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Explore every episode of the podcast The Inner Game of Change

Dive into the complete episode list for The Inner Game of Change . Each episode is cataloged with detailed descriptions, making it easy to find and explore specific topics. Keep track of all episodes from your favorite podcast and never miss a moment of insightful content.

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A Change Question - Who AM I Becoming Through This Change? 14 Nov 202500:07:29

Welcome to A Change Question — a special mini-series from The Inner Game of Change.
In each short, solo episode, I bring you one question worth sitting with — the kind that can spark both personal and professional shifts. 

Who am I becoming through this change?

From Pip’s awakening in Great Expectations, to David Bowie’s reinvention, to Maya Angelou’s reminder that becoming is rarely glamorous, this episode looks at how change does not just happen around us — it happens through us.

Ali unpacks how our brains reshape our experience during change, how resistance is often the first sign that something inside us is trying to shift, and how even small personal changes ripple outward into our work, families, and communities.

He also offers a simple reflection framework — Look Back, Look Around, Look Ahead — to help you sense how much change has already shaped who you are today.

If you are navigating uncertainty, evolving in your role, or simply noticing shifts inside yourself, this episode might meet you exactly where you are.

The question for you this week:
Who are you becoming through the changes in your life — and is that the person you want to become?


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E97 - The Augmented Change Practitioner - Podcast With Joanne Rinaldi 08 Nov 202500:47:34

Welcome to The Inner Game of Change. where we explore the thinking behind the doing of change.

In this episode, we turn our attention to something that is reshaping every part of our work — artificial intelligence. Not as a headline or a fear, but as a companion in how we learn, decide, and lead.

My guest, Joanne Rinaldi, brings a wealth of experience leading enterprise transformation and building centres of excellence that help people think and perform differently. She has spent years helping teams grow through change — not just manage it.

Together, we explore what happens when AI moves from being a tool we use to a collaborator in our practice. What it means for judgement, empathy, and the human craft of change.

I am grateful to have Joanne chating with me today.

About 

Career experience in leading strategic transformational change initiatives. Establish and operationalise centres of excellence to enable new & improved ways of thinking and performing. Lead a client portfolio of strategic advisory services; enterprise transformation, business optimisation, innovative and contemporary learning design and delivery. Leadership and capability frameworks.

Lead and inspire 'right' performing teams while nurturing a growth mindset, promoting health & wellbeing and a creating a fun-filled learning environment. 

Passionate photographer and sports coach/player for fun and fitness!


Contact

Joanne’s Profile

linkedin.com/in/joanne-rinaldi-67b85012

Email

jr5star@bigpond.com


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Executive Wins Podcast

The Executive Wins Podcast features inspiring Executives who share their biggest wins.

Listen on: Apple Podcasts   Spotify

Ali Juma 
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A Change Question - How Do I Initiate Change in the Workplace?27 Aug 202500:08:03

Welcome to A Change Question — a special mini-series from The Inner Game of Change.
In each short, solo episode, I bring you one question worth sitting with — the kind that can spark both personal and professional shifts. 

In this episode, I explore a question we often avoid: How do I initiate change in the workplace?

History shows us that change rarely starts with permission. It begins with a first step — often small, often risky — and gains power when followed by the second step that makes it stick.

From neuroscience to practical strategies, this episode unpacks why the first move matters, how to position it well, and what happens if you don’t make it… because someone else will.

👉 If there’s one step you’ve been waiting to take, what will it be — and what would the second step look like?


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E19 - HBR Project Management Handbook - Podcast with Antonio Nieto-Rodriguez10 Jan 202200:44:30

Welcome and thank you for checking in at the Inner Game of Change Podcast where I focus on exploring the multi layers of managing organisational change.

 My guests cover a diverse number of critical topics to enable effective and sustainable change in the workplace.

My guest today is Antonio Nieto-Rodriguez : Antonio is a global champion of project management and author of the "Harvard Business Review Project Management Handbook" which was released late 2021. 

As well as discussing his book, Anotnio argues that we are living in a project economy and Projects are the lingua franca of the business and personal worlds from the C-suite to managing your careers.

I am grateful to have Antonio sharing his thoughts on re-imagining project management.     

Topics include :

  1. Project Managers need to do 80% of their current practices differently. 
  2. How to prepare people for the current project economy 
  3. Project Portfolio management
  4. Projects are permanent and operations are temporary 
  5. From COO to Chief Projects / Transformation Officer
  6. The gig economy within an organisation 
  7. Output trumps input 
  8. The battle amongst PM, Agile PM, CM, etc. 
  9. The pandemic taught us to be good at prioritisation

and much more.

About Antonio (in his own words)
Antonio Nieto-Rodriguez is the global champion of project management and author of the "Harvard Business Review Project Management Handbook" (HBR 2021) and HBR magazine's featured article "The Project Economy Has Arrived" (Nov 2021), which argues that Projects are the lingua franca of the business and personal worlds from the C-suite to managing your careers.

Antonio’s research and global impact in modern management has been recognized by Thinkers50 with the prestigious award “Ideas into Practice” and is ranked #17 in the global gurus Top 30 list. He is part of Marshall Goldsmith 100 coaches.

He was the global Chairman of the Project Management Institute in 2016 and has been recognized as a Fellow of PMI for his contribution to the project management profession. He led the creation of the Brightline Initiative, founded of Projects & Co, and co-founded the Strategy Implementation Institute. Antonio is also the author of “Lead Successful Projects” (Penguin, 2019), “The Project Revolution” (LID, 2019). and “The Focused Organization” (Taylor&Francis, 2014), and has contributed to seven other books. A pioneer and leading authority in teaching and coaching senior executives the art and science of strategy execution and project management. Currently visiting professor at Duke CE, Instituto de Empresa, Solvay, Vlerick, Ecole des Ponts, and Skolkovo.

He is the Director of the Program Management Office at GlaxoSmithKline Vaccines. Previously he worked as Head of Project Portfolio Management at BNP Paribas Fortis. Prior he was Head of Post-Merger Integration at Fortis Bank, leading the acquisition of ABN AMBRO, the largest in financial service history. He also worked for ten years at PricewaterhouseCoopers, becoming the global lead practitioner for project and change management.

Contact Details

linkedin.com/in/antonionietorodriguez

Websites

a

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E18 - Sustaining Digital Transformation - Podcast with Dr. Nadya Zhexembayeva06 Dec 202100:40:09

Welcome and thank you for checking in at the Inner Game of Change Podcast where I focus on exploring the multi layers of managing organisational change.

My guests cover a diverse number of critical topics to enable effective and sustainable change in the workplace.

My guest today is Dr Nadya  Zhexembayeva, an International TEDx speaker, a scientist, an entrepreneur, and an author specializing in reinvention and resilience. 

“The queen of reinvention” as dubbed by TEDx, Nadya delivered keynote talks to over 100,000 executives – including four TEDx  talks in Slovenia, Austria, Romania, and the USA.

I am grateful to have Nadya sharing her thoughts on sustaining digital transformation.   

Topics Include:

  1. The urgency for digital transformation
  2. Building blocks for sustainable change maturity
  3. Change resilience
  4. Starter vs Completer
  5. Change execution capability
  6. Change as a process
  7. It won't slow down; get used to change
  8. The change manager seat at the C- Suite table

and much more...

About Nadya
In Ventures magazine calls her “The Reinvention Guru.” TEDx Navasink calls her “The Queen of Reinvention.” Dr. Nadya Zhexembayeva is a scientist, entrepreneur, and author specializing in resilience and reinvention.
 
As a consultant and an educator, Nadya helped such companies as Coca-Cola, IBM, Cisco, L’Oreal Group, Danone, Kohler, Erste Bank, Henkel, Knauf Insulation, and Vienna Insurance Group reinvent their products, leadership practices, and business models to meet new market demands and prepare for incoming disruptions. Until 2016, she served as the Coca-Cola Chaired Professor of Sustainable Development at IEDC-Bled School of Management, an executive education center based in Slovenia, where she teaches courses in leadership, organizational behavior, strategy, change management, design thinking, and sustainability.
 
As a speaker, she delivered keynotes to more than 100,000 executives – including four TEDx talks in Slovenia, Austria, Romania, and the USA.
 
Nadya is the author of a number of books, including “Overfished Ocean Strategy: Powering Up Innovation for a Resource-Deprived World”, which was named Best Book of 2014 by Soundview Executive Book Summaries, and “Embedded Sustainability: The Next Big Competitive Advantage”, which was selected as one of the Best Sustainability Books of All Times by BookAuthority.
 
Nadya’s latest book, “The Chief Reinvention Officer Handbook: How to Thrive in Chaos” is the a finalist in the American Book Fest Awards, the winner of the 2021 Axiom Business Books Awards, and the winner of the Kirkus Star, "one of the most coveted designations in the book industry, which marks books of exceptional merit."


Nadya earned her PhD in Organizational Behavior at the Weatherhead School of Management, Case Western Reserve University, USA, where she also served as an Associate Director at the Center for Business as an Agent of World Benefit, now Fowler Center for Sustainable Value, until 2008.

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E17 - I Don't Agree - Podcast with Michael Brown22 Nov 202101:06:39

Welcome and thank you for checking in at the Inner Game of Change Podcast where I focus on exploring the multi layers of managing organisational change.

 My guests cover a diverse number of critical topics to enable effective and sustainable change in the workplace.

My guest today is Michael Brown, An award-winning author, a CEO, a wonderful human and so many other great things. 

A respected international author of the Gold Award Winning book I Don’t Agree and a tenacious CEO who tries every day to live his values and deliver community value. 

I am grateful to have Michael discussing his book with me today.   

Topics discussed

The positive effect of disagreement

The continuous battle between competing and collaborating 

The pride diet 

Behaviour Switches

The attribution bias

Values before skills

The pyramid of choice

Disagreement as an agent for change

Michael’s ongoing to disagree authentically

And much more

About Michael (In his own words)

TENACIOUS, CREATIVE, OPTIMISTIC, ENTREPRENEURIAL, KIND.
These are the qualities I most admire in others.
I’ve tried to cultivate them in myself. I’ve not always lived up to them, but I remain aspirational. For me, it’s these qualities that come in most handy when you set out to achieve a dream. Which is useful; because having a vision and finding a way to make it happen is what excites me most. When I was (much) younger I was in a band. We had the usual big ambitions.
But…I raised a bit of money from local businesses, started an indie record label and signed my band to it. That action eventually led to me securing not one, but two, major recording contracts during my twenties. While I have amazing memories of a time spent largely on the road, ultimately, we never sold enough music to maintain a major label deal – even though I was a sticker in Smash Hits (my mum still has it on her toilet door) and in an era before Spotify, the tunes we wrote were frequent visitors to the airwaves.
In the death of that dream I learned a valuable lesson;
Creativity without the entrepreneurship, tenacity and sheer optimism to bring whatever you create to an audience is wasteful.
Tenacity is crucial. In life and business, many people have the power to say NO. Getting to a YES requires a wider consultation with a larger constituency of people. That usually means ‘yes’ decisions happen less often. If you wanted to fly a hot air balloon through the raised drawer bridges of Tower Bridge as I have, or kickstart the world’s first mental health drop-in centre inside a soup kitchen, you have to have to keep communicating and collaborating; to keep asking the questions that will get you a big fat YES. This is the quality that I hope to contribute to an endeavour.
I’d like to think I’ve now honed my entrepreneurial instincts to a point where they’re proven – I’ve been a long-term managing director of an award-winning, high growth advertising agency and founded another creative business that is now an international organisation of renown – we’ve won an agency of the year accolade 6 times in 8 years.
As for optimism – well, in any mission you embark on, you need to believe the horizon is bathed in sunshine, or why head there at all?
And kindness? I sometimes fall short.
BUT...I’m a homelessness charity trustee and a soup kitchen volunteer. I believe in equality of opportunity. I sit on our LGBTQ+ steering committee and I’m an activist. I’m a working-class kid from Grimsby who has needed a break a few tim

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E16 - The Modern Change Practitioner - Podcast with Melanie Franklin06 Nov 202100:34:36

Welcome and thank you for checking in at the Inner Game of Change podcast where I focus on exploring the multi layers of managing organisational change.

 My guests cover a diverse number of critical topics to enable effective and sustainable change in the workplace.

My guest today is Melanie Franklin; An international change consultant and a co-chair of the UK Change Management Institute.  

 A respected international author of textbooks and articles on change and founder of the Continuous Change Community, Melanie is a wealth of change practice knowledge and has led transformational change practice for over twenty years. 

 I am grateful to have Melanie sharing her thoughts and knowledge with me today.   

 

Topics discussed

  • Importance of a change practice training
  • Purist vs Latitudinarian application
  • Complimentary skills for an effective change practitioner
  • Attitudes that underpin change plans
  • External vs Internal change practitioners 
  • Importance of continuous learning
  • The change practitioner’s role in the next 5 years

And much more

About Melanie (In her own words)

I take a very practical approach to change, programme and project management with priority on the realisation of planned benefits, working closely with my clients to ensure that the desire to implement best practice does not result in bureaucracy for its own sake.
 
 Each solution that I propose is based on sound practical advice and experience with guidance on how it is likely to be received by staff, how resistance to change can be overcome and how stakeholders can be engaged from the outset.
 
 It is stated I have a reputation for delivering complex information with humour and passion. Drawing on my wealth of practical experience to illustrate concepts, I engage my audience in lively debates on advantages and disadvantages of each approach.
 
 Change Management - building capability for managing change through knowledge transfer and the creation of change management frameworks (methodology; toolkit; training package for new change teams) that offer simple and intuitive models for managing change
 
 Agile Project Management - creating best practice methodologies, delivering training courses and facilitating workshops to build capability in project, programme and portfolio management.

 Contact

To access more resources about change management, connect with Melanie on LinkedIn https://www.linkedin.com/in/melaniefranklin1/

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E15 - The ADKAR Model - Podcast with Joanne Rinaldi25 Oct 202100:41:29

Welcome and thank you for checking in at the Inner Game of Change podcast where I focus on exploring the multi layers of managing organisational change.

My guests cover a diverse number of critical topics to enable effective and sustainable change in the workplace.

My guest today is Joanne Rinaldi; The Director of Service delivery at PROSCI ANZ

Backed up by extensive change management experience, Joanne is a passionate professional who is focused on uplifting change capabilities for teams and organisations in Australia and New Zealand.

I am grateful to have Joanne sharing her knowledge and insight with me today.   

Topics discussed

1- ADKAR model

2-Change resistance within the ADKAR 

3-The most important step in ADKAR

4-The role of the sponsor. 

5-PROSCI research insight on ADKAR

6-The importance of validation

And much more

About Joanne (In her own words)

 Specialties: Lead a portfolio of client strategic advisory services, program change lead in digital transformation, global technology refresh program, international merger & acquisition, innovation and design, multiple operational & culture change initiatives and projects.
 
 Leading a team of professional business consultants, developing and facilitating leadership programs, operational frameworks, support models and building organisational change capability.
 
 It takes preparation, crafted planning and timed execution in managing and leading employees through change. Confidence is about having the skills, competency and knowledge to make the journey from current state to desired state. It's the shift to a Growth mindset and organisational agility from “can’t” to “can”.

Contact
https://www.linkedin.com/in/joanne-rinaldi-67b85012/#


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E14 - The Power of Nudges - Podcast with Rory Gallagher16 Oct 202100:43:22

Welcome and thank you for checking in at the Inner Game of Change Podcast where I focus on exploring the multi layers of managing organisational change.

My guests cover a diverse number of critical topics to enable effective and sustainable change in the workplace.

My guest today is author, speaker and applied behavioural scientist Rory Gallagher

 Rory is the co-author of the book ‘Think Small: The surprisingly simple ways to reach big goals’ .

 Leading the Behavioural Insights teams in Australia and Asia Pacific, Rory is a thought leader and advocate for delivering social impact through applied behavioral science, and scaling what works. 

 I am grateful to have Rory sharing his passion, thoughts and some of his works with me today.

Topics include:

  • Behavioural Science
  • EAST framework
  • Types of nudges
  • Power of small steps and self nudge
  • Find the bright lines
  • Different ways to apply Nudges in change management. 


About Rory (in his own words)

I lead The Behavioural Insights Team's work across Australia and the Asia-Pacific, overseeing our offices in Sydney, Wellington and Singapore. I have been with BIT since it was established in 2010, and have overseen hundreds of behavioural projects in the public, private and non-government sectors, in areas ranging from employment to education, and housing to health care.
I am passionate about delivering social impact through applied behavioural science, building thriving teams and scaling what works.
I am the co-author of ‘Think Small: The surprisingly simple ways to reach big goals’ (2017).

Contact
LinkedIn
https://www.linkedin.com/in/rory-gallagher-618874194/#

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E13 - The Power of Uncertainty - Podcast with Noah Scalin24 Sep 202100:46:16

Thank you for checking in at the Inner Game of Change Podcast where I focus on exploring the multi layers of managing organisational change.

My guests cover a diverse number of critical topics to enable effective and sustainable change adoption including communication, leadership, training, change practice, process design, change capability and much more. 

My guest today is author, creativity consultant, and artist Noah Scalin

Noah is an advocate for the power of creativity during uncertain times to help solve business current problems and manage change. 

I am grateful to have Noah sharing his passion and thoughts with me today. 

About Noah (in his own words)

Because creativity is a practice not a talent, I believe everyone has the ability to develop it. As an Artist, Author and Innovation Consultant, I have been all over the world teaching creative practice through talks, workshops and public art projects.

Contact

https://www.linkedin.com/in/noahscalin/

https://www.anotherlimitedrebellion.com/

https://www.noahscalin.com/

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E12 - "Finding" Resilience - Podcast with Amanda Lamont 18 Sep 202100:42:09

Thank you for checking in at the Inner Game of Change podcast where we focus on exploring the multi layers of managing organisational change.

My guests cover a diverse number of critical topics to enable effective and sustainable change adoption including communication, leadership, training, change practice, process design, change capability and much more.

My guest today is Amanda Lamont; a disaster resilience and emergency management strategist. 

Amanda is a passionate advocate around the topic of resilience and more importantly how to find it in us in the face of big changes and disasters. 

I am grateful to have Amanda sharing her thoughts with me today.

About Amanda (In her own words)
I have over 20 years experience in Australia and globally in the humanitarian, NGO, community development, disaster resilience and emergency management, corporate, legal and private sectors. My expertise is in:
 
 • Strategic planning and strategy implementation
 • Stakeholder engagement and partnerships
 • Leadership and management
 • Disaster management
 • International humanitarian affairs
 • Capability building, training, coaching & mentoring
 • Business development
 • Policy & research
 • Public relations, public speaking, media liaison and communications
 
 I am a creative, innovative thinker with considerable global experience in a variety of different legal, business, social and cultural forums. I am most at home when I am making connections and working with others to come up with innovative and ethical solutions to help others.
 
 As a qualified lawyer with international humanitarian experience, I am passionate about social justice. I am committed to making the world a better place and I believe in addressing underlying systemic issues to bring about long-term sustainable improvements in people’s lives.

Contact Amanda 

linkedin.com/in/amandalamont
amanda@amandalamont.com

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E11 - The Thrive Cycle - Podcast with Kate Christiansen11 Sep 202100:39:32

Thank you for checking in at the Inner Game of Change Podcast where we focus on exploring the multi layers of managing organisational change.

My guests cover a diverse number of critical topics to enable effective and sustainable change adoption including communication, leadership, training, change practice, process design, change capability and much more.

My guest today is the award-winning author Kate Christiansen to chat about her book The Thrive Cycle

Kate is a global adaptive performance specialist who shows people and organisations how to harness the opportunity of disruptive change.

About Kate (In her own words)

I'm an adaptive performance specialist who shows people and organisations how to harness the opportunity of disruption. I work with progressive leaders in high-change environments, who are under increasing pressure to deliver results but strategy, delivery, change or team engagement challenges are getting in the way.


𝐂𝐥𝐢𝐞𝐧𝐭𝐬 𝐜𝐨𝐦𝐞 𝐭𝐨 𝐦𝐞 𝐰𝐡𝐞𝐧 𝐭𝐡𝐞𝐲 𝐧𝐞𝐞𝐝:
 • a more 𝐚𝐥𝐢𝐠𝐧𝐞𝐝 𝐚𝐧𝐝 𝐚𝐝𝐚𝐩𝐭𝐢𝐯𝐞𝐥𝐲 𝐫𝐞𝐬𝐢𝐥𝐢𝐞𝐧𝐭 𝐭𝐞𝐚𝐦 that bounces back from adversity
 • to map out 𝐚 𝐧𝐞𝐰 𝐩𝐚𝐭𝐡 𝐭𝐡𝐫𝐨𝐮𝐠𝐡 𝐮𝐧𝐤𝐧𝐨𝐰𝐧 𝐭𝐞𝐫𝐫𝐚𝐢𝐧 and they want the right people ready, focused and willing to build it on the other side
 • to achieve challenging, mission-critical 𝐨𝐮𝐭𝐜𝐨𝐦𝐞𝐬 𝐟𝐚𝐬𝐭𝐞𝐫 and at a 𝐥𝐨𝐰𝐞𝐫 𝐟𝐢𝐧𝐚𝐧𝐜𝐢𝐚𝐥 and 𝐡𝐮𝐦𝐚𝐧 𝐜𝐨𝐬𝐭
 
 My clients can expect an approach that is 𝐮𝐧𝐜𝐨𝐧𝐯𝐞𝐧𝐭𝐢𝐨𝐧𝐚𝐥, 𝐞𝐧𝐞𝐫𝐠𝐢𝐬𝐢𝐧𝐠 and 𝐡𝐨𝐥𝐢𝐬𝐭𝐢𝐜. Best of all, it's one they can 𝐭𝐫𝐮𝐬𝐭 to deliver the outcome they need.
 
 With 25-years leading thousands of people through uncertain and rocky terrain, I create safe and structured conversations so teams can take braver steps, tackle bigger questions and achieve better results together.
 
 What 𝐜𝐥𝐢𝐞𝐧𝐭𝐬 𝐬𝐚𝐲:
 
"𝐾𝑎𝑡𝑒 𝑡𝑎𝑘𝑒𝑠 𝑡ℎ𝑎𝑡 𝑠𝑒𝑒𝑚𝑖𝑛𝑔𝑙𝑦 𝑖𝑛𝑠𝑢𝑟𝑚𝑜𝑢𝑛𝑡𝑎𝑏𝑙𝑒 𝑐ℎ𝑎𝑙𝑙𝑒𝑛𝑔𝑒 𝑎𝑛𝑑 𝑏𝑟𝑒𝑎𝑘𝑠 𝑖𝑡 𝑖𝑛𝑡𝑜 𝑝𝑎𝑟𝑡𝑠. 𝐼𝑡'𝑠 𝑙𝑖𝑘𝑒 𝑒𝑎𝑡𝑖𝑛𝑔 𝑡ℎ𝑒 𝑒𝑙𝑒𝑝ℎ𝑎𝑛𝑡 𝑜𝑛𝑒 𝑏𝑖𝑡𝑒 𝑎𝑡 𝑎 𝑡𝑖𝑚𝑒"
 
"𝐼𝑛 𝑗𝑢𝑠𝑡 𝑎 𝑓𝑒𝑤 𝑑𝑎𝑦𝑠, 𝐾𝑎𝑡𝑒 𝑠𝑎𝑣𝑒𝑑 𝑢𝑠 6-𝑚𝑜𝑛𝑡ℎ𝑠 𝑤𝑜𝑟𝑘"
 
"𝐾𝑎𝑡𝑒 𝑠𝑡𝑟𝑖𝑘𝑒𝑠 𝑎 𝑏𝑒𝑎𝑢𝑡𝑖𝑓𝑢𝑙 𝑏𝑎𝑙𝑎𝑛𝑐𝑒 𝑏𝑒𝑡𝑤𝑒𝑒𝑛 𝑠𝑜𝑚𝑒𝑜𝑛𝑒 𝑤ℎ𝑜 ℎ𝑎𝑠 𝑒𝑥𝑝𝑒𝑟𝑡𝑖𝑠𝑒 𝑎𝑛𝑑 𝑐𝑟𝑒𝑑𝑖𝑏𝑖𝑙𝑖𝑡𝑦, 𝑤ℎ𝑖𝑙𝑒 𝑠𝑡𝑖𝑙𝑙 𝑏𝑒𝑖𝑛𝑔 𝑖𝑛𝑐𝑙𝑢𝑠𝑖𝑣𝑒 𝑎𝑛𝑑 ℎ𝑢𝑚𝑏𝑙𝑒 𝑖𝑛 𝑡ℎ𝑒 𝑤𝑎𝑦 𝑠ℎ𝑒 𝑜𝑝𝑒𝑟𝑎𝑡𝑒𝑠"
 
"𝐾𝑎𝑡𝑒'𝑠 𝑎𝑝𝑝𝑟𝑜𝑎𝑐ℎ 𝑖𝑠 𝑡𝑟𝑢𝑙𝑦 𝑢𝑛𝑖𝑞𝑢𝑒. 𝐻𝑒𝑟 𝑒𝑛𝑒𝑟𝑔𝑦 𝑖𝑠 𝑎𝑚𝑎𝑧𝑖𝑛𝑔. 𝑆ℎ𝑒'𝑠 𝑙𝑖𝑘𝑒 𝑎 𝑏𝑟𝑒𝑎𝑡ℎ 𝑜𝑓 𝑓𝑟𝑒𝑠ℎ 𝑎𝑖𝑟"
 

Contact kate

www.katechristiansen.com.au

kate@katechristiansen.com.au

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E10 - Orgonomics™ : A different way to “do” change - Podcast with Joan Lurie04 Sep 202100:50:57

Thank you for checking in at The Inner Game of Change podcast where I focus on exploring the multi layers of managing organisational change.

My guests cover a diverse number of critical topics to enable effective and sustainable change adoption including communication, leadership, training, change impact, process design, change capability and much more.

In this podcast, I am joined by the global developmental psychologist and systemic change leader Joan Lurie to chat about how we can use her proprietary Orgonomics™ methodology to drive complex change.

About Joan "in her own words"

“I am the CEO of Orgonomix, a company I founded in 2008 to assist leaders and organisations to transform themselves and to function at their growing edge. My work integrates strategy, systems thinking, complexity, social construction and adult development theory.
 
 I work with boards, executives and leadership teams to help them rewire their thinking to be more systemic, and to design and lead complex adaptive and second-order change in their organisations. With over 20 years of practice and experience, I have taken up both internal corporate as well as consulting roles, helping companies achieve turnaround results - emerging new cultures, operating models and different organisational systems, whilst simultaneously building their adaptive capacity.
 
 Through this practice and experimentation, I have developed Orgonomics™ - a proprietary methodology which provides a ‘map’ for leaders to navigate the emerging complexity we face in the new economic landscape.
 
 Referred to as ground-breaking, Orgonomics™ enables leaders to fundamentally transform their ways of seeing and knowing; reframe their assumptions and mental maps and repattern their organisational systems for new ways of relating and operating, to achieve higher order functioning and performance.
 
 As a developmental psychologist and systemic change leader my core purpose is to ensure that leaders and organisations are able to continuously develop, adapt and grow to be fit for and thrive in our complex, ambiguous, uncertain and volatile context. Functioning at our growing edge and developing our adaptive muscle used to be a ‘nice to have', but it has now become our individual and organisational imperative; we have to accelerate it for the good of our whole ecology.

 Contact
LinkedIn
Joan Lurie
Website
www.orgonomix.com.au

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Ali Juma 
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E92 - CIOs, AI, And The Change Wind Ahead - Podcast With Greg Sawyer23 Aug 202500:47:12

Welcome to The Inner Game of Change, the podcast where we explore the unseen forces that shape how we lead, adapt, and thrive in the face of change and transformation. 

Every so often, I like to step outside and look at what I call the Outer Game of Change—that wider perspective where leaders and influencers shape the systems we all work within.

Today, I am joined by Greg Sawyer, CEO of CAUDIT, the Council of Australasian University Directors of IT. Greg has been at the centre of some of the most pressing conversations in higher education—AI, cybersecurity, the evolving role of CIOs, and the signals shaping our future through CAUDIT’s annual Top 10. For nearly two decades, the Top 10 has been a compass for CIOs, surfacing the sector’s priorities and giving leaders a shared language to act on.

In this conversation, Greg shares why IT is not a cost centre but an enabler, how CIOs are stepping up as strategic leaders, and why sharing knowledge across institutions is one of the sector’s greatest superpowers.

I truly enjoyed this exchange with Greg and I know you will find it insightful too.


About Greg

Seasoned leader and technologist. I have worn many hats in my career - geek, engineer, manager, director, architect, program/ project manager, security, cybersecurity, and soldier. As a result, I have a unique ability to lead multi-disciplinary teams, lead strategic delivery and projects to navigate complex challenges. This unique focus and experience has taught my professional value boils down to:

- I don’t care who gets the credit. I just want to win. I know how to get things done to make it happen.
- Relationships matter and they make work fun. 
- I speak many languages – geek, executive, designer, customer, board member, plain English and difficult client. Listening rather than speaking makes the difference.
- I have been in technology and communication for most of my life. It’s what I do.
- Leading people comes naturally.
- I make decisions, I own my decisions and can admit to wrong decisions. But I then own moving that forward to the outcome.
- I don’t know everything, but I can learn quickly to make informed decisions.
- I dance in the storm.

Contact Greg

Greg’s Profile

linkedin.com/in/sawyergreg

Email

greg.sawyer@outlook.com

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E9 - Change Portfolio & Data Management - Podcast with Euan Wu22 Aug 202100:42:40

Thank you for checking in at the Inner Game of Change Podcast where we focus on exploring the multi layers of managing organisational change effectively.

My guests cover a diverse number of critical topics to enable change adoption including communication, leadership, training, change practice, process design, change capability and much more. 

Today, I am joined by the global change management consultant Euan Wu to chat about change portfolio management and the role of data in enabling better change adoption and experience. 

Euan is the founder of Change Compass which is a digital tool that helps businesses drive transformation success and balance business performance through a single view of change.

About Euan

Business transformation & change leader who is passionate about driving sustainable organisational changes. His belief is that the key to successfully drive business transformations is to intersect the work of strategy, operations, project management, human resources and organisational development through a series of structured work steps. The methodology he practices leverages from the best practices of most admired Fortune 100 companies in leading change, gained through his international experience.
 
 In driving change, Euan builds leadership and operations capabilities. In designing change, he focuses on analyzing the customer and employee experience. In implementing change, he builds collaborative networks within the organization to work toward the business objectives.
 
 International experience: Unites States, Brazil, United Kingdom, Hong Kong, China, Singapore, Japan, Malaysia, Philippines, Indonesia, Taiwan, Korea, Vietnam, India, Australia & New Zealand@

 

Contacts

https://www.linkedin.com/in/euanwu/

Change Compass

https://thechangecompass.com/ 

Change Compass has a proven, best-in-class enterprise change management tool to help managers to track and manage multiple changes across the company or across a large division. Through having 'one integrated view of change' from a data, operating rhythm and capability perspectives companies are therefore more able to get ready for change and manoeuvre around delivery and benefit realization risks. An independent benchmarking specialist has acknowledged this system to be the most mature they have seen globally. 

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Ali Juma 
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E8 - Change. Leader - Podcast with Dr. Jen Frahm08 Aug 202100:56:41

Hi everyone

Thank you for checking in at the Inner Game of Change Podcast  where I focus on exploring the multi layers of managing organisational change effectively.

My guests cover a diverse number of critical topics to enable change adoption including communication, leadership, training, change practice, process design, change capability and much more. 

Today, I am joined by the global change leadership expert Dr. Jen Frahm to chat about her book Change. Leader

In this book, Jen takes us through 33 leadership areas for any change leader to reflect and act on to  lead better. 

Each chapter has a series of Change actions to help measure progress. 

Written in a conversational style, Jen's book offers pragmatic guidance and things you can do to be a better change leader.

Contact Jen
https://drjenfrahm.com/
Get the book
https://drjenfrahm.com/change-leader/
LinkedIn
https://www.linkedin.com/in/jenniferfrahm 

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Ali Juma 
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E7 - Lean Change Management - Podcast with Jason Little25 Jul 202100:53:41

Hi everyone

Welcome to the Inner Game of Change Podcast Where we focus on exploring the multi layers of managing organisational change effectively.

Our guests cover a diverse number of critical topics to enable change adoption including communication, leadership, training, change practice, process design, change capability and much more. 

Today, my guest is Jason Little to chat about his book Lean Change Management and other topics too. 

Jason is the founder of Lean Change organisation. I find Jason to be a passionate and authentic thought leader in the arena of Lean and Agile change with decades of experience and practice. 

In this podcast, Jason will share his views on managing agile and lean change, as well as practical approaches underpinned by true stories.  


About Jason

Chief Product Nerd at Spero Careers Canada, Author of Lean Change Management, Change Agility and Agile Transformation, Founder of the Modern Change Community, Spark the Change Toronto.

Contacts

www.leanchange.org 

Topics include:

1.       Lean Change Management

2.       Change resistance

3.       Minimal Viable Change (MVC)

4.       Change vs Transformation 

5.       Cost and value vs level of disruption

6.       Episodic training 

7.       The importance of experimentation. 

8.       The future of Digital transformation 

And much more.

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Ali Juma 
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E6 - Change Management The Essentials - Podcast with Lena Ross06 Jun 202100:46:34

Welcome to the Inner Game of Change Podcast  where we focus on exploring the multi layers of managing organisational change effectively.

Our guests cover a diverse number of critical topics to enable change adoption including communication, leadership, training, change practice, process design, change capability and much more. 

Today, I am joined by Lena Ross to chat about her book Change Management : The Essentials and other topics too. 

Lena’s work draws on the latest thinking in change management from areas such as design thinking, digital transformation, hardwired human behaviour and agile practice.

In this podcast, Lena shares her thoughts and tips from her playbook which is designed for new and experienced practitioners.

I am grateful to have Lena  chatting to us today.

Topics include:

  1. Human Centered Design thinking
  2. Agile change management
  3. Digital transformation
  4. The evolution of the change practitioner role
  5. Behavioural economics
  6. Psychological safety 
  7. Organisational change empathy
  8. Growth mindset for change practitioners
  9. The future of change practitioners

And much more.

Author of 'Hacking for Agile Change' & "Change Management The Essentials' -
Order now at lenaross.com.au   

Contact Lena
email:      changehacks@lenaross.com.au
LinkedIn: https://au.linkedin.com/in/lenaross
website:   www.lenaross.com.au

About Lena

As an experienced change consultant with a reputation for valuable content creation and speaking at conferences and events, Lena has made a significant contribution to the change management profession. Since establishing her Melbourne-based consulting practice in 2016, #changehacks, Lena been invited to share her expertise as a guest blogger on thought leadership sites such as Lean Change Management and Future of Work Hub. Her work has taken her to numerous places and clients such as VMWare in Silicon Valley and the Kellogg School of Management at North Western University in Chicago. Lena’s work draws on the latest thinking in change management from areas such as design thinking, digital, hardwired human behaviour and agile. Her experience is complemented by her Master of Business Administration (MBA) qualification, and she applies sound academic and business discipline to the development of practical and innovative solutions. In 2019, she co-founded the Agile Change Leadership Institute with Dr Jen Frahm to continue to build capability and confidence to lead change in fast-moving agile environments. Lena’s first book Hacking for Agile Change was released in July 2017, followed by Change Management The Essentials published in February 2020. She also co-authored the Agile Change Playbook with Dr Jen Frahm in 2020. In 2021, she released her eBook Design Thinking Meets Change Management.


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Ali Juma 
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E5 - Impact : 21st Century Change Management - Podcast with Paul Gibbons16 May 202100:41:17

Welcome to the Inner Game of Change Podcast  where we focus on exploring the multi layers of managing organisational change effectively.

Our guests cover a diverse number of critical topics to enable change adoption including communication, leadership, training, change practice, process design, change capability and much more. 

Today, I am joined by Paul Gibbons to discuss his recently published book Impact (Volume 2 of the Leading Change in the digital age series). 

A thought leader, prolific author and passionate speaker in the field of leading change, Paul shares the current trends, the emerging tools as well as the mindsets required to define the ever more evolving future of change management practice. 

In this podcast and for the first time, Paul will share his upcoming venture to reshape the future of change management.

Check out Paul Gibbons on
https://paulgibbons.net/ 
LinkedIn 
https://www.linkedin.com/in/paulggibbons/ 


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Ali Juma 
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E4 - Adaptive Cultures - Building Capacity for Sustainable Change09 May 202100:46:12

Welcome to the Inner Game of Change Podcast where we focus on exploring the multi layers of managing organisational change effectively.

Our guests cover a diverse number of critical topics to enable positive change including communication, leadership, training, change practice, process design, change capability and much more. 

In this episode, my guest is Andrew Gerkens; a great and curious mind when it comes to organisational culture, development, strategy and capacity. 

With an extensive experience in helping organisations build and sustain capability and performance, Andrew is a thought leader in Organisational Capacity to deliver, adapt, transform and grow. 
 
 Topics include:

1.    Definition of an adaptive culture.

2.    Organisational Capacity

3.    Organisational Fitness for Change & Growth

4.    Linking Strategy to Culture

5.    Culture Evolution vs Culture Change 

6.    Practical example of a comprehensive framework,

7.    and much more


 Contacts for Andrew :
https://www.linkedin.com/in/andrewgerkens/

Twitter: @AndrewGerkens

Andrew curates content on adaptive leadership and cultures, and a range of related topics at https://www.scoop.it/u/andrew-gerkens

Additional Resources:

Adaptive Cultures:

https://www.linkedin.com/pulse/building-organisational-capacity-through-cultural-andrew-gerkens/

https://adaptivecultures.co/about/framework/

 Adult Development:

https://www.linkedin.com/pulse/adult-development-growth-edge-andrew-gerkens/

 

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Ali Juma 
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E3 - Leadership & Learning to Enable Positive Change25 Apr 202100:32:31

Welcome to the Inner Game of Change Podcast! 

Our focus here is to explore the multi layers of managing organisational change effectively.

Our guests cover a diverse number of critical topics to enable change adoption including communication, leadership, training, change practice, process design, change capability and much more. 

In this podcast, I am joined by Stewart Gillies to discuss how leadership, communication and continuous learning are key enablers for leading change. 

Red Sky is a leadership development and communication consultancy. Since 2005, Red Sky has been assisting companies gain the most from their people by providing unique and memorable professional development experiences. Our clients gain tangible results through a highly practical and commercial approach. 

For over 15 years, Stewart has been assisting companies gain the most from their people by providing unique and memorable professional development experiences.

To reach Stewart, check his bio on LinkedIn
https://www.linkedin.com/in/stewartgillies

Red Sky consultancy
https://www.redsky.com.au
info@redsky.com.au 

For more episodes, check our website
https://www.theinnergameofchange.com.au 

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Ali Juma 
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E2 - Human Centered & Smart Process Design = Effective Change Adoption - Podcast with Fabio Oliveira 17 Apr 202100:35:51

Welcome to the Inner Game of Change Podcast 

Our focus here is to explore the multi layers of managing organisational change effectively.

Our guests cover a diverse number of critical topics to enable change adoption including communication, leadership, training, change practice, process design, change capability and much more. 

In this podcast, I am joined by Fabio Oliveira to discuss another lever for effective change; smart and intelligent process design to enable effective change adoption. 

With extensive experience in process design and innovation, Fabio Oliveira is the Director of Innovation at Worksafe Victoria and is an expert mind when it comes to how critical process design is to successful organisational change. 

To reach Fabio, check his bio on LinkedIn
https://www.linkedin.com/in/fabiosoliveira

For more episodes, check our website
https://www.theinnergameofchange.com.au 

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Ali Juma 
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E1 - "Ruthless Consistency" Podcast with Dr. Michael Canic07 Apr 202100:48:17

Welcome to the Inner Game of Change podcast 

 I am joined by Dr. Michael Canic to discuss his recently published book Ruthless Consistency; how committed leaders execute strategy, implement change and build organisations that win!

Dr. Michael Canic is the president of Making Strategy Happen consulting firm that helps committed leaders turn ambition into strategy and strategy into reality. 

Michael will share his thoughts on many change enablers including :
1- Why many change initiatives fail,
2- It's all about execution,
3- You need to always overcommunicate, 
4 - What people experience is far more important than anything you do
5 - "Constructive accountability",
6 - "Micro training,",
and much more. 

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Ali Juma 
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A Change Question - What Am I Tolerating That I No Longer Have Room For? 13 Aug 202500:08:09

 Welcome to A Change Question — a special mini-series from The Inner Game of Change.
In each short, solo episode, I bring you one question worth sitting with — the kind that can spark both personal and professional shifts. 

We start with a deceptively simple one: What am I tolerating that I no longer have room for?

From George Eliot’s idea of the unhistoric acts that shape our days, to Seneca’s warning about the quiet waste of possibility, this episode explores how the small things we put up with, in our work, our habits, our relationships, can drain more than just our energy. I will share a practical way to name, assess, and act on them, and why framing it as a question opens the door to change.

If you have been feeling the slow weight of things you have outgrown, this one is for you.


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Ali Juma 
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E91 - The Change Maker Who Started a University! - Podcast With Sasha Thackaberry-Voinovich09 Aug 202500:54:22

Welcome to The Inner Game of Change, the podcast where we explore the unseen forces that shape how we lead, adapt, and thrive in the face of change and transformation. 

On today’s episode, I am speaking with someone who is not just talking about fixing higher education; she is building a new one from the ground up.

Sasha Thackaberry-Voinovich is a change maker in every sense of the word. As Founder and President of Newstate University, a skills-first, competency-based online university, she is on a mission to lift people into the middle class without burying them in debt.

Sasha has spent her career leading innovation at some of the biggest names in higher ed, but when she saw the limits of tweaking the old system, she chose a different path; AI-first, student-centred, and free of the red tape that stops too many learners at the door.

In our conversation, Sasha opens up about decision making under uncertainty, the courage and risk appetite needed to lead big change, and the execution discipline that turns vision into results. She is candid, she is bold, and she is relentlessly focused on impact.

I am grateful to have Sasha chatting with me today. 


About Sasha

Sasha Thackaberry (@sashatberr) is a higher education leader in innovative learning models and the effective use of eLearning systems. She is currently the Founder and President of Newstate University, a skills-first, competency-based, online university with fully stackable certificates and degrees. www.newstateu.com 

She previously served as the President of SkillsWave, a rollout of a company from D2L when she was Senior Vice President of Wave at D2L, an upskilling platform that serves as a matchmaker between corporations needing upskilling, and education partners delivering excellence in learning. 

She has supported teams and grown enrollments across a range of institutions, including as the Vice President of Student and Partner Services at Pearson, as Vice President for Online and Continuing Education at Louisiana State University, and as Assistant Vice President for Academic Technology and New Learning Models at Southern New Hampshire University. She was previously the District Director of eLearning Technologies for the Office of eLearning and Innovation (eLi) at Cuyahoga Community College, responsible for both operational support for eLearning technologies and for innovative learning projects. In that role she led the administration and front end support for Blackboard Learn, as well as other academic technologies. She also led Quality Matters initiatives at Tri-C, including serving as the QM Coordinator. She has consulted for higher education organizations, for corporations in their eLearning efforts, and in the K-12 sector. 

Presentations include local, state, and national conferences, general sessions and keynotes, and enjoys writing in the field. Her PhD in Educational Administration - Higher Education is from Kent State University, as is her Masters in the Art of Teaching.


Contact  Sasha

Sasha’s Profile

linkedin.com/in/sashatberr

Website

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The Executive Wins Podcast features inspiring Executives who share their biggest wins.

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Mental Models For Managing Change - The Planning Fallacy23 Jul 202500:06:25

Welcome to a very special mini-series on The Inner Game of Change. I’m thrilled to take you on this journey as we explore something both timeless and practical: Mental Models for Managing Change. 

Now, before we step into today’s topic, let’s revisit something we mention in every episode, what is a mental model anyway?

A mental model is a way of seeing, a framework that helps us interpret complexity, solve problems, and make better decisions.
 You can think of it like a mental lens. The clearer it is, the better we navigate uncertainty and lead with intention.

In our last episode, we explored Chunking — a model about breaking big challenges into small, manageable pieces so we can make steady progress without feeling overwhelmed.

Today, we are staying in that space between vision and execution. Because once we’ve broken things down into chunks, the next trap is how we estimate the time and effort those chunks will take.

And that’s where today’s mental model comes in — The Planning Fallacy.


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Ali Juma 
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E90 - What Kaizen Gets Right About Change - Podcast with James Stevenson19 Jul 202500:51:25

Welcome to The Inner Game of Change, the podcast where we explore the unseen forces that shape how we lead, adapt, and thrive in the face of change and transformation. 

In this episode, I am joined by James Stevenson, Principal at Kaizen Institute Western Europe. James brings clarity, calm, and sharp thinking to the world of continuous improvement. 

We talk about what Kaizen truly is (and what it is not), why it starts with the customer, not the process, and how so many change efforts lose their way by optimising for convenience rather than value.

From leadership mindsets to simulated learning, from efficiency gains to the often-ignored question of “what happens after the improvement?”, this conversation looks at the human and the structural sides of change. 

We also explore the role of artificial intelligence in continuous improvement, and how AI might be the sharpest new tool in the Kaizen toolbox, if used wisely.

If you are in the business of enabling better change, better work and better workplaces, this one will land.

I am grateful to have James chatting with me today. 


About James

A conscientious and hard-working consultant at Kaizen Institute Western Europe.

Contacts

James’ Profile

linkedin.com/in/jameskaizen

Website

uk.kaizen.com/ (Company)

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Mental Models For Managing Change - Chunking13 Jul 202500:06:02

Welcome to a very special mini-series on The Inner Game of Change. I’m thrilled to take you on this journey as we explore something both timeless and practical: Mental Models for Managing Change.

Now, before we get into today’s topic, let’s quickly revisit something we mention in every episode — what is a mental model anyway?

A mental model is a way of seeing — a framework that helps us interpret complexity, solve problems, and make better decisions.
 You can think of it like a map or a lens. The clearer it is, the more confidently we can navigate uncertainty.

In our last episode, we explored the OODA Loop — a model that helps us respond quickly and wisely when change is moving fast and unpredictably.

Today, we are building on that, because once you have figured out how to adapt quickly, the next challenge is dealing with sheer size and complexity.

That is where today’s mental model comes in — Chunking.

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Ali Juma 
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Mental Models For Managing Change - OODA02 Jul 202500:06:35

Welcome to a very special mini-series on The Inner Game of Change. I’m thrilled to take you on this journey as we explore something both timeless and practical: Mental Models for Managing Change.

Now, before we dive into today’s topic, let’s quickly revisit something we mention in every episode — what is a mental model anyway?

A mental model is a way of seeing — a framework that helps us interpret complexity, solve problems, and make better decisions.
 You can think of it like a map or a lens. The clearer it is, the more confidently we can move through uncertainty.

In our last episode, we explored Map vs Territory — a model that reminds us to challenge our assumptions and stay grounded in reality, not just in our maps or frameworks.

Today, we’re building on that — because once you’ve seen the difference between map and territory, the next question becomes: How do you move through it, especially when things are changing fast?

That’s where today’s mental model comes in — the OODA Loop.

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Ali Juma 
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E89 - Building Change Psychological Safety - Podcast with Dr Jonathan Thorp24 Jun 202500:44:46

Welcome to The Inner Game of Change, the podcast where we explore the unseen forces that shape how we lead, adapt, and thrive in the face of change and transformation. 

In this episode, I sit down with Dr Jonathan Thorp; a former Navy pilot turned leadership educator—to unpack one of the most vital ingredients of effective teams: psychological safety.

From the boardroom to the break room, we explore what makes conversations feel safe, why trust must precede truth-telling, and how safety and accountability must work together—not in opposition—for change to truly take hold.

Jonathan also shares his six-step dialogue framework and reminds us that not all resistance is resistance—sometimes, it’s just people needing time to process.

Whether you lead teams through change or support those who do, this episode will leave you with both practical tools and fresh perspective.

I am grateful to have Jonathan chating with me today.


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Mental Models For Managing - Map vs. Territory19 Jun 202500:06:39

Welcome to a very special mini-series on The Inner Game of Change. I’m thrilled to take you on this journey as we explore something both timeless and practical: Mental Models for Managing Change.

In our last episode, we explored Leverage Points — how small, well-placed actions can shift entire systems. We talked about where change managers should be scanning for influence — not just solving problems, but shifting the conditions that create them.

Today, we pivot to a model that pairs beautifully with that: Map vs. Territory.

But first — if you’re just joining us, a quick reminder of what this mini-series is all about.
 A mental model is a way of seeing — a thinking framework that helps us interpret complexity, make better decisions, and lead change more thoughtfully.

And just like any map, the clearer our model, the more confidently we can move through uncertainty.

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Ali Juma 
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A Change Question - How Do I Face Change When It Feels Chaotic?23 Oct 202500:07:44

Welcome to A Change Question — a special mini-series from The Inner Game of Change.
In each short, solo episode, I bring you one question worth sitting with — the kind that can spark both personal and professional shifts. 

In this episode, I explore what it means to face change when everything feels chaotic. From buffalo walking into storms to Lou Gerstner steering IBM through crisis, to Shakespeare’s King Lear and Viktor Frankl’s quiet wisdom — we’ll look at how clarity can exist even without calm.

I’ll share four small, practical steps that help turn overwhelm into movement and uncertainty into agency — because sometimes, having control means embracing the chaos rather than fighting it.

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Ali Juma 
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E88 - From Stuck to Shift: The Change You Choose to Make - Podcast with Bronwyn Penhaligon11 Jun 202500:49:40

Welcome to The Inner Game of Change, the podcast where we explore the unseen forces that shape how we lead, adapt, and thrive in the face of change and transformation. 

Today, I’m joined by Bronwyn Penhaligon — a strategic psychotherapist who helps people and teams get unstuck by tackling the emotional loops and environmental triggers that hold them back. In this conversation, we unpack burnout — how it’s different from stress, why it’s rising, and what both leaders and individuals can do to stop normalising overwhelm. We also explore the deep connection between mindset, environment, and change readiness.

And then — we zoom out. We talk about the psychological impact of artificial intelligence. Not just what it does, but how it’s quietly reshaping how we think, connect, reflect — even how we relate to ourselves.

So whether you’re managing change, leading a team, or just navigating your own mental patterns — this episode has something for you. 

I am grateful to have Bronwyn chatting with me today. 


About Bronwyn

Okay, it’s time to stop.

Stop telling yourself you'll start next week. Stop lying awake every night stressing about your problems. Stop drinking your way through a bottle bitching to your friends...

Just stop. 

Let's face it, all the 'new year, new me' mantras and goal setting sessions won't change anything if you don't change your behaviour. 

So...
- If you’re struggling to regulate your emotions
- Sick of overthinking and stressing yourself out 
- Tired of procrastinating and faffing through your day
- And you're ready to start doing better…

Then we need to talk.

I'm a Strategic Psychotherapist and I'm here to move you from where you are now, to where you want to be - as fast as possible. 

I help people not just 'feel' better, but be more effective in life; to actually 'be' better. I work 1:1 with people ready to get out of their heads, with teams keen to optimise their performance, and with companies who are in need of a fresh voice to talk about the elephant in the room. 

- visit www.penhaligons.com.au
- book an initial consult
- or DM me here

Day one or one day. You choose.


Contacts

Bronwyn’s Profile

linkedin.com/in/bronwyn-penhaligon-32977313

Website

penhaligons.com.au (Company)

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Mental Models For Managing Change - Leverage Points04 Jun 202500:07:30


Welcome to a very special mini-series on The Inner Game of Change. I’m thrilled to take you on this journey as we explore something both timeless and practical: Mental Models for Managing Change.

In this episode of Mental Models for Managing Change, we explore Leverage Points — a systems thinking model that helps change leaders identify the small, high-impact interventions that can shift entire systems.

Popularised by Donella Meadows, Leverage Points reveal why some efforts lead to deep transformation, while others barely make a dent. Ali Juma unpacks this model through a real-world example from Toyota’s production system and shares five places where change managers can look for untapped leverage.

If you are tired of pushing hard with little traction, this episode will help you focus your energy where it counts most.

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Ali Juma 
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E87 - Phase Zero: The Hidden Advantage In Change - Podcast With Amy Yackowski31 May 202500:43:17

Welcome to The Inner Game of Change, the podcast where we explore the unseen forces that shape how we lead, adapt, and thrive in the face of change and transformation. 

In this episode, I am joined by the insightful and bold Amy Yackowski—founder of Painted Porch Strategies and a passionate advocate for building shift-ready teams and leaders.

Together, we dive into the critical, often overlooked period before change officially begins—a space Amy calls Phase Zero. Long before the project plan kicks in, before kickoff meetings and comms plans, Phase Zero is where emotional readiness, mindset, and organisational truth-telling take shape. It is the terrain where insight is gathered, assumptions are surfaced, and success—or struggle—starts to take root.

 We explore why skipping Phase Zero can derail even well-planned change, how to navigate time constraints, and how AI tools like Copilot can surface early insights. Amy also shares how Stoic thinking shapes her work and why change must be personalised—not one-size-fits-all. 

 Whether you are a project lead, a change advisor, or just navigating another wave of workplace evolution, this episode offers a fresh lens and some very practical tools to help you start smart—right from Phase Zero. 

I am grateful to have Amy chatting with me today. 


About Amy

"Oh, Shift". It lands on the steps of your business and with your teams every day, challenging you to adapt.

- Market Shifts
- Economic Shifts
- Technology Shifts
- Strategic/Operational Shifts
- Culture Shifts 
- Priority Shifts 
- People Shifts 
- Leadership Shifts 

😧 Are you taken by surprise, stepping in it, and making a mess?
😎 Or are you able to spot, solve, and pivot with confidence?

When these shifts hit your plan - and change is not just desired, but demanded - how ready is your team to navigate with clarity and purpose to make it happen?

⛔ Part of the 70%+ of organizations struggling with transformation realization and adoption?
🔮 Struggle with designing future-focused solutions before the next shift happens (vs. recreating what you already do or have)?
🔥 Battling team burnout, misalignment, low ownership, and miscommunication?

Then partner with 'the Porch'. Growth-minded businesses work with us to create a P.A.T.H. for success that reduces risk, increases engagement, and achieves innovative transformation.

With 20 years of expertise in operational optimization and team dynamics, backed by certifications in Emotional Intelligence and Change Management, the Painted Porch team uses Stoic principles and operational best practices to:

- Analyze your processes, culture, and communication 🚥
- Map out your change journey 🗺️
- Build resilient, shift-ready teams that make your growth strategies stick

Contacts

linkedin.com/in/ayackowski

paintedporchstrategies.com (Company)

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Mental Models For Managing Change - The Circle of Control, Influence, & Concern21 May 202500:07:47

Welcome to a very special mini-series on The Inner Game of Change. I’m thrilled to take you on this journey as we explore something both timeless and practical: Mental Models for Managing Change.

In this episode, we explore one of the most practical and empowering models in the change toolkit: the Circle of Control, Influence, and Concern.

When faced with uncertainty or disruption, where we place our attention can make or break our impact. This timeless mental model helps us distinguish between what we can control, what we can influence, and what we should consciously let go of.

You’ll discover:

  • How to apply this model in personal and organizational change
  • Common traps that drain energy and focus
  • Practical strategies to expand your circle of influence
  • Why mindset and boundaries are critical in times of flux

This episode is an invitation to pause, refocus, and lead from a place of clarity and agency.

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Ali Juma 
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E86 - Change Adoption Through the Improvement Kata - Podcast with Tracy Defoe16 May 202500:48:03

Welcome to The Inner Game of Change, the podcast where we explore the unseen forces that shape how we lead, adapt, and thrive in the face of change and transformation.

In today’s episode, we explore a powerful way of thinking and working that helps people navigate complexity, solve tough problems, and grow through structured learning — the Improvement Kata.

My guest is Tracy Defoe — a lifelong adult educator, Kata coach, and passionate advocate for deliberate, reflective learning at work. Based in Vancouver, Canada, Tracy shares her deep insights into how the Kata practice — inspired by Toyota’s continuous improvement approach — helps individuals and teams move forward, even when the way ahead is unclear.

We unpack what the Kata actually is, how it works, and why it's far more than a business tool — it's a mindset shift. We also touch on the role of psychological safety, the difference between goals and challenges, and how leaders can become coaches who build capability, not just compliance.

If you’re curious about how to embed continuous improvement in a way that feels human, sustainable, and empowering — this one is for you.

I am grateful to have Tracy chatting with me today. 


About Tracy

Aims to make you smarter about learning.

Adult Education professional specializing in learning at work. Interested in culture change, supporting peer-leadership, informal learning, multiple literacies and communication in diverse settings. 
Experienced in designing and implementing innovative learning at work programs. 

Humble Lean Practitioner interested in combining my interests in Lean with Adult Learning and Culture Change. Student of the Kata, Coach and Learner. 

Improvement and Coaching Kata learner and coach. Volunteer Host of the Cascadia Kata Dojo Community Call - a 30 minute weekly zoom meeting for Kata Coaches From British Columbia, Washington, Oregon and California.

Specialties: Customized solutions, embedding lean or essential skills in content training, facilitation of improvements or supporting leaders in improving their facilitation, communicating with the workforce, re-framing change as learning challenge, training design and delivery, implementation and evaluation. 
Facilitating meetings and retreats for clients, strategic planning, realizing a mission and vision to a Challenge, and a daily improvement plan. 
Plain Language and Clear Design.

Contact

Tracy’s Profile

linkedin.com/in/tracydefoe

Website

thelearningfactor.ca (Company)

Email

td@thelearningfactor.ca



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Mental Models For Managing Change - The Pareto Principle07 May 202500:06:22

Welcome to a very special mini-series on The Inner Game of Change. I’m thrilled to take you on this journey as we explore something both timeless and practical: Mental Models for Managing Change.

In this episode of Mental Models for Managing Change, we explore a mental model that helps us cut through complexity and focus our energy where it really counts: The Pareto Principle, also known as the 80/20 Rule.

Named after economist Vilfredo Pareto, this model reveals a powerful pattern — that a small percentage of inputs often lead to the majority of outcomes. In change work, that means identifying the vital few actions, stakeholders, or conversations that drive the biggest impact.

If you have ever felt spread too thin, overwhelmed by competing priorities, or stuck in busywork that goes nowhere, this episode is for you.

Learn how to spot the 20% that truly matters, make better decisions with limited time, and shift from doing more… to doing what matters most.

Listen now to discover how the Pareto Principle can bring clarity, focus, and traction to your next change effort.

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Ali Juma 
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E85 - Change But Make It Safe - Podcast with Mehmet Baha03 May 202500:45:36

Welcome to The Inner Game of Change, the podcast where we explore the unseen forces that shape how we lead, adapt, and thrive in the face of change and transformation.

In this episode, I am joined by someone who’s been on the frontlines of organisational culture in some of the world’s most recognisable companies — Mehmet Baha, author of the newly released book Creating Psychological Safety at Work.

Baha is the founder of Solution Folder and has over 24 years of experience working with top organisations, including being one of the first Facebook employees in Europe. He is a global trainer and speaker on psychological safety, agile, and resilience, fluent in multiple languages, and has delivered learning sessions worldwide.

We unpack why psychological safety is not just a ‘nice-to-have’ — but a non-negotiable for high-performing teams. From personal stories of toxic cultures to practical tools you can apply today, Baha shares what it takes to build environments where people feel safe to speak up, make mistakes, and bring their whole selves to work.

If you are a leader, change practitioner, or simply someone trying to create better conversations at work, this one is for you.

I am grateful to have Baha chatting with me today. 


About Baha

🎯 What Is Important To You?

You are ambitious, open to new ideas, would like to provide the best learning experience for your employees & teams, and you are committed to making a difference in your organization. 

⭐️ Why?

Because you believe that learning sessions should be inspiring and aimed at enabling behavior change.

🚀 How Can I Serve You?

Learning sessions (live virtual training, keynote talks, custom-made online courses) I provide are on the topics of psychological safety, agile mindset, and resilience.

The learning sessions are based on 3H: Head, Heart, Hands. You learn cutting-edge concepts (Head), you are inspired (Heart) and you put in practice what you learn (Hands). 

🌍 What Do Others Say?

🔥 “The online session provides a comprehensive yet practical overview of psychological safety with hands-on exercises that helps the attendees apply the more theoretical concepts to their daily work life." 
VP of Agility, Global manufacturing company, USA 

🔥 “Great learning experience and excellent presentation." 
Former Vice President Project Management, Bank of America

🔥 “After this session, I will communicate more often with my peers and encourage their feedback."
Senior Manager, Global healthcare company, Germany
 
🔥 "It was a wonderful session with lots of interaction and learning." 
Harvard Business School Online Istanbul Chapter Organizer

🧑🏽‍💻 How Can You Book A Learning Session/Talk?

Psychological safety ---> https://solutionfolder.com/team-ps

Agile mindset ---> https://solutionfolder.com/agile

Resilience ---> https://solutionfolder.com/training-resilient-antifragile

💡 How Can You Get Free Resources?

Visit https://solutionfolder.com/free-resources and get free resources to

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Mental Models For Managing Change - The Ladder Of Inference23 Apr 202500:07:21

Welcome to a very special mini-series on The Inner Game of Change. I’m thrilled to take you on this journey as we explore something both timeless and practical: Mental Models for Managing Change.

In this episode of Mental Models for Managing Change, we explore a mental model that helps us pause, reflect, and challenge how we make sense of the world around us: The Ladder of Inference.

Developed by organisational psychologist Chris Argyris and later popularised by Peter Senge, this model shows how quickly we move from observing facts to taking action — often based on assumptions, not evidence.

It is especially useful in moments of tension, misalignment, or misunderstanding — and in change work, those moments happen often.

If you have ever walked away from a meeting wondering, “How did we end up on such different pages?”, this episode is for you.

Learn how to recognise the thinking patterns that drive your decisions, how to stay grounded in what is observable, and how to open up better, more constructive conversations — even during complex change.

Listen now to step off the ladder, and into clearer, more intentional leadership.

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Ali Juma 
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E84 - Inner Change For the Outer Win! - Podcast with Dr Susan Zhang19 Apr 202500:55:23

Welcome to The Inner Game of Change, the podcast that explores the evolving landscape of change management, leadership, and transformation.

In today’s episode, I’m thrilled to be joined by Susan Zhang, a creative technologist, author, and global thought leader. From her beginnings in China to her journey as an international student in Australia, Susan has embraced the discomfort of change to unlock personal and professional growth.

We dive deep into topics like the power of stepping outside your comfort zone, the role of ambition in driving change, and how embracing failure can lead to unexpected growth. Susan shares her unique perspective on leadership, drawing from her experiences at Google and her bold decisions to pivot in her career.

 If you're navigating a time of uncertainty or change, this conversation offers powerful insights on how to move forward with confidence, embrace new opportunities, and transform challenges into growth. 


I am grateful to have Susan chatting with me today.

Susan's Book
Life Outside My Comfort Zone: Hup draak!

About Susan

024 Awarded Ph.D. at UOW with Examimers' Commendation for Outstanding Thesis
2022 Australian Ambassador's Award for Women in Leadership Judges' commendation
2021 UOW Young Alumni Award
2019 Young Australia China Alumni of the Year Award - Australian Embassy in China
2019 Book release on Amazon: http://bit.ly/susanfirstbook

From an international student to a global tech leader, from a career at Google UK to TikTok in China, from an introvert to a TEDx speaker, Dr Susan Zhang continues to push boundaries and explore outside her comfort zone.

Dr Zhang is recognised as a high-energy business leader and technology serial entrepreneur. She effectively brings a combination of technical prowess and commercial acumen in her leadership positions at Google, later for ByteDance (TikTok), Amazon and Canva where her career has taken her to Australia, China and the United Kingdom. Currently, she is the Head of Creative and EdTech, Digital Trade for the British Government based in Sydney.

Dr Zhang is a published author, a TEDx Speaker and a mentor for young entrepreneurs. Dr Zhang believes her research can play a key part in harnessing the capabilities of AI-driven education influencers at the intersection of e-learning technology and pedagogy Digitalisation.

Contact Susan

Dr Susan’s Profile

linkedin.com/in/zhangsusan

Websites

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Mental Models For Managing Change - Second Order Thinking09 Apr 202500:07:36

Welcome to a very special mini-series on The Inner Game of Change. I’m thrilled to take you on this journey as we explore something both timeless and practical: Mental Models for Managing Change.

In this episode, we explore a mental model that invites us to look beyond the immediate impact of change: Second-Order Thinking.

So often, change initiatives are shaped around what we expect to happen next. But in reality, change rarely follows a straight line — and first-order decisions often lead to second and third-order consequences we did not anticipate.

Second-Order Thinking encourages us to slow down and ask better questions — “And then what?” It helps us move beyond short-term fixes and consider the ripple effects, unintended outcomes, and longer-term dynamics our decisions might set in motion.

If you have ever implemented a change that worked on paper but created new challenges in practice, or if you are aiming to lead change that truly lasts, this episode offers a practical lens to deepen your thinking and strengthen your strategy.

Listen now to discover how Second-Order Thinking can help you lead change with foresight, clarity, and intention.

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Ali Juma 
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E96 - The People Led Transformative Change - Podcast With Soraya Espejo18 Oct 202500:50:38

Welcome to The Inner Game of Change,  where we explore the invisible forces that shape the way we lead, live, and learn, because real change, as you and I know, always starts on the inside. 

In this episode of The Inner Game of Change, I speak with Soraya Espejo — a global transformation strategist, MIT-certified AI and Future of Work advisor, and Founder of Changics. Soraya has worked across more than fifty countries helping leaders and organisations prepare for what’s next.

Our conversation moves through some of the most pressing questions facing leaders today. How do we lead in a world reshaped by artificial intelligence? What skills matter most in times of uncertainty? And how can we build cultures that adapt rather than resist?

Soraya walks us through two powerful frameworks — MIT’s Four-Cap Leadership Model and the 5M Transformation Model — both designed to help leaders strengthen credibility, readiness, and execution.

We also explore what happens when change meets complexity, especially during mergers and acquisitions, where culture, communication, and trust can make or break success.

This episode is a thoughtful guide for anyone navigating transformation — from CEOs and change professionals to those simply curious about the future of leadership.


About Soraya

What defines me

My experience has shaped me into a strategic architect of transformation — not just a witness to change, but a designer of it

🔹 Executive Advisor to C-Suite & Senior Leadership Teams
🔹 AI & Future of Work Strategist (certified by MIT)
🔹 I design and co-create Future-Ready Organizations
🔹 +25 years of experience across 50+ countries and multiple industries
🔹 Strategic partner to CEOs in unlocking culture-driven growth leadership
🔹 Executive Coach for C-Suite & Senior Leadership
🔹 Transformation leader in M&A, culture, and people strategy
🔹 Private Equity & M&A Expertise: from pitch to sale
🔹 Architect of leadership and performance models that scale
🔹 Passionate about aligning Purpose, People & Performance
🔹 Founder of Changics, a strategic boutique for human-led transformation


Contact

LinknedIn

linkedin.com/in/sorayaespejogonzalez

Email

sespejogonzalez@gmail.com

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E83 - Inside the AI Shift: Microsoft on Change and Copilot - Podcast With Ian Heard05 Apr 202500:57:57

Welcome to The Inner Game of Change, the podcast that explores the evolving landscape of change management, leadership, and transformation.

Today, I am chatting with Ian Heard Director of Public Sector Modern Work at Microsoft ANZ — a leader who is right at the heart of how AI is reshaping the way we work. 

In this episode, we talk about the real story behind GenAI Copilot, what change looks like inside Microsoft, and why the role of a change manager might just be turning into a “Chief Excitement Officer.” From navigating resistance (yes, even inside Microsoft) to embracing agentic workflows, this episode offers a grounded look at how leadership and curiosity go hand in hand in today’s fast-moving world.

We also dig into what makes AI adoption truly work — the mindset, the momentum, and the magic that happens when teams stop asking if it works and start exploring how it can help. This one’s real, practical, and full of good humour, forward-looking ideas, and insights for anyone navigating what’s next.

I am grateful to have Ian chatting with me today. 

About

As Director for Microsoft's Public Sector Modern Works business in ANZ I lead an all-star team, helping our customers across Government, Health and Education to re-imagine productivity through Cloud and AI solutions such as Microsoft 365 Copilot, Microsoft 365 and Windows 365. This role builds on a career at Microsoft where I have been fortunate to be part of major market transitions in Enterprise Productivity solutions across ANZ and Asia with solutions such as Microsoft Team, Windows 365, Microsoft 365 and the development of Microsoft Security. 

As a leader I am passionate about fostering a culture of continuous learning and innovation. I prioritize empowering my team to stay ahead of industry trends, whilst being customer obsessed and centre my approach on challenging them to both exceed their potential and their customer's expectations. 

Prior to Microsoft, I cultivated a career with diverse experiences as a leader in multiple geographies and role types in organisations from start-ups and scale-ups through to multi-nationals. 

Complementing my corporate career, I have a passion for social impact and seek to be active in the NFP space, as seen as my tenure leading Microsoft's ANZ Give initiative and tenure at Ovarian Cancer Australia as a Board Observer. 

I am always eager to connect with like-minded professionals and explore opportunities for collaboration and growth. Let's connect and discuss how we can drive innovation and success together.

Contact

linkedin.com/in/ianheard

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Mental Models For Managing Change - The Iceberg Model26 Mar 202500:08:17

Welcome to a very special mini-series on The Inner Game of Change. I’m thrilled to take you on this journey as we explore something both timeless and practical: Mental Models for Managing Change.

In this episode, we explore a model that helps us look beyond what is visible in times of change: the Iceberg Model.

Often, we respond to what we can see on the surface — missed deadlines, disengaged teams, unexpected resistance. But, as with an iceberg, most of the real forces driving those outcomes lie beneath.

The Iceberg Model encourages us to go deeper — to understand the patterns, structures, and mental models that sit underneath the events we see. When we take this layered view, we can begin to address root causes, not just symptoms.

If you have ever found yourself solving the same issue repeatedly or wondering why certain problems persist despite good intentions, this episode offers a powerful way to reframe your approach.

Listen now to discover how the Iceberg Model can help you lead more thoughtful, sustainable change in your organisation.

#ChangeManagement #MentalModels #SystemsThinking #OrganisationalChange #LeadershipDevelopment #ManagingChange #ComplexityThinking #TheInnerGameOfChange

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E82 - Reimagining ADKAR: The Evolution of The Change Model22 Mar 202500:45:04

Welcome to The Inner Game of Change, the podcast that explores the evolving landscape of change management, leadership, and transformation.

In this episode, I’m joined by the remarkable Karen Ball, Senior Fellow at Prosci and author of The ADKAR Advantage: Your New Lens for Successful Change. Released in April 2024, Karen’s book offers a fresh and practical take on navigating change by embracing the power of the Prosci ADKAR Model.

With over 40 years of experience, Karen has helped countless individuals and organisations unlock the real benefits of successful change—both professionally and personally. As a seasoned change advisor, instructor, and CCMP™ professional, she brings a wealth of knowledge, energy, and passion to the conversation.

Today, we’ll unpack Karen’s insights from her book, explore why the ADKAR lens is more relevant than ever, and hear some real-world lessons from her extensive journey in the field of change.

I am grateful to have Karen chatting with me today. 


About Karen

Karen Ball is author of "The ADKAR Advantage: Your New Lens for Successful Change", a Prosci publication released in April 2024. Her passion through the book is to help individuals and organizations realize the benefits of successful change, personally and professionally, by looking at change through the lens of the Prosci ADKAR Model.

Karen is a Senior Fellow at Prosci. Previously, she served as Prosci’s Executive Vice President of Research, Product and Marketing. She is a Certified Change Management Professional™ (CCMP™), Prosci executive instructor, and change advisor with over 40 years of professional experience. As a public speaker, Karen frequently shares her passion for all things ADKAR and change management in webinars, customer presentations, podcasts, and conference keynotes.

Contacts

Karen’s Profile

linkedin.com/in/karenball26

Email

kball@prosci.com

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Mental Models For Managing Change - The Influence Model13 Mar 202500:09:39

Hi everyone, and welcome to a very special mini-series on The Inner Game of Change. I’m thrilled to take you on this journey as we explore something both timeless and practical: Mental Models for Managing Change.

Before we dive into today’s topic, let’s quickly cover what a mental model actually is.

A mental model is simply a way of thinking — a framework that helps us understand the world, make better decisions, and solve problems more effectively. Think of it like a blueprint for how to approach challenges and navigate complexity.

Here’s a simple analogy: Imagine you are driving to a new destination. Without a map, you could easily take wrong turns, waste time, or even get lost. But with a map — your mental model — you have a clear route to follow, helping you avoid mistakes and arrive faster and with far less stress.

In the same way, mental models give us a clearer path when managing change. They help us break down complexity, anticipate obstacles, and guide us toward better outcomes.

And today, we’re diving into a mental model that sits at the heart of successful change initiatives: The Influence Model.

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E81 - The Personalisation Advantage in the Age of AI - Podcast with Mark Abraham 26 Feb 202500:46:44

Welcome to the podcast that explores the evolving landscape of change management, leadership, and transformation.

In today’s episode, I’m thrilled to be joined by Mark Abraham, Managing Director at Boston Consulting Group (BCG) and author of the bestselling HBR book, Personalized: Customer Strategy in the Age of AI. With over 20 years of experience, Mark has worked closely with global CEOs, CMOs, and CXOs, helping them tackle complex business challenges and deliver breakthrough 1:1 customer experiences. At BCG, he founded and leads the company’s Global Personalization business. 

Mark brings a wealth of knowledge on how AI is reshaping customer experience, the ethical considerations of data usage, and how businesses can implement personalization at scale. We explore the strategies that drive success, the barriers to adoption, and how AI can be the game changer in the dynamic world of personalization. 

I am thrilled to have Mark chatting with me today.

About Mark

I am Managing Director and Senior Partner with Boston Consulting Group and author of the bestselling HBR book, Personalized: Customer Strategy in the Age of AI.

At BCG, I founded and lead the company’s Global Personalization business, helped found our firm's AI arm, BCG GAMMA, comprised of thousands of data scientists and engineers, and lead our work in the restaurant sector. As head of the firm’s Marketing, Sales & Pricing Practice in North America, I work with global CEOs, CMOs and CXOs on complex, multifaceted business challenges. Over the course of my 20+ year tenure at the firm, I have overseen end-to-end transformation programs for iconic clients in a wide range of industries and built BCG into a globally recognized leader in helping brands deliver breakthrough 1:1 customer experiences.

I hold an MBA with high distinction from the University of Michigan Ross School of Business and a BA in business studies from Oxford Brookes University. 

Outside of BCG, you might find me off the grid on some of the great hikes of the world in places like Iceland, Patagonia, Australia & New Zealand or my Pacific Northwest home along with my two sons and partner, Jason. I grew up across three continents in Europe, China and US, learned five languages, and love meeting new people across cultures.

Contact Mark

Mark’s Profile

linkedin.com/in/markabrahamai

WWW

https://www.personalizedthebook.com/

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Mental Models For Managing Change - First Principles Thinking 20 Feb 202500:08:58

Hi everyone, and welcome to a very special mini-series on The Inner Game of Change. I’m thrilled to take you on this journey as we explore something both timeless and practical: Mental Models for Managing Change.

Before we dive into today’s topic, let’s quickly cover what a mental model actually is.

A mental model is simply a way of thinking — a framework that helps us understand the world, make better decisions, and solve problems more effectively. Think of it like a blueprint for how to approach challenges and navigate complexity.

Here’s a simple analogy: Imagine you are driving to a new destination. Without a map, you could easily take wrong turns, waste time, or even get lost. But with a map — your mental model — you have a clear route to follow, helping you avoid mistakes and arrive faster and with far less stress.

In the same way, mental models give us a clearer path when managing change. They help us break down complexity, anticipate obstacles, and guide us toward better outcomes.

And that brings us to today’s episode, where we’ll explore First Principles Thinking

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E80 - AI Strategy & Change Adoption - Podcast with Lisa Carlin19 Feb 202500:46:00

Welcome to The Inner Game of Change, the podcast that explores the evolving landscape of change management, leadership, and transformation.
 

In today's episode, I am joined by Lisa Carlin, a strategy execution expert, to dive into one of the biggest conversations in business today; AI strategy and adoption. With the AI hype everywhere, how can organizations separate signals from the noise and make smart strategic decisions? 

Lisa brings her deep expertise to help us cut through the noise, focus on what matters and harness AI for real impact. We will explore practical adoption strategies, leadership's role in driving AI success and the mindset shift needed to embrace this powerful technology. 

I am grateful to have Lisa chatting with me today. 


About Lisa

Hi, I'm a Strategy Execution Specialist. I work with leaders who want to leave a legacy of change and innovation. I help them to plan and execute their strategic projects when stakes are high. They have ambitious goals, and are faced with major risk, tough cultures or likely resistance. 

My clients love having an independent sounding board and expert advice, so they can deliver their plans with confidence.

After 50+ implementations, I've learned that traditional strategy approaches alienate staff and hinder implementation. Over this time, I’ve pioneered a culture-friendly, human-centered approach that speeds up change momentum. AI is now a major part of my focus: developing effective AI strategies to fast track success.

My career includes roles at McKinsey and Accenture, then running my own business since 1999. When I’m not at work, I’m gardening with the dogs.

***
Work with me:

1. 😊🌱📈 Contact me to convert your strategies into executable projects, plans and results. Lisa@theturbochargers.com 

2. 😊🌱📈 Join The Turbochargers Hub for resources, learning and a community of leaders driving change. See https://theturbochargers.com/hub/

3. 😊🌱📈 Signup for TURBOCHARGE WEEKLY, 8,000+ subscribers. 

Fast-track your strategies with 3 tips in under 3 minutes (free)
https://info.theturbochargers.com/register-turbocharge-weekly


Contact Lisa

LinkedIn

linkedin.com/in/lisacarlin

Websites

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