The KMC University HelpDesk Podcast

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A Guide to the Chiropractic Superbill Billing Process

Season 2 · Episode 4

Monday, October 20, 2025 • Duration 03:56

Sometimes the smartest billing move is letting patients take the lead. In this HelpDesk episode, KMC explains the chiropractic superbill billing process, when to use it, how to complete it correctly, and why it helps reduce administrative stress. By providing patients with a clear, detailed superbill, chiropractors can empower them to pursue out-of-network reimbursement independently, stay compliant, and avoid the pitfalls of complex payer rules. Learn when superbills make sense and how they can benefit both you and your patients.

⁠⁠⁠⁠⁠⁠⁠Watch the full video on KMCUniversity.com!

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Diagnosis Coupling With Medicare, Don’t Go Solo!

Season 2 · Episode 3

Friday, October 17, 2025 • Duration 04:02

Ever had a CO-16 denial on your Medicare EOB? Or you got a denial that said your diagnosis codes didn’t match the CPT code? All of this may be because of a lack of proper diagnosis coupling. This HelpDesk episode sheds some light on what’s necessary!

⁠⁠⁠⁠⁠⁠Watch the full video on KMCUniversity.com!

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Don’t Get Left Behind: Navigating 2025 ICD-10 Changes

Season 2 · Episode 1

Monday, October 13, 2025 • Duration 03:05

ICD-10 annual code changes are just around the corner! Each October, chiropractors must review, update, and prepare their systems for new, deleted, or revised ICD-10 codes. In this HelpDesk episode, Dr. Erin Stubblefield explains how to get ready for these updates, from checking Chapter 13 codes and training your staff to refining documentation for compliance. Stay proactive and keep your claims clean with these practical tips from KMC University.

⁠⁠⁠⁠⁠Watch the full video on KMCUniversity.com!

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No Insurance, No Immunity: Chiropractic Audits and Your Cash-Only Practice

Season 1 · Episode 12

Friday, October 3, 2025 • Duration 06:16

The concept of "Cash is King" in chiropractic practices offers benefits such as reduced administrative work and greater autonomy, but it's essential to understand that cash-only practices still face regulatory responsibilities. Ultimately, compliance is tied to being a licensed healthcare provider, regardless of payment methods.

⁠⁠Watch the full video on KMCUniversity.com!

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The Medicare Limiting Fee — Not So Limited for Chiropractors

Season 1 · Episode 11

Friday, October 3, 2025 • Duration 05:11

Very often, chiropractors and teams are confused about what can be charged to Medicare patients when it comes to the Limiting fee. In this helpful video, KMC explains the ins and the outs of the limiting fee…and why it’s not so limited for our offices in this profession.

⁠Watch the full video on KMCUniversity.com!

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The Art of Patient Documentation

Season 1 · Episode 10

Friday, October 3, 2025 • Duration 03:46

Good documentation is more than a requirement—it’s an art that protects your practice and serves your patients. In this HelpDesk episode, Dr. Erin Stubblefield from KMC University breaks down the key principles that make patient documentation clear, consistent, and defensible. Learn why specificity, consistency, accurate tracking, and personalization transform your daily notes into powerful tools for better patient care and stronger compliance.

Watch the full video on KMCUniversity.com!

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When Consultations are not Consultations!

Season 1 · Episode 9

Thursday, October 2, 2025 • Duration 03:05

Yes, we have a set of codes that AMA CPT has allowed for use in “consultations”. But hold it! They are not the same kinds of “consultations” we refer to in our profession, such as the initial consultation for a new patient, or that often “free” consultation or, as we like to call it, Pre-Acceptance Interview” for potential new patients. Follow along with this quick Help Desk episode to help you best understand how to use official Consultation codes 9924X and 9925X.

⁠⁠⁠⁠⁠Watch the full video on KMCUniversity.com!⁠

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Chiropractic Independence: Free Your Documentation from Doubt

Season 1 · Episode 8

Thursday, October 2, 2025 • Duration 02:15

In this HelpDesk episode, Dr. Erin Stubblefield breaks down why the chiropractic profession continues to face scrutiny from the Office of Inspector General (OIG). From billing errors and missing documentation to the misuse of codes, we explore the four main reasons chiropractic Medicare claims are often denied — and what you can do to protect your practice.

⁠⁠⁠⁠⁠Watch the full video on KMCUniversity.com!

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Excludes1 or Excludes2? What Chiropractors Must Know to Stay Compliant

Season 1 · Episode 7

Thursday, October 2, 2025 • Duration 02:24

Are you confused about when to use Excludes1 or Excludes2 in your ICD-10 diagnosis coding? In this HelpDesk session, Rebecca from KMC University breaks down the key differences and explains why understanding these exclusions is essential to avoiding claim denials and compliance errors. Learn how to apply the rules correctly and code to the highest level of specificity.

⁠⁠⁠⁠⁠Watch the full video on KMCUniversity.com!⁠

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Chiropractic Compliance: Protect Your Practice Without the Panic

Season 1 · Episode 6

Thursday, October 2, 2025 • Duration 02:10

Compliance doesn’t have to be scary. In this HelpDesk session, Kathy explains how chiropractic compliance programs—whether for HIPAA, OIG, or Medicare—can be scaled to fit practices of any size. Instead of worrying about overwhelming regulations, learn how small, practical steps can protect your practice, reduce risk, and keep you compliant without the stress.

⁠⁠⁠⁠⁠Watch the full video on KMCUniversity.com!

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The KMC University HelpDesk Podcast – Details, episodes & analysis

Podcast details

Recent rankings

Apple Podcasts

Spotify

Shared links between episodes and podcasts

RSS feed quality and score

Publication history

Latest published episodes

Related Shows Based on Content Similarities

Related Shows Based on Content Similarities

Apple Podcasts

Spotify

The KMC University HelpDesk Podcast – Details, episodes & analysis

Podcast details

Recent rankings

Apple Podcasts

Spotify

Shared links between episodes and podcasts

Other15

RSS feed quality and score

Publication history

Latest published episodes

Similar podcasts and content

Related Shows Based on Content Similarities

Related Shows Based on Content Similarities

Other15

Apple Podcasts

Spotify