Explore every episode of the podcast The New CCO

What does it mean to lead in an AI-native world? In this episode, Page Members  Nanne Bos and Marc Cloosterman of the Scriptorium Initiative discuss how AI is reshaping trust, communication, and the future of our profession, far beyond tools and tactics.

In this episode, Lisa Kaplan offers CCOs a calming cup of chamomile tea and a strategy for being your organization's first responder: spotting sparks early and staying ahead of reputational risk.

In a time when pressure runs high and polarization runs deep, successful communicators are doing more than informing; they are leading through inspiration. 

In this episode, we revisit a standout Spring Seminar keynote from conductor Benjamin Zander, whose message about radiating possibility struck a powerful chord. What does it mean to lead with intentional optimism? To set the tone, not just take the temperature? Drawing on Zander’s insights we explore how CCOs can compose calm and lead through the less appreciated tools of presence, mindset and belief.

In this special partner episode of Building Brand Gravity, G&S Integrated Marketing Communications Group’s Steve Halsey is joined by The New CCO host Eliot Mizrachi and Rob Jekielek of The Harris Poll to unpack new research on the global state of confidence in business. The conversation dives deep into how companies can strengthen credibility in an era of skepticism, with only 26% of people saying they have high confidence in business to make a positive impact.

As language evolves and workplaces divide, CCOs must lead with empathy and clarity. SHRM CEO Johnny C. Taylor, Jr. joins Page CEO Dr. Rochelle Ford to explore how communicators can craft the unifying language today’s organizations need in a lively fireside chat at our 2025 Spring Seminar.

PR often gets miscast as spin—but Curtis Sparrer wants to change the script. The Page member, PR pro-turned-graphic-novelist, joins us to talk about "Game Face," his new graphic novel that puts public relations in the hero’s seat. What started as a way to explain PR to his niece became a clever crash course for kids, clients and anyone who's ever struggled to explain what we actually do.

In this episode of The New CCO Brief, Megan Noel, former Senior Managing Director for communications and corporate affairs at PwC, shares how change management was the key to unlocking AI’s full potential. From upskilling 75,000 employees to building trust across the organization, she reveals the practical strategies that made AI work at scale—and why communicators are best positioned to lead this transformation.

As senior communicators face unprecedented challenges—from economic uncertainty to societal polarization—how are they adapting? In this episode of The New CCO: Brief, Mara Hedgecoth (APCO) and Bill Walsh (AARP) discuss the evolving role of CCOs, their growing influence in risk management and how they are shaping strategy in an increasingly complex world.

AI is reshaping corporate communications—are you ready to lead the shift? In this episode of The New CCO, top comms leaders Megan Noel (Golin), Mike Marinello (J.P. Morgan Payments), and Dan Gaynor (Signal AI) share how AI is driving real impact. Learn how communicators are turning AI into a competitive advantage.

Introducing The New CCO: Brief, a shorter format podcast from Page. In this episode, we look to uncover the most powerful weapon in modern communications today. Spoiler: it isn't artificial intelligence—it's the distinctly human ability to draw insights from art, philosophy and science. Listen to find out why your liberal arts degree might just be your corporate superpower.

In a world of increasing complexity, building trust across cultures has never been more challenging—or essential. Shahar Silbershatz and Axel Löber share insights on how global CCOs can navigate cultural nuances, leverage AI and data and foster authentic stakeholder connections. Listen to the conversation to hear how human connection remains at the heart of effective communication in an AI-driven era. 

Generative AI is evolving from a simple productivity booster to a strategic game-changer in communications. At the Page Up Annual Conference in October, member Ethan McCarty moderated a dynamic panel featuring Joao Belo of Takeda Pharmaceuticals, April Yue of Boston University, and Dan Gaynor of Signal AI. Together, they explored how to leverage AI to elevate communications as a strategic function, while addressing the psychological and cultural barriers to adoption. 

Following our interview with the 2024 Page and IPR Case Study Competition winners, we bring you an extended conversation between the students and Katherine Frymark, EVP of Corporate Communications at Mattel, getting an insider perspective on the success behind Barbie’s brand transformation. The insightful conversation, led by IPR President Tina McCorkindale, covered brand authenticity, risk-taking and how it takes bold decisions for iconic brands to reinvent themselves.

While the outcome of this unusual election cycle is uncertain, one thing is clear: CCOs will be treading carefully between two political minefields. At our recent Annual Conference, Bruce Mehlman, a renowned expert on the intersection of business, politics and technology, delivered a compelling session on the key drivers of today’s political climate and its implications for business leaders. We’re excited to bring you this highly-rated talk.

When it came out, Barbie dominated the box office, grossing nearly $1.5 billion at the box office. But what many don't realize is the movie was part of a larger strategy, to reposition the iconic doll in the minds of consumers. The Grand Prize Winners of the 2024 Page and IPR Case Study Competition focused on how Mattel managed this effort, and what risks they encountered along the way. For this episode, we brought in the four winning authors, Rebecca Wolff, Mariela Dothe Marcial, Katrina White, and Chloe Oakes, from University of Florida, to dive deeper into their research.

In this episode, we’re joined by Stacey Tank, former CCO, Page member and the founder of this podcast, about her new role as CEO of a rising beauty brand. She recounts the path she took to become a CEO, and what skills were essential as she moved from CCO to Chief Transformation Officer, among other roles. We hope you enjoy this conversation as much as we enjoyed recording it!

Award-winning author and journalist Simon Kuper joined Brian Lott, CCO of Mubadala Investment Company, on stage at our spring seminar conference in Paris last spring. He described a new point of view on Paris, one of a dynamic city amid a huge transformation, beyond the role as an Olympic host city. In this episode, we’re bringing you this highly-rated session titled, Paris, the impossible city in an impossible world.

Earlier this year, Page Up Chair Umayma Abubakar had the opportunity to interview Étienne Thobois, the Paris 2024 CEO, about the upcoming 2024 Paris Olympic and Paralympic Games at our Spring Seminar. For this episode, we bring you their conversation, which covered topics ranging from stakeholder engagement, project management and cross-cultural collaboration. Their tête-à-tête was rife with insights for leaders and communicators, Olympic or otherwise. 

In this episode, we explore the findings from IRG’s new research, which Page participated in, and their implications for Chief Communications Officers. We also hear Dana Holmes's practical experience at Blue Cross Blue Shield and Marc de Swaan Arons's insights from the Institute for Real Growth.

Please enjoy this episode of G&S Communications' podcast Building Brand Gravity titled The Specifics Matter: Reinforcing Credibility in a Multi-Stakeholder Environment. It featured a wide-ranging conversation with Page Up members Steve Halsey and Rob Jekielek with our very own Eliot Mizrachi.

In this special episode of the New CCO, Jesse Betend, our longtime producer, flips the script on Eliot. Together, they dive deep into the history of the New CCO Podcast, and recount some of the more profound lessons they've learned.

At our 2023 Page Annual Conference, Dahabo Ahmed-Omer, CEO of Black North, joined a panel to share her experiences as a CEO and as a black, Muslim woman in Canada as well as actionable, candid advice on having tough conversations on DEI. If your organization’s DEI efforts have waned or are being impacted by the recent wave of anti-DEI sentiment, let this episode be the bolt of inspiration to recharge your efforts. 

In this episode, we turn back the clock to 1992 — Southwest Airlines is helmed by their eccentric co-founder Herb Kelleher, whose larger-than-life personality has become the stuff of legend. Hear how he and a rival CEO took an unorthodox route to settle a tagline dispute, all in the name of charity.

In this 3-episode mini-series, we sit down with three CommTech experts, discussing what generative AI technologies currently exist, how they are developing, and the implications for the communication profession. In the final episode of the series, we look at what current systems and guardrails are in place for this technology, identify areas of concern, and prognosticate what may happen if these concerns aren’t addressed.

Recently in the United States, Indigenous People's Day was observed, a holiday that, until fairly recently, was known most commonly as Columbus Day. We are bringing you one of the many powerful voices from our recent Annual Conference Panel on On Racism, Inclusion and Reconciliation: Breaking Barriers through Partnerships, Michael Jacobs, the CEO, and Chairman of Cambium Indigenous Professional Services. He shared his personal experiences with us and revealed how communicators should be speaking with this oft-overlooked stakeholder group.

In this 3-episode mini-series, we sit down with three CommTech experts, discussing what generative AI technologies currently exist, how they are developing, and the implications for the communication profession. In the second episode, we analyze the current state of disruption caused by AI technologies, and look at similar points of technological transformation in the past to see how they unfurled.

In this 3-episode mini-series, we sit down with three CommTech experts, discussing what generative AI technologies currently exist, how they are developing, and the implications for the communication profession. In the first episode, we attempt to level-set the existing AI landscape, analyzing how people are currently using (and misusing) these tools.

After a Florida law prohibiting the discussion and instruction of sexual orientation or gender expression in classrooms was passed, the Walt Disney Company publicly opposed the law, despite the repercussions that it would have on its special district status. This year’s winning student case study examined how Disney navigated through discrepant expectations related to its stance on the bill from different stakeholders, along with the impact it had on the company's reputation and financial standing. For this episode, we brought in three of the winning authors, Ayesha Djibo, Mya Estrada, and Breahn Fisher, from Texas Christian University, to dive deeper into their research.

Howard Pyle has worked for more than two decades integrating design, technology, and creativity — from leading startups to running global design at Fortune 100 companies. At the 2023 Page Spring Seminar, Howard shared how emerging technologies and methods can scale influence to serve stakeholders — and stand out in a sea of dark patterns, digital haves-and-have-nots, and experiential siloes rife with friction.

Emily Goodson is a writer, entrepreneur and workplace culture consultant. She joined us at our 2023 Spring Seminar and shared how her disability helped her uncover bias and deficiencies in many aspects of day-to-day life and led to her finding her own voice, sharing important ways you can help design inclusive journeys for all your stakeholders.

In this episode, we’re featuring a highly rated session from our 2023 Spring Seminar featuring futurist Mark Schaefer, author of "Marketing Rebellion" and "Belonging to the Brand." He dives deep into the new ways branding is shaping our relationships with companies and their products. You can learn more about Mark at www.businessesGROW.com

In this episode, Ethan McCarty, CEO at Integral and the chair of our upcoming Spring Seminar, discusses the event’s theme of Influence at Work, and explains how communicators can leverage influence to drive results.

If most organizations found themselves as the punchline of a late-night comedy joke, their CEO or head of communications might consider it a crisis. But Carnival Cruise Line is different. Hear from their president, Christine Duffy, and CCO, Chris Chiames, about how the organization’s loyalty and good humor serve as a shield for the brand. 

The CCO role is one of the most dynamic in the C-suite, requiring a swiss army knife of skillsets. Because of that, there are many different paths to the top of the communications function and we find that fascinating. In this episode, we sat down with Brian Lott, Page Chair and CCO at Mubadala about how his unlikely start in midwestern U.S. politics uniquely prepared him to lead comms in the UAE.

At a time when reality and satire are becoming increasingly indistinguishable, it is easy to see why disinformation can be so hard to detect. To dissect the various types of disinformation and identify the role business plays in helping tell the truth, we sat down with journalist Vivian Schiller, Executive Director of Aspen Digital, who is focused on the intersection of media and technology.

In the world of executive coaching, there is perhaps no one more well-known, more respected, or more sought-after than Dr. Marshall Goldsmith. At the 2022 Page Spring Seminar, Marshall sat down with Charlene Wheeless, former Page Chair and CEO of Charlene Wheeless LLC.  Along with invaluable life and family advice, Marshall shared wisdom for leaders as they take the top spot, and explained the behaviors - and misbehaviors - that can make or break a team.

After the passage of Texas Senate Bill 8, which severely limited women’s access to abortion care, Lyft sprung into action to protect its stakeholders. This episode, including behind-the-scenes perspective from Dominic Carr, VP of Comms at Lyft, features the 2022 winners of the student case study competition that Page holds every year together with the Institute for Public Relations. Both the case study and the recording took place before the Supreme Court ruling in Dobbs v. Jackson was decided, but the key themes and takeaways remain relevant.

Carmella Glover, president of the Diversity Action Alliance and director of DE&I at Page stopped by the podcast for a conversation on what Juneteenth becoming a federal holiday means for all Americans and how business leaders can use this opportunity to help build an equitable future.

Throughout his tenure at Merck, Ken Frazier made it a point to stand up for his principles. Unlike most CEOs, Ken was once his company’s CCO. That experience prepared him to think multi-stakeholder and pass decisions through the lens of the company’s character and values. At the 2022 Page Spring Seminar, Ken sat down with industry icon and longtime Page member Bill Nielsen, in what would go on to be the highest-rated conference session in Page history. They discussed Ken's leadership philosophy, his love for the communications function, and the role business can play in bettering society.

Aaron Bernstein, Walmart's senior director of insights and advocacy, explains how the retail behemoth flipped the script on their brand narrative, using CommTech to uncover actionable insights. He shares how his eclectic experiences - from liberal arts to politics - prepared him to see the power that a CommTech capable function could bring to Walmart's comms efforts. 

In this episode, Dr. Candace Steele Flippin, CCO at Acuity Brands and the chair of our upcoming Spring Seminar, discusses the event’s theme of radical relevance and what it means for CCOs whose leadership has proven to be vital in a period of persistent disruption and transformation.

Ofield Dukes was a brilliant communications strategist and one of the most influential racial justice leaders of the 20th century. Last September, he was posthumously inducted into the Page Hall of Fame. As we celebrate Black History Month, we hear from those who knew and loved Mr. Dukes about his storied life and career and how he changed the industry and the world for the better.

In a world of ever-increasing uncertainty, the importance of the communications function is only growing. In this episode, we are reviewing Edelman’s new report, The Future of Corporate Communications, to see what trends might persist into 2022 and beyond. Our guests are Edelman’s Jim O’Leary, U.S Chief Operating Officer and Dave Samson, Vice Chairman of Corporate Affairs.

Jim Hackett, former President and CEO of Ford, wants you to think outside of the (glove)box and look at the world in a new way. In this conversation from our Annual Conference, Jim speaks with Margery Kraus, founder and executive chairman of APCO Worldwide, about how design thinking helped Ford pivot to the future, using new frameworks to upend the status quo.

Every year, Page teams up with the Institute for Public Relations to hold a student case study competition. The winners are chosen by a panel of some of the most prolific communicators in the world. This year’s winning case examined Delta Air Lines' early decision to require masks on flights, the ways they used communications to effectuate that policy, and its step to use the "no fly list" as a tool to enforce compliance.

Heineken’s Chief Transformation & Corporate Affairs Officer, Stacey Tank, recently rejoined the company to spearhead its “Evergreen” growth strategy. What’s on tap in this episode is an in-depth look at how the company is transforming its operations and Stacey’s role in building its sustainable future, giving new meaning to “drink responsibly.”

Carmella Glover, president of the Diversity Action Alliance and director of DE&I at Page stopped by the podcast for a conversation on what Juneteenth becoming a federal holiday means for all Americans and how business leaders can use this opportunity to help build an equitable future. 

As the world grappled with the hardships of COVID-19, Mark Hoplamazian, President and CEO of Hyatt, struggled balancing his personal grief with the harsh business realities of the pandemic. Leaning into his empathy, Hoplamazian transformed Hyatt’s culture, implementing new policies and technology to support employee mental health and well-being.

Roger Ferguson’s departure from TIAA in March of this year leaves the number of Black CEOs on the Fortune 500 list at four - less than 1%. At last year’s Page Annual Conference, we were fortunate to speak with Ron Williams, the former CEO of Aetna, and now CEO and Chairman of RW2 Enterprises. Ron shared some of the lessons from his experience as a Black CEO and what companies should be doing to ensure enterprise leadership is more diverse.

We pull the thread on a story about a group of leaders and socially-conscious shareholders that waged a proxy battle against legacy powerbrokers of a Japanese megacorporation, challenging traditional notions of where power lies. Jin Montesano takes us through this fascinating story from her company.