After a leader turns around the performance of one of his direct reports, he and his coach explore how it happened. And how to make it stick.  

Core ideas in the episode:

• Workplaces improve when positive feedback is present
• Our natural human negative bias is a barrier to giving positive feedback.
• Learn to notice when things go well.
• Tell people how they are helping solve the puzzle that is work.
• Research says the most effective feedback ratio is 4-to-1, positive to developmental.

Positive Feedback might sound like this:

1. Recognize what’s going well – and be specific
2. Appreciate how it’s helping solve the puzzle
3. Express your thanks

Developmental Feedback might sound like this:

1. Describe what happened – and be specific
2. Explain how it affects the puzzle solving effort
3. Express your hope for a different outcome

You can Sign-up for more resources and tools in our monthly email. 

If you’re thinking about coaching for yourself, or for someone on your team, let’s talk. tom@essentialcomm.com.

This episode is tagged in three categories in our podcast library:

Managing Yourself

Perception – How You Perceive Others

Relationship Building

Related episodes to listen to are:

146 - Building Empathy

119 - Creating Devoted Followers

212 - How to Coach Your People

255 - How to Deepen Relationships at Work

260 - How to Guarantee Psychological Safety

Thanks, as always, for your reviews!

Until next time, thanks so much for listening.

From The Look & Sound of Leadership team 

A toxic boss destroys psychological safety on her team. One of her direct reports talks to his coach about how to survive. And how to keep his own team safe. 

Core ideas in the episode:

• Don’t take other people’s bad behavior personally.
• You are not a victim. You have choice.
• Document repeated bad behavior.
• Openly discussing mistakes without blame creates safety on a team.
• As the leader, be willing to admit your own mistakes.
• Ask people: “How do you think that went?” and “What could we do differently?” Then listen without debate or rebuttal.

A free infographic supports this episode. Download it here. 

The episode referred to about creating strong personal relationships is:

#199 Personal Connections.

Sign-up  for monthly resources and tools in our monthly email. 

Curious about coaching for yourself or someone on your team? Let’s talk. tom@essentialcomm.com.

COACHES! Want to see this year’s pricing survey results? Pop me an email at: tom@essentialcomm.com.

And come join the Executive Coaching Special Interest Group. Check it out here.

Get additional tools for keeping yourself and your team psychologically safe in our podcast library in these three categories:

Assertiveness

Leadership

Managing Yourself

Additional episodes to listen to are:

187 - Agreeable Disagreement

70 - Assertion Versus Aggression

"75 - Don’t Take Anything Personally”

222- The Conflict Conversation

181 - Inviting Dialogue

Your reviews help the show stay ad-free. 

Until next time, thanks!

From The Look & Sound of Leadership team 

A coaching client wonders what elements need to be present for someone to appear ‘executive.’ Two executive coaches ponder this question and come up with five elements they deem essential.

Categories in the archive to explore:

Developing New Behaviors

Executive Presence

Perception – How You’re Perceived

Six episodes to dive into:

189 - Don’t Take Anything Personally

178 - Executive Presence – Three Pillars

168 - Influence

108 - Shouldering the Burden of Leadership

23 - Speed of Thought

Download the Six Books for Growth here.

Listen to “The Show Must Go On” episode, about a real-life on-stage catastrophe.

Curious about coaching? Reach out to Tom here.

Free transcripts of this and every episode are available here. 

More resources are available in our monthly Essential News email. Sign up here.

FOR COACHES:

Michael Lewis’s podcast, “Against the Rules,” devotes its second season (2020) to all different types of coaching. 

Join us at the Executive Coaching Special Interest Group. We meet six times a year. Our first meeting in 2025 is Friday, February 14th, 9:00 am Pacific.

2025 Meeting Dates

Fridays, 9:00 – 10:30am Pacific

February 14

April 11

June 13

August 8

September 12 

November 14

Sponsored by ICF-LA

Wishing us all compassion and grace in 2025.

From The Look & Sound of Leadership team 

This month's episode introduces "Acting on the Corporate Stage." That phrase was Tom's original branding phrase, before "The Look & Sound of Leadership" became his branding phrase.

"Acting on the Corporate Stage" aims at helping you be perceived in the workplace the way you want to be perceived, which, of course, is the reason d'etre of every episode.

Also this month, Tom shares reflections on attending his first-ever podcaster's convention. And his reflections are all about YOU!

He also points you to two very different interviews on other podcasts:

The Everyday Innovator with Chad McAllister, episode 137. He and Chad deconstruct the "Sorting & Labeling" tool. Very helpful!

Fatherhood 360 with David Wissore, episode 11. While exploring how parenthood influences leadership, Tom reveals some very personal stories.

The four related episodes this month are:
Act “As If”
Creating New Behaviors
Self-Awareness and Self-Management
The Mindful Executive

The archive of Executive Coaching Tips is at:
http://essentialcomm.com/podcast

Delivering a top-notch presentation requires you to master your ideas. Of course! But even more, you need to master yourself. Your audience won’t be able to lock onto you unless you are “in focus.” This month’s coaching conversation shows you how to get “in focus.”

Related episodes are:
Prepping Like a TED Talker
http://essentialcomm.com/podcast/prepping-like-ted-talker/

Talking Like a TED Talker
http://essentialcomm.com/podcast/talking-like-ted-talker/

All Presentation Skills Tips are available at:
http://essentialcomm.com/tag/presentation-skills/

A PDF summary of Chris Anderson's book, "TED Talks" is
available to you. Just pop Tom an email and ask for it. He's at:
info@essentialcomm.com

Preparing a presentation raises many questions. How much are you going to rehearse? What will you actually do during your rehearsal? Are you going to memorize your talk? This month’s coaching conversation covers all that and more.

Four core concepts this month:

• Rehearsal is obligatory.
• Manage your self-talk.
• Find your throughline.
• Rehearsal means “out loud.”

In the archive is a whole set of Tips about “self talk.” It’s at:
http://essentialcomm.com/tag/self-talk/

There’s another set about “presentation skills.” That’s at:
http://essentialcomm.com/tag/presentation-skills/

Many different Executive Coaching Tips are referenced in this episode. Four related episodes are:
Captivate Your Audience
I Talk Too Fast!
The Power of Rehearsal
What Compelling Speakers Share

The entire archive of Tips is at:
http://essentialcomm.com/podcast

Holding each other’s attention is a constant challenge. But you can’t achieve The Look & Sound of Leadership if you can’t keep people listening to you.

This month’s coaching conversation emphasizes three little slogans to make sure you aren’t driving your listeners away from you. All three slogans are just three words long: “Short sounds confident.” And “Communication takes effort.” And “Stop talking sooner.”

There are so many reasons why embodying those slogans is hard. And, in truth, it’s easier for some people than for others. But everyone can get at least a little better at this. This month’s podcast will give you lots of practical tips – and some metaphors!—to help get you there.

Past Tips are available at:
essentialcomm.com

Be in touch with us at:
info@essentialcomm.com

We love hearing from you.

Tom exchanges emails with two listeners. One exchange addresses issues of personal boundaries in the workplace; the other addresses scarcity and abundance.

This Bonus Episode is only the second one in the 9-year history of "The Look & Sound of Leadership." If you like this and want more, tell us. Contact us through the homepage at:
 essentialcomm.com

Or by email at:
 info@essentialcomm.com

The prior bonus episode -- with two other email exchanges -- is titled "Readers' Letters." It was posted in May, 2016. Find it in your feed. It’s not available on our website. (We’re working on that!)

TED Talkers turn us into engrossed detectives, absorbed in solving the mysteries unfolding before us. But TED Talking doesn’t have to be saved for special events. This month’s coaching conversation explores ways to turn everyday presentations into compelling content that will hold people's interest ... like a TED Talk.

If you're crafting an actual TED Talk, use Chris Anderson's terrific book: "TED Talks."

I have a nifty 3-page reduction of Anderson's book. Reach out to me at info@essentialcomm.com and I'll send it along.

Working to improve yourself as a presenter? The Coaching Tips archive are full of related episodes. Go to: essentialcomm.com/podcast and search the topic: "Presentation Skills."

Authority. It’s a slip-sliding sort of thing, isn’t it? Do we get it automatically along with a title? Sometimes. But sometimes not. This month’s coaching conversation examines both the thoughts and the words that give us authority.

The ideas in this month's episode echo motifs embedded in many other episodes. Just a few related Executive Coaching Tips are:

• Assertion vs Aggression
• Choosing Persistence
• Don’t Take it Personally
• Getting Unstuck
• The Look & Sound of Self-Esteem
• Speaking For Yourself
• Showing Teeth
• Status

Every episode is available at:
http://essentialcomm.com/podcast/

Be in touch with us at:
info@essentialcomm.com

At work, we often diminish the importance of feelings – our own or those of others. We think, “I don’t have time for that” or “That’s silly.” But feelings don’t disappear just because they’re inconvenient. And, when unacknowledged, their impact can be severe. This month, two coaches discuss the difficulties of managing “the human element.”

Related episodes:

• Building Empathy
• Building Emotional Intelligence
• Coaching Your People
• Compassion During Change
• Dealing with Emotional Responses

Self-limiting beliefs hold us back. We limit who we are so we don't shatter those beliefs.

This month's coaching conversation serves up several strategies to help you push back against those demons.

Along the way, we mention "Leadership and Self-Deception," a great book to help you on your journey.

We also touch on the topic of "Coaching versus Therapy," something I've been talking about for years. You can find an epsiode about it in the archive.

I also mention an interview I did with Eric Cacciatore on his podcast, "Restaurant Unstoppable" episode 298, in which he and I talk about management and turnover and motivation. It was a blast. Check it out.

Related episodes:
Conquering Fear
Negative Self-Talk
The Look & Sound of Self-Esteem
Thinking Errors
Unmasking a Stand-In

Getting to the next level of executive presence usually demands the adoption of new behaviors. This month's episode explores a three-step process that helps new behaviors become habits.

Helping you change behavior so you can be perceived the way you want to be perceived is the raison d'être of this podcast. If it's time for you develop more effective behaviors, there is an entire category in “The Look & Sound of Leadership" archive that will accelerate your development.

The archive is at:
essentialcomm.com/podcast

The category, "Developing New Behavior" is at:
essentialcomm.com/tag/developing-new-behaviors/

Five favorite episodes in that category are:

• Act “As If”
• Creating New Behaviors
  How Behaviors Change
  The Many Parts of You
  When Learning Makes Things Worse

The episode called "Creating New Behaviors" has a PDF that goes along with it. If you'd like it, just ask. I'd love to send it you. Pop me an email at: info@essentialcomm.com

A senior leader, upset about having flubbed her reply to ‘Tell us about yourself’ during a high-stakes interview, talks with her coach about how to prepare for what she considers to be an incredibly stupid question. 

Categories in the archive to explore:

Communication Skills

Executive Presence

Presentation Skills

Six episodes to dive into:

34 - Keeping Repeated Materials Fresh

77 - The Power of Rehearsal

65 - Sorting & Labeling

180 - Becoming Expert

114 - Gravitas

124 - Personal Branding

For help Sorting & Labeling, download the PDF.

For help finding your three words, use our Needs & Values assessment.

For a new way of thinking about interviewing: Interviewology, The New Science of Interviewing.”

For career guidance, Michele Calderigi, head of Next Career, is a seasoned counselor.

Lois Frankel’s Nice Girls Don’t Get the Corner Office remains a favorite among senior women in the workplace.

Curious about coaching? Reach out to Tom here.

Free transcripts of this and every episode are available here. 

More resources are available in our monthly Essential News email. Sign up here.

Safe and sane holidays, everyone!

from The Look & Sound of Leadership team 

When we feel threatened or in danger, an old part of our brains, the one that regulates emotions, hijacks our executive functioning. We say and do things we regret. In the workplace, this can have serious consequences. This month’s Executive Coaching Tip has seven strategies for stopping yourself from getting hijacked.

The seven lessons in my conversation with my client, Kimberly, are:

• Emotional hijacks are real. They happen when your emotions take control over your reason;
• Emotional hijacks happen because of a trigger. Triggers activate your emotional flight/fight/freeze response. We all have triggers;
• Your triggers follow a pattern. track them over time and the pattern will emerge. Often those who witness our hijackings know our triggers before we do;
• The first step to mastering your triggers is to be able to name them. By way of example, two of Kimberly’s were feeling left out and being ignored. Two of mine were feeling ineffectual and fearing a bad outcome. Triggers are personal and are different for each person;
• Emotional hijacks are usually preceded by a feeling somewhere in the body, most often somewhere in your core;
• Learning to recognize the pre-hijack feeling in your body as a warning bell can help stop – or at least slow down – the emotional hijacking;
• When you’re struggling to keep your executive functioning online, you can speak about your struggle. “I’m really upset at the moment.” Or, as Kimberly suggested, “I’m not sure I can make good decisions right now.” Speaking about the feeling helps make sure you don’t act from the feeling.

If you want to work on combatting your emotional hijacks. other episodes you can listen to are:

• Building Emotional Intelligence
• Conquering Fear
• The Disruptive Executive – Part Two
• Dealing With Emotional Responses
• The Mindful Executive
• Negative Self-Talk
• Self-Awareness & Self-Management

The entire archive is available to you for free at:
essentialcomm.com/podcast

This episode addresses three issues that arise when you’re facing an executive team. First, what meaning are you making about the event itself? Is that meaning helping you or not helping you? If it’s not helping you, change it.
Second, how will you address the moment when you need to say, “I don’t know”? Prepare for it. It’s going to happen. This episode has lots of ideas to try.
The final issue is confidence and finding your executive presence; the core of every episode of The Look & Sound of Leadership podcast.
In addition to the ideas in this episode, you can ask for a PDF that lists 15 related episodes to help you show up the way you want to show up.
Send an email to info@essentialcomm.com and ask for the PDF that goes with this episode. I’d love to send it to you.

Conflict on teams is a good thing. Really! Well, it's good if it’s healthy.

This month, two techniques to help team members engage in healthy conflict: arguing about what's best for the business and turning hostile non-verbals into dialogue.

Related episodes to help with these skills are:
Disagree Agreeably
Facilitating Open Dialogue
Getting Agreement
Holding People Accountable
Leadership and Listening
Resolving Conflict

Meetings are often viewed as a necessary evil to be endured. But they can be engaging events that build people’s skills and accelerate the work. This month, a recipe for mixing up meeting magic.

There is a four-meeting model discussed in this episode. If you want a graphic illustration of the model, just look at the online version in the archive: http://essentialcomm.com/podcast/ or email me at info@essentialcomm.com

Two books are also discussed in this month's episode: Patrick Lencioni's "The Five Dysfunctions of a Team" and "Death By Meeting," both essential reads for team leaders.

A bonus episode!

Tom shares email exchanges he had with two podcast listeners. One exchange is about handling people who interrupt presentations. The other is about defining tasks and responsibilities when they're not defined for you.

During the podcast, Tom mentions two other episodes that support the ideas here: one episode is “Facilitating Open Dialogue.” The other is “Creating Devoted Followers.”

If you’d like more bonus episodes like this one, let Tom know at info@essentialcomm.com.

How you brand yourself sticks with people a long time.Thismonth, a senior executive dreads having to brand himself duringaninterview – until he learns about the PersonalHistoriestechnique.

In addition to giving you this simple yet powerful tool tohelpbuild your personal brand, this episode also references abookcalled "The Five Dysfunctions of a Team."

Details about this book is at the end of the podcast. ThereIdiscuss that there are actually TWO books about theFiveDysfunctions. They're quite different. Here’s how.

"The Five Dysfunctions of a Team: A Leadership Fable" has ajuicystory about a team struggling to succeed. In the back of thebook,the author teaches The Five Dysfunctions and explains atarelatively high level how to overcome them. The tools in thisbook– including an assessment your team can fill out – areuseful.

If you’d like to know how to build a high-performing team,thesecond book is even more useful. It’s called, "Overcoming TheFiveDysfunctions of a Team: A Field Guide for Leaders, ManagersandFacilitators." This book has detailed, step-by-step instructionstoguide to and your team to high achievement.

This month, The Look & Sound of Leadership gives you a tool for developing your team. A process that takes only minutes to learn, if practiced regularly, this exercise has far-reaching ripples. Welcome to "The Plus/Delta Tool."

Other episodes to help you develop as a leader of teams are:

Your Team's Best Interests - Part One

Your Team's Best Interests - Part Two

Coaching Your People

Engagement and Performance

Performance Reviews

Resolving Conflict

A chief officer had known for years he was an over talker. His CEO, desperate for improvement, gave him a coach. This episode highlights their first coaching conversation. 

Two mindsets from this episode:

1. When you speak, have a destination in mind. 

Ask yourself: “What is my point exactly?” and “Why is this something they need to know?”

1. Pay attention to your listeners. Respond to their interests.

Ask yourself: “Does what I’m talking about right now help us get to the destination?” If not, skip it.

It doesn’t matter why you overtalk. Overtalking is limiting. Build your awareness of when you do it.

Learn to ‘hear’ the communications you have.

Who talked how long? 

What were the smaller conversations within the larger communication?

More tools to build your self-awareness and communication skills can be found in the Essential Communications bin and in the archive of all 16 years of the show.

Build awareness browsing these categories:

Self-Management

Perception – How You Perceive Yourself

Develop your communication skills in this category:

Communication Skills

Five Episodes to help your skills are:

53 - Answer What’s Asked

65 - Sorting & Labeling

20 - Staying on Track

11 - Sounding Executive

16 - Sounding Well-Spoken

“Think Fast Talk Smart” podcast with Matt Abrahams. Great tools to help you be a better communicator.

Curious about coaching? Reach out to Tom here.

Free transcripts of this and every episode are available here. 

More resources are available in our monthly Essential News email. Sign up here.

Coaches!

Download the results of ICF-LA’s pricing survey here.

Be safe, everyone! 

The Look & Sound of Leadership team 

From the Harvard Business Review to the New York Times, mindfulness is widely touted as a powerful tool to increase personal effectiveness and well-being. This month’s Executive Coaching Tip explores the “how to” of being mindful with an executive who was already on the path but didn’t know it.

This episode shows that mindfulness is neither complex nor mysterious; it just takes practice. More importantly, this episode puts forward the idea that all professional and personal development requires you to be mindful to some degree.

If this episode inspires you, there are even more Tips to help support your growth. Go to the Executive Coaching Tips archive and select the category “Personal Growth & Self-Development.”

http://essentialcomm.com/tag/personal-growth-self-development/

• A Breakdown of Listening
• Coaching Your People
• Coaching Versus Therapy
• Creating New Behaviors
• High-Stakes Meetings
• How Behaviors Change
• Leadership & Listening
• Self-Knowledge as Leadership
• Who’s Coachable

The goal of this episode is to give you a three-step process to help you succeed in meetings when you feel there’s a lot at stake.

Step one: Clarify the Story. Four other episodes can also help with this step: “Sounding Executive,” “Communicating With Clarity,” “Executive Presenting” and, the mother of all communication tools: “Sorting and Labeling.”

Step two: Do Your Homework. This step is different for everyone. Sometimes it means getting information from another department. Sometimes it means researching data. Sometimes it means talking to people who’ve gone before you. 

Most people seem to know what homework to do; the struggle is finding time. Because we’re busy we think, “Oh, I’ll let the homework slide.” But I promise – doing your homework will make you feel much more confident.

That brings us to the final step: Managing Yourself. In this episode I mention several concepts to help you manage yourself that you can find in other episodes. “Assume Equality” is a critical self-management tool. Another, to help manage feeling like a victim, is called “Status.” Another is called “Choosing Stories Over Truth.”

This month’s episode is all about preparing for a high-stakes meeting with a tough company president. Next month’s episode will be about what happened when I was finally in the room face-to-face with her. 

For many businesses, uncertainty and ambiguity is their new norm. In such anxious times, people long for leaders who will make tough decisions, stand behind those decisions, and protect their people. In some circles, this is called “showing teeth.”

In this episode, I refer to The Center for Talent Innovation and their white paper on Executive Presence.

I also refer to four related episodes:

Assertion versus Aggression 

Gravitas

Speaking for Yourself

Speaking Your Truth

For more ideas about “Showing Teeth,” you might also check out all the episodes in the Assertiveness category of the Executive Coaching Tips archive. The Executive Coaching Tip that explains “unconscious competence” is Creating New Behaviors.

Lack of engagement can assume many disguises but there is one outcome that is predictable: poor performance. What would you say if you found out you could get people engaged – and improve performance – with just two questions? Sounds like a miracle, right? That’s what I thought, too.

Disruptive executives take many forms—bullies, catastrophizers, resisters, you name it. But no matter what mask they wear, they create upheaval. Whether the disrupter is your boss, your peer or your direct report, coping successfully requires two things: courage and skills. Here’s how to find both.

Presentations are a golden opportunity to display your executive presence. Here are six behaviors that’ll help you command the room and deepen your brand.

We all think we’re better listeners than we really are. Luckily, we all have the capacity to improve our skills. But not all listening is the same. Here’s a breakdown.

When you’re communicating, you not only need to fly through the intricate patterns of your own information, you need to be sure we can thread that needle along with you.

The research is unequivocal: in the workplace, women play on a tilted field. Everyone contributes to work's off-center world -- even women! This episode explores ways to bring the tipping back in balance.

A vice-president gets kudos for likability but knocks for her inability to listen. With her coach, she talks about listening repeatedly. This episode features one of those conversations. 

The 3 listening mindsets:

• Listen to learn
• Feelings are natural
• Stay separate

Download the free multi-page learning tool about listening here. 

This episode is tagged in three categories in our podcast archive:

Communication Skills

Managing Yourself

Relationship Building

Five episodes you might listen to are:

136 -  A Breakdown of Listening

83 - Leadership and Listening

10 - Listen Without An Agenda

229 - The Sound of Leadership & Management - 2023

232 - Unlocking Executive Presence through Emotional Intelligence

Coaches!

Download the pricing survey here.

Join us at the Executive Coaching Special Interest Group. We welcome coaches at every stage of development. Check us out here:

If you’re curious about coaching, reach out to Tom here.

Free transcripts of this and every episode are available here. 

More resources are available in our monthly Essential News email. Sign up here.

To all of you, from all of us here at The Look & Sound of Leadership, much gratitude! 

Narcissistic executives can be infuriating. And, unless you’re one of their favored few, they can be dangerous, too. These five actions will help protect you—and keep you sane.

Helping develop your people is a win for everyone. But developing people is quite different from managing people: developing people requires you to be a coach. Here’s how.

We all assign ourselves a certain status. Of course, that means we assign status to others, too. The question is: do people experience your status as appropriate? Or do you need to dial it up? Or down!

“I’ll know it when I see it” is a natural thought when starting a new project.  Feeling “It’s just not right” is natural when a situation is nagging. But your followers need you to tell them specifically what success looks like. If you don’t tell them, how will they know?

Finding good mentors – and using them wisely – can change your career trajectory. So can being a mentor to others. Here are actions for succeeding in both roles.

Executives create honor in the workplace not by declarations and speeches. Rather, honor is built in the display of small, consistent behaviors every day. This month’s Tip examines two of those behaviors and one over-arching factor.

Poor performers often linger far too long. Leaders who avoid these performance issues damage their reputations and weaken their teams. Here are five actions to help you manage poor performers up or out.

Thinking errors are tough to spot in yourself because they seem true.  Usually we've believed them for a long time. Here are ways to free yourself from thinking errors

We'd all like to be given a promotion merely because it's our turn. But earning a promotion is actually a job in itself. Mastering the four factors described here will accelerate the process.

We all want bosses who are sensitive to our needs. But savvy players know we need to manage our bosses at least as much as they manage us.

Battling perfectionism and anxiety, a leader asks her coach for help and learns a tool that helps her tame her terrors. 

This episode dovetails with many ideas in last month’s episode about Coaching versus Therapy.

Tom talks about his own bout with anxiety and a near career-ending attack of nervousness in this episode from April. 

https://essentialcomm.com/podcast/mastering-nerves/

Pixar’s Inside Out 2 has a powerful depiction of a 13-year-old girl suffering a full-blown anxiety attack. The experience and its aftermath is moving.

MindShift CBT is a free app designed to help you take charge of your anxiety and develop more effective ways of thinking.

 Watch the introductory video

Dr. Steven Melemis, a mood disorder expert, wrote I Want to Change My Life, filled with practical exercises and a one-month step-by-step plan to start you on a road to transformation.

In under two minutes, Tom shared a “golden nugget” on the “How to Survive and Thrive Podcast.” You can hear it here.

This episode is tagged in three categories in our podcast archive:

For Women

Personal Growth & Self-Development

Self-Talk

Five episodes with more tools to help you master anxiety are:

#52 Coaching v Therapy 

#152 Combating Emotional Hijacks

#147 Conquering Fear

#96 The Many Parts of you

#78 Unmasking a Stand-In

Curious about coaching? Reach out to Tom here.

Want a free transcript of this episode? You can download it here. 

Every month we share more resources in our Essential News email. Sign up here.

To all of you, from all of us here at The Look & Sound of Leadership, thanks! 

Each one of us has a personal brand. Every day we reinforce our brands consciously or unconsciously. The tools in this episode will help you craft your brand with intention. 

Your ability to execute senior-level work correlates directly to your ability to delegate effectively. The better you are delegation, the higher you can rise.

Leaders who are authentic display The Look & Sound of Leadership™. We follow them eagerly. But how to achieve authenticity? Here are five tools.