Explore every episode of the podcast The Nonprofit Show
Dive into the complete episode list for The Nonprofit Show. Each episode is cataloged with detailed descriptions, making it easy to find and explore specific topics. Keep track of all episodes from your favorite podcast and never miss a moment of insightful content.
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Title
Pub. Date
Duration
Using Incremental Testing To Improve Fundraising!
03 Sep 2024
00:31:29
Jen Boland, founder of Boland Solutions, talks about the strategic application of incremental testing to enhance nonprofit fundraising efforts. The discussion centers on how nonprofits can use data-driven approaches to optimize their marketing strategies, particularly by employing incremental and lift testing.
Jen begins this engaging conversation, with host Julia Patrick, by explaining her background and the focus of her work, explaining how many organizations overvalue certain marketing channels, particularly those that are more about demand capture rather than demand generation. She stresses the importance of correctly interpreting data to ensure that fundraising efforts are effectively allocated. Jen says, "Overvaluing channels that really are demand capture channels and not demand generation channels... probably over investing in the wrong tactics and under investing in the right tactics." The conversation then explores the BEATS model, a framework Jen adapted from the for-profit sector, which stands for Business Financials, Experiments, Analytics, Technology, and Surveys. The model is designed to help nonprofits better understand the incremental value of their marketing efforts. A key part of the discussion is on the role of experiments, particularly lift testing, which involves testing different marketing strategies to determine their true incremental value. This is crucial because traditional metrics like last-click attribution can often be misleading. As Jen notes, "If we don’t test into higher spend, if we don’t test into different types of creative, we will never know the true incrementality of our marketing efforts." The talk between the two highlights the challenges nonprofits face in accurately measuring the effectiveness of their marketing channels. Jen speaks about the use of simple tools like Excel to conduct these tests, arguing that even smaller organizations can benefit from these insights. She encourages nonprofits to challenge their assumptions by conducting withholding tests, particularly on branded paid search ads, to see if these expenditures are truly necessary or if they could be better allocated to more effective channels. This informative episode provides nonprofit professionals with a comprehensive overview of how to apply incremental testing to their fundraising strategies. By adopting a data-driven approach, nonprofits can make more informed decisions that ultimately lead to more efficient and effective fundraising outcomes. Learn more from Jen at BolandSolutions.com
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
How To Prepare For An Annual Performance Review
30 Aug 2024
00:30:42
Preparing for your annual performance review is a critical process that can shape your career trajectory, especially in the nonprofit sector as a fundraiser. It involves setting clear goals, documenting your achievements, advocating for yourself, identifying growth opportunities, and maintaining open lines of communication with your supervisor. During this episode of Fundraisers Friday, cohosts Julia Patrick and Tony Beall offer guidance on how to approach this important conversation.
Tony starts with emphasizing the necessity of setting clear goals and objectives well before the review process begins. Without a defined set of expectations, it’s challenging to have a meaningful discussion about performance. Whether you’re working in a small nonprofit or a larger organization, having these goals in place is crucial. If your organization doesn't already have a structured review process, Tony advises taking the initiative to propose one.
Documenting Achievements: Keep Track of Your Successes
Throughout the year, it's essential to document your accomplishments and any challenges you've faced. This practice not only helps in preparing for your review but also ensures that you can accurately reflect on your performance. Tony suggests maintaining a folder—whether digital or physical—where you collect evidence of your achievements, such as meeting fundraising goals or overcoming donor obstacles. This can provide concrete examples of your contributions.
Self-Advocacy: Be Prepared to Highlight Your Value
One of the big tips from the discussion is the importance of self-advocacy during the review process. Julia and Tony both stress that you should not be afraid to "get your own flowers"—in other words, to recognize and promote your successes. This includes preparing a self-assessment that not only lists your achievements but also explains the strategies and efforts that led to those successes. This approach can help counter any perceptions that your success was merely due to luck.
Addressing Challenges and Seeking Development Opportunities
Another important aspect of the review process is identifying areas where you can improve and seeking out professional development opportunities. Tony encourages us to be proactive in suggesting solutions and asking for the resources we need to grow. This could include training programs, mentorship, or other forms of professional development that will help you excel in your role and contribute even more effectively to your nonprofit.
Handling Feedback: Preparing for Criticism
Receiving feedback can be daunting, and Tony offers that the best review processes are those where there are no surprises. By having ongoing conversations with your supervisor (s) throughout the year, you can ensure that you’re on the same page regarding your performance. This regular communication reduces the likelihood of unexpected feedback during your annual review and helps you approach the process with confidence.
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
Nonprofit Operational Efficiencies and Transformations
19 Aug 2024
00:30:03
A conversation centering on the importance of efficiency in nonprofit organizations that serves as a reminder for nonprofit leaders to prioritize operational efficiency, not only to improve internal processes but also to better serve their communities and stakeholders. As the guest, Dylan Bassett, CEO and founder of Department One Solutions puts it, “It's about making things better and faster so that more work can get done, and ultimately, more good can be delivered.”
Watch on video!
Dylan Bassett, whose consultancy specializes in aiding small, community-based nonprofits, talks about the need for operational transformation. He explains that many nonprofits, despite their dedication to their mission, often suffer from inefficiencies that limit their effectiveness. "Nonprofits sort of forget that they are businesses as well," he points out, a common oversight in the sector. This neglect can lead to what he refers to as "tech debt," a situation where temporary solutions compound into bigger problems over time.
Dylan shares his experience working with nonprofits that often tolerate inefficiencies, leading to a less effective use of resources. He mentions, "When nonprofits have strong operations, they have a higher capacity for work and thus mission delivery," which connects to the direct correlation between operational efficiency and mission success. This efficiency not only enhances productivity but also makes nonprofits more attractive to donors who want to invest in organizations that can deliver results effectively.
The fast-paced conversation also covers the importance of ‘digital maturity’ and the need for nonprofits to adopt better processes and technology. Dylan encourages nonprofits to view operational transformation as an ongoing process, rather than a one-time fix. He suggests starting with a thorough audit to identify pain points and areas for improvement, a process that can significantly enhance a nonprofit's ability to manage workloads and increase impact. A great learning episode for NPO’s struggling to get things done!!
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
Insights from 2024's Fundraiser of the Year (Revolutionizing Fundraising)
03 Apr 2024
00:29:35
The role of a fundraiser extends far beyond mere solicitation; it's about fostering a culture of philanthropy, building trust, and creating lasting impacts. Ken Phillips, named the Association of Fundraising Professional’s “2024 Fundraiser of the Year”, embodies these principles with remarkable distinction. In an insightful conversation with host Julia Patrick, Ken shares invaluable perspectives on the evolving landscape of fundraising and its profound significance in shaping a better world.
Ken brings to light the critical role of fundraisers in catalyzing positive change. With over four decades of experience, Ken epitomizes the transformative power of fundraising, grounded in a profound belief that it builds a better world, stating, "Raising money for good programs that help people and giving donors something of value... as a fundraiser, you're helping two worlds." His journey began with a deep-rooted passion for social impact, shaped by childhood influences and a commitment to excellence instilled by his parents. Through various roles in esteemed organizations like Isaac, Save the Children, and Plan International, Ken orchestrated remarkable growth, tripling incomes, and spearheading innovative strategies.
Throughout the fast-paced discussion, Ken points to the imperative of organizational cohesion, advocating for a holistic approach to fundraising. He advocates for a shift towards 'total organization fundraising,' where every member is empowered to champion the cause. He challenges the status quo, highlighting the pressing need for internal communication and professional development within fundraising teams. By fostering a culture of philanthropy and nurturing internal talent, Ken envisions a future where fundraisers are truly catalysts of change, driving sustainable impact worldwide.
As a leader in the nonprofit sector, using strategic foresight, collaborative teamwork, and unwavering persistence, Ken Phillips exemplifies the transformative potential of fundraising in shaping a world defined by compassion, equity, and opportunity.
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
Tech Trends In Nonprofit Finance 2024
02 Apr 2024
00:23:10
The transformative power of technology in leveling the playing field in nonprofit finance. Jackie Tiso, CEO of JMT Consulting, discusses finding answers to finance-tech questions for nonprofits. Jackie shares JMT Consulting's remarkable journey as a remote company serving nonprofits for over 30 years and elaborates on the evolution of technology and its impact on nonprofit operations, stressing the importance of financial management over traditional accounting practices. She speaks to the significance of seeking expertise from various sources, including online resources, conferences, and partnerships with specialized consultants. Jackie outlines how nonprofits can embrace the integration of diverse tools and expertise, emphasizing collaboration over competition in the sector. She explores the challenge of keeping pace with rapid technological advancements and advocates for a disciplined approach to continuous learning and knowledge sharing within the nonprofit community.
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
Preventing Fraud in Nonprofit Organizations: An Expert Insight
01 Apr 2024
00:32:10
Preventing fraud in nonprofit organizations, with key strategies and actionable tips, for organizations to mitigate risks and maintain financial integrity. In today's digital age, nonprofit organizations face an array of challenges, including the looming threat of fraud. Jennifer Alleva, CEO of Your Part-Time Controller, sheds light on implementing robust strategies to safeguard against fraudulent activities, outlining the role of internal controls, proper oversight, and proactive measures in mitigating risks. As she aptly puts it, "Fraud happens too often, and nonprofits are not immune to it."
Jennifer begins by explaining the misconception that nonprofits are inherently safe from fraudulent activities, highlighting real-life cases where organizations fell victim to internal and external threats. From cyber risks to insider fraud, she stresses the significance of a vigilant approach, starting with establishing a culture of integrity and accountability at the top. Jennifer offers, "A top-down approach is essential, with the board and executive management setting the tone for ethical conduct and robust internal controls."
Continuing, Jennifer gives insights into preventing fraud, including the necessity of background checks for personnel involved in financial management and the importance of segregating duties to avoid concentration of power. She emphasizes the need for regular financial reporting and analysis, urging board members to actively engage in monitoring financial activities. Jennifer suggests, "Board members have a responsibility to ask questions and seek clarity on financial matters, regardless of their expertise."
In the digital realm, Jennifer warns against complacency and urges organizations to stay informed and proactive. She highlights the growing threat of cyber fraud, such as phishing attacks, and emphasizes the importance of continuous education and awareness among staff and board members.
You’ll learn how preventing fraud is not just about mitigating risks but also about fostering organizational resilience and trust. By implementing robust internal controls, maintaining transparency, and fostering a culture of accountability, nonprofits can safeguard their financial integrity and fulfill their missions effectively.
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
Nonprofit's Questions (Are donors always right)
29 Mar 2024
00:31:01
Nonprofit’s asked; Are donors always right? Why don’t nonprofit’s pay commissions? How should fundraisers cover expenses? Should nonprofits apply for as many grants as possible?
The host, with guest host LaShonda Williams, from Fundraising Academy, addressed these topics with expert insightful responses, focused on strategic thinking in nonprofit fundraising. They emphasize the need for alignment between grant applications and an organization's existing programs, highlighting the potential wastefulness of pursuing grants unrelated to their mission. LaShonda also provides practical advice on ethical fundraising practices, including the significance of donor and fundraiser rights, while cautioning against toxic donor relationships. Furthermore, she points to the value of clear communication and due diligence in grant writing and expense management, stressing the importance of fiscal responsibility and ethical conduct in the nonprofit sector. Additionally, LaShonda and Julia promote the upcoming Cultivate conference, designed to empower professionals at all levels within the nonprofit landscape and offering actionable insights into effective fundraising strategies.
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
The Role of a Nonprofit Board Treasurer
28 Mar 2024
00:30:58
The role of a Board Treasurer in a nonprofit extends beyond accounting tasks to encompass strategic financial oversight, transparency, and accountability. By prioritizing timely financial reporting, active engagement in budget discussions, and promoting transparency, treasurers play a pivotal role in safeguarding the nonprofit’s financial stability and mission fulfillment.
Jackie McLaughlin, a CPA with Chazin and Company, begins by dispelling the myth that only finance professionals can serve as treasurers. She points to having common sense as the key requirement, stating, "If you can run your own personal finances, you have enough common sense to be a treasurer." Fiduciary responsibility, often perceived as complex, is simplified as acting in the best interest of the organization, akin to a parent making decisions for their child.
Jackie outlines the treasurer's role in financial oversight, distinguishing it from hands-on accounting work. Treasurers primarily review financial statements and budgets, asking critical questions to ensure financial health. They collaborate with finance committees and executive directors to assess budgets, review financial reports, and make strategic decisions. Jackie emphasizes the importance of timely financial reporting, advocating for monthly financial statements and quarterly board reviews to detect and address issues promptly.
Jackie also speaks to transparency and accountability in financial management, emphasizing that nonprofits must be transparent with their financial information, including making audited financials and tax returns publicly available. She encourages regular financial communication and stresses the treasurer's role in scrutinizing budget variances and ensuring corrective action is taken when necessary, sharing a cautionary tale about the repercussions of neglecting financial discussions within the board. She recounts a scenario where a nonprofit's financial performance declined due to the board's habit of hurriedly reviewing financials. Moving financial reviews to the top of the agenda led to more focused discussions and accelerated efforts to address financial challenges.
This informative session will give your nonprofit logical comfort and direction on the duties and roles of board treasurers.
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
Nonprofit Messaging (Show me you know me)
27 Mar 2024
00:29:40
Key aspects of nonprofit messaging and connecting with nonprofit’s audiences, including defining clarity in messaging to create lasting connections, and strengthening nonprofit's organizational impact, with Jordana Merkin, CEO and founder of Voice for Good Marketing.
Jordana begins with the essence of clear messaging by stating, "Clarity creates connection." She emphasizes the significance of defining an organization's mission, target audience, and core values to effectively communicate its purpose, which guides organizations in uncovering the emotional core of their work, enabling them to resonate with their audience on a deeper level.
Suggesting a strategic approach to crafting messaging guides, emphasizing the alignment of mission, vision, and values, Jordana points to the importance of consistency in messaging across all communication channels, allowing organizations to maintain authenticity and reinforce their brand identity. Additionally, she stresses the value of maintaining continuity, especially during periods of transition, to ensure clarity and coherence in messaging.
Jordana then addresses the challenge of engaging diverse audiences while maintaining a cohesive message. She advocates for organizations to prioritize authenticity over universal appeal, acknowledging that not every individual or group will align with their mission and values. By focusing on resonating with their core supporters, organizations can cultivate meaningful connections and foster long-term relationships. In her words, “Show me you know me”.
Jordan gives strong encouragements for organizations to embrace their unique identity and values, even in divisive times. She advises against diluting messaging to cater to every audience, emphasizing the importance of staying true to core principles, whilst acting on strategic communication that addresses relevant issues and staying aligned with your nonprofit’s overarching mission and values.
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
Navigating the Intersection of Volunteers and Staff in the Nonprofit Sector
26 Mar 2024
00:31:44
The benefits of strategic volunteer management for nonprofits, ranging from enhanced organizational reputation to increased community engagement. Insights on the intricate dynamics of volunteer-staff interactions, emphasizing the importance of thoughtful planning and effective communication in leveraging volunteer resources for nonprofit success, with Dana Scurlock, the Director of Recruitment from Staffing Boutique. With over a decade of experience in nonprofit staffing, Dana offers valuable insights into the dynamic relationship between volunteers and staff in nonprofit organizations.
Dana emphasizes Staffing Boutique's exclusive focus on the nonprofit sector, serving clients ranging from small to mid-sized organizations in the New York City metro area and beyond. She highlights the firm's role in identifying candidates for temporary assignments or direct hire placements, alleviating the recruitment burden for nonprofit hiring managers.
One key aspect Dana addresses is the cost-benefit analysis of utilizing volunteers within nonprofit organizations. She acknowledges the crucial role volunteers play in certain operations, such as running soup kitchens or food pantries, but also emphasizes the need for strategic evaluation, especially in grant-making bodies where volunteer staffing might be less feasible.
Dana points to the importance of professional volunteer management, particularly in smaller organizations that may lack dedicated volunteer coordinators. She suggests formal orientation processes to ensure volunteers feel valued, welcomed, and equipped to contribute effectively to the organization's mission.
Dana also describes the potential for volunteers to serve as ambassadors for nonprofits, spreading awareness and championing their causes within their networks. She stresses the significance of offering volunteers meaningful experiences, whether through skill development opportunities, networking prospects, or resume-building activities.
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
The topic of strategic planning essentials for nonprofits! We discuss the intricacies of inclusive strategic planning, ensuring that every voice is heard, with Carol Hamilton of Grace Social Sector consulting.
Carol begins with the “why” of inclusivity in strategic planning, highlighting the need to integrate an equity lens into the process, and acknowledging the diverse perspectives crucial for organizational success. Hamilton says, "The strategy of the organization is not solely owned by the board. It is part of the board's role, but it's not exclusively their job.", a statement defining her belief in the collaborative nature of strategic planning, where input from various stakeholders is essential for effective decision-making.
Carol challenges the traditional notion that strategic planning is solely the board's responsibility, advocating for a collaborative approach involving staff, board members, and stakeholders. By fostering an environment of shared decision-making and inclusivity, organizations can achieve genuine buy-in and alignment towards common goals. She emphasizes, "I've stopped saying no and I've started saying not yet. It feels much less punitive. Usually, our ambitions are bigger than our capacity, and that's okay." This shift in mindset encourages organizations to view setbacks as opportunities for growth and progress, rather than failures.
She goes on to address common pitfalls in strategic planning and offers practical solutions. From avoiding overly ambitious plans to ensuring ongoing engagement beyond the initial retreat, she emphasizes the iterative nature of the process. By establishing clear goals, defining success indicators, and maintaining flexibility, organizations can create dynamic and adaptable strategic plans.
Carol also describes the evolving landscape of strategic planning in light of external factors, such as the COVID-19 pandemic and shifting political environments. She stresses the importance of agility and resilience, emphasizing the need to adapt strategies in response to changing circumstances.
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
From managing travel expenses for nonprofit donor meetings to navigating milestone marketing at a charity and collaborating on joint galas, the cohosts provide advice to nonprofits rooted in transparency, strategic planning, and better communication.
Meredith Terrian starts on a question about tracking travel expenses in a mixed business vacation trip, highlighting the necessity of honesty and transparency when managing expenses for nonprofit donor meetings. She details the value of maintaining integrity while still trying to optimize opportunities for fundraising and donor engagement.
Addressing questions about milestone marketing at a charity, the cohosts point to the strategic significance of altering logos to signify organizational progress and celebrate longevity. While acknowledging associated costs, they describe the potential return on investment and key on the importance of clear communication and alignment of missions among collaborating organizations.
In a question about multiple nonprofits collaborating on events and galas, the discussion digs into the complexities of joint galas, emphasizing the need for clear agreements, logistical coordination, and equitable distribution of resources and responsibilities among participating nonprofits.
This lively and fun conversation also touches on the relevance of press releases in the digital era, underscoring their continued value in amplifying organizational visibility and leveraging traditional media outlets alongside digital channels.
Finally, a question about conflict-of-interest policies is presented, with the recommendation to avoid backdating documents and prioritize transparency in board governance practices.
Themes of strategic planning, transparency, and proactive communication emerge as essential principles for effective nonprofit management. The cohosts providedpractical actionable advice to help you navigate opportunities in operational and fundraising efforts.
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
Navigating Donor Dominance: A Critical Discussion on Fundraising Ethics
21 Mar 2024
00:31:57
Unraveling the complexities surrounding donor dominance in the nonprofit sector. With an emphasis on ethical fundraising practices, Angela Barnes and Jack Alotto discuss the subtle yet impactful dynamics that can arise between donors and organizations.
Donor dominance, as Barnes articulates, is not a sudden occurrence but rather a result of gradual actions that erode organizational boundaries. It emerges when donor-centric fundraising lacks clear communication and defined limits. Alotto corroborates this by citing instances where donors exert influence over organizational decisions, leading to mission drift or compromised values.
One key takeaway from the discussion is the importance of establishing clear boundaries and ethical guidelines for donors. Barnes introduces the concept of a "donor code of ethics," which outlines expectations for both donors and organizations. By fostering transparency and accountability, such codes aim to maintain the integrity of nonprofit missions while honoring donor contributions.
The conversation delves into the power dynamics inherent in fundraising, highlighting the challenges faced by fundraisers in navigating donor expectations. Barnes and Alotto stress the need for fundraisers to advocate for their organization's mission and values, even in the face of substantial financial offers.
The trio also speaks about the evolving landscape of philanthropy, where donors increasingly seek collaborative partnerships rather than mere transactional relationships. Barnes and Alotto advocate for a shift towards a community-centric fundraising model, where donors are viewed as allies in advancing organizational missions rather than saviors.
This is candid dialogue, sharing personal anecdotes and insights gleaned from the extensive experience our guests have in the nonprofit sector. Their collective commitment to fostering ethical fundraising practices serves as a beacon for fundraisers navigating the complexities of donor relationships, reminding fundraisers to uphold ethical standards, and prioritize mission integrity in all donor interactions.
Learn more about Angela Barnes at www.carter.global
Learn more about Jack Alotto at www.fundraising-academy.org
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
Navigating Donor Relationships Long Distance
16 Aug 2024
00:31:40
Explore the nuances of maintaining and nurturing donor relationships, particularly when donors are geographically distant in this episode of "Fundraisers Friday," with cohosts Julia Patrick and Tony Beall.
Tony begins with his ideas on adapting communication strategies to align with donor preferences, whether through phone calls, video conferences, or digital communication like video clips and PDFs. He describes the importance of understanding how each donor prefers to communicate, with Julia agreeing that this understanding is essential for effective engagement. Julia also brings up the idea that video conferencing might offer a more personal connection compared to phone calls, especially in reading facial cues and emotions, which Tony supports.
Julia and Tony both underline the value of affirmation in donor relationships, with Tony suggesting that recognizing and affirming donors’ contributions can empower them and strengthen their commitment to the organization. Julia builds on this by saying that such affirmation is crucial, especially in times when fundraisers might feel isolated or uncertain about their efforts.
This fun chat between the two also digs into the evolving role of technology in fundraising. Julia and Tony share a common thread in their openness about using tools like ChatGPT to explore new strategies, demonstrating a pro-active approach to learning and adapting. They go on to discuss how even simple digital content, like video clips, can have a profound impact on donor engagement by showing the real-time impact of their contributions.
Julia raises point about engaging with donors on social media, cautioning that while some donors may enjoy public recognition, others might prefer a more private approach, stressing the need for fundraisers to be mindful of donor privacy and to tailor their communications accordingly.
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
Relational Leadership For Nonprofits
20 Mar 2024
00:28:01
A fresh and striking perspective on relational leadership, focusing on aligning goals with nonprofit’s mission and fostering a culture of compassionate accountability within nonprofit organizations, with Wendy F. Adams, CFRE, from Cultivate for Good. Wendy gives the keys to building stronger team-leader relationships, setting meaningful goals, and fostering a culture of excellence within nonprofits.
Wendy launches the fast-paced conversation by highlighting the essence of relational leadership, stating, "We've got to start with the leader. Where are you in this space. Are you able to be self-aware." She emphasizes the need for leaders to recognize their role in driving progress and addressing challenges head-on, stressing the importance of authenticity, stating, "We know that our supporters and our donors... they can sniff out anything that's not authentic.", then, continuing by pointing to the necessity of believing in the mission, stating, "Do you as the leader believe that your mission is possible?" She emphasizes the value of collaboration in tackling ambitious goals within the nonprofit sector.
The conversation then shifts to the practical aspects of goal-setting, with Wendy introducing the concept of "SMART goals" infused with relational principles, emphasizing the importance of goals being loyal to the mission, lasting, and measurable. She offers more on the need for leaders to nurture a culture where mistakes are viewed as opportunities for growth rather than barriers to progress.
The conversation sheds light on the role of compassionate accountability in driving organizational success. Wendy shares personal anecdotes and insights, stressing the need for leaders to empathize with their team members while holding them accountable to their commitments, stating, "We're going to do this together as a leader... I'm going to be empathetic and keep you accountable and responsible to what you said."
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
Navigating Nonprofit Tech (Insights from an Accounting Sommelier)
19 Mar 2024
00:29:39
Are you struggling to navigate nonprofit technology? Learn strategies for leveraging technology effectively in nonprofits, the worth of tech integration, and the importance of understanding the ‘why’ behind implementing technology solutions, with Alicia Eastvold from Your Part-Time Controller. Find out why we dubbed her the "Accounting Sommelier”, who is helping to harness the power of technology to drive social change.
Alicia sheds light on the common challenges nonprofits face when adopting new technologies. She compares the process to scheduling an appointment with an eye doctor, highlighting how hesitation and uncertainty often hinder organizations from embracing tech advancements. Alicia says, "You know, just like why we don't schedule the appointment for the eye doctor when we could see right away if we just made the appointment, there's all sorts of reasons that we don't."
One key takeaway from this lively discussion is the concept of realistic pessimism with equal optimism. Alicia points to the importance of acknowledging the initial challenges of tech integration while remaining optimistic about the long-term benefits, emphasizing the need for continual evaluation and adaptation, especially in a rapidly evolving tech landscape.
Alicia also advocates for seeking guidance and support when navigating tech decisions. Drawing parallels to the role of a sommelier in selecting the perfect wine, she stresses the need for expert advice tailored to each organization's unique needs. "Every nonprofit is different. Everybody has different needs and different structures. And so one size just doesn't fit all. You really need someone to help you through that," Alicia remarks.
Alicia and our cohosts also chat about the dilemma of choosing between different tech solutions, urging organizations to prioritize functionality over cost. Alicia advises nonprofits to conduct thorough cost analyses and assess the long-term implications of tech investments, and the importance of selecting tools that seamlessly integrate with existing systems, emphasizing the value of APIs in enhancing efficiency and connectivity.
By leveraging tech solutions effectively, nonprofits can streamline operations, enhance transparency, and effectively communicate their mission to stakeholders. Alicia's insights serve as a guiding light for organizations navigating the complex terrain of nonprofit technology.
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
Equity In Nonprofit Grant Writing (Grant applications empowering communities)
18 Mar 2024
00:27:40
Insights on grant writing for nonprofits, with strategies for navigating grant applications with an equity-centered approach, with Stephanie Somerman, Senior Director at Elevate. From redefining the narrative to empowering communities, we focus on the importance of putting people at the forefront of grant proposals.
Elevate specializes in institutional fundraising, aiding nonprofits in securing vital resources for their impactful work. Stephanie stresses that the grant application process isn't solely about submitting proposals but entails a comprehensive journey, from relationship-building with funders to understanding community needs deeply. Central to the conversation is the concept of centering equity in grant writing, defined as prioritizing people's experiences and needs, ensuring their voices drive the narrative. Stephanie emphasizes the significance of people-centered language, urging nonprofits to convey their work authentically by reflecting the perspectives and historical context of the communities they serve.
Stephanie and our cohosts address the challenge of ensuring funders understand and appreciate equity-centered approaches, acknowledging the limited awareness among some funders, emphasizing the role of nonprofits in educating them. Through meticulous research and thoughtful grant narratives, nonprofits can advocate for equitable solutions while respectfully challenging funders' perspectives.
Stephanie advocates for a shift in strategic planning within nonprofits, posing a bottom-up approach that empowers staff with lived experiences. By starting strategic planning discussions with frontline staff, organizations can tap into invaluable insights and foster a culture of agency and innovation.
Throughout this fast-paced episode, Stephanie underscores the complexity of grant writing within often constrained character limits, encouraging nonprofits to incorporate contextual elements such as historical and cultural context, alongside direct community perspectives, to enrich their grant narratives authentically, creating compelling narratives that resonate with funders.
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
Nonprofit's Want To Know (Fundraising to Marketing answers)
15 Mar 2024
00:28:37
Nonprofit fundraising strategies, NPO marketing with branding, Donor relationships, Board governance, and professional development for nonprofits are the question topics on this episode. Cohosts Julia Patrick and Jack Alotto respond with wisdom and some fun, into topics ranging from fundraising strategies to board governance. One key topic discussed was the importance of branding and personalized communication tools in nonprofit development efforts. Jack emphasized the significance of having a distinct brand to differentiate oneself in a competitive landscape, stating, "A brand is what distinguishes you from other nonprofits in your community." He stresses the role of branded postcards and handwritten notes in strengthening donor relationships, highlighting their ability to keep the organization top of mind. Julia and Jack also address fundraising tactics, including the debate between data-driven pitches and emotional storytelling. Jack points out the importance of understanding donor motivations, whether they lean towards rational data points or emotional connections. Additionally, the discussion touches on board dynamics, with caution against appointing employees as voting members due to potential conflicts of interest. Instead, the hosts advocate more for diverse board representation, including beneficiaries of the organization's services. The session concludes with Jack sharing details about upcoming CFRE training sessions and an AFP conference in Toronto.
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
Capital Campaign Magic For Nonprofits
14 Mar 2024
00:29:57
Discover the power of data-driven strategies, efficient donor management, and relationship cultivation for successful nonprofit capital campaigns. Gain practical advice for navigating fundraising challenges and maximizing impact in your nonprofit organization.
Guest expert Kirsten Wantland joins cohosts Julia Patrick and Meredith Terrian to discuss the intricacies of fundraising strategy, data management, and the importance of cultivating relationships for successful capital campaigns. Kirsten, a seasoned professional with years of experience at Bloomerang, offers her insights into the world of nonprofit fundraising and the tools and methodologies used.
Kirsten recounts her journey into fundraising, highlighting her initial fascination with community connections and her discovery of tools like Bloomerang and wealth prospecting, which revolutionized her approach to the field. As she explains, her role involves assisting clients in optimizing their fundraising efforts through efficiency audits and strategic advising.
A key aspect of Kirsten's expertise lies in the understanding and utilization of data. She details the importance of clean data and its role in informing fundraising strategies, particularly in the context of capital campaigns. By analyzing donor engagement, wealth indicators, and past contributions, organizations can prioritize their outreach efforts effectively.
Throughout the conversation, Kirsten emphasizes the need for fundraisers to move beyond reactionary tactics and adopt a proactive approach to donor cultivation. She stresses the importance of identifying potential donors within existing databases and nurturing those relationships to unlock future fundraising opportunities.
By harnessing the power of tools like Bloomerang and wealth prospecting, organizations can skyrocket their capital campaigns.
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
Athletes Influence In Philanthropy (The power of sports and nonprofits!)
13 Mar 2024
00:30:07
The transformative intersection of professional sports and philanthropy with Joanne Pasternack, President at Oliver Rose. This high-speed interview starts with Joanne’s personal journey highlighting the power of sports. Her work with athletes and nonprofits challenges the one-size-fits-all view of athlete involvement in philanthropy, advocating for strategic, authentic engagements between athletes and causes. Her efforts with 'Athletes Voices' and emphasis on athlete activism showcases the evolving landscape of sports figures as influencers for nonprofit missions and social change. Watch, as Joanne outlines collaborative partnerships between athletes, nonprofits, and corporate sponsors, stressing the value of alignment and mutual appreciation. She highlights the significance of authenticity, stating, "Athletes definitely got more involved... they felt more comfortable about being vocal about the things they cared most about." Underscoring the importance of collaborative partnerships, advocating for inclusive approaches that align with the values of all stakeholders, she stresses the need for gratitude and recognition, affirming, "They like to be appreciated and they like to be known for what they're doing." Through authenticity, strategic matchmaking, and collaboration, her insights reveal the vast potential of athlete influence on meaningful philanthropic endeavors and social impact.
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
Navigating Nonprofit Financial Anxiety
12 Mar 2024
00:30:55
The origins of financial fear for nonprofits, how to ask for crucial information tied to impact, and the importance of aligning financial data with the nonprofit’s organizational missions. Featuring guest Jacqueline Tiso, the CEO of JMT Consulting. With an emphasis on innovation and strategic anticipation, this conversation provides actionable insights for nonprofit leaders seeking to navigate financial challenges.
Nonprofit organizations often grapple with financial anxiety. Jackie is recognized for her expertise in nonprofit financial management. She’ll highlight the need to address the roots of financial fear and adopt a proactive approach to financial decision-making. She emphasizes the importance of aligning financial strategies with organizational objectives on impact, urging leaders to embrace innovation.
Jackie amplifies on the critical role of the finance department as a service provider within the organization, noting, "The Finance Office is a service department for the rest of an organization. The customers of that finance department are the program managers, the grant managers, the CEO, board members, funders, everyone... The information has to be understandable for who you're delivering it to."
Moreover, Jackie describes the necessity of leveraging technology to streamline financial processes and enhance decision-making. She says, "Our poor organizations, they're in a rowboat when it comes to technology. When you want to be forward-focused, you can't do this stuff in Excel... You just can't make it happen in Excel unless you had one or two people, and that's all they did all day long."
By incorporating Jackie’s insights into your operations, it will help cultivate a culture of transparency, efficiency, and strategic planning, ensuring sustainable growth and impactful outcomes for your nonprofit, NGO, or charity.
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
Hiring Nonprofit Staff On A Tight Budget
11 Mar 2024
00:26:06
The intricacies of nonprofit staffing with guest Patrick Gnehm, the CEO and founder of Talent Sync. Patrick speaks to the challenges nonprofits face in hiring staff while operating on tight budgets. With a focus on strategic growth, Patrick outlined the unique approach his firm takes to assist nonprofits in building their talent pipelines effectively.
Patrick begins with pointing to aligning organizational needs with strategic outreach efforts, stating, "When you're looking at building a nonprofit pipeline, we need to think about defining our needs and strategically reaching out to potential candidates." He highlights the significance of engaging existing volunteers and promoting from within to foster a culture of growth and development within organizations.
Patrick describes the often-overlooked aspect of succession planning within nonprofits, urging organizations to invest in their employees' professional development to mitigate the costly repercussions of high turnover rates. He says, "It's more affordable to invest resources in existing employees to help them grow and mature within the organization rather than constantly replacing departing staff members."
The fast-paced conversation peeks into the evolving landscape of remote work and its implications for nonprofit staffing with Patrick discussing the merits of both in-person and remote work setups, acknowledging the diverse needs and preferences of nonprofit organizations.
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
Nonprofit's Asked! (Exploring Ramadan and Philanthropy)
08 Mar 2024
00:28:36
With Ramadan, we construct the link between this sacred month and philanthropy, shedding light on its significance and impact on nonprofits, with insights into how Muslims observe Ramadan and engage in charitable giving (Zakat), offering a unique perspective on this spiritual practice. Host Julia Patrick welcomes Muhi Khwaja, a trainer from Fundraising Academy and co-founder of the American Muslim Community Foundation.
In a thought-provoking dialogue, Julia and Muhi engage in a deep look into the connection between faith and philanthropy, particularly during the holy month of Ramadan. Muhi explains, "Ramadan is a time of fasting, spiritual reflection, increasing worship, and good deeds." He emphasizes the diversity of experiences within Ramadan, shaped by cultural influences and family practices.
Addressing the intricacies of charitable giving during Ramadan, Muhi elaborates on the Islamic concept of zakat, highlighting its significance in the faith. He explains, "Muslims like to increase their charitable giving in Ramadan because of the additional blessings involved." This principle of giving back is deeply ingrained in Islamic teachings, with zakat being one of the five pillars of Islam.
Julia probes further, seeking clarity on the administration and distribution of zakat. Muhi describes that while in Muslim-majority countries, there may be government programs, individuals in the United States calculate and distribute zakat independently. He emphasizes the importance of adhering to the eight categories outlined in the Quran, ensuring that charitable contributions reach those in need.
Transitioning to practical considerations, Julian asks about the timing and frequency of charitable giving during Ramadan. Khwaja details various approaches, from weekly contributions to leveraging technology for daily transactions, especially during the holier last ten nights of Ramadan. He underscores the individualized nature of giving while acknowledging communal guidelines that shape distribution practices.
This fascinating episode also covers several other questions nonprofits sent in this week, around organizational partnerships, fundraising strategies, and sensitive scenarios involving donor relationships and program replication.
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
Selling Nonprofit Event Sponsorships
07 Mar 2024
00:30:28
How to find corporate and event sponsorships for nonprofit and charity events and galas. The guest and host elaborate on the misconception that nonprofit’s corporate partnership’s revolve solely around events, pointing out the broader ecosystem encompassing various elements beyond just the event itself. The American Nonprofit Academy CEO, Julia Patrick, begins with, "It's about all the other things that go on... the nonprofit’s event is one part on the dial, but it's really an entire ecosystem of your nonprofit, it’s mission and the partnership with the corporations."
Julia stresses the importance of long-term value and community connectivity for corporate partners, stating, "They want to be associated with a cause or a mission... they want to be perceived more as a community partner and involved with the nonprofit’s success.", going on to highlight the role of marketing departments in sponsorship decisions and the goal of organizations becoming associated with particular causes that complement them.
Julia further elaborates on strategies for maximizing exposure through media partnerships, emphasizing the value of pre, during, and post-event coverage across print, broadcast, and digital platforms. She notes the growing significance of new media, highlighting the need for nonprofits to drive their online presence and content creation for social media platforms.
The lively conversation shifts to ad includes innovative sponsorship tactics such as stage introductions, where corporate representatives receive FaceTime without the pressure of delivering a formal speech. Julia also touches upon the importance of quantifying nonprofit outreach and impact numbers, as well as expressing gratitude to sponsors in annual reports, reinforcing the ongoing relationship beyond individual events.
This learning episode underscores the holistic nature of corporate partnerships, urging nonprofits to adopt a strategic, long-term approach that transcends event-centric thinking. Through thoughtful stewardship, quantifiable impact, and ongoing communication, nonprofits can cultivate meaningful and lasting relationships with their corporate sponsors.
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
Creating Impactful Nonprofit Cultures
15 Aug 2024
00:31:17
The multifaceted challenges within nonprofit cultures and the threats that nonprofits face, particularly the dangers of siloed information and the reluctance to embrace change, with Sarah Quillen, Executive Director of the International Lyme and Associated Diseases Society (ILADS), who has a background in fundraising and public relations. She shares the complexities of managing an organization focused on Lyme disease—a condition often misunderstood and underfunded, particularly in regions like the West where awareness is low.
Sarah begins by educating us on Lyme disease, explaining its severe and often debilitating effects on patients. She highlights the challenges in diagnosing and treating Lyme disease, saying that many patients go years without proper diagnosis, leading to significant health and quality-of-life impacts. Organizations like ILADS support research and medical education and advocate for better understanding and treatment of this and associated diseases.
This informative dialog then shifts to the concept of nonprofit culture. Sarah offers that nonprofits should be redefined as "for impact" organizations, which more descriptively amplifies the importance of strong infrastructure and strategic vision in fulfilling their missions. She notes that the nonprofit sector often operates under the misconception that minimal administrative spending is ideal, which can be detrimental to long-term success. “You exist to make an impact…when we all work together and all have one unified purpose, that is how we all succeed,” she says.
Sarah then shares with host Julia Patrick her experiences in leading ILADS through a significant cultural shift, particularly after succeeding a long-serving executive director. She speaks candidly about the challenges of bringing together a team that was previously siloed and emphasizes the importance of collaboration, both within the organization and with external partners. You will see from this fast-paced conversation how fostering a more inclusive and open environment has helped ILADS grow stronger and more cohesive, even in the face of daunting challenges.
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
Licensing Nonprofit's Programs (Reduce your fundraising?)
06 Mar 2024
00:30:17
Nonprofits are increasingly exploring innovative revenue streams, and the Children's Treehouse Foundation offers a compelling case study in leveraging specialized programs for financial sustainability. In this video featuring Gregor Debruhl, Executive Director of the Foundation, the conversation centers on the strategic licensing of their signature program, CLIMB, to hospitals and institutions. This model not only expands the program's reach but also generates vital revenue for the nonprofit.
Gregor Debruhl outlines the significance of the CLIMB program, designed to support children and families navigating the emotional turmoil of a cancer diagnosis within the family. "CLIMB is a six-week art-based, evidence-based program designed to help children and their families build communication and develop positive coping strategies," Debruhl explains.
This fast-paced discussion sheds light on the practical aspects of licensing nonprofit programs. Debruhl stresses the importance of aligning such initiatives with the organization's mission and capabilities. "For me, it was really important to focus on philosophically why we want to do this. I wanted to escape fundraising... but that's not really enough of a reason to jump into this," Debruhl shares, referencing the need for a deeper strategic fit rather than purely financial motivations.
The licensing model presents both challenges and opportunities for nonprofits. On the technical side, establishing a successful licensing framework involves creating and managing infrastructure, marketing, developing pricing strategies, and negotiating contracts. Debruhl's insights into navigating these complexities, coupled with his emphasis on the philosophical alignment of licensing initiatives, provides valuable lessons for other nonprofits considering similar paths.
This licensing approach necessitates a delicate balance between financial sustainability and maintaining program integrity. Debruhl outlines the measures used to ensure their CLIMB program's consistent delivery, including comprehensive facilitator training and feedback mechanisms. This approach ensured the program remains effective and true to its evidence-based roots, even as it expands geographically and financially supports the foundation's mission. mission. The Children's Treehouse Foundation's success with the CLIMB program illustrates the potential of such strategies to both enhance program impact and ensure organizational sustainability.
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
The Millennium Nonprofit Show! (Our 1,000th episode)
05 Mar 2024
00:30:34
The millennium episode of The Nonprofit Show! Celebrating one thousand broadcasts with cohosts Jarrett Ransom and Julia Patrick reflecting on their journey. Jarrett begins with reflecting on the power of consistency in nonprofit success, highlighting the importance of sticking to plans despite challenges, while Julia shares a poignant lesson learned about passion not always guaranteeing success in the nonprofit sector, focusing on the significance of effective management and structure.
In this celebratory episode, Jarrett and Julia discuss finding opportunities by returning to basics, mapping out procedures, integrating new systems, and leveraging technology for effective nonprofit management. The cohosts look back and forward on challenging topics like mindset, self-care, and addressing social injustices within the sector, showcasing their commitment to growth and learning, plus touching on the vital role of nonprofits during crises like pandemics, emphasizing the sector's frontline impact and the need for continuous education in nonprofit management.
This 1,000th broadcast of the show encapsulates a journey of growth, reflection, and dedication to advancing the nonprofit sector. The hosts, their staff, and the Partners who have supported The Nonprofit Show and the entire nonprofit sector, send their thanks.
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
Revving-Up A Unique Nonprofit (Car donation app for nonprofits)
04 Mar 2024
00:26:14
You’ll enjoy this chat with Howard Pearl, the CEO of careasy.org, an organization dedicated to charitable adult rides and services. Careasy.org's work is its innovative approach to fundraising through vehicle and real estate donations. Howard describes how they provide a turnkey solution for nonprofits of all sizes, ensuring they receive support tailored to their needs, serving both major organizations like the American Red Cross and smaller local charities with equal dedication.
Howard discusses the “On the Go” program, which offers transportation services for seniors and other communities with transportation barriers. This program addresses crucial needs within aging populations, emphasizing the significance of maintaining dignity and independence for individuals as they age.
Throughout the chat, with our host Jarrett Ransom, Howard emphasizes his organization's commitment to supporting nonprofits and communities, sharing how their teams are setup for attracting donors, including leveraging marketing efforts and conducting wealth screenings to identify potential supporters.
Howard offers thoughtful words on the privilege of serving diverse nonprofits and communities, highlighting the NPO’s focus on promoting the missions of their partner organizations rather than their own brand. As Howard aptly put it, "It's a privilege to do this job. You're not helping one organization or one person. You're helping so many of them."
He encouraged listeners to explore careasy.org to learn more about their impactful work and how they can get involved in supporting various causes.
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
Nonprofit's Questions (From DEI accusations to a board chair mutiny)
01 Mar 2024
00:28:50
The cohosts respond to questions from nonprofits about DEI accusations, donor tour etiquette, a potential Board Chairman mutiny and missing the mark on marketing. Julia Patrick and guest cohost LaShonda Williams engage in this fast-paced candid discussion.
The first question tackled a sensitive issue involving an accusation of racism within the workplace. LaShonda emphasizes the importance of active listening and fostering authentic conversations to address such allegations. She recommends seeking HR training or reaching out to board members for assistance, stressing the need for professional development to navigate cultural differences and interpretations.
They go on to address a query regarding hosting a high-profile donor at the organization's cafeteria. LaShonda encourages embracing authenticity and meaningful experiences, suggesting that the donor might appreciate the opportunity to engage with the organization's community in a different setting.
The conversation then shifts to improving board meeting effectiveness. LaShonda highlights the significance of annual retreats for board members to clarify roles and responsibilities, while also suggesting the inclusion of a parliamentarian to ensure smooth meeting operations.
Lastly, they discuss the challenge of aligning fundraising and marketing efforts. LaShonda proposes joint meetings to facilitate collaboration and mutual understanding between development and marketing teams, emphasizing the importance of storytelling and reaching donors effectively.
Each week these questions bring forth meaningful points to learn from in operating your nonprofit or charitable organization. Enjoy!!
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
Community-Centered Fundraising (Bringing the donor inside!)
29 Feb 2024
00:29:47
A look into the nuanced differences between donor-centric fundraising and community-centric fundraising, shedding light on the need for evolved donor engagement. Frank Velasquez, Jr., from 4daHood.com, begins with the historical approach to fundraising, which often prioritized donors' desires and overlooked the respect owed to the clients or communities served. Sharing his personal experience, Frank points to the significance of language in fundraising practices. He discusses how terms like "at risk" or "in poverty" can unintentionally marginalize and disrespect clients, illustrating the need for a shift towards more respectful and uplifting language that honors the dignity of the individuals served, sharing, "When you start using descriptive language that ends up not honoring or uplifting, then that's when it doesn't respect the clients."
Frank leads us to the essence of community-centric fundraising, where the focus is not solely on donors but on centering the entire community, including donors, as active participants in the mission. He details the importance of storytelling and fostering a sense of belonging to deepen connections and inspire transformative change.
Throughout the conversation, Frank stresses the importance of aligning internal language and messaging to ensure consistency across all organizational levels.
Throughout, Frank speaks to the impact of small changes, such as incorporating pronouns or adopting trust-based philanthropy, in attracting donors who align with the organization's values. He encourages organizations to embrace evolving language and practices as a means of authentically representing their mission and fostering meaningful connections with donors and communities alike. Reflecting on the effect of language shifts, he adds , "That little simple change had this effect, and people outside the organization [started] understanding who you are and [that's] attracting those people, so that [was] a microcosm of what we're talking about."
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
Nonprofit Budgeting Tips That Count!
28 Feb 2024
00:29:31
Nonprofit organizations are given 'Hot Tips' to improve their budgeting processes in 2024, emphasizing principles of inclusivity, evidence-based decision-making, and proactive planning, with our guest, Justine Townsend, Manager at Your Part Time Controller.
Justine begins with the critical importance of laying the groundwork for success before embarking on the budgeting process, ensuring that the budget remains usable and effective throughout its entire lifecycle. She directs us on the need for inclusivity by involving all relevant stakeholders in the budgeting discussions, including program managers and those responsible for smaller financial decisions. Justine humorously shares "A budget should be like a camel, created by committee," highlighting the collaborative nature of the process and the importance of leveraging diverse perspectives to create a good financial plan.
She explores the significance of basing budgets on historical data, especially during uncertain times such as post-COVID recovery, suggesting using comparable years to inform budgeting decisions, which may yield a more accurate foundation for financial planning. Justine's advice to "dig into historical data" reflects her resolve for evidence-based budgeting practices, which enhance the accuracy and reliability of any financial projections.
Documenting assumptions and pre-planning pivots emerge as crucial strategies advocated by Justine to navigate budgetary challenges more effectively. By transparently communicating assumptions and contingency plans, organizations can create a framework for adaptive decision-making. Justine's shares, "When you plan your pivots, you create a permission structure where you're allowed to not make budget," which fosters a culture where deviations from the budget are viewed as “opportunities for problem-solving" rather than failures.
Justine spends time on the reasoning behind converting budgets to accrual-based financial statements to facilitate more accurate assessments of financial performance, which in turn will aid scenario planning and forecasting, enabling organizations to proactively anticipate and respond to changing circumstances.
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
Overcoming The Burnout Barrier At Nonprofits!
27 Feb 2024
00:30:39
Anthony A. Dicks Jr., the senior leadership consultant at 180 Management Group, begins his advice on self-care and burnout with the idea, "It's not selfish to put your mask on first because your asset is your mind, and without those natural elements like oxygen feeding your mind, you won't be in a position to help the helpless."
Anthony recently discussed overcoming the burnout barrier in the nonprofit sector, sharing that experiencing burnout can actually be a sign of exceptional leadership and maximizing one's capacity. He stated, "If you have reached your capacity, then that means you still have an opportunity to grow and do some more." This perspective reframes burnout as a signal to reassess and adjust one's approach rather than a failure.
With his energetic and insightful approach, Anthony shed light on the importance of recognizing burnout early and implementing strategies for self-care and sustainable performance.
In the conversation, Anthony emphasizes the need for a proactive approach to self-care rather than waiting until burnout becomes inevitable. He shares the mission of 180 Management Group, a consulting firm specializing in organizational transformation for nonprofits, focusing on operations, leadership, and strategic planning.
Anthony elaborates on the importance of developing rituals for rest, reset, and recovery across physical, emotional, mental, and spiritual dimensions. He introduces us to the concept of "right, read, run, rest, review, repeat" as a systematic approach to maintaining optimal performance and avoiding burnout. By scheduling regular periods for reflection and self-care, individuals can effectively manage their energy levels and sustain their impact in the long term.
Anthony also points out the significance of using data, such as wearables tracking stress levels, to inform organizational practices and support employee well-being. He underscores the need for leaders to model self-care behaviors and create a culture that prioritizes holistic health.
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
Modern Resumes For The 2024 Digital Age!
26 Feb 2024
00:31:43
We peer into the intricacies of modern resumes in the 2024 digital age with Dana Scurlock, the Director of Recruitment at Staffing Boutique. Dana's wealth of experience and insightful commentary within the nonprofit sector sheds light on resume crafting in today's job market.
Dana begins by emphasizing the importance of adapting resumes to the digital era, highlighting the shift from traditional paper-based formats to dynamic, content-rich digital resumes. As she puts it, "I think it's great that everything's digital now. What that lends itself to, though, is that we don't have to confine ourselves to just one page."
One key takeaway from Dana's expertise is the significance of quality over quantity. She explains the importance of tailoring resumes to specific job opportunities rather than adopting a blanket approach. "I would rather send out five really high quality, well thought out, tailored resumes to the particular job you're applying to," Dana notes, "than if you're able to crank out 20-25 in a week just to get 20-25 out."
Furthermore, Dana provides a look into the role of platforms like LinkedIn in the recruitment process. While acknowledging the utility of LinkedIn profiles, she cautions against solely relying on them in place of traditional resumes. "I think where it can become tricky is when people are utilizing LinkedIn in place of an actual CV or resume," Dana remarks, advocating for alignment between LinkedIn profiles and formal resumes.
Throughout the conversation, Dana details the importance of clear, concise formatting and the strategic incorporation of relevant experiences, skills, and accomplishments. Her emphasis on reverse chronological resumes and the inclusion of comprehensive job descriptions resonated deeply with our audience.
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
What Nonprofit's Wanted To Know This Week!
23 Feb 2024
00:27:36
Insightful responses to questions from nonprofits on various topics, focusing primarily on regional differences in fundraising approaches, performance bonuses for development team members, remote work policies, the significance of the Certified Fund Raising Executive (CFRE) designation, and academic choices for aspiring nonprofit professionals, with Guest host Muhi Khwaja, a trainer with Fundraising Academy and Co-founder of the American Muslim Community Foundation.
Muhi Khwaja begins with a question about considering regional and cultural differences when fundraising outside one's city center. Drawing from personal experience, he highlighted variations in dress code and meeting styles across different regions, emphasizing the importance of adapting to the local setting while maintaining organizational standards, with advice to fundraisers to ask open-ended questions and seek guidance from local colleagues to navigate cultural nuances effectively.
A question is addressed about performance bonuses for development team members. Muhi discusses his experience at the Red Cross, where bonuses were tied to fundraising goals and regional targets. He also talks about additional incentives such as extra days off or work-from-home privileges, highlighting the importance of clear expectations and communication between employees and management to avoid misunderstandings.
On the topic of remote work policies, Muhi expresses his support for flexibility, advocating for a hybrid model that allows employees to work remotely while also facilitating in-person meetings and team gatherings. He stresses the value of having in place responsive and effective communication tools to maintain productivity in a remote environment.
Muhi describes the significance of the CFRE designation, noting its potential benefits in terms of career advancement and credibility in the nonprofit sector. While donors may not always inquire about the designation, Muhi explains its value in establishing professional credibility and expertise, and potentially giving the holder a “one-up” on their career.
Finally, Muhi provides advice to a college freshman torn between pursuing a nonprofit management program or a business major, suggesting a broader undergraduate degree followed by a specialized master's program to gain versatility and expertise in both nonprofit and business contexts.
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
Storytelling With Fundraising!
22 Feb 2024
00:29:53
Nonprofit organizations continue to navigate the evolving landscape of fundraising and storytelling, and we found out how platforms like StoryRaise are poised to revolutionize the way they engage with donors and communities. We just hosted Josh Kligman and Jeff Rum, the dynamic duo behind StoryRaise.com, and peeked into the exciting intersection of storytelling and fundraising. With over 20 years of combined experience in marketing and a shared passion for nonprofit work, they're revolutionizing how organizations communicate their impact.
Josh Kligman, CEO of StoryRaise, introduced the platform as a solution tailored for nonprofits to craft compelling digital reports and campaigns. He emphasized the importance of storytelling and its ability to bridge the gap between donors and organizations, drawing from his extensive background in nonprofit marketing.
Jeff Rum, StoryRaise's CMO, brought his wealth of experience from running his own agency to the table. His insights underscored the need for unity between marketing and fundraising efforts, stressing the significance of aligning storytelling with donor expectations, stating, "We're really trying to help organizations save time and money... it's got to be authentic to who the organization is... use [AI] as a tool rather than as a crutch."
In this fast –paced chat they discuss nonprofit marketing, shining a light on their recent research findings. Jeff elaborates on the pivotal role of authenticity and transparency in donor engagement, revealing that donors are more likely to support organizations that regularly update them with impactful stories.
Josh echoed this sentiment, re-affirming the value of AI in streamlining storytelling processes for nonprofits. He introduced StoryRaise Campaigns, a cutting-edge tool designed to generate comprehensive social media, email, and direct mail campaigns with minimal effort, allowing organizations to focus on their mission without compromising authenticity.
This conversation showcases the innovation driving StoryRaise and points us to the imperative for nonprofits to embrace technology as a catalyst for social impact.
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
Going Digital With Donors (Donation research study)
14 Aug 2024
00:29:56
An eye-opening discussion about an innovative study that Bloomerang has conducted to help nonprofits improve their online fundraising strategies. The study involves donating $25 to 500 different nonprofits across the U.S. and closely monitoring the donation process from a donor’s perspective. The goal is to evaluate how well these organizations handle donations, acknowledge donors, and ultimately engage with them to encourage future contributions.
Emily Kelly, National Accounts Manager at Bloomerang, shares their unique research approach, describing that the study is not about evaluating the organizations from a professional standpoint but rather from the perspective of an ordinary donor. This allows Bloomerang to identify areas for improvement in the donor experience with nonprofits. Emily points out that something as simple as ensuring the functionality of a "donate" button can make a significant difference. "The first thing that you can do when you go to your website is literally just hover your mouse over your donate button, make sure it works," she advises, highlighting a common issue where some nonprofits’ donate buttons are not functioning correctly.
The results of the study reveal that many organizations have room for improvement in how they engage with donors after a donation is made. Emily notes that one of the most effective ways to retain donors is through personal engagement, such as a phone call within 24 to 48 hours of receiving a donation. She shares, "If you make a phone call to a first-time donor, they’re more likely to give another donation in the future... that likelihood increases by about 50%."
By focusing on the donor’s experience, from the ease of making a donation to the acknowledgment and engagement that follows, organizations can significantly enhance donor retention and fundraising success. Emily's insights serve as a powerful reminder that every touchpoint with a donor is an opportunity to build a lasting relationship. Learn more . .. www.Bloomerang.co
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
Top 10 Questions Donors Will Ask - Part Two
21 Feb 2024
00:28:20
Meredith Terrain strikes a balance between addressing donors' unspoken questions and conveying practical strategies for fundraisers in this second part of ‘Questions Donors Will Ask’. She reminds us about the importance of understanding the underlying concerns donors may have, even if they don't explicitly voice them. Meredith acknowledges that while donors may not directly ask certain questions, such as "How much time will this take?" or "Why should I trust you?", these considerations are nevertheless crucial in their decision-making process. Throughout the conversation, Meredith intertwines insights into donors' perspectives with actionable preparations fundraisers can take before they meet with donors. As she details each key question, she also shares interesting anecdotes and experiences to illustrate the significance of honesty, transparency, and consistency in fundraising interactions. By doing so, she underscores the need for fundraisers to anticipate and address donors' concerns proactively, building trust and credibility over time. Enjoy this learning opportunity, focusing on the idea that effective fundraising requires a deep understanding of donors' motivations and reservations. By authentically addressing these concerns while maintaining integrity, fundraisers can cultivate meaningful relationships and secure vital support for their organizations.
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
Top 10 Questions Donors Will Ask! Part One
20 Feb 2024
00:28:47
On this episode we dissect the top 10 questions that potential donors often ponder but may not always vocalize. Meredith Terrain, from Fundraising Academy, takes us into the nuances of donor inquiries, shedding light on the critical yet unspoken questions that shape people’s philanthropic decisions. This part one covers the first five questions. Meredith kicks off the discussion by emphasizing the paramount importance of truly understanding what your organization does. She explains, "It is not just about reciting a mission statement; donors seek to comprehend the tangible impact and the demographic served." Throughout the conversation, Meredith emphasizes the worthiness of crafting a compelling case statement that encapsulates both qualitative and quantitative aspects of the nonprofit's work. The hosts and Meredith navigate through various donor concerns, ranging from the time commitment expected from donors to the transparency surrounding financial contributions, underscoring the need for honesty and transparency in communicating the anticipated time investment, as well as the intention to solicit financial support. As the conversation progresses, intricate layers of donor psychology are revealed, delving into questions surrounding the uniqueness of the organization's mission. Meredith points to the importance of articulating what sets the nonprofit apart, employing emotional appeals, logical reasoning, and credible evidence to bolster the case. In a conclusion that will make you really think, Meredith reflects on the multifaceted nature of donor inquiries, acknowledging the broader implications for funders, policymakers, and prospective board members. These first five questions will give you a great start to your conversations with donors. Part two will help fill your basket to the top.
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
Answers To Nonprofit's Questions!
17 Feb 2024
00:31:38
In this sparkling episode hosted by Jarrett Ransom, with special guest Meredith Terrian from the Fundraising Academy, a range of compelling questions from nonprofits are tackled with enthusiasm and expertise. Meredith, an experienced trainer at Fundraising Academy, brought her wealth of knowledge to the table, addressing questions ranging from ethical dilemmas to marketing strategies. The conversation kicks off with a sensitive question about potential misuse of funds by a nonprofit CEO, highlighting the importance of transparency and proper reporting procedures. Meredith emphasizes the necessity of whistleblower policies and suggests avenues for reporting such incidents while also urging caution to avoid making unfounded accusations. Moving on, the discussion touches upon data security concerns when letting go of a development officer, underlining the significance of revoking access promptly and conducting exit interviews to reinforce confidentiality obligations. The conversation shifts to the frequency of in-person meetings with donors, with both hosts concurring on the importance of face-to-face interactions for fostering relationships, especially with major donors and prospects. They stress the value of personalized communication alongside meetings. The topic of brand consistency across digital and print marketing materials is then explored, with Meredith advocating for maintaining consistent color schemes to enhance brand recognition, professionalism, and message reinforcement. Jarrett adds a perspective on incorporating occasional variations to keep messaging fresh. Lastly, the conversation wraps up with a discussion on board size and composition, highlighting the importance of skill diversity and strategic alignment when considering board expansion. Watch on video: https://youtu.be/vpLj6AK_IT4
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
Tool Banks! How They Work For Nonprofits
15 Feb 2024
00:28:46
Watch this riveting conversation with Patty Russart, the CEO of Tool Bank USA. Amidst the backdrop of connecting innovation with leadership, Patty unveils the workings of Tool Banks, showcasing their profound utility for nonprofits! Patty begins by describing how Tool Bank functions as a "business to business" entity, catering exclusively to nonprofits and charitable organizations. She details the seamless process wherein nonprofits can easily access a huge array of tools for their projects, by borrowing tools online and picking them up from the closest Tool Bank location at a fraction of the normal cost. Throughout the interview, Patty focuses on the multifaceted nature of Tool Banks, dispelling the notion that they merely offer conventional tools like hammers and shovels. With over 900 different tool types in their inventory, including event equipment and sophisticated machinery like mulchers, Tool Bank USA transcends traditional limitations. As Patty says, "I think currently we have just over 900 different tool types in our inventory...it's not just your traditional hammer, wheelbarrow, ladder...we're starting to get more sophisticated tools...one of the biggest things is...we are getting a very large mulcher for our disaster services program." A key aspect of Tool Bank's growth strategy involves fostering community engagement and collaboration, and Patty describes the role of local initiatives, such as Birmingham's Magic City Tool Bank, which secured funding through a city grant, showcasing the grassroots support essential for expansion. Patty also shed light on Tool Bank's disaster services program, showcasing its pivotal role in providing essential tools and resources during crises. The conversation also digs into the operational mechanics behind establishing Tool Bank affiliates in new communities. Patty outlined some of the criteria, including community need, warehouse space availability, and funding, emphasizing the organization's commitment to facilitating rapid expansion while maintaining sustainability.
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
Falling In Love With A Generous Donor!
14 Feb 2024
00:29:06
The Senior Product and Marketing Manager at Bloomerang, Lisa Gonzalez, gives amazing insights into donor engagement, setting the stage for a dynamic discussion on the nuances of cultivating generous donors with actionable strategies. Lisa kicks off the conversation by breaking down the concept of identifying generous donors into three key components: readiness, willingness, and ability. She elaborates on the importance of engaging donors who are not only financially capable but also actively involved and inclined to give. Gonzalez reminds us that wealth alone does not guarantee generosity, advocating for a holistic approach to donor segmentation that considers both engagement and giving history. Quoting Lisa, "Just because someone's wealthy doesn't mean they're generous. And just because they're not giving a lot doesn't mean they're not willing." This sentiment underscores the need for nonprofits to focus on donors who demonstrate a combination of engagement and generosity, rather than solely relying on wealth screening. The lively chat also the significance of personalization and segmentation in donor outreach, with Lisa highlighting the potential of targeting diverse donor segments, including prospective patrons and passionate volunteers, who may not fit the traditional donor profile but possess untapped potential for support. In Lisa’s words, she emphasizes, "It's about those people who have influence about the people around them. They're kind of the go-to person when you want to know something. They have the opportunity, or they have the charisma to galvanize the people around them.", underscoring the value of identifying and leveraging influential supporters within donor networks. The conversation also touched on the role of technology, with details on Bloomerang's innovative approach to predictive giving insights. By combining engagement ratings with generosity metrics, Bloomerang's CRM empowers nonprofits to identify and prioritize high-value donors efficiently. Furthermore, Lisa sheds light on the pitfalls of solely focusing on wealth screening, stressing the importance of considering donors' giving history and engagement levels whilst adopting a data-driven approach that goes beyond superficial wealth indicators to nurture meaningful donor relationships. Learn more from Bloomerang.com
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
How Nonprofits Can Use Facilitators!
14 Feb 2024
00:30:48
Abby Wilkymacky, founder of MindFlower Studio, joins us to shed light on the role of professional facilitators in nonprofit organizations. As an advocate for mindful facilitation, Abby provides wise perspectives on the importance of bringing in external facilitators to guide key discussions and strategic processes. Abby highlights the essence of facilitation, emphasizing its role in easing processes, fostering collaboration, and driving innovation within nonprofit settings. She describes her role as a graphic facilitator, utilizing visuals to aid understanding and navigate complex conversations, thereby enhancing problem-solving and strategic planning efforts. One key insight Abby shares is regarding the neutrality of external facilitators. She emphasizes how their impartiality brings fresh perspectives and enables them to guide discussions without biases or preconceptions, ultimately fostering a more inclusive and productive environment. Throughout the interview, Abby addresses various aspects of facilitation, from navigating diverse personalities within boards and staff to adapting to the evolving landscape of virtual meetings. She underscores the importance of setting a conducive culture for engagement, whether in-person or digital, and provides tips for maximizing participation and collaboration. In discussing the financial aspect of hiring facilitators, Abby highlights the wide range of costs associated with facilitation services, emphasizing the need for customized solutions tailored to each organization's unique needs and goals, and shares words about the potential for funding support from foundations and other sources, making facilitation accessible to nonprofits of all sizes. Abby's passion for empowering organizations through facilitation is evident throughout the interview, as she leaves with a compelling message: "Facilitation is not just about getting back to business; it's about how we do business." Abby's dedication to mindful facilitation serves as a beacon for nonprofits looking to navigate complexity, foster collaboration, and achieve their mission-driven goals. Learn more at mindflowerstudio.com
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
The Resourcefullness Award For Nonprofits!
12 Feb 2024
00:29:31
Deb Nelson, a partner and nonprofit industry leader at EideBailly, introduces the ‘Resourcefullness Award’! This award, now in it’s 12th year, was conceived to recognize and celebrate nonprofits' innovative revenue-generating initiatives. The award has evolved to a national scale, offering a single $50,000 unrestricted grant to the winning organization, allowing them to allocate funds as they see fit. Deb outlines the importance of sustainability, creativity, impact, implementation, and overall impression in the judging criteria. With over 430 applications from nearly all states in 2023, the Resourcefullness Awards have become a prestigious recognition for nonprofits of all sizes and ages. The 2023 winner, Project Chimps, exemplified creativity by developing a hiking trail through their sanctuary for retired research chimpanzees, leveraging their community for support and revenue generation. Judges, external thought leaders in the nonprofit sector, assess applications and determine the winner based on the outlined criteria. Deb extends an invitation to nonprofits to apply for the 2024 awards, with the application period opening on July 11th and closing on August 9th. She speaks about clarity and conciseness in applications, sharing that the process aims to be non-burdensome for applicants. Additionally, a webinar on February 27th will provide insights into past winners' experiences and offer inspiration for prospective applicants. Finally, EideBailly plans to host a nonprofit-focused week in October, providing further opportunities for engagement and support within the nonprofit community. Deb also explained that EideBailly, as a top 25 CPA firm, provides services beyond auditing and taxes, including outsourced accounting and technology needs for nonprofits.
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
Nonprofit's Questions Of The Week!
09 Feb 2024
00:28:28
Host Jarrett Ransom and Guest LaShonda Williams dig deep, eagerly tackling questions submitted by nonprofits, demonstrating their passion for supporting and empowering organizations in the sector. The conversation kicks off with a focus on community engagement, as LaShonda advises a nonprofit leader on the savvy idea of leveraging board members to facilitate introductions to key community leaders. Emphasizing the need for swift action, she recommends accelerating the timeframe to maximize the impact of these networking efforts. Moving on to donor management, LaShonda and Jarrett provide valuable insights into the ideal number of donors in a development officer's portfolio. Stressing the importance of quality over quantity, they explore strategies for effectively balancing workload and personalization in donor relationships. They also discuss the merits of collaboration within development teams, advocating for regular meetings to strategize and optimize portfolio management. The conversation extends to organizational challenges, such as navigating leadership transitions and ethical dilemmas. LaShonda offers thoughtful guidance on maintaining confidentiality and fostering transparent communication in sensitive situations involving board members and CEOs. The duo also explores the concept of milestone marketing, celebrating organizations' anniversaries as an opportunity to showcase achievements, recognize supporters, and attract new donors. They illuminate the potential of milestone events to generate awareness and engagement, even on a modest budget. Towards the end of the episode, LaShonda and Jarrett shine a spotlight on the upcoming Cultivate conference, organized by Fundraising Academy. They invite listeners to participate in this enriching event, which promises to offer valuable insights, networking opportunities, and practical strategies for nonprofit professionals. LaShonda Williams, MPA and CFRE, and trainer at Fundraising Academy, brings a wealth of experience and expertise to the discussion. She highlights the importance of equipping professionals with essential tools to establish and sustain meaningful relationships with donors, ultimately enhancing their organizations' impact.
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
Engaging Donor Advised Funds In Fundraising!
08 Feb 2024
00:30:17
This recent episode welcomes Mitch Stein, head of strategy at Chariot, to discuss the impact of Donor Advised Funds (DAFs) on nonprofit fundraising. Mitch introduces Chariot, a platform dedicated to helping nonprofits maximize their fundraising potential from DAFs. He emphasizes the growing significance of DAFs in philanthropy, citing staggering figures—$230 billion in DAFs across over 1100 funds in the U.S., with contributions and grants increasing at an average rate of over 20% annually. Mitch breaks down the diverse landscape of DAF donors into three categories: "tubs," "tanks," and "towers." These distinctions reflect the varied approaches donors take to managing their philanthropy through DAFs, from recurring contributions to one-time large donations or even as alternatives to private foundations. One of the key takeaways is the accessibility of DAFs beyond just the wealthiest individuals. Mitch highlights that over 3 million people utilize DAFs, and the average DAF account holder makes nearly 12 gifts per year, with an average value significantly higher than traditional online credit card donations. The conversation digs into strategies for nonprofits to engage DAF donors effectively. Mitch stresses the importance of education and awareness within the sector, as well as the need to identify and communicate with existing DAF donors within an NPO’s network. He also emphasizes the significance of making the donation process as seamless as possible, with tools like Chariot's DAFpay simplifying the giving experience. Moreover, compliance and ethical considerations are highlighted as critical factors to navigate, particularly as legislation around DAFs evolves. Organizations must ensure they adhere to regulations to maintain their 501(c)(3) status and protect against potential risks. As the conversation wraps up, Mitch provides insights into how nonprofits can integrate DAFpay into their fundraising strategies, stressing the importance of prioritizing DAF giving and making resources readily available to donors. He also touches on the emerging trend of companies offering DAFs as employee benefits, further underscoring the importance of incorporating DAFs into nonprofit fundraising strategies.
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
Increasing Grant Funding With AI
07 Feb 2024
00:31:00
We jump into the exciting realm of leveraging artificial intelligence (AI) for securing grant funding with the insightful Margit Brazda Poirer, the CEO of Grants4Good.com. Margit gives us a wealth of information on how NPO’s can utilize AI to streamline their grant application processes and increase their chances of securing funding. As Margit starts, "We're in a whole new AI age." With the advent of AI technologies like ChatGPT and Google Bard, nonprofits have an unprecedented opportunity to revolutionize their grant writing workflows. Margit details the ease of use of these AI platforms, likening them to a virtual assistant that can generate grant narratives, letters of inquiry, and even social media posts within seconds. One key takeaway is the importance of understanding how to harness AI ethically and effectively. Margit emphasizes the need for caution when it comes to data privacy and urges users to avoid inputting confidential information into AI prompts. Instead, she recommends using AI as a tool to enhance productivity and creativity while still maintaining the integrity of the organization's voice and mission. Margit debunks the notion that AI will render professional grant writers obsolete. While AI can certainly assist with tasks like drafting documents and researching funders, the nuanced art of grant writing still requires human expertise and understanding of the grant-seeking process. Margit's insights shed light on the transformative potential of AI in the nonprofit sector, offering a glimpse into a future where grant writing is more accessible and efficient for organizations of all sizes. In Margit's words, "I think more and more people can do this grant writing on their own, and frankly, I think that's fantastic." With the right tools and knowledge, nonprofits can leverage AI to unlock new opportunities and advance their missions in the ever-evolving landscape of philanthropy. Watch this episode and learn more!
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
Nonprofits! Flex or Fade!
13 Aug 2024
00:29:21
You’ll enjoy this compelling discussion centering around the crucial need for nonprofits to adapt and remain flexible in an ever-changing environment. . . . . . . a must-see for anyone involved in nonprofit leadership, fundraising, or board management, offering valuable takeaways on how to lead with purpose, adapt to challenges, and ultimately, make a lasting impact, with Amy Fass, the CEO and Executive Director of ShoesThatFit.org
Amy Fass, with her deep expertise and passion for the nonprofit sector, shares her unique perspectives on leadership, board management, and the challenges of nonprofit fundraising.
Amy begins by shedding light on the critical mission of Shoes That Fit, a nonprofit dedicated to providing brand-new, name-brand athletic shoes to children in need. She poignantly illustrates the impact of their work by stating, "Kids who don't have shoes can't go to school. They can't join sports teams. They tend to hide and not feel like they belong." This simple yet profound statement brings to life the real difference that ShoesThatFit.org makes in the lives of vulnerable children across the country.
As the conversation progresses, Amy delves into the complexities of nonprofit leadership, particularly the delicate balance between managing a board and leading an organization. She candidly acknowledges the inherent challenges in this dynamic, emphasizing the value of clear communication and shared understanding. "The executive director needs to really firmly realize that they are in charge," she says, which shows the necessity for strong leadership and strategic vision in navigating these relationships.
Another big focus of the conversation, with host Julia Patrick, is Amy's book, The Business of NonProfit-ing. The book challenges common misconceptions about the nonprofit sector and aims to educate business professionals on the realities of running a nonprofit organization. Amy reflects on the pervasive myths surrounding nonprofit work, such as the misguided notion that lower overhead equates to better management. Instead, she advocates for a shift in focus towards impact, stating, "You want to look at impact. You want to look at what the organization is accomplishing. Are they making a difference?"
Throughout the talk, Amy's insights are both informative and empowering, encouraging nonprofit leaders to embrace flexibility, focus on impact, and foster healthy board dynamics.
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
Strategies That Engage Youth!
06 Feb 2024
00:29:50
Dr. Bre Gentile, the CEO and founder of Doctor G's Lab, who holds a PhD, discusses the importance of engaging young people for social change and shares her wisdom about amplifying the voices of youth in the nonprofit sector, emphasizing the need for adults to actively support and collaborate with young people to drive meaningful social change. Dr. G starts with her thoughts on the significance of youth involvement in social impact initiatives and emphasizes how young people often initiate positive change. She provides examples like Greta Thunberg, who started her climate activism as a teenager, and Sunflower in Thailand, a youth-led organization combating human trafficking. Dr. G's optimism about the passion, awareness, and open-mindedness of today's youth will inspire you! She states, "Our youth are thinking, they're aware, their eyes are open, and they're caring, and that is hope for me as an adult." The conversation covers the role of youth in various social sectors and touches on their desire to be part of meaningful initiatives, and how they are changing the landscape, particularly through the power of social media. Dr. G brings up the importance of creating safe spaces for youth to express themselves and suggests that adults should be more open to sitting with discomfort and uncertainty, mirroring the resilience and determination displayed by young people. The hosts ask about the influence of social media and technology on youth engagement and activism and Dr. G discusses the challenges and opportunities presented by these platforms, emphasizing the need for careful facilitation and adult guidance. The fast-paced chat touches on the evolving landscape of higher education, with young people seeking more information and insights into their choices, particularly regarding college and career paths. Dr. G highlights the importance of providing platforms for young individuals to connect with college students and professionals who can offer guidance. As the interview concludes, the hosts ask about the concept of youth-led initiatives and the challenges they face as they age out of their roles. Dr. G replies how adults can play a crucial role in ensuring the sustainability of youth-led initiatives by offering mentorship and support.
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
Wait! Before You Automate Your Nonprofit!
05 Feb 2024
00:29:14
You'll enjoy this discussion about the need for nonprofits to approach automation with careful planning, clear objectives, and a thorough understanding of their processes and data. Ellen Owens Karcsay, advisor at KarcsayGroup.com, shares guidance for nonprofits looking to navigate the ever-evolving landscape of automation and digital tools. As the discussion unfolds, one of the key takeaways from Ellen's insights is the need for nonprofits to pause and assess their automation potential before diving in. She emphasizes, "What are we really trying to do here? What are our objectives? What are our goals with quote unquote automation and embedding this into our day-to-day?", pointing out the need to consider whether the processes being automated are effective and efficient in the first place. She stresses that organizations must understand their capacity and be prepared for the time and resources required for successful automation projects. Regarding the initiation of automation, the discussion highlights the tendency for organizations to be lured by shiny new tools and platforms. Ellen cautions against blindly following trends and urges nonprofits to evaluate whether a particular tool aligns with their unique processes and goals. She emphasizes, "The idea of the potential and ideating, giving your teams the opportunity to innovate and ideate about what can be." The conversation also touches on the timeline and budgeting aspects of automation projects and Ellen recommends dedicating more time to the assessment process, acknowledging that implementation timelines often extend beyond initial estimates. She stresses that automation should be part of a broader organizational strategy. The discussion shifts to understanding where data originates and its importance in automation. Ellen makes a particular point about the need for a single source of truth and highlights the impact of clean data on the success of automation processes. She shares her approach of mapping processes using “old school” sticky notes and involving cross-functional teams to uncover inefficiencies and redundancies. The conversation covers not only financial costs but also the human impact, as Ellen advises nonprofits to plan ahead and allocate budget for implementation and ongoing maintenance, underscoring the significance of considering the people side of automation and managing change within the organization.
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show
Nonprofit's Questions of the Week!
02 Feb 2024
00:30:09
On The Nonprofit Show, it's Ask and Answer Day, and we've got viewers from all over the world sending in their questions. We have Muhi Khwaja, a trainer from Fundraising Academy and CFRE, here to help us answer those burning questions. Our first question is about whether it's a good idea to use season tickets to major sports events for entertaining high net worth donors. Muhi begins with a definete ‘Yes’, sharing examples of how sports tickets can be a fantastic cultivation tool for donors who are fans of specific teams, illustrating the potential for connecting donors to the mission. Host Julia Patrick and Muhi dive deeper into the topic, highlighting how professional sports organizations often have philanthropic arms and the importance of using such opportunities to move the donor closer to the organization's mission. They discuss the benefits of team-building activities and how it can contribute to staff retention, going beyond just "whining and dining." Next up is a question from an attendee in Houston, wondering about taking time off during gala seasons. Muhi emphasizes that it's entirely reasonable to compensate for weekend and evening work by taking time off during the week. He suggests making it a corporate policy to ensure fairness and encourages open communication with supervisors. Then, they explore the intricacies of balancing faith and politics, especially for faith-based nonprofits. Muhi shares insights into how philanthropy and government spending intersect and affect the sociopolitical climate. The conversation shifts to evaluating banking relationships, with Roberto from Miami expressing concerns about their current bank's lack of commitment to sponsorships. Muhi advises exploring options with banks that have philanthropic initiatives and stressing the importance of clear communication about expectations. Lastly, a viewer from Denver seeks advice on the best social media platform for nonprofit marketing in 2024. Muhi recommends considering the target audience's demographics and conducting surveys to determine the most effective platform for reaching donors. Throughout the episode, Muhi Khwaja's expertise and insights shine brightly, offering valuable guidance to nonprofits navigating various challenges. Learn more about Fundraising Academy.
Find us Live daily on X: @Nonprofit_Show Our national co-hosts and amazing guests discuss management, money and missions of nonprofits! 12:30pm ET 11:30am CT 10:30am MT 9:30am PT Send us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.com Visit us on the web:The Nonprofit Show