Explore every episode of the podcast The Glass Sessions

In this Glass Session, Courtney and Lauren delve into the intricacies of people management, reflecting on their own journeys to share valuable insights. They discuss their transitions into management, the essential daily activities of a manager, the importance of hiring and developing teams, and the challenges of balancing customer, business, and team priorities.

They also explore the pitfalls of ineffective management, emphasizing the significance of timely feedback and regular one-on-ones. Through personal anecdotes, they highlight the value of fostering a collaborative and growth-oriented culture. They’ll address common management missteps and offer practical advice for both aspiring and current managers looking to excel in their roles.

• 00:00 Side Chat and What we Learned Recently
• 05:42 Introduction to People Management
• 10:14 Daily Life of a Manager
• 22:15 Challenges and Missteps in Management
• 34:03 Considering a Career in Management
• 42:08 Is This Okay? Listener Questions

If you’re interested in one-on-one career advising or want to partner with The Glass Advisory to support your growing business, visit us at theglassadvisory.com.

Now, as co-founders of The Glass Advisory, they help businesses scale their operations and guide individuals in shaping meaningful, sustainable careers. Each Glass Session brings you behind the scenes with real stories, sharp insights, and honest takes on what it actually looks like to grow in today’s professional world — the good, the messy, and everything in between. From leadership lessons to career pivots, it’s the advice you didn’t know you needed, from the friends you wish you had at work.