Explore every episode of the podcast The Ice Cream Podcast
| Title | Pub. Date | Duration | |
|---|---|---|---|
| Conecon 2025 Preview - The whole Show Agenda | 17 Oct 2025 | 00:30:09 | |
In this episode we run through the entire program of the upcoming Conecon 2025 event schedule. If you are thinking about coming to the show - this ones for you. If you ARE coming to the show - this ones for you. All of the information is at www.conecon.org For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| Using Dairy Powders with Jonathan Riggs of Franklin Farms East | 22 Sep 2025 | 00:22:12 | |
In this episode we chit chat to Jonathan Riggs of Franklin Farms East, a multi generation company dedicated to dairy and mix powders and powdered products. A new exhibitor at Conecon this year, Jonathan explains the benefits and options of using powdered dairy products in your business. Learn more about FFE at the following link:
For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| The grocery business with Toa Green of Crank and Boom Craft Ice Cream | 17 Jun 2025 | 00:35:27 | |
In this episode we chat to Toa Green of Crank and Boom Craft Ice Cream. Toa shares her family history in the restaurant business and the eventual transition into a very successful ice cream business. Toa also shares some valuable insights into how to navigate the family relationship in the family business and how hard work and ingenuity grew their retail and grocery business. Find out more about Crank and Boom at:
For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| NICRA Podcast Episode 13 - Christine D'Amico and the Annual Ice Cream Competitions | 28 Aug 2019 | 00:32:09 | |
In this episode, we talk to Christine D'Amico, the Chairperson of the NICRA Ice Cream Clinic Committee discussing some of the recent changes to the program and how entering ice cream in the ice cream clinic and the best new flavor competitions can boost your business. For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| NICRA Podcast Episode 12 - Sue Kloter and the Bryce Thomson Scholarship Program | 09 Jul 2019 | 00:25:49 | |
In this episode, we talk to Sue Kloter (second time around), as the Chairperson of the Bryce Thomson Scholarship Committee and discuss some of the changes to the program and how members can benefit from this great platform. For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| NICRA Podcast Episode 11 - Sam Alcaine - Artisan Ice Cream Food Safety Plan Coaching Workshop | 27 Jun 2019 | 00:26:57 | |
In this episode, we talk to Sam Alcaine, Chief Instructor of the Artisan Ice Cream Food Safety Plan Coaching Workshop being conducted the day before our NICRA trade show in Charleston SC. For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| NICRA Podcast Episode 10 - Tamara Keefe of Clementines Naughty & Nice Cream | 21 Jun 2019 | 00:23:10 | |
In this episode, we talk to Tamara Keefe of Clementines Naughty and Nice Creams in St Louis MO. Tamara describes the growth of her business and how she recently achieved the great honor of receiving 2 SOFI awards for her ice creams For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| NICRA Podcast Episode 9 - Carey Ferrara and the I Pledge Program | 14 Jun 2019 | 00:13:24 | |
In this episode, we speak to Carey Ferrara who is the Director of Marketing and Communications for Leopold's Ice Cream. Every year Leopold's Ice Cream hosts the National I Pledge Campaign where Ice Cream retailers encourage their customers to recite the pledge of allegiance and kids get rewarded with a free scoop of ice cream. For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| NICRA Podcast Episode 8 - Tim Stubbs of the National Dairy Council | 13 Jun 2019 | 00:39:56 | |
In this episode, we spend some time with Tim Stubbs who is a big wig in US Dairy. For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| NICRA Podcast Episode 7 - Kelly Larson of Sweet Temptations | 24 May 2019 | 00:38:33 | |
In this episode, we spend some time with Kelly Larson of Sweet Temptations in Grand Haven Michigan. For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| NICRA Podcast Episode 6 - Rick Pizzi of Pizzi Farms Ice Cream | 12 Apr 2019 | 00:29:26 | |
In this episode, we spend some time with Rick Pizzi of Pizzi Farm Ice Cream For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| NICRA Podcast Episode 5 - Reuben Peraza of Magic Fountain Union Creamery | 02 Apr 2019 | 00:32:54 | |
In this episode, we spend some time with Reuben Peraza of Magin Fountain Union. For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| NICRA Podcast Episode 4 - Micheal Weissman of Mikey Dubbs Frozen Custard | 20 Mar 2019 | 00:42:27 | |
In this episode, we spend some time with Michael Weissman of Mikey Dubbs Frozen Custard. Michael shares some great insights as to the charitable side of his business, his plans for community sustainability and his first year in business. For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| Christian White and Justin Lyon from White Lyon Ice Cream | 09 Jun 2025 | 00:37:37 | |
Great episode this week with Christian White and Justin Lyon from White Lion Ice Cream. Here are have a great origin story and two friends wanting to open and ice cream business - and did it in spectacular fashion. Some great lessons here on branding, operations and following your passion. Find our more about White Lyon at the links below:
For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| NICRA Podcast Episode 3 - Rich Johnson from Rich's Ice Cream Catering | 09 Mar 2019 | 00:35:09 | |
In our third episode, we spend some time with Rich Johnson from Rich's Ice Cream Catering. Rich has grown his family owned ice cream business from multiple retail tores to a bustling catering business. For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| NICRA Podcast Episode 2 - Beckie Jacobs and Serendipity Home Made Ice Cream | 19 Feb 2019 | 00:36:53 | |
In our second episode, we spend some time with BeckieJacobs from Serendipity Homemade Ice Creamis St Louis MO. Becky has a unique business that recently changed from making your own ice cream to buying her ice cream. For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| NICRA Podcast Episode 1 - Sue Kloter of Kloter's Ice Cream Barn | 03 Jan 2019 | 00:28:26 | |
In this very first episode, we spend some time with Sue Kloter from Kloters Dairy Barn who shares with us some of the history of her business, a dramatic fire, and what brings her the most joy from her business. For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| The Flavor of the Year with Andia Xouris of Andia's Ice Cream | 27 May 2025 | 00:39:44 | |
In this episode we chat with Andia Xouris from Andia's Ice Cream. Andia entered and won the best new flavor of 2024 and chats about her business growth and the decision making process to enter the competition each year. Find more about Andia's at:
For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| The Hop Ice Cream with Greg & Ashley Garrison | 20 May 2025 | 00:35:13 | |
In this episode with chat to Greg & Ashley Garrison of The Hop. Here is a great origin story and some great lessons in taking an established brand and tweaking it to make it current but respecting the history of an ice cream business. For more information on The Hop go to:
For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| Super Secret Ice Cream's Kristina Zontini | 12 May 2025 | 00:25:43 | |
In this episode we take a trip to Bethlehem and visit Super Secret Ice Cream - A power house of an ice cream business in a smaller town. Kristina talks about using local suppliers with a passion, strategies for small town operators and her James Beard Award winning ice cream. Find out more about Super Secret at
For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| Maximizing Space with Petrushka Bazin Larsen of Sugar Hill Creamery | 05 May 2025 | 00:31:24 | |
In this episode we have a great chat with Petrushka Bazin Larsen of Sugar Hill Creamery. Petrushka and her husband have some specific challenges living and operating in New York City. That being said, their community focus and unique activities make it work to the point of National recognition and awards to boot. For more info on Sugar Hill go to:
For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| Community Collaborations with Julian Haynes of Cosmic Ice Cream | 22 Apr 2025 | 00:30:15 | |
In this episode we chit chat to Julian Hayes of Cosmic Ice Cream in Houston TX. Julian and his wife Camille have had some great collabs with local restaurants and food places and have a program this year to focus on this unions which grows their brand recognition and their sales. For more information on Cosmic Ice Cream go to:
For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| The first 6 Weeks - Lauren Louis of Chapel Chill, NC | 14 Apr 2025 | 00:42:50 | |
In this episode we chat to Lauren Louis of Chapel Chill, North Carolina. Lauren attended her first Conecon last year and has just opened her store in Chapel Hill NC where she makes and sells her own ice cream. Lauren discussed her first 6 weeks in business, some of the best advice she received and gives some candid tips for others looking to open their store soon. For more info on Chapel Chill go to: https://chapelchillnc.com https://www.instagram.com/chapel.chill/ For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| 79 Years of Ice Cream with Holly Anderson of Andersons Frozen Custard | 07 Apr 2025 | 00:40:53 | |
in this episode with chat with Holly Anderson of Andersons Frozen Custard. Holly shares with us the amazing history of Andersons and some of the structure and philosophies that have guided the business through the good times and the bad. In this episode Holly refers to https://www.instagram.com/simonsinek You can find our more about Holly and the business at https://www.andersonscustard.com/ For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| Big Association Dates in 2025 with Steve Christensen | 01 Apr 2025 | 00:14:24 | |
In this episode we cover all of the significant and substantial dates of the year including Conecon registration, Competition shipping dates and all your "Save the Date" dates. Get your calendars out and get writing. For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| Opening a New Ice Cream Business with Robert Duong of Castaways Ice Cream | 25 Aug 2025 | 00:43:18 | |
In this episode we chat to Robert Duong of Castaway's Ice Cream in Honolulu Hawaii. Robert shares his origin story and some of the challenges and pitfalls he went through to open his business. A great listen for new or potential store owners. For more information on Castaway's go to:
For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| Adding Merch to your Store with Steve and Beth from Klempire | 06 Feb 2025 | 00:24:02 | |
In this episode, we chat with Steve and Beth from Klempire about all things merch. Stickers, T shirts mugs, the whole box and dice. Some great information here to add sales to your ice cream and frozen dessert business. Find out more about klempire at https://theklempire.com/ For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| Making an Award Winning Ice Cream with Chad Hartley of Stella's Ice Cream | 27 Jan 2025 | 00:25:08 | |
In this episode we talk to Chad Hartley of Stella's Ice Cream. Chad and his crew won many awards at last years Conecon event and Chad shares his thoughts about how many elements make up a successful ice cream business For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| What it takes to Set Up a Killer Trade Show Booth | 13 Jan 2025 | 00:17:13 | |
In this episode we talk to Crys Ruiz and Stephanie Garcia from Ice Cream Equipment Specialists with some amazing insights to exhibiting at Conecon that our attendees don't get to see. For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| Flavor Development with David Lopresti of Florentia | 30 Dec 2024 | 00:27:34 | |
In this episode we talk to David Lopresti of Florentia out of Australia. For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| Non Dairy Flavor of the Year Winner Tim Ruff | 09 Dec 2024 | 00:26:38 | |
In this episode we chat to Tim Ruff who, with his family, won the Non Dairy Flavor of the Year in 2024. The flavor is Apple Cinnamon Oatmeal. For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| Make Blue Ribbon Ice Cream with Dr Sam Alcaine | 26 Nov 2024 | 00:36:55 | |
In this episode we chat with Dr Sam Alcaine, head of testing at Cornell University. For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| Culturally Inspiring Flavors with Snow Crane | 28 Oct 2024 | 00:20:39 | |
In this episode, we speak to Takeshi Nishikawa of Snow Crane, a frozen dessert concept utilizing flavors and techniques from Japan. For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| The Soft Serve Ice Cream Competition at Conecon | 03 Sep 2024 | 00:15:39 | |
In this episode, we chat with Rick Pizzi and David Draper, both Board Members and both organizing the Soft Serve competition this year at Conecon. For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| The Amazing World of Pecans with Millican Pecan | 19 Aug 2024 | 00:26:22 | |
In this episode, we speak to Robert and Kristen of Millican Pecan and chat about the mother tree, harvesting, and whether it is pronounced Peekan, or peckaarn. For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| $45,000 to Grant in the Bryce Thomson Scholarship - Sue Kloter | 05 Aug 2024 | 00:20:27 | |
In this episode we chat with our favorite scholarship committee Chairperson, Sue Kloter. Sue shares some exciting news about updates to the scholarship program and pointers as to how to get the most out of your application. For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| Everything Plant Based with Kate Williams from Kate's Ice Cream | 11 Aug 2025 | 00:33:03 | |
In this episode we speak to the delightful Kate Williams who is blazing a trail for Gluten Free and Plant Based ice creams and desserts. To find our more about Kate's business please visit:
For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| Hardening Cabinets vs Blast Freezers with Evan Waldt from Ice Cream Equipment Specialists | 29 Jul 2024 | 00:20:07 | |
In this episode, we discuss the age-old discussion about Hardening Cabinets vs Blast Freezers. Even your humble host has mixed the terminology up from time to time. Evan discusses the functionality and application for both, and which you should be using. For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| A Chat with Executive Director Steve Christensen | 17 Jul 2024 | 00:32:56 | |
In this episode, the tables are turned and Association President Kelly Larson asks our Executive Director Steve Christensen about his background, experience in ice cream, and other hard-hitting questions. For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| Pump versus Gravity Machines with Greg Pryal of Taylor Company | 09 Jul 2024 | 00:33:01 | |
In this episode, Greg Pryal of Taylor Company talks about all things soft serve with the pros and cons of pump, gravity, and modified pumps. It's a lot more entertaining and informative than it sounds. For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| The Origin and Process of Cinnamon with Dan Vishny of Red Ape Cinnamon | 25 Jun 2024 | 00:22:30 | |
in this episode, we chat with Dan Vishny of Red Ape Cinnamon about how we get one of our most beloved spices and the origin of the Red Ape name. Also, the great work that is happening with orangutan preservation in the process. For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| The 2024 Ice Cream Clinic and Flavor of the Year Information | 17 Jun 2024 | 00:24:13 | |
In this episode, we discuss the ice cream competitions for the Association. It is a recording of the recent live stream we did on the Association's Facebook page. The audio-only version is easy to follow along as well. For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| Ice Cream Equipment with Steve Thompson of Emery Thompson | 10 Jun 2024 | 00:32:05 | |
In this episode, we delve into the world of ice cream equipment with Steve Thompson and Christi Brown of Emery Thompson. Lots of lessons here about HR, customer service, and generation businesses. For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| All about Cones with Kyle Cameron of Joy Cone | 21 May 2024 | 00:34:39 | |
in this episode, we talk to Kyle Cameron of Joy Cone who informs us of the state of the cone industry, new trends, and some interesting tidbits of how the cone industry has grown in the US For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| Are you Underinsured????? with Roger Trahin from Trahin Miller Insurance | 13 May 2024 | 00:27:43 | |
In this episode, we talk to Roger Trahin of Trahin Miller Insurance. For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| Creating a Solid Business Brand with Tara Berg | 06 May 2024 | 00:30:17 | |
In this episode, we talk to Tara Berg of Tara Berg Designs. Tara has a great eye for branding and design as seen in our recent "Ice Cream for Breakfast" and "National Ice Cream Month" branding. For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| The Differences between Ice Cream vs Gelato with Chef Sabrina | 15 Apr 2024 | 00:21:34 | |
In this episode of the Ice Cream podcast, we speak to Chef Sabrina from Bravo North America about the differences (and similarities) between ice cream and gelato, and some of the misconceptions of the two. You can find out more information regarding Bravo and Chef Sabrina at:
For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| Visit the Palm Beaches with Kelly Cavers | 29 Jul 2025 | 00:25:36 | |
In this episode we chat to Kelly Cavers - Chief Sales officer for Visit the Beaches - the tourism bureau for the West Palm Beach area. There are some great promo's and programs to take advantage of during and after Conecon 2025. Remember, early bird pricing for Conecon 2025 ends July 31st. All prices for 3 day tickets increase by $100 on Aug 1 Find out more about The Beaches at:
For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| Looking After your Ice Cream Equipment with Brian Zeit of Kappus | 03 Apr 2024 | 00:26:24 | |
In this episode, we talk to Brian Zeit of Kappus Company - Cleveland OH. Its that time of the season when we need to make sure our "Golden Goose" is primed, well-groomed, and ready to start making ice cream, soft serve, frozen custard, gelato, or any other specialty dessert that we offer. For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||
| The New Jersey Ice Cream Crawl with Randy Pratt | 25 Mar 2024 | 00:25:52 | |
In this episode, we talk to Randy Pratt of Randy's Ice Cream, Pompton Lakes, New Jersey. For information about the North American Ice Cream Assoc, and how you can open and grow your ice cream business with a community that will support you, go to https://icecreamassociation.org/ | |||