Explore every episode of the podcast The New Manager Playbook with Lia Garvin
| Title | Pub. Date | Duration | |
|---|---|---|---|
| 200: Leading through fear- why "gritty hope" is the new must-have for managers | 07 oct. 2025 | 00:28:56 | |
Layoffs, reorgs, AI disruption- fear is at an all-time high in the workplace. And managers? They’re caught in the middle. In this milestone episode, I sit down with Megan Karsh to talk about what fear actually looks like at work, how it shows up in our leadership habits, and what we can do to shift from reactivity into resilience. We cover:
Whether you’re a new manager or a seasoned one facing brand new challenges, this episode will give you clarity, practical tools, and a shot of gritty hope. Sign up for a demo of The New Manager Playbook digital program at www.newmanagerplaybook.com | |||
| 199: Why no one likes being a manager- and how to fix that | 30 sept. 2025 | 00:17:15 | |
Let’s talk about the thing no one wants to admit: most people hate being managers. And not because they don’t care, but because they weren’t set up to succeed. In this episode, I dig into:
This is for anyone managing a team, responsible for managers, or thinking “do I even want this?” -- Want support for yourself or your team? Reach out at hello@liagarvin.com | |||
| 198: How to get team members to show up to trainings | 23 sept. 2025 | 00:15:34 | |
You spent time building an interactive, funny, team-building training—but when the start time arrived… no one showed up. Heartbreak, frustration, and a bit of panic set in. In this episode, I share:
If you’ve been scratching your head wondering, “Why aren’t people showing up?” Then this is for you. Learn how to create trainings that stick—and people who show up ready to grow. Listen now, and be sure to listen again at the end of the episode to lock in the mindset shift. ** For support with your team, head to liagarvin.com or reach out at hello@liagarvin.com | |||
| 197: The Gen Z vs Gen AI battle every manager needs to win | 18 sept. 2025 | 00:15:27 | |
There's a battle brewing in the workplace between Gen Z and Gen AI, and if we don't get ahead of it, we might end up with a workforce that can't actually think. In this episode, I break down how this collision is creating three specific challenges for managers and business owners - and why the solution isn't what you think. In This Episode:
** Need support for yourself as a leader or to uplevel your team? Reach out at hello@liagarvin.com | |||
| 196: How to get your team members to Lock In | 09 sept. 2025 | 00:13:07 | |
September is here, and with it comes what Gen Z has dubbed “The Great Lock-In”, a post-summer push to refocus, reenergize, and finish the year strong. But this moment isn’t just a trend, it’s a powerful opportunity for leaders. In this episode of The New Manager Playbook podcast, I share how to use this time to reconnect your team to purpose and progress, without pushing them to burnout. You’ll learn:
Plus, grab my free Snippets Template to keep your team on track each week: liagarvin.com/snippets | |||
| 195: What GenZ wants from their jobs - and how to get them to stick around | 02 sept. 2025 | 00:31:36 | |
What if your team isn’t burned out, they’re just over it? In this episode of The New Manager Playbook, I sit down with Grace Lee, our new GenZ brand manager, for a raw, honest conversation about what’s really going on inside today’s workplace. Grace shares what it's like to be a 20-something navigating a job market that’s flooded, unstable, and full of uncertainty, and how that shapes engagement, loyalty, and motivation. We talk about:
If you’re wondering why your team feels disengaged, or why your best hires don’t stay, this episode will shift your perspective and give you practical steps to build real connection that keeps people around. Listen now to hear how small shifts in how you lead can reignite energy across your team. And if you want support in navigating all of this on your team, it's time to bring The New Manager Playbook Program to your team. Get on the list for my new digital manager development program, changing the game of digital management training by making it efficient, cost-effective, and scalable. Get on the list for early access at liagarvin.com/program | |||
| 194: Your team member isn't *bad*, they just haven't gotten feedback | 26 août 2025 | 00:14:23 | |
Feeling like your team member is dropping the ball? Before you rewrite the job description or mentally fire them, hit play on this episode. This week on The New Manager Playbook, we dive into why most performance issues don’t start with a “bad hire”, they start with a feedback vacuum. If your team member doesn’t know what’s expected, how can they meet the mark? In this episode:
If you’ve ever felt like, “I shouldn’t have to explain this,” this episode is your wake-up call. | |||
| 193: Quiet Cracking- Why Your A-Players Are Pulling Back (and What to Do) | 19 août 2025 | 00:14:34 | |
Quiet quitting made headlines, but it’s time to talk about a deeper threat: Quiet Cracking. This episode is all about what happens when your most reliable, engaged, high-performing team members start slowly disengaging- not because they want to slack off, but because they’re burned out, spread thin, and overwhelmed. The kicker? They’re still showing up. Still doing the work. But the spark is fading. If you’re noticing your star players stepping back or losing their usual energy, this episode is for you. I break down:
This isn’t about sweeping transformation, it’s about getting back to the basics that work. Plus, I share a lightweight tool that can help you get ahead of burnout and build resilience into your team every week. Resources Mentioned:
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| 192: The consequence of team members feeling UNDERUTILIZED | 12 août 2025 | 00:12:45 | |
A LinkedIn report says 58% of employees feel underutilized. That’s more than half of your team wondering if they could be doing more somewhere else. In this episode of The New Manager Playbook, I breaks down:
You’ll also hear my own stories of being overlooked for stretch opportunities, and why those were the same moments I started looking for a new job. If you want to keep your best people, it’s time to learn how to see and use their full potential. -- Grab my FAVORITE tool to make managing easer, and keep a pulse on what your team is working on without micromanaging: liagarvin.com/snippets | |||
| 191: Avoid the Biggest Onboarding Mistakes That Derail New Hires | 05 août 2025 | 00:13:14 | |
Onboarding can make, or break, a new hire’s success. In this episode of The New Manager Playbook Podcast, I reveal the two biggest onboarding mistakes managers make, and how to avoid them. You’ll learn how to set clear expectations, keep new-hire enthusiasm high, and integrate them smoothly into the team. Whether you lead a small business or a corporate team, these tips will help you turn hiring wins into long-term results. Key Takeaways:
-- WORK WITH LIA: How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"? Want some support for yourself or your team, let's chat! Schedule a call here: calendly.com/liagarvin/scaleup-strategy Website: https://www.liagarvin.com/ | |||
| 190: Three Simple Mistakes That Wreak Havok on Hiring | 29 juil. 2025 | 00:20:40 | |
Hiring mistakes are expensive—and avoidable. Learn how to hire well and protect your team. Subscribe for weekly manager tips! -- WORK WITH LIA: How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"? Want some support for yourself or your team, let's chat! Schedule a call here: calendly.com/liagarvin/scaleup-strategy Website: https://www.liagarvin.com/ | |||
| 189: The Hidden Cost of AI Leadership- Why Shortcuts Hurt Your Team | 22 juil. 2025 | 00:13:48 | |
Are you using AI in leadership or just hiding behind it? Discover how shortcuts like AI video clones and ChatGPT strategies are killing trust. Subscribe for more real-talk on leadership! What You’ll Learn:
AI in leadership is everywhere but are you leveraging it to connect or to check out? In this episode, Lia Garvin breaks down the hidden dangers of using AI tools as a replacement for genuine leadership moments. From the jaw-dropping story of an executive who sends out AI video clones instead of real updates, to the cringe-worthy copy-paste ChatGPT strategies, Lia explores the real impact these shortcuts have on team morale and trust. Drawing from personal experience as Chief of Staff at Microsoft and a candid coaching story from YouTube, Lia illustrates how teams crave authentic connection, not automation. When leaders substitute presence with AI, they risk eroding respect, increasing turnover, and missing critical opportunities to support high performers. But it’s not all warnings. This episode also shows how to use AI as a tool for brainstorming and efficiency, while still taking full responsibility as a leader. Lia shares actionable advice on having hard conversations, building executive presence, and using AI to amplify your impact, not erase it. If you’re a manager wondering how to get the best from your team in the age of automation, this is your playbook for keeping humanity at the heart of leadership. Subscribe for weekly leadership strategies and real-world stories—don’t miss an episode! -- WORK WITH LIA: How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"? Want some support for yourself or your team, let's chat! Schedule a call here: calendly.com/liagarvin/scaleup-strategy Website: https://www.liagarvin.com/ | |||
| 188: Three Keys to Manage Contractors Without the Headache | 15 juil. 2025 | 00:16:44 | |
Your freelancer blew the deadline—now what? Learn how to manage freelancers the right way. Subscribe for more leadership tips! What You’ll Learn:
Managing freelancers shouldn’t feel like babysitting but without the right systems, it does. In this episode of The New Manager Playbook, Lia Garvin dives deep into the freelancer horror stories so many founders and leaders are facing. From contractors missing deadlines to UI designers holding projects hostage, you’ll hear real-life examples of what not to do when working with remote support staff. But it’s not all cautionary tales. Lia shares her 3 keys to successful freelancer management starting with a clear onboarding process and setting realistic expectations. You’ll also discover how to build accountability even without formal authority, and what tools you can use to track progress without micromanaging. Whether you’re struggling with freelancer deadline issues or want to lead remote teams more effectively, this episode is your playbook. Don’t forget to subscribe and leave a review! 🎙️ Hit the bell on YouTube or follow on your favorite podcast app. Download Lia's Snippets Tool: https://www.liagarvin.com/snippets/ -- WORK WITH LIA: How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"? Want some support for yourself or your team, let's chat! Schedule a call here: calendly.com/liagarvin/scaleup-strategy Website: https://www.liagarvin.com/ | |||
| 187: Feel Like Your Team Doesn't Care Anymore? Here's How to Solve It. | 08 juil. 2025 | 00:14:47 | |
In this episode of the New Manager Playbook, Lia Garvin tackles the growing frustration managers face—disengaged teams, missed deadlines, and a lack of accountability. Discover how to shift from confirmation bias to clarity, set powerful expectations, and blend AI with your leadership skills to reignite ownership. Learn how to integrate AI into people management, drive performance with empathy, and improve team culture without micromanaging. If you’re a leader feeling like your team is coasting or dropping the ball, this episode is your reality check. Lia breaks down the perception vs. experience gap that fuels disengagement and shows how using AI for team leadership can support—rather than replace—your emotional intelligence. You’ll also learn how to spot real accountability gaps, communicate expectations clearly, and understand what’s really demotivating your team. And when money’s tight? Lia shares smart ways to use career development, recognition, and transparent compensation conversations to retain top performers plus how AI tools for better employee engagement can streamline that effort. Whether you lead a startup team or a corporate division, this is your tactical guide to improving team accountability with AI insights and meaningful leadership. Love this episode? Subscribe and download the free toolkit at https://liagarvin.com/toolkit Need help with disengaged teams? Message Lia at https://liagarvin.com -- WORK WITH LIA: How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"? Want some support for yourself or your team, let's chat! Schedule a call here: calendly.com/liagarvin/scaleup-strategy Website: https://www.liagarvin.com/ | |||
| 186: Your Team’s Overdoing it With AI- Here's What to Do | 01 juil. 2025 | 00:13:48 | |
AI tools can help—but what happens when your team leans on them too much? Discover how new managers can regain control, set clear expectations, and lead with purpose in an AI-driven workplace. Subscribe now for real-world leadership tools! What You’ll Learn in This Episode:
With the rise of ChatGPT, automation tools, and AI copywriting assistants, today’s managers are walking a tightrope. On one side: innovation and efficiency. On the other: unclear quality control, dropped context, and team members who may be over reliant on AI. In this powerful episode of The New Manager Playbook, leadership expert Lia Garvin dives into the heart of AI in the workplace and what it means for modern leadership skills. You’ll learn why setting team expectations is your best weapon against AI misuse and how to help your people stay relevant—not replaced. Lia also addresses how to evaluate employee performance when the workload shifts, especially for freelancers and remote team members. With practical strategies for ethical AI in business, this episode will help you confidently navigate the future of work. If your team is leaning too hard on AI and you're unsure how to respond, this episode is for you. Subscribe to The New Manager Playbook and share it with fellow leaders. Need a custom strategy to manage AI in your workplace? Book a workshop with Lia Garvin: hello@liagarvin.com -- WORK WITH LIA: How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"? Want some support for yourself or your team, let's chat! Schedule a call here: calendly.com/liagarvin/scaleup-strategy Website: https://www.liagarvin.com/ | |||
| 185: AI Isn’t the Solution Unless You Know the Problem First | 24 juin 2025 | 00:13:40 | |
Too many leaders are jumping into AI hoping it’ll fix their workflows—but without clarity on what needs fixing, it might just make things worse. What You’ll Learn:
In this episode of The New Manager Playbook, Lia Garvin breaks down a critical leadership skill for the AI era: discernment. With businesses rushing to adopt automation, Lia explains why understanding the specific problems you’re solving is the only way to ensure AI helps instead of hinders. You’ll hear real client examples where confusion, fear, and inefficiency followed blind AI adoption—and how clarity of purpose turned things around. Lia outlines top use cases for automation (like data aggregation and information flow), while reminding managers that people-centric problems—like communication gaps and turnover—still need human solutions. This is a must-listen for new and seasoned managers who want to lead with intention, empower their teams, and use AI as a tool—not a crutch. Like what you heard? Subscribe to The New Manager Playbook and leave a review! Share this episode with a leader who needs to hear it. -- WORK WITH LIA: How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"? Want some support for yourself or your team, let's chat! Schedule a call here: calendly.com/liagarvin/scaleup-strategy Website: https://www.liagarvin.com/ | |||
| 184: Are Managers the Easiest Role to Automate? Think Again | 17 juin 2025 | 00:13:37 | |
In this episode of The New Manager Playbook, Lia Garvin takes on a bold claim made by Sergey Brin — that managers are the easiest roles to automate. Drawing from her experience at tech giants like Google, Apple, and Microsoft, Lia argues that great managers are far from obsolete — they're essential. Learn why leadership, empathy, and cross-functional communication remain irreplaceable in the age of AI. You’ll learn:
Whether you're a new manager or a seasoned leader, this episode will help you rethink how to lead in an era where automation is rising — but human connection still wins. -- WORK WITH LIA: How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"? Want some support for yourself or your team, let's chat! Schedule a call here: calendly.com/liagarvin/scaleup-strategy Website: https://www.liagarvin.com/ | |||
| 183: How to Build a Culture of Accountability Without Micromanaging | 10 juin 2025 | 00:16:49 | |
Missed deadlines, unclear expectations, and endless meetings? These aren’t random problems—they’re symptoms of a deeper issue: lack of accountability. In this episode, discover how to fix that. Subscribe now! In this powerful episode, Lia Garvin breaks down what accountability really means (spoiler: it’s not blame or punishment) and how to create a team culture rooted in ownership. Learn practical tools to shift your team's mindset, build psychological safety, and stop wasting time and money on repeated mistakes. Accountability gets a bad rap. Too often, it’s mistaken for finger-pointing or harsh discipline, but Lia reframes it as ownership—like the difference between renting and owning a home. When team members feel like owners, they show up proactively, avoid costly mistakes, and invest emotionally in outcomes. Lia walks through how to identify gaps in accountability, the hidden costs of inaction, and why even high performers will walk away from teams that lack clarity and follow-through. Whether you're in tech, healthcare, agencies, or running a med spa, the solution starts with candid conversations, clear expectations, and a culture of continual learning. If you’re tired of decisions getting reopened and timelines slipping through the cracks, this episode is your accountability playbook. Love this episode? Subscribe for more real-world strategies to simplify team management. Share this with a fellow manager and leave a review on your favorite streaming service! 💬 CONNECT WITH LIA: Website: liagarvin.com -- WORK WITH LIA: How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"? Want some support for yourself or your team, let's chat! Schedule a call here: calendly.com/liagarvin/scaleup-strategy Website: https://www.liagarvin.com/ | |||
| 182: Still Drowning in Meetings? Here’s How Smart Managers Reclaim Their Time | 03 juin 2025 | 00:18:28 | |
Still Drowning in Meetings? Here’s How Smart Managers Reclaim Their Time Feeling overwhelmed? Here's how managers can reclaim 5+ hours every week. Subscribe now! In this episode of The New Manager Playbook, Lia Garvin tackles a challenge every leader faces: not having enough time. If you're a manager drowning in meetings, tasks, and pressure from above, this episode is your wake-up call. Learn how to reclaim your time, empower your team, and finally breathe again. Lia breaks down four powerful time-saving strategies—from delegating with purpose to defining what won’t get done. Whether you're a new team lead or an experienced manager, this episode offers tactical tools to shift from burnout to balance. 🎧 Love this episode? Subscribe for more time-saving leadership tips and leave a review on your favorite streaming service. 📬 Contact Lia: hello@liagarvin.com -- WORK WITH LIA: How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"? Want some support for yourself or your team, let's chat! Schedule a call here: calendly.com/liagarvin/scaleup-strategy Website: https://www.liagarvin.com/ | |||
| 181: The #1 Reason Teams Get Burned Out That No One Talks About | 27 mai 2025 | 00:13:22 | |
Is constant change in your team leaving everyone confused, frustrated, or burned out? In this Ask Me Anything episode of The New Manager Playbook, Lia Garvin dives into the hidden reason so many teams lose steam: unclear expectations in constantly shifting roles. Responding to a powerful question from Stephanie, a rapidly scaling business owner, Lia shares how to maintain engagement while restructuring. You'll learn how to build clarity into flexible environments, set role expectations early, and lead with confidence—even when priorities shift daily. 🙋 Submit your question: https://liagarvin.com/podcast 📧 Contact Lia: hello@liagarvin.com 🔔 Don’t forget to subscribe for weekly leadership tips! -- WORK WITH LIA: How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"? Want some support for yourself or your team, let's chat! Schedule a call here: calendly.com/liagarvin/scaleup-strategy Website: https://www.liagarvin.com/ | |||
| 180: How to Lead Through Uncertainty Without Losing Your Team | 20 mai 2025 | 00:15:30 | |
Stressed about layoffs, burnout, or quiet quitting? Learn how to lead with clarity when everything feels chaotic. Subscribe for weekly manager tips! In this episode of the New Manager Playbook, Lia Garvin tackles one of today’s most pressing leadership challenges: navigating uncertainty without burning out—or losing your best people. From AI disruptions to economic shifts and employee burnout, leaders are under intense pressure. But what if your assumptions about your team are wrong? Lia reveals how to close the communication gap between managers and employees, manage your own reactivity, and prevent high performers from walking out the door. Learn practical strategies to rebuild trust, re-engage your team, and lead with steadiness even when the future feels unstable. 🎯 Ready to stabilize your team during chaos? Apply these tips or reach out to Lia for coaching support. 🔗 Learn more: https://www.liagarvin.com -- WORK WITH LIA: How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"? Want some support for yourself or your team, let's chat! Schedule a call here: calendly.com/liagarvin/scaleup-strategy Website: https://www.liagarvin.com/ | |||
| 179: The Secret to Overcoming Imposter Syndrome as a New Leader | 13 mai 2025 | 00:11:59 | |
Every new manager faces it—that creeping feeling of "Am I really cut out for this?" Whether you're managing former peers, stepping into a leadership role at a new company, or leveling up to a senior position, imposter feelings can be paralyzing. But they don’t have to define you. Lia shares a powerful framework and personal stories—including her time managing high-performing teams at Google, Microsoft, and Apple—to show how self-awareness, clarity of purpose, and intentional communication can flip the script and fast-track your leadership success. In This Episode, You'll Learn:
👉 Download Lia’s free New Manager Toolkit and access more coaching at https://www.liagarvin.com -- WORK WITH LIA: How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"? Want some support for yourself or your team, let's chat! Schedule a call here: calendly.com/liagarvin/scaleup-strategy Website: https://www.liagarvin.com/ | |||
| 178: Stop Sugarcoating- How Real Leaders Give Feedback That Actually Works | 06 mai 2025 | 00:17:26 | |
In this episode of The New Manager Playbook, leadership expert Lia Garvin tackles one of the most misunderstood topics in the workplace: giving feedback that actually helps your team grow—even if it makes them uncomfortable. Many new (and experienced) managers avoid feedback because they fear how it will be received. But here's the truth: growth doesn't happen in the comfort zone. If you're wondering how to help your team develop high standards, accountability, and resilience, this episode is your blueprint. What You’ll Learn in This Episode:
Whether you’re a new manager, a startup founder, or a team lead trying to build a performance-driven culture, this episode gives you the tools to give feedback that works. 👇 Ready to lead with confidence and clarity? 📩 Subscribe to The New Manager Playbook for weekly episodes that help you stop dreading management and start thriving in it. 🔗 Learn more about Lia's coaching & resources at https://liagarvin.com -- WORK WITH LIA: How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"? Want some support for yourself or your team, let's chat! Schedule a call here: calendly.com/liagarvin/scaleup-strategy Website: https://www.liagarvin.com/ | |||
| 177: Stop Waking Up at 3AM Worried About Your Team- Do This Instead | 29 avr. 2025 | 00:14:39 | |
Ever wake up at 3AM worrying if your team is on track? You're not alone—and better yet, you don't have to live like that anymore. In this game-changing episode of the New Manager Playbook, Lia Garvin introduces the ultimate management hack: the Snippets Template—a simple but powerful weekly update system designed to give you total clarity without micromanaging. Whether you manage a remote team, run a small business, or lead in a corporate environment, this is the tool you’ve been missing. If you’re tired of juggling endless task-tracking systems, feeling out of the loop, or constantly stressing about your projects, this episode is your roadmap to stress-free leadership.
✅ Why sophisticated task management systems still leave managers feeling stressed 💻 Download the FREE Snippets Template here: https://www.liagarvin.com/snippets Inside, you’ll get the editable Google Doc and a step-by-step video on how to roll it out effectively! 🔔 Subscribe to New Manager Playbook for weekly leadership tools -- WORK WITH LIA: How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"? Want some support for yourself or your team, let's chat! Schedule a call here: calendly.com/liagarvin/scaleup-strategy Website: https://www.liagarvin.com/ | |||
| 176: This ONE Mistake Is Costing Your Team Thousands Every Week | 22 avr. 2025 | 00:11:18 | |
When budgets tighten, what’s the first thing to go? Training, coaching, and team support. But as leadership expert Lia Garvin reveals in this episode of The New Manager Playbook, that’s one of the most expensive mistakes a business can make. Lia breaks down the true cost of inaction—from poor delegation and team inefficiencies to low morale, preventable turnover, and lost revenue. Drawing on real stories from small businesses and corporate teams, she shows how failing to invest in your team’s growth silently drains your profits. Whether you’re a founder, people manager, or team lead, this episode is a wake-up call: doing nothing costs you everything. 💡 Key Takeaways:
This episode is your wake-up call — there’s nothing more expensive than doing nothing. 📘 Ready to take action? Grab your copy of The New Manager Playbook and start equipping your managers and team leads to thrive. 👉 Visit: https://www.liagarvin.com/newmanagerplaybook 📩 Need direct help improving team performance or leadership training? Contact: hello@liagarvin.com 🎧 Don’t forget to subscribe for more management strategies to build high-performing, motivated teams. -- WORK WITH LIA: How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"? Want some support for yourself or your team, let's chat! Schedule a call here: calendly.com/liagarvin/scaleup-strategy Website: https://www.liagarvin.com/ | |||
| 175: You Got Promoted—How to Manage Former Peers Without Losing Control | 15 avr. 2025 | 00:13:52 | |
Feeling awkward or unsure about managing friends or former teammates? Lia’s The New Manager Playbook is packed with practical tools, mindset shifts, and scripts to help you lead with confidence from Day One. -- WORK WITH LIA: How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"? Want some support for yourself or your team, let's chat! Schedule a call here: calendly.com/liagarvin/scaleup-strategy Website: https://www.liagarvin.com/ | |||
| 174: How to Keep Your Best Team Members During Uncertain Times | 08 avr. 2025 | 00:11:49 | |
Are you constantly losing top talent and left wondering why? You're not alone—but you can prevent it. In this episode of The New Manager Playbook, Lia Garvin uncovers the hard truth about preventable employee turnover and shows managers exactly how to stop being blindsided when team members quit. With research-backed insights and real-world strategies, you'll learn how to recognize the early signs of disengagement, have meaningful check-ins, and hold career development conversations that retain your high performers. Lia breaks down the true cost of turnover (hint: it's higher than you think) and gives you the management tools to build a loyal, high-performing team that sticks around. If you're a new manager, team leader, or business owner struggling to keep top performers on board, this episode is for you! What You’ll Learn in This Episode:
Subscribe to The New Manager Playbook for practical leadership tips and strategies every week.
-- WORK WITH LIA: How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"? Want some support for yourself or your team, let's chat! Schedule a call here: calendly.com/liagarvin/scaleup-strategy Website: https://www.liagarvin.com/ | |||
| 172: You Got Promoted… Now What? The Truth About Leading for the First Time | 01 avr. 2025 | 00:11:30 | |
Think becoming a manager is just doing your old job—with people? Think again. In the very first episode of The New Manager Playbook, author and leadership coach Lia Garvin breaks down the biggest misconception new managers face: believing it’s the same job with extra meetings. Spoiler alert—it’s not. Whether you were just promoted, leading peers for the first time, or feeling like you're “faking it till you make it,” this episode will hit home. In This Episode, You’ll Learn: ✅ The #1 mindset shift new managers must make to lead effectively ✅ How misunderstanding your new role creates friction, burnout, and low team trust ✅ Real talk about managing former peers (especially when they wanted the job!) ✅ Why intention and predictability are the foundation of trust ✅ How to lead with transparency—even when you can’t share everything ✅ Tools to define your leadership style and anchor to it when things get tough ✅ What the “player-coach” model really means—and why it sets you up to fail If you’re a new manager, this episode will help you go from reactive to intentional. If you’re about to become one, this will help you start strong. And if you’ve been leading for years, it’s a reset worth hearing. 📘 Grab the Book: Lia’s The New Manager Playbook is packed with practical tools, mindset shifts, and scripts to help you lead with confidence from Day One. 🔔 Subscribe for weekly leadership strategies for new managers -- WORK WITH LIA: How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"? Want some support for yourself or your team, let's chat! Schedule a call here: calendly.com/liagarvin/scaleup-strategy Website: https://www.liagarvin.com/ | |||
| 173: Still Doing Everything Yourself? Here’s the Real Reason You Can’t Let Go | 01 avr. 2025 | 00:13:16 | |
Think your team isn’t ready or you just don’t have time to delegate? Think again.
-- WORK WITH LIA: How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"? Want some support for yourself or your team, let's chat! Schedule a call here: calendly.com/liagarvin/scaleup-strategy Website: https://www.liagarvin.com/ | |||
| 171: The RIGHT WAY to use AI as a leader to get out of the weeds | 25 mars 2025 | 00:17:37 | |
"ChatGPT gave me the PERFECT step-by step plan to fix my team! I'll be out of the weeds by tomorrow!" We've said it, we've hoped for it, we've wanted it to be true. And... without these critical human steps, this approach is destined to fail. In this episode, I share the tale of an agency leader who thought AI would instantly solve his team management challenge that so many of us face - being deep in the weeds, unable to rely on our teams to step up as proactive owners - and what would have happened if he implemented this strategy without getting his team aligned first. Discover the three-step framework to successfully implement any leadership change - frankly, this works whether it's AI-generated or not - that ensures people get on board instead of jump off the boat. Learn why the conversation BEFORE you deploy your plan is actually more important than the plan itself, and how this approach can get you the results you're looking for without losing your team in the process. The robots are helpful, but they can't replace this essential leadership skill! -- WORK WITH LIA: How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"? Want some support for yourself or your team, let's chat! Schedule a call here: calendly.com/liagarvin/scaleup-strategy Website: https://www.liagarvin.com/ | |||
| 170: Why thinking you HAVE to micromanage is keeping you stuck | 18 mars 2025 | 00:12:18 | |
"But if I don't micromanage, nothing gets done correctly!" Yeah, no.... we've got to leave that myth in the past right now, because the truth is, it's only keeping you stuck and your team feeling disempowered. In this episode, I talk about why micromanagement is NEVER the answer (even when it feels like your only option). Learn the two powerful alternatives that transformed both a frustrated business owner and an overwhelmed corporate manager from exhausted micromanagers into strategic leaders. Discover the mindset shift and conversation starters that will save you literally 10+ hours weekly while empowering your team to step up as owners instead of box-checkers. The solution is simpler than you think - and it's not hiring new people! -- WORK WITH LIA: How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"? Want some support for yourself or your team, let's chat! Schedule a call here: calendly.com/liagarvin/scaleup-strategy Website: https://www.liagarvin.com/ | |||
| 169: Positive feedback isn't just being nice - it's they key to high performance | 11 mars 2025 | 00:12:13 | |
"Where do I even stand on this team?" This simple question is what every team member secretly wonders - and yet... 78% of leaders wait until big milestones to provide recognition. In this week's episode, I share why "pouring gas on what's going well" transforms average performers into team champions, how to avoid the ole' "compliment sandwich," and the language to use when giving effective praise that drives real behavior change (without sounding like you're handing out participation awards). Research shows that the more positive feedback we give, the more receptive folks are to the constructive. -- WORK WITH LIA: How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"? Want some support for yourself or your team, let's chat! Schedule a call here: calendly.com/liagarvin/scaleup-strategy Website: https://www.liagarvin.com/ | |||
| 168: Dealing with the worst case situations of giving feedback | 04 mars 2025 | 00:13:54 | |
"I'm going to HR!" - the four words that strike fear into every manager's heart... four words that might lead us to avoiding giving feedback altogether. Hey, I've been there too. In this week's episode of Managing Made Simple, I share a story of feedback gone wrong and break down exactly how to handle defensive responses, people threatening to quit, and the worst of all, a team member threatening to go to HR. For leaders who want to stop walking on eggshells and start having real conversations that drive results- this is for you. Because here's the truth: avoiding feedback is WAY more dangerous than giving it 🎤 -- WORK WITH LIA: How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"? Want some support for yourself or your team, let's chat! Schedule a call here: calendly.com/liagarvin/scaleup-strategy Website: https://www.liagarvin.com/ | |||
| 167: Don’t give your team member feedback until you’ve done THIS | 25 févr. 2025 | 00:11:30 | |
We've prepared a clear message, we've blocked out ample time for the conversation, and then our feedback conversation still goes sideways? We can wonder what the heck went wrong. That's why in today's episode, I'm breaking down the most important step to do BEFORE giving feedback: emotional regulation. When we have to give feedback about something we're frustrated about, sometimes we don't realize that frustration is showing up all over our face. Letting yourself take a beat, or checking in to make sure your emotions are regulated allows you to approach the conversation with clarity and helps your team member be so much more receptive. Tune in for how to do it! -- WORK WITH LIA: How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"? Want some support for yourself or your team, let's chat! Schedule a call here: calendly.com/liagarvin/scaleup-strategy Website: https://www.liagarvin.com/ | |||
| 166: How the "Let Them Theory” helps you be a better manager | 18 févr. 2025 | 00:11:07 | |
Two sentences into Mel Robbins' new book "The Let Them Theory" and I was hooked - not just because it applied immediately to my life, but also to all of my teachings for teams and managers. In this week's episode, I break down how to apply this game-changing practice of non-attachment to managing your team, which will not only help you make more of an impact as a leader, it will help you more trust with your teams. -- WORK WITH LIA: How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"? Want some support for yourself or your team, let's chat! Schedule a call here: calendly.com/liagarvin/scaleup-strategy Website: https://www.liagarvin.com/ | |||
| 165: Return to office is coming... here's how to set your team up for success | 11 févr. 2025 | 00:10:28 | |
Not a week goes by where a company isn't announcing new return to office plans. Whether you are in favor of it or not, as a manager, if your company is enforcing it, it is part of your job to get your team onboard. 04:46 Optimize in-person work by planning meetings, utilizing resources, and offering flexible hours to ease commutes. 06:09 Align policies and communication among teams to reduce transition stress and enhance collaboration, accommodating necessary exceptions. 09:55 Eager to assist, stay authentic, and facilitate team transitions. How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"? Want some support for yourself or your team, let's chat! Schedule a call here: calendly.com/liagarvin/scaleup-strategy Website: https://www.liagarvin.com/ | |||
| 164: How to hold a high bar for your team without micromanaging | 04 févr. 2025 | 00:07:59 | |
We've all been there... we want to hold a high bar for our teams, but we're also worried we're coming across too nitpicky. 04:11 Focus on creating high-end client experiences by discussing expectations and details with your team for enhanced service delivery. 06:39 Co-create and agree on norms with your team to set expectations and easily provide feedback without micromanaging.
How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"? Want some support for yourself or your team, let's chat! Schedule a call here: calendly.com/liagarvin/scaleup-strategy Website: https://www.liagarvin.com/ | |||
| 163: BOOK LAUNCH DAY! The New Manager Playbook is here! | 27 janv. 2025 | 00:11:11 | |
Ready to finally feel a sense of ease when it comes to managing your team? Then look no further because today is launch day for The New Manager Playbook! In this special Monday episode, I’m sharing the story behind the book and how it’s designed to help you manage with ease and confidence. Whether you’re a new manager or an experienced leader facing new challenges, this book is packed with actionable tools to support you every step of the way. 🎙️ Key Takeaways: 📚 Get your copy of The New Manager Playbook today! Available on Amazon: https://www.liagarvin.com/newmanagerplaybook/ Need help managing your team? Email me at hello@liagarvin.com. -- How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"? Want some support for yourself or your team, let's chat! Schedule a call here: calendly.com/liagarvin/scaleup-strategy Website: https://www.liagarvin.com/ | |||
| 162: How to nail leading a team outside your area of expertise | 21 janv. 2025 | 00:11:40 | |
Ever found yourself managing a team where you don't have direct experience in their field? I've been there, and I know how nerve-wracking it can be. In Episode 162 of Managing Made Simple, I'm sharing one of the biggest mistakes I see managers make in this situation: downplaying their own expertise. It might seem humble, but trust me, this can seriously backfire. Your team needs a confident leader, someone who can guide them and provide support. I'll share some practical tips on how to effectively lead a team outside your area of expertise, including how to acknowledge your limitations without diminishing your value, how to leverage your strengths, and how to be a connector who gets your team the support they need. Plus, I'll share a personal story about the time I had to manage an engineer (with zero engineering background!) and what I learned from that experience. 🎙️ Key Takeaways: [0:00] Intro: The challenge of managing outside your expertise. 📚 Book Launch: The New Manager Playbook Need help managing your team? Email me at hello@liagarvin.com. How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"? Want some support for yourself or your team, let's chat! Schedule a call here: calendly.com/liagarvin/scaleup-strategy Website: https://www.liagarvin.com/ | |||
| 161: The real reason people are quitting your team... and how to stop it | 14 janv. 2025 | 00:11:42 | |
Ever had a boss who made you dread coming to work? It happens more than we like to admit. But here’s the good news: Being a great manager isn’t about being perfect. It’s about creating an environment where your team feels supported, valued, and motivated to give their best. In Episode 161 of Managing Made Simple, I’m sharing three habits that can unknowingly push team members away—and how to turn them into strategies that build trust, engagement, and retention:
These small shifts can make a big difference in how your team sees you—and how they show up every day. Key takeaways from this episode: 📚 Ready to become the manager your team deserves? The New Manager Playbook launches January 27th. Join the list for updates and bonuses: liagarvin.com/newbook. -- How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"? Want some support for yourself or your team, let's chat! Schedule a call here: calendly.com/liagarvin/scaleup-strategy Website: https://www.liagarvin.com/ | |||
| 160: Inside The New Manager Playbook - The secret to balancing team demands and leadership pressure | 09 janv. 2025 | 00:07:42 | |
Managing a team is hard, but managing in the middle—between the needs of your team and the demands of leadership—can feel like you’re walking a tightrope. Your team needs support, your boss wants results, and somehow, everything lands on your plate. In episode 160 of Managing Made Simple, I’m sharing a key strategy from The New Manager Playbook to help you navigate these competing priorities without burning out. Discover how to set clear intentions and build trust in a way that reduces stress and makes managing easier. Key Takeaways with Timestamps:
📚 The New Manager Playbook launches January 27th, 2025! Join the launch list for exclusive bonuses. -- How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"? Want some support for yourself or your team, let's chat! Schedule a call here: calendly.com/liagarvin/scaleup-strategy Website: https://www.liagarvin.com/ | |||
| 159: Boost productivity by removing this hidden time-waster | 07 janv. 2025 | 00:12:24 | |
Ever wonder why your to-do list never gets done? The answer might surprise you—it’s context switching. In Episode 159, I unpack how constantly jumping between tasks drains your energy and productivity. But don’t worry, I’ve got solutions! 🎙️ Key takeaways: 📚 Ready to manage with more confidence? My book, The New Manager Playbook, launches January 27th. Get exclusive updates and bonuses: https://www.liagarvin.com/new-manager-playbook/
How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"? Want some support for yourself or your team, let's chat! Schedule a call here: calendly.com/liagarvin/scaleup-strategy Website: https://www.liagarvin.com/ | |||
| 158: Inside The New Manager Playbook - How to delegate and get your time back | 02 janv. 2025 | 00:06:06 | |
Ever feel like you’re drowning in tasks with no time to breathe? In Episode 158 of Managing Made Simple, I dive into how to get your time back by delegating smarter and reducing meeting overload. 🎙️ Key Takeaways: 📚 The New Manager Playbook launches January 27th! Join the list for exclusive bonuses—Click here to sign up. Need help managing your team? Email me at hello@liagarvin.com How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"? Want some support for yourself or your team, let's chat! Schedule a call here: calendly.com/liagarvin/scaleup-strategy Website: https://www.liagarvin.com/ | |||
| 157: Balancing promotion ambitions against the current workload | 31 déc. 2024 | 00:10:18 | |
What do we do when our team member is eager to get to their promotion, so they start moving away from their current responsibilities, thinking those will hold them back? 🎙️ Key Takeaways: 📚 The New Manager Playbook launches January 27th, 2025! Join the launch list for exclusive bonuses. How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"? Want some support for yourself or your team, let's chat! Schedule a call here: calendly.com/liagarvin/scaleup-strategy Website: https://www.liagarvin.com/ | |||
| 156: Inside The New Manager Playbook - How people pleasing costs us respect on our team | 26 déc. 2024 | 00:07:18 | |
We all want to be liked - it's human nature! But when we lean on this too hard as a manager, it can actually work against us, leading to having a team that isn't confident in our ability to lead.
📚 Book Launch: The New Manager Playbook -- How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"? Want some support for yourself or your team, let's chat! Schedule a call here: calendly.com/liagarvin/scaleup-strategy Website: https://www.liagarvin.com/ | |||
| 155: Where we go wrong with managing up, and how to do it right | 24 déc. 2024 | 00:10:09 | |
Could the way you're advocating for your team actually be working against you? Spoiler: yes, the answer is yes. When we're under a lot of pressure, it can be easy to pass this along to our higher-ups, trying to get some relief for our team. But when we sound the alarms without coming with solutions, our own leaders can lose confidence in our abilities. In this episode, I talk about how to effectively manage up, one of the most important ways to earn respect from both your team and own managers. Key Topics Covered:
📚 Book Launch: The New Manager Playbook -- How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"? Want some support for yourself or your team, let's chat! Schedule a call here: calendly.com/liagarvin/scaleup-strategy Website: https://www.liagarvin.com/ | |||
| 154: Inside The New Manager Playbook - The secret to building trust with your team | 19 déc. 2024 | 00:06:33 | |
Trust is everything when it comes to managing teams, but building it takes intention and consistency. In this episode of Managing Made Simple, I share how to recognize trust gaps, the impact of trust on delegation and accountability, and practical ways to foster mutual trust in your team. Key Topics Covered:
-- How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"? Want some support for yourself or your team, let's chat! Schedule a call here: calendly.com/liagarvin/scaleup-strategy Website: https://www.liagarvin.com/ | |||
| 153: One of the easiest tools for driving higher engagement and retention | 17 déc. 2024 | 00:11:14 | |
How do you get your team to invest more in their work? It's actually really simple. You show them you're invested in *them*. As we approach the end of the year, now is the time to proactively invest in your team to ensure success in 2025. In this episode, I dive into how being intentional with team support, feedback, and culture-building sets you apart as a leader and builds unstoppable teams. Whether your team is facing challenges or already excelling, proactively showing your teams you are invested in their success is a game-changer for fostering retention and better results. Key Topics Covered:
Need help taking your team from good to great? Let’s make it happen! Email me at hello@liagarvin.com to get started. -- How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"? Want some support for yourself or your team, let's chat! Schedule a call here: calendly.com/liagarvin/scaleup-strategy Website: https://www.liagarvin.com/ | |||
| 152: Inside The New Manager Playbook - Your team will be more inspired when you do THIS | 12 déc. 2024 | 00:05:59 | |
Motivating your team (and yourself) is one of the hardest challenges in management. In this episode, I share actionable strategies for identifying what motivates your team members, why their lack of motivation is your responsibility, and how to reconnect with your own purpose as a leader. Key Topics Covered:
📚 Book Launch: The New Manager Playbook Need help managing your team? Email me at hello@liagarvin.com. Website: https://www.liagarvin.com/ | |||
| 151: The MOST important step of holding people accountable that you're probably missing | 10 déc. 2024 | 00:10:48 | |
There's a good chance you're missing the MOST important step in holding your teams accountable. Most managers are. What's that step, you ask? The follow through. So many times as leaders, we set clear expectations and then stop right there, forgetting that there's a critical check point we have to do on the other side. In this episode, I share how to move your team from simply completing tasks to taking full ownership of their responsibilities - and the true enabler of accountability: the follow through. Key Topics Covered:
Need help making accountability work in your team? Let’s chat! Email me at hello@liagarvin.com to get started. -- How many times have you thought "I wish this whole managing people thing was a little easier" or better yet - "tell me what to do to be a better manager and I'll do it"? Want some support for yourself or your team, let's chat! Schedule a call here: calendly.com/liagarvin/scaleup-strategy Website: https://www.liagarvin.com/ | |||