascent stages of Invisalign's growth, he was among the first orthodontists to embrace this technology and incorporate it into his practice.
His forward-thinking approach led to an invitation to become one of the very first faculty members for Align. Dr. Boschken began lecturing on Invisalign's potential, educating fellow orthodontists on its benefits and techniques.
His practice reached 98% clear aligners back in 2015, in addition to a fully digital experience leveraging technology such as Light Force and iTero. This shift not only streamlined operations but also enhanced patient satisfaction.
In this episode, Dr. Boschken and I emphasize the importance of treating orthodontic practices as businesses, a mindset sometimes overlooked in the profession.
We challenge the taboo around discussing profits and urge orthodontists to focus on profitability and key performance indicators (KPIs) as much as clinical outcomes.
Don't miss out on this riveting conversation as we talk about profitability, scalability, and much more!
Key Takeaways
- Intro (00:00)
- Full digital orthodontic experience (04:20)
- Scaling operations with clear aligners (08:13)
- Running your practice like a business (09:38)
- Ego and orthodontic visits (18:40)
- Proper technique for switching out aligners (24:41)
- Orthopreneurs 2024 Summit Announcement (30:29)
- Office design for the future (33:43)
- Remote response for dashboard monitoring (36:19)
Additional Resources
🔹 Do You Want More Profits and Lower Stress? ... Register for the OrthoPreneurs Summit 2023: https://opsummit2023.com/
How to Implement Book Lessons Effectively for Growth
25 Aug 2023
00:05:25
In a recent webinar, I received a thought-provoking question: "What book would you recommend?"
You’ll agree with me that there are countless great books out there, each offering unique insights applicable to various aspects of life and business.
However, the question that arises is not just about which books to read but how to make the most of them.
It's no secret that modern life is bustling and busy, leaving little time for indulging in lengthy books.
Many people find solace in audiobooks, as they can be consumed during commutes, workouts, or other daily activities.
Yet, the challenge lies in making the content actionable – translating the wisdom from the page (or speaker) to tangible improvements in your life and business.
The purpose of reading business books extends beyond mere consumption. It's about transforming knowledge into action, about enhancing both your practice and your life.
Tune in for tips on how to make the books you read more impactful.
Key Takeaways
- Intro (00:00)
- Audiobooks vs. reading (00:46)
- Taking notes to preserve ideas for later action (01:38)
- Turning knowledge from books into action (02:13)
- Why do we consume books? (02:35)
Additional Resources
🔹 Do You Want More Profits and Lower Stress? ... Register for the OrthoPreneurs Summit 2023: https://opsummit2023.com/
Get into Orthodontic Flow - How to Do More with Less and Double Your Practice | Dr. Mark Farina
22 Aug 2023
00:49:02
This week's guest on the podcast will simply blow your mind away. At first glance, his practice numbers seem hard to believe, but he is a very transparent kind of guy.
Dr. Mark Farina has practiced out of Tampa, Florida, for the last 28 years and has treated over 25,000 smiles in the Tampa Bay area.
He is one of the big superstars in our profession who you'll rarely see on stage or hear about but are doing quite extraordinary stuff. Dr. Farina is a rare breed – a humble giant in every sense.
His leadership and management skills are unparalleled, and his track record speaks volumes.
The first time I heard about his journey, I was honestly skeptical. I mean, could this really be true? But the remarkable thing is, he's not just about words – he backs up his claims with hard numbers and an openness that's truly refreshing.
He lost an associate but doubled his production one and a half years later to $13 million a year with just one provider!
This is an incredible story that will truly inspire you.
How did he do it?
Tune in to the episode, hear his story, and learn some important lessons in practice management and leadership.
Key Takeaways
- Meet Dr. Mark Farina (01:50)
- Implementing Virtual Orthodontics to scale your practice (08:26)
- Doubling production after losing an associate (15:34)
- What it takes to build a $13 million a year practice (16:39)
- Your job as a leader in your practice (20:57)
- How to get many virtual starts (32:10)
- Why you must keep track of metrics in your business (34:02)
- Connect with your patients in less than 30 seconds (42:02)
Additional Resources
🔹 Do You Want More Profits and Lower Stress? ... Register for the OrthoPreneurs Summit 2023: https://opsummit2023.com/
Balancing Act: Technology, Patient Care, and Ego in Orthodontics
18 Aug 2023
00:06:10
Today, I want to talk about a subject that's been buzzing in the orthodontic community - the intersection of technology, patient care, and the role of ego in our decisions.
In recent times, there has been a surge of conversations revolving around integrating technology into patient care.
Remote monitoring, among other innovations, has sparked debates about the frequency of in-person appointments versus leveraging technology for more efficient follow-ups.
And here's where the pivotal distinction emerges: our motivations behind these choices. Unfortunately, some of these decisions are based on ego.
Our focus should always be on the well-being of our patients. The shift towards embracing technology isn't about sacrificing quality care but about reimagining patient-centric practices.
If technology allows us to extend intervals between appointments while still ensuring effective care, it's a win-win situation. Patients don't relish the idea of visiting the orthodontist's office frequently unless it's genuinely necessary.
Tune in to this Five Minute Friday for my thoughts on this topic.
Key Takeaways
- Technology and patient care (00:28)
- Motivations for scheduling appointments (01:05)
- Genuine care vs professional ego (02:42)
- Patient-centered approach (03:33)
Additional Resources
🔹 Do You Want More Profits and Lower Stress? ... Register for the OrthoPreneurs Summit 2023: https://opsummit2023.com/
Unveiling the Secrets to a Healthspan-Driven Lifestyle w/James O'Hara
15 Aug 2023
00:54:09
Today, we're about to dive headfirst into a topic that's bound to blow your mind and challenge your perspective on health and wellness.
You know, we've had some incredible guests on this show before, such as Dr. Jeff Galvin from Vitality Medical Wellness, discussing everything from wellness to diet and anything in between, but today is extra special.
We're honored to have James O'Hara from Gillett Health joining us.
The purpose of this conversation is to challenge conventional thinking about health and inspire you to take proactive steps towards a longer, more fulfilling health span.
Everything we talk about is evidence-based and, most importantly, underscores the need to be your own health advocate.
So grab your seats and get ready for an eye-opening conversation that might just make you squirm a bit – and trust me, that's a good thing!
Key Takeaways
- Meet James O'Hara (00:52)
- Modern approach towards dieting for a better healthspan (05:36)
- The importance of testosterone for both men and women (12:04)
- The best time to get comprehensive health tests (23:19)
- Do Keto diets work for long-term health? (27:22)
- Nonsalient markers of potential health damage (38:45)
- Best workout approaches for long-term health (44:25)
How to Connect and Build Trust with Patients in Just 30 Seconds!
11 Aug 2023
00:09:40
Building strong connections with patients is crucial for providing quality care and fostering trust.
However, there is a common misconception among many younger orthodontists that spending more time with patients equates to creating a stronger bond and gaining their trust.
As we all know, spending excessive time in the consultation room does not necessarily lead to increased case acceptance rates or patient satisfaction.
The key to successful patient interactions lies in finding the right balance between personal connection and efficient communication.
And you can achieve this in 30 seconds.
How?
Tune in to this 5-Minute Friday to learn the valuable technique I use to connect with my patients in 30 seconds.
Key Takeaways
- The most common mistake among younger orthodontists (00:28)
- How to drive case acceptance rates (01:38)
- How to connect with patients in 30 seconds (03:16)
- Nonverbal cues to communicate with your patients (06:16)
- Let your assistant run the appointment (07:01)
Additional Resources
🔹 Do You Want More Profits and Lower Stress? ... Register for the OrthoPreneurs Summit 2023: https://opsummit2023.com/
Dental Venture Capital - A Game-Changer for Orthodontists w/ Jeremy Krell of Revere Partners
08 Aug 2023
00:37:08
In recent years, dentistry has witnessed a dynamic transformation fueled by innovative technologies.
At the heart of this evolution lies venture capital, a driving force behind the dental industry's expansion and modernization. Venture capital in dentistry has not only unlocked a wealth of opportunities for ambitious startups and entrepreneurs but has also opened doors to revolutionary advancements in dental care.
In this episode, I am joined by Jeremy Krell of Revere Partners, the first and only VC fund focusing exclusively on the dental industry.
He was on a previous episode, where he shared some insights on how VC works in the dental field.
Today, we take the conversation a notch higher and dive deep into the inner workings of a venture capital fund.
We compare venture capital investing versus other types of investing modalities, among many other cool insights.
Revere Partners VC fund offers dental professionals a chance to be part of the future of dentistry. By investing in cutting-edge dental startups, orthodontists, dentists, and industry executives can drive innovation and reap the rewards of a high-performing investment.
Tune in to learn more about this opportunity!
Key Takeaways
Meet Jeremy Krell of Revere Partners (01:52)
How venture capital works (04:02)
Difference between venture capital and private equity (09:25)
Why VC investing in dental is a strong performing investment (12:19)
The lifecycle of a VC fund invested in a company (15:07)
Measuring the growth of investments in VC funds (20:23)
Today, I want to shift our focus from work, patients, and systems to a topic that is often neglected but crucial for our well-being – YOU.
Life can get overwhelming, and it's easy to lose balance in our pursuits.
I often talk about the "Cross of Life," a metaphorical representation of the various aspects of our lives: mental, physical, spiritual, and social.
Achieving balance across these domains is essential for overall happiness and fulfillment.
However, there are times when life throws us into situations that demand temporary imbalances, such as starting a new practice, having a new baby, or taking on a new hobby.
While these periods are normal and may be necessary, we must be cautious of "mission creep," where imbalances become long-term and detrimental.
In this episode, I talk about the significance of maintaining balance in life and the importance of carving out time for yourself amidst the daily chaos.
Key Takeaways
- The Cross of Life (00:41)
- Are you out of balance (01:28)
- How to +1 on different areas of your life (02:30)
- You need to make more time for yourself (04:15)
- How to get out of your own way (5:55)
- Find something to do for hobbies (6:08)
Additional Resources
🔹 Do You Want More Profits and Lower Stress? ... Register for the OrthoPreneurs Summit 2023: https://opsummit2023.com/
Poker Will Teach You More About Running an Ortho Practice Than Any Course w/ Ty Ramsey
20 Aug 2024
00:39:00
Can poker strategies make you a better orthodontist?
Imagine sitting across from a poker pro. You think you’re just playing cards, but they’re watching your every move, reading your every tell. What if you could bring that same level of insight into your orthodontic practice?
In this episode, I sit down with Ty Ramsey, a 2nd time-returning champion of the podcast. He is a seasoned dental industry expert and an accomplished amateur poker player.
Ty shares how the skills that have won him poker tournaments can also help you win in practice management. From understanding the importance of patience and discipline to mastering the art of reading people, Ty’s insights could be the ace up your sleeve.
So, how does all this translate to orthodontics?
It’s all about understanding the human element. In the same way, a poker player studies their opponents’ tells, an orthodontist must learn to read their patients’ concerns, anxieties, and expectations.
We also talk about the concept of motivational interviewing - a technique that could change how you approach patient consultations.
Listen now and discover the strategies that could take your practice to the next level.
Key Takeaways
Intro (00:00) Ty Ramsey’s poker background (00:28) Patience and discipline as key poker and business skills (08:42) Reading people in poker and patient interactions (17:16) Presenting the investment in treatment to patients (23:22) The concept of motivational interviewing (26:23) Importance of co-diagnosis in healthcare (30:37)
Conflict Resolution 101: Essential Skills for Orthodontists and Their Teams
01 Aug 2023
00:39:05
As orthodontists running an orthodontic practice, we understand that dealing with upset parents/patients and conflicts within our team can be stressful and challenging.
Our ability to handle conflicts constructively plays a significant role in the success and reputation of our practice.
However, it's crucial to recognize that the true impact of these difficult situations lies not in the conflicts themselves but in how we respond to them.
By adopting a systematic and empathetic approach, we can transform anger and conflict into opportunities for growth and positive change.
When faced with an upset parent or team member, the first step is to actively listen and restate their concerns. Restating what they are experiencing demonstrates that you genuinely care and are invested in understanding their perspective. This simple act of active listening can immediately diffuse heightened emotions and create an atmosphere of being heard and valued.
In this episode, I am joined by Dr. John Pobanz, who will be speaking at the Orthopreneurs Summit to explore practical strategies to handle conflicts constructively and create a harmonious and thriving orthodontic practice.
Conflicts are not insurmountable obstacles but opportunities for growth and improvement. The lessons learned from resolving conflicts with care and understanding can enhance our leadership skills and strengthen the bonds within our orthodontic team.
Key Takeaways
- Meet Dr. John Pobanz (00:34)
- How to respond to difficult situations (04:24)
- Assessing the cost-benefit of a reaction (08:58)
- Systematizing how to react to situations (09:22)
- Transforming angry patients into raving fans (14:53)
- How to solve conflicts in a constructive way (19:17)
- Restate and validate (23:19)
- Probe for acknowledgment of the situation (31:27)
- Let it go (35:58)
Additional Resources
🔹 Do You Want More Profits and Lower Stress? ... Register for the OrthoPreneurs Summit 2023: https://opsummit2023.com/
The True Meaning of Work: A Reflection on Money and Purpose
28 Jul 2023
00:09:51
I strive to make a difference in the world, to help my patients, and to be a source of positivity for my team.
These aspects are incredibly important to me, and I couldn't imagine pursuing a career devoid of such elements.
But let's be honest with ourselves, that’s not why we leave our families to go to work.
We go to work to support our families, to provide them with a roof over their heads and food on the table.
Now our purpose in life can be different from the reason we wake up every day and go to work rather than spend time with family doing things we like.
If the reason we go to work is to make money, then we need to figure out how to make more money in the least amount of time with good policies, good systems, good leadership, and good management.
How can you leverage your life so that you can make more money in less time so you can enjoy other things?
Tune in to find out!
Key Takeaways
- The primary reason we go to work (00:35)
- Freedom from finance (04:04)
- Separate money from greed (05:13)
- Make more money in lesser time (06:06)
Additional Resources
🔹 Do You Want More Profits and Lower Stress? ... Register for the OrthoPreneurs Summit 2023: https://opsummit2023.com/
Protect Your Orthodontic Practice from Embezzlement w/ David Harris
25 Jul 2023
00:44:09
Within the hallowed halls of orthodontic offices, where smiles are crafted, a dark secret lurks.
Behind the reassuring facade of bright lights, an insidious crime silently takes root, preying upon the unsuspecting orthodontists who serve our communities.
Welcome to the world of dental embezzlement, a phenomenon so pervasive that it rivals a pandemic in its potential impact.
As startling statistics reveal, dentistry is the MOST embezzled profession, with orthodontists finding themselves as particularly enticing targets for these audacious thieves.
Embezzlement is a pervasive issue that can impact any orthodontic practice.
In this episode, I am joined by David Harris of Prosperident to talk about the shocking truth about dental embezzlement, from the staggering amounts stolen to the unnerving fact that these misdeeds often go undetected for years.
Mr. Harris is a Certified Fraud Examiner and a licensed private investigator and will be speaking at the OP summit.
Prepare to have your eyes opened and your understanding challenged as we delve into the depths of this hidden menace that will affect a majority of orthodontists in their lifetimes.
As he puts it, there are only two types of orthodontists, those who already know they've been embezzled and those who’ll eventually find out.
Tune in to understand the motivations behind embezzlement and take proactive measures to safeguard your practice!
Key Takeaways
- David’s background and how he ended up where he is (01:58)
- How to prevent people from picking your lock (03:13)
- Embezzlement is driven by ego and narcissism (09:12)
- How not to hire someone with a criminal record (10:25)
- About 85% of revenue theft in orthodontics is on the revenue side (15:25)
- The most common reasons why people embezzle (20:59)
- The percentage of embezzlers who end up going to jail (25:24)
- Simple rules for hiring (28:42)
- Don’t give out get out of jail free cards (33:34)
While I may have used the term Airway-Friendly Orthodontics years ago, looking back I think it was a mistake to use that term and it’s OK to grow and change.
Airway-friendly orthodontics is arguably one of the worst terms that you can use and some have seized on it to make a dangerous point. In this episode, I want to lay out the case of why this is a terrible term but an important issue.
I am not an airway-friendly orthodontist; I am an orthodontist. And that means that I look at far more than just the bite.
As orthodontists, our expertise lies in altering skeletal patterns and altering tooth position. If I can expand a child who's six years old, whose pediatrician has given up on them, whose family is going through immense distress, I will. Especially if I'm part of an interdisciplinary team.
It deeply troubles me when individuals propagate rhetoric that dissuades orthodontists from shouldering the responsibility to help patients in need.
Such misleading narratives hinder progress in our field and harm those who could greatly benefit from appropriate orthodontic interventions.
And they prey on the term “airway-friendly orthodontics” as if that’s the problem.
As with any field, there may be instances of over-treatment by some practitioners, but these should not overshadow the importance of addressing legitimate airway concerns in children and adults.
Tune in to this episode to hear me argue against the term' Airway-Friendly Orthodontics and for the need for all of us to help the kids and adults who are falling through the cracks in the medical system.'
Key Takeaways
- My case against airway-friendly orthodontics (00:35)
- Why are people expanding four-year-olds? (01:04)
- Are people expanding way too much? (02:10)
- The loudest voices often are the least educated on the literature (03:01)
- The role of the AAO (06:42)
- I am not an airway-friendly orthodontist (11:10)
Additional Resources
🔹 Do You Want More Profits and Lower Stress? ... Register for the OrthoPreneurs Summit 2023: https://opsummit2023.com/
What it Takes to Build $27 Million-a-Year Practice w/ Amanda Floyd
18 Jul 2023
00:44:19
Fishbein Orthodontics is regarded as one of the fastest-growing orthodontic practices in the country. They made $27 million in the biggest year and have more than 100 employees.
Those are quite remarkable numbers.
One of the driving forces behind this immense success is Amanda Floyd. She serves as the Chief Operating Officer with extensive knowledge of managing, scaling a business, and employee development.
She will be speaking at the Orthopreneurs Summit in September on Creating Systems for Success.
In this episode, she shares her insights and experiences on the key factors that contributed to the remarkable growth and success of the Fishbein organization.
The key takeaway from her is that it all starts with the culture. Without a strong positive team culture in your practice, it doesn’t matter what else you do. Culture is the foundation upon which to build everything else.
The Fishbein organization attributes a significant portion of its success to its strong team culture. Amanda emphasizes that treating the team right is the first step towards delivering exceptional patient care. This approach ultimately translates into better patient experiences, as a happy and engaged team naturally provides better care and service.
Amanda also shares some secrets to hiring and reveals the reason why they have not been impacted by the staff shortages that have hit our industry.
Tune in to unlock valuable insights and gain a deeper understanding of how a successful practice works.
Strategies to Align Your Expectations with Achievable Outcomes in Your Practice
14 Jul 2023
00:05:25
Today, I want to dive into a topic that affects us all—the gap between our expectations and the actual outcomes we experience.
We all have expectations, whether it's in our personal lives or professional endeavors. We set goals, make plans, and hope for certain outcomes. But sometimes, things don't go as expected.
Let's imagine expectation as a big circle. Everything within that circle represents our hopes and aspirations.
Now, imagine that the outcome falls short and becomes a smaller circle inside the big one. This smaller circle symbolizes the capacity—the mental and physical ability—to achieve the desired result.
When there's a difference between the size of the outer circle (expectation) and the inner circle (capacity), tension, pain, and conflict arise. We encounter problems and feel frustrated.
So, how can we bridge this gap and find solutions?
Tune in to learn more!
Key Takeaways
Expectation and capacity (00:29)
Lowering expectations (01:52)
Increasing capacity (02:09)
Making conscious choices (02:53)
Additional Resources
🔹 Do You Want More Profits and Lower Stress? ... Register for the OrthoPreneurs Summit 2023: https://opsummit2023.com/
From Zero to 7 Figures: How an Orthodontist Leveraged Social Media to Skyrocket Their Practice in Record Time
11 Jul 2023
00:32:41
In orthodontic social media marketing, there is a common misconception that success is solely based on being humorous or possessing a unique "X factor."
However, the truth is that leveraging education, storytelling, and authenticity can greatly contribute to building a successful practice.
In this episode, I am joined by Dr. Ashley Kisling, who grew her practice to 7 figures through the power of social media.
One of the most effective ways for orthodontists to connect with their audience and grow their practice is through the art of storytelling.
Dr. Kisling emphasizes the significance of sharing relatable stories that resonate with potential patients.
By opening up various facets of their lives, orthodontists can create content pillars that showcase different aspects of their personality, profession, and personal experiences. Storytelling humanizes the orthodontist, making them more approachable and relatable to their audience.
In addition to storytelling, Dr. Kisling shares the differences between platforms, how to leverage social media while working with third-party companies, and how to use your social media to attract high-conversion patients.
She will be speaking and sharing more at the Orthopreneurs Summit in September, but in the meantime, tune in to this episode and get some insights on some cool ways to use the different platforms to grow your practice!
Key Takeaways
- Meet Ashley Kisling (01:37)
- Building authority and credibility online (04:21)
- Being on the right platform at the right time (05:16)
- Telling your story as an orthodontist (06:55)
- Use social media to educate (14:18)
- Bring value to the consumer through your posts (16:28)
- Do you cater to kids or moms on social media? (18:44)
- Influencer marketing for ortho companies (24:50)
Additional Resources
🔹 Do You Want More Profits and Lower Stress? ... Register for the OrthoPreneurs Summit 2023: https://opsummit2023.com/
4 Key Steps to Run an Exceptional Orthodontic Practice
07 Jul 2023
00:06:11
Ever wondered why some practices seem to effortlessly soar to success while others struggle to stay afloat?
Well, get ready to uncover the secret sauce that can turn your dental practice into a well-oiled machine.
We're talking about policies and systems—the unsung heroes that can revolutionize the way you run your practice, streamline operations, and skyrocket your practice growth.
Running a successful dental practice requires more than just providing excellent patient care.
Effective management, streamlined operations, and cohesive teamwork are essential factors that contribute to a thriving practice.
These can only be achieved through well-designed policies and systems.
Tune in to this 5 Minute Friday episode to learn how to harness the true potential of your team and practice through effective systems and policies.
Key Takeaways
- The 4 Steps for effective policies and systems (00:27)
- Effective teaching of policies and systems (02:23)
- Measure implementation to identify areas for improvement (02:51)
- Accountability ensures adherence to policies and systems (03:11)
Imagine having a book in your hands, carefully crafted to resonate with your patients and those seeking orthodontic care.
A book that any orthodontic patient could appreciate related to the expertise of what we do on a day-to-day basis explaining to them in simple language how things are done in an ortho office.
Here's the deal….
My guest today on the podcast suggested that I write this book for all orthodontists out there.
This is an orthodontics book that will be available to any orthodontist who wants it. When you order 1000 copies for your practice, you'll have the chance to have your name, bio, and introduction in the book. The rest of the book is broader concepts and practices in a generic orthodontic practice.
The moment readers open the book, your name graces the cover, and your introduction and bio beckon them into your world as an orthodontist, thus building authority and driving more patients into your practice.
The name of the book is The Straight Truth About Crooked Teeth. Everything You Need To Know About Orthodontics.
It's a book that captures the essence of our expertise, presenting it in a way that everyone can appreciate and understand.
In this episode, I am joined by Rob Kosberg, founder of Best Seller Publishing, to talk about the book and how you can use it to make more money in your practice. Rob will also be speaking at the Orthopreneur Summit about authority publishing.
Tune in to learn more about the book and why you must have it for your practice!
Key Takeaways
- Meet Rob Kosberg (00:28)
- Moving up the pyramid of authority with a book (06:04)
- Authority marketing at work (08:37)
- How much it really costs to write a book (15:24)
- How to be on best sellers list (20:27)
- The typical process of ghostwriting a book (26:08)
Boosting Organizational Performance with Scorecards and Responsibility
30 Jun 2023
00:09:08
In a previous episode, we discussed the importance of having an integrator to run meetings effectively and the need to avoid committee work during meetings.
Today, we delve into the importance of scorecards and responsibility in running effective meetings and optimizing organizational performance, drawing inspiration from the Entrepreneurial Operating System (EOS).
By implementing a scorecard system and fostering a culture of responsibility, you can enhance the effectiveness of your meetings, optimize organizational performance, and create self-sustaining systems.
By tracking measurable metrics and empowering team members, businesses can make data-driven decisions, achieve their goals, and ensure smooth operations even in the absence of key individuals.
Remember, effective leadership is about creating an environment where everyone can thrive and contribute to the collective success of the organization.
What if I told you that adding an extra million dollars to your practice could be as simple as securing just one extra patient per day?
It might sound too good to be true, but it's entirely possible—and it doesn’t even require increasing your overhead.
In this episode, I break down exactly how orthodontists can achieve this kind of growth.
You just need to identify and fix certain inefficiencies that are costing your practice this additional revenue.
And the best part is that by using modern tools like automation and AI, you can make these changes with minimal effort.
If you're serious about taking your practice to the next level, this episode is a must-listen. Listen in!
Key Takeaways
Intro (00:00) Breaking down $1 million into daily goals (00:40) Identifying practice "leakages" in patient conversion (01:26) Importance of automation in practice management (02:26) Lower overhead potential with increased revenue (03:26)
Enhance Customer Experience in your Orthodontic Practice with AI-Powered Chatbots w/ Matt Leitz
27 Jun 2023
00:45:56
Imagine a world where your orthodontic practice operates seamlessly, effortlessly catering to the needs of your patients while maximizing your team's productivity.
Sounds like a dream, right?
Well, brace yourself for a technological marvel that can turn this dream into a reality.
Chatbots, the AI-powered wizards of customer engagement, are revolutionizing the orthodontic industry. These intelligent assistants are more than just lines of code – they are the key to unlocking a whole new level of personalized interactions, streamlined processes, and skyrocketing growth for your practice.
If you're ready to discover the game-changing potential of integrating chatbots into your ortho practice, get ready to embark on an extraordinary journey that will reshape the way you connect with your patients, supercharge your marketing strategies, and propel your practice to the forefront of innovation.
In this episode, we explore the benefits of integrating chatbots into your ortho practice with insights from Matt Leitz, a seasoned entrepreneur specializing in marketing automation. Matt will speak at the upcoming Orthopreneur Summit about AI and Chatbots and unveil something special for our industry.
Remember, when it comes to integrating chatbots into your Ortho practice, the possibilities are limitless, and the rewards can be truly transformative.
Tune in to learn more!
Key Takeaways
- Meet Matt Leitz (00:28)
- Interactive customer experiences with chatbots (06:03)
- How AI bots save money (09:16)
- Solving the pain of generating leads in Ortho (14:55)
- Should AI bots pass the Turing test (17:43)
- The chatbot process flow in Ortho (21:05)
- Orthodontic digital co-diagnosis with AI (24:07)
The Power of Standing Up Against Online Attacks: A Call for Change
23 Jun 2023
00:07:58
In the age of social media, society has witnessed a significant shift in behavior and how people interact.
In this thought-provoking episode of "Five Minute Friday," I want to draw attention to the disturbing trend of individuals passively observing online attacks while remaining silent.
Why do so many well-meaning individuals choose to remain silent and passively witness online attacks?
It is disheartening to see good people accepting this behavior as the norm. We need to reject such behavior and actively protect those who are being targeted.
As leaders in our professions and communities, we are responsible for protecting others from unwarranted attacks, no matter where the attacks are coming from. We have to always stand for what is right.
Key Takeaways
- Stand up against bullying and injustice (00:51)
- Don't be a passive bystander (03:00)
- Embrace the role of leadership in your community (04:01)
- Empower yourself to create change (05:32)
Additional Resources
🔹 Do You Want More Profits and Lower Stress? ... Register for the OrthoPreneurs Summit 2023: https://opsummit2023.com/
Greatest Hits: Jeannie Moody – Vulnerability in the Workplace
20 Jun 2023
00:56:43
Jeannie Moody is an amazing woman with an amazing perspective on how to balance life, practice, and family.
Most importantly, she has a great perspective on how we can connect better with those around us for more productive and enjoyable practice and personal lives.
Spend time listening to her, and you'll find ways to change your day-to-day routine for the better.
Dr. Jeannie Moody was voted most likely to be convicted in her high school graduating class.
Despite her rebellious youth in small-town Colorado, she went on to earn her undergraduate and dental degrees from the University of Florida and her orthodontic certificate from the University of Colorado.
Dr. Moody owns and operates two orthodontic practices in Austin, Texas, and the neighboring community of Dripping Springs. She is a thriving single mother to twin girls and her son.
Dr. Jeannie Moody has been speaking to women and other orthodontists about accountability, mindset work, and vulnerability. She is passionate about personal growth and becoming the best leader and person one can be.
By embracing vulnerability, we can all lead with authenticity and compassion, ultimately achieving both professional and personal fulfillment in our practices.
In this episode, she opens up about her story, how she navigated a really difficult time in her life, and how she embraced the change to unlock a new way of leading and creating connections within the workplace.
Key Takeaways
- Meet Dr. Jeannie Moody (00:55)
- Being more vulnerable in our profession (05:00)
- Get your life in balance (12:12)
- What stories are you telling yourself (15:01)
- Embracing vulnerability as a leader in your practice (18:06)
- Run your race and be comfortable with who you are (26:50)
- Applying the 5 love languages within your team (32:38)
- Spend some time with yourself (37:11)
- Speaking positive affirmations to your life (43:53)
Additional Resources
🔹 Do You Want More Profits and Lower Stress? ... Register for the OrthoPreneurs Summit 2023: https://opsummit2023.com/
The Secret to Running Effective Meetings | 5-Minute Friday
16 Jun 2023
00:09:35
Team meetings play a vital role in fostering collaboration, alignment, and productivity within an organization.
However, not all meetings are created equal.
A poorly organized and ineffective meeting can result in wasted time, frustration, and a lack of progress. Running effective team meetings is a hallmark of a well-organized and successful organization.
If your meetings are chaotic, lack structure, and often deviate from the agenda, it's a sign that there may be underlying issues within your organization.
As the leader, it is essential to recognize the impact of well-run meetings on your team's performance and the overall success of your practice.
In this 5 Minute Friday episode, I delve into the importance of well-run meetings and offer practical tips to help you transform your team meetings into valuable and productive sessions.
Key Takeaways
- How are your team meetings? (00:45)
- Your meeting is a reflection of your organization (01:27)
- What a well-run meeting looks like (02:58)
- What you can't do in a meeting (04:43)
Additional Resources
🔹 Do You Want More Profits and Lower Stress? ... Register for the OrthoPreneurs Summit 2023: https://opsummit2023.com/
Greatest Hits: Dr. Rebecca Bockow – Changing Lives & Practices with Airway Orthodontics
13 Jun 2023
00:43:24
Dr. Rebecca Bockow is a highly skilled clinician who has achieved dual board certification as both a Periodontist and Orthodontist.
Her exceptional expertise and dedication have allowed her to build a thriving practice, even in a challenging market.
Dr. Bockow's success can be attributed to her ability to seamlessly integrate scientifically-based airway orthodontics into her practice, as well as her remarkable ability to balance a busy professional and personal life.
While airway orthodontics has gained some recognition and acceptance, it is important to acknowledge that there are orthodontists who remain skeptical about this approach.
Some orthodontists express skepticism due to what they claim is relatively limited scientific evidence supporting the efficacy of airway orthodontics.
They argue that more robust studies and long-term data are needed to establish the effectiveness and durability of these treatments.
I was one of these skeptics for a long time until Dr. Rebecca Bockow managed to open my eyes with the help of mainstream literature from places like Stanford, which is as compelling and legitimate as anything I've seen in orthodontics.
In this episode in our Greatest Hits series, we get the chance to hear Dr. Bockow take us through Airway Orthodontics, the literature behind it, how it differentiates your practice, and, most importantly, the life-changing impact it has on our patients.
Tune in!
Key Takeaways
- Meet Dr. Rebecca Bockow (01:31)
- The secret sauce to stand out and grow your practice (08:46)
- Interdisciplinary cases to set you apart (10:30)
- What exactly is Airway Orthodontics? (12:59)
- Mainstream literature supporting Airway Orthodontics (20:04)
- Airway skepticism in Orthodontics (25:40)
- How Airway is a differentiator for your practice (29:04)
- How to juggle a busy professional life and personal life (37:10)
Additional Resources
🔹 Do You Want More Profits and Lower Stress? ... Register for the OrthoPreneurs Summit 2023: https://opsummit2023.com/
Overcoming Common Challenges in Building a Successful Orthodontic Practice
09 Jun 2023
00:07:23
Let's talk about the problem that you might be facing in your orthodontic practice and one, quite frankly, many of us face.
Building a successful practice requires hard work, dedication, and continuous improvement.
However, many individuals find themselves facing the same problems repeatedly, hindering their progress.
There comes a time when you have to look in the mirror and wonder if it's on you.
Tune in to this 5-minute episode for tips on the importance of self-reflection and constant growth.
Key Takeaways
- Are you the problem? (00:45) - Look in the mirror (01:32) - Are you spending enough time on your practice? (01:57) - Never buy into your own legend (04:13) - If you're not getting bigger, you're getting smaller (05:38)
Additional Resources
🔹 Do You Want More Profits and Lower Stress? ... Register for the OrthoPreneurs Summit 2023: https://opsummit2023.com/
Greatest Hits: Tracey Nguyen – Restorative Dentists, Airway and Orthodontics
06 Jun 2023
01:11:50
If you think that helping kids and adults with sleep-disordered breathing and airway issues is a solo act, think again.
In dentistry, collaboration, and interdisciplinary approaches are becoming increasingly vital for addressing complex health issues.
Recent research and advancements have unveiled the significant impact orthodontists can have on improving sleep disorder breathing and airway issues.
Today, we delve into the pivotal role of orthodontists within the interdisciplinary airway team.
Orthodontists possess in-depth knowledge of craniofacial growth and development. By understanding the intricate relationship between the teeth, jaws, and airway, they can identify and address underlying structural issues that contribute to sleep disorders such as obstructive sleep apnea (OSA).
I am joined by Dr. Tracey Nguyen, an exceptional practitioner who embodies the spirit of excellence and balanced clinical practice.
This amazingly well-rounded and high-quality RESTORATIVE doc is here to tell you why now, more than ever, orthodontists are needed as a vital part of the interdisciplinary airway team.
You will love her incredible spirit, commitment to excellence, and balanced approach to clinical practice.
Key Takeaways - Dr. Tracey Nguyen's background (02:13) - Airway and sleep-disordered breathing cynicism (10:51) - Why restorative docs have taken airway more than orthodontists (14:09) - Is airway orthodontics just a money-maker thing? (15:59) - Sleep apnea is not the only problem (24:00) - How an interdisciplinary airway team works (48:17)
Additional Resources
🔹 Do You Want More Profits and Lower Stress? ... Register for the OrthoPreneurs Summit 2023: https://opsummit2023.com/
Want a Successful Orthodontic Practice? Master These 3 Game-Changing Tips
02 Jun 2023
00:07:09
Today, I want to share something with you that can truly transform your path to success.
I want to let you in on a little secret—the key to building a successful long-term practice can be summed up in three fundamental elements, which I witnessed firsthand at Fishbein Fundamentals.
First and foremost, you must have a crystal clear vision of what you want to achieve.
And you have to write it down. It can't just exist in your head.
Tune in to learn about the other two and why they are crucial to your long-term success.
Key Takeaways
- The key to a successful long-term practice (00:48)
- If your vision is not written down, it doesn't exist (02:14)
- Who is your integrator? (03:01)
- The right people in the right seats (04:18)
- Do you have the right culture in your practice? (04:42)
Additional Resources
🔹 Do You Want More Profits and Lower Stress? ... Register for the OrthoPreneurs Summit 2023: https://opsummit2023.com/
Beauty, Duty, and Braces: Meet the Extraordinary Naval Officer, Orthodontist, and Beauty Queen
30 May 2023
00:36:21
In a world where paths are often pre-determined, some individuals dare defy expectations and carve out their own unique destinies. Dr. Corinne Devin is one such exceptional person who has defied convention, seamlessly transitioning from being a Naval officer to a triple crown-holding beauty queen and board-certified orthodontist.
Coming from an impressive lineage of nine generations of military service dating all the way to the revolutionary war, Dr. Corinne Devin's life is a true testament to the power of pursuing one's passions fearlessly.
As a US Naval officer, she dedicated her time and skills to serving her country, with deployments to places like Iraq during Operation Iraqi Freedom.
Yet, her aspirations did not stop there. Alongside her military career, Dr. Devin embraced her love for pageantry and beauty competitions, defying societal norms and winning prestigious titles such as Ms. United States 2012, Ms. Galaxy 2014, Ms. Earth 2018, and International Ms. 2020, all while doing her orthodontic residency.
In addition to sharing her journey, which has seen her travel to over 50 countries, Corinne and I talk about the major differences between being an orthodontist in the Navy compared to private practice, what a normal day as a Navy orthodontist looks like, and the unique challenges she faces when it comes to treatment.
We also talk about her book, Commander to Crown, which seeks to support those who are also looking to take on a courageous and unique life path.
Let's dive into the remarkable journey of this charismatic and inspiring woman.
Key Takeaways
- Meet Dr. Corinne Devin (01:53) - 9 generations of military service (07:10) - The day-to-day life of a Navy orthodontist (11:35) - Differences between private practice and military (13:45) - The pros and cons of practicing orthodontics in the military (20:02) - From the Navy to pageantry (22:14) - How changing the game matters to your success (31:39)
Why a Digital Practice is Key to Thriving in Modern Orthodontics w/ Dr. Bryan Lockhart
13 Aug 2024
00:41:23
One of the most common problems orthodontists face is achieving a fulfilling work-life balance while maintaining a thriving practice.
The demands of running a successful orthodontic office can lead to long hours and stress that can take a toll on both personal and professional life.
In this episode, I have a 3-time returning champion, Dr. Bryan Lockhart.
Bryan co-practices with his wife in Charlotte, North Carolina. He has a rich background in digital orthodontics and has even participated in popular game shows like Family Feud.
Bryan is quick to point out that there is no single "best" way to practice as long as you find an approach that aligns with your personal goals and values.
He takes us through the different technologies he uses to improve efficiency, reduce clinical hours, and enhance patient outcomes.
The flexibility that comes with a digital practice allows him to adapt his schedule to fit his lifestyle. He says he can manage his time more effectively, which allows him to create a fulfilling work-life balance.
We also talk about several other issues in our profession in this fun interview. Listen in!
Key Takeaways
Intro (00:00) Dr. Lockhart’s background and practice in Charlotte (01:56) Overcoming early career challenges and rejections (03:31) Success stories from Dr. Lockhart’s game show experiences (05:56) The importance of adopting digital practices in orthodontics (09:38) Addressing common misconceptions about digital orthodontics (17:18) The role of dental monitoring in modern practices (20:08) Why custom brackets are indispensable for Dr. Lockhart (26:50) Balancing financial success with work-life balance (35:33)
Orthodontics in the Digital Age: Insights from Dr. Leon Klempner
23 May 2023
00:38:01
In this episode, we have the privilege of hosting a true trailblazer in the field, Dr. Leon Klempner. With over 38 years of experience as a board-certified orthodontist, Dr. Klempner brings a wealth of knowledge and expertise to the table.
After graduating from the prestigious University of Maryland School of Dentistry, he pursued his passion for orthodontics and obtained his certification from Tufts University.
With a deep understanding of the evolving landscape of orthodontic practices having practiced for many years, Dr. Klempner has become a recognized authority in the field of digital marketing and practice growth.
Driven by his commitment to helping orthodontic practices thrive in a highly competitive economy, Dr. Klempner co-founded People + Practice with his daughter, Amy Epstein, a leading full-service digital marketing consultancy.
As the CEO of this innovative firm, he has pioneered strategic approaches to position orthodontic practices for success in the modern era.
In addition to his impactful work at People & Practice, Dr. Klempner extends his influence through various mediums. He co-hosts the popular podcast "The Golden Age of Orthodontics," where he shares invaluable insights, practical tips, and expert advice to empower orthodontists in navigating the challenges of their profession.
His dedication to the industry and love for technology has earned him a well-deserved reputation as a thought leader and catalyst for positive change.
Join us as we dive deep into his remarkable journey, where he shares his wisdom on the future of the orthodontics profession, dental technology to look out for, and some thoughts on early orthodontic treatment.
Get ready for an engaging conversation that is sure to inspire and empower orthodontic professionals.
Key Takeaways
- Meet Dr. Leon Klempner (00:28)
- Is modern orthodontics more difficult? (06:35)
- Work-life balance as an orthodontist (09:20)
- Leveraging technology to benefit patients (15:18)
- Benefits of remote monitoring in dentistry (20:04)
- People + Practice digital marketing consultancy (26:38)
3-Step Framework for Categorizing And Addressing Problems | 5-Minute Friday
19 May 2023
00:06:50
In our fast-paced world, it's easy to feel overwhelmed by the constant stream of problems and demands that come our way.
However, by harnessing the superpower of effective prioritization, you can focus on what truly matters and transform your personal and professional life.
Join me as we explore a simple framework for categorizing and addressing problems, allowing you to embrace your visionary role and maximize productivity.
Key Takeaways
- My unique superpower (00:45)
- Avoid micromanaging to reduce stress (01:25)
- A simple framework for categorizing and addressing problems (01:40)
- Is it your problem or not? (03:10)
- Start doing the things that only you can do (04:36)
Additional Resources
🔹 Do You Want More Profits and Lower Stress? ... Register for the OrthoPreneurs Summit 2023: https://opsummit2023.com/
Greatest Hits: Joe Hirsch – How to Give Effective Feedback
16 May 2023
00:39:19
Today, we have a very special guest, Joe Hirsch. He is the author of the Amazon bestseller book "The Feedback Fix," a must-read for everyone who wants to learn effective feedback techniques.
He is also a well-known columnist for Inc. and has been on TEDx as well as an international speaker. Today, Joe will share his insights on giving effective feedback to your team members.
Let's face it. Most of us dread giving constructive criticism to our employees, and we're not that effective when we do.
Joe explains why our present method for feedback is flawed because it focuses on the past and is often negative, which can lead to a demotivated and unproductive team. Joe suggests we should shift our focus to the future by using feed-forward instead of feedback.
Feedback focuses on the past and is often negative, while feed-forward focuses on the future and is often positive.
Joe's insights are incredible and can change the landscape of our practices if properly implemented.
This is one episode you need to hear.
Key Takeaways
- Meet Joe Hirsch (00:52)
- Moving feedback from a source of fear to joy (03:00)
- Feedback vs. Feed-forward (03:50)
- It's not what you say; it's what others hear (05:17)