Explore every episode of the podcast The New Manager Playbook with Lia Garvin
| Title | Pub. Date | Duration | |
|---|---|---|---|
| 162: How to nail leading a team outside your area of expertise | 21 Jan 2025 | 00:11:40 | |
Ever found yourself managing a team where you don't have direct experience in their field? I've been there, and I know how nerve-wracking it can be. In Episode 162 of Managing Made Simple, I'm sharing one of the biggest mistakes I see managers make in this situation: downplaying their own expertise. It might seem humble, but trust me, this can seriously backfire. Your team needs a confident leader, someone who can guide them and provide support. I'll share some practical tips on how to effectively lead a team outside your area of expertise, including how to acknowledge your limitations without diminishing your value, how to leverage your strengths, and how to be a connector who gets your team the support they need. Plus, I'll share a personal story about the time I had to manage an engineer (with zero engineering background!) and what I learned from that experience. 🎙️ Key Takeaways: [0:00] Intro: The challenge of managing outside your expertise. 📚 Book Launch: The New Manager Playbook Need help managing your team? Email me at hello@liagarvin.com. How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"? Want some support for yourself or your team, let's chat! Schedule a call here: calendly.com/liagarvin/scaleup-strategy Website: https://www.liagarvin.com/ | |||
| 161: The real reason people are quitting your team... and how to stop it | 14 Jan 2025 | 00:11:42 | |
Ever had a boss who made you dread coming to work? It happens more than we like to admit. But here’s the good news: Being a great manager isn’t about being perfect. It’s about creating an environment where your team feels supported, valued, and motivated to give their best. In Episode 161 of Managing Made Simple, I’m sharing three habits that can unknowingly push team members away—and how to turn them into strategies that build trust, engagement, and retention:
These small shifts can make a big difference in how your team sees you—and how they show up every day. Key takeaways from this episode: 📚 Ready to become the manager your team deserves? The New Manager Playbook launches January 27th. Join the list for updates and bonuses: liagarvin.com/newbook. -- How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"? Want some support for yourself or your team, let's chat! Schedule a call here: calendly.com/liagarvin/scaleup-strategy Website: https://www.liagarvin.com/ | |||
| 152: Inside The New Manager Playbook - Your team will be more inspired when you do THIS | 12 Dec 2024 | 00:05:59 | |
Motivating your team (and yourself) is one of the hardest challenges in management. In this episode, I share actionable strategies for identifying what motivates your team members, why their lack of motivation is your responsibility, and how to reconnect with your own purpose as a leader. Key Topics Covered:
📚 Book Launch: The New Manager Playbook Need help managing your team? Email me at hello@liagarvin.com. Website: https://www.liagarvin.com/ | |||
| 063: Three signs you're micromanaging and what to do about it | 01 Aug 2023 | 00:13:43 | |
No one ever *wants* to be a micromanager, and yet, there are those days where you realize you're so deep in the weeds you should have brought your gardening tools. The problem, of course, is that the more we hold on, the less our team members step up, leading us to grab the reins even tighter. In this episode of Managing Made Simple, I talk about three signs you are falling into the trap of micromanaging and three simple shifts to make to get out of it. -- Ready for a one-stop-shop for everything you need to be a better manager? From live Q&As and Ask Me Anythings to recommendations of tools to exclusive resources, the Managing Made Simple Hub is the last place you'll ever need to look. Sign up today at: liagarvin.com/hub Looking for support for your team? Reach out to hello@liagarvin.com to learn more about one of my four core focuses for teams: -- Connect with me! | |||
| 062: How knowing your team members makes you a better leader, with Vashti Boyce, Founder/CEO of Wild Iris Consulting | 27 Jul 2023 | 00:35:39 | |
As leaders, our primary role is to serve our teams. And yet how many times have we had that manager or leader who doesn't really know what we need to feel successful? On this episode of Managing Made Simple, I'm joined by Vashti Boyce, Founder/CEO of Wild Iris Consulting, where we talk about the importance of getting to know your team members, how to build inclusive teams, and trauma informed leadership. About Vashti: Learn more about Vashti and their work: https://www.wildirisconsultingllc.com/ Get the Thriving Team Scorecard and join my 20-day challenge to become a better manager to your team in just one month - liagarvin.com/scorecard Looking for support for your team? Reach out to hello@liagarvin.com to learn more about one of my four core focuses for teams: -- Connect with me! | |||
| 061: How reflecting on wins makes you a better manager | 25 Jul 2023 | 00:07:03 | |
How many of us have had those weeks where it feels like NOTHING is going right? When we have back to back weeks like this, it can start to chip away at our confidence as a leader - and I'm here to put a stop to that spiral thinking right now. In this episode of Managing Made Simple, I talk about the importance on reflecting on wins as a manager, and how it build resilience for you personally and for your team. References in this episode: Unstuck by Lia Garvin! If you're a fan of the pod, you'll love the Audible version :) -- Get the Thriving Team Scorecard and join my 20-day challenge to become a better manager to your team in just one month - liagarvin.com/scorecard Looking for support for your team? Reach out to hello@liagarvin.com to learn more about one of my four core focuses for teams: -- Connect with me! | |||
| 060: Transforming teams through roles, responsibilities, and expectations with Susan Ramirez Founder & CEO of The National Angels | 20 Jul 2023 | 00:36:28 | |
As managers, it's on us to make sure our team members understand how their roles fit into the bigger picture, and there's no better way to do this than setting clear priorities and even clearer expectations. In this episode of Managing Made Simple, I'm joined by Susan Ramirez, Founder & CEO of The National Angels nonprofit, where we talk about the Roles, Responsibilities, and Expectations framework that has propelled the organization to massive scale, accountability as a leader, and the four questions every manager must ask themselves when leading a team. Resources mentioned in the show: Unreasonable Hospitality by Will Guidara About Susan: -- Get the Thriving Team Scorecard and join my 20-day challenge to become a better manager to your team in just one month - liagarvin.com/scorecard Looking for support for your team? Reach out to hello@liagarvin.com to learn more about one of my four core focuses for teams: -- Connect with me! | |||
| 059: How to turn your team into proactive problem solvers | 18 Jul 2023 | 00:11:21 | |
As managers and business owners, we're no stranger to problems being thrown our way. But one of the biggest questions I hear from team leaders is "how do I get me team members to bring SOLUTIONS, not just problems?" In this episode of Managing Made Simple, I share three steps to empowering a problem solving mindset on your team, so that your team members step up proactively and creatively when they encounter an issue. Making this shift on your team is game changing, not only does it free up more of your time to focus on the bigger picture, it creates a stronger sense of accountability and ownership. -- Get the Thriving Team Scorecard and join my 20-day challenge to become a better manager to your team in just one month - liagarvin.com/scorecard Looking for support for your team? Reach out to hello@liagarvin.com to learn more about one of my four core focuses for teams: -- Connect with me! | |||
| 058: How your personal brand shapes you as a leader with Hannah Nieves, Personal Brand and PR Consultant and CEO of HN Haus and This Hudson Studio | 13 Jul 2023 | 00:28:55 | |
Sometimes it can feel like we have our own identity, and then our identify as "business owner" or "boss" - but the truth is, they're all connected; and the more authenticity we bring as a leader, the better we support our teams. In this episode of Managing Made Simple, I'm joined by Hannah Nieves, Personal Brand and PR Consultant and CEO of HN Haus and This Hudson Studio, where we discuss how your personal brand is just as important as your professional brand when it comes to being a leader, the power of authenticity, empowering and scaling small teams, and driving conversations around embracing cutting edge technology like AI in your business. About Hannah: Learn more about Hannah and her work at: hannahnieves.co/ and instagram.com/hannahmnieves/ -- Get the Thriving Team Scorecard and join my 20-day challenge to become a better manager to your team in just one month - liagarvin.com/scorecard Looking for support for your team? Reach out to hello@liagarvin.com to learn more about one of my four core focuses for teams: -- Connect with me! | |||
| 057: The most important question to ask before giving feedback | 11 Jul 2023 | 00:11:44 | |
It's hard to find a topic more fraught than 'feedback' when it comes to the workplace. Why? Because it brings up all sorts of feelings about not being good enough, feeling misunderstood, even having new things to have to focus on that we didn't have the time or energy for. The result is both the feedback giver and receiver dreads the conversation, and neither really got what they needed from it. But one of the biggest reasons it can be so contentious is that we're not really that good at doing it. That changes today. In this episode of Managing Made Simple, I share the game changing question to ask yourself before giving feedback. This question will anchor the conversation in something you are both on the same page on, resulting in a more productive and effective conversation. If feedback is a topic your team struggles with, let me know. This is one of my favorite topics to support teams with because when we get it right, it's transformational. Reach out at hello@liagarvin.com and let's talk about where your team is getting stuck and how I might be able to support. -- Get the Thriving Team Scorecard and join my 20-day challenge to become a better manager to your team in just one month - liagarvin.com/scorecard Looking for support for your team? Reach out to hello@liagarvin.com to learn more about one of my four core focuses for teams: -- Connect with me! | |||
| 056: How to make your 1 to 1 meetings more effective | 30 Jun 2023 | 00:12:09 | |
You know you *should* have 1:1 meetings with your team members, but let's be honest, when they turn into a laundry list of status updates which frankly could have been shared over email, you kinda start to second guess if you really need them at all. Today, we end the ineffective status update-y 1:1s and commit to making them more effective! In this episode, I share a simple agenda to use for your 1:1s that allows you to get to know your team members better, celebrate wins, and understand where they need support. You're not gonna want to miss this one! -- Get the Thriving Team Scorecard and join my 20-day challenge to become a better manager to your team in just one month - liagarvin.com/scorecard Looking for support for your team? Reach out to hello@liagarvin.com to learn more about one of my four core focuses for teams: -- Connect with me! | |||
| 055: Leaning into self-awareness and authenticity as a leader, with Charlie Ruiz Founder/CEO of CLR Connection High Performance Coaching | 29 Jun 2023 | 00:28:10 | |
As leaders navigating so much change and uncertainty right now, none of us have it all figured out. And isn't that kind of liberating to acknowledge? We're not expected to have all of the answers, but we are expected to show up for our teams, to be real and authentic, and bring empathy to how we manage our teams. In this episode of Managing Made Simple, I'm joined by Charlie Ruiz, Founder & CEO of CLR Connection high performance coaching, where we discuss all things from how to navigate impostor feelings as a leader, to bringing authenticity & vulnerability to how we show up as our teams, to examining what changes we need to make to our environment to get unstuck. About Charlie: Learn more about Charlie and his work: clrconnection.com/ -- Get the Thriving Team Scorecard and join my 20-day challenge to become a better manager to your team in just one month - liagarvin.com/scorecard Looking for support for your team? Reach out to hello@liagarvin.com to learn more about one of my four core focuses for teams: -- Connect with me! | |||
| 054: What to solve for BEFORE we start the RTO conversation | 27 Jun 2023 | 00:17:03 | |
For many workplaces right now, the issue of the moment is RTO - and as with most complicated issues, there is no one size fits all solution. But what I'm seeing more and more right now is an effort to solve challenges that exist on teams through bringing people together, without solving the issues at the core. And when we do that, it doesn't matter if we return to a five-days 40-hours a week in office, those issues will still exist. In this episode, I talk about three themes we're often trying to solve through RTO, and how to address these FIRST, before talking about when and how frequently to come together. -- Get the Thriving Team Scorecard and join my 20-day challenge to become a better manager to your team in just one month - liagarvin.com/scorecard Looking for support for your team? Reach out to hello@liagarvin.com to learn more about one of my four core focuses for teams: -- Connect with me! | |||
| 151: The MOST important step of holding people accountable that you're probably missing | 10 Dec 2024 | 00:10:48 | |
There's a good chance you're missing the MOST important step in holding your teams accountable. Most managers are. What's that step, you ask? The follow through. So many times as leaders, we set clear expectations and then stop right there, forgetting that there's a critical check point we have to do on the other side. In this episode, I share how to move your team from simply completing tasks to taking full ownership of their responsibilities - and the true enabler of accountability: the follow through. Key Topics Covered:
Need help making accountability work in your team? Let’s chat! Email me at hello@liagarvin.com to get started. -- How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"? Want some support for yourself or your team, let's chat! Schedule a call here: calendly.com/liagarvin/scaleup-strategy Website: https://www.liagarvin.com/ | |||
| 053: Bringing out the inner superhero in our team members with Cory Charles, Founder of The SuperHero Mindset | 22 Jun 2023 | 00:32:33 | |
As managers and leaders, we have the power to show our team members their full potential - and as they say, "with great power comes great responsibility" ;) In this episode of Managing Made Simple, I'm joined by Cory Charles, Founder of the Human Potential Accelerator, leadership coach, and sales trainer extraordinaire, where we talk about how to bring a superhero mindset to your team, leading with authenticity, and how introverts can be fantastic salespeople when they focus first on building a human connection. About Cory: Learn more about Cory and his work: superheromindset.co -- Get the Thriving Team Scorecard and join my 20-day challenge to become a better manager to your team in just one month - liagarvin.com/scorecard Looking for support for your team? Reach out to hello@liagarvin.com to learn more about one of my four core focuses for teams: -- Connect with me! | |||
| 052: Setting expectations isn’t just telling people what to do | 20 Jun 2023 | 00:10:08 | |
We've all been there - we were super specific on what we wanted our team to do, and then some time goes by and the thing doesn't get done. When this happens, it's not a moment to ask what they are doing wrong, it's a moment to check in with ourselves as a leader about how we could have been more clear. We've gotta clean up our own house first. In this episode I share three simple questions to ask ourselves when an expectation isn't being met to set our teams up for success on delivering on the expectation. Make this subtle shift and you'll things get done faster and better, and everyone is a whole lot less frustrated. Winning! -- Get the Thriving Team Scorecard and join my 20-day challenge to become a better manager to your team in just one month - liagarvin.com/scorecard Looking for support for your team? Reach out to hello@liagarvin.com to learn more about one of my four core focuses for teams: -- Connect with me! | |||
| 051: Nailing the basics of being a great manager with Kristen Hartley, Learning & Development Leader at Workday | 15 Jun 2023 | 00:34:31 | |
It's often the little things that add up over time that make us great managers and leaders, and the difference between good and great managers often comes down to how intentional we are into bringing clarity and transparency into how we communicate. In this episode, I'm joined by Kristen Hartley, Learning & Development leader at Workday, where we dive deep into two of the most important topics for managers of any sized team (and my two favorite things to talk about), how to set expectations and paint success and how to make feedback a two way street and ask for feedback effectively. We also dive into how to scale yourself as a leader, and the mindset needed to take your leadership game to the next level. Learn more about Kristen and her coaching at: khartleycoaching.com Ownership episode mentioned in this show - EP31: Why an ownership mindset is the secret to your team's success -- Get the Thriving Team Scorecard and join my 20-day challenge to become a better manager to your team in just one month - liagarvin.com/scorecard Looking for support for your team? Reach out to hello@liagarvin.com to learn more about one of my four core focuses for teams: -- Connect with me! | |||
| 050: How to roll out new processes without losing the essence of your team culture | 13 Jun 2023 | 00:10:31 | |
There comes a point in every team or company where we have to bring more rigor to the way we are working. But this doesn't mean we have to lose the essence of the team culture we worked so hard to create. In this episode, I talk about three things to do in order to rollout new processes effectively and gain the buy-in of your team in the process - all without becoming too bureaucratic or corporate in the process. And if you're ready to get hands on support for bringing this to life on your team, reach out to me at hello@liagarvin.com and let's talk Ops Playbook. -- Get the Thriving Team Scorecard and join my 20-day challenge to become a better manager to your team in just one month - liagarvin.com/scorecard Looking for support for your team? Reach out to hello@liagarvin.com to learn more about one of my four core focuses for teams: -- Connect with me! | |||
| 049: Building the company you want to be a part of with Bridgitte Mallinson, Founder/CEO of GutPersonal & Business Mentor | 08 Jun 2023 | 00:35:08 | |
When leading a team or running a small business, you're no stranger to living outside of your comfort zone. But to be able to sustain high performance, especially in times of change and uncertainty, it's critical to not only build up your skills as a leader, but your belief in yourself as well. In this episode, I'm joined by Bridgitte Mallinson, Founder/CEO of GutPersonal and Business Mentor, where we discuss how to tune into your intuition to make more confident decisions as a leader, lessons learned from building two seven figure businesses, hiring great team members so you can get out of their way, and most importantly, the inner work needed to reach your ultimate potential. About Bridgitte: After healing a lifelong struggle with her gut, Bridgitte has spent a decade studying functional medicine and nutrition as a registered functional dietitian. She became wildly interested in building and scaling her businesses in the pandemic and succeeded in building not one- but TWO 7 figure+ companies in under 3 years! In business mentorship, Bridgitte supports high achieving women who WANT IT ALL: an ultra successful business, to feel amazing and to absolutely love their life. Enjoy 10% off Gut Personal products with the code "LIA10" at gutpersonal.com -- Download my Thriving Team Scorecard for 20 actions you can take to show up as a better manager for your team this month - liagarvin.com/scorecard Save money and time that you can reinvest into your business with the Ops Playbook: liagarvin.com/playbook -- Connect with me! | |||
| 048: How to empower your team to help grow your business | 06 Jun 2023 | 00:12:25 | |
As a business owner or manager, how many times have you said the words, "I feel like I'm the only one caring about building this business?" You're not alone feeling this way, and it doesn't have to stay this way. In this episode, I share a framework to help connect the dots for your team members to see and be accountable to their role in growing the business. Use this framework and you will have an edge over every other business or team who is still trying to "convince" team members to step up. And if you're ready to get hands on support for bringing this to life on your team, reach out to me at hello@liagarvin.com and let's talk Ops Playbook. -- Get the Thriving Team Scorecard and join my 20-day challenge to become a better manager to your team in just one month - liagarvin.com/scorecard Looking for support for your team? Reach out to hello@liagarvin.com to learn more about one of my four core focuses for teams: -- Connect with me! | |||
| 047: How to support your neurodivergent team members with Margaux Joffe, Co-Founder of The Great ADHD Reset Program | 01 Jun 2023 | 00:34:02 | |
At least 20% of the workforce is neurodivergent, and yet it's something most managers don't understand or know how to support. In this episode, I'm joined by Margaux Joffee, neurodivergent speaker, consultant, and Co-Founder of the Great ADHD Reset Program, where we discuss what neurodiversity is, specific actions you can take as a manager and leader to support your neurodivergent team members, and how building more inclusive teams makes a better experience for anyone. About Margaux: Formerly an award-winning producer across public health, advertising and tech, Margaux’s superpower is her ability to inspire collaboration around a common goal — and produce results. She is proudly neurodivergent and serves on the Board of Directors for the American Association of People with Disabilities. Learn more about Margaux & her work: Margauxjoffe.com -- Get the Thriving Team Scorecard and join my 20-day challenge to become a better manager to your team in just one month - liagarvin.com/scorecard Looking for support for your team? Reach out to hello@liagarvin.com to learn more about one of my four core focuses for teams: -- Connect with me! | |||
| 046: How to ask for feedback as a manager | 30 May 2023 | 00:08:08 | |
We've all heard that feedback has to be a two way street between managers and team members, but how we do we setup the conversation for someone to give us feedback? Not great? We've all been there. In this episode I talk about the importance of asking our team members for feedback, and share a simple three-step framework for shaping the conversation. It will make it easier and works even if you totally disagree with the feedback someone gives you. -- Get the Thriving Team Scorecard and join my 20-day challenge to become a better manager to your team in just one month - liagarvin.com/scorecard To get on the list for my upcoming live Q&A sessions and "manager tip of the week" exclusive to my community, send the text MANAGER to (415) 234-5716. This text goes right to me, so feel free to ask any questions there as well, or share your questions for upcoming AMA episodes. Looking for support for your team? Reach out to hello@liagarvin.com to learn more about one of my four core focuses for teams: -- Connect with me! | |||
| 045: Improving team engagement through leading with love, with Chris Hartley VP of Sales and children’s book author | 25 May 2023 | 00:34:37 | |
When it comes to creating safety for vulnerability and trust on a team, as a leader, you have to go first. You have to open the door and set the tone, so others see that it's safe to follow. In my conversation with Chris Hartley, VP Of Sales at K. Hovnanian Homes and author of the upcoming children's book series "Life Lessons with Daddy," we discuss Chris's philosophy for leadership and for bringing out the best in his teams: leading with love. We talk about empathy, vulnerability, having hard conversations, and empowering teams to rise to their full potential. About Chris: Chris has won numerous awards on a local, regional, and national level including the inaugural Gold Award at The Nationals for One to Watch through the National Association of Homebuilders. Chris is an active member of the Zillow Builder Advisor Board as well as a Board Member for AtlasRTX. Chris is an advocate for the American Cancer Society, being named a three-time Corporate Hero and is part of Team Determination participating in half and full marathons having raised over $200,000 fighting for the cause. Chris’s latest adventure was completing a full Ironman Triathlon on behalf of the National Angels, a Foster Care Organization Chris is passionate about as well as complete his first children’s book series in 2022. Check out Chris's book: https://lifelessonswithdaddy.com/ -- Get the Thriving Team Scorecard and join my 20-day challenge to become a better manager to your team in just one month - liagarvin.com/scorecard To get on the list for my upcoming live Q&A sessions and "manager tip of the week" exclusive to my community, send the text MANAGER to (415) 234-5716. This text goes right to me, so feel free to ask any questions there as well, or share your questions for upcoming AMA episodes. Looking for support for your team? Reach out to hello@liagarvin.com to learn more about one of my four core focuses for teams: -- Connect with me! | |||
| 044: How making fewer decisions makes you a better manager | 23 May 2023 | 00:11:50 | |
Sure we all want to make good decisions, but sometimes as a manager or business owner, the best thing we can do is make FEWER decisions. In this episode, I talk about the role the QUANTITY of decisions you make plays in driving higher engagement on your team; sharing a mental model for understanding which decisions to delegate, and 4 steps you can do to reduce the number of decisions you make day to day in your team or business. -- Get the Thriving Team Scorecard and join my 20-day challenge to become a better manager to your team in just one month - liagarvin.com/scorecard To get on the list for my upcoming live Q&A sessions and "manager tip of the week" exclusive to my community, send the text MANAGER to (415) 234-5716. This text goes right to me, so feel free to ask any questions there as well, or share your questions for upcoming AMA episodes. Looking for support for your team? Reach out to hello@liagarvin.com to learn more about one of my four core focuses for teams: -- Connect with me! | |||
| 150: Inside The New Manager Playbook - Why you need this book | 05 Dec 2024 | 00:06:16 | |
In this episode, I share why I wrote The New Manager Playbook and how it’s designed to support new managers and seasoned leaders alike. From my own experience in Big Tech to insights from my workshops and trainings, this book is your go-to resource for making managing easier and more effective. 💡 Tune in to learn:
Join the launch notification list to be first to know when the book launches (plus get access to exclusive bonuses available with your book order). 🚀 Don’t miss out on practical tools and insights to transform your management style! 📌 Time Stamps: -- How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"? Want some support for yourself or your team, let's chat! Schedule a call here: calendly.com/liagarvin/scaleup-strategy Website: https://www.liagarvin.com/ | |||
| 043: Sunday Scaries - You have a new hire starting and no onboarding plan | 21 May 2023 | 00:11:03 | |
You have a new team member starting tomorrow and no plan for what to do. No big deal, right? Welllll.... In this episode, I talk about the importance of having a plan for onboarding new team members, and share three simple things you can do right away to create a more seamless experience, even if you have someone starting literally tomorrow. Don't wing it - having a clear onboarding plan sets the tone for that person to be focused on the right things from day one and feel setup for success long term. -- Get the Thriving Team Scorecard and join my 20-day challenge to become a better manager to your team in just one month - liagarvin.com/scorecard To get on the list for my upcoming live Q&A sessions and "manager tip of the week" exclusive to my community, send the text MANAGER to (415) 234-5716. This text goes right to me, so feel free to ask any questions there as well, or share your questions for upcoming AMA episodes. Looking for support for your team? Reach out to hello@liagarvin.com to learn more about one of my four core focuses for teams: -- Connect with me! | |||
| 042: Rising to the challenge of leading during this moment w/ Farah Bernier HR & Central Executive Ops Leader in Tech | 18 May 2023 | 00:35:25 | |
Right now in the workplace, change is the only constant, and it's requiring managers and team leaders to be intentional about how they show up for their teams. But what this looks like in action is often easier said than done. In this episode, I'm joined by Farah Bernier, HR Executive & Central Ops Executive in Tech, where we talk about the challenges leaders and managers are facing right now from motivation to engagement to navigating change to building inclusive teams, and tools and strategies for how they can both feel better supported themselves and better support their teams. About Farah: -- Get the Thriving Team Scorecard and join my 20-day challenge to become a better manager to your team in just one month - liagarvin.com/scorecard To get on the list for my upcoming live Q&A sessions and "manager tip of the week" exclusive to my community, send the text MANAGER to (415) 234-5716. This text goes right to me, so feel free to ask any questions there as well, or share your questions for upcoming AMA episodes. Looking for support for your team? Reach out to hello@liagarvin.com to learn more about one of my four core focuses for teams: -- Connect with me! | |||
| 041: Understanding your employees' previous jobs is more important than you think | 16 May 2023 | 00:14:20 | |
Bringing people together from different professional background can get your team thinking in new ways and innovating better than ever - but it can take an adjustment period that's important for managers to be aware of and support. In this episode, I talk about the importance of the context team members bring from previous industries and roles, how to celebrate and leverage qualities that help make the new team better, and how help someone get up to speed on how the new company operates. Following the strategies I talk about in this episode helps make for a seamless transition where folks feel setup for success and appreciate for the different skills they bring. -- To get on the list for my upcoming live Q&A sessions and "manager tip of the week" exclusive to my community, send the text MANAGER to (415) 234-5716. This text goes right to me, so feel free to ask any questions there as well, or share your questions for upcoming AMA episodes. Looking for support for your team? Reach out to hello@liagarvin.com to learn more about one of my four core focuses for teams: -- Connect with me! | |||
| 040: Sunday Scaries - 20 simple and meaningful actions to become a better manager | 14 May 2023 | 00:14:05 | |
We all want to be better managers - but *how* to do that is easier said than done. Wouldn't it be awesome if someone made you a list of things to do that will improve not only your effectiveness as a manager but the performance of your team as well? I thought so too. That's why I created the Thriving Team Scorecard, a list of twenty things you can do THIS MONTH to up your game as a manager; and in this episode, we dive into what these actions are and why they're important. Grab your copy of the scorecard at liagarvin.com/scorecard -- To get on the list for my upcoming live Q&A sessions and "manager tip of the week" exclusive to my community, send the text MANAGER to (415) 234-5716. This text goes right to me, so feel free to ask any questions there as well, or share your questions for upcoming AMA episodes. Looking for support for your team? Reach out to hello@liagarvin.com to learn more about one of my four core focuses for teams: -- Connect with me! | |||
| 039: AMA - Venting vs needing help, unmet expectations, manager thrash | 12 May 2023 | 00:11:34 | |
Back with another Ask Me Anything (AMA) episode, answering three questions you've submitted over the past few weeks. In this AMA (first aired as a LinkedIn Live), I dive into three questions: And if you have questions for AMAs, my upcoming Q&A sessions, or for future episodes, text the word MANAGER to (415) 234-5716 -- Looking for support for your team? Reach out to hello@liagarvin.com to learn more about one of my four core focuses for teams: -- Connect with me! | |||
| 038: Why you need to understand the enneagram to be a better leader w/ Tracy O'Malley, Enneagram Expert and Leadership Coach | 11 May 2023 | 00:38:17 | |
You know that feeling when you're talking to one of your team members and you can see it's just going in one ear and out the other? Or how about when someone says they totally get something and the result looks completely different than you expected? These disconnects, so common on teams and yet so frustrating actually can be avoided by understanding one thing: the enneagram. On this episode, I'm joined by Tracy O'Malley, enneagram expert and leadership coach where we discuss the power of the enneagram in enabling leaders to better understand themselves and their team members; help leaders show up with more empathy and influence, and drive better results on their teams. This tool has been transformational for me both personally and professionally, and I could not be more excited to share it with all of you. About Tracy: -- To get on the list for my upcoming live Q&A sessions and "manager tip of the week" exclusive to my community, send the text MANAGER to (415) 234-5716. This text goes right to me, so feel free to ask any questions there as well, or share your questions for upcoming AMA episodes. Looking for support for your team? Reach out to hello@liagarvin.com to learn more about one of my four core focuses for teams: -- Connect with me! | |||
| 037: How to stop yourself from problem solving | 09 May 2023 | 00:09:05 | |
As managers, we're trained problem solvers, making it oh so tempting to jump in with solutions when a team member is stuck or needs help. The problem is, when we jump in too quickly, we prevent our team member from learning from a setback, trusting themselves solve problems, or bringing their own creative ideas to a situation. In this episode we talk about how to stop ourselves from problem solving as managers and what to do instead. -- To get on the list for my upcoming live Q&A sessions and "manager tip of the week" exclusive to my community, send the text MANAGER to (415) 234-5716. This text goes right to me, so feel free to ask any questions there as well, or share your questions for upcoming AMA episodes. Looking for support for your team? Reach out to hello@liagarvin.com to learn more about one of my four core focuses for teams: -- Connect with me! | |||
| 036: Sunday Scaries - What to do when you have an unhappy employee? | 07 May 2023 | 00:09:48 | |
We've all been there: we have that employee who we know isn't happy, but we have so much on our plates already that it's hard to know what to do about it. In this situation you have two options, work to fix it, or work to support that person in finding the next thing, and that's what we dive into in today's conversation. Tune in and you'll be so much more setup for success to handle this situation. AND, if you are eager to bring more clarity and ease to the work happening on your team, so you know everyone (including you!) is working on all of the right things that move your business forward, reach out at hello@liagarvin.com to talk about bringing the Ops Playbook to your team. -- To get on the list for my upcoming live Q&A sessions and "manager tip of the week" exclusive to my community, send the text MANAGER to (415) 234-5716. This text goes right to me, so feel free to ask any questions there as well, or share your questions for upcoming AMA episodes. Looking for support for your team? Reach out to hello@liagarvin.com to learn more about one of my four core focuses for teams: -- Connect with me! | |||
| 035: Tools for amplifying and elevating your team members w/ Rachel Smith Director of Strategy & Operations at Google | 04 May 2023 | 00:30:58 | |
What do the importance of personal development, finding a sense of purpose in our work, and the sad reality that impostor feelings never quite go away have in common? These are three of the many topics I dive into with my guest Rachel Smith on today's episode. In our conversation, we cover: About Rachel: Resources mentioned: -- To get on the list for my upcoming live Q&A sessions and "manager tip of the week" exclusive to my community, send the text MANAGER to (415) 234-5716. This text goes right to me, so feel free to ask any questions there as well, or share your questions for upcoming AMA episodes. Looking for support for your team? Reach out to hello@liagarvin.com to learn more about one of my four core focuses for teams: -- Connect with me! | |||
| 034: Three ways to build more inclusive teams (Inclusion is more than a happy hour) | 02 May 2023 | 00:14:14 | |
One of the most common things I hear from managers is that you want to build an inclusive team, you know it's important, but... you don't quite know how to do it. In this episode, I share 3 concrete "must do's" for having an inclusive team, with specific examples of how to bring these to life so that you create an environment where not only people feel like they can make a meaningful impact on their teams, they also want to stick around for the happy hours. Based on one of my most popular workshops and LinkedIn learning course that hit over 20k listeners, this episode is one you're gonna want to bookmark and come back to, whether you're a manager in the corporate word, running a startup, or a small business owner. -- To get on the list for my upcoming live Q&A sessions and "manager tip of the week" exclusive to my community, send the text MANAGER to (415) 234-5716. This text goes right to me, so feel free to ask any questions there as well, or share your questions for upcoming AMA episodes. Looking for support for your team? Reach out to hello@liagarvin.com to learn more about one of my four core focuses for teams: -- Connect with me! | |||
| 149: Your job titles might be leading to high turnover. How to fix it. | 03 Dec 2024 | 00:14:23 | |
Ever wonder why job titles matter so much to your team? It's more than just a nameplate—titles shape clarity, recognition, and growth paths in any organization. In this episode, I unpack the two key motivators behind title discussions and how you can approach them as a leader. Whether you're navigating requests for more clarity or grappling with the pressure to align titles with experience, this episode gives actionable insights to help you strike the right balance for your team. Key Topics Covered:
Need help creating clarity, recognition, and growth for your team? Let's make it happen! Email me at hello@liagarvin.com to get started. -- How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"? Want some support for yourself or your team, let's chat! Schedule a call here: calendly.com/liagarvin/scaleup-strategy CONNECT WITH LIA: Website: https://www.liagarvin.com/ Linkedin: https://www.linkedin.com/in/liagarvin/ Instagram: https://www.instagram.com/lia.garvin/ Music by: https://www.instagram.com/isaacy8s/ | |||
| 033: Sunday Scaries - What to do when motivation is low on your team | 30 Apr 2023 | 00:07:44 | |
When motivation is low and it feels like our team members aren't bought in, it can make us dread managing because we worry that this lack of motivation is going to slow things down or potentially result in losing team members. The good news is, this can be a moment to reignite a sense of purpose in your team members, which can shift people's mindset from disengaged and job searching to being so freakin excited about working on your team or in your company. In today's Sunday Scaries episode, I talk about how to make this shift. -- To get on the list for my upcoming live Q&A sessions and "manager tip of the week" exclusive to my community, send the text MANAGER to (415) 234-5716. This text goes right to me, so feel free to ask any questions there as well, or share your questions for upcoming AMA episodes. Looking for support for your team? Reach out to hello@liagarvin.com to learn more about one of my four core focuses for teams: -- Connect with me! | |||
| 032: Building a strong culture on a remote team with Audrey Saccone, CEO & Founder of Audrey Digital | 27 Apr 2023 | 00:30:01 | |
As managers or business owners, the ultimate goal is to hire great people so we can both learn from them and step out of the way and let them step up as leaders; but it can often take a few tries and lessons learned to get there. In today's episode, I talk with Audrey Saccone, Founder and CEO of Audrey Digital, a digital design team about how to create a strong culture when managing a remote team, when to know it's the right time to make a hire, and the awesome moment when we see our team members stepping up and solving problems better than we would have. About Audrey: Today, she serves the online business community through her full-service marketing and launch agency, Audrey Digital, and her education platform, Launch BFF. She takes the tried-and-true methods she's learned from working with the best, coupled with a healthy dose of resourcefulness, to help established entrepreneurs find success with tools and strategies that work and are the most authentic to them. Learn more about Audrey Digital: audreydigital.co -- To get on the list for my upcoming live Q&A sessions and "manager tip of the week" exclusive to my community, send the text MANAGER to (415) 234-5716. This text goes right to me, so feel free to ask any questions there as well, or share your questions for upcoming AMA episodes. Looking for support for your team? Reach out to hello@liagarvin.com to learn more about one of my four core focuses for teams: -- Connect with me! | |||
| 031: Why an ownership mindset is the secret to your team's success | 25 Apr 2023 | 00:11:10 | |
Working in some of the most influential organizations in the world, on teams shipping some of the most cutting edge projects - do you want to know the #1 differentiator between teams that excelled and the ones that struggled? An ownership mindset. The ownership mindset is a quality that allows small business owners and entrepreneurs to scale, and managers in the corporate world achieve even the toughest of project timelines. This is what I talk about in today's episode - how to create, foster, and fuel this sense of ownership on our teams, resulting a flywheel that reinforces itself. -- To get on the list for my upcoming live Q&A sessions and "manager tip of the week" exclusive to my community, send the text MANAGER to (415) 234-5716. This text goes right to me, so feel free to ask any questions there as well, or share your questions for upcoming AMA episodes. Looking for support for your team? Reach out to hello@liagarvin.com to learn more about one of my four core focuses for teams: -- Connect with me! | |||
| 030: Sunday Scaries - How to give feedback to your own overbearing manager | 23 Apr 2023 | 00:08:58 | |
Thought feedback was hard enough when you have to give it to your team members? How about giving it to your own manager or to an executive in your management chain? Thanks but no thanks? Same. This is something that can make us start to sweat just thinking about it, but fear not, because In this episode I share a 5-step framework for delivering feedback up the chain. And for business owners or founders who do not have a management chain, I encourage you to think about how you can apply this 5-step framework to giving feedback to yourself about how a situation or conversation went. Give the framework a try, and I assure you it will set you up so much better than if you just wing it. -- To get on the list for my upcoming live Q&A sessions and "manager tip of the week" exclusive to my community, send the text MANAGER to (415) 234-5716. This text goes right to me, so feel free to ask any questions there as well, or share your questions for upcoming AMA episodes. Looking for support for your team? Reach out to hello@liagarvin.com to learn more about one of my four core focuses for teams: -- Connect with me! | |||
| 029: How storytelling makes you a more influential leader with Alex Street, Storytelling Coach | 20 Apr 2023 | 00:30:12 | |
Want to build more influence as a leader? Start with your story. In today’s episode, Alex Street, Storytelling Coach joins me to discuss the power of storytelling in motivating our teams, building a stronger sense of purpose across our organizations, and becoming a more influential leader. Yeah… storytelling is THAT powerful. We cover why storytelling is such an important leadership skill and how to do it effectively even if it’s new to you. You are not gonna want to miss this one. About Alex: Connect with Alex: -- To get on the list for my upcoming live Q&A sessions and "manager tip of the week" exclusive to my community, send the text MANAGER to (415) 234-5716. This text goes right to me, so feel free to ask any questions there as well, or share your questions for upcoming AMA episodes. Looking for support for your team? Reach out to hello@liagarvin.com to learn more about one of my four core focuses for teams: -- Connect with me! | |||
| 028: How to give positive feedback effectively | 18 Apr 2023 | 00:10:03 | |
Today we're making feedback a lot more fun! I promised we'd be talking about feedback a lot on this show ;) Why? Because feedback is one of the most important skills for managers, but more than that, because feedback needs a rebrand. Feedback is such a tough issue because we tend to think of it as all of the bad stuff - the things we did wrong or messed up. But that's not actually what feedback is - feedback is information about how we're being perceived, GOOD or BAD - and when we start to support our teams in reframing feedback from criticism to information, we start to build more comfort talking about feedback as a whole. And this episode talks all about how to effectively give positive feedback to bring more safety to the conversation around feedback, motivate your team, and reinforce the great behaviors you want to see more of. -- To get on the list for my upcoming Q&A sessions and "manager tip of the week" exclusive to my community, send the text MANAGER to (415) 234-5716. This text goes right to me, so feel free to ask any questions there as well, or share your questions for upcoming AMA episodes. Looking for support for your team? Reach out to hello@liagarvin.com to learn more about one of my four core focuses for teams: -- Connect with me! | |||
| 027: Sunday Scaries: How to deal with burnout as a manager | 16 Apr 2023 | 00:08:27 | |
We're all feeling a little stressed right now, and for many of us, that has our Sunday Scaries firing on all cylinders. But fear not, in today's episode, I share three ways to deal with and hopefully prevent burnout as a manager: In the episode I talk about why each of these strategies are important and how to do them, even if they feel uncomfortable. -- To get on the list for my upcoming Q&A sessions and "manager tip of the week" exclusive to my community, send the text MANAGER to (415) 234-5716. This text goes right to me, so feel free to ask any questions there as well, or share your questions for upcoming AMA episodes. Looking for support for your team? Reach out to hello@liagarvin.com to learn more about one of my four core focuses for teams: -- Connect with me! | |||
| 026: A framework for making more confident decisions with Abby Davisson, author of "Money and Love" | 14 Apr 2023 | 00:30:20 | |
As managers, we have to make decisions all of the time. But this doesn't mean the process is easy. In this episode, I'm joined by Abby Davisson social innovation leader and author of the book "Money and Love" to discuss how we can make the whole process of making decisions easier as leaders and managers. In the conversation, Abby shares the 5 C's framework for making decisions we can feel more confident, we discuss the importance of tuning into our emotions when making decisions, and how to support our teams in making decisions. About Abby: Check out the Money and Love book and learn more about Abby's workshops: References discussed: -- To get on the list for my upcoming Q&A sessions and "manager tip of the week" exclusive to my community, send the text MANAGER to (415) 234-5716. This text goes right to me, so feel free to ask any questions there as well, or share your questions for upcoming AMA episodes. Looking for support for your team? Reach out to hello@liagarvin.com to learn more about one of my four core focuses for teams: -- Connect with me! | |||
| 025: Better meetings means better results with Megan Karsh, Founder of the (em) Collective and expert in facilitation | 13 Apr 2023 | 00:34:32 | |
Meeting overload is something we’re all struggling with right now, but have we really taken action to do something about it? In this conversation, I talk with Megan Karsh expert in facilitation about frameworks for managers to apply to run effective meetings, resulting in a better use of everyone’s time, and achieving the intended outcome of the meeting. We also delve into specific tools you can deploy to create more engagement in meetings and decisions, ways to apply these tools to making better virtual meetings, and how to make participation in meetings more inclusive and equitable. About Megan: Learn about Megan and the (em) Collective: megankarsh.com/ -- To get on the list for my upcoming Q&A sessions and "manager tip of the week" exclusive to my community, send the text MANAGER to (415) 234-5716. This text goes right to me, so feel free to ask any questions there as well, or share your questions for upcoming AMA episodes. Looking for support for your team? Reach out to hello@liagarvin.com to learn more about one of my four core focuses for teams: -- Connect with me! | |||
| 024: Simple and meaningful ways to recognize your team members | 11 Apr 2023 | 00:11:34 | |
Showing appreciation goes deeper than just saying thank you, and if you've been finding your efforts to recognize your team members falling flat, this is the episode for you. In this episode I dive into the importance of understanding your team members' appreciation language, and three ways to meaningfully recognize your team members to create higher motivation, engagement, and better results. Resources cited: -- To get on the list for my upcoming Q&A sessions and "manager tip of the week" exclusive to my community, send the text MANAGER to (415) 234-5716. This text goes right to me, so feel free to ask any questions there as well, or share your questions for upcoming AMA episodes. Looking for support for your team? Reach out to hello@liagarvin.com to learn more about one of my four core focuses for teams: -- Connect with me! | |||
| 148: Want to avoid feedback conversations from going off the rails? Do this. | 26 Nov 2024 | 00:13:22 | |
What do you do when feedback doesn’t land the way you’d hoped? In this episode of Managing Made Simple, I dive into a common challenge for managers—team members who respond defensively to feedback—and share actionable strategies for resetting expectations. Key Topics Covered:
Giving effective feedback is a skill, and it’s one your team can learn together. If this is a challenge you’re facing, I’m here to help. I offer team workshops and one-on-one coaching to make tough conversations easier and more effective. Reach out at hello@liagarvin.com or share my info with your decision maker to get started. How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"? Want some support for yourself or your team, let's chat! Schedule a call here: calendly.com/liagarvin/scaleup-strategy Website: https://www.liagarvin.com/ | |||
| 023: Sunday Scaries: How to deal with two reports who are in a conflict | 09 Apr 2023 | 00:07:26 | |
As if all of the work on your plate wasn't enough.... now two of your team members are in a conflict and now you have to deal with it. It's tough and it can trigger those Sunday Scaries, or let's face it, everyday scaries. But the key here isn't to avoid it, it's to reframe it ;) In this episode, I share three strategies for supporting your team members through a conflict: -- To get on the list for my upcoming Q&A sessions and "manager tip of the week" exclusive to my community, send the text MANAGER to (415) 234-5716. This text goes right to me, so feel free to ask any questions there as well, or share your questions for upcoming AMA episodes. Looking for support for your team? Reach out to hello@liagarvin.com to learn more about one of my four core focuses for teams: -- Connect with me! | |||
| 022: Practical tools for leading with empathy with Kerri Jacobs, Creator of the Leading with Empathy Program at Google | 07 Apr 2023 | 00:33:20 | |
We've all heard about the importance of empathy in the workplace, but have we actually internalized what this means? In this conversation, I talk with Kerri Jacobs, creator of the Leading with Empathy program at Google about the signals the key signals team members look for to know they feel valued by their manager, how leaders can display and model empathy on their teams, the power of recognition and gratitude on teams, and why this important now more than ever. About Kerri: Kerri is a member of the 2021 Class of Stanford University's CCARE in collaboration with ACA’s™ Applied Compassion Training™ for Architects and Ambassadors of Applied Compassion. -- To get on the list for my upcoming Q&A sessions and "manager tip of the week" exclusive to my community, send the text MANAGER to (415) 234-5716. This text goes right to me, so feel free to ask any questions there as well, or share your questions for upcoming AMA episodes. Looking for support for your team? Reach out to hello@liagarvin.com to learn more about one of my four core focuses for teams: -- Connect with me! | |||
| 021: How to create a culture of learning on your team with Abbie Mirata, L&D Executive | 06 Apr 2023 | 00:35:14 | |
We consume information all of the time, but how much of that are we actually internalizing and learning? In my conversation with Abbie Mirata, Learning & Development Executive and Founder of The Intrapreneur Project, we discuss the importance of investing in learning in your organization, how to create a culture of learning and development in your team, and the power of "intrapreneurship" in empowering our team members to realize their full potential across their job and their passions. About Abbie: Grab Abbie's freebie "From Job to Joy": https://abbiemirata.com/job-to-joy ** To get on the list for my upcoming Q&A sessions and "manager tip of the week" exclusive to my community, send the text MANAGER to (415) 234-5716. This text goes right to me, so feel free to ask any questions there as well, or share your questions for upcoming AMA episodes. Looking for support for your team? Reach out to hello@liagarvin.com to learn more about one of my four core focuses for teams: -- Connect with me! | |||