Explore every episode of the podcast The Insurance Podcast

This is part 2 with Nick Kidd from Quotey and he keeps diving into how commercial insurance submissions are changing and what technology is going to power brokers and companies.

In this episode:

• How the importance of data is going to be magnified even more
• Why embracing new technology as part of quoting is a necessity
• What is going to make commercial submissions a success
• Why being adaptable for and with clients is going to help their insurance needs

Nick really does bring the truth about the future of commercial quoting and does it without pretense or arrogance and that's because he believes all brokers can find success. WIth Quotey he's building more than a tool to help them achieve it.

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Commercial insurance has always been product that helps a broker establish their value proposition, now as Quotey approaches it's next incarnation, CEO and co-founder Nick Kidd, explains in part one of this two part series how it's not longer a commercial app and quoting tool, but a serviceable CRM.

In this episode:

• How commercial insurance technology is changing for the brokers
• Why a CRM for commercial products is needed in a fragmented market
• Why PDFs are where data goes to die
• When being more like an underwriter is going to lead to better client experience and rates
• How the gaps within existing technology are affecting broker's ability to service

Nick is a passionate entrepreneur and innovator and is not only seeing where the future of commercial insurance is going but building the infrastructure for brokers to succeed.

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The women in insurance cancer crusade, or WICC, is more than an insurance based charity, it is a purpose to change how we address cancer and support the fight against it. We had the pleasure to sit down with the current co-chairs and past chair to talk about it's origins, the stigma of cancer, and how it grew to be the most important charitable initiative in the insurance industry.

In this episode:

• Why the importance 'women' in the history of WICC matters
• The journey of support for those with cancer in the insurance industry and beyond
• How the organization became a national brand
• What the value is for donations and how contributions are managed so effectively
• How the milestone of 30 years is just a start

Marilyn, Garth and Amanda share their beliefs, passion and vision for WICC and how it makes an impact far beyond the insurance industry.

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As the CEO of Xceedance Arun Balakrishnan has seen many tech changes through his career starting with selling online in India. He explains how AI does not have to upend your vision, team, and tech stack to find success with it.

In this episode:

• Who the companies will be who find success with AI, and sustain it.
• Why there will not be winners in the AI race but those who get left behind
• How to consider token usage, budgeting and maximizing ROI
• Where the most practical value lies for brokers, insurers, MGAs, and almost every insurance entity

Arun has lived the experience he speaks about with AI and shares his war stories, expertise and more to help drive understanding instead of fear with AI and the future it will play across the insurance industry.

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When insurance industry leaders want learn they show up at NICC. As we sit one month away from this conference in Quebec City, this episode will profile speakers, the agenda, and why NICC is an essential event year after year.

In this epiosde:

• What's in store for attendees
• How topics and themes are chosen
• The importance of government in the industry
• M&A panel preview
• How a new initiative makes charitable giving for insurance easier
• Previews of claims, AI, trade, and trucking panels.

We're excited to have Nevina Kishun, Marc Lipman, Stuart Carruthers and Koker Christensen talk about the conference, their roles and what's in store this year.

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It's not often someone who's business touches insurance in almost all global regions wants to share their view but Michal Trochimczuk sat down to share where he sees progress, successes, and challenges with P&C insurance and the lessons learned.

In this episode:

• What global trends need to be noticed
• The similar needs that insurers have no matter where they are
• How brokers integrate with insurers
• Why speed to decisions is driving experience for insurers
• Where successes are happening globally and why
• How challenges emerge and are they region specific or learning opportunities

Michal shows why Sollers is a sought after firm for advising insurers on many aspects of their business with his thoughtful and candid answers and insights. It's rare to have access to someone with such a refined global view and expertise and he provides insights few will find elsewhere.

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Shelley Billinghurst isn't trying to disrupt recruitment for the insurance industry but she might disrupt how insurance approaches finding great talent. As the President and founder of Hire Value Shelley has some insights about the insurance industry and it's talent attraction practices that are long overdue to be heard.

In this episode:

• Why insurance career ads are like bland drapes to good talent
• How hiring software stifles great talent identification
• Why saying you have a great culture really doesn't say much at all
• When allowing expression becomes the most important part of your brand
• How to promote your brand and not the bland

As a fellow podcaster Shelley is a great speaker and and provides an entertaining look at how insurance lags and why the results prove it and what can be done to change those results, if you date.

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Reinsurance seems to be spoken about but still largely misunderstood. Gavin Lillywhite, SVP with Xceedance pulls back the curtain and explains how reinsurance is evolving and the role it plays. With reinsurers being far more aggressively focused with their capacity and finding new opportunities for distribution, Gavin explores what the industry is asking for and how those requests are being answered.

In this episode:

• How the underwriting behind reinsurance is evolving and modernizing
• Why reinsurers are leveraging new data for growth
• Where new services and insights are required to sustain profitiballity
• How reinsurance shapes capacity through the distribution channel
• Why AI is also a tool at the highest levels and where it's impact is seen

Gavin has a great many years of experience but more importantly he can address new issues and problems without losing the lens of the past the lessons that sometimes seem forgotten.

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Smythe LLP has been producing a P&C brokerage report for a number of years so we had Alex Wong, Partner in Advisory Services, talk about the data and answer a few questions about the state of the brokerage industry last year.

In this episode:

• What are the fears most brokers have?
• How are the trends driving change and where?
• Will consolidation continue and how?
• Where are the growth opportunities?
• What do brokers need to do to keep having sucess?
• How will technology impact the future of the channel?

It's never easy to be honest and up front about an industry that is changing so fast, but Alex lays out the facts and backs it up with data and his own experience advising companies.

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Ty Robben is not a tech expert, nor is he an AI wizard. In fact he's an underwriter and someone who probably leans more to the 'old fashioned' way of doing things but that does not mean he's not trying make business processes better. We met via social media on X as Ty described his efforts to build practical AI solutions for his needs. He has been journalling his process and we wanted to talk to the man in person and hear how he bucked the trend of outsourcing and decided to build it himself.

In this episode:

• How AI has become a tool for Ty and the processes he wants to improve
• Where he has seen AI providers miss the mark entirely
• What problems insurance entities & people face that AI can help with
• Some of the challenges that still exist with AI that no one wants to address
• How easy and accessible solving problems with AI tools is and where you can start

Ty is a soft spoken but incredibly curious insurance professional, and shares his journey from entering the industry to now building process solutions with AI despite not being a 'techie' or part of an IT team. He simply sees a better way and has decided to pursue it!

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Reinsurance has long been looked at as the top end of the insurance capital food chain but with marketing conditions changing rapidly, understanding how reinsurance works and how it is more accessible than ever has never been more important. At ReConnect in the Cayman Islands, the industry is blowing up as companies set up in a favourable market with strong regulations.

In this episode:

• Why offshore jurisdictions thrive with reinsurance
• How regulation and compliance support access to capital around the globe
• Where the reinsurance industry sees growth and potential
• How ReConnect is bringing awareness and creating value for the insurance industry
• Why access to reinsurance has become easier for more entities and how Cayman supports the industry.

The three panelists share their perspectives on the growth of reinsurance, how it is regulated to support the industry in many jurisdications and why having an event like Reconnect can help many insurance organizations create new opportunities for growth.

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James Benham isn't trying to convince insurance entities to transform and modernize, he knows that's inevitable. His company JBK is there to help insurance organizations realize potential and minimize the pain along the way. In a rare business model, James and his team provide the services that allow for realization of solutions, not a one size fits all approach.

In this episode:

• Why so much waste happens by building the wrong product.
• How Excel as an underlying language and format needs to be replaced.
• Where insurance technology transformations stall and fail
• What pitfalls insurance entities are prone to experience, and why

James is not trying to upend the industry and reinvent it, a refreshing stance, more importantly he provides a path forward for companies that need to evolve and cannot afford more 'tech debt' or solutions that cannot fulfill needs.

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Jai Mansukhani didn't plan to develop AI systems for insurance however he saw an opportunity to bring expertise into an industry that needed more than another tech product. When he co-founded General Magic the name was Open Sesame but now with an incredible $7.2m seed round and a pivot in purpose and strategy Jai see's opportunity for growth and value to the insurance industruy.

In this episode:

• Learn about the challenges tech companies have when dealing with the insurance industry
• What are the most misunderstood aspect of AI and insurance
• Why some aspects of insurance still remain perplexing and frustrating
• How building partnerships slowly helps innovation
• An honest assessment of where & how insurance professionals can find value with AI

Jai shares his journey, lessons learned, and provides a candid look at how technology needs to be prepared to adapt for insurance and not the other way around.

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Steve Pieroway is no stranger to technology or insurance with a career spanning over 25 years across both fields. Now as the founder of Benevolent Marketing Steve has conducted an insuretech trust index survey and recently published the results. We caught up with Steve to help contextualize the results and dive deeper into insuretech consumer sentiment.

In this episode:

• What the data shows and how to interpret it
• Context to nuances in the questions and responses
• Why positive belief still reigns for most users of insuretech
• How insuretechs can improve their value proposition for better satisfaction
• Why understanding what ROI is needed before embarking on a purchase is important

Steve explains all this and so much more that is vital information for anyone who is looking to make an insuretech investment.

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Visualping isn't a new company but it is a new entrant to insurance. Co-founder and CEO Serge Salager drops by to discuss how his company is attempting to become the Google Alerts for insurance with real-time risk insights.

In this episode:

• How real-time data can help underwriters assess and monitor risk
• Where new data sources for understanding and managing risk are coming from
• How partnerships with distribution channels can lead to sales opportunities
• Why real-time data can prevent loss and tragedy

Serge shares a candid look at how this technology is used in other industries and what it can do for insurance as the new entrant and who can benefit by adopting this for risk management.

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2025 was a year for the making for the podcast and P&C insurance. Not only did we find ourselves at a variety of different events, these allowed the show to tap into new content and perspectives. So take a stroll down what was 2025 and get ready for some thoughts on where 2026 will go and what to look for.

In this episode

• Where technology and data align and what innovation is happening
• How to understand transformation and scale to your insurance needs
• Why industry partnerships are important and how leaders look at valuing partnerships
• The effect of CAT losses and how they drive insurance
• Why finding niches are important but so is effective insurance marketing

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It's time to revisit some of the highlights of 2025 as we enter into 2026 and the impending changes across insurance. This episode is a collection of interviews from various leaders and companies who were in attendance. What we did was take the themes that all the guests naturally arrived at without prompting.

Learn where the change is happening in macro purposes and micro usage examples. Whether you are looking at enterprise systems and strategies or smaller solutions where the industry is heading matters and this episodes gives you a roadmap with insights that a practical and with evidence of success and how they are growing and finding success.

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The Guidewire Connections event that happens every year is not just a celebration for the SaaS insurance software provider, it's a chance see the vision, and extended ecosystem of partners who make the value come alive. Curt Wyatt attended the event this year and was there when news broke, heard from partners about the future of service and value along with some interesting and perhaps more pragmatic takes on AI.

In this episode:

• Joseph Desouza from Pro Navigator on merging with Guidewire
• How claims tech is being powered by AI and the value insurers are seeking
• Why document ingestion and managing unstructured data is becoming more of a priority
• Hear from partners who are helping Guidewire grow and deliver value by experience

This episode is a compilation of thoughts from various people and sheds light on how key industry partners are working to deliver a bigger vision and better experience together.

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Reuters puts on many events and coming up is the Future of Insurance Canada, held in Toronto. As the industry adapts and manages market changes, trade tensions, and global issues we sat down with Ollie Smith, from Reuters Events to learn about the event and how it is evolving to meet the needs of the insurance industry for the future.

In this episode:

• Why curating content has to be constant to deliver value
• Showcasing the Dragon's Den panel and who are the dragons?
• Why the issue of technological debt for insurance has to be discussed
• Pete appearing on a live debate panel- what????
• How AI will affect the next generation of insurance talent
• Global issues that affect insurance locally, for everyone
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Ollie shares the needs he hears from industry and how they have put together the content, speakers and guests to deliver a leading edge look into the future about insurance and what changes the industry sees coming.

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It's rare to get access to underwriters let alone actuaries but this episode features both as Ashley Karg and Kelly Gates from McGill & Partners join the show. They share their perspectives on what goes into underwriting and the actuarial process behind and a whole lot more including debuting Arkana a proprietary solution to help bridge the knowledge gap within insurance.

In this episode:

• How the Peace Corps shaped a vision to insurance for one guest
• Why their technology helps empower risk managers for renewals and beyond
• What challenges risk managers experience when pricing risks
• How developing technology for insurance has to deal with 'real world' scenarios and not mathematical simulations
• A hilarious discovery in Declared Interests
• Candid insight into how risk are looked at, rated, priced, and covered within policies.

Kelly and Ashley are more than competent insurance professionals, they present complex and difficult issues with grace, technical aptitude, and more than a little humor as we explore how technology is driving change after the application is submitted.

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Before the advent of embedded screens in almost all vehicles there used to be accessories to help navigate and guide your trips and often it was a TomTom device. This episode features Vinod Poomalai the Product Marketing Leader for TomTom talking about how their location data is powering aspects of many insurance products and services.

In this episode:

• How location data is driving underwriting decisions
• What is contained in location data that is not readily apparent
• How any insurance entity can connect with APIs for real-time processes
• Why location data is helping with CAT events and loss reduction
• Learn how underwriting subjectivities are being developed using distinct attributes
• How the volume of data sources is growing and what it will help in the future

Using data is essential for insurance success, but powering your data with realtime connectivity and a growing pool of data sources will be absolutely necessary to compete and prosper int he future. Vinod and TomTom share the now and what's coming for the insurance industry with location data.

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Everyone loves to find a niche to insure but what about building our products and coverages for niches that present specific needs and challenges? Mike Lough, VP of Distribution, Community Services drops in to discuss how Intact Public Entities is serving specific niches and how brokers can grow within them.

In this episode:

• How community services are under valued as a target by brokers
• Why nuanced liability coverages are important to insureds and how to explain them
• What community services need with various coverages and conditions
• Learning some of Mike's selling tactics and strategies in this niche
• The importance of relationships and how to use them to grow business

Mike is candid about the industry and his experience sharing all sorts of nuggets gained from years of experience. He shares the importance of growing with valued partners who are more than insurers and clients and why that helps keep products sustainable for the long term.

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Peter McMurtrie knows change. As a C-suite executive spanning a career across insurance he has seen many trends. Now with West Monroe helping insurance organizations manage change he shares his knowledge about how to prepare and succeed.

In this episode:

• What it takes to implement and deploy AI effectively
• Why PE and aggregation is driving innovation in unexpected areas
• How some trends repeat themselves and why we can learn from the past
• Where to create value in the insurance experience
• The importance of finding mentor and leaders

There's so much more and Peter articulates many of the complexities of the industry well. It's why looking from the outside can help many inside their insurance businesses see the forest from the trees.

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Being the new-(ish) President of MSA Research is one job, but putting on the most important insurance event in a country is filling some pretty big shoes for Nevina Kishun. With the National Insurance Conference of Canada event happening in 19 days we talk with Nevina about the issues the facing the insurance industry.

In this this episode:

• Where the data says the industry faces it's biggest challenge
• How speakers and topics are aligned to industry issues
• What the insurance industry needs to consider about cross-border issues
• Why the power of networking and building relationships still beats technology
• Declared Interests where Nevina shares one of her biggest fears
• What it takes to build a conference and keep it relevant

Nevina does not just have an amazing story to her role as President at MSA Research, she shines as a leader with fresh visions and approach.

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Claims service is evolving and Paul Disney, Chief Product and Technology Officer, and itel have a vision and the data ready. Paul shares important lessons claims experiences are teaching the insurance industry and how those lessons are shaping technology and service options that itel provides.

In this episode:

• The difference between education versus advising insureds during the claims process
• How data can help the experience and foster trust when insureds are feeling their most vulnerable
• Why the power of empathy is underused and how to apply it during a claim
• How the 'repair vs replace' analysis is important to positive outcomes
• Why technology powers accuracy and how that increases claims satisfaction

Paul's dynamic personality is almost contagious and what's refreshing is he and itel are backing up what their value proposition by delivering great service and incredible results and he's sharing how they do it.

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FloodFlash is not another insuretech, rather it's technology, data, and underwriting combined into a new product to help cover a peril that causes the insurance industry many problems. Co-founders Adam Rimmer and Dr. Ian Bartholomew share their early vision and how they addressed the peril no one seems to want to cover.

In this episode:

• How the cofounders saw their vision and built up a company
• Overcoming obstacles with developing a parametric product
• Why pricing and triggers for parametric insurance work differently
• The underwriting considerations and how they used data to build the product
• Declared Interests- talking about the dynamic between two partners

Floodflash has a unique story and purpose in the insurance market and Adam and Josh share their experiences, the good, bad and ugly about how they bootstrapped a company up.

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As insurance attempts to become more interactive for customers the data still needs to be entered and those forms are key parts of the customer journey. Alun Lucas of Zuko Analytics shares how looking at forms and how customers behave with them can help insurance distributing entities.

In this episode:

• Why looking at customer behaviour analytics on forms can explain where challenges exist
• How the Prune, Tune, Explain model can help drive engagement with data entering
• Why there is more to web pages than simply seeing bounce rate
• What AI will do by measuring customer behaviour and gauging risk based on it
• How Session Reply allows customer behaviour to be seen and analyzed for better outcomes
• Why better forms means better quotes and more sales

Using forms of any kind is becoming all too common and necessary for insurance distribution. Now with Zuko insurance entities can learn and strengthen their online offerings to create experiences and a value proposition that matches their growth goals.

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AI and its impact is looked at with curiosity, desire, concern, and a bit of fear, but with insurance its presence is often seen with affecting distribution and customer experience. However, is enough focus happening on use within the underwriting chair? Jeff Sutton, Senior VP Sales and Marketing for Markel shares what he sees and how Markel is finding advantages with underwriting and for their partners.

In this episode:

• How AI is helping with sales and experience by starting with risk submissions
• Why empowering the experience of relationships should be an end goal
• What AI tools are being used across underwriting
• When and how AI will affect the distribution experience
• Declared Interests- some fun stories about Jeff
• What kinds of AI are being used and where to find them

Jeff reveals how using AI to modernize and innovate underwriting processes is leading to better relationships and how other insurance entities can move forward and do the same.

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Marketing for insurance is a challenge when it's easy but when the space becomes more competitive and crowded, what can be done to stand out? Steve Pieroway, founder of Benevolent Marketing talks, content, creative, messaging and more.

In this episode:

• How understanding lived experience matters for marketing
• Why content needs to be aligned with strategy
• What kind of journey is going to resonate with clients
• Steve's confession during Declared Interests
• The importance of understanding martech vs insuretech

Steve's entertaining insights drive this episode and shed light on an area where so many across the insurance industry are trying to carve space, develop their brand, and deliver a value proposition that can resonate with partners and customers.

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Never before has reinsurance been talking about so much by so many across insurance. At ReConnect 2025 we talked with the people who are finding new ways to raise, manage, measure, regulate, and distribute capital into the insurance industry.

In this episode:

• How regulatory authorities are working to help make reinsurance secure and accessible
• How actuaries are measuring and allocating capacity to the market
• Why companies are promoting reinsurers and accelerating their growth
• When legal and accounting services are your partner to growth and compliance
• Success stories of newly started reinsurers and how they help the market.

Reinsurance is accessible and in the Cayman Islands the industry is poised for growth and taking on more risk to back stop a rapidly changing insurance market.

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Graham Haigh has seen a thing or two during his insurance career, now looking at a deserved retirement he sounds off about some of the problems he sees in the P&C sector.

In this episode:

• What he sees as the biggest challenge in the industry
• Scaling up with mergers and acquisitions
• Should insurers continue to be a part aggregating distribution
• Where new success is being found and who is having it
• Why product innovation is hard to do (really?)
• Why Graham agrees Charles Brindamour owes the hosts a favour

As Graham looks to take a well deserved break before he figures out what to do with his free time we share a great candid chat about the industry, friendships and why it really is an amazing ecosytem to work and live within.

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Legacy insurance technology is costly and debatably efficient but there is more and more talk about the hidden fees that come with accessing your data. Sherif Gemayel, founder of Trufla Technology shares some thoughts on what he calls "Tech Tariffs". In this episode:

• What the true cost of operation is for many brokers and agents
• Why you are paying a fee for a non-revenue generating action
• How technology and SaaS services are priced and the extra charges
• Why core systems need to deliver core value for insurance agents and brokers
• Learn how to avoid paying a tech tariff

Sherif knows a thing or two about how insurance distribution works as he's built a company to support the channel, but that does not mean he sits back and let's others get away with unjust and unfair charges.

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Data is still the principal currency for insurance businesses but as more try to leverage the value of their data for modernization and AI adoption, what issues do they face? Mike Allee, President of Universal Conversion Technologies, shares what organizations need to consider for their future.

In this episode:

• Why understanding your data before embarking on modernization is key to success
• The importance of knowing what data you can use and how
• How AI adoption requires data preparedness
• What processes and considerations insurance entities need to consider when managing data
• NEW guest feature- Declared Interests!

Mike pulls back the veil of how understanding data and preparing for AI or other system modernization will help with success and allow companies to scale better and faster.

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Insurance brokers and agents are always looking for efficiencies and QuickFacts might be the one insuretech startup that delivers right away. The founders, Jeff and Christy Barsalou share their story and lessons as a startup, how to grow and how stepping away from the broker world was key to being better for their target market.

In this episode:

• How a startup mentality works and lessons learned
• Why scaling matters but not at all costs
• When to look for help and how to find the right partners for your project
• What the insurance workplace will be in the future as technology drives change
• Plus a few personal stories and a lot of laughs about how change creates the unexpected.

Jeff and Christy are two of the funnest people you can meet and if you have not had the pleasure this will be the introduction you need to learn about one of the best insuretechs on the market.

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Selling insurance easily is a challenge that is slowly being solved but not easily. Angela Sethi, CEO and co-founder of Mangopolicy, believes the solution is not that far off:

In this episode:

• How existing technology can power insurance sales without headaches
• Why brokers and agents need to look at insurance sales differently for future success
• The importance of brokers working to develop products and no rely solely on insurers
• How new thinking from outside insurance can learn and adapt for success
• Why building a tech stack should include sales tech
• How Ibiza Spain can be a motivator for meditation and planning- year really.

Angela is the kind of personality the insurance industry needs and she has a vision and the experience to pull off a juicy plan with Mangopolicy.

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CAT event and losses are never a good story but the insurance industry is coming together to look at the future and how to address the problems CAT losses cause.

In this episode:

• Why parametric insurance solutions align with CAT events
• How building codes need to consider variations in climate across regions
• The technology and people driving efficiency for claims settlement and adjusting
• How insurance is addressing humanitarian needs when CAT losses happen

With CAT events and costs on the rise there is no better time to prepare for the next one and CAT IQ Connect delivers insight, expertise and ideas to help insurance cope with worst case scenarios.

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AI is all the rage but now we have an insurance wholesaler, Flow Specialty, deploying AI Agents into the workflow and broker experience. CEO and Co-founder Sivan Iram explains how the value of using AI powered agents will help brokers and agents accelerate their customer journey in the SME segment.

In this episode:

• Why the specialty market is increasingly using algorithmic underwriting
• How the ability to digitize knowledge can be scaled for increased efficiency
• What the fabric that holds the insurance industry together is and how to maximize that value
• How AI agents are being fed information via Large Language Models to help underwrite and rate
• What the role of the broker will look like when they use AI agents as part of their process
• Why workflow engines are powering brokers and agents with AI and the benefits that happen.
• The ability to message AI agents via Slack and interact.

Sivan eloquently explains the many aspects of the human to AI workflow and the benefits that are found for those already experiencing this connection. This episode is a really a glimpse of the future and what it will look like for those looking to build opportunity and embrace technology that powers people to do what they do best.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In part 2 of our interviews at NICC 2024 we look at thoughts from leaders who shared perspectives on what will affect insurance when it comes to global positioning, data, technology, and joint purpose. This collection of thoughts taps into a statement around geopolitical issues to start and then moves to how so many across insurance are looking to position for the future. In this episode:

• Thoughts from Munich Re
• How insurance consultants look at the intersection of data and developing strategy
• The power and role of broker groups aside from associations
• Why insuretechs for brokers and enterprise systems are aligned in use of new tech like AI

This collection of quotes shows how far the insurance industry can drive to create better outcomes for consumers and insurances businesses.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

CAT losses are more than a tragedy, they are a real event that the insurance industry has to address but there are many layers to the challenge. During our interviews at NICC we heard from Peter Routledge, Ceyleste Power, Paddy Jago, Paul Kovacs, Matt Godsoe, and Bob Fitzgerald on many subjects but the complexity of CAT losses was front of mind.

In this episode:

• Why CAT losses need to be looked at at many different levels
• Where success has happened in preventing losses when a CAT event happens
• The role of government and regulation
• How industry tries to manage and keep premiums sustainable for insureds and insurers
• The effect on the reinsurance market from CATS
• How CATS affect the ability for insurers to manage claims

These brief segments are packaged together to provide insight about how industry leaders are dealing with this all to frequent loss category and what needs to happen to get consensus.

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Recent fires and a record breaking summer of CAT losses has the insurance industry nearing turmoil when it comes to understanding when CAT losses will occur, where, and how impactful they will be. Laura Twidle CEO and Caroline Floyd of CAT IQ sat down to talk about the summer of CAT losses and what to expect at the upcoming CAT IQ Connect conference in Toronto Feb 4th-5th in Toronto.

In this episode:

• Reviewing the 7 CAT evetns in 27 days with over $7 Billion in damages
• The focus on flood and with communication and modeling
• Why stress testing climate risk is important for insurers
• Why anyone in the insurance vertical should be accessing the data on climate impacts
• Previewing the incredible speakers coming to CAT IQ Connect

Laura and Caroline share what they see in the accumulation of indices and data from their central depository for the insurance industry and others that want to address loss through climate change and find resiliency.

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Guidewire Connections is not just an average conference, it's a showcase for insurers, partners, and anyone else who wants to understand what one of the largest insurance software platforms/ecosystems is building for the future of insurance. The theme was Agility in Action and the message was clear, agile and responsive entities within the insurance industry will find longterm success. It's eye-opening, full of incredible content, masterfully orchestrated, and designed for everyone who wants to understand a vision for the future.

In this episode:

• How Guidewire partners support insurers in their transformation
• Hints about how distribution will have to adapt as carriers modernize and become more agile
• What systems and tools vendor partners are building for insurers
• Why transparency matters to Guidewire with partnerships
• How the building blocks for insurance of the future are being developed across this ecosystem

If you have ever wondered what an insurer means when they say 'we are undergoing transformation' and what that looks like when complete this is the episode to help you understand why so many insurers are choosing Guidewire and what they want to achieve in the future.

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2024 was once again a transformative year for The Insurance Podcast. We were at more events than ever, we met more people than we can remember and produced more content including videos from some of our events and interviews.

In this episode:

• A review of the year by the hosts
• Favorite people we met and talked to
• Interview quotes that all seem to align to where the industry is going and how to get there
• Our wish list of trends for 2025
• Some stories (not incriminating)
• Industry analysis

Sit back and take in the year that was through events and guests, thoughts and perspectives and tell us what you want to see, hear and experience for 2025!

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Captive insurance used to live in a secret place under mysterious conditions but that's changing. As regions such as Cayman offer unique expertise and financial opportunities, a solution to many of hte P&C industry's challenges could be on the horizon.

In this episode:

• The role CIMA (Cayman Islands Monetary Authority) provides for consumer and insurance protection
• Why Cayman is a safe place of international banks to do business and support captive insurance program
• Learn how captive programs are far more accessible to smaller premiums than ever before
• How captive insurance managers help build programs, the protections, compliance and actuarial viability
• What auditing and the extensive on-island accounting resources do to help with compliance and sustainability

Captive insurance is not new but it's becoming far more accessible to many insured who did not have the same capital pool and premium size as national or multinational companies and high hazard industries.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Our final installment from Insuretech Connect in Las Vegas begins with a look at where things were five years ago to how the endangered species of agents and brokers are now commanding attention and respect.

In this episode:

• How the venture funding world looks at insurance and technology now compared to 2019
• Why climate change is affecting business models for insurance and claims
• The importance of interfacing policy data with live acquired data for better experience
• How making people not upset with insurance is just as good as making them excited about it
• Why compliance is filled with NIGO submissions and the pain that causes
• When companies address the onboarding process they increase efficiency and ROI on their talent

This episode features two companies we met in 2019 and how they see the industry and 2 who are finding value through creating enhanced efficiencies and experiences for agents and brokers, something few believed was important five years ago.

If you want to see each interview separately, check out our Youtube channel here: The Insurance Podcast

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In our second episode from Insuretech Connect we bring C-suite execs from Neuralmetrics, Optalitix, Carpe Data, & Novidea to show the route between data usage from risk and product through to distribution and delivering insights on the products sold.

In this episode:

• Why the deployment of automated data assistants will help improve underwriting
• How to take unstructured data and make it connect with other sources in the cloud for better insights
• How to find balance between internal underwriting orgs vs pricing orgs within insurers
• What can be done to make the data you have more predictive
• The importance of building services across the distribution model
• Why partnerships matter to create effective product distribution
• How brokers and agents are thriving after being declared an endangered species 5 years ago

The journey to create a product, underwrite it, price it, and then distribute it has never seen a dots connected like this before with the perspectives from these leaders and companies.

Do you want to share or view each interview on its own? Check out our Youtube page here: The Insurance Podcast

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

There's a theme to this episode and it revolves around data usage, how it's acquired, how it can be deployed and what can be learned from it. Featuring execs from Clara Analytics, Core Logic, Verisk and McKenzie intelligence Services

In this episode:

• The importance of understanding all aspects of real estate transfers for building intelligence
• The cost of fraud and how it is being countered
• How long term look for underwriting due to climate change will change pricing
• Why the knowledge curve for claims processing needs help with data and AI
• When a historical library of CAT data becomes useful and what for

With incredible insights from guests sitting down live at ITC with your hosts, see how the dots connect together to shape the future of insurance, data, and response.

Checkout the videos at our youtube channel here: The Insurance Podcast

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Insuretech Connect is a lot of things, overwhelming being the most obvious description. However, within the vastness of the event lies some very smart people and interesting technology and strategies. We caught up with FOTP- (friend of the podcast) Nick Lamparelli on the last day and discussed what we learned, take aways and how this event has changed since we all first met there 5 years ago.

In this episode:

• The importance of knowledge management
• How partnerships within the industry are thriving
• The overhyped demise of agents and brokers 5 years ago compared to now
• The evolution of underwriting data
• A little bit on AI and new perspectives from Nick

Sit back and enjoy some on the spot thoughts and analysis of the biggest insurance conference on earth, right from inside it.

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Underwriting is the backbone of insurance and Will Harnett, Head of Business Strategy for Send Technology, drops some big thoughts on why there are still so many friction points in the ecosystem.

In this episode:

• What a digital underwriting ecosystem should look like
• Why it's important to manage the flow through of meaningful data make it useful for underwritiers
• The power of Excel and its grip on holding as a data standard
• How email reigns supreme for distribution of data from the broker/agent channel
• The way APIs can be used with current systems, their limitations, and with AI
• The importance of insurance companies developing methods to gather unstructured data efficiently for better underwriting.

Will has over 20 years of experience working in both Europe and the US insurance industries and shares his experiences and thoughts about why it's so hard to break cycles and make true progress.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Digital distribution is on every radar across the insurance industry but how to achieve it is not always apparent. Mylo CEO and Co-founder David Embry shares his views on a digital strategy that generates over 10,000 leads per month. In this episode:

• How embedded insurance grows leads and sales
• What a digital strategy for agents and brokers looks like
• How the Mylo platform can help independents grow their business
• The importance the customer experience and journey
• Why driving internal efficiencies is the critical to change
• Podcast philosophy and lessons from skydiving

David is not just a dreamer, he's realized his dreams of change and built a company that can serve insurance distribution challenges and help others grow and prosper.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

It's never a dull moment in the insurance industry and that goes for social media too! We caught up with @insuranceagentmemes from Instagram fame to talk about how they find humor in the face of insurance adversity.

In this episode:

• How real life experience drives humour
• Thoughts on challenges within the industry
• How content is created
• What drives the humor
• A satirists view on the insurance industry and their journey in it

The identity remains a secret but the humor is real as the person who has become an insurance social media sensation shares their story and some laughs about what keeps them creating accurate and hilarious content about insurance.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.