Explore every episode of the podcast The Limitless Leadership Podcast
| Title | Pub. Date | Duration | |
|---|---|---|---|
| Ep 180: You Can’t Lead Others Until You Lead Yourself with J'anvieu Parnell and Lola Schmidt | 01 Oct 2026 | 00:36:11 | |
Live from ASTA Expo 2026, Josh Parnell sits down with Lola Schmidt of Schmidt Auto Care and J'anvieu Parnell, founder of Limitless Ladies, to talk about self leadership, identity, relationships, and leading with purpose. J'anvieu Parnell shares her journey from counseling to creating a community where women can support and encourage one another. Lola offers practical advice for working with a spouse, including setting boundaries, defining roles, creating separate workspaces, and knowing when to seek outside help. They also reflect on the Refuge women’s retreat in Montana, choosing faith over fear, staying connected intentionally, and taking the first step toward purpose. The episode also includes details about an upcoming two day leadership training at Schmidt Auto Care on April 9 and 10, 2027. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.thebeardedbrotherhood.co to grab your grooming essentials from The Bearded Brotherhood. Timestamps: 00:00 Lead Yourself First
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 179: The Leadership Secret to Better Difficult Conversations with Amy P. Kelly | 23 Sep 2026 | 00:39:05 | |
In this episode, Josh Parnell sits down with Amy P. Kelly, USA Today best-selling author and VP of consulting for Jon Gordon’s companies, to discuss purpose-driven leadership, workplace culture, and why difficult conversations don’t have to be difficult. Amy shares her story and explains how the “P” in her name represents purpose, including how people can discover their purpose through serving others, recognizing patterns, identifying strengths, and paying attention to what brings fulfillment. She also discusses her book Work Is Personal and challenges the idea that leadership and business should not be personal, sharing an HR-informed framework for creating workplaces that attract and retain great people. Amy and Josh then explore her co-authored book Difficult Conversations Don’t Have to Be Difficult, covering the importance of preparation, practice, reducing defensiveness, choosing a small ego and big mission mindset, and addressing issues proactively instead of relying on repair. The conversation closes with leadership lessons about teamwork, shared success, and putting the mission ahead of the individual. Auto Mastery helps make sure the right customers find you on Google, your team converts those opportunities, and you know exactly what your marketing is producing. Visit https://automastery.com/limitless/ to book a complimentary audit today. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Learn more about Promotive or start your next search at https://www.gopromotive.com. Timestamps: 00:00 What Makes a Leader
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 178: How This AI Is Helping Auto Repair Shops Work Smarter with Jay Warida | 17 Sep 2026 | 00:25:35 | |
In this episode, Josh Parnell sits down with Jay Warida, co founder and CEO of Carvis, to discuss AI, automotive repair, and the future of shop operations. Jay shares his background as a mechanical engineer and data scientist at Ford and GM, and explains why AI should be an ally for repair shops. He breaks down how Carvis helps service advisors create customer friendly estimates, improve repair order language, handle objections, and streamline the sales process. He also shares how Carvis entered the automotive industry, grew to more than 150 shops, and continues to build its tools around customer feedback. The conversation closes with Jay’s leadership lessons on taking action, staying aligned with your mission, accountability, and thinking long term. Auto Mastery helps make sure the right customers find you on Google, your team converts those opportunities, and you know exactly what your marketing is producing. Visit https://automastery.com/limitless/ to book a complimentary audit today. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Learn more about Promotive or start your next search at https://www.gopromotive.com. Timestamps: 00:00 AI Assistant Teaser
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 177: Is AI Changing How Customers Trust Your Shop? with Uwe Kleinschmidt | 15 Sep 2026 | 00:44:10 | |
In this episode, Josh Parnell sits down with Uwe Kleinschmidt, founder of AutoTech IQ, to talk about AI-powered digital inspections, customer education, AI search, reviews, transparency, and what leadership looks like in an increasingly AI-driven industry. AI isn't just changing how auto repair shops operate. It's changing how customers find you, evaluate you, and decide whether they trust you. One idea stood out: Transparency is the new trust. And leaders can't afford to simply use AI. They need to become AI validators—curious enough to experiment, learn, and know when the technology is actually helping. Auto Mastery helps make sure the right customers find you on Google, your team converts those opportunities, and you know exactly what your marketing is producing. Visit https://automastery.com/limitless/ to book a complimentary audit today. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Learn more about Promotive or start your next search at https://www.gopromotive.com. Timestamps: 00:00 Big Ideas
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 176: How a Near-Crash Paved the Way for His Leadership with Brad Coleman | 09 Sep 2026 | 00:30:43 | |
In this episode, Josh Parnell interviews former NASCAR driver and Safeway Driving CEO Brad Coleman about the near-crash that changed his life and sparked his passion for road safety. Brad shares his journey from racing to driver education, how a Nationwide Insurance simulator helped him understand the dangers of distracted driving, and how his family eventually took over Safeway Driving. Brad also explains the idea of “slowing down to speed up,” Safeway’s approach to driver education and safety, and why strong leadership comes down to keeping your word, listening, taking action, and owning accountability. Auto Mastery helps make sure the right customers find you on Google, your team converts those opportunities, and you know exactly what your marketing is producing. Visit https://automastery.com/limitless/ to book a complimentary audit today. Visit https://www.thebeardedbrotherhood.co to grab your grooming essentials from The Bearded Brotherhood. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Learn more about Promotive or start your next search at https://www.gopromotive.com. Timestamps: 00:00 Near-Miss Wake-Up Call
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 175: Why Change Doesn't Have to Be Scary with Joe Flammer | 03 Sep 2026 | 00:35:56 | |
In this episode, Josh Parnell is with Joe Flammer, Account Executive at Broadly and former auto repair marketing professional, about leading through change, embracing feedback, and developing self-awareness. Joe shares how Broadly's evolution into AI-powered tools is helping small businesses improve customer communication and workflow automation, while reflecting on lessons from coaching, faith, and personal growth. The conversation explores navigating uncertainty, overcoming blind spots, emotional regulation, and why intentional leadership starts with knowing yourself. Auto Mastery helps make sure the right customers find you on Google, your team converts those opportunities, and you know exactly what your marketing is producing. Visit https://automastery.com/limitless/ to book a complimentary audit today. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Visit https://www.thebeardedbrotherhood.co to grab your grooming essentials from The Bearded Brotherhood. Timestamps: 00:00 Know Yourself First
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 174: More Leads Won't Fix a Broken Sales Process with Christian Mosley | 01 Sep 2026 | 00:34:28 | |
In this episode, Josh Parnell welcomes Christian Mosley of Auto Mastery to discuss why generating leads is only the beginning of growing an independent auto repair shop. Christian explains how websites, SEO, and Google Ads can bring in potential customers, but shops still need to answer the phone, remove unnecessary friction, and confidently ask for the appointment. Drawing from his experience as a former shop owner, Christian explains how call recordings, transcripts, and data can reveal missed opportunities, capacity problems, and weaknesses in the customer experience. He also shares leadership lessons around one-on-ones, the 1-3-1 problem-solving method, and the importance of inspecting what you expect. Learn more about Promotive or start your next search at https://www.gopromotive.com. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Optimize Labor. Unlock Capacity. For less than $5 a day per technician, improve absorption rate, increase ELR, and give your techs the career pathway that keeps them engaged and in the bay. Book a demo today! Timestamps: 00:00 Lead Generation Reality Check
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 173: How to Upskill Leadership Skills in the AI Era with Jacki Lutz | 26 Aug 2026 | 00:33:14 | |
In this episode, Josh Parnell welcomes Jacki Lutz, Content Director at the Auto Care Association, to discuss why automotive businesses need to build a strong digital presence as search increasingly shifts toward AI tools like ChatGPT. Jacki explains how the Auto Care Association supports the aftermarket through advocacy, education, and efforts like right to repair, while emphasizing the power of content and social media to attract customers and future technicians. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Learn more about Promotive or start your next search at https://www.gopromotive.com. Timestamps: 00:00 Why Your Online Presence Matters
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 172: People Don't Buy What They Can't Trust with Kamran Rahman and Saurav Kumar | 20 Aug 2026 | 00:42:03 | |
In this episode, Josh Parnell welcomes Kamran Rahman and Saurav Kumar, co-founders of 47 Consulting, to discuss how authentic storytelling helps independent auto repair shops stand out. They explain why the automotive industry's values drew them in, how consistent video content builds trust before a customer ever visits the shop, and why the best marketing highlights the people behind the business. The conversation also explores leadership, creative partnerships, and building a brand that customers remember. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Learn more about Promotive or start your next search at https://www.gopromotive.com. Timestamps: 00:00 Trust Before the Door
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 171: How Emotional Intelligence Makes Better Leaders with Dan Taylor | 18 Aug 2026 | 00:45:49 | |
In this episode, Josh Parnell welcomes Dan Taylor, Chief Learning Officer and Performance Coach for Power Peer Groups, to discuss how great leadership is built through emotional intelligence, communication, and continuous learning. Drawing from a career that includes Fortune 500 companies like FedEx, Dan shares why peer groups and coaching help leaders grow faster, how "speaking greatness" into others unlocks potential, and why most people succeed when given the right support, systems, and environment. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Optimize Labor. Unlock Capacity. For less than $5 a day per technician, improve absorption rate, increase ELR, and give your techs the career pathway that keeps them engaged and in the bay. Book a demo today! https://meetings.hubspot.com/jen-grimes/demo-meeting?utm_campaign=41778739-Limitless+Leadership&utm_source=Limited+Leadership&utm_medium=LL+referral&uuid=57616c84-28ec-48d0-9a44-7b64074e5d8c Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. Timestamps: 00:00 People First Mindset 00:29 Podcast Introduction and Welcome 01:02 Meet Dan Taylor 02:18 Sponsor: Shop Marketing Pros 03:53 Dan's Career Journey 08:15 What Power Peer Groups Does 09:27 Sponsor Break 11:20 Women in Leadership 15:10 Group Coaching vs. One-on-One Coaching 19:20 Defining Leadership 22:46 Speaking Greatness Into Others 25:52 Challenging Limiting Beliefs 26:31 The Two Sides of Emotional Intelligence 27:13 Breaking Negative Thought Loops 28:48 Why People Skills Drive Performance 30:31 How Work and Home Affect Each Other 32:37 Communication, Coaching, and Leadership 33:37 Everyone Leads Themselves First 35:02 Never Stop Learning 35:39 The Five Communication Styles 40:16 Leadership Book Recommendations 41:59 The Best Leadership Advice Dan Received 44:47 Recognition and Closing Thoughts
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 170: Why We Should Reject Mediocrity with Andrew Klement | 12 Aug 2026 | 00:44:53 | |
In this episode, Josh interviews Andrew Klement, former Christian Brothers technician and new owner of Finley River Auto & Diesel in Ozark, Missouri, about launching his repair shop and building a culture centered on excellence. Andrew shares why excellence goes beyond clean facilities, it requires consistency, teamwork, continuous improvement, and a commitment to serving both customers and employees well. He also discusses hiring a coach early, creating a people-first workplace, learning from costly mistakes, and building systems that allow the business to grow without sacrificing culture. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Learn more about Promotive or start your next search at https://www.gopromotive.com. Timestamps: 00:00 Excellence Mindset Teaser 00:22 Podcast Introduction and Welcome 00:55 Meet Andrew Klement 02:37 Sponsor: Promotive 03:24 Sponsor: Shop Marketing Pros 04:17 Andrew's Origin Story 05:29 Defining Excellence 07:34 Putting People First 07:49 Sponsor: Tekmetric 09:02 Building a Kaizen Culture 12:35 Hiring and Building the Team 16:20 Early Financial Challenges 19:14 The Best Advice: Hire a Coach 22:07 What Leadership Means 23:41 Vision and Mission Alignment 24:49 Mission Statement Workshop 25:48 Building Team Buy-In 27:22 Why Complacency Breeds Mediocrity 30:27 Creating a Low-Stress Culture 33:07 The "Leaders Eat Last" Mindset 34:22 Learning from Mistakes and Improving Processes 38:31 Mentorship and Lessons from the Past 41:25 Faith Over Fear 42:51 The Hard but Rewarding Journey 44:26 Final Thanks and Sign-Off
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 169: How They Doubled Revenue With Fewer People with Brian Moak | 06 Aug 2026 | 00:49:49 | |
In this episode, Josh Parnell is with Brian Moak, 2025 Ratchet+Wrench All-Star/Owner of the Year and Executive VP of the Heart Division at Telly Tire, about building high-performing automotive businesses through strong leadership, systems, and a people-first culture. Brian shares how he nearly bankrupted his family business after buying it at 27, then transformed it by focusing on data, operational systems, and solving root problems instead of symptoms. The conversation explores leadership principles, acquisitions, employee retention, and creating a culture where people and performance thrive together. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. Visit https://www.thebeardedbrotherhood.co to grab your grooming essentials from The Bearded Brotherhood. Timestamps: 00:00 Every Minute Matters 00:29 Podcast Introduction 01:02 Meet Brian Moak 02:36 Sponsor Break 04:08 The Heart Division 06:27 Brian's Story 08:39 Leading with Heart 12:27 Lessons from Turning the Business Around 18:14 Why Capacity Is a Mindset 24:12 The Acquisition Decision 26:53 A Three-Hour Turning Point 27:31 Building a People-First Culture 28:21 Life After the Acquisition 31:14 How to Connect with Brian 32:31 Leadership Helps People Win 33:12 Building Long-Term Employee Loyalty 36:15 Developing Homegrown Talent 39:02 "Keep the Problem the Problem" 44:27 Creating Team Ownership 47:29 Final Thoughts and Closing
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 168: Stop Guessing. Start Leading. | Eric Joern | 04 Aug 2026 | 00:40:32 | |
In this episode, Josh Parnell sits down with Eric Joern, partner and Chief Revenue Officer at Kaizen CPAs and Advisors, to discuss how financial strategy can help auto repair shops grow beyond simply balancing the books. Eric shares his journey from working at a car dealership to becoming a CPA and helping Kaizen specialize in the automotive industry. The conversation explores leadership, employee development, accountability, continuous training, and why great advisors do much more than prepare tax returns—they help business owners make better decisions. Learn more about Promotive or start your next search at https://www.gopromotive.com. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Optimize Labor. Unlock Capacity. For less than $5 a day per technician, improve absorption rate, increase ELR, and give your techs the career pathway that keeps them engaged and in the bay. Book a demo today! Timestamps: 00:00 Cut Through the Noise
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 167: The Promotion He Never Wanted Changed His Life with Nestor Gutierrez | 29 Jul 2026 | 00:33:53 | |
In this episode, Josh is together with Nestor Gutierrez, owner of Rancho Express Lube. He shares about his journey from starting as a lube technician in 2016 to becoming the shop owner just a few years later. Nestor shares how difficult early leadership nearly drove him out of the industry, how stepping into uncomfortable roles accelerated his growth, and why leadership starts with setting the example. The conversation explores mindset, mentorship, goal setting, and creating a workplace where employees can grow personally, professionally, and financially. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.thebeardedbrotherhood.co to grab your grooming essentials from The Bearded Brotherhood. Timestamps: 00:00 Hating Growth at First
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 166: Why Great Leaders Give People Permission to Fail with Ron Helmer | 23 Jul 2026 | 00:36:39 | |
In this episode, Josh welcomes Ron Helmer, CEO of Mentor Mentee, to discuss tackling the automotive technician shortage through structured career development and mentorship. Drawing from 22 years in the U.S. Navy, recruiting, and business ownership, Ron explains how clear career pathways help shops improve technician retention, productivity, and long-term success. The conversation also explores authentic leadership, building trust, emotional intelligence, accountability, and creating a culture where people are encouraged to learn, grow, and recover from mistakes. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Learn more about Promotive or start your next search at https://www.gopromotive.com. Timestamps: 00:00 Trust Starts Here
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 165: Leadership Isn't Talent, It's Daily Practice with Lynne Ghelfi | 21 Jul 2026 | 00:34:31 | |
In this episode, Josh welcomes Lynne Ghelfi, director of marketing for two major dealerships, John Maxwell–certified coach, trainer, and speaker, and author of No Talent Required: 12 Daily Practices to Build Cultural Trust and Performance. Lynn shares her 15-year journey in the automotive industry, how John Maxwell's servant leadership philosophy shaped her career, and why lasting leadership is built on consistent values—not titles or natural talent. She also discusses her daily leadership habits, the importance of intentional communication, and how anyone can lead through influence, curiosity, and connection. Learn more about Promotive or start your next search at https://www.gopromotive.com. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Visit https://www.thebeardedbrotherhood.co to grab your grooming essentials from The Bearded Brotherhood. Timestamps: 00:00 No Talent Required Hook
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 164: You Don't Need More Leads—You Need Better Follow-Up with Jono Long | 15 Jul 2026 | 00:42:05 | |
In this episode, Josh Parnell and co-host Bobby McGraw interview Jono Long, CEO of Leads Near Me, about his journey from youth ministry to leading a digital marketing agency serving independent auto repair shops. Jono shares how he learned marketing through hands-on experience, eventually selling his first agency before partnering to acquire Leads Near Me. The conversation explores leadership, team culture, coaching, decisive action, and why many shops don't have a marketing problem—they have a customer follow-up problem. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Visit https://integrity1auto.com to learn more about Integrity 1st Car Pros, and https://www.Integrity1Franchise.com to complete the Franchise Fit questionnaire. Optimize Labor. Unlock Capacity. For less than $5 a day per technician, improve absorption rate, increase ELR, and give your techs the career pathway that keeps them engaged and in the bay. Book a demo today! Timestamps 00:00 Youth Pastor to Marketing
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 163: The Culture Every Business Owner Wants to Build with Edward Caswell | 09 Jul 2026 | 00:42:19 | |
In this episode, Josh is with Edward Caswell, owner of Full Throttle Automotive and Fastlane Auto Repair, about building a business centered on faith, servant leadership, and investing in people. Edward shares his journey from school teacher to multi-shop owner, the challenges of expanding during COVID, and the personal transformation that reshaped both his life and leadership. The conversation explores accountability, humility, company culture, mentorship, and why serving others is the foundation of lasting leadership. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Learn more about Promotive or start your next search at https://www.gopromotive.com. Timestamps
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 162: How Coachability Turned a Struggling Shop Into a $7M Business with Thomas Andrews | 07 Jul 2026 | 00:55:03 | |
In this episode, Josh sits down with Thomas Andrews, owner of CDT Automotive and Select Auto Pros, and a coach with Shop Fix Academy. Thomas shares how he built a brand that started as Carolina Diesel Trucks, grew from a one-bay shed into a 15-bay operation, and expanded to a second location. He opens up about leaving a six-figure cybersecurity career, the sacrifices his family made, and the leadership lessons that helped transform a struggling $3 million business into a thriving multi-shop operation. The conversation explores business coaching, accountability, hiring, faith, and why great leaders are willing to go first. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. Visit https://www.thebeardedbrotherhood.co to grab your grooming essentials from The Bearded Brotherhood. Timestamps
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 161: The Leadership Lessons Behind Building a Trades Business with Evan Richard | 01 Jul 2026 | 00:40:27 | |
In this episode, Evan Richard, founder of ER Plumbing Services shares his journey from selling cars to building a successful plumbing business. Evan shares how he launched ER Plumbing in 2019, the rapid growth that followed the 2021 Houston freeze, and the lessons he's learned about leadership, entrepreneurship, and work-life balance. The conversation explores why skilled trades offer tremendous career opportunities, the importance of mentorship, building customer trust, and creating a business focused on education instead of high-pressure sales. Learn more about Promotive or start your next search at https://www.gopromotive.com. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Optimize Labor. Unlock Capacity. For less than $5 a day per technician, improve absorption rate, increase ELR, and give your techs the career pathway that keeps them engaged and in the bay. Book a demo today! Timestamps:
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 160: Hiring for Culture Changes Everything with Stacey Black and Ethan Whidden | 25 Jun 2026 | 00:39:34 | |
In this episode, Stacey Black and Ethan Whidden from Promotive join the podcast to share their thoughts on leadership and culture in the automotive industry. Stacy emphasizes the critical importance of aligning new hires with shop culture to ensure long-term retention and positive impact. Ethan speaks to the role strong internal culture and leadership play at Promotive, highlighting the value of vulnerability, support, and real connection among remote teams. Learn more about Promotive or start your next search at https://www.gopromotive.com. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Atlantic Automotive is a faith-based, family-owned coalition that partners with, invests in, and grows exceptional auto repair shops across the U.S. by providing technology, capital, and operational support — whether owners want to scale or transition their legacy. If you're interested in partnering, go to https://atlanticautomotivegroup.com/ and fill out the "Start a Conversation" form. Timestamps:
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 159: The Leadership Test Every Owner Faces with Dan Thieken and Ted Cooke | 23 Jun 2026 | 00:35:53 | |
In this episode, Dan Thieken and Ted Cooke from Kreager Tire and Service share their journey navigating leadership, friendship, and business partnership. Dan reflects on the challenges and rewards of compartmentalizing personal relationships to make tough business decisions, including hiring and even having to let go of family members. Ted discusses the importance of empowering team members to exceed their own expectations and highlights the impact a leader can have by believing in others. Learn more about Promotive or start your next search at https://www.gopromotive.com. Atlantic Automotive is a faith-based, family-owned coalition that partners with, invests in, and grows exceptional auto repair shops across the U.S. by providing technology, capital, and operational support — whether owners want to scale or transition their legacy. If you're interested in partnering, go to https://atlanticautomotivegroup.com/ and fill out the "Start a Conversation" form. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Timestamps: 00:00 – Welcome: Meet Dan Thieken & Ted Cooke
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 158: Stop Managing. Start Multiplying Leaders. | Shawn Gilfillan | 17 Jun 2026 | 00:38:35 | |
In this episode, Shawn Gilfillan, multi-shop owner from New Jersey, joins the podcast live at the Tektonic 2026 conference. Shawn reflects on how personal growth and self-awareness transformed his leadership approach, emphasizing the critical role of mindset in building strong teams. He also shares practical strategies for developing leaders within an organization, including the use of DISC profiles for improved communication and the importance of creating easy, repeatable wins to keep teams motivated. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Atlantic Automotive is a faith-based, family-owned coalition that partners with, invests in, and grows exceptional auto repair shops across the U.S. by providing technology, capital, and operational support — whether owners want to scale or transition their legacy. If you're interested in partnering, go to https://atlanticautomotivegroup.com/ and fill out the "Start a Conversation" form. Timestamps: 00:00 – Meet Shawn Gilfillan and his passion for people development
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 157: Great Culture Doesn't Happen by Accident with Sam Freeman and Amber Wright | 11 Jun 2026 | 00:43:04 | |
Amber Wright is the VP of Business Development at Tekmetric, and Sam Freeman is the Partnership Manager at Promotive. Today, Josh and Bret talk with the ladies about the role of culture in building high-performing teams, the ongoing challenges and importance of recruiting top talent in the automotive industry, and the need for leaders to embrace growth by stepping into discomfort and letting go of control. Learn more about Promotive or start your next search at https://www.gopromotive.com. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Visit Golden Hour Garage at https://www.goldenhourgarage.com to schedule a discovery call - & Own Your Golden Hour. Timestamps:
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 156: Patrick Egan’s Secrets to Leading and Marketing in Auto Repair | 09 Jun 2026 | 00:42:48 | |
In this episode, Patrick Egan, founder of Spark Interactive, shares his journey from leading marketing for major automotive software companies to pioneering digital vehicle inspections (DVI) and storytelling-driven marketing. Patrick emphasizes the power of authenticity in business storytelling, highlighting how real, unscripted stories from owners, teams, and customers build connection and trust. He also discusses the importance of culture and leadership by example, urging shop owners to listen to their teams and showcase what truly sets them apart in a competitive industry. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. Atlantic Automotive is a faith-based, family-owned coalition that partners with, invests in, and grows exceptional auto repair shops across the U.S. by providing technology, capital, and operational support — whether owners want to scale or transition their legacy. If you're interested in partnering, go to https://atlanticautomotivegroup.com/ and fill out the "Start a Conversation" form. Timestamps: 00:00 – Introduction: Meet Patrick Egan of Spark Interactive
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 155: How to Build an Engaged, Award-Winning Team with Jackie Hoegger | 03 Jun 2026 | 00:46:06 | |
In this episode, Josh and Bret are joined by Jackie Hoegger, CEO of Hoegger Communications, for an inspiring conversation on leadership and organizational culture. Bret emphasizes the importance of authentic relationships over transactions, sharing how her team treats clients like family and the difference this approach makes. She dives into the significance of emotional discipline and creating an environment where employees feel valued, heard, and recognized. Learn more about Promotive or start your next search at https://www.gopromotive.com. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Optimize Labor. Unlock Capacity. For less than $5 a day per technician, improve absorption rate, increase ELR, and give your techs the career pathway that keeps them engaged and in the bay. Book a demo today! Timestamps: 00:00 – Meet Jackie Hoegger
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 154: Turn Your Tragedy Into Limitless Leadership with JeanAnn SaintGrace | 28 May 2026 | 00:50:07 | |
In this episode, Josh welcomes JeanAnn Saint Grace, coach with Autofix Auto Shop Coaching and host of Shop Talk Her Way. JeanAnn shares her powerful journey through personal tragedy and business ownership, emphasizing the importance of resilience and finding purpose in the face of adversity. The conversation highlights strategies for effective leadership, including authentic recognition of team members and setting healthy boundaries for self-care. Learn more about Promotive or start your next search at https://www.gopromotive.com. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Timestamps: 00:00 Balancing personal life and business 06:39 Starting the family business 07:48 Finding our niche and challenges 13:59 Sharing experiences for success 16:58 Shouting out Jeff Compton 20:10 Identifying and addressing business challenges 23:38 Leadership philosophy and employee engagement 25:17 Building a positivity bank 30:11 Inspiring growth and impact 32:28 Discussing self-care and prioritizing yourself 36:42 Rethinking traditional work hours 41:47 Supporting employees during personal challenges 42:47 Importance of employee recognition 45:59 Understanding shop operations and DVIs
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 153: Redefining Men’s Leadership in the 21st Century with Andrew O'Brien | 26 May 2026 | 00:33:53 | |
In this episode, Josh Parnell and Brett Beitler are joined by Andrew O'Brien, founder of Dad Tribes. Andrew shares his journey from military service to building the fastest-growing global community for fathers, highlighting the importance of brotherhood and combating male isolation. The hosts and Andrew discuss the difference between solitude and isolation, emphasizing the critical need for men to find camaraderie and support. Learn more about Promotive or start your next search at https://www.gopromotive.com. Visit Golden Hour Garage at https://www.goldenhourgarage.com to schedule a discovery call - & Own Your Golden Hour. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Timestamps:
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 152: She Grew from Zero to Eight Shops in Four Years?? | Jesse Jackson | 20 May 2026 | 00:49:50 | |
In this episode, Josh chats with Jesse Jackson, CEO and founder of Mango Automotive, about her journey in rapidly scaling her company from zero to eight locations in four years. Jesse emphasizes the importance of building a positive and fun workplace culture, even in traditionally challenging industries. The conversation also covers innovative strategies for business growth, including the use of acquisitions and the introduction of a co-op model that enables shop owners to increase their exit multiples when selling. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Optimize Labor. Unlock Capacity. For less than $5 a day per technician, improve absorption rate, increase ELR, and give your techs the career pathway that keeps them engaged and in the bay. Book a demo Book a demo with Mentor Mentee today! today! Timestamps:
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 151: The 4-Day Workweek Changed Their Lives | Erich and Lola Schmidt | 14 May 2026 | 00:39:05 | |
In this episode, Josh Parnell sits down with Lola and Erich Schmidt of Schmidt Auto Care to discuss their leadership journey as husband-and-wife shop owners. Lola shares how implementing strong business processes and a four-day workweek transformed their team's engagement and productivity. Erich reflects on the power of investing in staff development and fostering a positive workplace culture, emphasizing how both personal connections and well-planned growth strategies can lead to truly life-changing results for their team. Learn more about Promotive or start your next search at https://www.gopromotive.com. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Visit Golden Hour Garage at https://www.goldenhourgarage.com to schedule a discovery call - & Own Your Golden Hour. Timestamps: 00:00 – Meet Lola & Erich Schmidt
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 150: Embracing Change in Family Business Leadership | Bill Haas and Sara Fraser | 12 May 2026 | 00:29:55 | |
In this episode, Josh Parnell is joined by Bill Haas and Sara Fraser from Auto Ignite Management. Bill Haas shares his journey from technician to industry coach, highlighting the importance of purposeful growth and legacy in business. Sara Fraser discusses her transition into the family business, emphasizing the value of carving out one's own path and the power of "stay interviews" to support employee well-being. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. Timestamps:
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 149: Mastering Servant Leadership with John Firm and Rick White | 06 May 2026 | 00:47:36 | |
In this episode, John Firm and Rick White share their experiences from decades in the automotive industry, focusing on leadership growth and the importance of continual training. Rick White emphasizes that true impact as a coach is determined by others, and stresses the value of encouraging and developing team members. John Firm highlights the necessity of grit, resilience, and gratitude in overcoming challenges and maintaining leadership growth. Learn more about Promotive or start your next search at https://www.gopromotive.com. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Optimize Labor. Unlock Capacity. For less than $5 a day per technician, improve absorption rate, increase ELR, and give your techs the career pathway that keeps them engaged and in the bay. Book a demo today! Timestamps:
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 148: AVTECC Can Be the Change This Industry Needs with Dave Macholz | 30 Apr 2026 | 00:41:36 | |
In this episode, Dave Macholz, founder and CEO of AVTECC, discusses the transformation of technician certification through a skills-based, performance testing model. He outlines how AVTECC’s pilot programs in four colleges are working to bridge the gap between traditional education and real-world competency. The conversation also explores the resistance to change in the industry, highlighting the need for combining technical proficiency with enduring, “durable” skills to raise both technician and employer standards. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit Golden Hour Garage at https://www.goldenhourgarage.com to schedule a discovery call - & Own Your Golden Hour. Visit https://www.thebeardedbrotherhood.co to grab your grooming essentials from The Bearded Brotherhood. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Optimize Labor. Unlock Capacity. For less than $5 a day per technician, improve absorption rate, increase ELR, and give your techs the career pathway that keeps them engaged and in the bay. Book a demo today! Timestamps: 00:00 – Introduction & Meet Dave Macholz
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 147: Scale Your Business with Culture | Eric Svedberg | 28 Apr 2026 | 00:39:01 | |
In this episode, Eric Svedberg, owner of European Auto Works and founder of Fuel Coaching, joins the podcast to talk about the importance of coaching for shop owners. Eric shares how building effective systems and empowering staff are critical for scaling a business and freeing up the owner’s time. He also emphasizes that both professional and personal growth can result from having the right coach, encouraging owners to seek support and not let past negative experiences hold them back. Learn more about Promotive or start your next search at https://www.gopromotive.com. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Optimize Labor. Unlock Capacity. For less than $5 a day per technician, improve absorption rate, increase ELR, and give your techs the career pathway that keeps them engaged and in the bay. Book a demo today! Timestamps: 00:00 – Meet Eric Svedberg: Decades in the Industry
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 146: Why You MUST Embrace Change as a Leader | Charlie Burke and Luke Murray | 22 Apr 2026 | 00:39:41 | |
In this episode, Charlie Burke and Luke Murray, training managers with Worldpac, share their journeys from humble beginnings to impactful leadership roles. Charlie Burke reflects on the value of industry-specific training, emphasizing how targeted education can transform struggling businesses into award-winning operations. Luke Murray highlights the importance of business management skills for shop owners, noting the powerful shift required when moving from technician to leader. Learn more about Promotive or start your next search at https://www.gopromotive.com. Visit Golden Hour Garage at https://www.goldenhourgarage.com to schedule a discovery call - & Own Your Golden Hour. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Timestamps: 00:00 – Meet Charlie Burke & Luke Murray
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 145: Lead By Letting Go? | Connor Tracy | 16 Apr 2026 | 00:35:50 | |
In this episode, Josh Parnell welcomes Connor Tracy, Product Evangelist and Director of Partner Development at Kukui. Connor shares his journey from working in auto repair shops to leading teams and embracing servant leadership. He emphasizes the importance of empowering team members, developing active listening skills, and aligning leadership strategies with individual definitions of success. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Timestamps: 00:00 From bar hours to Kukui role 05:50 Balancing work and family life 07:19 House fire incident on the way 10:51 Recognizing burnout signals 14:18 Empowering leadership and ownership 17:13 Defining personal success metrics 22:30 Managing a challenging business atmosphere 25:57 Connor's best advice 28:02 The importance of listening 30:54 Kukui's auto repair marketing expertise
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 144: How to Lead the Younger Generation with Eddie Campbell | 14 Apr 2026 | 00:23:55 | |
In this episode, Josh welcomes Eddie Campbell, also known as "Eddie in Service," general manager and industry influencer. Eddie shares his leadership philosophy, emphasizing the importance of leading by example through actions like working alongside his team and empowering employees to serve customers. He also highlights the challenges and opportunities of connecting with younger generations in the workplace, adapting leadership and communication styles to meet their needs. Learn more about Promotive or start your next search at https://www.gopromotive.com. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th. Visit Golden Hour Garage at https://www.goldenhourgarage.com to schedule a discovery call - & Own Your Golden Hour. Timestamps:
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 143: Proving Yourself vs. Improving Yourself with Levi OBryan | 08 Apr 2026 | 00:37:00 | |
In this episode, host Josh is joined by Levi O'Brien, founder and CEO of Vintage Plumbing Services. Levi O'Brien shares how upgrading communication doubled his company’s business, explains his unique 50/50 partnership model that creates entrepreneurs within his organization, and discusses the life-changing impact of focusing on serving others above profit. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. Timestamps: 00:00 – Introduction: Meet Levi O’Brien 01:51 – The Reluctant Plumber: Childhood Lessons & Family Business 03:40 – Upgrading Communication: How Tech Doubled Revenue 06:00 – Creating Jobs, Not Just Income: Shifting the Focus 07:35 – Partnerships, Not Employees: The 50/50 Model 10:24 – Navigating Tough Calls and Servant Leadership 13:10 – Proving Yourself vs. Improving Yourself 14:00 – Loss, Faith, and True Transformation 17:27 – Building Lasting Relationships and Unshakeable Trust 20:33 – What Leadership Means Now: Service & Sacrifice 25:18 – Content but Not Comfortable: Growth Never Ends
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 142: How People-First Leadership Drives Shop Performance with Chris Cloutier | 02 Apr 2026 | 00:41:21 | |
In this episode, Josh Parnell is joined by Chris Cloutier, founder and CEO of AutoFlow, at the 2025 APPEX Show in Las Vegas. Chris shares how transparent communication is essential in the auto repair industry, highlighting AutoFlow’s role in building trust with customers. He discusses his three core values—caring enough to make a difference, demonstrating grit, and viewing feedback as a gift—that guide his leadership approach. Chris also offers practical advice for entrepreneurs and shop owners, emphasizing the importance of stepping away from the table to make thoughtful decisions. Learn more about Promotive or start your next search at https://www.gopromotive.com. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th. Visit https://integrity1auto.com to learn more about Integrity 1st Car Pros, and https://www.Integrity1Franchise.com to complete the Franchise Fit questionnaire. Timestamps: 00:00 "Auto Repair Transparency Innovator" 03:59 "Proactive Auto Repair Communication" 07:03 AI Enhancing Consumer Transparency 10:18 "Care Enough to Change" 14:47 "Feedback Is a Gift" 19:15 "Leadership and Team Expansion" 21:28 "Prioritize People Over Profits" 24:48 "Addressing Workplace Tension Decisions" 28:34 "Setting Boundaries Changes Life" 32:30 "Streamlined Customer Journey Solutions"
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 141: Why You Should Give a $#!+” with Frank Ziede | 31 Mar 2026 | 00:38:41 | |
In this episode, Josh Parnell is joined by Frank Ziede, professional facilitator and author. Frank shares insights from his 25 years of experience training leaders and teams, emphasizing the importance of mindset and emotional intelligence in effective facilitation. Together, they discuss how genuine connection and servant leadership drive engagement and performance within organizations. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit Golden Hour Garage at https://www.goldenhourgarage.com to schedule a discovery call - & Own Your Golden Hour. Visit https://www.thebeardedbrotherhood.co to grab your grooming essentials from The Bearded Brotherhood. Timestamps: 00:00 Mindset and Soft Skills Training 04:13 "Engaged Learning Is Best" 06:43 "Leadership, Learning, and Perspective" 10:52 "Distracted Student with Business Crisis" 15:16 Leadership Through Courage and Care 17:36 Unlocking Potential Through Leadership 21:06 "Servant Leadership Explained Simply" 22:57 "Selflessness Yields Greater Rewards" 28:03 "Real-Life Motivation Examples" 29:38 "Connection Drives Engagement, Performance" 32:33 "Focus on What Truly Matters"
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 140: Why Daily Feedback is Valuable with David Boyd | 25 Mar 2026 | 00:36:09 | |
In this episode, Josh Parnell sits down with David Boyd, founder and CEO of Call Inbound, at the 2025 AAPEX Show in Las Vegas. David shares how Call Inbound differentiates itself in the VoIP landscape by building a team sourced directly from the independent automotive repair industry, ensuring deep understanding of shop operations and challenges. The conversation highlights the power of actionable, daily data delivered through AI-powered call analysis, helping shop owners improve appointment conversion rates and drive consistent team development. Finally, David emphasizes the importance of servant leadership, discussing how mentorship, vulnerability, and ongoing personal growth are critical to successful leadership both inside and outside the workplace. Learn more about Promotive or start your next search at https://www.gopromotive.com. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Timestamps: 00:00 "Missed Calls Cost Businesses" 03:52 "Guest Engagement to Build Trust" 09:53 Differentiating Your Services Effectively 12:36 Industry Expertise Drives Client Success 14:56 Advisor Training Drives Shop Success 17:16 Coaching for Better Customer Calls 20:46 Servant Leadership Through Actions 26:38 "The Power of Coaching" 27:32 "Face It Till You Grow" 30:44 "Aspiring vs True Core Values"
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 139: Hard Times are Meant to Grow You with Josiah Martin | 19 Mar 2026 | 00:28:21 | |
In this episode, Josh Parnell is joined by Josiah Martin, shop owner of Limitless Auto Center, to explore the realities and rewards of leadership in business ownership. Josiah shares his journey from technician to entrepreneur, emphasizing the importance of investing in leadership skills and the critical role of recognizing and supporting team members. He also opens up about navigating personal and professional challenges, including leading his business through his son's medical crisis, and highlights the significance of building strong partnerships and preparing teams to step up when needed. Learn more about Promotive or start your next search at https://www.gopromotive.com. Visit Golden Hour Garage at https://www.goldenhourgarage.com to schedule a discovery call - & Own Your Golden Hour. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th. Timestamps: 00:00 – Introduction: Meet Josiah Martin and Limitless Auto Center
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 138: How Daily Actions Shape Tomorrow’s Results with Al and Alex Oramas | 17 Mar 2026 | 00:46:59 | |
In this episode, Josh Parnell is joined by Al and Alex Oramas, owners of Pro Auto Care. The Oramas team shares practical leadership strategies, emphasizing the importance of focusing on actionable goals rather than overwhelming teams with too many changes. They discuss their hiring process, highlighting the value of will and attitude over pure ability, and advocate for building a company culture centered on personal growth and emotional intelligence. Finally, Al and Alex explore the critical role of faith in their leadership approach, illustrating how trust, mindset, and empowering team members allow them to confidently step away from their business when needed. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th. Visit https://integrity1auto.com to learn more about Integrity 1st Car Pros, and https://www.Integrity1Franchise.com to complete the Franchise Fit questionnaire. Timestamps: 00:00 "Live from AAPEX 2025" 06:00 Actionable Leadership for Lasting Change 07:40 Focus on One Behavior Change 11:22 A, B, and C Players 15:50 Curiosity Drives Engagement and Growth 18:16 "Team Culture & Interview Guide" 22:32 "Trusting God's Unstoppable Plans" 25:10 "Trusting God in Entrepreneurship" 27:27 "Qualities of True Leadership" 30:30 Problem Solving with Teamwork 35:03 Pause, Process, Pivot Method 37:00 "Mentor's Impact on Life Choices" 39:21 "Letting Go to Grow"
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 137: From Technician Shortages to Thriving Teams with Jimmy Alauria | 11 Mar 2026 | 00:42:16 | |
In this episode, Josh Parnell is joined by Jimmy Alauria, owner of Three A Automotive and Diesel and founder of Victory Team Building Group. Jimmy shares his journey from an unexpected start in the auto repair industry to becoming a successful shop owner and leadership coach. He emphasizes the importance of building winning teams through clear vision, personal accountability, and developing systems that allow every team member to thrive. Learn more about Promotive or start your next search at https://www.gopromotive.com. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th. Visit Golden Hour Garage at https://www.goldenhourgarage.com to schedule a discovery call - & Own Your Golden Hour. Timestamps: 00:00 "Streamlining Business for Expansion" 05:17 "Winning at 2025 Apex Show" 08:53 "Leadership Through Community and Growth" 10:49 Clear Vision Drives Organizational Success 12:54 "Accountability and System Responsibility" 16:15 "Streamlining Business Operations" 21:47 "Effective Role Management in Business" 25:26 "Driving Profit Through Management" 26:20 "Focus on Gross Profit, Not RO" 29:26 "Thriving by Embracing My Role" 36:01 Teamwork vs Individualism in Shops 37:04 "Winning Teams and Business Goals"
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 136: Overcoming Limiting Beliefs with Kent Bullard | 05 Mar 2026 | 00:33:51 | |
In this episode, Josh Parnell is joined by Kent Bullard, COO and Partner at the Institute for Automotive Business Excellence. Kent opens up about his personal and professional growth journey, highlighting the power of mindset shifts and the importance of overcoming limiting beliefs. The discussion also explores the Institute’s unique approach to coaching, with a focus on creating independence for their clients and building lasting business legacies. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. Timestamps: 00:00 – Welcome & Intro to Kent Bullard
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 135: Oscar Acosta’s Blueprint for Effective Leadership and Team Building | 03 Mar 2026 | 00:30:40 | |
In this episode, Josh Parnell and Brett Beitler are joined by Oscar Acosta. Oscar shares his inspiring journey from Venezuela to the United States, highlighting his transition across multiple industries and the importance of lifelong learning. The conversation centers on three key points: the value of applying leadership principles across industries, the importance of hiring for values over skillset, and leading by example to inspire and build trust within teams. Learn more about Promotive or start your next search at https://www.gopromotive.com. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th. Visit https://integrity1auto.com to learn more about Integrity 1st Car Pros, and https://www.Integrity1Franchise.com to complete the Franchise Fit questionnaire. Timestamps:
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 134: Scaling Millions To Billions | Todd Hayes | 25 Feb 2026 | 01:19:32 | |
In this episode, Josh Parnell welcomes Todd Hayes, CEO of Auto Shop Answers and the Houston Boston Partnership. Todd shares his philosophy of leading “in the trenches with the wrenches,” emphasizing hands-on leadership and empowering his team through real-world business training and generational wealth building. He challenges industry norms by advocating for seven-day operations, explaining how flexible schedules serve both customers and employees. Learn more about Promotive or start your next search at https://www.gopromotive.com. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Timestamps:
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 133: The 5 Foundations of Future-Ready Leaders with Jacob Morgan | 19 Feb 2026 | 00:32:58 | |
In this episode, Josh Parnell sits down with Jacob Morgan, five-time bestselling author and professionally trained futurist, to discuss building a future-ready organization. Jacob shares his journey from a challenging corporate experience to becoming an influential thought leader in employee experience. They also talk about the importance of leaders embodying five key archetypes to adapt in today’s workplace, the value of building skills-based organizations that prioritize both values and flexibility, and the critical role of exclusivity in hiring to cultivate strong organizational culture. Learn more about Promotive or start your next search at https://www.gopromotive.com. Visit Golden Hour Garage at https://www.goldenhourgarage.com to schedule a discovery call - & Own Your Golden Hour. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th. Timestamps:
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 132: Leaders MUST Set High Standards with Charlie Zlatkos | 17 Feb 2026 | 00:57:29 | |
In this episode, Josh Parnell is joined by Charlie Zlatkos, owner of Pleasant Care Care in Newton, Massachusetts. Charlie shares the story behind his million-dollar check and the grit and discipline required to achieve such success. He emphasizes the importance of setting standards as a leader—living by example to inspire and elevate a team. Finally, Charlie explains how consistent practice and training, both in business and personal development, are essential for achieving excellence and creating lasting impact. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th. Visit https://integrity1auto.com to learn more about Integrity 1st Car Pros, and https://www.Integrity1Franchise.com to complete the Franchise Fit questionnaire. Timestamps:
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||
| Ep 131: Build Customer Trust Through Leadership with Coralee Zueff | 11 Feb 2026 | 00:32:46 | |
In this episode, discover how Coralee Zueff, trainer extraordinaire and coach, transforms automotive customer experiences through trust, communication, and leadership. Learn her path into the industry, the pivotal role of service advisors, AI’s impact, and powerful stories about building confidence and resilience. Perfect for new advisors, managers, or anyone eager to elevate leadership in a changing world. Learn more about Promotive or start your next search at https://www.gopromotive.com. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th. Visit Golden Hour Garage at https://www.goldenhourgarage.com to schedule a discovery call - & Own Your Golden Hour. 🔔 Don’t forget to like, comment, and subscribe for more industry insights, leadership strategies, and expert advice! #leadership #autorepair #servicetraining Timestamps:
I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co. | |||